[{"data":1,"prerenderedAt":877},["ShallowReactive",2],{"$AT5N6C5dAI":3},{"story":4,"region":876},["Reactive",5],{"name":6,"created_at":7,"published_at":8,"updated_at":9,"id":10,"uuid":11,"content":12,"slug":864,"full_slug":865,"sort_by_date":46,"position":866,"tag_list":867,"is_startpage":49,"parent_id":868,"meta_data":46,"group_id":869,"first_published_at":870,"release_id":46,"lang":53,"path":46,"alternates":871,"default_full_slug":46,"translated_slugs":46},"Shift Allowance in Australia: What Your Team Is Owed","2026-07-15T23:35:54.344Z","2026-07-21T06:49:50.324Z","2026-07-21T06:49:50.343Z",198528837018889,"05d718ae-244c-4327-b039-02df6df2f28f",{"seo":13,"_uid":18,"AI_SEO":19,"author":20,"content":56,"headline":6,"component":626,"post_date":627,"thumbnail":628,"types_tag":638,"features_tag":664,"show_resource":55,"industries_tag":728,"related_articles":863},{"title":14,"plugin":15,"seoTitle":6,"seoKeywords":16,"seoTitleInput":6,"seoDescription":17},"SEO Metadata","deputy-seo-metadata","# SEO Keywords\nshift allowance\nshift allowance Australia\nwhat is a shift allowance\nlaundry allowance\nuniform allowance\nmeal allowance\nfirst aid allowance\nhigher duties allowance\nsplit shift allowance\npenalty rates\nModern Award allowances\nshift allowance vs penalty rates\nnight shift penalty rates\nemployee allowances Australia\naward interpretation","Shift allowance is extra pay for working certain hours or conditions under an Australian award. See which allowances your team is owed and how to pay them.","171d1820-e07b-497c-aeb4-449cc254b27d","",{"name":21,"created_at":22,"published_at":23,"updated_at":24,"id":25,"uuid":26,"content":27,"slug":44,"full_slug":45,"sort_by_date":46,"position":47,"tag_list":48,"is_startpage":49,"parent_id":50,"meta_data":46,"group_id":51,"first_published_at":52,"release_id":46,"lang":53,"path":46,"alternates":54,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Deputy Team","2020-05-15T04:58:13.875Z","2021-02-02T22:57:04.000Z","2021-02-02T04:30:43.760Z",11527696,"25fffc56-55d1-4f59-8b1e-617162a8927e",{"_uid":28,"name":21,"image":29,"component":42,"description":43},"a8a7137e-efc4-44fd-89e9-bcd4641aac65",{"_uid":30,"title":31,"plugin":32,"imageAlt":33,"minWidth":34,"imageName":35,"imageS3Key":36,"description":37,"mobileWidth":38,"desktopWidth":38,"assetSelector":19,"imagePublicUrl":39,"imageOriginalUrl":40,"sourceImageWidth":41,"sourceImageHeight":41},"213ad250-d5a8-4304-bb3c-193a76458e83","Deputy Images","deputy-images","Deputy team",188,"avatar-deputy-team.png","f/64010/2000x2000/636a91b857/avatar-deputy-team.png","A images plugin to ensure consistent, reliable image uploads with strict SEO metadata requirements","94","https://s3.amazonaws.com/a.storyblok.com/f/64010/2000x2000/636a91b857/avatar-deputy-team.png","//a.storyblok.com/f/64010/2000x2000/636a91b857/avatar-deputy-team.png",2000,"blog-author","Deputy’s content team works closely with business owners, managers, and their employees to create helpful articles about how to make their worklife easier.","deputy-team","_content_types/authors/deputy-team",null,-50,[],false,11461645,"416bfdf9-510c-4a02-a693-84f4847ef5b2","2020-06-22T07:51:34.947Z","default",[],true,[57,392,417],{"_uid":58,"content":59,"component":391},"4613b45e-873c-4325-b674-3f727826a68a",{"type":60,"content":61},"doc",[62,70,76,116,121,203,207,219,224,238,243,247,252,271,284,289,294,298,303,308,314,320,333,338,343,348,353,358,363,368,373,378],{"type":63,"attrs":64,"content":66},"heading",{"level":65,"textAlign":46},1,[67],{"text":68,"type":69},"Shift Allowance in Australia: What Your Team Is Owed and Why It Matters","text",{"type":63,"attrs":71,"content":73},{"level":72,"textAlign":46},2,[74],{"text":75,"type":69},"Key takeaways",{"type":77,"content":78},"bullet_list",[79,88,95,102,109],{"type":80,"content":81},"list_item",[82],{"type":83,"attrs":84,"content":85},"paragraph",{"textAlign":46},[86],{"text":87,"type":69},"A shift allowance is extra pay for working certain hours or conditions, set out in an employee's Modern Award or agreement.",{"type":80,"content":89},[90],{"type":83,"attrs":91,"content":92},{"textAlign":46},[93],{"text":94,"type":69},"The most commonly missed allowances are small ones like laundry, first aid, meal, and split shift payments.",{"type":80,"content":96},[97],{"type":83,"attrs":98,"content":99},{"textAlign":46},[100],{"text":101,"type":69},"A quietly missed allowance turns up on a payslip as either carelessness or unfairness, and it chips away at trust.",{"type":80,"content":103},[104],{"type":83,"attrs":105,"content":106},{"textAlign":46},[107],{"text":108,"type":69},"Employers are generally expected to identify the right Award, apply the correct allowances, keep records, and show them clearly on payslips.",{"type":80,"content":110},[111],{"type":83,"attrs":112,"content":113},{"textAlign":46},[114],{"text":115,"type":69},"Deputy's Award Interpretation and Time and Attendance tools help surface configured allowances for manager review, so the right pay is easier to get right each