[{"data":1,"prerenderedAt":840},["ShallowReactive",2],{"$AT5N6C5dAI":3},{"story":4,"region":839},["Reactive",5],{"name":6,"created_at":7,"published_at":8,"updated_at":9,"id":10,"uuid":11,"content":12,"slug":831,"full_slug":832,"sort_by_date":48,"position":833,"tag_list":834,"is_startpage":17,"parent_id":835,"meta_data":48,"group_id":836,"first_published_at":837,"release_id":48,"lang":54,"path":48,"alternates":838,"default_full_slug":48,"translated_slugs":48},"Aged Care Leave Management: Cover Every Shift Fairly","2026-07-15T23:10:44.489Z","2026-07-21T07:01:23.188Z","2026-07-21T07:01:23.207Z",198522652689652,"fe89a930-656e-4566-b1ba-47b816cf3f07",{"seo":13,"_uid":21,"AI_SEO":16,"author":22,"content":57,"headline":6,"component":739,"post_date":740,"thumbnail":741,"types_tag":751,"features_tag":777,"show_resource":56,"industries_tag":801,"related_articles":830},{"title":14,"plugin":15,"schema":16,"noindex":17,"seoTitle":18,"seoRating":17,"seoKeywords":19,"seoTitleInput":6,"seoDescription":20},"SEO Metadata","deputy-seo-metadata","",false,"Aged Care Leave Management: Cover Every Shift Fairly — Deputy Australia","aged care leave management","Aged care leave management means seeing clashing staff leave early, approving fairly, and covering every shift with qualified staff under the Aged Care Award.","105b0d3a-f85f-4fda-b908-89bc65998bf2",{"name":23,"created_at":24,"published_at":25,"updated_at":26,"id":27,"uuid":28,"content":29,"slug":46,"full_slug":47,"sort_by_date":48,"position":49,"tag_list":50,"is_startpage":17,"parent_id":51,"meta_data":48,"group_id":52,"first_published_at":53,"release_id":48,"lang":54,"path":48,"alternates":55,"default_full_slug":48,"translated_slugs":48,"_stopResolving":56},"Deputy Team","2020-05-15T04:58:13.875Z","2021-02-02T22:57:04.000Z","2021-02-02T04:30:43.760Z",11527696,"25fffc56-55d1-4f59-8b1e-617162a8927e",{"_uid":30,"name":23,"image":31,"component":44,"description":45},"a8a7137e-efc4-44fd-89e9-bcd4641aac65",{"_uid":32,"title":33,"plugin":34,"imageAlt":35,"minWidth":36,"imageName":37,"imageS3Key":38,"description":39,"mobileWidth":40,"desktopWidth":40,"assetSelector":16,"imagePublicUrl":41,"imageOriginalUrl":42,"sourceImageWidth":43,"sourceImageHeight":43},"213ad250-d5a8-4304-bb3c-193a76458e83","Deputy Images","deputy-images","Deputy team",188,"avatar-deputy-team.png","f/64010/2000x2000/636a91b857/avatar-deputy-team.png","A images plugin to ensure consistent, reliable image uploads with strict SEO metadata requirements","94","https://s3.amazonaws.com/a.storyblok.com/f/64010/2000x2000/636a91b857/avatar-deputy-team.png","//a.storyblok.com/f/64010/2000x2000/636a91b857/avatar-deputy-team.png",2000,"blog-author","Deputy’s content team works closely with business owners, managers, and their employees to create helpful articles about how to make their worklife easier.","deputy-team","_content_types/authors/deputy-team",null,-50,[],11461645,"416bfdf9-510c-4a02-a693-84f4847ef5b2","2020-06-22T07:51:34.947Z","default",[],true,[58,482,507],{"_uid":59,"content":60,"component":481},"ec34e625-dd38-4c39-ae4b-9d659c99a65c",{"type":61,"content":62},"doc",[63,71,97,103,149,154,222,226,231,236,249,270,274,302,315,328,341,346,350,355,361,367,379,384,407,420,425,430,435,440,445,468],{"type":64,"attrs":65,"content":67},"heading",{"level":66,"textAlign":48},1,[68],{"text":69,"type":70},"How to Manage Staff Leave in Aged Care While Helping Keep Shifts Covered","text",{"type":72,"attrs":73,"content":74},"paragraph",{"textAlign":48},[75,77,86,88,95],{"text":76,"type":70},"It's Friday afternoon and three of your registered nurses have all asked for the same long weekend off. You didn't see it coming, the roster is already tight, and now you're staring at a coverage gap that affects resident care. In ",{"text":78,"type":70,"marks":79},"aged care",[80],{"type":81,"attrs":82},"link",{"href":83,"uuid":48,"anchor":48,"target":84,"linktype":85},"https://www.deputy.com/au/industry/healthcare","_self","url",{"text":87,"type":70},", staff leave isn't a paperwork task you tidy up later. It's a rostering problem that decides whether every shift stays safe and covered. This guide walks you through how to see clashing leave