[{"data":1,"prerenderedAt":1608},["ShallowReactive",2],{"page:cdn/stories/au/blog/casual-nurse-pool-how-to-build-one-that-fills-shifts/:au:published:blog-post:":3},{"name":4,"created_at":5,"published_at":6,"updated_at":7,"id":8,"uuid":9,"content":10,"slug":1601,"full_slug":1602,"sort_by_date":44,"position":1603,"tag_list":1604,"is_startpage":47,"parent_id":1605,"meta_data":44,"group_id":1606,"first_published_at":6,"release_id":44,"lang":51,"path":44,"alternates":1607,"default_full_slug":44,"translated_slugs":44},"Casual Nurse Pool: How to Build One That Fills Shifts","2026-11-04T05:32:24.679Z","2026-11-04T05:37:23.085Z","2026-11-04T05:37:23.106Z",237898730244341,"d85b19b2-f0ab-430d-a605-18574813a78e",{"seo":11,"_uid":16,"AI_SEO":17,"author":18,"content":54,"headline":4,"component":1451,"post_date":1452,"thumbnail":1453,"types_tag":1464,"features_tag":1490,"show_resource":53,"industries_tag":1514,"related_articles":1600},{"title":12,"plugin":13,"seoTitle":4,"seoKeywords":14,"seoTitleInput":4,"seoDescription":15},"SEO Metadata","deputy-seo-metadata","casual nurse pool\ncasual pool nurse\ncasual pool registered nurse\nnurse bank\ncasual nursing\nfloat pool nurse\nnursing agency\nnurse rostering\nnurse rostering software\nnurse staffing\nnurses award casual loading\ncasual minimum engagement\nNurses Award 2020 MA000034\nemployee choice pathway casual nurses\nsafe staffing levels NSW\naged care care minutes\nhow to build a casual nurse pool\nreduce agency nurse reliance\nopen shifts for nurses","A casual nurse pool is a group of directly employed casual nurses who fill open shifts across wards before you call an agency. Learn how to build a ready pool.","1ba3e0cc-6fe5-448c-af2e-92e2566b8175","",{"name":19,"created_at":20,"published_at":21,"updated_at":22,"id":23,"uuid":24,"content":25,"slug":42,"full_slug":43,"sort_by_date":44,"position":45,"tag_list":46,"is_startpage":47,"parent_id":48,"meta_data":44,"group_id":49,"first_published_at":50,"release_id":44,"lang":51,"path":44,"alternates":52,"default_full_slug":44,"translated_slugs":44,"_stopResolving":53},"Deputy Team","2020-05-15T04:58:13.875Z","2021-02-02T22:57:04.000Z","2021-02-02T04:30:43.760Z",11527696,"25fffc56-55d1-4f59-8b1e-617162a8927e",{"_uid":26,"name":19,"image":27,"component":40,"description":41},"a8a7137e-efc4-44fd-89e9-bcd4641aac65",{"_uid":28,"title":29,"plugin":30,"imageAlt":31,"minWidth":32,"imageName":33,"imageS3Key":34,"description":35,"mobileWidth":36,"desktopWidth":36,"assetSelector":17,"imagePublicUrl":37,"imageOriginalUrl":38,"sourceImageWidth":39,"sourceImageHeight":39},"213ad250-d5a8-4304-bb3c-193a76458e83","Deputy Images","deputy-images","Deputy team",188,"avatar-deputy-team.png","f/64010/2000x2000/636a91b857/avatar-deputy-team.png","A images plugin to ensure consistent, reliable image uploads with strict SEO metadata requirements","94","https://s3.amazonaws.com/a.storyblok.com/f/64010/2000x2000/636a91b857/avatar-deputy-team.png","//a.storyblok.com/f/64010/2000x2000/636a91b857/avatar-deputy-team.png",2000,"blog-author","Deputy’s content team works closely with business owners, managers, and their employees to create helpful articles about how to make their worklife easier.","deputy-team","_content_types/authors/deputy-team",null,-50,[],false,11461645,"416bfdf9-510c-4a02-a693-84f4847ef5b2","2020-06-22T07:51:34.947Z","default",[],true,[55,940,965],{"_uid":56,"content":57,"component":939},"62e2e835-470f-48e1-9db4-2c7d0dbac6e5",{"type":58,"content":59},"doc",[60,69,77,105,109,113,117,124,128,132,136,159,163,356,362,366,371,372,376,418,430,437,441,453,473,479,483,487,493,497,501,543,563,569,573,748,767,773,777,809,821,827,831,835,867,878,884,888,920],{"type":61,"attrs":62,"content":65},"heading",{"id":63,"level":64},"casual-nurse-pool-how-to-build-one-that-actually-fills-shifts",1,[66],{"text":67,"type":68},"Casual Nurse Pool: How to Build One That Actually Fills Shifts","text",{"type":70,"content":71},"paragraph",[72],{"text":73,"type":68,"marks":74},"Key takeaways",[75],{"type":76},"bold",{"type":78,"content":79},"bullet_list",[80,87,93,99],{"type":81,"content":82},"list_item",[83],{"type":70,"content":84},[85],{"text":86,"type":68},"A casual nurse pool is a group of directly employed casual nurses who cover open shifts across wards or sites before agency staff do.",{"type":81,"content":88},[89],{"type":70,"content":90},[91],{"text":92,"type":68},"The gap between a paper pool (names on a list) and a ready pool (credentialed, available, rested, and reachable) decides your fill rate.",{"type":81,"content":94},[95],{"type":70,"content":96},[97],{"text":98,"type":68},"Where the Nurses Award 2020 applies, pool shifts carry a 25% casual loading and a two-hour minimum engagement. Check your enterprise agreement or state award first.",{"type":81,"content":100},[101],{"type":70,"content":102},[103],{"text":104,"type":68},"Fill order matters: core roster first, then the pool, then overtime, then agency.",{"type":70,"content":106},[107],{"text":108,"type":68},"It's 2 p.m. and the registered nurse (RN) rostered for tonight's 9:30 p.m. night shift on the surgical ward has just called in sick. You've got 40 names on the casual pool list and a ward that needs someone signed off for intravenous (IV) cannulation. By 4 p.m., the nurse unit manager (NUM) phone tree has produced eight voicemails, two \"can't tonight\" texts, and a call to the nursing agency.",{"type":70,"content":110},[111],{"text":112,"type":68},"A casual nurse pool is a group of casual nurses you employ directly. They pick up open shifts across wards or sites before you go to an agency. It only fills shifts when those nurses are ready: credentialed, oriented, available, rested, and reachable at short notice.",{"type":70,"content":114},[115],{"text":116,"type":68},"That's the gap between a paper pool and a ready pool. A paper pool is a list of names. A ready pool is the smaller group on that list who can take tonight's shift, and this guide shows you how to build it.",{"type":61,"attrs":118,"content":121},{"id":119,"level":120},"what-a-casual-nurse-pool-is-and-what-it-isnt",2,[122],{"text":123,"type":68},"What a casual nurse pool is (and what it isn't)",{"type":70,"content":125},[126],{"text":127,"type":68},"A casual nurse pool is your own bench of casual RNs, enrolled nurses (ENs), and sometimes assistants in nursing (AINs). You employ them, credential them, and orient them, and they cover gaps across units or sites when the core roster can't.",{"type":70,"content":129},[130],{"text":131,"type":68},"In this guide, pool nurses don't have a fixed home ward. They float to wherever tonight's gap is, so readiness for each ward matters as much as registration.",{"type":70,"content":133},[134],{"text":135,"type":68},"The names vary. Your service might call it a casual pool, a nurse bank, a float pool, or a resource pool.",{"type":70,"content":137},[138,140,149,151,157],{"text":139,"type":68},"At Austin Health, the ",{"text":141,"type":68,"marks":142},"casual nurse bank",[143],{"type":144,"attrs":145},"link",{"href":146,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.austin.org.au/nursing/casual","_blank","url",{"text":150,"type":68}," is a casual model, and the service says, \"At Austin Health we are committed to our casual nurse bank.