cycle.",{"type":63,"attrs":117,"content":118},{"level":72,"textAlign":46},[119],{"text":120,"type":69},"In this article",{"type":77,"content":122},[123,137,148,159,170,181,192],{"type":80,"content":124},[125],{"type":83,"attrs":126,"content":127},{"textAlign":46},[128],{"text":129,"type":69,"marks":130},"What a shift allowance actually is",[131],{"type":132,"attrs":133},"link",{"href":134,"uuid":46,"anchor":46,"target":135,"linktype":136},"#what-a-shift-allowance-actually-is","_self","url",{"type":80,"content":138},[139],{"type":83,"attrs":140,"content":141},{"textAlign":46},[142],{"text":143,"type":69,"marks":144},"Shift allowance vs penalty rates: what's the difference",[145],{"type":132,"attrs":146},{"href":147,"uuid":46,"anchor":46,"target":135,"linktype":136},"#shift-allowance-vs-penalty-rates-whats-the-difference",{"type":80,"content":149},[150],{"type":83,"attrs":151,"content":152},{"textAlign":46},[153],{"text":154,"type":69,"marks":155},"The allowances your team may be owed but isn't claiming",[156],{"type":132,"attrs":157},{"href":158,"uuid":46,"anchor":46,"target":135,"linktype":136},"#the-allowances-your-team-may-be-owed-but-isnt-claiming",{"type":80,"content":160},[161],{"type":83,"attrs":162,"content":163},{"textAlign":46},[164],{"text":165,"type":69,"marks":166},"How a missed allowance quietly erodes trust",[167],{"type":132,"attrs":168},{"href":169,"uuid":46,"anchor":46,"target":135,"linktype":136},"#how-a-missed-allowance-quietly-erodes-trust",{"type":80,"content":171},[172],{"type":83,"attrs":173,"content":174},{"textAlign":46},[175],{"text":176,"type":69,"marks":177},"What employers are expected to do",[178],{"type":132,"attrs":179},{"href":180,"uuid":46,"anchor":46,"target":135,"linktype":136},"#what-employers-are-expected-to-do",{"type":80,"content":182},[183],{"type":83,"attrs":184,"content":185},{"textAlign":46},[186],{"text":187,"type":69,"marks":188},"How to get allowances onto every payslip correctly",[189],{"type":132,"attrs":190},{"href":191,"uuid":46,"anchor":46,"target":135,"linktype":136},"#how-to-get-allowances-onto-every-payslip-correctly",{"type":80,"content":193},[194],{"type":83,"attrs":195,"content":196},{"textAlign":46},[197],{"text":198,"type":69,"marks":199},"Getting shift allowances right",[200],{"type":132,"attrs":201},{"href":202,"uuid":46,"anchor":46,"target":135,"linktype":136},"#getting-shift-allowances-right",{"type":63,"attrs":204,"content":205},{"level":72,"textAlign":46},[206],{"text":129,"type":69},{"type":83,"attrs":208,"content":209},{"textAlign":46},[210,212,217],{"text":211,"type":69},"You've probably seen the term on a payslip and wondered whether your team is getting the full picture. A ",{"text":213,"type":69,"marks":214},"shift allowance",[215],{"type":216},"bold",{"text":218,"type":69}," is additional pay that may apply when employees work certain hours or under particular conditions, depending on the applicable Modern Award or agreement. It sits on top of the base hourly rate, so it's an add-on tied to when or how the work is done.",{"type":83,"attrs":220,"content":221},{"textAlign":46},[222],{"text":223,"type":69},"That's the key difference. Base pay covers the hours worked. An allowance covers a specific condition, such as a late finish, a broken day, or a task that asks more of the worker.",{"type":83,"attrs":225,"content":226},{"textAlign":46},[227,229,236],{"text":228,"type":69},"In Australia, most of these entitlements live inside ",{"text":230,"type":69,"marks":231},"Modern Awards",[232],{"type":132,"attrs":233},{"href":234,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://www.fairwork.gov.au/tools-and-resources/fact-sheets/minimum-workplace-entitlements/modern-awards","_blank",{"text":237,"type":69},". That means what your team is owed depends on their industry, their role, and the award that applies to them. Two workers in different sectors can do similar shifts and still be owed very different allowances.",{"type":83,"attrs":239,"content":240},{"textAlign":46},[241],{"text":242,"type":69},"So the real question isn't just \"what is a shift allowance.\" It's which allowances your people may be owed, and how to get them onto the payslip correctly. That's what the rest of this guide walks through.",{"type":63,"attrs":244,"content":245},{"level":72,"textAlign":46},[246],{"text":143,"type":69},{"type":83,"attrs":248,"content":249},{"textAlign":46},[250],{"text":251,"type":69},"This is where most managers get tripped up, and it's worth a clear answer. Penalty rates and allowances are not the same thing, and a worker can be owed both in the same shift.",{"type":83,"attrs":253,"content":254},{"textAlign":46},[255,261,263,269],{"text":256,"type":69,"marks":257},"Penalty rates",[258],{"type":132,"attrs":259},{"href":260,"uuid":46,"anchor":46,"target":135,"linktype":136},"https://help.deputy.com/hc/en-au/articles/4661165323919-Introduction-to-Deputy-s-pay-rate-library",{"text":262,"type":69}," are a higher hourly rate for working certain times, like weekends, public holidays, or late