early, ",{"text":89,"type":70,"marks":90},"apply your leave policy",[91],{"type":81,"attrs":92},{"href":93,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://help.deputy.com/hc/en-au/articles/12393616386191-Set-up-leave-policies-in-Deputy-Payroll","_blank",{"text":96,"type":70}," consistently and fairly, fill gaps with qualified staff, and keep clean records along the way.",{"type":64,"attrs":98,"content":100},{"level":99,"textAlign":48},2,[101],{"text":102,"type":70},"Key takeaways",{"type":104,"content":105},"bullet_list",[106,114,121,136],{"type":107,"content":108},"list_item",[109],{"type":72,"attrs":110,"content":111},{"textAlign":48},[112],{"text":113,"type":70},"Clashing leave requests are a rostering problem, not a paperwork problem, and the earlier you see them, the easier they are to solve.",{"type":107,"content":115},[116],{"type":72,"attrs":117,"content":118},{"textAlign":48},[119],{"text":120,"type":70},"A clear, written leave policy with request deadlines and caps per role keeps 24/7 coverage predictable.",{"type":107,"content":122},[123],{"type":72,"attrs":124,"content":125},{"textAlign":48},[126,128,134],{"text":127,"type":70},"Under the ",{"text":129,"type":70,"marks":130},"Aged Care Award (MA000018)",[131],{"type":81,"attrs":132},{"href":133,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://help.deputy.com/hc/en-au/articles/4661743509007-Aged-Care-Award-ACA-MA000018",{"text":135,"type":70},", full-time and part-time staff accrue paid annual and personal or carer's leave, while casuals receive a loading instead.",{"type":107,"content":137},[138],{"type":72,"attrs":139,"content":140},{"textAlign":48},[141,147],{"text":142,"type":70,"marks":143},"Deputy's Leave Management",[144],{"type":81,"attrs":145},{"href":146,"uuid":48,"anchor":48,"target":84,"linktype":85},"https://www.deputy.com/au/features/leave-management",{"text":148,"type":70}," and rostering tools give managers live visibility of approved leave and help surface qualified cover for manager review.",{"type":64,"attrs":150,"content":151},{"level":99,"textAlign":48},[152],{"text":153,"type":70},"In this article",{"type":104,"content":155},[156,167,178,189,200,211],{"type":107,"content":157},[158],{"type":72,"attrs":159,"content":160},{"textAlign":48},[161],{"text":162,"type":70,"marks":163},"Why leave management is harder in aged care",[164],{"type":81,"attrs":165},{"href":166,"uuid":48,"anchor":48,"target":84,"linktype":85},"#why-leave-management-is-harder-in-aged-care",{"type":107,"content":168},[169],{"type":72,"attrs":170,"content":171},{"textAlign":48},[172],{"text":173,"type":70,"marks":174},"Know the leave your aged care staff are entitled to",[175],{"type":81,"attrs":176},{"href":177,"uuid":48,"anchor":48,"target":84,"linktype":85},"#know-the-leave-your-aged-care-staff-are-entitled-to",{"type":107,"content":179},[180],{"type":72,"attrs":181,"content":182},{"textAlign":48},[183],{"text":184,"type":70,"marks":185},"Head off clashing leave requests before they hit your roster",[186],{"type":81,"attrs":187},{"href":188,"uuid":48,"anchor":48,"target":84,"linktype":85},"#head-off-clashing-leave-requests-before-they-hit-your-roster",{"type":107,"content":190},[191],{"type":72,"attrs":192,"content":193},{"textAlign":48},[194],{"text":195,"type":70,"marks":196},"Get early visibility so you're not finding out on Friday",[197],{"type":81,"attrs":198},{"href":199,"uuid":48,"anchor":48,"target":84,"linktype":85},"#get-early-visibility-so-youre-not-finding-out-on-friday",{"type":107,"content":201},[202],{"type":72,"attrs":203,"content":204},{"textAlign":48},[205],{"text":206,"type":70,"marks":207},"Fill the gap with qualified cover",[208],{"type":81,"attrs":209},{"href":210,"uuid":48,"anchor":48,"target":84,"linktype":85},"#fill-the-gap-with-qualified-cover",{"type":107,"content":212},[213],{"type":72,"attrs":214,"content":215},{"textAlign":48},[216],{"text":217,"type":70,"marks":218},"Keep leave records accurate and audit-ready",[219],{"type":81,"attrs":220},{"href":221,"uuid":48,"anchor":48,"target":84,"linktype":85},"#keep-leave-records-accurate-and-audit-ready",{"type":64,"attrs":223,"content":224},{"level":99,"textAlign":48},[225],{"text":162,"type":70},{"type":72,"attrs":227,"content":228},{"textAlign":48},[229],{"text":230,"type":70},"In