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","a9737558-ad1a-40a8-b522-916ef39c7a53","9f515bca-233e-48f3-8c87-406bb431d204",[2687],{"_uid":2688,"content":2689,"component":2871},"7dd5687b-4f37-414a-b47d-25fc779895db",{"type":31,"content":2690},[2691,2695,2699,2703,2707,2714,2727,2731,2735,2748,2752,2756,2760,2764,2769,2777,2781,2785,2797,2801,2805,2806,2816,2821,2825,2837,2857,2861,2870],{"type":34,"content":2692},[2693],{"text":2694,"type":38},"Many retailers are still at the edge of their seats as inflation remains high. Supply chain issues, labor shortages, and fluctuating consumer behavior continue to persist. And costs are still soaring on everything from raw materials and freight to wages.",{"type":34,"content":2696},[2697],{"text":2698,"type":38},"More than ever, cost-efficiency is essential for retailers to stay afloat. 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This can make a big difference to your hotel. Here’s how: ",[3462],{"type":1161,"attrs":3463},{"color":2939},{"type":3283,"content":3465},[3466,3494,3522],{"type":3286,"content":3467},[3468],{"type":34,"content":3469},[3470,3476,3481,3489],{"text":3471,"type":38,"marks":3472},"Demand-Based Scheduling:",[3473,3474],{"type":1194},{"type":1161,"attrs":3475},{"color":2939},{"text":3477,"type":38,"marks":3478}," ",[3479],{"type":1161,"attrs":3480},{"color":2939},{"text":3482,"type":38,"marks":3483},"This system ",[3484,3486,3488],{"type":1433,"attrs":3485},{"href":3194,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":3487},{"color":3175},{"type":2725},{"text":3490,"type":38,"marks":3491},"analyses your historical data and current booking trends to generate accurate forecasts of guest demand. It then suggests optimal staffing levels for each shift and department.",[3492],{"type":1161,"attrs":3493},{"color":2939},{"type":3286,"content":3495},[3496],{"type":34,"content":3497},[3498,3504,3508,3517],{"text":3499,"type":38,"marks":3500},"AI-Powered Staffing Suggestions:",[3501,3502],{"type":1194},{"type":1161,"attrs":3503},{"color":2939},{"text":3477,"type":38,"marks":3505},[3506],{"type":1161,"attrs":3507},{"color":2939},{"text":3509,"type":38,"marks":3510},"Advanced algorithms",[3511,3514,3516],{"type":1433,"attrs":3512},{"href":3513,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/features/scheduling-software",{"type":1161,"attrs":3515},{"color":3175},{"type":2725},{"text":3518,"type":38,"marks":3519}," can factor in employee skills, availability, and labour laws to suggest the right person for the right shift, taking the guesswork out of scheduling.",[3520],{"type":1161,"attrs":3521},{"color":2939},{"type":3286,"content":3523},[3524],{"type":34,"content":3525},[3526,3532,3536,3544,3549,3557],{"text":3527,"type":38,"marks":3528},"Real-time Adjustments:",[3529,3530],{"type":1194},{"type":1161,"attrs":3531},{"color":2939},{"text":3477,"type":38,"marks":3533},[3534],{"type":1161,"attrs":3535},{"color":2939},{"text":3537,"type":38,"marks":3538},"Shift planning",[3539,3541,3543],{"type":1433,"attrs":3540},{"href":3513,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":3542},{"color":3175},{"type":2725},{"text":3545,"type":38,"marks":3546}," and ",[3547],{"type":1161,"attrs":3548},{"color":2939},{"text":3550,"type":38,"marks":3551},"labour forecasting",[3552,3554,3556],{"type":1433,"attrs":3553},{"href":3194,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":3555},{"color":3175},{"type":2725},{"text":3558,"type":38,"marks":3559}," tools are the best tools to modify forecasts and staffing plans on the fly as circumstances change, ensuring adaptability to unexpected surges or dips in demand. ",[3560],{"type":1161,"attrs":3561},{"color":2939},{"type":2708,"attrs":3563,"content":3564},{"level":2710},[3565],{"text":3566,"type":38,"marks":3567},"Enhancing Employee Satisfaction: The Hidden Factor in Data-Driven Staffing ",[3568],{"type":1161,"attrs":3569},{"color":2939},{"type":34,"content":3571},[3572],{"text":3573,"type":38,"marks":3574},"While data-driven hotel staffing might seem focused on numbers and efficiency, don’t underestimate its impact on employee satisfaction. Here’s why:",[3575],{"type":1161,"attrs":3576},{"color":2939},{"type":3283,"content":3578},[3579,3603,3627],{"type":3286,"content":3580},[3581],{"type":34,"content":3582},[3583,3589,3594],{"text":3584,"type":38,"marks":3585},"Reduced Burnout:",[3586,3587],{"type":1194},{"type":1161,"attrs":3588},{"color":2939},{"text":3590,"type":38,"marks":3591}," Accurate forecasting helps prevent over and understaffing situations,",[3592],{"type":1161,"attrs":3593},{"color":2939},{"text":3595,"type":38,"marks":3596}," minimising stress and burnout for your team.",[3597,3600,3602],{"type":1433,"attrs":3598},{"href":3599,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/customers/the-castle-hotel",{"type":1161,"attrs":3601},{"color":3175},{"type":2725},{"type":3286,"content":3604},[3605],{"type":34,"content":3606},[3607,3613,3618],{"text":3608,"type":38,"marks":3609},"Improved Work-Life Balance: ",[3610,3611],{"type":1194},{"type":1161,"attrs":3612},{"color":2939},{"text":3614,"type":38,"marks":3615},"With digital scheduling tools, employees often have more control over their schedules, swap shifts easily, and manage time-off requests directly - all of which enhance ",[3616],{"type":1161,"attrs":3617},{"color":2939},{"text":3619,"type":38,"marks":3620},"work-life balance. ",[3621,3624,3626],{"type":1433,"attrs":3622},{"href":3623,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/blog/how-atlas-hotels-built-a-liquid-workforce-and-improved-their-employee-experience",{"type":1161,"attrs":3625},{"color":3175},{"type":2725},{"type":3286,"content":3628},[3629],{"type":34,"content":3630},[3631,3637,3642],{"text":3632,"type":38,"marks":3633},"Empowerment and Transparency",[3634,3635],{"type":1194},{"type":1161,"attrs":3636},{"color":2939},{"text":3638,"type":38,"marks":3639},": When employees have a clear view of upcoming schedules and understand the reasoning behind staffing decisions, they feel ",[3640],{"type":1161,"attrs":3641},{"color":2939},{"text":3643,"type":38,"marks":3644},"more valued and part of the team. ",[3645,3648,3650],{"type":1433,"attrs":3646},{"href":3647,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/customers/citizenm",{"type":1161,"attrs":3649},{"color":3175},{"type":2725},{"type":2708,"attrs":3652,"content":3654},{"level":3653},3,[3655],{"text":3656,"type":38,"marks":3657},"Success Story: Atlas Hotels",[3658],{"type":1161,"attrs":3659},{"color":3660},"rgb(67, 67, 67)",{"type":34},{"type":2708,"attrs":3663,"content":3664},{"level":3653},[3665,3672],{"type":3666,"attrs":3667},"image",{"id":3668,"alt":3669,"src":3670,"title":3669,"source":42,"copyright":42,"meta_data":3671},4651478,"Deputy Atlas Hotels Customer Story","https://a.storyblok.com/f/64010/3358x1884/6d02e37d90/customer-atlas-challenge.png",{},{"text":3673,"type":38,"marks":3674}," ",[3675],{"type":1161,"attrs":3676},{"color":3660},{"type":34,"content":3678},[3679],{"text":3680,"type":38,"marks":3681},"Atlas Hotels is a hospitality giant whose old-school scheduling weighed it down. Spreadsheets, endless updates, and poor communication were a recipe for payroll mistakes and major administrative headaches. ",[3682],{"type":1161,"attrs":3683},{"color":2939},{"type":34,"content":3685},[3686,3691,3700,3705,3713,3718,3726],{"text":3687,"type":38,"marks":3688},"Enter",[3689],{"type":1161,"attrs":3690},{"color":2939},{"text":3692,"type":38,"marks":3693}," Deputy",[3694,3697,3699],{"type":1433,"attrs":3695},{"href":3696,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/industry/hotels",{"type":1161,"attrs":3698},{"color":3175},{"type":2725},{"text":3701,"type":38,"marks":3702},". “Before Deputy, we used to drown in complaints about work-life balance. Staff now feel in control, and complaints have plummeted to 5 comments from 766 employees since implementing Deputy,” says Sub Iyer, Head of Operations-South at Atlas Hotels. “",[3703],{"type":1161,"attrs":3704},{"color":2939},{"text":3706,"type":38,"marks":3707},"Deputy",[3708,3710,3712],{"type":1433,"attrs":3709},{"href":3696,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":3711},{"color":3175},{"type":2725},{"text":3714,"type":38,"marks":3715}," gives our people control, which translates into ",[3716],{"type":1161,"attrs":3717},{"color":2939},{"text":3719,"type":38,"marks":3720},"a happier workforce.",[3721,3723,3725],{"type":1433,"attrs":3722},{"href":3623,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":3724},{"color":3175},{"type":2725},{"text":3727,"type":38,"marks":3728},"” ",[3729],{"type":1161,"attrs":3730},{"color":2939},{"type":34,"content":3732},[3733],{"text":3734,"type":38,"marks":3735},"Now that you understand labour demand planning and its top benefits for hotels, let's explore the tools and technology that can help you streamline your planning and make it successful.",[3736],{"type":1161,"attrs":3737},{"color":2939},{"type":2708,"attrs":3739,"content":3740},{"level":2710},[3741],{"text":3742,"type":38,"marks":3743},"The Toolkit for Successful Labour Forecasting",[3744],{"type":1161,"attrs":3745},{"color":2939},{"type":34,"content":3747},[3748],{"text":3749,"type":38,"marks":3750},"Implementing a robust labour demand planning process requires a comprehensive toolkit that includes: ",[3751],{"type":1161,"attrs":3752},{"color":2939},{"type":2708,"attrs":3754,"content":3755},{"level":3653},[3756],{"text":3757,"type":38,"marks":3758},"Point of Sales Systems (POS) ",[3759,3760],{"type":1194},{"type":1161,"attrs":3761},{"color":3660},{"type":34,"content":3763},[3764,3769,3778],{"text":3765,"type":38,"marks":3766},"POS systems like ",[3767],{"type":1161,"attrs":3768},{"color":2939},{"text":3770,"type":38,"marks":3771},"Lightspeed",[3772,3775,3777],{"type":1433,"attrs":3773},{"href":3774,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.lightspeedhq.co.uk/",{"type":1161,"attrs":3776},{"color":3175},{"type":2725},{"text":3779,"type":38,"marks":3780}," consolidate data from all your business transactions, sales, and inventory. With these insights and analytics, your business can track trends like sales volumes, inventory insights, and customer behaviour. ",[3781],{"type":1161,"attrs":3782},{"color":2939},{"type":34,"content":3784},[3785],{"text":3786,"type":38,"marks":3787},"These data points are essential to understanding your historical business patterns and valuable inputs that you can factor into your labour demand planning for the most accurate forecast. ",[3788],{"type":1161,"attrs":3789},{"color":2939},{"type":2708,"attrs":3791,"content":3792},{"level":3653},[3793],{"text":3794,"type":38,"marks":3795},"Property Management Systems (PMS)",[3796,3797],{"type":1194},{"type":1161,"attrs":3798},{"color":3660},{"type":34,"content":3800},[3801,3806,3815,3819,3828],{"text":3802,"type":38,"marks":3803},"Property management systems such as ",[3804],{"type":1161,"attrs":3805},{"color":2939},{"text":3807,"type":38,"marks":3808},"Cloudbeds",[3809,3812,3814],{"type":1433,"attrs":3810},{"href":3811,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.cloudbeds.com/",{"type":1161,"attrs":3813},{"color":3175},{"type":2725},{"text":3545,"type":38,"marks":3816},[3817],{"type":1161,"attrs":3818},{"color":2939},{"text":3820,"type":38,"marks":3821},"Mews",[3822,3825,3827],{"type":1433,"attrs":3823},{"href":3824,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.mews.com/en",{"type":1161,"attrs":3826},{"color":3175},{"type":2725},{"text":3829,"type":38,"marks":3830}," are the core systems for most hotels. A PMS manages:",[3831],{"type":1161,"attrs":3832},{"color":2939},{"type":3283,"content":3834},[3835,3844,3853,3862,3871],{"type":3286,"content":3836},[3837],{"type":34,"content":3838},[3839],{"text":3840,"type":38,"marks":3841},"Front desk operations",[3842],{"type":1161,"attrs":3843},{"color":2939},{"type":3286,"content":3845},[3846],{"type":34,"content":3847},[3848],{"text":3849,"type":38,"marks":3850},"Reservations",[3851],{"type":1161,"attrs":3852},{"color":2939},{"type":3286,"content":3854},[3855],{"type":34,"content":3856},[3857],{"text":3858,"type":38,"marks":3859},"Room inventory",[3860],{"type":1161,"attrs":3861},{"color":2939},{"type":3286,"content":3863},[3864],{"type":34,"content":3865},[3866],{"text":3867,"type":38,"marks":3868},"Guest profiles",[3869],{"type":1161,"attrs":3870},{"color":2939},{"type":3286,"content":3872},[3873],{"type":34,"content":3874},[3875],{"text":3876,"type":38,"marks":3877},"Basic reporting on occupancy and revue ",[3878],{"type":1161,"attrs":3879},{"color":2939},{"type":2708,"attrs":3881,"content":3882},{"level":3653},[3883],{"text":3884,"type":38,"marks":3885},"Channel Managers",[3886,3887],{"type":1194},{"type":1161,"attrs":3888},{"color":3660},{"type":34,"content":3890},[3891,3896,3904,3908,3917],{"text":3892,"type":38,"marks":3893},"These systems, like SiteMinder, help hotels manage their distribution across multiple online booking platforms (like ",[3894],{"type":1161,"attrs":3895},{"color":2939},{"text":3897,"type":38,"marks":3898},"Booking.com",[3899,3901,3903],{"type":1433,"attrs":3900},{"href":3172,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":3902},{"color":3175},{"type":2725},{"text":2129,"type":38,"marks":3905},[3906],{"type":1161,"attrs":3907},{"color":2939},{"text":3909,"type":38,"marks":3910},"Expedia",[3911,3914,3916],{"type":1433,"attrs":3912},{"href":3913,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.expedia.co.uk/",{"type":1161,"attrs":3915},{"color":3175},{"type":2725},{"text":3918,"type":38,"marks":3919},", etc.). Channel managers:",[3920],{"type":1161,"attrs":3921},{"color":2939},{"type":3283,"content":3923},[3924,3933,3942],{"type":3286,"content":3925},[3926],{"type":34,"content":3927},[3928],{"text":3929,"type":38,"marks":3930},"Update room availability in real-time across all platforms",[3931],{"type":1161,"attrs":3932},{"color":2939},{"type":3286,"content":3934},[3935],{"type":34,"content":3936},[3937],{"text":3938,"type":38,"marks":3939},"Prevent overbooking",[3940],{"type":1161,"attrs":3941},{"color":2939},{"type":3286,"content":3943},[3944],{"type":34,"content":3945},[3946],{"text":3947,"type":38,"marks":3948},"Provide some analytics on booking sources",[3949],{"type":1161,"attrs":3950},{"color":2939},{"type":2708,"attrs":3952,"content":3953},{"level":3653},[3954],{"text":3955,"type":38,"marks":3956},"Revenue Management Systems (RMS)",[3957,3958],{"type":1194},{"type":1161,"attrs":3959},{"color":3660},{"type":34,"content":3961},[3962,3967,3976,3981,3990],{"text":3963,"type":38,"marks":3964},"These sophisticated systems, like ",[3965],{"type":1161,"attrs":3966},{"color":2939},{"text":3968,"type":38,"marks":3969},"Duetto ",[3970,3973,3975],{"type":1433,"attrs":3971},{"href":3972,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.duettocloud.com/en-us/",{"type":1161,"attrs":3974},{"color":3175},{"type":2725},{"text":3977,"type":38,"marks":3978},"and ",[3979],{"type":1161,"attrs":3980},{"color":2939},{"text":3982,"type":38,"marks":3983},"Flyr, ",[3984,3987,3989],{"type":1433,"attrs":3985},{"href":3986,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://flyr.com/hospitality/",{"type":1161,"attrs":3988},{"color":3175},{"type":2725},{"text":3991,"type":38,"marks":3992},"help hotels optimise pricing and maximise revenue. An