nights. ",{"text":264,"type":69,"marks":265},"Allowances",[266],{"type":132,"attrs":267},{"href":268,"uuid":46,"anchor":46,"target":135,"linktype":136},"https://help.deputy.com/hc/en-au/articles/12861919158671-Automating-Allowances-with-Pay-Rate-Builder",{"text":270,"type":69}," are separate payments for specific conditions or tasks, such as laundering a uniform or holding a first aid certificate. One changes the rate; the other adds a payment.",{"type":83,"attrs":272,"content":273},{"textAlign":46},[274,276,282],{"text":275,"type":69},"Night work is a useful reference point. Depending on the applicable award, night work may attract higher rates of pay than ordinary hours, as the ",{"text":277,"type":69,"marks":278},"Fair Work Commission",[279],{"type":132,"attrs":280},{"href":281,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://www.fwc.gov.au/loaded-rates-pay",{"text":283,"type":69}," explains, and the same goes for evening, weekend, and public holiday work.",{"type":83,"attrs":285,"content":286},{"textAlign":46},[287],{"text":288,"type":69},"Picture a hospitality worker on a Friday night close. They might earn a night penalty on their hourly rate and a separate laundry allowance for maintaining their own uniform. Miss the allowance and the penalty rate can hide the gap, because the payslip still looks fuller than a standard shift.",{"type":83,"attrs":290,"content":291},{"textAlign":46},[292],{"text":293,"type":69},"So the answer to \"is a shift allowance the same as penalty rates\" is no. They can appear together, they can appear alone, and treating them as one line item is how underpayments start.",{"type":63,"attrs":295,"content":296},{"level":72,"textAlign":46},[297],{"text":154,"type":69},{"type":83,"attrs":299,"content":300},{"textAlign":46},[301],{"text":302,"type":69},"Here's the uncomfortable truth. Many allowances are small, easy to miss, and rarely questioned by staff, which is exactly why they slip. Nobody chases three dollars, yet over a roster and across a year those quiet gaps add up.",{"type":83,"attrs":304,"content":305},{"textAlign":46},[306],{"text":307,"type":69},"Below are four allowances that go missing most often on busy rosters.",{"type":309,"attrs":310},"image",{"id":46,"alt":311,"src":312,"title":19,"source":46,"copyright":46,"meta_data":313},"Two hospitality workers reviewing a weekly staff roster on a tablet during a cafe shift change","//a.storyblok.com/f/64010/0x0/abe0b1dd60/image.png",{},{"type":63,"attrs":315,"content":317},{"level":316,"textAlign":46},3,[318],{"text":319,"type":69},"Laundry and uniform allowances for staff who maintain their own workwear",{"type":83,"attrs":321,"content":322},{"textAlign":46},[323,325,331],{"text":324,"type":69},"If your staff are required to launder or supply special clothing, they may be owed a ",{"text":326,"type":69,"marks":327},"laundry or uniform allowance",[328],{"type":132,"attrs":329},{"href":330,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://www.fairwork.gov.au/pay-and-wages/penalty-rates-allowances-and-other-payments/uniforms-vehicle-and-travel-entitlements",{"text":332,"type":69},". It applies to workers who wash, iron, or maintain their own workwear rather than having the business handle it.",{"type":83,"attrs":334,"content":335},{"textAlign":46},[336],{"text":337,"type":69},"It's commonly missed because it feels minor and it isn't tied to a dramatic event like overtime. The amount is set by the relevant award, so it varies by industry. The point is that \"small\" doesn't mean \"optional.\"",{"type":63,"attrs":339,"content":340},{"level":316,"textAlign":46},[341],{"text":342,"type":69},"Meal allowances when a shift runs long or overtime kicks in",{"type":83,"attrs":344,"content":345},{"textAlign":46},[346],{"text":347,"type":69},"A meal allowance is usually triggered when a worker puts in extended or overtime hours, so they're covered for a meal they didn't plan to buy. The exact rules sit in the applicable award.",{"type":83,"attrs":349,"content":350},{"textAlign":46},[351],{"text":352,"type":69},"It's easy to overlook because it depends on how a single shift actually played out, not the roster you built. When a quiet shift turns into a late one, the meal allowance can be the first thing forgotten in the rush to close out pay. That's a moment worth building a check around.",{"type":63,"attrs":354,"content":355},{"level":316,"textAlign":46},[356],{"text":357,"type":69},"First aid and higher duties allowances for added responsibility",{"type":83,"attrs":359,"content":360},{"textAlign":46},[361],{"text":362,"type":69},"Some allowances reward added responsibility rather than hours. A worker who holds a first aid certificate and is nominated as the workplace first aid officer may be owed a first aid allowance.",{"type":83,"attrs":364,"content":365},{"textAlign":46},[366],{"text":367,"type":69},"The same goes for higher duties. When someone steps up to cover a more senior role, even for part of a shift, they may be entitled to a higher duties allowance. These get missed because the person keeps their usual job title on the roster, so the extra responsibility never reaches the