most workplaces, an unfilled shift is an inconvenience. In aged care, it can affect continuity of care and staffing coverage. Care runs around the clock, so a gap at 2 a.m. matters just as much as one at 2 p.m. That raises the stakes on every leave request you approve.",{"type":72,"attrs":232,"content":233},{"textAlign":48},[234],{"text":235,"type":70},"The bigger challenge is skill mix. You can't just fill a nurse's shift with whoever is free. The person covering needs the right qualifications and credentials for the role, which shrinks your pool of options fast. Lose two credentialed staff to leave on the same day and you may have no safe way to backfill.",{"type":72,"attrs":237,"content":238},{"textAlign":48},[239,241,247],{"text":240,"type":70},"The labour market makes this harder. According to the ",{"text":242,"type":70,"marks":243},"Deputy Big Shift Report 2026",[244],{"type":81,"attrs":245},{"href":246,"uuid":48,"anchor":48,"target":84,"linktype":85},"https://www.deputy.com/au/insights/the-big-shift-report",{"text":248,"type":70},", net job creation through 2030 is expected to be driven overwhelmingly by the care economy, with aged and disability carers representing the single largest projected increase in employment. The report also notes that the main constraint on the sector is workforce capacity rather than demand: there simply aren't enough skilled workers to go around.",{"type":72,"attrs":250,"content":251},{"textAlign":48},[252,254,260,262,268],{"text":253,"type":70},"On top of that, reforms are reshaping where those workers go. The Big Shift Report points to the ",{"text":255,"type":70,"marks":256},"Support at Home program ",[257],{"type":81,"attrs":258},{"href":259,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.health.gov.au/our-work/support-at-home?language=en",{"text":261,"type":70},"driving workforce reallocation toward home and community-based care. That shift adds another layer of rostering complexity for residential providers already competing for qualified staff. Deputy is designed to support shift-based, 24/7 operations where ",{"text":263,"type":70,"marks":264},"l",[265],{"type":81,"attrs":266},{"href":267,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.deputy.com/au/blog/pto-and-leave-management-tools-to-master-healthcare-staff-scheduling",{"text":269,"type":70},"eave and coverage are managed together rather than separately.",{"type":64,"attrs":271,"content":272},{"level":99,"textAlign":48},[273],{"text":173,"type":70},{"type":72,"attrs":275,"content":276},{"textAlign":48},[277,279,285,287,292,294,300],{"text":278,"type":70},"Before you can manage leave fairly, you need to know what your team is actually owed. The ",{"text":280,"type":70,"marks":281},"National Employment Standards",[282],{"type":81,"attrs":283},{"href":284,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.fairwork.gov.au/employment-conditions/national-employment-standards",{"text":286,"type":70}," and applicable modern awards, including the ",{"text":129,"type":70,"marks":288},[289],{"type":81,"attrs":290},{"href":291,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.fairwork.gov.au/employment-conditions/awards/awards-summary/ma000018-summary",{"text":293,"type":70},", set out minimum ",{"text":295,"type":70,"marks":296},"leave entitlements",[297],{"type":81,"attrs":298},{"href":299,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.fairwork.gov.au/leave/annual-leave",{"text":301,"type":70}," for eligible employees. Check the Fair Work Ombudsman guidance for the most up-to-date information relevant to your workforce.",{"type":72,"attrs":303,"content":304},{"textAlign":48},[305,307,313],{"text":306,"type":70},"Casual employees work differently. They don't accrue paid annual leave. Instead, they receive a ",{"text":308,"type":70,"marks":309},"casual loading",[310],{"type":81,"attrs":311},{"href":312,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.fairwork.gov.au/starting-employment/types-of-employees/casual-employees",{"text":314,"type":70}," on their hourly rate to account for the entitlements they don't