\" Western Sydney Local Health District says its ",{"text":152,"type":68,"marks":153},"Nurse Bank offers permanent work",[154],{"type":144,"attrs":155},{"href":156,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.nsw.gov.au/departments-and-agencies/wslhd/work-us/nursing-and-midwifery-careers",{"text":158,"type":68}," for registered nurses and midwives. The same term can mean different things from one employer to the next, including permanent relief staff, so check what it means in your own policies.",{"type":70,"content":160},[161],{"text":162,"type":68},"Whatever you call it, the list itself is only the paper pool. The ready pool is whoever on that list could walk onto the ward tonight. Here's how the three main ways to fill a gap compare:",{"type":164,"content":165},"table",[166,196,229,261,292,324],{"type":167,"content":168},"tableRow",[169,175,182,189],{"type":170,"attrs":171,"content":172},"tableHeader",{"colspan":64,"rowspan":64,"colwidth":44},[173],{"type":70,"content":174},[],{"type":170,"attrs":176,"content":177},{"colspan":64,"rowspan":64,"colwidth":44},[178],{"type":70,"content":179},[180],{"text":181,"type":68},"Casual nurse pool",{"type":170,"attrs":183,"content":184},{"colspan":64,"rowspan":64,"colwidth":44},[185],{"type":70,"content":186},[187],{"text":188,"type":68},"Permanent float or relief pool",{"type":170,"attrs":190,"content":191},{"colspan":64,"rowspan":64,"colwidth":44},[192],{"type":70,"content":193},[194],{"text":195,"type":68},"Nursing agency",{"type":167,"content":197},[198,208,215,222],{"type":199,"attrs":200,"content":201},"tableCell",{"colspan":64,"rowspan":64,"colwidth":44},[202],{"type":70,"content":203},[204],{"text":205,"type":68,"marks":206},"Who employs them",[207],{"type":76},{"type":199,"attrs":209,"content":210},{"colspan":64,"rowspan":64,"colwidth":44},[211],{"type":70,"content":212},[213],{"text":214,"type":68},"You, on a casual basis",{"type":199,"attrs":216,"content":217},{"colspan":64,"rowspan":64,"colwidth":44},[218],{"type":70,"content":219},[220],{"text":221,"type":68},"You, on a full-time or part-time basis",{"type":199,"attrs":223,"content":224},{"colspan":64,"rowspan":64,"colwidth":44},[225],{"type":70,"content":226},[227],{"text":228,"type":68},"The agency",{"type":167,"content":230},[231,240,247,254],{"type":199,"attrs":232,"content":233},{"colspan":64,"rowspan":64,"colwidth":44},[234],{"type":70,"content":235},[236],{"text":237,"type":68,"marks":238},"Loading",[239],{"type":76},{"type":199,"attrs":241,"content":242},{"colspan":64,"rowspan":64,"colwidth":44},[243],{"type":70,"content":244},[245],{"text":246,"type":68},"Casual loading in place of leave",{"type":199,"attrs":248,"content":249},{"colspan":64,"rowspan":64,"colwidth":44},[250],{"type":70,"content":251},[252],{"text":253,"type":68},"No casual loading, paid leave applies",{"type":199,"attrs":255,"content":256},{"colspan":64,"rowspan":64,"colwidth":44},[257],{"type":70,"content":258},[259],{"text":260,"type":68},"You pay the agency's charge rate",{"type":167,"content":262},[263,272,279,285],{"type":199,"attrs":264,"content":265},{"colspan":64,"rowspan":64,"colwidth":44},[266],{"type":70,"content":267},[268],{"text":269,"type":68,"marks":270},"Orientation to your wards",[271],{"type":76},{"type":199,"attrs":273,"content":274},{"colspan":64,"rowspan":64,"colwidth":44},[275],{"type":70,"content":276},[277],{"text":278,"type":68},"You control it",{"type":199,"attrs":280,"content":281},{"colspan":64,"rowspan":64,"colwidth":44},[282],{"type":70,"content":283},[284],{"text":278,"type":68},{"type":199,"attrs":286,"content":287},{"colspan":64,"rowspan":64,"colwidth":44},[288],{"type":70,"content":289},[290],{"text":291,"type":68},"Check what orientation each agency nurse has had",{"type":167,"content":293},[294,303,310,317],{"type":199,"attrs":295,"content":296},{"colspan":64,"rowspan":64,"colwidth":44},[297],{"type":70,"content":298},[299],{"text":300,"type":68,"marks":301},"Continuity",[302],{"type":76},{"type":199,"attrs":304,"content":305},{"colspan":64,"rowspan":64,"colwidth":44},[306],{"type":70,"content":307},[308],{"text":309,"type":68},"Offer to the same nurses so familiarity can build",{"type":199,"attrs":311,"content":312},{"colspan":64,"rowspan":64,"colwidth":44},[313],{"type":70,"content":314},[315],{"text":316,"type":68},"Roster them in advance so you know who's coming",{"type":199,"attrs":318,"content":319},{"colspan":64,"rowspan":64,"colwidth":44},[320],{"type":70,"content":321},[322],{"text":323,"type":68},"Ask for nurses who've worked with you before",{"type":167,"content":325},[326,335,342,349],{"type":199,"attrs":327,"content":328},{"colspan":64,"rowspan":64,"colwidth":44},[329],{"type":70,"content":330},[331],{"text":332,"type":68,"marks":333},"Cost visibility",[334],{"type":76},{"type":199,"attrs":336,"content":337},{"colspan":64,"rowspan":64,"colwidth":44},[338],{"type":70,"content":339},[340],{"text":341,"type":68},"Check the cost before you confirm",{"type":199,"attrs":343,"content":344},{"colspan":64,"rowspan":64,"colwidth":44},[345],{"type":70,"content":346},[347],{"text":348,"type":68},"Include it in your planned roster cost",{"type":199,"attrs":350,"content":351},{"colspan":64,"rowspan":64,"colwidth":44},[352],{"type":70,"content":353},[354],{"text":355,"type":68},"Confirm the charge rate before you book",{"type":61,"attrs":357,"content":359},{"id":358,"level":120},"why-a-casual-nurse-pool-stays-on-paper",[360],{"text":361,"type":68},"Why a casual nurse pool stays on paper",{"type":70,"content":363},[364],{"text":365,"type":68},"A