payslip.",{"type":63,"attrs":369,"content":370},{"level":316,"textAlign":46},[371],{"text":372,"type":69},"Split shift allowances when the workday is broken into parts",{"type":83,"attrs":374,"content":375},{"textAlign":46},[376],{"text":377,"type":69},"A split shift is when a worker's day is broken into separate work periods with an unpaid gap between them, like a lunch rush and a dinner rush. That broken day can carry its own allowance.",{"type":83,"attrs":379,"content":380},{"textAlign":46},[381,383,389],{"text":382,"type":69},"Under the ",{"text":384,"type":69,"marks":385},"Restaurant Award",[386],{"type":132,"attrs":387},{"href":388,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://help.deputy.com/hc/en-au/articles/4661990782479-Restaurant-Industry-Award-RIA-MA000119",{"text":390,"type":69},", a split shift allowance applies to full-time and part-time employees for each work period of two hours or more, subject to the conditions of that Award. It's a clear example of an entitlement tied to the shape of the day, not just the hours in it. If your rosters lean on split shifts, this one deserves a standing check each pay run.","cms-blog-richtext",{"_uid":393,"ctas":394,"theme":408,"component":409,"hide_capterra":55,"spacer_bottom":410,"call_to_action":411,"call_to_action_style":53},"5ec72c6e-d092-4f6a-8b0a-91e9963a9434",[395,403],{"_uid":396,"link":397,"text":400,"type":401,"component":402,"analyticsId":19},"40100e45-1904-4a8b-ad1e-0b88a60fc3da",{"id":19,"url":19,"linktype":398,"fieldtype":399,"cached_url":19},"story","multilink","Start for free","signup","buttonContentType",{"_uid":404,"link":405,"text":406,"type":407,"component":402,"analyticsId":19},"684eec82-3c77-4192-b4ae-bb2cc30cc8eb",{"id":19,"url":19,"linktype":398,"fieldtype":399,"cached_url":19},"See how it works","consultation","azure","cms-cta-dark","40",{"type":60,"content":412},[413],{"type":83,"content":414},[415],{"text":416,"type":69},"Discover how Deputy can make managing your team effortless",{"_uid":418,"content":419,"component":391},"aa3a4fc5-9ccf-4fd2-8b0f-44faedef7772",{"type":60,"content":420},[421,425,430,435,440,453,458,462,475,488,493,498,502,507,512,514,525,544,563,574,585,590,598,602,607,612],{"type":63,"attrs":422,"content":423},{"level":72,"textAlign":46},[424],{"text":165,"type":69},{"type":83,"attrs":426,"content":427},{"textAlign":46},[428],{"text":429,"type":69},"Think about what a payslip really is. It's where an employee finds out, in hard numbers, whether the business values the work they did. Employees may perceive a missed allowance as either carelessness or unfairness.",{"type":83,"attrs":431,"content":432},{"textAlign":46},[433],{"text":434,"type":69},"Neither is what you intended, but intent isn't what lands. Small missed allowances compound across a team and across pay cycles into real money and real resentment. One person notices, mentions it to a workmate, and suddenly a few dollars becomes a story about how the place treats its people.",{"type":83,"attrs":436,"content":437},{"textAlign":46},[438],{"text":439,"type":69},"Trust is hard to win back once staff start double-checking every payslip. The energy they used to spend on the shift now goes into auditing your maths, and that shift in mood is tough to reverse.",{"type":83,"attrs":441,"content":442},{"textAlign":46},[443,445,451],{"text":444,"type":69},"There's a retention angle here too. Financial strain is already weighing on many shift workers, so pay accuracy is one of the few levers a manager fully controls. Getting allowances right is a practical way to show people they're seen, and that kind of ",{"text":446,"type":69,"marks":447},"trust can contribute to stronger employee retention",[448],{"type":132,"attrs":449},{"href":450,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://www.deputy.com/au/blog/5-things-that-make-or-break-hospitality-staff-retention",{"text":452,"type":69},".",{"type":83,"attrs":454,"content":455},{"textAlign":46},[456],{"text":457,"type":69},"As Mari Bornelli, General Manager at Funk Drinks Co., says, \"Deputy has simplified the complex. Whilst keeping accuracy.\" That pairing matters, because accuracy helps build trust when the rules are genuinely complicated.",{"type":63,"attrs":459,"content":460},{"level":72,"textAlign":46},[461],{"text":176,"type":69},{"type":83,"attrs":463,"content":464},{"textAlign":46},[465,467,473],{"text":466,"type":69},"Let's keep this factual. In general, employers are expected to ",{"text":468,"type":69,"marks":469},"identify the correct Award",[470],{"type":132,"attrs":471},{"href":472,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://www.deputy.com/au/blog/modern-awards-list-a-quick-reference-for-shift-work",{"text":474,"type":69}," for each role, apply the right allowances, keep accurate records, and show those payments clearly on payslips.",{"type":83,"attrs":476,"content":477},{"textAlign":46},[478,480,486],{"text":479,"type":69},"The specifics can vary and may change over time, so treat the award and Fair Work as your source of truth. Fair Work also sets out what you need to ",{"text":481,"type":69,"marks":482},"keep