RMS:",[3993],{"type":1161,"attrs":3994},{"color":2939},{"type":3283,"content":3996},[3997,4006,4015,4024],{"type":3286,"content":3998},[3999],{"type":34,"content":4000},[4001],{"text":4002,"type":38,"marks":4003},"Analyses historical data and market trends",[4004],{"type":1161,"attrs":4005},{"color":2939},{"type":3286,"content":4007},[4008],{"type":34,"content":4009},[4010],{"text":4011,"type":38,"marks":4012},"Forecasts demand",[4013],{"type":1161,"attrs":4014},{"color":2939},{"type":3286,"content":4016},[4017],{"type":34,"content":4018},[4019],{"text":4020,"type":38,"marks":4021},"Suggest optimal room rates to boost RevPAR",[4022],{"type":1161,"attrs":4023},{"color":2939},{"type":3286,"content":4025},[4026],{"type":34,"content":4027},[4028],{"text":4029,"type":38,"marks":4030},"Usually integrates with the PMS for seamless updates  ",[4031],{"type":1161,"attrs":4032},{"color":2939},{"type":2708,"attrs":4034,"content":4035},{"level":3653},[4036],{"text":4037,"type":38,"marks":4038},"Business Intelligence (BI) Tools",[4039,4040],{"type":1194},{"type":1161,"attrs":4041},{"color":3660},{"type":34,"content":4043},[4044,4049,4058],{"text":4045,"type":38,"marks":4046},"These broader platforms, such as ",[4047],{"type":1161,"attrs":4048},{"color":2939},{"text":4050,"type":38,"marks":4051},"Tableau",[4052,4055,4057],{"type":1433,"attrs":4053},{"href":4054,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.tableau.com/en-gb",{"type":1161,"attrs":4056},{"color":3175},{"type":2725},{"text":4059,"type":38,"marks":4060},", pull data from various sources (including PMS, RMS, etc.) to provide deeper insights. BI tools help hotels:",[4061],{"type":1161,"attrs":4062},{"color":2939},{"type":3283,"content":4064},[4065,4074,4083],{"type":3286,"content":4066},[4067],{"type":34,"content":4068},[4069],{"text":4070,"type":38,"marks":4071},"Create custom dashboards and reports",[4072],{"type":1161,"attrs":4073},{"color":2939},{"type":3286,"content":4075},[4076],{"type":34,"content":4077},[4078],{"text":4079,"type":38,"marks":4080},"Track KPIs across departments (not just rooms)",[4081],{"type":1161,"attrs":4082},{"color":2939},{"type":3286,"content":4084},[4085],{"type":34,"content":4086},[4087],{"text":4088,"type":38,"marks":4089},"Identify trends and opportunities ",[4090],{"type":1161,"attrs":4091},{"color":2939},{"type":2708,"attrs":4093,"content":4094},{"level":3653},[4095],{"text":4096,"type":38,"marks":4097},"AI-Powered Demand Planning and Scheduling Software ",[4098,4099],{"type":1194},{"type":1161,"attrs":4100},{"color":3660},{"type":34,"content":4102},[4103,4108,4116],{"text":4104,"type":38,"marks":4105},"This is where the magic happens. ",[4106],{"type":1161,"attrs":4107},{"color":2939},{"text":4109,"type":38,"marks":4110},"Demand planning technology",[4111,4113,4115],{"type":1433,"attrs":4112},{"href":2834,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":4114},{"color":3175},{"type":2725},{"text":4117,"type":38,"marks":4118}," helps hotel managers predict future staffing requirements and adapt to the business's changing needs. With this advantage, they can deliver outstanding guest experiences without spending more than they need to on labour costs.",[4119],{"type":1161,"attrs":4120},{"color":2939},{"type":34,"content":4122},[4123,4128,4135],{"text":4124,"type":38,"marks":4125},"AI-powered demand planning and scheduling software like ",[4126],{"type":1161,"attrs":4127},{"color":2939},{"text":3706,"type":38,"marks":4129},[4130,4132,4134],{"type":1433,"attrs":4131},{"href":3696,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":4133},{"color":3175},{"type":2725},{"text":4136,"type":38,"marks":4137}," can analyse the data from your different systems, like your POS software, to create an accurate demand forecast that you can schedule your employees against.",[4138],{"type":1161,"attrs":4139},{"color":2939},{"type":34,"content":4141},[4142,4147,4156],{"text":4143,"type":38,"marks":4144},"You can visualise demand and the number of staff you need at different times. Then, in just one click, ",[4145],{"type":1161,"attrs":4146},{"color":2939},{"text":4148,"type":38,"marks":4149},"AI-powered employee scheduling",[4150,4153,4155],{"type":1433,"attrs":4151},{"href":4152,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/features/auto-scheduling",{"type":1161,"attrs":4154},{"color":3175},{"type":2725},{"text":4157,"type":38,"marks":4158}," can assign the right team members to every shift based on availability, training, cost, budget, and other custom requirements.",[4159],{"type":1161,"attrs":4160},{"color":2939},{"type":34,"content":4162},[4163],{"text":4164,"type":38,"marks":4165},"This helps hotel managers schedule the right staff, at the right times, for different roles and responsibilities — in minutes or even seconds.",[4166],{"type":1161,"attrs":4167},{"color":2939},{"type":2708,"attrs":4169,"content":4170},{"level":3653},[4171],{"text":4172,"type":38,"marks":4173},"Digital Scheduling Solutions that Offer Custom Business Metrics and Reporting",[4174,4175],{"type":1194},{"type":1161,"attrs":4176},{"color":3660},{"type":34,"content":4178},[4179],{"text":4180,"type":38,"marks":4181},"When comparing demand planning tools and employee scheduling software, it's crucial to look for a solution that allows you to set up custom metrics. After all, different hotels will have unique factors shaping how they plan their staffing.",[4182],{"type":1161,"attrs":4183},{"color":2939},{"type":2708,"attrs":4185,"content":4186},{"level":2710},[4187],{"text":4188,"type":38,"marks":4189},"The Right Metrics: What to Track ",[4190],{"type":1161,"attrs":4191},{"color":2939},{"type":34,"content":4193},[4194],{"text":4195,"type":38,"marks":4196},"Once your labour forecasting toolkit is in place, the next step is identifying the key metrics you need to track for accurate labour demand planning. Here are a few critical ones: ",[4197],{"type":1161,"attrs":4198},{"color":2939},{"type":3283,"content":4200},[4201],{"type":3286,"content":4202},[4203],{"type":34,"content":4204},[4205,4211],{"text":4206,"type":38,"marks":4207},"Historical sales data",[4208,4209],{"type":1194},{"type":1161,"attrs":4210},{"color":2939},{"text":4212,"type":38,"marks":4213},": You can access these from your POS or payment systems. Historical sales data can help you understand trends and patterns from former transactions and give you insights into customer behaviour. ",[4214],{"type":1161,"attrs":4215},{"color":2939},{"type":3283,"content":4217},[4218],{"type":3286,"content":4219},[4220],{"type":34,"content":4221},[4222,4228],{"text":4223,"type":38,"marks":4224},"Occupancy rate: ",[4225,4226],{"type":1194},{"type":1161,"attrs":4227},{"color":2939},{"text":4229,"type":38,"marks":4230},"Your property management system (PMS) tracks the percentage of rooms booked out of your total inventory.",[4231],{"type":1161,"attrs":4232},{"color":2939},{"type":3283,"content":4234},[4235],{"type":3286,"content":4236},[4237],{"type":34,"content":4238},[4239,4245],{"text":4240,"type":38,"marks":4241},"ADR (Average Daily Rate):",[4242,4243],{"type":1194},{"type":1161,"attrs":4244},{"color":2939},{"text":4246,"type":38,"marks":4247}," The average price guests pay per room gives insight into revenue potential. Your Revenue Management System helps set optimal rates to influence ADR and RevPAR and pulls occupancy data from the PMS. ",[4248],{"type":1161,"attrs":4249},{"color":2939},{"type":3283,"content":4251},[4252],{"type":3286,"content":4253},[4254],{"type":34,"content":4255},[4256,4262],{"text":4257,"type":38,"marks":4258},"RevPAR (Revenue per Available Room):",[4259,4260],{"type":1194},{"type":1161,"attrs":4261},{"color":2939},{"text":4263,"type":38,"marks":4264}," Helps assess overall performance across occupancy and rates. It’s usually calculated based on occupancy rate and ADR. ",[4265],{"type":1161,"attrs":4266},{"color":2939},{"type":3283,"content":4268},[4269],{"type":3286,"content":4270},[4271],{"type":34,"content":4272},[4273,4279],{"text":4274,"type":38,"marks":4275},"External factors and seasonal trends:",[4276,4277],{"type":1194},{"type":1161,"attrs":4278},{"color":2939},{"text":4280,"type":38,"marks":4281}," Consider local events, weather, seasonality, and holidays. These factors can dramatically influence and alter your forecasts. ",[4282],{"type":1161,"attrs":4283},{"color":2939},{"type":3283,"content":4285},[4286],{"type":3286,"content":4287},[4288],{"type":34,"content":4289},[4290,4296],{"text":4291,"type":38,"marks":4292},"Manager forecasts and insights",[4293,4294],{"type":1194},{"type":1161,"attrs":4295},{"color":2939},{"text":4297,"type":38,"marks":4298},": Good demand forecasting software should also allow managers to make tweaks based on their expertise and what they see on the ground. ",[4299],{"type":1161,"attrs":4300},{"color":2939},{"type":3283,"content":4302},[4303],{"type":3286,"content":4304},[4305],{"type":34,"content":4306},[4307,4313],{"text":4308,"type":38,"marks":4309},"Actual sales",[4310,4311],{"type":1194},{"type":1161,"attrs":4312},{"color":2939},{"text":4314,"type":38,"marks":4315},": To ensure the accuracy of your sales projections and demand forecasts, track actual sales in real-time and compare them against your predictions—ideally, in one simple dashboard. ",[4316],{"type":1161,"attrs":4317},{"color":2939},{"type":3283,"content":4319},[4320],{"type":3286,"content":4321},[4322],{"type":34,"content":4323},[4324,4330],{"text":4325,"type":38,"marks":4326},"Budget: ",[4327,4328],{"type":1194},{"type":1161,"attrs":4329},{"color":2939},{"text":4331,"type":38,"marks":4332},"Plan and input budgets to ensure your labour demand plan doesn’t go over the amount you’ve set to spend on labour. ",[4333],{"type":1161,"attrs":4334},{"color":2939},{"type":3283,"content":4336},[4337],{"type":3286,"content":4338},[4339],{"type":34,"content":4340},[4341,4347],{"text":4342,"type":38,"marks":4343},"Staff needed per location",[4344,4345],{"type":1194},{"type":1161,"attrs":4346},{"color":2939},{"text":4348,"type":38,"marks":4349},": Set minimum and maximum requirements for staff across different areas of your business. ",[4350],{"type":1161,"attrs":4351},{"color":2939},{"type":3283,"content":4353},[4354],{"type":3286,"content":4355},[4356],{"type":34,"content":4357},[4358,4364],{"text":4359,"type":38,"marks":4360},"Tasks",[4361,4362],{"type":1194},{"type":1161,"attrs":4363},{"color":2939},{"text":4365,"type":38,"marks":4366},": Factor in specific assignments with a known requirement for the number of staff and hours they will take to complete. ",[4367],{"type":1161,"attrs":4368},{"color":2939},{"type":3283,"content":4370},[4371],{"type":3286,"content":4372},[4373],{"type":34,"content":4374},[4375,4381],{"text":4376,"type":38,"marks":4377},"Operating hours and staff availability",[4378,4379],{"type":1194},{"type":1161,"attrs":4380},{"color":2939},{"text":4382,"type":38,"marks":4383},": Very importantly, your demand planning system should be able to perfectly analyse your team’s availability and assign the right people across different shifts. ",[4384],{"type":1161,"attrs":4385},{"color":2939},{"type":3283,"content":4387},[4388],{"type":3286,"content":4389},[4390],{"type":34,"content":4391},[4392,4397],{"text":2375,"type":38,"marks":4393},[4394,4395],{"type":1194},{"type":1161,"attrs":4396},{"color":2939},{"text":4398,"type":38,"marks":4399},": If specific shifts at your workplace require particular types of training, be sure to input those so your system will automatically recommend individuals who meet the criteria for that shift. ",[4400],{"type":1161,"attrs":4401},{"color":2939},{"type":3283,"content":4403},[4404],{"type":3286,"content":4405},[4406],{"type":34,"content":4407},[4408,4414],{"text":4409,"type":38,"marks":4410},"Sales data (if applicable): ",[4411,4412],{"type":1194},{"type":1161,"attrs":4413},{"color":2939},{"text":4415,"type":38,"marks":4416},"If your hotel has restaurants, bars, or event spaces, track sales data to understand peak service times and staffing requirements. ",[4417],{"type":1161,"attrs":4418},{"color":2939},{"type":3283,"content":4420},[4421],{"type":3286,"content":4422},[4423],{"type":34,"content":4424},[4425,4431],{"text":4426,"type":38,"marks":4427},"Foot traffic (if applicable): ",[4428,4429],{"type":1194},{"type":1161,"attrs":4430},{"color":2939},{"text":4432,"type":38,"marks":4433},"For hotels with amenities like spas or fitness centres, monitoring foot traffic patterns can help optimise staffing for those areas. ",[4434],{"type":1161,"attrs":4435},{"color":2939},{"type":2708,"attrs":4437,"content":4438},{"level":2710},[4439],{"text":4440,"type":38,"marks":4441},"Deputy: Your Data-Driven Staffing Sidekick ",[4442],{"type":1161,"attrs":4443},{"color":2939},{"type":34,"content":4445},[4446,4451,4459],{"text":4447,"type":38,"marks":4448},"Here’s how ",[4449],{"type":1161,"attrs":4450},{"color":2939},{"text":4452,"type":38,"marks":4453},"Deputy ",[4454,4456,4458],{"type":1433,"attrs":4455},{"href":3696,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":4457},{"color":3175},{"type":2725},{"text":4460,"type":38,"marks":4461},"helps hoteliers tackle the staffing puzzle:",[4462],{"type":1161,"attrs":4463},{"color":2939},{"type":3283,"content":4465},[4466],{"type":3286,"content":4467},[4468],{"type":34,"content":4469},[4470,4476,4485],{"text":4471,"type":38,"marks":4472},"Smart Scheduling Based on Demand: ",[4473,4474],{"type":1194},{"type":1161,"attrs":4475},{"color":2939},{"text":4477,"type":38,"marks":4478},"Our algorithms",[4479,4482,4484],{"type":1433,"attrs":4480},{"href":4481,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/features/auto-scheduling",{"type":1161,"attrs":4483},{"color":3175},{"type":2725},{"text":4486,"type":38,"marks":4487}," analyse your data and generate cost-efficient schedules that match your forecasted needs. ",[4488],{"type":1161,"attrs":4489},{"color":2939},{"type":3283,"content":4491},[4492,4520,4549],{"type":3286,"content":4493},[4494],{"type":34,"content":4495},[4496,4502,4507,4515],{"text":4497,"type":38,"marks":4498},"AI-Powered Forecasts: ",[4499,4500],{"type":1194},{"type":1161,"attrs":4501},{"color":2939},{"text":4503,"type":38,"marks":4504},"Deputy continuously learns from ",[4505],{"type":1161,"attrs":4506},{"color":2939},{"text":4508,"type":38,"marks":4509},"your data,",[4510,4512,4514],{"type":1433,"attrs":4511},{"href":3194,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":4513},{"color":3175},{"type":2725},{"text":4516,"type":38,"marks":4517}," improving the accuracy of its demand forecasting over time.",[4518],{"type":1161,"attrs":4519},{"color":2939},{"type":3286,"content":4521},[4522],{"type":34,"content":4523},[4524,4530,4535,4544],{"text":4525,"type":38,"marks":4526},"Seamless Integrations:",[4527,4528],{"type":1194},{"type":1161,"attrs":4529},{"color":2939},{"text":4531,"type":38,"marks":4532}," Easily pull data from your PMS, ",[4533],{"type":1161,"attrs":4534},{"color":2939},{"text":4536,"type":38,"marks":4537},"POS (like Lightspeed)",[4538,4541,4543],{"type":1433,"attrs":4539},{"href":4540,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/integrations/lightspeed",{"type":1161,"attrs":4542},{"color":3175},{"type":2725},{"text":4545,"type":38,"marks":4546},", and other systems, providing a complete picture of your operations.",[4547],{"type":1161,"attrs":4548},{"color":2939},{"type":3286,"content":4550},[4551],{"type":34,"content":4552},[4553,4559,4564,4573],{"text":4554,"type":38,"marks":4555},"Easy