pool with 40 names can still leave you calling an agency at 4 p.m. The problem sits in the gap between the list and the people who can work tonight.",{"type":367,"attrs":368},"image",{"alt":369,"src":370,"title":17},"Nurse in scrubs checking a shift offer on his phone between tasks","//a.storyblok.com/f/64010/0x0/c383a4c4e2/szvtsi36oj0.jpg",{"type":70},{"type":70,"content":373},[374],{"text":375,"type":68},"Here are four failure points to check in your own pool:",{"type":78,"content":377},[378,388,398,408],{"type":81,"content":379},[380],{"type":70,"content":381},[382,386],{"text":383,"type":68,"marks":384},"Stale credentials:",[385],{"type":76},{"text":387,"type":68}," Australian Health Practitioner Regulation Agency (AHPRA) registration, competencies, or vaccination records have lapsed, and nobody noticed until the offer went out.",{"type":81,"content":389},[390],{"type":70,"content":391},[392,396],{"text":393,"type":68,"marks":394},"No ward orientation:",[395],{"type":76},{"text":397,"type":68}," The nurse is registered and willing, but they've never worked in your surgical ward and you can't put them in charge.",{"type":81,"content":399},[400],{"type":70,"content":401},[402,406],{"text":403,"type":68,"marks":404},"Availability in someone's head:",[405],{"type":76},{"text":407,"type":68}," The only record of who's free on Thursdays lives in one NUM's notebook or memory.",{"type":81,"content":409},[410],{"type":70,"content":411},[412,416],{"text":413,"type":68,"marks":414},"Phone-tree offers:",[415],{"type":76},{"text":417,"type":68}," Calls go down the list in the same order, so the first people rung aren't always right for the shift.",{"type":70,"content":419},[420,422,428],{"text":421,"type":68},"The supply picture makes this harder. In its March 2024 ",{"text":423,"type":68,"marks":424},"Nursing Supply and Demand Study",[425],{"type":144,"attrs":426},{"href":427,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://hwd.health.gov.au/resources/primary/nursing-supply-and-demand-study-2023-2035.pdf",{"text":429,"type":68},", the Department of Health and Aged Care says \"The baseline projections across all sectors show an undersupply of 70,707 FTE by 2035.\" That's a baseline projection of full-time equivalent (FTE) roles if nothing changes. Every ready nurse you already employ counts.",{"type":61,"attrs":431,"content":434},{"id":432,"level":433},"ratios-and-care-minutes-raise-the-stakes",3,[435],{"text":436,"type":68},"Ratios and care minutes raise the stakes",{"type":70,"content":438},[439],{"text":440,"type":68},"In some settings, an unfilled shift is more than a busy night. It can drop a ward or home below a staffing requirement.",{"type":70,"content":442},[443,445,451],{"text":444,"type":68},"In NSW, minimum ratios apply to specific public hospital wards under a phased rollout. The NSW Government's ",{"text":446,"type":68,"marks":447},"NSW Safe Staffing Levels rollout",[448],{"type":144,"attrs":449},{"href":450,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.nsw.gov.au/ministerial-releases/950-nurses-being-recruited",{"text":452,"type":68}," announcement states, \"A minimum of one nurse to four patients will apply during morning and afternoon shifts across the participating wards.\" If your ward is one of them, a 2 p.m. sick call becomes a ratio problem by 9:30 p.m.",{"type":70,"content":454},[455,457,463,465,471],{"text":456,"type":68},"Residential aged care works on care minutes instead of ratios. The ",{"text":458,"type":68,"marks":459},"mandatory care minutes requirements",[460],{"type":144,"attrs":461},{"href":462,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.health.gov.au/our-work/care-minutes-registered-nurses-aged-care/care-minutes",{"text":464,"type":68}," are based on \"a sector-wide average of 215 minutes of care per resident per day, including 44 minutes of direct RN care\". Each home gets its own target, so an empty RN shift can eat into the minutes you're tracking. For the skill-mix side, see our guide to ",{"text":466,"type":68,"marks":467},"building an aged care roster",[468],{"type":144,"attrs":469},{"href":470,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/blog/how-to-build-an-aged-care-roster-that-supports-compliance",{"text":472,"type":68},".",{"type":61,"attrs":474,"content":476},{"id":475,"level":120},"how-to-build-a-ready-pool-step-by-step",[477],{"text":478,"type":68},"How to build a ready pool, step by step",{"type":70,"content":480},[481],{"text":482,"type":68},"You don't need more names to fill more shifts. These five steps turn the names you've already got into a ready pool.",{"type":367,"attrs":484},{"alt":485,"src":486,"title":17},"Hospital nursing team working together at the start of a shift","//a.storyblok.com/f/64010/0x0/74daf64817/u4fycp3-kzy.jpg",{"type":61,"attrs":488,"content":490},{"id":489,"level":433},"1-set-the-fill-order-before-the-sick-call",[491],{"text":492,"type":68},"1. Set the fill order before the sick call",{"type":70,"content":494},[495],{"text":496,"type":68},"Write down your fill order and share it with every NUM and after-hours manager. When the 2 p.m. call comes, nobody should be guessing.",{"type":70,"content":498},[499],{"text":500,"type":68},"A simple ladder looks like this:",{"type":78,"content":502},[503,513,523,533],{"type":81,"content":504},[505],{"type":70,"content":506},[507,511],{"text":508,"type":68,"marks":509},"Core roster first:",[510],{"type":76},{"text":512,"type":68}," Swaps, part-time staff who want extra hours, and changes within the ward",{"type":81,"content":514},[515],{"type":70,"content":516},[517,521],{"text":518,"type":68,"marks":519},"Casual nurse pool next:",[520],{"type":76},{"text":522,"type":68}," Offer to ready pool nurses before anyone else",{"type":81,"content":524},[525],{"type":70,"content":526},[527,531],{"text":528,"type":68,"marks":529},"Overtime after that:",[530],{"type":76},{"text":532,"type":68}," Only once the pool can't cover it",{"type":81,"content":534},[535],{"type":70,"content":536},[537,541],{"text":538,"type":68,"marks":539},"Agency as a final option:",[540],{"type":76},{"text":542,"type":68}," Once everything else is exhausted, though your order may vary",{"type":70,"content":544},[545,547,553,555,561],{"text":546,"type":68},"You're not alone on this order. The Australian Nursing and Midwifery Federation's ",{"text":548,"type":68,"marks":549},"ANMF casual employment position",[550],{"type":144,"attrs":551},{"href":552,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.anmf.org.au/media/uxbpt10l/anmf-position-statement-casual-employment-of-nurses-midwives-and-assistants-in-nursing.pdf",{"text":554,"type":68}," says \"Health services should always source staff from their bank or pool before sourcing staff from agencies.