accurate records",[483],{"type":132,"attrs":484},{"href":485,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://www.fairwork.gov.au/pay-and-wages/paying-wages/record-keeping",{"text":487,"type":69}," of, including allowances, and a role that crosses multiple award classifications may require a closer read.",{"type":83,"attrs":489,"content":490},{"textAlign":46},[491],{"text":492,"type":69},"It helps to separate two things. Understanding the rules comes first, and operationalising them across every roster and pay run comes next. The first is a knowledge problem; the second is a systems problem.",{"type":83,"attrs":494,"content":495},{"textAlign":46},[496],{"text":497,"type":69},"One note on tooling before we get practical. Deputy supports compliance workflows, but it does not provide legal advice or guarantee compliance, and employers remain responsible for their own configuration and for meeting applicable laws.",{"type":63,"attrs":499,"content":500},{"level":72,"textAlign":46},[501],{"text":187,"type":69},{"type":83,"attrs":503,"content":504},{"textAlign":46},[505],{"text":506,"type":69},"Knowing the rules is one thing. Getting them onto every payslip, every cycle, without relying on memory is where the work actually lives. Here's a repeatable way to approach it.",{"type":309,"attrs":508},{"id":46,"alt":509,"src":510,"title":19,"source":46,"copyright":46,"meta_data":511},"A manager and an employee reviewing payroll and payslip details on a laptop in a retail back office","//a.storyblok.com/f/64010/0x0/243274c445/image.png",{},{"type":83,"attrs":513},{"textAlign":46},{"type":83,"attrs":515,"content":516},{"textAlign":46},[517,519,523],{"text":518,"type":69},"First, ",{"text":520,"type":69,"marks":521},"map each role",[522],{"type":216},{"text":524,"type":69}," to its award. Write down which award covers each position and which allowances can apply to it. This gives you a reference you can check against, rather than rebuilding the logic in your head at pay time.",{"type":83,"attrs":526,"content":527},{"textAlign":46},[528,530,534,536,542],{"text":529,"type":69},"Next, ",{"text":531,"type":69,"marks":532},"configure the rules once",[533],{"type":216},{"text":535,"type":69}," so they flow from the roster. Instead of adding allowances by hand each run, set them up so they follow the actual hours and conditions worked. Deputy's ",{"text":537,"type":69,"marks":538},"Award Interpretation feature",[539],{"type":132,"attrs":540},{"href":541,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://www.deputy.com/au/award-interpretation",{"text":543,"type":69}," is designed to apply configured award rules and calculate applicable entitlements based on your configuration, subject to manager review. That way a laundry or split shift entitlement is attached to the shift as it happens, not remembered later.",{"type":83,"attrs":545,"content":546},{"textAlign":46},[547,549,553,555,561],{"text":548,"type":69},"Then ",{"text":550,"type":69,"marks":551},"let the data",[552],{"type":216},{"text":554,"type":69}," do the first pass. ",{"text":556,"type":69,"marks":557},"Deputy's Time and Attendance tools ",[558],{"type":132,"attrs":559},{"href":560,"uuid":46,"anchor":46,"target":135,"linktype":136},"https://www.deputy.com/au/features/time-and-attendance",{"text":562,"type":69},"support wage calculations using your configured award settings and surface potential issues for manager review. The manager stays in control and approves what's paid, so the software informs the decision rather than making it.",{"type":83,"attrs":564,"content":565},{"textAlign":46},[566,568,572],{"text":567,"type":69},"Always ",{"text":569,"type":69,"marks":570},"review flagged allowances",[571],{"type":216},{"text":573,"type":69}," before you finalise pay. Treat the system's output as a draft for your review, not a final answer. Check the surfaced allowances, confirm they match the shifts worked, and adjust anything that looks off.",{"type":83,"attrs":575,"content":576},{"textAlign":46},[577,579,583],{"text":578,"type":69},"Finally, ",{"text":580,"type":69,"marks":581},"keep clear records",[582],{"type":216},{"text":584,"type":69}," and payslip detail. When staff can see what they were paid and why, questions get answered before they turn into doubts. Approved timesheet data can then sync to payroll in a single step, which cuts the manual re-keying where small allowances tend to fall through.",{"type":83,"attrs":586,"content":587},{"textAlign":46},[588],{"text":589,"type":69},"Done this way, allowances stop being a memory test. The rules you already understand become part of the workflow your team runs every week.",{"type":83,"attrs":591,"content":592},{"textAlign":46},[593],{"text":594,"type":69,"marks":595},"Disclaimer: This article provides general information only and is not legal advice. Workplace obligations vary depending on your circumstances. Deputy is designed to support payroll, award interpretation, and workforce management workflows but does not provide legal advice or guarantee compliance. Employers remain responsible