Communication and Schedule Changes:",[4556,4557],{"type":1194},{"type":1161,"attrs":4558},{"color":2939},{"text":4560,"type":38,"marks":4561}," Keep your team informed with ",[4562],{"type":1161,"attrs":4563},{"color":2939},{"text":4565,"type":38,"marks":4566},"instant schedule updates",[4567,4570,4572],{"type":1433,"attrs":4568},{"href":4569,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/features/collaboration",{"type":1161,"attrs":4571},{"color":3175},{"type":2725},{"text":4574,"type":38,"marks":4575},", shift reminders, and in-app communication tools.",[4576],{"type":1161,"attrs":4577},{"color":2939},{"type":2708,"attrs":4579,"content":4580},{"level":2710},[4581],{"text":4582,"type":38,"marks":4583},"Transforming Data into Successes",[4584],{"type":1161,"attrs":4585},{"color":2939},{"type":34,"content":4587},[4588],{"text":4589,"type":38,"marks":4590},"Don’t just take our word for it - hotels worldwide are reaping the benefits of data-driven staffing with Deputy:",[4591],{"type":1161,"attrs":4592},{"color":2939},{"type":3283,"content":4594},[4595,4612,4641],{"type":3286,"content":4596},[4597],{"type":34,"content":4598},[4599,4607],{"text":1568,"type":38,"marks":4600},[4601,4604,4606],{"type":1433,"attrs":4602},{"href":4603,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/customers/atlas-hotels",{"type":1161,"attrs":4605},{"color":3175},{"type":2725},{"text":4608,"type":38,"marks":4609}," saw a significant improvement in employee wellbeing, with complaints about work-life balance plummeting thanks to Deputy’s flexibility features. ",[4610],{"type":1161,"attrs":4611},{"color":2939},{"type":3286,"content":4613},[4614],{"type":34,"content":4615},[4616,4624,4629,4630,4631,4640],{"text":4617,"type":38,"marks":4618},"citizenM",[4619,4621,4623],{"type":1433,"attrs":4620},{"href":3647,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":4622},{"color":3175},{"type":2725},{"text":4625,"type":38,"marks":4626}," reduced their scheduling time from 4 hours to just 15 minutes and gained a single source of truth for scheduling across all European hotels. ",[4627],{"type":1161,"attrs":4628},{"color":2939},{"type":1165},{"type":1165},{"type":3666,"attrs":4632,"marks":4636},{"id":4633,"alt":42,"src":4634,"title":42,"source":42,"copyright":42,"meta_data":4635},15093540,"https://a.storyblok.com/f/64010/1200x675/988f20e616/matthew-bell-video-thumbnail-600x3375-2x.png",{},[4637],{"type":1433,"attrs":4638},{"href":4639,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.youtube.com/watch?v=CJu_naFLKRQ",{"type":1165},{"type":3286,"content":4642},[4643],{"type":34,"content":4644},[4645,4653],{"text":4646,"type":38,"marks":4647},"The Castle Hotel",[4648,4650,4652],{"type":1433,"attrs":4649},{"href":3599,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":4651},{"color":3175},{"type":2725},{"text":4654,"type":38,"marks":4655}," gained peace of mind with seamless payroll integration and the ability to track labour costs accurately in real-time. ",[4656],{"type":1161,"attrs":4657},{"color":2939},{"type":2708,"attrs":4659,"content":4660},{"level":2710},[4661],{"text":4662,"type":38,"marks":4663},"Embrace the Future of Hotel Staffing",[4664],{"type":1161,"attrs":4665},{"color":2939},{"type":34,"content":4667},[4668,4673,4681],{"text":4669,"type":38,"marks":4670},"In the competitive world of hospitality, accurate labour forecasting isn’t an option, it’s a necessity. By harnessing your data and embracing the right technology, such as Deputy’s",[4671],{"type":1161,"attrs":4672},{"color":2939},{"text":4674,"type":38,"marks":4675}," hotel staff scheduling software",[4676,4678,4680],{"type":1433,"attrs":4677},{"href":3696,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":4679},{"color":3175},{"type":2725},{"text":4682,"type":38,"marks":4683},", you’ll optimise staffing, control labour costs, increase guest satisfaction, and boost employee morale. It’s a win-win-win. ",[4684],{"type":1161,"attrs":4685},{"color":2939},{"type":34,"content":4687},[4688,4693,4702,4707,4716],{"text":4689,"type":38,"marks":4690},"Ready to transform your hotel operations? Experience the power of data-driven staffing first-hand. Start",[4691],{"type":1161,"attrs":4692},{"color":2939},{"text":4694,"type":38,"marks":4695}," your free trial",[4696,4699,4701],{"type":1433,"attrs":4697},{"href":4698,"uuid":90,"anchor":90,"target":90,"linktype":173},"http://deputy.com/gb/free-trial",{"type":1161,"attrs":4700},{"color":3175},{"type":2725},{"text":4703,"type":38,"marks":4704}," of Deputy today or ",[4705],{"type":1161,"attrs":4706},{"color":2939},{"text":4708,"type":38,"marks":4709},"contact our sales team",[4710,4713,4715],{"type":1433,"attrs":4711},{"href":4712,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/contact-sales",{"type":1161,"attrs":4714},{"color":3175},{"type":2725},{"text":4717,"type":38,"marks":4718}," now. ",[4719],{"type":1161,"attrs":4720},{"color":2939},"2024-05-31 12:00",{"_uid":4723,"title":41,"imgSrc":42,"plugin":43,"imageAlt":3133,"minWidth":1180,"imageName":4724,"imageS3Key":4725,"description":45,"mobileWidth":2554,"desktopWidth":2554,"assetSelector":42,"imagePublicUrl":4726,"imageOriginalUrl":4727,"sourceImageWidth":1180,"sourceImageHeight":1963},"ee1ff6e9-b62c-45e1-ac4c-17ce702827cb","data-driven-hotel-staffing-blog-thumbnail.jpg","f/64010/1200x630/44748fd17e/data-driven-hotel-staffing-blog-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/44748fd17e/data-driven-hotel-staffing-blog-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/44748fd17e/data-driven-hotel-staffing-blog-thumbnail.jpg",[4729],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":4730,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":4733,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":4734,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":4731,"link":4732,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[415,1675,558,650,516],[1778,713,748,733,953],[4738,4739,4740],"e035f55f-5441-4b14-adc6-afc393896131","a89dbc1c-d314-4eaf-9fb1-a6f5256a7631","0567e9ae-4250-4fc3-8e8f-18518b506b93","data-driven-hotel-staffing-the-tools-metrics-you-need-for-accurate-labour-forecasting","us/blog/data-driven-hotel-staffing-the-tools-metrics-you-need-for-accurate-labour-forecasting",-69300,[],"be550b69-0028-406a-ad6c-dbba5f78a250",[4747,4750],{"id":4748,"name":3133,"slug":4741,"published":59,"full_slug":4749,"is_folder":17,"parent_id":2908},505353611,"gb/blog/data-driven-hotel-staffing-the-tools-metrics-you-need-for-accurate-labour-forecasting",{"id":4751,"name":3133,"slug":4741,"published":59,"full_slug":4752,"is_folder":17,"parent_id":2904},505397271,"au/blog/data-driven-hotel-staffing-the-tools-metrics-you-need-for-accurate-labour-forecasting",{"name":4754,"created_at":4755,"published_at":4756,"updated_at":4757,"id":4758,"uuid":4759,"content":4760,"slug":5907,"full_slug":5908,"sort_by_date":90,"position":135,"tag_list":5909,"is_startpage":17,"parent_id":5910,"meta_data":90,"group_id":5911,"first_published_at":5912,"release_id":90,"lang":96,"path":90,"alternates":5913,"default_full_slug":90,"translated_slugs":90},"How to Forecast Labor Demand: 7 Factors for 7 Industries","2024-05-23T11:10:04.327Z","2024-05-29T00:19:48.362Z","2024-05-29T00:19:48.414Z",502262949,"1728407d-58a0-4f5d-9547-43cadd423425",{"seo":4761,"_uid":4766,"footer":24,"header":25,"content":4767,"headline":4754,"component":1653,"post_date":5887,"thumbnail":5888,"types_tag":5896,"header_text":42,"spacing_top":5876,"features_tag":5903,"social_image":5904,"show_resource":59,"industries_tag":5906,"spacing_top_mobile":1370},{"_uid":4762,"title":15,"plugin":16,"seoTitle":4763,"description":19,"seoKeywords":4764,"seoTitleInput":4754,"seoDescription":4765},"34b2f5ff-8c9e-4c42-a2c7-d5da404c1728","How to Forecast Labor Demand: 7 Factors for 7 Industries — Deputy","How to forecast labor demand, Staffing plan, How to calculate staffing needs, Labor forecasting","Labor forecasting for shift work is complex. Simplify how you forecast labor demand by focusing on seven specific factors that impact many industries.","bf865c05-fa70-42a9-8d10-f1b4ef0ee493",[4768,4789,5878],{"_uid":4769,"tags":4770,"text":4771,"image":4780,"theme":49,"subline":4782,"tagline":42,"component":56,"title_tag":57,"embed_code":4785,"show_stars":17,"title_size":4786,"subline_tag":1369,"title_style":96,"signup_terms":42,"subline_size":1873,"signup_cta_id":56,"spacer_bottom":1344,"hide_cta_terms":17,"show_breadcrumb":17,"show_embed_form":17,"primary_cta_href":4787,"primary_cta_text":42,"primary_cta_type":42,"secondary_cta_href":4788,"secondary_cta_text":42,"secondary_cta_type":42,"show_left_squiggle":17,"brand_logo_alignment":42,"show_bottom_squiggle":17,"spacer_bottom_mobile":42},"6408e4fc-9d6d-44ab-8504-692c6a55f485",[],{"type":31,"content":4772},[4773],{"type":34,"content":4774},[4775],{"text":4776,"type":38,"marks":4777},"How to Forecast Labor Demand in 7 Shift-Based Industries",[4778],{"type":1161,"attrs":4779},{"color":2939},{"_uid":4781,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"49b32dc4-2977-498f-af42-a492b9d05d1d",{"type":31,"content":4783},[4784],{"type":34},[],"type-h2",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"_uid":4790,"content":4791,"component":5875,"spacer_bottom":5876,"additional_style":5877,"spacer_bottom_mobile":5876},"dd19ed89-5fc4-4062-a54a-be07e9cb8f72",{"type":31,"content":4792},[4793,4800,4816,4823,4831,4838,4847,4854,4867,4880,4893,4901,4908,4920,4932,4944,4952,4959,4971,4984,4997,5005,5012,5025,5037,5049,5057,5073,5085,5097,5109,5117,5124,5136,5148,5160,5168,5175,5187,5199,5211,5219,5226,5233,5253,5330,5338,5368,5441,5448,5463,5523,5531,5552,5597,5605,5620,5665,5672,5687,5731,5739,5754,5761,5820,5828,5855],{"type":34,"content":4794},[4795],{"text":4796,"type":38,"marks":4797},"Labor forecasting can be the difference between growth or going out of business. Done right, it predicts the perfect number of employees needed for a business day. If done poorly, it leads to overspending, stressed employees, and unhappy customers.",[4798],{"type":1161,"attrs":4799},{"color":2939},{"type":34,"content":4801},[4802,4811],{"text":4803,"type":38,"marks":4804},"Labor demand forecasting",[4805,4808,4810],{"type":1433,"attrs":4806},{"href":4807,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/features/demand-forecasting/manage-your-workforce-through-changing-levels-of-demand",{"type":1161,"attrs":4809},{"color":3175},{"type":2725},{"text":4812,"type":38,"marks":4813}," is especially important in industries that rely on shift work. Learn how to forecast labor demand while considering seven key factors that affect staffing plans in shift-based industries. ",[4814],{"type":1161,"attrs":4815},{"color":2939},{"type":34,"content":4817},[4818],{"type":3666,"attrs":4819},{"id":4820,"alt":42,"src":4821,"title":42,"source":42,"copyright":42,"meta_data":4822},16055184,"https://a.storyblok.com/f/64010/1254x836/a8ea6cb593/manufacturing-employees.jpg",{},{"type":2708,"attrs":4824,"content":4825},{"level":3653},[4826],{"text":4827,"type":38,"marks":4828},"7 factors that affect forecasting planning",[4829],{"type":1161,"attrs":4830},{"color":2939},{"type":34,"content":4832},[4833],{"text":4834,"type":38,"marks":4835},"Here are seven common labor forecasting factors and the industries most affected by them. ",[4836],{"type":1161,"attrs":4837},{"color":2939},{"type":2708,"attrs":4839,"content":4841},{"level":4840},4,[4842],{"text":4843,"type":38,"marks":4844},"1. Anticipated foot traffic ",[4845],{"type":1161,"attrs":4846},{"color":3660},{"type":34,"content":4848},[4849],{"text":4850,"type":38,"marks":4851},"Anticipated foot traffic is the estimated number of people coming through a business. The higher the traffic, the higher the revenue. Company leaders can gather anticipated foot traffic numbers using previous data. Examples include door clickers, video footage, and POS statistics.",[4852],{"type":1161,"attrs":4853},{"color":2939},{"type":34,"content":4855},[4856,4862],{"text":4857,"type":38,"marks":4858},"Most affected industries: ",[4859,4860],{"type":1194},{"type":1161,"attrs":4861},{"color":2939},{"text":4863,"type":38,"marks":4864},"This factor is crucial in retail and food service. ",[4865],{"type":1161,"attrs":4866},{"color":2939},{"type":34,"content":4868},[4869,4875],{"text":4870,"type":38,"marks":4871},"Level of predictability:",[4872,4873],{"type":1194},{"type":1161,"attrs":4874},{"color":2939},{"text":4876,"type":38,"marks":4877}," Anticipated foot traffic is relatively predictable. Fluctuations may occur around seasonal and weather changes. ",[4878],{"type":1161,"attrs":4879},{"color":2939},{"type":34,"content":4881},[4882,4888],{"text":4883,"type":38,"marks":4884},"How much can you influence it?",[4885,4886],{"type":1194},{"type":1161,"attrs":4887},{"color":2939},{"text":4889,"type":38,"marks":4890}," Ways to influence anticipated foot traffic include hosting in-store events and sales. ",[4891],{"type":1161,"attrs":4892},{"color":2939},{"type":2708,"attrs":4894,"content":4895},{"level":4840},[4896],{"text":4897,"type":38,"marks":4898},"2. Occupancy levels ",[4899],{"type":1161,"attrs":4900},{"color":3660},{"type":34,"content":4902},[4903],{"text":4904,"type":38,"marks":4905},"Occupancy levels refer to the number of people a business can serve with its resources. Examples include the number of tables and seats in a restaurant or beds in healthcare facilities. ",[4906],{"type":1161,"attrs":4907},{"color":2939},{"type":34,"content":4909},[4910,4915],{"text":4857,"type":38,"marks":4911},[4912,4913],{"type":1194},{"type":1161,"attrs":4914},{"color":2939},{"text":4916,"type":38,"marks":4917},"Occupancy levels affect hospitality, healthcare, and food service. ",[4918],{"type":1161,"attrs":4919},{"color":2939},{"type":34,"content":4921},[4922,4927],{"text":4870,"type":38,"marks":4923},[4924,4925],{"type":1194},{"type":1161,"attrs":4926},{"color":2939},{"text":4928,"type":38,"marks":4929}," Occupancy levels are fairly predictable. The most significant changes occur around seasonal shifts. For example, sick seasons occur in healthcare. Summers have more travelers, impacting hospitality.",[4930],{"type":1161,"attrs":4931},{"color":2939},{"type":34,"content":4933},[4934,4939],{"text":4883,"type":38,"marks":4935},[4936,4937],{"type":1194},{"type":1161,"attrs":4938},{"color":2939},{"text":4940,"type":38,"marks":4941}," Occupancy levels can change in response to advertising, weather, and available competitor options. ",[4942],{"type":1161,"attrs":4943},{"color":2939},{"type":2708,"attrs":4945,"content":4946},{"level":4840},[4947],{"text":4948,"type":38,"marks":4949},"3. Seasonality and weather",[4950],{"type":1161,"attrs":4951},{"color":3660},{"type":34,"content":4953},[4954],{"text":4955,"type":38,"marks":4956},"Seasonality and weather involve business and consumer behavior changes due to external factors. For example, nightlife dies down when it's cold outside. Activity-based businesses see more traffic in the summer when school is out.",[4957],{"type":1161,"attrs":4958},{"color":2939},{"type":34,"content":4960},[4961,4966],{"text":4857,"type":38,"marks":4962},[4963,4964],{"type":1194},{"type":1161,"attrs":4965},{"color":2939},{"text":4967,"type":38,"marks":4968},"All industries can experience these