get. Tracking those different rules across a mixed team is where a lot of manual systems start to slip.",{"type":72,"attrs":316,"content":317},{"textAlign":48},[318,320,326],{"text":319,"type":70},"A few other leave types are worth knowing. ",{"text":321,"type":70,"marks":322},"Personal or carer's leave",[323],{"type":81,"attrs":324},{"href":325,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.fairwork.gov.au/leave/sick-and-carers-leave",{"text":327,"type":70}," covers staff who are unwell or caring for a family member. Compassionate leave applies when an employee loses a loved one. Each has its own rules on notice and evidence, so it helps to spell them out in your policy.",{"type":72,"attrs":329,"content":330},{"textAlign":48},[331,333,339],{"text":332,"type":70},"Casual conversion is a common question, and it's one to handle carefully. Casual employees may have rights relating to ",{"text":334,"type":70,"marks":335},"conversion to permanent employment",[336],{"type":81,"attrs":337},{"href":338,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.fairwork.gov.au/starting-employment/types-of-employees/casual-employees/becoming-a-permanent-employee",{"text":340,"type":70}," under applicable workplace laws. You should review current Fair Work guidance to determine how those rules apply to your team.",{"type":72,"attrs":342,"content":343},{"textAlign":48},[344],{"text":345,"type":70},"A quick note before you build any of this into your roster: this is general guidance, not legal advice. Deputy supports compliance workflows but does not provide legal advice or guarantee compliance, and employers remain responsible for meeting their obligations. For the specifics on entitlements and the Aged Care Award, check Fair Work at fairwork.gov.au. Inside Deputy, Leave Management tracks accruals and different leave types using the rules you configure, so entitlements stay visible as you plan.",{"type":64,"attrs":347,"content":348},{"level":99,"textAlign":48},[349],{"text":184,"type":70},{"type":72,"attrs":351,"content":352},{"textAlign":48},[353],{"text":354,"type":70},"The Friday scramble happens when leave requests pile up out of view and collide at the last minute. You can head that off with a few simple ground rules that make decisions consistent and easier to defend. Here's how to set them up.",{"type":356,"attrs":357},"image",{"id":48,"alt":358,"src":359,"title":16,"source":48,"copyright":48,"meta_data":360},"Aged care manager and care worker reviewing a staff roster on a tablet at a nurses' station","//a.storyblok.com/f/64010/0x0/d3de8a54bf/image.png",{},{"type":64,"attrs":362,"content":364},{"level":363,"textAlign":48},3,[365],{"text":366,"type":70},"Set a leave request deadline and a fair approval order",{"type":72,"attrs":368,"content":369},{"textAlign":48},[370,372,377],{"text":371,"type":70},"Give yourself time to plan by requiring notice. Ask staff to submit ",{"text":373,"type":70,"marks":374},"annual leave",[375],{"type":81,"attrs":376},{"href":146,"uuid":48,"anchor":48,"target":84,"linktype":85},{"text":378,"type":70}," requests a set period ahead, for example four weeks, so clashes surface while you can still act on them. Short-notice personal leave is different, but planned time off should follow the deadline.",{"type":72,"attrs":380,"content":381},{"textAlign":48},[382],{"text":383,"type":70},"Then decide how you'll choose when requests compete. A written approval order keeps things fair and takes the heat out of tricky conversations.",{"type":104,"content":385},[386,393,400],{"type":107,"content":387},[388],{"type":72,"attrs":389,"content":390},{"textAlign":48},[391],{"text":392,"type":70},"Use first-come, first-served, or a documented priority order so decisions are consistent",{"type":107,"content":394},[395],{"type":72,"attrs":396,"content":397},{"textAlign":48},[398],{"text":399,"type":70},"Write the rule down and share it so everyone knows how calls are made",{"type":107,"content":401},[402],{"type":72,"attrs":403,"content":404},{"textAlign":48},[405],{"text":406,"type":70},"Keep a record of each decision in case you need to explain it later",{"type":72,"attrs":408,"content":409},{"textAlign":48},[410,412,418],{"text":411,"type":70},"Depending