\" That's a union position. Victorian public health rostering guidance also treats overtime as a late resort: the ",{"text":556,"type":68,"marks":557},"Victorian Rostering Toolkit",[558],{"type":144,"attrs":559},{"href":560,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.safercare.vic.gov.au/sites/default/files/2023-12/final_-_victorian_rostering_toolkit.pdf",{"text":562,"type":68}," says \"Allocating staff overtime shifts should be the last option once all other processes to fill vacant shifts are exhausted.\" The toolkit doesn't address agency, so you can decide where agency sits relative to overtime for your service.",{"type":61,"attrs":564,"content":566},{"id":565,"level":433},"2-track-readiness-not-just-names",[567],{"text":568,"type":68},"2. Track readiness, not just names",{"type":70,"content":570},[571],{"text":572,"type":68},"A casual pool registered nurse is only useful tonight if you know they're cleared for the ward. Keep a readiness record for every pool member and check it before an offer goes out.",{"type":164,"content":574},[575,598,623,648,673,698,723],{"type":167,"content":576},[577,584,591],{"type":170,"attrs":578,"content":579},{"colspan":64,"rowspan":64,"colwidth":44},[580],{"type":70,"content":581},[582],{"text":583,"type":68},"Readiness item",{"type":170,"attrs":585,"content":586},{"colspan":64,"rowspan":64,"colwidth":44},[587],{"type":70,"content":588},[589],{"text":590,"type":68},"What to record",{"type":170,"attrs":592,"content":593},{"colspan":64,"rowspan":64,"colwidth":44},[594],{"type":70,"content":595},[596],{"text":597,"type":68},"What it tells you at 2 p.m.",{"type":167,"content":599},[600,609,616],{"type":199,"attrs":601,"content":602},{"colspan":64,"rowspan":64,"colwidth":44},[603],{"type":70,"content":604},[605],{"text":606,"type":68,"marks":607},"AHPRA registration",[608],{"type":76},{"type":199,"attrs":610,"content":611},{"colspan":64,"rowspan":64,"colwidth":44},[612],{"type":70,"content":613},[614],{"text":615,"type":68},"Registration number and expiry date",{"type":199,"attrs":617,"content":618},{"colspan":64,"rowspan":64,"colwidth":44},[619],{"type":70,"content":620},[621],{"text":622,"type":68},"Whether they can work at all",{"type":167,"content":624},[625,634,641],{"type":199,"attrs":626,"content":627},{"colspan":64,"rowspan":64,"colwidth":44},[628],{"type":70,"content":629},[630],{"text":631,"type":68,"marks":632},"Ward orientation",[633],{"type":76},{"type":199,"attrs":635,"content":636},{"colspan":64,"rowspan":64,"colwidth":44},[637],{"type":70,"content":638},[639],{"text":640,"type":68},"Which wards or sites they've completed orientation for",{"type":199,"attrs":642,"content":643},{"colspan":64,"rowspan":64,"colwidth":44},[644],{"type":70,"content":645},[646],{"text":647,"type":68},"Where you can safely place them",{"type":167,"content":649},[650,659,666],{"type":199,"attrs":651,"content":652},{"colspan":64,"rowspan":64,"colwidth":44},[653],{"type":70,"content":654},[655],{"text":656,"type":68,"marks":657},"Competencies",[658],{"type":76},{"type":199,"attrs":660,"content":661},{"colspan":64,"rowspan":64,"colwidth":44},[662],{"type":70,"content":663},[664],{"text":665,"type":68},"Skills such as IV cannulation, medication administration, or mental health",{"type":199,"attrs":667,"content":668},{"colspan":64,"rowspan":64,"colwidth":44},[669],{"type":70,"content":670},[671],{"text":672,"type":68},"Whether they match tonight's patient load",{"type":167,"content":674},[675,684,691],{"type":199,"attrs":676,"content":677},{"colspan":64,"rowspan":64,"colwidth":44},[678],{"type":70,"content":679},[680],{"text":681,"type":68,"marks":682},"Vaccination screening",[683],{"type":76},{"type":199,"attrs":685,"content":686},{"colspan":64,"rowspan":64,"colwidth":44},[687],{"type":70,"content":688},[689],{"text":690,"type":68},"Status and expiry against your policy",{"type":199,"attrs":692,"content":693},{"colspan":64,"rowspan":64,"colwidth":44},[694],{"type":70,"content":695},[696],{"text":697,"type":68},"Whether they're cleared for the area",{"type":167,"content":699},[700,709,716],{"type":199,"attrs":701,"content":702},{"colspan":64,"rowspan":64,"colwidth":44},[703],{"type":70,"content":704},[705],{"text":706,"type":68,"marks":707},"Last shift worked",[708],{"type":76},{"type":199,"attrs":710,"content":711},{"colspan":64,"rowspan":64,"colwidth":44},[712],{"type":70,"content":713},[714],{"text":715,"type":68},"Date of their most recent pool shift",{"type":199,"attrs":717,"content":718},{"colspan":64,"rowspan":64,"colwidth":44},[719],{"type":70,"content":720},[721],{"text":722,"type":68},"Whether they're still current with your ward",{"type":167,"content":724},[725,734,741],{"type":199,"attrs":726,"content":727},{"colspan":64,"rowspan":64,"colwidth":44},[728],{"type":70,"content":729},[730],{"text":731,"type":68,"marks":732},"Availability submitted",[733],{"type":76},{"type":199,"attrs":735,"content":736},{"colspan":64,"rowspan":64,"colwidth":44},[737],{"type":70,"content":738},[739],{"text":740,"type":68},"Dates and shifts they've said they can work",{"type":199,"attrs":742,"content":743},{"colspan":64,"rowspan":64,"colwidth":44},[744],{"type":70,"content":745},[746],{"text":747,"type":68},"Whether it's worth contacting them",{"type":70,"content":749},[750,752,758,760,766],{"text":751,"type":68},"Tag each skill so offers only reach nurses who hold it. In ",{"text":753,"type":68,"marks":754},"Deputy Rostering",[755],{"type":144,"attrs":756},{"href":757,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/features/scheduling-software",{"text":759,"type":68},", you can record qualifications with expiry dates and set them as requirements for an area. Then you can see who's qualified before you offer the shift. For more on this, read about ",{"text":761,"type":68,"marks":762},"matching credentials to clinical shifts",[763],{"type":144,"attrs":764},{"href":765,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/blog/mastering-healthcare-team-scheduling-with-deputy",{"text":472,"type":68},{"type":61,"attrs":768,"content":770},{"id":769,"level":433},"3-collect-availability-ahead-of-time",[771],{"text":772,"type":68},"3. Collect