effects.",[4969],{"type":1161,"attrs":4970},{"color":2939},{"type":34,"content":4972},[4973,4979],{"text":4974,"type":38,"marks":4975},"Level of predictability: ",[4976,4977],{"type":1194},{"type":1161,"attrs":4978},{"color":2939},{"text":4980,"type":38,"marks":4981},"Historical data makes predicting seasonality easier. ",[4982],{"type":1161,"attrs":4983},{"color":2939},{"type":34,"content":4985},[4986,4992],{"text":4987,"type":38,"marks":4988},"How much can you influence it? ",[4989,4990],{"type":1194},{"type":1161,"attrs":4991},{"color":2939},{"text":4993,"type":38,"marks":4994},"You can’t influence this factor since it will happen no matter your actions — your best bet is to prepare for seasonality well in advance and plan for ways weather may affect your operations. ",[4995],{"type":1161,"attrs":4996},{"color":2939},{"type":2708,"attrs":4998,"content":4999},{"level":4840},[5000],{"text":5001,"type":38,"marks":5002},"4. Employee availability and preferences",[5003],{"type":1161,"attrs":5004},{"color":3660},{"type":34,"content":5006},[5007],{"text":5008,"type":38,"marks":5009},"Acknowledging when employees can or want to work is crucial. Doing so helps a shift-based business run smoothly and ensures employee (and customer) satisfaction.",[5010],{"type":1161,"attrs":5011},{"color":2939},{"type":34,"content":5013},[5014,5020],{"text":5015,"type":38,"marks":5016},"Most affected industries:",[5017,5018],{"type":1194},{"type":1161,"attrs":5019},{"color":2939},{"text":5021,"type":38,"marks":5022}," This factor affects the hospitality, food service, and retail sectors. ",[5023],{"type":1161,"attrs":5024},{"color":2939},{"type":34,"content":5026},[5027,5032],{"text":4870,"type":38,"marks":5028},[5029,5030],{"type":1194},{"type":1161,"attrs":5031},{"color":2939},{"text":5033,"type":38,"marks":5034}," The level of predictability of this factor depends on you. Communicating with employees about availability and preferences improves predictability. By contrast, a lack of communication creates unpredictability. ",[5035],{"type":1161,"attrs":5036},{"color":2939},{"type":34,"content":5038},[5039,5044],{"text":4883,"type":38,"marks":5040},[5041,5042],{"type":1194},{"type":1161,"attrs":5043},{"color":2939},{"text":5045,"type":38,"marks":5046}," You set the schedule, so you control how much you pay attention to this factor. Knowing your employees' preferences allows you to calculate staffing needs that accommodate them. ",[5047],{"type":1161,"attrs":5048},{"color":2939},{"type":2708,"attrs":5050,"content":5051},{"level":4840},[5052],{"text":5053,"type":38,"marks":5054},"5. Labor laws",[5055],{"type":1161,"attrs":5056},{"color":3660},{"type":34,"content":5058},[5059,5068],{"text":5060,"type":38,"marks":5061},"Labor laws",[5062,5065,5067],{"type":1433,"attrs":5063},{"href":5064,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.dol.gov/general/aboutdol/majorlaws",{"type":1161,"attrs":5066},{"color":3175},{"type":2725},{"text":5069,"type":38,"marks":5070}," are rules and regulations that all businesses must follow. They influence wages, working hours, and breaks. ",[5071],{"type":1161,"attrs":5072},{"color":2939},{"type":34,"content":5074},[5075,5080],{"text":5015,"type":38,"marks":5076},[5077,5078],{"type":1194},{"type":1161,"attrs":5079},{"color":2939},{"text":5081,"type":38,"marks":5082}," Labor laws affect all industries. ",[5083],{"type":1161,"attrs":5084},{"color":2939},{"type":34,"content":5086},[5087,5092],{"text":4870,"type":38,"marks":5088},[5089,5090],{"type":1194},{"type":1161,"attrs":5091},{"color":2939},{"text":5093,"type":38,"marks":5094}," They have a high level of predictability. ",[5095],{"type":1161,"attrs":5096},{"color":2939},{"type":34,"content":5098},[5099,5104],{"text":4883,"type":38,"marks":5100},[5101,5102],{"type":1194},{"type":1161,"attrs":5103},{"color":2939},{"text":5105,"type":38,"marks":5106}," Aside from advocating for laws to change, you can’t influence labor laws. Rather, you must know which laws apply to your business and workers and ensure you have dependable processes and systems for managing them. ",[5107],{"type":1161,"attrs":5108},{"color":2939},{"type":2708,"attrs":5110,"content":5111},{"level":4840},[5112],{"text":5113,"type":38,"marks":5114},"6. Budget constraints",[5115],{"type":1161,"attrs":5116},{"color":3660},{"type":34,"content":5118},[5119],{"text":5120,"type":38,"marks":5121},"Budget constraints occur when businesses encounter challenges related to financial problems. Your business may need more staff but lacks the funds to pay them. This issue is a budget constraint.",[5122],{"type":1161,"attrs":5123},{"color":2939},{"type":34,"content":5125},[5126,5131],{"text":5015,"type":38,"marks":5127},[5128,5129],{"type":1194},{"type":1161,"attrs":5130},{"color":2939},{"text":5132,"type":38,"marks":5133}," All industries can experience budget constraints.",[5134],{"type":1161,"attrs":5135},{"color":2939},{"type":34,"content":5137},[5138,5143],{"text":4870,"type":38,"marks":5139},[5140,5141],{"type":1194},{"type":1161,"attrs":5142},{"color":2939},{"text":5144,"type":38,"marks":5145}," Budget constraints are highly predictable. However, something unexpected can happen and throw off a budget. An unexpected need for overtime is one example. ",[5146],{"type":1161,"attrs":5147},{"color":2939},{"type":34,"content":5149},[5150,5155],{"text":4883,"type":38,"marks":5151},[5152,5153],{"type":1194},{"type":1161,"attrs":5154},{"color":2939},{"text":5156,"type":38,"marks":5157}," You can influence budget constraints by monitoring your budget and proactively managing elements like overtime. You can also positively influence it through actions like reducing staffing during slow periods. ",[5158],{"type":1161,"attrs":5159},{"color":2939},{"type":2708,"attrs":5161,"content":5162},{"level":4840},[5163],{"text":5164,"type":38,"marks":5165},"7. Absenteeism and turnover rates",[5166],{"type":1161,"attrs":5167},{"color":3660},{"type":34,"content":5169},[5170],{"text":5171,"type":38,"marks":5172},"Absenteeism happens when people don’t show up for work. Turnover rates reflect how often employees resign or get fired from their positions.",[5173],{"type":1161,"attrs":5174},{"color":2939},{"type":34,"content":5176},[5177,5182],{"text":5015,"type":38,"marks":5178},[5179,5180],{"type":1194},{"type":1161,"attrs":5181},{"color":2939},{"text":5183,"type":38,"marks":5184}," These factors frequently affect retail, food service, and hospitality.",[5185],{"type":1161,"attrs":5186},{"color":2939},{"type":34,"content":5188},[5189,5194],{"text":4974,"type":38,"marks":5190},[5191,5192],{"type":1194},{"type":1161,"attrs":5193},{"color":2939},{"text":5195,"type":38,"marks":5196},"Absenteeism is fairly unpredictable. Employees could be absent for many reasons, often without warning. Turnover rates are more predictable if you have historical data to assess.",[5197],{"type":1161,"attrs":5198},{"color":2939},{"type":34,"content":5200},[5201,5206],{"text":4883,"type":38,"marks":5202},[5203,5204],{"type":1194},{"type":1161,"attrs":5205},{"color":2939},{"text":5207,"type":38,"marks":5208}," You can’t influence how often people have emergencies, but you can establish clear policies for getting shifts covered and enforce them when necessary. Many aspects can influence turnover rates, which you should discuss with employees. ",[5209],{"type":1161,"attrs":5210},{"color":2939},{"type":2708,"attrs":5212,"content":5213},{"level":3653},[5214],{"text":5215,"type":38,"marks":5216},"The most important labor demand factors by industry",[5217],{"type":1161,"attrs":5218},{"color":2939},{"type":34,"content":5220},[5221],{"text":5222,"type":38,"marks":5223},"Here are the most common industries affected by the factors above:",[5224],{"type":1161,"attrs":5225},{"color":2939},{"type":2708,"attrs":5227,"content":5228},{"level":4840},[5229],{"text":922,"type":38,"marks":5230},[5231],{"type":1161,"attrs":5232},{"color":3660},{"type":34,"content":5234},[5235,5240,5248],{"text":5236,"type":38,"marks":5237},"This industry encompasses all aspects of providing care to individuals. Proper forecasting is crucial to keep patients safe while preventing employee burnout. Some factors that heavily influence the ",[5238],{"type":1161,"attrs":5239},{"color":2939},{"text":932,"type":38,"marks":5241},[5242,5245,5247],{"type":1433,"attrs":5243},{"href":5244,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry/healthcare",{"type":1161,"attrs":5246},{"color":3175},{"type":2725},{"text":5249,"type":38,"marks":5250}," include:",[5251],{"type":1161,"attrs":5252},{"color":2939},{"type":3283,"content":5254},[5255,5270,5285,5300,5315],{"type":3286,"content":5256},[5257],{"type":34,"content":5258},[5259,5265],{"text":5260,"type":38,"marks":5261},"Absenteeism:",[5262,5263],{"type":1194},{"type":1161,"attrs":5264},{"color":2939},{"text":5266,"type":38,"marks":5267}," Patient safety is at risk if a healthcare worker calls out and you can’t find a replacement.",[5268],{"type":1161,"attrs":5269},{"color":2939},{"type":3286,"content":5271},[5272],{"type":34,"content":5273},[5274,5280],{"text":5275,"type":38,"marks":5276},"Turnover: ",[5277,5278],{"type":1194},{"type":1161,"attrs":5279},{"color":2939},{"text":5281,"type":38,"marks":5282},"Workers may leave a job in response to burnout.",[5283],{"type":1161,"attrs":5284},{"color":2939},{"type":3286,"content":5286},[5287],{"type":34,"content":5288},[5289,5295],{"text":5290,"type":38,"marks":5291},"Availability:",[5292,5293],{"type":1194},{"type":1161,"attrs":5294},{"color":2939},{"text":5296,"type":38,"marks":5297}," Within a healthcare facility, shifts must be filled by people with specific training and experience, which complicates how you find coverage for the needed roles during operating hours (which may be 24/7). ",[5298],{"type":1161,"attrs":5299},{"color":2939},{"type":3286,"content":5301},[5302],{"type":34,"content":5303},[5304,5310],{"text":5305,"type":38,"marks":5306},"Labor laws:",[5307,5308],{"type":1194},{"type":1161,"attrs":5309},{"color":2939},{"text":5311,"type":38,"marks":5312}," In healthcare, it’s easy to lose track of time and miss breaks or allow workers to go into overtime.",[5313],{"type":1161,"attrs":5314},{"color":2939},{"type":3286,"content":5316},[5317],{"type":34,"content":5318},[5319,5325],{"text":5320,"type":38,"marks":5321},"Occupancy levels: ",[5322,5323],{"type":1194},{"type":1161,"attrs":5324},{"color":2939},{"text":5326,"type":38,"marks":5327},"Increased need for care requires additional staff to support the load.  ",[5328],{"type":1161,"attrs":5329},{"color":2939},{"type":2708,"attrs":5331,"content":5332},{"level":4840},[5333],{"text":5334,"type":38,"marks":5335},"Retail ",[5336],{"type":1161,"attrs":5337},{"color":3660},{"type":34,"content":5339},[5340,5349,5354,5363],{"text":5341,"type":38,"marks":5342},"Retail stores",[5343,5346,5348],{"type":1433,"attrs":5344},{"href":5345,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry/retail",{"type":1161,"attrs":5347},{"color":3175},{"type":2725},{"text":5350,"type":38,"marks":5351}," sell a variety of products, from clothing to ",[5352],{"type":1161,"attrs":5353},{"color":2939},{"text":5355,"type":38,"marks":5356},"groceries",[5357,5360,5362],{"type":1433,"attrs":5358},{"href":5359,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry/supermarkets",{"type":1161,"attrs":5361},{"color":3175},{"type":2725},{"text":5364,"type":38,"marks":5365},". Factors like turnover and absenteeism are common in the retail sector. Other factors that play into labor forecasting in retail are:",[5366],{"type":1161,"attrs":5367},{"color":2939},{"type":3283,"content":5369},[5370,5396,5411,5426],{"type":3286,"content":5371},[5372],{"type":34,"content":5373},[5374,5380,5385,5391],{"text":5375,"type":38,"marks":5376},"Anticipated foot traffic: ",[5377,5378],{"type":1194},{"type":1161,"attrs":5379},{"color":2939},{"text":5381,"type":38,"marks":5382},"A store may have an influx of customers ",[5383],{"type":1161,"attrs":5384},{"color":2939},{"text":5386,"type":38,"marks":5387},"or",[5388,5389],{"type":1213},{"type":1161,"attrs":5390},{"color":2939},{"text":5392,"type":38,"marks":5393}," workers with nothing to do.",[5394],{"type":1161,"attrs":5395},{"color":2939},{"type":3286,"content":5397},[5398],{"type":34,"content":5399},[5400,5406],{"text":5401,"type":38,"marks":5402},"Seasonality:",[5403,5404],{"type":1194},{"type":1161,"attrs":5405},{"color":2939},{"text":5407,"type":38,"marks":5408}," Some holidays encourage more shopping than others. Examples include Black Friday, Christmas, and Valentine’s Day.",[5409],{"type":1161,"attrs":5410},{"color":2939},{"type":3286,"content":5412},[5413],{"type":34,"content":5414},[5415,5421],{"text":5416,"type":38,"marks":5417},"Weather:",[5418,5419],{"type":1194},{"type":1161,"attrs":5420},{"color":2939},{"text":5422,"type":38,"marks":5423}," Weather can affect anticipated traffic. It may influence whether employees can get to work safely as well. ",[5424],{"type":1161,"attrs":5425},{"color":2939},{"type":3286,"content":5427},[5428],{"type":34,"content":5429},[5430,5436],{"text":5431,"type":38,"marks":5432},"Labor laws: ",[5433,5434],{"type":1194},{"type":1161,"attrs":5435},{"color":2939},{"text":5437,"type":38,"marks":5438},"It’s difficult to juggle breaks for every worker within a single retail store.",[5439],{"type":1161,"attrs":5440},{"color":2939},{"type":2708,"attrs":5442,"content":5443},{"level":4840},[5444],{"text":948,"type":38,"marks":5445},[5446],{"type":1161,"attrs":5447},{"color":3660},{"type":34,"content":5449},[5450,5458],{"text":948,"type":38,"marks":5451},[5452,5455,5457],{"type":1433,"attrs":5453},{"href":5454,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry/hotels",{"type":1161,"attrs":5456},{"color":3175},{"type":2725},{"text":5459,"type":38,"marks":5460}," has a wide range of businesses under its umbrella. These include hotels, spas, and tourist attractions. Some of the labor forecasting influences for organizations in this industry include:",[5461],{"type":1161,"attrs":5462},{"color":2939},{"type":3283,"content":5464},[5465,5480,5494,5509],{"type":3286,"content":5466},[5467],{"type":34,"content":5468},[5469,5475],{"text":5470,"type":38,"marks":5471},"Occupancy levels:",[5472,5473],{"type":1194},{"type":1161,"attrs":5474},{"color":2939},{"text":5476,"type":38,"marks":5477}," Hospitality services have an occupancy level, but you also need to consider demand for services and pace of work as you forecast labor demand.",[5478],{"type":1161,"attrs":5479},{"color":2939},{"type":3286,"content":5481},[5482],{"type":34,"content":5483},[5484,5489],{"text":5401,"type":38,"marks":5485},[5486,5487],{"type":1194},{"type":1161,"attrs":5488},{"color":2939},{"text":5490,"type":38,"marks":5491}," Hospitality is especially vulnerable to seasonality. Depending on the season, a business can become overwhelmed or be completely empty. ",[5492],{"type":1161,"attrs":5493},{"color":2939},{"type":3286,"content":5495},[5496],{"type":34,"content":5497},[5498,5504],{"text":5499,"type":38,"marks":5500},"Budget constraints:",[5501,5502],{"type":1194},{"type":1161,"attrs":5503},{"color":2939},{"text":5505,"type":38,"marks":5506}," Hospitality budgets need to encompass a variety of factors. Each factor can affect how much money goes towards labor.",[5507],{"type":1161,"attrs":5508},{"color":2939},{"type":3286,"content":5510},[5511],{"type":34,"content":5512},[5513,5518],{"text":5305,"type":38,"marks":5514},[5515,5516],{"type":1194},{"type":1161,"attrs":5517},{"color":2939},{"text":5519,"type":38,"marks":5520}," Employees