for complying with applicable workplace laws and configuring the platform to meet their requirements.",[596],{"type":597},"italic",{"type":63,"attrs":599,"content":600},{"level":72,"textAlign":46},[601],{"text":198,"type":69},{"type":83,"attrs":603,"content":604},{"textAlign":46},[605],{"text":606,"type":69},"Shift allowances aren't a payroll footnote. They can be an important signal of whether employees feel they have been paid fairly for the conditions they work under, and they shape how people feel about turning up.",{"type":83,"attrs":608,"content":609},{"textAlign":46},[610],{"text":611,"type":69},"You own the setup and the decision. The award tells you what applies, your process helps ensure it's applied consistently, and the right tools make that process repeatable instead of heroic. Map roles to awards, configure the rules once, review before you finalise, and keep records staff can actually see.",{"type":83,"attrs":613,"content":614},{"textAlign":46},[615,617,623,624],{"text":616,"type":69},"Want to make accurate allowances easier to manage across every roster and pay run? ",{"text":618,"type":69,"marks":619},"Try Deputy for free",[620],{"type":132,"attrs":621},{"href":622,"uuid":46,"anchor":46,"target":235,"linktype":136},"https://www.deputy.com/au/free-trial",{"text":452,"type":69},{"type":625},"hard_break","blog-post","2026-07-15 23:33",{"_uid":629,"title":31,"imgSrc":19,"plugin":32,"imageAlt":630,"minWidth":631,"imageName":632,"imageS3Key":633,"description":37,"mobileWidth":634,"desktopWidth":634,"assetSelector":19,"imagePublicUrl":635,"imageOriginalUrl":636,"sourceImageWidth":631,"sourceImageHeight":637},"6043ae10-f7a3-4988-b8d1-154e3ade9cff","An Australian restaurant team reviewing their weekly roster and shifts on a tablet before service",1200,"image.png","f/64010/1200x630/140b68a355/image.png",600,"https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/140b68a355/image.png","//a.storyblok.com/f/64010/1200x630/140b68a355/image.png",630,[639],{"name":640,"created_at":641,"published_at":642,"updated_at":643,"id":644,"uuid":645,"content":646,"slug":656,"full_slug":657,"sort_by_date":46,"position":658,"tag_list":659,"is_startpage":49,"parent_id":660,"meta_data":46,"group_id":661,"first_published_at":662,"release_id":46,"lang":53,"path":46,"alternates":663,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Article","2020-05-27T00:12:38.525Z","2022-04-21T00:47:46.561Z","2022-04-21T00:47:46.584Z",12174506,"eebc545a-310f-42c0-a488-2fa93c9e0756",{"_uid":647,"icon":648,"link":652,"name":653,"subline":654,"headline":653,"component":655},"2748a594-cc6f-4c66-8d86-f4696737e8d7",{"_uid":649,"title":31,"imgSrc":19,"plugin":32,"imageAlt":19,"minWidth":650,"imageName":19,"imageS3Key":19,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":19,"sourceImageWidth":19,"sourceImageHeight":19},"4b487a44-082b-4acd-97b6-900e66b62b19",36,"18",{"id":19,"url":19,"anchor":19,"linktype":398,"fieldtype":399,"cached_url":19},"Articles","Learn everything you need to know about streamlining business growth, staff support, and more","tags","article","_content_types/tags/types/article",-30,[],12008165,"7f931f16-1cd1-42a9-a9fd-6f5a170cd1e7","2020-07-11T12:44:21.449Z",[],[665,688,708],{"name":666,"created_at":667,"published_at":668,"updated_at":669,"id":670,"uuid":671,"content":672,"slug":680,"full_slug":681,"sort_by_date":46,"position":682,"tag_list":683,"is_startpage":49,"parent_id":684,"meta_data":46,"group_id":685,"first_published_at":686,"release_id":46,"lang":53,"path":46,"alternates":687,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Compliance","2020-05-25T23:59:44.353Z","2022-04-21T01:17:26.388Z","2022-04-21T01:17:26.424Z",12078743,"cbb00771-27bf-400c-8c66-7e4e72b52330",{"_uid":673,"icon":674,"link":676,"name":666,"subline":679,"headline":666,"component":655},"822d5a25-1aca-41a2-8810-d1ab8d213d26",{"_uid":675,"title":31,"imgSrc":19,"plugin":32,"imageAlt":19,"minWidth":650,"imageName":19,"imageS3Key":19,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":19,"sourceImageWidth":19,"sourceImageHeight":19},"4a41352a-7896-4305-af20-6d6e57787559",{"id":677,"url":19,"linktype":398,"fieldtype":399,"cached_url":678},"7305215e-eba5-47b3-9e86-45c173a45815","us/compliance","Make sure you and your staff are compliant with local and federal legislature, mandates, protocols, and more","compliance","_content_types/tags/features/compliance",270,[],12008161,"5f6b15ab-e8f8-44dd-b37a-2768ebd84eb8","2020-06-17T02:52:58.660Z",[],{"name":689,"created_at":690,"published_at":691,"updated_at":692,"id":693,"uuid":694,"content":695,"slug":701,"full_slug":702,"sort_by_date":46,"position":703,"tag_list":704,"is_startpage":49,"parent_id":684,"meta_data":46,"group_id":705,"first_published_at":706,"release_id":46,"lang":53,"path":46,"alternates":707,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Time and