availability ahead of time",{"type":70,"content":774},[775],{"text":776,"type":68},"Ask pool nurses to submit availability by a set date each roster cycle. Then you're working from a real list at 2 p.m.",{"type":78,"content":778},[779,789,799],{"type":81,"content":780},[781],{"type":70,"content":782},[783,787],{"text":784,"type":68,"marks":785},"Set a deadline:",[786],{"type":76},{"text":788,"type":68}," Pick a cut-off date before each new roster is published.",{"type":81,"content":790},[791],{"type":70,"content":792},[793,797],{"text":794,"type":68,"marks":795},"Set a minimum expectation:",[796],{"type":76},{"text":798,"type":68}," Decide what minimum availability you expect from pool nurses, such as a set number of shifts a month, and put it in writing.",{"type":81,"content":800},[801],{"type":70,"content":802},[803,807],{"text":804,"type":68,"marks":805},"Make updates easy:",[806],{"type":76},{"text":808,"type":68}," Let nurses change availability as their week shifts.",{"type":70,"content":810},[811,813,819],{"text":812,"type":68},"Keep availability where nurses can update it themselves. With the ",{"text":814,"type":68,"marks":815},"Deputy App",[816],{"type":144,"attrs":817},{"href":818,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/mobile",{"text":820,"type":68},", pool nurses can enter availability and see open shift offers on their phone.",{"type":61,"attrs":822,"content":824},{"id":823,"level":433},"4-offer-open-shifts-to-qualified-nurses-first",[825],{"text":826,"type":68},"4. Offer open shifts to qualified nurses first",{"type":70,"content":828},[829],{"text":830,"type":68},"Publish the open shift with the role, ward, times, and notes, such as \"IV cannulation required.\" Then offer it only to qualified, available nurses. Nurse rostering software can replace the phone tree here, because every float pool nurse who qualifies sees the offer at once.",{"type":70,"content":832},[833],{"text":834,"type":68},"Pick the claim model that fits the gap:",{"type":78,"content":836},[837,847,857],{"type":81,"content":838},[839],{"type":70,"content":840},[841,845],{"text":842,"type":68,"marks":843},"First claim:",[844],{"type":76},{"text":846,"type":68}," The first qualified nurse to accept gets the shift. Use this for urgent gaps like tonight's 9:30 p.m. start.",{"type":81,"content":848},[849],{"type":70,"content":850},[851,855],{"text":852,"type":68,"marks":853},"Approval:",[854],{"type":76},{"text":856,"type":68}," Nurses request the shift and you choose. Use this when skill mix or seniority matters on the ward.",{"type":81,"content":858},[859],{"type":70,"content":860},[861,865],{"text":862,"type":68,"marks":863},"Weekly cap:",[864],{"type":76},{"text":866,"type":68}," Limit pick-ups per person per week so hours spread across the pool.",{"type":70,"content":868},[869,871,877],{"text":870,"type":68},"For a worked example, see our guide to ",{"text":872,"type":68,"marks":873},"publishing open shifts to qualified staff",[874],{"type":144,"attrs":875},{"href":876,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/blog/how-to-use-open-shifts-to-fix-aged-care-understaffing",{"text":472,"type":68},{"type":61,"attrs":879,"content":881},{"id":880,"level":433},"5-check-rest-hours-and-cost-before-you-confirm",[882],{"text":883,"type":68},"5. Check rest, hours, and cost before you confirm",{"type":70,"content":885},[886],{"text":887,"type":68},"A claimed shift still needs a manager's check. Before you confirm a pick-up, look at three things:",{"type":78,"content":889},[890,900,910],{"type":81,"content":891},[892],{"type":70,"content":893},[894,898],{"text":895,"type":68,"marks":896},"Rest break:",[897],{"type":76},{"text":899,"type":68}," A late that ends at 9:30 p.m. followed by a 7 a.m. early leaves only nine and a half hours off.",{"type":81,"content":901},[902],{"type":70,"content":903},[904,908],{"text":905,"type":68,"marks":906},"Weekly hours:",[907],{"type":76},{"text":909,"type":68}," Check whether this shift tips them into overtime.",{"type":81,"content":911},[912],{"type":70,"content":913},[914,918],{"text":915,"type":68,"marks":916},"Shift cost:",[917],{"type":76},{"text":919,"type":68}," See the cost of the shift, including loadings, before it's worked.",{"type":70,"content":921},[922,924,930,932,938],{"text":923,"type":68},"Watch for \"hero rosters,\" where the same willing nurses pick up shift after shift. They can look like a fix on paper while building up fatigue risk. Read more about ",{"text":925,"type":68,"marks":926},"roster patterns that drive fatigue",[927],{"type":144,"attrs":928},{"href":929,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/blog/shift-burnout-in-aged-care-why-it-starts-with-your-roster",{"text":931,"type":68},". Overtime and agency spend can also hide in manual rosters, which is the ",{"text":933,"type":68,"marks":934},"hidden cost of manual rostering",[935],{"type":144,"attrs":936},{"href":937,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/blog/the-hidden-cost-of-manual-rostering-in-aged-care",{"text":472,"type":68},"cms-blog-richtext",{"_uid":941,"ctas":942,"theme":956,"component":957,"hide_capterra":53,"spacer_bottom":958,"call_to_action":959,"call_to_action_style":51},"d388c2af-7953-4e67-8ef4-818aada246cb",[943,951],{"_uid":944,"link":945,"text":948,"type":949,"component":950,"analyticsId":17},"a5f4b769-687a-490a-97a5-27a9e37ec391",{"id":17,"url":17,"linktype":946,"fieldtype":947,"cached_url":17},"story","multilink","Start for free","signup","buttonContentType",{"_uid":952,"link":953,"text":954,"type":955,"component":950,"analyticsId":17},"b488712f-4258-4c1a-bebc-1c70ddbdc91b",{"id":17,"url":17,"linktype":946,"fieldtype":947,"cached_url":17},"See how it works","consultation","azure","cms-cta-dark","40",{"type":58,"content":960},[961],{"type":70,"content":962},[963],{"text":964,"type":68},"Discover how Deputy can make managing your team effortless",{"_uid":966,"content":967,"component":939},"d8cd2240-1849-4102-ba5f-0640a29ddf16",{"type":58,"content":968},[969,975,979,991,995,996,1000,1224,1228,1240,1252,1271,1283,1289,1301,1305,1316,1323,1329,1333,1385,1396,1403,1409,1413,1419,1423,1429,1433,1439],{"type":61,"attrs":970,"content":972},{"id":971,"level":120},"what-a-pool-shift-costs-under-the-nurses-award",[973],{"text":974,"type":68},"What a pool shift costs under the Nurses Award",{"type":70,"content":976},[977],{"text":978,"type":68},"The figures below apply only where the Nurses Award 2020 covers your staff. Your service may use an enterprise agreement or state award with different terms instead, so check which instrument applies to your pool before you cost a shift.",{"type":70,"content":980},[981,983,989],{"text":982,"type":68},"Under the ",{"text":984,"type":68,"marks":985},"Nurses Award 2020 (MA000034)",[986],{"type":144,"attrs":987},{"href":988,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.fwc.gov.au/documents/modern_awards/pdf/ma000034.pdf",{"text":990,"type":68},", casuals get \"a loading of 25% of the minimum hourly rate applicable to their classification and pay point.