who are busy with guests may forget to take breaks.",[5521],{"type":1161,"attrs":5522},{"color":2939},{"type":2708,"attrs":5524,"content":5525},{"level":4840},[5526],{"text":5527,"type":38,"marks":5528},"Food service ",[5529],{"type":1161,"attrs":5530},{"color":3660},{"type":34,"content":5532},[5533,5538,5547],{"text":5534,"type":38,"marks":5535},"Like retail, ",[5536],{"type":1161,"attrs":5537},{"color":2939},{"text":5539,"type":38,"marks":5540},"food service",[5541,5544,5546],{"type":1433,"attrs":5542},{"href":5543,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry/hospitality",{"type":1161,"attrs":5545},{"color":3175},{"type":2725},{"text":5548,"type":38,"marks":5549}," is often an industry where newcomers to the workforce start. This factor can lead to high turnover and absenteeism. Other factors can also affect the food service staff planning, such as:",[5550],{"type":1161,"attrs":5551},{"color":2939},{"type":3283,"content":5553},[5554,5569,5583],{"type":3286,"content":5555},[5556],{"type":34,"content":5557},[5558,5564],{"text":5559,"type":38,"marks":5560},"Anticipated foot traffic:",[5561,5562],{"type":1194},{"type":1161,"attrs":5563},{"color":2939},{"text":5565,"type":38,"marks":5566}," Knowing how to calculate staffing needs while balancing busy mealtimes and downtime is challenging. ",[5567],{"type":1161,"attrs":5568},{"color":2939},{"type":3286,"content":5570},[5571],{"type":34,"content":5572},[5573,5578],{"text":5416,"type":38,"marks":5574},[5575,5576],{"type":1194},{"type":1161,"attrs":5577},{"color":2939},{"text":5579,"type":38,"marks":5580}," Weather plays a major role in anticipated traffic. It can also impact whether employees can come in.",[5581],{"type":1161,"attrs":5582},{"color":2939},{"type":3286,"content":5584},[5585],{"type":34,"content":5586},[5587,5592],{"text":5305,"type":38,"marks":5588},[5589,5590],{"type":1194},{"type":1161,"attrs":5591},{"color":2939},{"text":5593,"type":38,"marks":5594}," Labor laws affect all food service businesses. Employees must take regular breaks.",[5595],{"type":1161,"attrs":5596},{"color":2939},{"type":2708,"attrs":5598,"content":5599},{"level":4840},[5600],{"text":5601,"type":38,"marks":5602},"Call centers",[5603],{"type":1161,"attrs":5604},{"color":3660},{"type":34,"content":5606},[5607,5615],{"text":5601,"type":38,"marks":5608},[5609,5612,5614],{"type":1433,"attrs":5610},{"href":5611,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry/call-centre",{"type":1161,"attrs":5613},{"color":3175},{"type":2725},{"text":5616,"type":38,"marks":5617}," often intersect with multiple industries. Employees provide customer support and handle inquiries. Labor forecasting in a call center must consider the effects of:",[5618],{"type":1161,"attrs":5619},{"color":2939},{"type":3283,"content":5621},[5622,5636,5650],{"type":3286,"content":5623},[5624],{"type":34,"content":5625},[5626,5631],{"text":5290,"type":38,"marks":5627},[5628,5629],{"type":1194},{"type":1161,"attrs":5630},{"color":2939},{"text":5632,"type":38,"marks":5633}," Staffing a call center often means filling odd-hour shifts in order to provide round-the-clock customer service.",[5634],{"type":1161,"attrs":5635},{"color":2939},{"type":3286,"content":5637},[5638],{"type":34,"content":5639},[5640,5645],{"text":5470,"type":38,"marks":5641},[5642,5643],{"type":1194},{"type":1161,"attrs":5644},{"color":2939},{"text":5646,"type":38,"marks":5647}," A business needs space for its employees. A lack of space impacts whether employees can handle the workload.",[5648],{"type":1161,"attrs":5649},{"color":2939},{"type":3286,"content":5651},[5652],{"type":34,"content":5653},[5654,5660],{"text":5655,"type":38,"marks":5656},"Turnover:",[5657,5658],{"type":1194},{"type":1161,"attrs":5659},{"color":2939},{"text":5661,"type":38,"marks":5662}," Working in a call center can be stressful and repetitive, leading to higher turnover rates. ",[5663],{"type":1161,"attrs":5664},{"color":2939},{"type":2708,"attrs":5666,"content":5667},{"level":4840},[5668],{"text":874,"type":38,"marks":5669},[5670],{"type":1161,"attrs":5671},{"color":3660},{"type":34,"content":5673},[5674,5682],{"text":874,"type":38,"marks":5675},[5676,5679,5681],{"type":1433,"attrs":5677},{"href":5678,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry/entertainment",{"type":1161,"attrs":5680},{"color":3175},{"type":2725},{"text":5683,"type":38,"marks":5684}," is an umbrella term for any business providing fun or recreation, like bowling alleys, theme parks, and movie theaters. Factors influencing the entertainment industry include: ",[5685],{"type":1161,"attrs":5686},{"color":2939},{"type":3283,"content":5688},[5689,5703,5717],{"type":3286,"content":5690},[5691],{"type":34,"content":5692},[5693,5698],{"text":5320,"type":38,"marks":5694},[5695,5696],{"type":1194},{"type":1161,"attrs":5697},{"color":2939},{"text":5699,"type":38,"marks":5700},"Entertainment businesses must consider how long customers spend at their business and how quickly you can serve them. A lack of employees could lead to impatient customers and a poor reputation.",[5701],{"type":1161,"attrs":5702},{"color":2939},{"type":3286,"content":5704},[5705],{"type":34,"content":5706},[5707,5712],{"text":5275,"type":38,"marks":5708},[5709,5710],{"type":1194},{"type":1161,"attrs":5711},{"color":2939},{"text":5713,"type":38,"marks":5714},"The entertainment industry is susceptible to employee turnover because employees can burn out on customer service, physical demands of the job, and night and weekend hours. ",[5715],{"type":1161,"attrs":5716},{"color":2939},{"type":3286,"content":5718},[5719],{"type":34,"content":5720},[5721,5726],{"text":5401,"type":38,"marks":5722},[5723,5724],{"type":1194},{"type":1161,"attrs":5725},{"color":2939},{"text":5727,"type":38,"marks":5728}," Some businesses shut down or alter hours for seasonal fluctuations. Employee disruptions are often a result.",[5729],{"type":1161,"attrs":5730},{"color":2939},{"type":2708,"attrs":5732,"content":5733},{"level":4840},[5734],{"text":5735,"type":38,"marks":5736},"Manufacturing and logistics",[5737],{"type":1161,"attrs":5738},{"color":3660},{"type":34,"content":5740},[5741,5749],{"text":5735,"type":38,"marks":5742},[5743,5746,5748],{"type":1433,"attrs":5744},{"href":5745,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry/manufacturing-logistics",{"type":1161,"attrs":5747},{"color":3175},{"type":2725},{"text":5750,"type":38,"marks":5751}," are challenging industries for employees and company leaders. The physical demands are well known. Factors outside an organization’s control can derail the schedule. For example, late deliveries of essential materials can create issues.",[5752],{"type":1161,"attrs":5753},{"color":2939},{"type":34,"content":5755},[5756],{"text":5757,"type":38,"marks":5758},"This industry can also experience the impacts of:",[5759],{"type":1161,"attrs":5760},{"color":2939},{"type":3283,"content":5762},[5763,5777,5791,5805],{"type":3286,"content":5764},[5765],{"type":34,"content":5766},[5767,5772],{"text":5431,"type":38,"marks":5768},[5769,5770],{"type":1194},{"type":1161,"attrs":5771},{"color":2939},{"text":5773,"type":38,"marks":5774},"Additional laws may influence businesses in this market, such as workplace safety accommodations.",[5775],{"type":1161,"attrs":5776},{"color":2939},{"type":3286,"content":5778},[5779],{"type":34,"content":5780},[5781,5786],{"text":5290,"type":38,"marks":5782},[5783,5784],{"type":1194},{"type":1161,"attrs":5785},{"color":2939},{"text":5787,"type":38,"marks":5788}," Lack of employee availability can completely ruin a production schedule. Poor scheduling can create a snowball effect for all team members.",[5789],{"type":1161,"attrs":5790},{"color":2939},{"type":3286,"content":5792},[5793],{"type":34,"content":5794},[5795,5800],{"text":5499,"type":38,"marks":5796},[5797,5798],{"type":1194},{"type":1161,"attrs":5799},{"color":2939},{"text":5801,"type":38,"marks":5802}," This factor can make getting things done on time difficult. ",[5803],{"type":1161,"attrs":5804},{"color":2939},{"type":3286,"content":5806},[5807],{"type":34,"content":5808},[5809,5815],{"text":5810,"type":38,"marks":5811},"Weather: ",[5812,5813],{"type":1194},{"type":1161,"attrs":5814},{"color":2939},{"text":5816,"type":38,"marks":5817},"If employees can’t work or deliveries don’t come because of weather, it’s nearly impossible to recover lost time. ",[5818],{"type":1161,"attrs":5819},{"color":2939},{"type":2708,"attrs":5821,"content":5822},{"level":3653},[5823],{"text":5824,"type":38,"marks":5825},"Labor forecasting doesn’t have to be difficult",[5826],{"type":1161,"attrs":5827},{"color":2939},{"type":34,"content":5829},[5830,5835,5842,5850],{"text":5831,"type":38,"marks":5832},"Running a business is already hard enough — make labor forecasting easier with Deputy. Our software can streamline the forecasting process across",[5833],{"type":1161,"attrs":5834},{"color":2939},{"text":3477,"type":38,"marks":5836},[5837,5840],{"type":1433,"attrs":5838},{"href":5839,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/industry",{"type":1161,"attrs":5841},{"color":2939},{"text":5843,"type":38,"marks":5844},"various industries.",[5845,5847,5849],{"type":1433,"attrs":5846},{"href":5839,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":5848},{"color":3175},{"type":2725},{"text":5851,"type":38,"marks":5852}," All pertinent information is in one place, including budgets, scheduling, and timesheets. ",[5853],{"type":1161,"attrs":5854},{"color":2939},{"type":34,"content":5856},[5857,5862,5870],{"text":5858,"type":38,"marks":5859},"Learn ",[5860],{"type":1161,"attrs":5861},{"color":2939},{"text":5863,"type":38,"marks":5864},"how Deputy can make labor demand forecasting 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Hardware ","2024-05-28T16:39:33.627Z","2024-05-28T16:51:21.942Z","2024-05-28T16:51:21.964Z",504054154,"502eb5f1-dece-4fa5-8eff-afa1a81d691f",{"seo":5930,"_uid":5936,"logo":5937,"plan":5945,"video":42,"excerpt":5946,"headline":5934,"industry":5947,"location":5948,"component":133,"post_date":5949,"thumbnail":5950,"types_tag":5958,"story_image":5959,"story_quote":5964,"features_tag":5967,"show_resource":59,"story_content":5968,"industries_tag":6005,"solution_image":6006,"solution_quote":6011,"challenge_image":6014,"challenge_quote":6016,"customer_glance":6019,"current_customer":6030,"solution_content":6031,"challenge_content":6087,"customer_story_headline":6126},{"_uid":5931,"title":15,"plugin":16,"seoTitle":5932,"description":19,"seoKeywords":5933,"seoTitleInput":5934,"seoDescription":5935},"52f5061d-1532-497e-afca-2bab54578c9d","66 Hardware - Customer Case Story — Deputy","scheduling, turnover, labor targets","66 Hardware - Customer Case Story","This iconic chain of hardware stores reduced turnover by 26% and hit 60% of their manager’s labor targets.","59254652-fc9f-4f16-b082-512f9ce67a4c",{"_uid":5938,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":604,"imageName":5939,"imageS3Key":5940,"description":45,"mobileWidth":5941,"desktopWidth":5941,"assetSelector":42,"imagePublicUrl":5942,"imageOriginalUrl":5943,"sourceImageWidth":604,"sourceImageHeight":5944},"f257785b-a767-4128-9ce4-fc19187bf0b6","ace-thumb.png","f/64010/300x193/7c0e989a86/ace-thumb.png","150","https://s3.amazonaws.com/a.storyblok.com/f/64010/300x193/7c0e989a86/ace-thumb.png","//a.storyblok.com/f/64010/300x193/7c0e989a86/ace-thumb.png",193,"premium","This iconic chain of hardware stores reduced turnover by 26% and hit 60% of their manager’s labor targets",[1036],"United States","2024-05-28 12:00",{"_uid":5951,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":5952,"imageS3Key":5953,"description":45,"assetSelector":42,"imagePublicUrl":5954,"imageOriginalUrl":5955,"sourceImageWidth":5956,"sourceImageHeight":5957},"73c2b2a4-0391-450b-80dd-2fc3e2686830","ace2-thumb.png","f/64010/1304x646/3badaa11ff/ace2-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1304x646/3badaa11ff/ace2-thumb.png","//a.storyblok.com/f/64010/1304x646/3badaa11ff/ace2-thumb.png",1304,646,[],{"_uid":5960,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":5961,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":5962,"desktopWidth":5963,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"fa792051-a822-4025-940a-af7a9b9fe5b4",1300,"335","650",{"type":31,"content":5965},[5966],{"type":34},[],{"type":31,"content":5969},[5970,5977,5984,5991,5998],{"type":34,"content":5971},[5972],{"text":5973,"type":38,"marks":5974},"Established in 1926, Route 66 is one of America's original highways. Many traveled westward from Chicago to Los Angeles for a new beginning using this road. If you find yourself cruising down this historic route today, you’ll pass by one of Ace Hardware’s most impeccable stores: 66 Hardware.",[5975],{"type":1161,"attrs":5976},{"color":2939},{"type":34,"content":5978},[5979],{"text":5980,"type":38,"marks":5981},"66 Hardware opened its first store twenty-eight years ago. Today, it has expanded to operating five stores across Oklahoma and Texas. By the end of 2024, it will open its sixth location. ",[5982],{"type":1161,"attrs":5983},{"color":2939},{"type":34,"content":5985},[5986],{"text":5987,"type":38,"marks":5988},"With so much business growth over the years, one thing remains constant: all of the stores share the same mission of being an extraordinary place to work and an amazing place to shop. ",[5989],{"type":1161,"attrs":5990},{"color":2939},{"type":34,"content":5992},[5993],{"text":5994,"type":38,"marks":5995},"Their District Manager, David Zane, shares that there are around two hundred part-time and full-time employees combined across all their stores. He points out that what makes his growing team unique is the diverse working age groups—ranging from teens to seniors. ",[5996],{"type":1161,"attrs":5997},{"color":2939},{"type":34,"content":5999},[6000],{"text":6001,"type":38,"marks":6002},"As his team was growing, David realized his previous scheduling solution wasn’t robust enough to help his managers create efficient schedules, stay within their budgets, make last-minute changes, and streamline operations.",[6003],{"type":1161,"attrs":6004},{"color":2939},[],{"_uid":6007,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":5961,"imageName":5952,"imageS3Key":6008,"description":45,"mobileWidth":5962,"desktopWidth":5963,"assetSelector":42,"imagePublicUrl":6009,"imageOriginalUrl":6010,"sourceImageWidth":5956,"sourceImageHeight":5957},"e7a3e0ab-4dcb-4441-9265-4e686de908d0","f/64010/1304x646/58eb3900eb/ace2-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1304x646/58eb3900eb/ace2-thumb.png","//a.storyblok.com/f/64010/1304x646/58eb3900eb/ace2-thumb.png",{"type":31,"content":6012},[6013],{"type":34},{"_uid":6015,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":5961,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":5962,"desktopWidth":5963,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"71222ca1-1623-4635-bf6e-26da8553d954",{"type":31,"content":6017},[6018],{"type":34},[6020,6024,6027],{"_uid":6021,"text":6022,"component":6023},"afa55a83-b675-4c4f-bf91-7c11300a7190","Reduced turnover by 26% across five stores ","text-line",{"_uid":6025,"text":6026,"component":6023},"49302afb-f1cc-4d21-a715-e8e90d398056","60% of managers have now hit