attendance","2022-04-11T01:56:55.228Z","2022-04-21T01:15:18.251Z","2022-04-21T01:15:18.273Z",123293008,"1776453c-e38f-4e7c-845e-e5724c4ac936",{"_uid":696,"icon":697,"link":699,"name":689,"subline":700,"headline":689,"component":655},"2c93c34f-89ff-44c2-a9c6-69872c376df1",{"_uid":698,"title":31,"imgSrc":19,"plugin":32,"imageAlt":19,"minWidth":650,"imageName":19,"imageS3Key":19,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":19,"sourceImageWidth":19,"sourceImageHeight":19},"0dc964ca-3d43-4a52-8e36-52ea9480c56b",{"id":19,"url":19,"linktype":398,"fieldtype":399,"cached_url":19},"Discover better ways to keep track of employee time and attendance","time-and-attendance","_content_types/tags/features/time-and-attendance",10,[],"ac511212-ad0b-4fa1-92cb-86f222c9becc","2022-04-11T01:56:59.103Z",[],{"name":709,"created_at":710,"published_at":711,"updated_at":712,"id":713,"uuid":714,"content":715,"slug":721,"full_slug":722,"sort_by_date":46,"position":723,"tag_list":724,"is_startpage":49,"parent_id":684,"meta_data":46,"group_id":725,"first_published_at":726,"release_id":46,"lang":53,"path":46,"alternates":727,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Payroll","2020-05-25T23:58:43.455Z","2022-04-21T01:13:38.649Z","2022-04-21T01:13:38.675Z",12078738,"3cbab7d8-c02d-4f0a-ad9a-85afc9cb4bd6",{"_uid":716,"icon":717,"link":719,"name":709,"subline":720,"headline":709,"component":655},"43cf9cef-7add-4b16-9099-f0454619f098",{"_uid":718,"title":31,"imgSrc":19,"plugin":32,"imageAlt":19,"minWidth":650,"imageName":19,"imageS3Key":19,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":19,"sourceImageWidth":19,"sourceImageHeight":19},"9cc6763e-05d5-4885-8092-eeca747dae5c",{"id":19,"url":19,"linktype":136,"fieldtype":399,"cached_url":19},"Read more about how you can optimize payroll processes, find the right tools, and provide accurate pay to your team","payroll","_content_types/tags/features/payroll",300,[],"f73d6405-f7b3-4b1d-934c-72ef109f6348","2020-07-11T12:16:48.476Z",[],[729,752,779,794,809,836],{"name":730,"created_at":731,"published_at":732,"updated_at":733,"id":734,"uuid":735,"content":736,"slug":744,"full_slug":745,"sort_by_date":46,"position":746,"tag_list":747,"is_startpage":49,"parent_id":748,"meta_data":46,"group_id":749,"first_published_at":750,"release_id":46,"lang":53,"path":46,"alternates":751,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Small business","2022-04-08T07:24:16.641Z","2022-04-21T00:49:49.934Z","2022-04-21T00:49:49.960Z",122691097,"f42f6365-50cd-4ce3-a360-497d791bb0cf",{"_uid":737,"icon":738,"link":740,"name":730,"subline":743,"headline":730,"component":655},"7a27d29a-f63e-409d-86b1-f1a6c97f1aba",{"_uid":739,"title":31,"imgSrc":19,"plugin":32,"imageAlt":19,"minWidth":650,"imageName":19,"imageS3Key":19,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":19,"sourceImageWidth":19,"sourceImageHeight":19},"36cefdbf-e936-4e25-ac56-6e61f9b6765f",{"id":741,"url":19,"linktype":398,"fieldtype":399,"cached_url":742},"09a55c59-a404-432c-a97d-b181114d51fc","us/small-and-medium-business","Stay up to date with everything you need to know to upkeep and fast track the growth of your small business","small-business","_content_types/industries/small-business",-180,[],12008164,"2aee62f7-b27a-4910-bdd3-356b763b3784","2022-04-08T07:24:20.654Z",[],{"name":753,"created_at":754,"published_at":755,"updated_at":756,"id":757,"uuid":758,"content":759,"slug":772,"full_slug":773,"sort_by_date":46,"position":774,"tag_list":775,"is_startpage":49,"parent_id":748,"meta_data":46,"group_id":776,"first_published_at":777,"release_id":46,"lang":53,"path":46,"alternates":778,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Hospitality","2020-05-26T00:44:41.590Z","2022-04-21T00:49:32.120Z","2022-04-21T00:49:32.144Z",12079646,"a4175408-f03c-46a7-ac90-9bcb60b0329e",{"_uid":760,"icon":761,"link":768,"name":753,"subline":771,"headline":753,"component":655},"a20b2845-d667-468f-b713-48c49d1e72a4",{"_uid":762,"title":31,"imgSrc":19,"plugin":32,"imageAlt":763,"minWidth":650,"imageName":764,"imageS3Key":765,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":766,"imageOriginalUrl":767,"sourceImageWidth":19,"sourceImageHeight":19},"32c2237e-bc4a-43c8-8bcb-daff1cd3b08a","hospitality industry","icon-hospo-transparent.svg","f/64010/x/2433107f2a/icon-hospo-transparent.svg","https://s3.amazonaws.com/a.storyblok.com/f/64010/x/2433107f2a/icon-hospo-transparent.svg","https://a.storyblok.com/f/64010/x/2433107f2a/icon-hospo-transparent.svg",{"id":769,"url":19,"linktype":398,"fieldtype":399,"cached_url":770},"4e6ff111-7794-44ca-b5d7-b9bd8ddab117","us/industry/hospitality","From restaurants, cafes, bars, and more, discover new ways to streamline your business’s