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On any given morning, Matt might be in the warehouse packing bars and glassware for a corporate function, then pivot to draft a marketing campaign, and develop new strategies to source new clients online. ",[120],{"type":102,"attrs":121},{"color":104},{"type":90,"attrs":123,"content":124},{"textAlign":63},[125],{"text":126,"type":99,"marks":127},"Drinkability is the drinks expert for the B2B market, stepping in when a client has already secured catering but needs a professional beverage or a signature cocktail to complete the event. With a roster of up to 30 casual staff, Matt’s challenge was managing the logistical surge of a seasonal business without getting buried in the manual administration that comes with a growing team.",[128],{"type":102,"attrs":129},{"color":104},[],{"imageAlt":14,"minWidth":83,"imageName":14,"imageS3Key":14,"mobileWidth":84,"desktopWidth":85,"imagePublicUrl":14,"imageOriginalUrl":14,"sourceImageWidth":77,"sourceImageHeight":77},{"type":87,"content":133},[134],{"type":90},{"imageAlt":14,"minWidth":83,"imageName":14,"imageS3Key":14,"mobileWidth":84,"desktopWidth":85,"imagePublicUrl":14,"imageOriginalUrl":14,"sourceImageWidth":77,"sourceImageHeight":77},{"type":87,"content":137},[138],{"type":90},[140,144,147],{"_uid":141,"text":142,"component":143},"7893e321-516e-4b67-ab15-32b80e79d4ea","Reduced employee onboarding time from 4 hours to just 20 minutes.","text-line",{"_uid":145,"text":146,"component":143},"bba77b4a-7de9-4d1a-8213-e6a774b912dd","Replaced manual follow-ups with a self-service model that ensures shifts are filled automatically.",{"_uid":148,"text":149,"component":143},"9434282a-2a0e-46d6-aaf0-8bc54499a588","Eliminated the administrative mental load, allowing the Managing Director to focus on sales and business strategy.","yes",{"type":87,"content":152},[153,189,197,205,213],{"type":90,"attrs":154,"content":155},{"textAlign":63},[156,161,170,175,184],{"text":157,"type":99,"marks":158},"The breakthrough came when Matt integrated ",[159],{"type":102,"attrs":160},{"color":104},{"text":162,"type":99,"marks":163},"Deputy Scheduling",[164,167,169],{"type":108,"attrs":165},{"href":166,"uuid":63,"anchor":63,"target":63,"linktype":111},"https://www.deputy.com/au/features/scheduling-software",{"type":102,"attrs":168},{"color":114},{"type":116},{"text":171,"type":99,"marks":172}," and ",[173],{"type":102,"attrs":174},{"color":104},{"text":176,"type":99,"marks":177},"Deputy HR",[178,181,183],{"type":108,"attrs":179},{"href":180,"uuid":63,"anchor":63,"target":63,"linktype":111},"https://www.deputy.com/au/hr-software",{"type":102,"attrs":182},{"color":114},{"type":116},{"text":185,"type":99,"marks":186}," (integrated with Xero), creating a unified technology stack that automated his staffing process from initial application to final timesheet. The transformation was immediate; instead of a four-hour chase for documents, Matt now simply shares a careers link to begin the digital onboarding process. ",[187],{"type":102,"attrs":188},{"color":104},{"type":90,"attrs":190,"content":191},{"textAlign":63},[192],{"text":193,"type":99,"marks":194},"“Deputy HR is fantastic because it’s a massive headache to ask for paper tax forms and then eventually getting around to entering those details manually into the system and asking for copies of visas,” Matt explains. By moving the need to manually enter data into the system, he has reclaimed his week. “Being able to onboard them with a click of a button saves hours. Overall, to onboard somebody takes me a maximum of 20 minutes.”",[195],{"type":102,"attrs":196},{"color":104},{"type":90,"attrs":198,"content":199},{"textAlign":63},[200],{"text":201,"type":99,"marks":202},"The automated workflow completely changed how Drinkability handles the fluctuations of the catering season. Rather than chasing staff via text, Matt posts the shifts and lets the team claim them instantly. “It solved the immediate challenges that I had in terms of rostering people. Once I posted the shifts up, then I knew that they would essentially be filled automatically,” Matt says. ",[203],{"type":102,"attrs":204},{"color":104},{"type":90,"attrs":206,"content":207},{"textAlign":63},[208],{"text":209,"type":99,"marks":210},"The system also handles complex compliance, such as VEVO checks for international staff on student or holiday visas, which minimizes risk and liability for the business. “Recently, Deputy introduced the VEVO check to monitor visas for people. That’s been really good because in the past, it was either something my bookkeeper might look into or it just wouldn’t get done. It’s about just trusting the document you’ve been provided with is true.”",[211],{"type":102,"attrs":212},{"color":104},{"type":90,"attrs":214,"content":215},{"textAlign":63},[216],{"text":217,"type":99,"marks":218},"With the administrative heavy lifting now automated, from visa checks to event worksheets, Matt has been able to step back and focus on high-level growth. “It’s allowing me to spend time strategizing and working on the top of the funnel items, working on the business, not in the business,” Matt reflects. With the mental load of administration lifted from scheduling to HR, scaling up for a busy season is no longer a point of stress, but a seamless part of the operation. ",[219],{"type":102,"attrs":220},{"color":104},{"type":87,"content":222},[223,228,233],{"type":90,"attrs":224,"content":225},{"textAlign":63},[226],{"text":227,"type":99},"Before Deputy, Matt’s primary bottleneck was the friction of manual staffing. Recruiting was a fragmented process of job boards and word of mouth that often led to dead ends. Matt found himself in a constant loop of reaching out to candidates and chasing paperwork that would take weeks to arrive. This manual document entry was a significant drain on his energy, turning a simple hire into a multi-hour administrative burden.",{"type":90,"attrs":229,"content":230},{"textAlign":63},[231],{"text":232,"type":99},"The scheduling process was equally grueling. Matt was stuck in a cycle of manual messaging and group texts, sending schedule screenshots to his team only to receive non-committal answers or no response at all. “If I were to send it in a group text, people quite often don't respond, so then I have to follow up individually again with the same message,” Matt explains. ",{"type":90,"attrs":234,"content":235},{"textAlign":63},[236],{"text":237,"type":99},"To fill a single six-person shift, he was spending a significant part of the week just following up to confirm availability. “It was quite a mental load. Just to fill a shift might have taken me 30-minutes to an hour each day chasing answers.”",{"type":87,"content":239},[240],{"type":90,"attrs":241,"content":242},{"textAlign":63},[243],{"text":244,"type":99,"marks":245},"Raising the bar: how Drinkability scaled its operations with an integrated tech stack ",[246],{"type":102,"attrs":247},{"color":104},"drinkability","au/customers/drinkability",-2790,[],24975597,"c08d87dc-9e25-46c4-8503-cd2cf7f75928",[],1778821537328]