their labor budget targets",{"_uid":6028,"text":6029,"component":6023},"3b20742a-565a-4475-8e43-e7d08d25035a","Fewer call-outs and last-minute schedule changes ","yes",{"type":31,"content":6032},[6033,6052,6059,6066,6073,6080],{"type":34,"content":6034},[6035,6040,6047],{"text":6036,"type":38,"marks":6037},"Since using Deputy, managers have been able to gauge fluctuating demand and create schedules to match it using the software’s ",[6038],{"type":1161,"attrs":6039},{"color":2939},{"text":2830,"type":38,"marks":6041},[6042,6044,6046],{"type":1433,"attrs":6043},{"href":2834,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":6045},{"color":3175},{"type":2725},{"text":6048,"type":38,"marks":6049}," feature. ",[6050],{"type":1161,"attrs":6051},{"color":2939},{"type":34,"content":6053},[6054],{"text":6055,"type":38,"marks":6056},"This has helped managers create smart schedules and stay within labor budgets. In fact, 60% of their managers have now hit their labor targets because they can easily track wages compared to budget and sales within Deputy. ",[6057],{"type":1161,"attrs":6058},{"color":2939},{"type":34,"content":6060},[6061],{"text":6062,"type":38,"marks":6063},"Furthermore, managers have been able to create and optimize schedules with ease. They can make schedule changes on the fly or duplicate ideal schedules with a few clicks. By quickly updating and publishing schedules, employees can get their schedules faster, which has improved attendance and reduced turnover by 26% across the five stores. ",[6064],{"type":1161,"attrs":6065},{"color":2939},{"type":34,"content":6067},[6068],{"text":6069,"type":38,"marks":6070},"“The nice thing about Deputy is that there are fewer callouts and last-minute changes. If someone’s got a dentist appointment or going to be on vacation, there is the ability to be flexible with that,” says David.",[6071],{"type":1161,"attrs":6072},{"color":2939},{"type":34,"content":6074},[6075],{"text":6076,"type":38,"marks":6077},"That visibility and flexibility have positively impacted staff retention. He adds, “And without a doubt, our staff retention has definitely increased because employees know they can be flexible with their schedules. They could also pull out their phone and be a few clicks away from doing what they have to do when it comes to scheduling.”",[6078],{"type":1161,"attrs":6079},{"color":2939},{"type":34,"content":6081},[6082],{"text":6083,"type":38,"marks":6084},"When asked how Deputy has also helped his team boost team camaraderie, especially across a team of different working age groups, David shares: “We have a few old timers that need help with [scheduling using the app], and the younger employees [will pull out their phones] and teach the older team member, it just really opens the communication flow between staff, which is so refreshing.”",[6085],{"type":1161,"attrs":6086},{"color":2939},{"type":31,"content":6088},[6089,6096,6103,6110,6117,6124],{"type":34,"content":6090},[6091],{"text":6092,"type":38,"marks":6093},"With their old platform, 66 Hardware couldn’t schedule staff efficiently across all their storefronts. Each location had its own set of goals, unique scheduling circumstances, and labor budgets to follow. ",[6094],{"type":1161,"attrs":6095},{"color":2939},{"type":34,"content":6097},[6098],{"text":6099,"type":38,"marks":6100},"Since their old system wasn’t easy to use, managers turned to manual processes instead, which caused them to lose time and efficiency when managing schedules.",[6101],{"type":1161,"attrs":6102},{"color":2939},{"type":34,"content":6104},[6105],{"text":6106,"type":38,"marks":6107},"“If a store manager weren’t tech savvy, they would use a piece of paper and pen, make photocopies of a sheet, fill it out, keep the schedules the same, and cross out those who were on leave,” David explains.  ",[6108],{"type":1161,"attrs":6109},{"color":2939},{"type":34,"content":6111},[6112],{"text":6113,"type":38,"marks":6114},"Schedule management only became more complex when there were seasonal schedule variations. For example, managers wanted to hire more gardening staff during the end of the year or schedule more lighting staff during the holidays. ",[6115],{"type":1161,"attrs":6116},{"color":2939},{"type":34,"content":6118},[6119],{"text":6120,"type":38,"marks":6121},"Another hurdle managers faced when creating and editing schedules using pen and paper was adhering to their labor model and staying on budget. David shares, “They couldn’t see exactly what hours were used.” ",[6122],{"type":1161,"attrs":6123},{"color":2939},{"type":2708,"attrs":6125},{"level":2710},{"type":31,"content":6127},[6128],{"type":34,"content":6129},[6130],{"text":5946,"type":38,"marks":6131},[6132],{"type":1161,"attrs":6133},{"color":2939},"66-hardware","us/customers/66-hardware",-2800,[],24462904,"b511663a-d233-4cf8-bdf9-4bf9731c9f8b",[],{"name":6142,"created_at":6143,"published_at":6144,"updated_at":6145,"id":6146,"uuid":6147,"content":6148,"slug":7836,"full_slug":7837,"sort_by_date":90,"position":91,"tag_list":7838,"is_startpage":17,"parent_id":7839,"meta_data":90,"group_id":7840,"first_published_at":7841,"release_id":90,"lang":96,"path":90,"alternates":7842,"default_full_slug":90,"translated_slugs":90},"Boost Employee Retention Without Breaking the Bank","2024-03-15T04:24:27.353Z","2026-09-10T03:46:32.222Z","2026-09-10T03:46:32.254Z",461874881,"8fc21dd2-529d-4507-8862-8c7b0c571979",{"seo":6149,"_uid":6154,"footer":24,"header":25,"content":6155,"headline":6142,"component":1653,"post_date":7819,"thumbnail":7820,"types_tag":7823,"header_text":42,"spacing_top":1344,"features_tag":7830,"social_image":7833,"show_resource":59,"industries_tag":7835,"spacing_top_mobile":1420,"header_buttons_mobile":42,"header_buttons_desktop":42},{"_uid":6150,"title":15,"plugin":16,"seoTitle":6151,"description":19,"seoKeywords":6152,"seoTitleInput":6142,"seoDescription":6153},"3e07adbb-0e38-452c-9465-ab5f36ab6969","Boost Employee Retention Without Breaking the Bank — Deputy","Employee Retention","Read on to unlock cost-effective HR solutions to improve employee retention. 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Employee turnover is a costly problem for businesses of all sizes. According ",{"text":6210,"type":38,"marks":6211},"to the CIPD",[6212],{"type":1433,"attrs":6213},{"href":6214,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.cipd.org/uk/knowledge/factsheets/turnover-retention-factsheet/",{"text":6216,"type":38},", the average cost of replacing an employee in the UK is £30,000. In addition to the financial costs, turnover can lead to decreased productivity, morale and customer satisfaction.",{"type":1165},{"type":1165},{"text":6220,"type":38},"HR professionals are at the forefront of this battle, tasked with creating an environment that fosters employee loyalty and commitment.",{"type":31,"content":6222},[6223,6228],{"type":34,"content":6224},[6225],{"text":6202,"type":38,"marks":6226},[6227],{"type":1194},{"type":34,"content":6229},[6230,6232,6233,6234],{"text":6231,"type":38},"In today’s competitive job market, it’s more important than ever for businesses to focus on employee retention. Employee turnover is a costly problem for businesses of all sizes. In addition to the financial costs, turnover can lead to decreased productivity, morale and customer satisfaction.",{"type":1165},{"type":1165},{"text":6220,"type":38},{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"_uid":6238,"content":6239,"component":5875,"spacer_bottom":1370,"additional_style":42,"spacer_bottom_mobile":42},"86b01f24-4a84-40cc-896b-45a9036ff4dd",{"type":31,"content":6240},[6241,6246,6250,6256,6269,6295,6301],{"type":2708,"attrs":6242,"content":6243},{"level":3653},[6244],{"text":6245,"type":38},"1. Creating a Positive and Supportive Work Culture",{"type":34,"content":6247},[6248],{"text":6249,"type":38},"A positive and supportive work culture is the foundation of a thriving workplace and the bedrock of retaining top talent.",{"type":2708,"attrs":6251,"content":6252},{"level":4840},[6253,6254],{"type":1165},{"text":6255,"type":38},"Cultivating a Culture of Appreciation and Recognition",{"type":34,"content":6257},[6258,6260,6267],{"text":6259,"type":38},"Let your employees know you appreciate their hard work and dedication. Employees can feel recognised through formal recognition programs, like earning the Employee of the Month award, or through informal gestures, such as receiving a handwritten thank you note. 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Offering Opportunities for Professional Growth",{"type":34,"content":6442},[6443,6445,6450],{"text":6444,"type":38},"According to ",{"text":6446,"type":38,"marks":6447},"Deputy’s data",[6448],{"type":1433,"attrs":6449},{"href":6375,"uuid":6376,"anchor":90,"target":1436,"linktype":61},{"text":6451,"type":38},", 89% of shift workers want their employer to offer personal or professional development opportunities. Career and job-related certifications, technical skills, and leadership are the most popular. Empowering employees with growth opportunities fosters loyalty and commitment to your business. You want to see that they are growing and developing in their careers. Offering opportunities for professional growth is a great way to keep them engaged and motivated.",{"type":2708,"attrs":6453,"content":6454},{"level":4840},[6455,6456],{"type":1165},{"text":6457,"type":38},"Personalised Skill Development and Training Programs",{"type":34,"content":6459},[6460,6465,6473,6477],{"text":6461,"type":38,"marks":6462},"Provide your staff with the ",[6463],{"type":1161,"attrs":6464},{"color":6369},{"text":6466,"type":38,"marks":6467},"training and development",[6468,6471],{"type":1433,"attrs":6469},{"href":6470,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/blog/how-to-attract-and-retain-staff-during-inflation",{"type":1161,"attrs":6472},{"color":6313},{"text":3477,"type":38,"marks":6474},[6475],{"type":1161,"attrs":6476},{"color":6313},{"text":6478,"type":38,"marks":6479},"they need to succeed. This could include formal training programs, on-the-job training, or mentorship opportunities.",[6480],{"type":1161,"attrs":6481},{"color":6369},{"type":2708,"attrs":6483,"content":6484},{"level":4840},[6485,6486],{"type":1165},{"text":6487,"type":38},"Implementing Career Progression Plans",{"type":34,"content":6489},[6490,6495,6503,6507,6514,6518],{"text":6491,"type":38,"marks":6492},"Create clear career paths for employees so they know what they need to reach their goals. Support them in mapping out their career goals and developing a plan to achieve them. This will give them a sense of purpose and direction in their work. Leverage ",[6493],{"type":1161,"attrs":6494},{"color":6369},{"text":6496,"type":38,"marks":6497},"Deputy’s performance ",[6498,6501],{"type":1433,"attrs":6499},{"href":6500,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/features/performance-management",{"type":1161,"attrs":6502},{"color":6313},{"text":3673,"type":38,"marks":6504},[6505],{"type":1161,"attrs":6506},{"color":6313},{"text":6508,"type":38,"marks":6509},"management tools",[6510,6512],{"type":1433,"attrs":6511},{"href":6500,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":6513},{"color":6313},{"text":3477,"type":38,"marks":6515},[6516],{"type":1161,"attrs":6517},{"color":6313},{"text":6519,"type":38,"marks":6520},"to track employee progress and implement effective career progression plans.",[6521],{"type":1161,"attrs":6522},{"color":6369},{"type":2708,"attrs":6524,"content":6525},{"level":4840},[6526,6527],{"type":1165},{"text":6528,"type":38},"Mentoring and Coaching Initiatives",{"type":34,"content":6530},[6531,6536,6542,6546,6551,6559,6563,6568,6576,6580],{"text":6532,"type":38,"marks":6533},"Pair your newer starters with experienced internal mentors or external work coaches who can help them develop their skills and knowledge as well as deal with the demands of shift work on their bodies and mental health. Use Deputy’s ",[6534],{"type":1161,"attrs":6535},{"color":6369},{"text":6306,"type":38,"marks":6537},[6538,6540],{"type":1433,"attrs":6539},{"href":6310,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":6541},{"color":6313},{"text":3477,"type":38,"marks":6543},[6544],{"type":1161,"attrs":6545},{"color":6313},{"text":6547,"type":38,"marks":6548},"to share mentoring and coaching messages within the business. A lot of times, shift workers work alone late at night, very early in the morning different team members on different days each week during their shifts. This can lead to feelings of isolation. When you pair them with a mentor, however, they have someone with whom they can talk and ask questions. Coaches can be found online who can help your team of shift workers cope better with the rigours and demands of shift working. For example, ",[6549],{"type":1161,"attrs":6550},{"color":6369},{"text":6552,"type":38,"marks":6553},"Coach Roger",[6554,6557],{"type":1433,"attrs":6555},{"href":6556,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.instagram.com/a_healthy_shift/",{"type":1161,"attrs":6558},{"color":6313},{"text":3477,"type":38,"marks":6560},[6561],{"type":1161,"attrs":6562},{"color":6313},{"text":6564,"type":38,"marks":6565},"of ",[6566],{"type":1161,"attrs":6567},{"color":6369},{"text":6569,"type":38,"marks":6570},"A Healthy Shift",[6571,6574],{"type":1433,"attrs":6572},{"href":6573,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://ahealthyshift.com/",{"type":1161,"attrs":6575},{"color":6313},{"text":3477,"type":38,"marks":6577},[6578],{"type":1161,"attrs":6579},{"color":6313},{"text":6581,"type":38,"marks":6582},"provides tips on how to recover from night shifts.",[6583],{"type":1161,"attrs":6584},{"color":6369},{"_uid":6586,"content":6587,"component":5875,"spacer_bottom":1344,"additional_style":42,"spacer_bottom_mobile":42},"a4e631d0-c7fe-498a-a3ed-e24bb3418576",{"type":31,"content":6588},[6589,6594,6598,6604,6640,6659,6665],{"type":2708,"attrs":6590,"content":6591},{"level":3653},[6592],{"text":6593,"type":38},"3. 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With Deputy, you can get through all the onboarding paperwork on Tuesday and include them on the pay run the next day,” says Simon Fox, General Manager, Operations, ",[6645],{"type":1161,"attrs":6646},{"color":6369},{"text":6648,"type":38,"marks":6649},"The Boathouse Group",[6650,6653],{"type":1433,"attrs":6651},{"href":6652,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/blog/revamped-employee-onboarding-paperless-fast-easy",{"type":1161,"attrs":6654},{"color":6313},{"text":2167,"type":38,"marks":6656},[6657],{"type":1161,"attrs":6658},{"color":6369},{"type":2708,"attrs":6660,"content":6661},{"level":4840},[6662,6663],{"type":1165},{"text":6664,"type":38},"Gamifying Onboarding to Enhance Engagement",{"type":34,"content":6666},[6667],{"text":6668,"type":38},"Gamification means using gameplay mechanics for non-game applications to encourage specific behaviours and outcomes. 