on the circumstances and ",{"text":413,"type":70,"marks":414},"applicable workplace laws",[415],{"type":81,"attrs":416},{"href":417,"uuid":48,"anchor":48,"target":84,"linktype":85},"https://www.deputy.com/au/award-interpretation",{"text":419,"type":70},", employers may be able to decline leave requests for operational reasons. Your leave policy should explain how requests are assessed. For specific legal requirements, refer to Fair Work guidance.",{"type":64,"attrs":421,"content":422},{"level":363,"textAlign":48},[423],{"text":424,"type":70},"Cap how many staff can be on leave per role and shift",{"type":72,"attrs":426,"content":427},{"textAlign":48},[428],{"text":429,"type":70},"One clear limit prevents most coverage crises. Set a maximum number of people who can be off at once for each role or area, so you never lose your whole skill mix on the same day.",{"type":72,"attrs":431,"content":432},{"textAlign":48},[433],{"text":434,"type":70},"This matters most for registered nurses and other credentialed roles on a 24/7 roster. If only two people can safely cover a shift type, your cap for that role has to reflect it. In Deputy, you can set leave request rules per role so approvals stay within your configured coverage limits, with the final call sitting with you.",{"type":64,"attrs":436,"content":437},{"level":363,"textAlign":48},[438],{"text":439,"type":70},"Use blackout periods for known high-demand windows",{"type":72,"attrs":441,"content":442},{"textAlign":48},[443],{"text":444,"type":70},"Some pressure points are predictable, so plan for them. Public holidays, flu season, and audit windows all strain coverage in aged care, and they're easier to protect if you block leave in advance.",{"type":104,"content":446},[447,454,461],{"type":107,"content":448},[449],{"type":72,"attrs":450,"content":451},{"textAlign":48},[452],{"text":453,"type":70},"Mark blackout windows for dates you know will be tight",{"type":107,"content":455},[456],{"type":72,"attrs":457,"content":458},{"textAlign":48},[459],{"text":460,"type":70},"Communicate them early so staff can plan around them",{"type":107,"content":462},[463],{"type":72,"attrs":464,"content":465},{"textAlign":48},[466],{"text":467,"type":70},"Keep the list short and fair so it doesn't feel like a blanket ban",{"type":72,"attrs":469,"content":470},{"textAlign":48},[471,473,479],{"text":472,"type":70},"Deputy lets you apply ",{"text":474,"type":70,"marks":475},"blackout periods",[476],{"type":81,"attrs":477},{"href":478,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.deputy.com/au/blog/how-to-streamline-your-team-s-leave-management-with-deputy",{"text":480,"type":70}," and leave caps directly to the roster, so requests that fall outside your limits are flagged for you to review rather than slipping through.","cms-blog-richtext",{"_uid":483,"ctas":484,"theme":498,"component":499,"hide_capterra":56,"spacer_bottom":500,"call_to_action":501,"call_to_action_style":54},"eff512cf-2b16-46ca-b088-aca1fd835ffa",[485,493],{"_uid":486,"link":487,"text":490,"type":491,"component":492,"analyticsId":16},"43fd5b37-92ed-43a0-8dd4-c43aa7e91b5f",{"id":16,"url":16,"linktype":488,"fieldtype":489,"cached_url":16},"story","multilink","Start for free","signup","buttonContentType",{"_uid":494,"link":495,"text":496,"type":497,"component":492,"analyticsId":16},"2b52fdfe-1db4-4f6d-b6e5-24a8ce4ff91b",{"id":16,"url":16,"linktype":488,"fieldtype":489,"cached_url":16},"See how it works","consultation","purple","cms-cta-dark","40",{"type":61,"content":502},[503],{"type":72,"content":504},[505],{"text":506,"type":70},"Discover how Deputy can make managing your team effortless",{"_uid":508,"content":509,"component":481},"78ae69f9-0bcf-4e86-b911-2b60c3003a1c",{"type":61,"content":510},[511,515,520,525,538,543,547,552,565,570,593,606,610,623,628,641,646,651,656,672,678,686,691,698,703,710,715,722,727,734],{"type":64,"attrs":512,"content":513},{"level":99,"textAlign":48},[514],{"text":195,"type":70},{"type":72,"attrs":516,"content":517},{"textAlign":48},[518],{"text":519,"type":70},"The root of most coverage panics is timing. You find out about a clash the day before