\" The Award also says, \"A casual employee will be paid a minimum of 2 hours' pay for each engagement.\"",{"type":367,"attrs":992},{"alt":993,"src":994,"title":17},"Aged care nurse in green scrubs supporting an elderly resident during a shift","//a.storyblok.com/f/64010/0x0/37b58c59f8/qw3dlnehg9w.jpg",{"type":70},{"type":70,"content":997},[998],{"text":999,"type":68},"The percentages in this table apply to the Nurses Award 2020 only.",{"type":164,"content":1001},[1002,1025,1050,1075,1100,1125,1150,1174,1199],{"type":167,"content":1003},[1004,1011,1018],{"type":170,"attrs":1005,"content":1006},{"colspan":64,"rowspan":64,"colwidth":44},[1007],{"type":70,"content":1008},[1009],{"text":1010,"type":68},"Rule",{"type":170,"attrs":1012,"content":1013},{"colspan":64,"rowspan":64,"colwidth":44},[1014],{"type":70,"content":1015},[1016],{"text":1017,"type":68},"Where the Nurses Award 2020 applies",{"type":170,"attrs":1019,"content":1020},{"colspan":64,"rowspan":64,"colwidth":44},[1021],{"type":70,"content":1022},[1023],{"text":1024,"type":68},"What it means for a pool shift",{"type":167,"content":1026},[1027,1036,1043],{"type":199,"attrs":1028,"content":1029},{"colspan":64,"rowspan":64,"colwidth":44},[1030],{"type":70,"content":1031},[1032],{"text":1033,"type":68,"marks":1034},"Casual loading",[1035],{"type":76},{"type":199,"attrs":1037,"content":1038},{"colspan":64,"rowspan":64,"colwidth":44},[1039],{"type":70,"content":1040},[1041],{"text":1042,"type":68},"25% of the minimum hourly rate",{"type":199,"attrs":1044,"content":1045},{"colspan":64,"rowspan":64,"colwidth":44},[1046],{"type":70,"content":1047},[1048],{"text":1049,"type":68},"Paid on every hour a pool nurse works",{"type":167,"content":1051},[1052,1061,1068],{"type":199,"attrs":1053,"content":1054},{"colspan":64,"rowspan":64,"colwidth":44},[1055],{"type":70,"content":1056},[1057],{"text":1058,"type":68,"marks":1059},"Minimum engagement",[1060],{"type":76},{"type":199,"attrs":1062,"content":1063},{"colspan":64,"rowspan":64,"colwidth":44},[1064],{"type":70,"content":1065},[1066],{"text":1067,"type":68},"Two hours' pay for each engagement",{"type":199,"attrs":1069,"content":1070},{"colspan":64,"rowspan":64,"colwidth":44},[1071],{"type":70,"content":1072},[1073],{"text":1074,"type":68},"A one-hour call-in still costs two hours",{"type":167,"content":1076},[1077,1086,1093],{"type":199,"attrs":1078,"content":1079},{"colspan":64,"rowspan":64,"colwidth":44},[1080],{"type":70,"content":1081},[1082],{"text":1083,"type":68,"marks":1084},"Afternoon shift",[1085],{"type":76},{"type":199,"attrs":1087,"content":1088},{"colspan":64,"rowspan":64,"colwidth":44},[1089],{"type":70,"content":1090},[1091],{"text":1092,"type":68},"12.5% loading on the minimum hourly rate, with the casual loading added",{"type":199,"attrs":1094,"content":1095},{"colspan":64,"rowspan":64,"colwidth":44},[1096],{"type":70,"content":1097},[1098],{"text":1099,"type":68},"137.5% of the minimum hourly rate",{"type":167,"content":1101},[1102,1111,1118],{"type":199,"attrs":1103,"content":1104},{"colspan":64,"rowspan":64,"colwidth":44},[1105],{"type":70,"content":1106},[1107],{"text":1108,"type":68,"marks":1109},"Night shift",[1110],{"type":76},{"type":199,"attrs":1112,"content":1113},{"colspan":64,"rowspan":64,"colwidth":44},[1114],{"type":70,"content":1115},[1116],{"text":1117,"type":68},"15% loading on the minimum hourly rate, with the casual loading added",{"type":199,"attrs":1119,"content":1120},{"colspan":64,"rowspan":64,"colwidth":44},[1121],{"type":70,"content":1122},[1123],{"text":1124,"type":68},"140% of the minimum hourly rate",{"type":167,"content":1126},[1127,1136,1143],{"type":199,"attrs":1128,"content":1129},{"colspan":64,"rowspan":64,"colwidth":44},[1130],{"type":70,"content":1131},[1132],{"text":1133,"type":68,"marks":1134},"Saturday",[1135],{"type":76},{"type":199,"attrs":1137,"content":1138},{"colspan":64,"rowspan":64,"colwidth":44},[1139],{"type":70,"content":1140},[1141],{"text":1142,"type":68},"150% of the casual hourly rate",{"type":199,"attrs":1144,"content":1145},{"colspan":64,"rowspan":64,"colwidth":44},[1146],{"type":70,"content":1147},[1148],{"text":1149,"type":68},"Weekend gaps cost more to fill",{"type":167,"content":1151},[1152,1161,1168],{"type":199,"attrs":1153,"content":1154},{"colspan":64,"rowspan":64,"colwidth":44},[1155],{"type":70,"content":1156},[1157],{"text":1158,"type":68,"marks":1159},"Sunday",[1160],{"type":76},{"type":199,"attrs":1162,"content":1163},{"colspan":64,"rowspan":64,"colwidth":44},[1164],{"type":70,"content":1165},[1166],{"text":1167,"type":68},"175% of the casual hourly rate",{"type":199,"attrs":1169,"content":1170},{"colspan":64,"rowspan":64,"colwidth":44},[1171],{"type":70,"content":1172},[1173],{"text":1149,"type":68},{"type":167,"content":1175},[1176,1185,1192],{"type":199,"attrs":1177,"content":1178},{"colspan":64,"rowspan":64,"colwidth":44},[1179],{"type":70,"content":1180},[1181],{"text":1182,"type":68,"marks":1183},"Public holidays",[1184],{"type":76},{"type":199,"attrs":1186,"content":1187},{"colspan":64,"rowspan":64,"colwidth":44},[1188],{"type":70,"content":1189},[1190],{"text":1191,"type":68},"200% of the casual hourly rate",{"type":199,"attrs":1193,"content":1194},{"colspan":64,"rowspan":64,"colwidth":44},[1195],{"type":70,"content":1196},[1197],{"text":1198,"type":68},"Plan holiday cover early",{"type":167,"content":1200},[1201,1210,1217],{"type":199,"attrs":1202,"content":1203},{"colspan":64,"rowspan":64,"colwidth":44},[1204],{"type":70,"content":1205},[1206],{"text":1207,"type":68,"marks":1208},"10-hour rest