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You can give bonuses, commissions, or other forms of compensation. Non-monetary incentive programs could include contests, leaderboards and challenges encouraging employees to achieve specific goals and go above and beyond.",{"_uid":6809,"image":6810,"items":6817,"subline":6827,"cta_text":6828,"headline":6829,"component":6830,"cta_color":49,"cta_target":6831,"spacer_bottom":1344,"spacer_bottom_mobile":42},"dd4303fb-a967-46a8-ac07-8488345687fb",{"_uid":6811,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6812,"imageName":6813,"imageS3Key":6814,"description":45,"assetSelector":42,"imagePublicUrl":6815,"imageOriginalUrl":6816,"sourceImageWidth":42,"sourceImageHeight":42},"27625126-fc5b-4892-a21c-18da00098742","Book a demo","book-demo-illustration.svg","f/64010/x/7cc6eab558/book-demo-illustration.svg","https://s3.amazonaws.com/a.storyblok.com/f/64010/x/7cc6eab558/book-demo-illustration.svg","https://a.storyblok.com/f/64010/x/7cc6eab558/book-demo-illustration.svg",[6818,6821,6824],{"_uid":6819,"text":6820,"component":6023},"537e7ea6-2a97-4795-b68d-24e3b23d2af4","Understand if Deputy is right for you",{"_uid":6822,"text":6823,"component":6023},"f9a2e87d-71cf-43e6-ac5b-40b7df0646da","Ask any burning questions",{"_uid":6825,"text":6826,"component":6023},"cdd8ca7d-e846-4215-bf58-3f37584a5a26","Learn what our software can do","Book time with our team today. Discover how Deputy can help you from hiring to scheduling in 15 minutes or less.","Book a time now","Want to learn more?","cms-card-to-modal-target","#bookADemo",{"tag":6833,"_uid":6834,"image":6835,"media":6837,"quote":42,"tagline":42,"cta_type":1433,"headline":6850,"link_url":6851,"component":1437,"link_text":2560,"paragraph":6854,"quote_color":42,"spacer_bottom":1344,"highlight_color":42,"image_alignment":6906,"richtext_headline":6907,"spacer_bottom_mobile":1420},"pro tips","90d7952e-057d-488a-8129-011adc7137b9",{"_uid":6836,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":2553,"desktopWidth":2554,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"cdaaeb08-5d47-48f5-896a-12013a6089f0",[6838],{"_uid":6839,"media":6840,"component":6356},"9e4c66dd-3bba-44bf-ac44-95accae887f7",[6841],{"_uid":6842,"image":6843,"component":6355},"59bc9763-2774-411b-bb34-3fe840a41b3d",{"_uid":6844,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6845,"imageName":6846,"imageS3Key":6847,"description":45,"assetSelector":42,"imagePublicUrl":6848,"imageOriginalUrl":6849,"sourceImageWidth":1180,"sourceImageHeight":1619},"fb25d143-c7da-491e-8ed6-a24f81ac1048","employee retention","boost-employee-retention-barworks.png","f/64010/1200x880/e05f535ccc/boost-employee-retention-barworks.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x880/e05f535ccc/boost-employee-retention-barworks.png","https://a.storyblok.com/f/64010/1200x880/e05f535ccc/boost-employee-retention-barworks.png","Employee recognition tips",{"id":6852,"url":42,"linktype":61,"fieldtype":62,"cached_url":6853},"f10cc395-57c1-4192-a143-0b09f609188a","us/features/team-engagement",{"type":31,"content":6855},[6856],{"type":3283,"content":6857},[6858,6864,6870,6876,6882,6888,6894,6900],{"type":3286,"content":6859},[6860],{"type":34,"content":6861},[6862],{"text":6863,"type":38},"Ensure the program aligns with your company’s values.",{"type":3286,"content":6865},[6866],{"type":34,"content":6867},[6868],{"text":6869,"type":38},"Get employee feedback on the program.",{"type":3286,"content":6871},[6872],{"type":34,"content":6873},[6874],{"text":6875,"type":38},"Make the program’s requirements easy to understand.",{"type":3286,"content":6877},[6878],{"type":34,"content":6879},[6880],{"text":6881,"type":38},"Track the results of the program.",{"type":3286,"content":6883},[6884],{"type":34,"content":6885},[6886],{"text":6887,"type":38},"Be specific about what you recognise. Don’t just say, “Good job.” Tell your employees what they did that was so great.",{"type":3286,"content":6889},[6890],{"type":34,"content":6891},[6892],{"text":6893,"type":38},"Be timely. Don’t wait till the end of the year to recognise your team. Recognise your team as soon as possible after they do something that deserves recognition.",{"type":3286,"content":6895},[6896],{"type":34,"content":6897},[6898],{"text":6899,"type":38},"Make it personal. Don’t just send out a generic email or letter. Take the time to write a personal note or have a 1:1 with the employee.",{"type":3286,"content":6901},[6902],{"type":34,"content":6903},[6904],{"text":6905,"type":38},"Be sincere. People can tell when recognition is genuine. Make sure that your appreciation is honest and heartfelt.","left",{"type":31,"content":6908},[6909],{"type":34},{"_uid":6911,"content":6912,"component":5875,"spacer_bottom":1370,"additional_style":42,"spacer_bottom_mobile":42},"c19bc1ab-c035-4817-be4e-9e0268162d48",{"type":31,"content":6913},[6914,6919,6923,6929],{"type":2708,"attrs":6915,"content":6916},{"level":3653},[6917],{"text":6918,"type":38},"5. Prioritising Work-Life Balance and Well-being",{"type":34,"content":6920},[6921],{"text":6922,"type":38},"Striving for a healthy work-life balance contributes to employee satisfaction and retention. Employees who feel frustrated about working long hours that leave little time for themselves are more likely to leave. To avoid early departures from your company, it’s important to prioritise work-life balance and well-being.",{"type":2708,"attrs":6924,"content":6925},{"level":4840},[6926,6927],{"type":1165},{"text":6928,"type":38},"Offering Flexible Work Arrangements for Shift Workers",{"type":34,"content":6930},[6931,6936,6943,6947,6952,6956],{"text":6932,"type":38,"marks":6933},"A flexible working culture is the number one priority for shift workers. Flexible work schedules mean something very different for shift workers than for nine-fivers. For shift workers, flexibility means having more control over when they work, a stable and predictable shift schedule and the ability to declare their availability or swap shifts quickly when life happens. ",[6934],{"type":1161,"attrs":6935},{"color":6369},{"text":6937,"type":38,"marks":6938},"Deputy’s scheduling tools",[6939,6941],{"type":1433,"attrs":6940},{"href":6401,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":6942},{"color":6313},{"text":3477,"type":38,"marks":6944},[6945],{"type":1161,"attrs":6946},{"color":6313},{"text":6948,"type":38,"marks":6949},"can accommodate shift workers’ needs, offering flexible arrangements",[6950],{"type":1161,"attrs":6951},{"color":6369},{"text":3477,"type":38,"marks":6953},[6954],{"type":1161,"attrs":6955},{"color":2939},{"text":6957,"type":38,"marks":6958},"and easy shift swapping that enhance work-life balance.",[6959],{"type":1161,"attrs":6960},{"color":6369},{"_uid":6962,"link":6963,"image":6964,"headline":42,"component":2098,"link_text":42,"paragraph":6970,"spacer_bottom":1370,"spacer_bottom_mobile":1370},"898156f2-d659-44a3-ab48-8e79b736ac5d",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"_uid":6965,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":6966,"imageS3Key":6967,"description":45,"assetSelector":42,"imagePublicUrl":6968,"imageOriginalUrl":6969,"sourceImageWidth":584,"sourceImageHeight":584},"e2ef7913-b196-4048-a8f8-4d3f03775bb3","icon-hr-hire.png","f/64010/260x260/3b9ff6931f/icon-hr-hire.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/260x260/3b9ff6931f/icon-hr-hire.png","https://a.storyblok.com/f/64010/260x260/3b9ff6931f/icon-hr-hire.png",{"type":31,"content":6971},[6972],{"type":34,"content":6973},[6974,6976,6981],{"text":6975,"type":38},"According to Deputy’s ",{"text":6977,"type":38,"marks":6978},"2023 State of Shift Work report",[6979],{"type":1433,"attrs":6980},{"href":6375,"uuid":6376,"anchor":90,"target":1436,"linktype":61},{"text":6982,"type":38},", one-fifth of shift workers have more than one job, making flexible working arrangements and clarity even more critical. 45% of shift workers value the ability to fit in other commitments and 43% say they appreciate schedule flexibility.",{"_uid":6984,"content":6985,"component":5875,"spacer_bottom":1370,"additional_style":42,"spacer_bottom_mobile":42},"8ce5a352-9158-458e-9dce-746cab8651b6",{"type":31,"content":6986},[6987,6992,7031,7037],{"type":2708,"attrs":6988,"content":6989},{"level":4840},[6990],{"text":6991,"type":38},"Nurturing Employee Wellbeing Through Wellness Initiatives",{"type":34,"content":6993},[6994,6999,7006,7010,7015,7022,7026],{"text":6995,"type":38,"marks":6996},"These include on-site fitness facilities or equipment like yoga mats or weights, free mental health resources, EAP or health insurance. ",[6997],{"type":1161,"attrs":6998},{"color":6369},{"text":7000,"type":38,"marks":7001},"Over 60% of shift workers",[7002,7004],{"type":1433,"attrs":7003},{"href":6375,"uuid":6376,"anchor":90,"target":1436,"linktype":61},{"type":1161,"attrs":7005},{"color":6313},{"text":3477,"type":38,"marks":7007},[7008],{"type":1161,"attrs":7009},{"color":6313},{"text":7011,"type":38,"marks":7012},"in our State of Shift Work survey say their employers have offered additional benefits such as free mental health programs, financial education opportunities, same-day pay for quicker access to wages, free meals and drinks and cashback offers to remedy some of the effects of the cost of living crisis. Second to better pay, these benefits ",[7013],{"type":1161,"attrs":7014},{"color":6369},{"text":7016,"type":38,"marks":7017},"rank highly according to our data",[7018,7020],{"type":1433,"attrs":7019},{"href":6375,"uuid":6376,"anchor":90,"target":1436,"linktype":61},{"type":1161,"attrs":7021},{"color":6313},{"text":3477,"type":38,"marks":7023},[7024],{"type":1161,"attrs":7025},{"color":6313},{"text":7027,"type":38,"marks":7028},"in retaining employees, with 94% of shift workers wanting more benefits.",[7029],{"type":1161,"attrs":7030},{"color":6369},{"type":2708,"attrs":7032,"content":7033},{"level":4840},[7034,7035],{"type":1165},{"text":7036,"type":38},"Promoting Mental Health Support and Resources",{"type":34,"content":7038},[7039,7044,7053,7057,7062,7069,7073],{"text":7040,"type":38,"marks":7041},"Provide mental health resources, such as counselling or therapy through an Employee Assistance Programme, to create a culture where staff feel comfortable discussing their mental health. Check out our ",[7042],{"type":1161,"attrs":7043},{"color":6369},{"text":7045,"type":38,"marks":7046},"Hospitality Growth Hacks series",[7047,7051],{"type":1433,"attrs":7048},{"href":7049,"uuid":7050,"anchor":90,"target":1436,"linktype":61},"/us/insights/hospitality-growth-hacks-series","91220680-87eb-4265-9076-5954a836a44b",{"type":1161,"attrs":7052},{"color":6313},{"text":3477,"type":38,"marks":7054},[7055],{"type":1161,"attrs":7056},{"color":6313},{"text":7058,"type":38,"marks":7059},"that tackles how to support and retain your team through the cost of living crisis. You can also use ",[7060],{"type":1161,"attrs":7061},{"color":6369},{"text":7063,"type":38,"marks":7064},"Deputy’s communication platform",[7065,7067],{"type":1433,"attrs":7066},{"href":6310,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":7068},{"color":6313},{"text":3477,"type":38,"marks":7070},[7071],{"type":1161,"attrs":7072},{"color":6313},{"text":7074,"type":38,"marks":7075},"to share mental health resources and support or just give words of encouragement to your team during a hard shift.",[7076],{"type":1161,"attrs":7077},{"color":6369},{"_uid":7079,"content":7080,"component":5875,"spacer_bottom":1370,"additional_style":42,"spacer_bottom_mobile":42},"a1252cfa-082e-4939-b2f1-4581c5821851",{"type":31,"content":7081},[7082,7087,7123,7129,7149,7155,7159,7165,7201,7207],{"type":2708,"attrs":7083,"content":7084},{"level":3653},[7085],{"text":7086,"type":38},"6. Building Strong Employee-Manager Relationships",{"type":34,"content":7088},[7089,7094,7102,7107,7114,7118],{"text":7090,"type":38,"marks":7091},"The relationship between employees and their managers plays a crucial role in their decision to stay with the company. According to a study by the ",[7092],{"type":1161,"attrs":7093},{"color":6369},{"text":7095,"type":38,"marks":7096},"Chartered Institute of Personnel and Development (CIPD)",[7097,7100],{"type":1433,"attrs":7098},{"href":7099,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.cipd.org/uk/about/press-releases/220622-cipd-workers-plan-to-quit/",{"type":1161,"attrs":7101},{"color":6313},{"text":7103,"type":38,"marks":7104},", 72% of employees who left their jobs in the past year cited their manager as a reason for going. According to our State of Shift Work study, ",[7105],{"type":1161,"attrs":7106},{"color":6369},{"text":7108,"type":38,"marks":7109},"67% of shift workers",[7110,7112],{"type":1433,"attrs":7111},{"href":6375,"uuid":6376,"anchor":90,"target":1436,"linktype":61},{"type":1161,"attrs":7113},{"color":6313},{"text":3477,"type":38,"marks":7115},[7116],{"type":1161,"attrs":7117},{"color":6313},{"text":7119,"type":38,"marks":7120},"who feel satisfied with their jobs say they feel supported by their managers.",[7121],{"type":1161,"attrs":7122},{"color":6369},{"type":2708,"attrs":7124,"content":7125},{"level":4840},[7126,7127],{"type":1165},{"text":7128,"type":38},"Effective Managerial Communication",{"type":34,"content":7130},[7131,7136,7144],{"text":7132,"type":38,"marks":7133},"Be clear, concise and honest in your communication with your team. Be open to honest feedback and willing to listen to their concerns and suggestions. Open and honest communication can improve trust and respect among team members, enhancing collaboration, increasing productivity and creating ",[7134],{"type":1161,"attrs":7135},{"color":6369},{"text":7137,"type":38,"marks":7138},"a more positive work environment",[7139,7142],{"type":1433,"attrs":7140},{"href":7141,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://pumble.com/blog/positive-work-environment/",{"type":1161,"attrs":7143},{"color":6313},{"text":7145,"type":38,"marks":7146},". Lead by example by fostering transparent communication consistently.",[7147],{"type":1161,"attrs":7148},{"color":6369},{"type":2708,"attrs":7150,"content":7151},{"level":4840},[7152,7153],{"type":1165},{"text":7154,"type":38},"Regular Check-ins and Performance Feedback",{"type":34,"content":7156},[7157],{"text":7158,"type":38},"You should schedule regular check-ins with employees to discuss their work and provide feedback. This will help ensure your team stays on track and that any problems are dealt with early on. Establish reliable channels for regular check-ins and performance feedback. Policies should guide how these should occur and which channels they’ll take place on.",{"type":2708,"attrs":7160,"content":7161},{"level":4840},[7162,7163],{"type":1165},{"text":7164,"type":38},"Building Trust",{"type":34,"content":7166},[7167,7172,7180,7184,7189,7197],{"text":7168,"type":38,"marks":7169},"Building trust is vital for employee relationships, from keeping your team in the loop on important business updates to making sure they’re paid correctly. Deputy’s ",[7170],{"type":1161,"attrs":7171},{"color":6369},{"text":7173,"type":38,"marks":7174},"time tracking",[7175,7178],{"type":1433,"attrs":7176},{"href":7177,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/features/employee-time-clock",{"type":1161,"attrs":7179},{"color":6313},{"text":3477,"type":38,"marks":7181},[7182],{"type":1161,"attrs":7183},{"color":6313},{"text":7185,"type":38,"marks":7186},"and compliance tools give employees the confidence that they’re being paid for their exact work hours and entitlements with ",[7187],{"type":1161,"attrs":7188},{"color":6369},{"text":7190,"type":38,"marks":7191},"every payroll",[7192,7195],{"type":1433,"attrs":7193},{"href":7194,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/integrations",{"type":1161,"attrs":7196},{"color":6313},{"text":2167,"type":38,"marks":7198},[7199],{"type":1161,"attrs":7200},{"color":6369},{"type":2708,"attrs":7202,"content":7203},{"level":4840},[7204,7205],{"type":1165},{"text":7206,"type":38},"Providing Supportive Leadership",{"type":34,"content":7208},[7209],{"text":7210,"type":38},"Support your employees if they struggle with workload or other issues. Create a supportive work environment fostering a culture of respect and understanding and providing employees with the resources they need to succeed. You can reduce stress and enhance overall job satisfaction by fostering a positive work environment.",{"tag":6833,"_uid":7212,"image":7213,"media":7215,"quote":42,"theme":42,"tagline":42,"cta_type":1433,"headline":7227,"link_url":7228,"component":1437,"link_text":42,"paragraph":7229,"quote_color":42,"spacer_bottom":1370,"highlight_color":42,"image_alignment":1455,"richtext_headline":7273,"media_display_size":42,"spacer_bottom_mobile":1370},"81cac536-080b-4030-b327-dd309a592aec",{"_uid":7214,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":1428,"desktopWidth":1429,"assetSelector":42,"imagePublicUrl":42,"imageOriginalUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"a9a53f4c-0b50-4246-b4b1-e36407431266",[7216],{"_uid":7217,"media":7218,"component":6356},"a7b395c5-8ba3-474e-ae88-af3780c20db4",[7219],{"_uid":7220,"image":7221,"component":6355},"b3fde84f-7a09-4dbd-97b2-3ad3df6c9418",{"_uid":7222,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6845,"imageName":7223,"imageS3Key":7224,"description":45,"assetSelector":42,"imagePublicUrl":7225,"imageOriginalUrl":7226,"sourceImageWidth":1180,"sourceImageHeight":1619},"f0fec771-4683-4815-8680-64dcd3eae4e3","boost-employee-retention-bar-biscotti.png","f/64010/1200x880/4b02b832a6/boost-employee-retention-bar-biscotti.