instead of weeks ahead. A live roster view fixes that by flagging approved leave and coverage gaps as you plan, so a Friday scramble becomes a planned decision you make in advance.",{"type":72,"attrs":521,"content":522},{"textAlign":48},[523],{"text":524,"type":70},"When you can see collisions at the planning stage, you have room to move. You can offer alternative dates, line up cover early, or adjust the roster before it becomes a problem. That's the difference between managing leave and reacting to it.",{"type":72,"attrs":526,"content":527},{"textAlign":48},[528,530,536],{"text":529,"type":70},"Self-service closes the loop. Operations managers often find their biggest leave headaches come from last-minute changes and requests buried in text messages and side conversations. Give staff a ",{"text":531,"type":70,"marks":532},"mobile app to submit and track their own leave",[533],{"type":81,"attrs":534},{"href":535,"uuid":48,"anchor":48,"target":84,"linktype":85},"https://www.deputy.com/au/mobile",{"text":537,"type":70},", and every request lands in one place where you can see it against the roster. In Deputy, approved leave shows live on the roster, and staff can request time off from their phones while managers approve or decline with coverage in view.",{"type":72,"attrs":539,"content":540},{"textAlign":48},[541],{"text":542,"type":70},"The payoff goes beyond the roster. As Catarina Buffalino, Director of Ultrasound Department at Zwanger-Pesiri Radiology, says: \"Deputy gives back control of my staff's lives. My department is 90% women, so childcare used to be a delicate balancing act. Now that is managed all in one place with a greater sense of mutual trust that the business has adequate coverage, and enables my staff a better work-life balance.\"",{"type":64,"attrs":544,"content":545},{"level":99,"textAlign":48},[546],{"text":206,"type":70},{"type":72,"attrs":548,"content":549},{"textAlign":48},[550],{"text":551,"type":70},"Even with good planning, you'll still have shifts to fill. The goal in aged care is cover that's safe, not just cover that's available. That means matching qualifications to the shift every time.",{"type":72,"attrs":553,"content":554},{"textAlign":48},[555,557,563],{"text":556,"type":70},"Start by opening the gap to the right people. Rather than ringing around, you can ",{"text":558,"type":70,"marks":559},"broadcast an open shift",[560],{"type":81,"attrs":561},{"href":562,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.deputy.com/au/features/collaboration",{"text":564,"type":70}," to eligible staff who hold the right credentials and haven't gone over their hours. Eligible employees who meet your configured requirements can be notified of available shifts, and you approve who picks it up.",{"type":356,"attrs":566},{"id":48,"alt":567,"src":568,"title":16,"source":48,"copyright":48,"meta_data":569},"Two aged care nurses in scrubs during a shift handover in a care home corridor","//a.storyblok.com/f/64010/0x0/58bcb962e8/image.png",{},{"type":104,"content":571},[572,579,586],{"type":107,"content":573},[574],{"type":72,"attrs":575,"content":576},{"textAlign":48},[577],{"text":578,"type":70},"Broadcast open shifts to credentialed staff who are eligible and within their hours",{"type":107,"content":580},[581],{"type":72,"attrs":582,"content":583},{"textAlign":48},[584],{"text":585,"type":70},"Allow shift swaps that need your approval, so control stays with you",{"type":107,"content":587},[588],{"type":72,"attrs":589,"content":590},{"textAlign":48},[591],{"text":592,"type":70},"Match qualifications to each shift so cover is safe, not just filled",{"type":72,"attrs":594,"content":595},{"textAlign":48},[596,598,604],{"text":597,"type":70},"Deputy's open shifts and ",{"text":599,"type":70,"marks":600},"shift swaps",[601],{"type":81,"attrs":602},{"href":603,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.deputy.com/au/features/shift-swapping",{"text":605,"type":70}," work this way by design. Rostering rules can surface eligible, qualified staff for the roles you need, and AI-assisted tools generate draft cover suggestions for manager review rather than filling shifts on their own. You stay the