break",[1209],{"type":76},{"type":199,"attrs":1211,"content":1212},{"colspan":64,"rowspan":64,"colwidth":44},[1213],{"type":70,"content":1214},[1215],{"text":1216,"type":68},"200% of the casual hourly rate until released, if a nurse resumes work at your direction without the break",{"type":199,"attrs":1218,"content":1219},{"colspan":64,"rowspan":64,"colwidth":44},[1220],{"type":70,"content":1221},[1222],{"text":1223,"type":68},"Late-then-early pick-ups can get expensive",{"type":70,"content":1225},[1226],{"text":1227,"type":68},"Here's a worked example in percentages. A pool RN covering a weeknight night shift gets the 15% night loading plus the 25% casual loading. That's 140% of the minimum hourly rate. For a Saturday day shift, 150% of the casual hourly rate works out to 187.5% of the minimum hourly rate.",{"type":70,"content":1229},[1230,1232,1238],{"text":1231,"type":68},"If your pool includes AINs or personal care workers (PCWs), Award coverage depends on the classification. Under ",{"text":1233,"type":68,"marks":1234},"Fair Work's aged care award changes",[1235],{"type":144,"attrs":1236},{"href":1237,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.fairwork.gov.au/about-us/workplace-laws/award-changes/aged-care-work-value-case-changes-to-awards",{"text":1239,"type":68},", nursing assistants doing aged care work moved off the Nurses Award from 1 January 2025. They're now covered by the Aged Care Award or the Social, Community, Home Care and Disability Services Industry Award (SCHADS Award).",{"type":70,"content":1241},[1242,1244,1250],{"text":1243,"type":68},"The Fair Work Ombudsman says, \"Which award covers these employees depends on their employer’s industry and the nature of the work performed.\" The Fair Work Commission's ",{"text":1245,"type":68,"marks":1246},"FWC aged care award changes",[1247],{"type":144,"attrs":1248},{"href":1249,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.fwc.gov.au/about-us/news-and-media/news/important-changes-modern-awards-covering-aged-care-industry",{"text":1251,"type":68}," notice says the changes \"do not affect enrolled nurses or registered nurses working in aged care under the Nurses Award 2020.\"",{"type":70,"content":1253},[1254,1256,1262,1264,1270],{"text":1255,"type":68},"Check whether each pool role sits under the Nurses Award or the ",{"text":1257,"type":68,"marks":1258},"Aged Care Award (ACA MA000018)",[1259],{"type":144,"attrs":1260},{"href":1261,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://help.deputy.com/hc/en-au/articles/4661743509007-Aged-Care-Award-ACA-MA000018",{"text":1263,"type":68},". The table percentages above don't apply to the Aged Care Award. For a structured check of rates and classifications, see our guide to ",{"text":1265,"type":68,"marks":1266},"running a modern award audit",[1267],{"type":144,"attrs":1268},{"href":1269,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/blog/a-guide-to-modern-award-compliance-audits-for-shift-work",{"text":472,"type":68},{"type":70,"content":1272},[1273,1275,1281],{"text":1274,"type":68},"Pay for a pool shift starts with the hours actually worked. In ",{"text":1276,"type":68,"marks":1277},"Deputy Time and Attendance",[1278],{"type":144,"attrs":1279},{"href":1280,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/features/time-and-attendance",{"text":1282,"type":68},", NUMs approve timesheets against the roster. Approved hours then carry pay rates configured to your Award or agreement settings, for manager review.",{"type":61,"attrs":1284,"content":1286},{"id":1285,"level":120},"compliance-considerations-for-regular-pool-nurses",[1287],{"text":1288,"type":68},"Compliance considerations for regular pool nurses",{"type":70,"content":1290},[1291,1293,1299],{"text":1292,"type":68},"A pool nurse who works the same shifts week after week may become eligible to ask for permanent employment. Under the ",{"text":1294,"type":68,"marks":1295},"Fair Work employee choice pathway",[1296],{"type":144,"attrs":1297},{"href":1298,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.fairwork.gov.au/starting-employment/types-of-employees/casual-employees/becoming-a-permanent-employee",{"text":1300,"type":68},", a casual can ask in writing once they've been \"employed for at least 6 months (12 months if employed by a small business).\"",{"type":70,"content":1302},[1303],{"text":1304,"type":68},"The Fair Work Ombudsman also says, \"The employer must respond in writing to the employee within 21 days of the employee giving the notice.\" Other conditions apply, so read the full guidance before you respond.",{"type":70,"content":1306},[1307,1309,1315],{"text":1308,"type":68},"Keep accurate records of the shifts you offer and the shifts each nurse works. Those records help you see regular patterns and can support your response if a request arrives. For more on Australian workplace rules, visit ",{"text":1310,"type":68,"marks":1311},"Deputy's Australian compliance hub",[1312],{"type":144,"attrs":1313},{"href":1314,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/compliance-hub",{"text":472,"type":68},{"type":70,"content":1317},[1318],{"text":1319,"type":68,"marks":1320},"This section is general information, not legal advice. Deputy is designed to support compliance workflows but does not provide legal advice or guarantee compliance. Customers remain responsible for configuring the platform appropriately and complying with applicable laws and regulations.",[1321],{"type":1322},"italic",{"type":61,"attrs":1324,"content":1326},{"id":1325,"level":120},"turn-your-paper-pool-into-a-ready-pool",[1327],{"text":1328,"type":68},"Turn your paper pool into a ready pool",{"type":70,"content":1330},[1331],{"text":1332,"type":68},"Your casual nurse pool fills shifts when the people on it are ready. Here's what to take back to the ward:",{"type":78,"content":1334},[1335,1345,1355,1365,1375],{"type":81,"content":1336},[1337],{"type":70,"content":1338},[1339,1343],{"text":1340,"type":68,"marks":1341},"Write the fill order down:",[1342],{"type":76},{"text":1344,"type":68}," Core roster, then pool, then overtime, then agency.",{"type":81,"content":1346},[1347],{"type":70,"content":1348},[1349,1353],{"text":1350,"type":68,"marks":1351},"Track readiness:",[1352],{"type":76},{"text":1354,"type":68}," Keep credentials, orientation, competencies, and availability current for every pool