growth","hospitality","_content_types/industries/hospitality",-70,[],"39eaeb5f-7622-4282-8886-cff5c2932059","2020-06-17T04:55:57.970Z",[],{"name":780,"created_at":781,"published_at":782,"updated_at":783,"id":784,"uuid":785,"content":786,"slug":789,"full_slug":790,"sort_by_date":46,"position":774,"tag_list":791,"is_startpage":49,"parent_id":748,"meta_data":46,"group_id":792,"first_published_at":777,"release_id":46,"lang":53,"path":46,"alternates":793,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Restaurants","2023-03-29T23:33:39.782Z","2023-03-29T23:34:33.483Z","2023-03-29T23:34:33.500Z",284105112,"536a6d18-5060-402a-a713-cced6498322c",{"_uid":760,"icon":787,"link":788,"name":780,"subline":19,"headline":753,"component":655},{"_uid":762,"title":31,"imgSrc":19,"plugin":32,"imageAlt":763,"minWidth":650,"imageName":764,"imageS3Key":765,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":766,"imageOriginalUrl":767,"sourceImageWidth":19,"sourceImageHeight":19},{"id":769,"url":19,"linktype":398,"fieldtype":399,"cached_url":770},"restaurants","_content_types/industries/restaurants",[],"26ca326d-4805-4cd6-917b-50a3399c91b7",[],{"name":795,"created_at":796,"published_at":797,"updated_at":798,"id":799,"uuid":800,"content":801,"slug":804,"full_slug":805,"sort_by_date":46,"position":774,"tag_list":806,"is_startpage":49,"parent_id":748,"meta_data":46,"group_id":807,"first_published_at":777,"release_id":46,"lang":53,"path":46,"alternates":808,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Cafe","2023-03-29T05:53:17.692Z","2024-01-09T03:56:50.105Z","2024-01-09T03:56:50.128Z",283471258,"bf8b1b34-2392-4134-84a3-221c72a7a873",{"_uid":760,"icon":802,"link":803,"name":795,"subline":19,"headline":19,"component":655},{"_uid":762,"title":31,"imgSrc":19,"plugin":32,"imageAlt":19,"minWidth":650,"imageName":764,"imageS3Key":765,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":766,"imageOriginalUrl":767,"sourceImageWidth":19,"sourceImageHeight":19},{"id":19,"url":19,"linktype":398,"fieldtype":399,"cached_url":19},"cafe","_content_types/industries/cafe",[],"325096e0-b39c-48c9-9eeb-b17d25bda21b",[],{"name":810,"created_at":811,"published_at":812,"updated_at":813,"id":814,"uuid":815,"content":816,"slug":829,"full_slug":830,"sort_by_date":46,"position":831,"tag_list":832,"is_startpage":49,"parent_id":748,"meta_data":46,"group_id":833,"first_published_at":834,"release_id":46,"lang":53,"path":46,"alternates":835,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Retail","2020-05-26T00:43:34.895Z","2022-04-21T00:49:15.163Z","2022-04-21T00:49:15.187Z",12079641,"3151d1b8-4110-4a93-a46f-e4e3101be662",{"_uid":817,"icon":818,"link":825,"name":810,"subline":828,"headline":810,"component":655},"162762f3-21e3-4f10-9706-a9f85f690547",{"_uid":819,"title":31,"imgSrc":19,"plugin":32,"imageAlt":820,"minWidth":650,"imageName":821,"imageS3Key":822,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":823,"imageOriginalUrl":824,"sourceImageWidth":19,"sourceImageHeight":19},"bec3de1c-7734-4edd-82f7-af7a92153807","retail industry","icon-retail-transparent.svg","f/64010/x/301e8d003e/icon-retail-transparent.svg","https://s3.amazonaws.com/a.storyblok.com/f/64010/x/301e8d003e/icon-retail-transparent.svg","https://a.storyblok.com/f/x/301e8d003e/icon-retail-transparent.svg",{"id":826,"url":19,"linktype":398,"fieldtype":399,"cached_url":827},"2ea74ced-79f3-4086-a6e8-4fee4a08e7f2","us/industry/retail","Get helpful tips, learn top trends, and insightful tips that can help your retail business thrive","retail","_content_types/industries/retail",-20,[],"f1b7548f-ae0d-48a5-9854-17272fd2f794","2020-06-17T04:57:09.192Z",[],{"name":837,"created_at":838,"published_at":839,"updated_at":840,"id":841,"uuid":842,"content":843,"slug":856,"full_slug":857,"sort_by_date":46,"position":858,"tag_list":859,"is_startpage":49,"parent_id":748,"meta_data":46,"group_id":860,"first_published_at":861,"release_id":46,"lang":53,"path":46,"alternates":862,"default_full_slug":46,"translated_slugs":46,"_stopResolving":55},"Healthcare","2020-05-26T00:44:53.202Z","2022-04-21T00:49:01.642Z","2022-04-21T00:49:01.666Z",12079647,"eaab8dcf-b8a9-4336-9980-088f92f041be",{"_uid":844,"icon":845,"link":852,"name":837,"subline":855,"headline":837,"component":655},"e9dd980d-caf5-40ff-bd1c-1e7453f9dcbf",{"_uid":846,"title":31,"imgSrc":19,"plugin":32,"imageAlt":847,"minWidth":650,"imageName":848,"imageS3Key":849,"description":37,"mobileWidth":651,"desktopWidth":651,"assetSelector":19,"imagePublicUrl":850,"imageOriginalUrl":851,"sourceImageWidth":19,"sourceImageHeight":19},"d5f5f0ac-d4c0-427f-85ef-bfdc8127e095","healthcare industry","icon-healthcare-transparent.svg","f/64010/x/3ec47fef69/icon-healthcare-transparent.svg","https://s3.amazonaws.com/a.storyblok.com/f/64010/x/3ec47fef69/icon-healthcare-transparent.svg","https://a.storyblok.com/f/x/3ec47fef69/icon-healthcare-transparent.svg",{"id":853,"url":19,"anchor":19,"linktype":398,"fieldtype":399,"cached_url":854},"0b81c422-bb13-4a74-a09b-c1b1544fa103","us/industry/healthcare/","Unlock key insights and effective strategies to win over new business — and support staff for your clinic","healthcare","_content_types/industries/healthcare",-80,[],"25a3ee98-2b9e-4538-9647-5fced4701392","2020-06-17T04:55:43.708Z",[],[],"shift-allowance-in-australia-what-your-team-is-owed","au/blog/shift-allowance-in-australia-what-your-team-is-owed",-70450,[],11114066,"84ac8b37-6169-48ad-9105-77215ed8dbf0","2026-07-15T23:38:54.736Z",[872],{"id":873,"name":6,"slug":864,"published":49,"full_slug":874,"is_folder":49,"parent_id":875},198528383067400,"us/blog/shift-allowance-in-australia-what-your-team-is-owed",11229372,"au",1784703825936]