decision-maker, which is exactly where policy is heading: the Big Shift Report notes a move away from fully algorithm-determined rostering and toward models where AI supports decisions while human managers remain responsible for final outcomes.",{"type":64,"attrs":607,"content":608},{"level":99,"textAlign":48},[609],{"text":217,"type":70},{"type":72,"attrs":611,"content":612},{"textAlign":48},[613,615,621],{"text":614,"type":70},"Good leave management falls apart if the records behind it drift. Manual spreadsheets slip out of sync, accruals get miscounted, and small errors turn into payroll disputes with your team. ",{"text":616,"type":70,"marks":617},"Accurate online records",[618],{"type":81,"attrs":619},{"href":620,"uuid":48,"anchor":48,"target":84,"linktype":85},"https://www.deputy.com/au/hr-software/document-management",{"text":622,"type":70}," reduce that risk and save you the awkward conversations.",{"type":72,"attrs":624,"content":625},{"textAlign":48},[626],{"text":627,"type":70},"Set your rules once and let the system hold them. Configured accrual rules, leave caps, and a clear history of who took what and when give you an audit trail that supports your compliance efforts and your Award workflows. When an auditor or an employee asks a question, the answer is already there.",{"type":72,"attrs":629,"content":630},{"textAlign":48},[631,633,639],{"text":632,"type":70},"Records also feed the pay run. Deputy supports payroll processes using approved attendance and leave data, so the numbers flowing into payroll reflect what was actually worked and approved. As a reminder, Deputy supports these workflows but does not provide legal advice or guarantee compliance under MA000018, which remains your responsibility as the employer. Leave Management+ keeps configurable rules and records in one place and connects to ",{"text":634,"type":70,"marks":635},"payroll integrations",[636],{"type":81,"attrs":637},{"href":638,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.deputy.com/au/integrations",{"text":640,"type":70}," to support that process.",{"type":72,"attrs":642,"content":643},{"textAlign":48},[644],{"text":645,"type":70},"Disclaimer: This article provides general information only and is not legal advice. Workplace obligations vary depending on your circumstances. Deputy is designed to support leave and rostering workflows but does not provide legal advice or guarantee compliance. Employers remain responsible for complying with applicable workplace laws and configuring the platform to meet their requirements.",{"type":64,"attrs":647,"content":648},{"level":99,"textAlign":48},[649],{"text":650,"type":70},"Conclusion",{"type":72,"attrs":652,"content":653},{"textAlign":48},[654],{"text":655,"type":70},"Managing leave in aged care comes down to four habits: see clashes early, apply your leave policy consistently and fairly, cover gaps with qualified staff, and keep clean records the whole way through. Get those right and the Friday scramble stops being a regular event.",{"type":72,"attrs":657,"content":658},{"textAlign":48},[659,661,663,664,670],{"text":660,"type":70},"None of this removes your responsibility as the employer. Employers remain responsible for complying with applicable workplace laws and obligations. What the right process and tools do is make that responsibility manageable, so you can protect coverage and treat your team fairly at the same time. ",{"type":662},"hard_break",{"type":662},{"text":665,"type":70,"marks":666},"Try Deputy for free",[667],{"type":81,"attrs":668},{"href":669,"uuid":48,"anchor":48,"target":94,"linktype":85},"https://www.deputy.com/au/free-trial",{"text":671,"type":70}," and see how it fits your rosters.",{"type":64,"attrs":673,"content":675},{"level":674,"textAlign":48},4,[676],{"text":677,"type":70},"Frequently asked questions",{"type":72,"attrs":679,"content":680},{"textAlign":48},[681],{"text":682,"type":70,"marks":683},"How should I handle three leave requests for the same weekend in aged care?",[684],{"type":685},"bold",{"type":72,"attrs":687,"content":688},{"textAlign":48},[689],{"text":690,"type":70},"Prioritise by your written policy, using the notice given and your caps per