nurse.",{"type":81,"content":1356},[1357],{"type":70,"content":1358},[1359,1363],{"text":1360,"type":68,"marks":1361},"Offer to the right people first:",[1362],{"type":76},{"text":1364,"type":68}," Send open shifts only to qualified, available nurses.",{"type":81,"content":1366},[1367],{"type":70,"content":1368},[1369,1373],{"text":1370,"type":68,"marks":1371},"Check before you confirm:",[1372],{"type":76},{"text":1374,"type":68}," Look at rest breaks, weekly hours, and shift cost on every pick-up.",{"type":81,"content":1376},[1377],{"type":70,"content":1378},[1379,1383],{"text":1380,"type":68,"marks":1381},"Know your instrument:",[1382],{"type":76},{"text":1384,"type":68}," Cost pool shifts against the Award or agreement that covers your staff.",{"type":70,"content":1386},[1387,1389,1395],{"text":1388,"type":68},"You own the staffing decisions. The right tools can make the 2 p.m. sick call a shorter conversation. ",{"text":1390,"type":68,"marks":1391},"Try Deputy for free",[1392],{"type":144,"attrs":1393},{"href":1394,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/free-trial",{"text":472,"type":68},{"type":61,"attrs":1397,"content":1400},{"id":1398,"level":1399},"faqs",4,[1401],{"text":1402,"type":68},"FAQs",{"type":70,"content":1404},[1405],{"text":1406,"type":68,"marks":1407},"How many nurses should be in a casual pool?",[1408],{"type":76},{"type":70,"content":1410},[1411],{"text":1412,"type":68},"There's no fixed number, so size your pool from your own gap history. Look at the last three months of unfilled shifts by ward, shift type, and skill. Then work out how many ready nurses you'd need to cover them, allowing for nurses who won't be free on a given night.",{"type":70,"content":1414},[1415],{"text":1416,"type":68,"marks":1417},"Can a casual pool nurse refuse a shift?",[1418],{"type":76},{"type":70,"content":1420},[1421],{"text":1422,"type":68},"Yes, a casual pool nurse can decline an offered shift. Your pool policy may set a minimum availability expectation. Check what your enterprise agreement or Award says before you apply one.",{"type":70,"content":1424},[1425],{"text":1426,"type":68,"marks":1427},"Should pool nurses work across more than one site?",[1428],{"type":76},{"type":70,"content":1430},[1431],{"text":1432,"type":68},"They can, as long as they're credentialed and oriented for each site they work at. Track orientation by site, not just by ward. Also allow for travel time, because a late at one site and an early at another can cut into the 10-hour rest break.",{"type":70,"content":1434},[1435],{"text":1436,"type":68,"marks":1437},"How can Deputy help manage a casual nurse pool?",[1438],{"type":76},{"type":70,"content":1440},[1441,1443,1449],{"text":1442,"type":68},"Deputy helps you keep pool credentials, availability, open shift offers, and approved hours in one place for manager review. Pool nurses can claim shifts they're qualified for, and you can see shift costs before you confirm. Approved timesheets can then flow into ",{"text":1444,"type":68,"marks":1445},"Deputy Payroll",[1446],{"type":144,"attrs":1447},{"href":1448,"uuid":44,"anchor":44,"target":147,"linktype":148},"https://www.deputy.com/au/payroll-software",{"text":1450,"type":68}," to support your payroll process.","blog-post","2026-11-02 00:00",{"_uid":1454,"title":29,"imgSrc":17,"plugin":30,"imageAlt":1455,"minWidth":1456,"imageName":1457,"imageS3Key":1458,"description":35,"mobileWidth":1459,"desktopWidth":1459,"assetSelector":17,"imagePublicUrl":1460,"imageOriginalUrl":1461,"sourceImageWidth":1462,"sourceImageHeight":1463},"63ca2666-bc53-49e2-8f1d-b02c48012196","Casual Nurse Pool",1200,"healthcare-roster-blog-thumb.jpeg","f/64010/1201x635/c70aeed574/healthcare-roster-blog-thumb.jpeg",600,"https://s3.amazonaws.com/a.storyblok.com/f/64010/1201x635/c70aeed574/healthcare-roster-blog-thumb.jpeg","https://a.storyblok.com/f/64010/1201x635/c70aeed574/healthcare-roster-blog-thumb.jpeg",1201,635,[1465],{"name":1466,"created_at":1467,"published_at":1468,"updated_at":1469,"id":1470,"uuid":1471,"content":1472,"slug":1482,"full_slug":1483,"sort_by_date":44,"position":1484,"tag_list":1485,"is_startpage":47,"parent_id":1486,"meta_data":44,"group_id":1487,"first_published_at":1488,"release_id":44,"lang":51,"path":44,"alternates":1489,"default_full_slug":44,"translated_slugs":44,"_stopResolving":53},"Article","2020-05-27T00:12:38.525Z","2022-04-21T00:47:46.561Z","2022-04-21T00:47:46.584Z",12174506,"eebc545a-310f-42c0-a488-2fa93c9e0756",{"_uid":1473,"icon":1474,"link":1478,"name":1479,"subline":1480,"headline":1479,"component":1481},"2748a594-cc6f-4c66-8d86-f4696737e8d7",{"_uid":1475,"title":29,"imgSrc":17,"plugin":30,"imageAlt":17,"minWidth":1476,"imageName":17,"imageS3Key":17,"description":35,"mobileWidth":1477,"desktopWidth":1477,"assetSelector":17,"imagePublicUrl":17,"sourceImageWidth":17,"sourceImageHeight":17},"4b487a44-082b-4acd-97b6-900e66b62b19",36,"18",{"id":17,"url":17,"anchor":17,"linktype":946,"fieldtype":947,"cached_url":17},"Articles","Learn everything you need to know about streamlining business growth, staff support, and more","tags","article","_content_types/tags/types/article",-30,[],12008165,"7f931f16-1cd1-42a9-a9fd-6f5a170cd1e7","2020-07-11T12:44:21.449Z",[],[1491],{"name":1492,"created_at":1493,"published_at":1494,"updated_at":1495,"id":1496,"uuid":1497,"content":1498,"slug":1506,"full_slug":1507,"sort_by_date":44,"position":1508,"tag_list":1509,"is_startpage":47,"parent_id":1510,"meta_data":44,"group_id":1511,"first_published_at":1512,"release_id":44,"lang":51,"path":44,"alternates":1513,"default_full_slug":44,"translated_slugs":44,"_stopResolving":53},"Scheduling","2020-06-17T03:09:02.781Z","2022-04-21T01:09:13.454Z","2022-04-21T01:09:13.482Z",13590489,"48e977db-fa48-410c-a8f1-a78122a846fc",{"_uid":1499,"icon":1500,"link":1502,"name":1492,"subline":1505,"headline":1492,"component":1481},"bb0453e9-f877-407d-a2f0-06539e800a8b",{"_uid":1501,"title":29,"imgSrc":17,"plugin":30,"imageAlt":17,"minWidth":1476,"imageName":17,"imageS3Key":17,"description":35,"mobileWidth":1477,"desktopWidth":1477,"assetSelector":17,"imagePublicUrl":17,"sourceImageWidth":17,"sourceImageHeight":17},"793caad7-057d-4973-9ce1-93750ef089c9",{"id":1503,"url":17,"linktype":946,"fieldtype":947,"cached_url":1504},"4116a0f3-bfad-46ad-99b8-85d6a1d7a268","us/features/scheduling-software","Ensure your team — and your business scheduling success. 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