role. Then use Deputy's live roster view to spot the clash early and offer open shifts to qualified staff for the uncovered dates.",{"type":72,"attrs":692,"content":693},{"textAlign":48},[694],{"text":695,"type":70,"marks":696},"Do casual aged care employees get paid annual leave?",[697],{"type":685},{"type":72,"attrs":699,"content":700},{"textAlign":48},[701],{"text":702,"type":70},"No, casual employees receive a casual loading instead of paid annual leave. Deputy can track the different entitlements across your team so full-time, part-time, and casual rules stay clear.",{"type":72,"attrs":704,"content":705},{"textAlign":48},[706],{"text":707,"type":70,"marks":708},"Can Deputy stop too many staff taking leave at once?",[709],{"type":685},{"type":72,"attrs":711,"content":712},{"textAlign":48},[713],{"text":714,"type":70},"Deputy allows you to configure leave caps, blackout periods, and approval workflows that help managers manage leave requests. Final approval decisions remain with the employer.",{"type":72,"attrs":716,"content":717},{"textAlign":48},[718],{"text":719,"type":70,"marks":720},"How does Deputy help with Aged Care Award leave?",[721],{"type":685},{"type":72,"attrs":723,"content":724},{"textAlign":48},[725],{"text":726,"type":70},"Deputy's Leave Management+ uses configured accrual rules and records to support your Award workflows. Compliance with the Aged Care Award (MA000018) remains your responsibility.",{"type":72,"attrs":728,"content":729},{"textAlign":48},[730],{"text":731,"type":70,"marks":732},"Can staff request leave from their phones?",[733],{"type":685},{"type":72,"attrs":735,"content":736},{"textAlign":48},[737],{"text":738,"type":70},"Yes, the Deputy mobile app lets staff submit and track leave. Managers can approve or decline with the roster in view.","blog-post","2026-07-15 23:10",{"_uid":742,"title":33,"imgSrc":16,"plugin":34,"imageAlt":743,"minWidth":744,"imageName":745,"imageS3Key":746,"description":39,"mobileWidth":747,"desktopWidth":747,"assetSelector":16,"imagePublicUrl":748,"imageOriginalUrl":749,"sourceImageWidth":744,"sourceImageHeight":750},"0debef69-a16f-4df3-9ed5-2798502bcb6a","Aged care team and manager planning the weekly roster on a tablet at the entrance of a residential aged care facility",1200,"image.png","f/64010/1200x630/f36dfaee90/image.png",600,"https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/f36dfaee90/image.png","//a.storyblok.com/f/64010/1200x630/f36dfaee90/image.png",630,[752],{"name":753,"created_at":754,"published_at":755,"updated_at":756,"id":757,"uuid":758,"content":759,"slug":769,"full_slug":770,"sort_by_date":48,"position":771,"tag_list":772,"is_startpage":17,"parent_id":773,"meta_data":48,"group_id":774,"first_published_at":775,"release_id":48,"lang":54,"path":48,"alternates":776,"default_full_slug":48,"translated_slugs":48,"_stopResolving":56},"Article","2020-05-27T00:12:38.525Z","2022-04-21T00:47:46.561Z","2022-04-21T00:47:46.584Z",12174506,"eebc545a-310f-42c0-a488-2fa93c9e0756",{"_uid":760,"icon":761,"link":765,"name":766,"subline":767,"headline":766,"component":768},"2748a594-cc6f-4c66-8d86-f4696737e8d7",{"_uid":762,"title":33,"imgSrc":16,"plugin":34,"imageAlt":16,"minWidth":763,"imageName":16,"imageS3Key":16,"description":39,"mobileWidth":764,"desktopWidth":764,"assetSelector":16,"imagePublicUrl":16,"sourceImageWidth":16,"sourceImageHeight":16},"4b487a44-082b-4acd-97b6-900e66b62b19",36,"18",{"id":16,"url":16,"anchor":16,"linktype":488,"fieldtype":489,"cached_url":16},"Articles","Learn everything you need to know about streamlining business growth, staff support, and more","tags","article","_content_types/tags/types/article",-30,[],12008165,"7f931f16-1cd1-42a9-a9fd-6f5a170cd1e7","2020-07-11T12:44:21.449Z",[],[778],{"name":779,"created_at":780,"published_at":781,"updated_at":782,"id":783,"uuid":784,"content":785,"slug":793,"full_slug":794,"sort_by_date":48,"position":795,"tag_list":796,"is_startpage":17,"parent_id":797,"meta_data":48,"group_id":798,"first_published_at":799,"release_id":48,"lang":54,"path":48,"alternates":800,"default_full_slug":48,"translated_slugs":48,"_stopResolving":56},"Leave 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