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x880/4b02b832a6/boost-employee-retention-bar-biscotti.png","https://a.storyblok.com/f/64010/1200x880/4b02b832a6/boost-employee-retention-bar-biscotti.png","Building strong relationships",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"type":31,"content":7230},[7231],{"type":3283,"content":7232},[7233,7243,7253,7263],{"type":3286,"content":7234},[7235],{"type":34,"content":7236},[7237,7241],{"text":7238,"type":38,"marks":7239},"Host an offsite:",[7240],{"type":1194},{"text":7242,"type":38}," company offsites are useful for leaders to dedicate time and space for really important conversations you want to have with your team which they might not have time for during your normal work hours. Offsites can be as complicated as rock climbing or as simple as taking your team to lunch and if they work in hospitality, they can enjoy being served for a change.",{"type":3286,"content":7244},[7245],{"type":34,"content":7246},[7247,7251],{"text":7248,"type":38,"marks":7249},"Use an icebreaker:",[7250],{"type":1194},{"text":7252,"type":38}," before team meetings, use an icebreaker so that your team members can relax and get in the right mindset for what you’re about to discuss. Icebreakers are also great to use for training sessions with new employees, strengthening bonds with team members and reducing tension at work.",{"type":3286,"content":7254},[7255],{"type":34,"content":7256},[7257,7261],{"text":7258,"type":38,"marks":7259},"Share and explore your values:",[7260],{"type":1194},{"text":7262,"type":38}," share your personal and professional values regularly with your team. Initiate reflection of their values and discuss how they can take a value-based approach to learning.",{"type":3286,"content":7264},[7265],{"type":34,"content":7266},[7267,7271],{"text":7268,"type":38,"marks":7269},"Empathise with them:",[7270],{"type":1194},{"text":7272,"type":38}," get to know your team’s painpoints and see the working life from their perspective. This will help you bond with them, make you a better",{"type":31,"content":7274},[7275],{"type":34},{"_uid":7277,"content":7278,"component":5875,"spacer_bottom":1370,"additional_style":42,"spacer_bottom_mobile":42},"1252710a-9676-4d2f-8d81-c5ca514973f5",{"type":31,"content":7279},[7280,7285,7289,7295,7344,7350,7373,7379],{"type":2708,"attrs":7281,"content":7282},{"level":3653},[7283],{"text":7284,"type":38},"7. Empowering Employees with a Sense of Purpose",{"type":34,"content":7286},[7287],{"text":7288,"type":38},"Employees who connect with the purpose and vision of the organisation are more likely to stay and contribute. The following strategies can help align your workforce with your business’s objective.",{"type":2708,"attrs":7290,"content":7291},{"level":4840},[7292,7293],{"type":1165},{"text":7294,"type":38},"Aligning Employees with the Business's Mission",{"type":34,"content":7296},[7297,7302,7310,7314,7319,7323,7328,7335,7339],{"text":7298,"type":38,"marks":7299},"Your staff should understand ",[7300],{"type":1161,"attrs":7301},{"color":6369},{"text":7303,"type":38,"marks":7304},"the company’s mission",[7305,7308],{"type":1433,"attrs":7306},{"href":7307,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/blog/the-ultimate-guide-to-becoming-a-hospitality-employer-of-choice",{"type":1161,"attrs":7309},{"color":6313},{"text":3477,"type":38,"marks":7311},[7312],{"type":1161,"attrs":7313},{"color":6313},{"text":7315,"type":38,"marks":7316},"and how their work contributes to it. Ensure you articulate your mission by crafting a clear and compelling mission statement. Involve your staff in the creation of your mission statement and reiterate this mission consistently in all your communications with your staff. Infuse this mission into your everyday workplace culture by making it part of your performance reviews or decorating the staff area so it’s top",[7317],{"type":1161,"attrs":7318},{"color":6369},{"text":3477,"type":38,"marks":7320},[7321],{"type":1161,"attrs":7322},{"color":2939},{"text":7324,"type":38,"marks":7325},"of mind. Use ",[7326],{"type":1161,"attrs":7327},{"color":6369},{"text":7329,"type":38,"marks":7330},"Deputy’s communication tools",[7331,7333],{"type":1433,"attrs":7332},{"href":6310,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":7334},{"color":6313},{"text":3477,"type":38,"marks":7336},[7337],{"type":1161,"attrs":7338},{"color":6313},{"text":7340,"type":38,"marks":7341},"to regularly share your business’s mission and values, fostering a sense of alignment and purpose among your workforce.",[7342],{"type":1161,"attrs":7343},{"color":6369},{"type":2708,"attrs":7345,"content":7346},{"level":4840},[7347,7348],{"type":1165},{"text":7349,"type":38},"Communicating the Impact of Employees' Work on the Organisation",{"type":34,"content":7351},[7352,7357,7364,7368],{"text":7353,"type":38,"marks":7354},"Regularly remind your employees of the impact of their work on the company and its customers. Be intentional about highlighting team and individual contributions to the business. Implement recognition programs that tie accomplishments to the organisation’s goals and share employee testimonials and stories of employees who’ve made a meaningful impact on the company. Leverage Deputy’s ",[7355],{"type":1161,"attrs":7356},{"color":6369},{"text":7358,"type":38,"marks":7359},"performance tracking features",[7360,7362],{"type":1433,"attrs":7361},{"href":6500,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":7363},{"color":6313},{"text":3477,"type":38,"marks":7365},[7366],{"type":1161,"attrs":7367},{"color":6313},{"text":7369,"type":38,"marks":7370},"to highlight the impact of individual and team contributions on your organisation’s success.",[7371],{"type":1161,"attrs":7372},{"color":6369},{"type":2708,"attrs":7374,"content":7375},{"level":4840},[7376,7377],{"type":1165},{"text":7378,"type":38},"Connecting Employees to the Greater Impact on the Community",{"type":34,"content":7380},[7381,7386,7390],{"text":7382,"type":38,"marks":7383},"Employees should know how their work and the company positively impact the community. CSR initiatives can involve employees in community-related activities. You can also encourage and facilitate volunteer work among your team. Another strategy worth implementing is measuring and communicating the collective difference your company makes in the community. Regardless of your path, use ",[7384],{"type":1161,"attrs":7385},{"color":6369},{"text":4452,"type":38,"marks":7387},[7388],{"type":1161,"attrs":7389},{"color":6313},{"text":7391,"type":38,"marks":7392},"to share how your business contributes to the community, promoting a sense of purpose and pride among your employees.",[7393],{"type":1161,"attrs":7394},{"color":6369},{"_uid":7396,"content":7397,"component":5875,"spacer_bottom":1370,"additional_style":42,"spacer_bottom_mobile":42},"f5a2afc7-8476-4b7f-ba00-be01d5a3faa1",{"type":31,"content":7398},[7399,7404,7408,7414,7418,7424,7436,7442],{"type":2708,"attrs":7400,"content":7401},{"level":3653},[7402],{"text":7403,"type":38},"8. 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Encouraging team-building activities is one way to teach employees to create a collaborative work environment.",{"type":2708,"attrs":7419,"content":7420},{"level":4840},[7421,7422],{"type":1165},{"text":7423,"type":38},"Trust Employees with Decision-Making Responsibilities",{"type":34,"content":7425},[7426,7428,7434],{"text":7427,"type":38},"Granting employees autonomy can increase job satisfaction, ",{"text":7429,"type":38,"marks":7430},"improve productivity",[7431],{"type":1433,"attrs":7432},{"href":7433,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/blog/employee-productivity-survey",{"text":7435,"type":38}," and enhance employee retention. Offering them decision-making responsibilities can boost their confidence and loyalty. Explore how giving them a stake in decision-making can lead to a more satisfied workforce.",{"type":2708,"attrs":7437,"content":7438},{"level":4840},[7439,7440],{"type":1165},{"text":7441,"type":38},"Promoting Cross-Training and Skill Development and Sharing",{"type":34,"content":7443},[7444,7449,7456,7460,7465,7473,7477],{"text":7445,"type":38,"marks":7446},"Encourage employees to gain diverse skills by promoting cross-training, skill development and sharing. ",[7447],{"type":1161,"attrs":7448},{"color":6369},{"text":7450,"type":38,"marks":7451},"Our data shows that 89% of shift workers",[7452,7454],{"type":1433,"attrs":7453},{"href":6375,"uuid":6376,"anchor":90,"target":1436,"linktype":61},{"type":1161,"attrs":7455},{"color":6313},{"text":3477,"type":38,"marks":7457},[7458],{"type":1161,"attrs":7459},{"color":6313},{"text":7461,"type":38,"marks":7462},"want their employer to offer development opportunities such as professional certifications, learning experiences, leadership training and professional coaching. Cross-functional project teamwork is another way to promote collaboration and innovation. Use Deputy’s ",[7463],{"type":1161,"attrs":7464},{"color":6369},{"text":7466,"type":38,"marks":7467},"task delegation feature",[7468,7471],{"type":1433,"attrs":7469},{"href":7470,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/features/tasking",{"type":1161,"attrs":7472},{"color":6313},{"text":3477,"type":38,"marks":7474},[7475],{"type":1161,"attrs":7476},{"color":2939},{"text":7478,"type":38,"marks":7479},"to encourage learning diverse skills within your business - only once you’ve trained the team member in the new task!",[7480],{"type":1161,"attrs":7481},{"color":6369},{"_uid":7483,"content":7484,"component":5875,"spacer_bottom":1370,"additional_style":42,"spacer_bottom_mobile":42},"6cda3a7b-ab40-4a34-ae5a-94ebcbc69bf4",{"type":31,"content":7485},[7486,7491,7495,7501,7525,7531,7554,7560],{"type":2708,"attrs":7487,"content":7488},{"level":3653},[7489],{"text":7490,"type":38},"9. 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It’s vital to write job descriptions that reflect your company culture and highlight opportunities for growth and development, all while using language that resonates with your target candidates. ",[7506],{"type":1161,"attrs":7507},{"color":6369},{"text":7509,"type":38,"marks":7510},"Deputy’s AI capabilities",[7511,7514],{"type":1433,"attrs":7512},{"href":7513,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/hr-software/hire",{"type":1161,"attrs":7515},{"color":6313},{"text":3477,"type":38,"marks":7517},[7518],{"type":1161,"attrs":7519},{"color":6313},{"text":7521,"type":38,"marks":7522},"can support you in crafting compelling listings that attract candidates who align with your company’s values. With Deputy, you can create and post a job in seconds using AI-assisted job descriptions and find the right people faster.",[7523],{"type":1161,"attrs":7524},{"color":6369},{"type":2708,"attrs":7526,"content":7527},{"level":4840},[7528,7529],{"type":1165},{"text":7530,"type":38},"Improving Communication During Hiring",{"type":34,"content":7532},[7533,7538,7545,7549],{"text":7534,"type":38,"marks":7535},"Clear, timely and respectful communication during the hiring process can make applicants feel valued, increasing the likelihood of them accepting a job offer and staying with your company. Providing detailed feedback to applicants creates a positive candidate experience. ",[7536],{"type":1161,"attrs":7537},{"color":6369},{"text":7539,"type":38,"marks":7540},"HR tech",[7541,7543],{"type":1433,"attrs":7542},{"href":7513,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":7544},{"color":6313},{"text":3477,"type":38,"marks":7546},[7547],{"type":1161,"attrs":7548},{"color":6313},{"text":7550,"type":38,"marks":7551},"can support you in effortlessly moving candidates through the recruitment process, informing them with automated messages as they progress and, once you’ve hired them, helping move them straight through to onboarding.",[7552],{"type":1161,"attrs":7553},{"color":6369},{"type":2708,"attrs":7555,"content":7556},{"level":4840},[7557,7558],{"type":1165},{"text":7559,"type":38},"The Role of Documentation in a Streamlined Hiring Process",{"type":34,"content":7561},[7562],{"text":7563,"type":38},"Proper documentation throughout the hiring process ensures transparency, provides legal protection and sets clear expectations — all contributing to better employee retention.",{"tag":6833,"_uid":7565,"image":7566,"media":7568,"quote":42,"tagline":42,"cta_type":1433,"headline":7581,"link_url":7582,"component":1437,"link_text":2560,"paragraph":7585,"quote_color":42,"spacer_bottom":1370,"highlight_color":42,"image_alignment":6906,"richtext_headline":7671,"spacer_bottom_mobile":1370},"8215d735-f56e-49ca-b398-d1146a0e2372",{"_uid":7567,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":2553,"desktopWidth":2554,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"eba25d58-0ca4-4926-ba76-5bfabcfce84c",[7569],{"_uid":7570,"media":7571,"component":6356},"2e568e5b-39ec-4a4a-835a-2fc56f3cbf4a",[7572],{"_uid":7573,"image":7574,"component":6355},"27103e53-3103-492a-a757-51577a3e7ff5",{"_uid":7575,"title":41,"imgSrc":42,"plugin":43,"imageAlt":7576,"imageName":7577,"imageS3Key":7578,"description":45,"assetSelector":42,"imagePublicUrl":7579,"imageOriginalUrl":7580,"sourceImageWidth":1180,"sourceImageHeight":1181},"ec66c24f-3931-4605-b290-516db0b213b3","employee onboarding","deputy-onboarding-fill-out-details-uk.png","f/64010/1200x1000/fcae24e0e0/deputy-onboarding-fill-out-details-uk.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x1000/fcae24e0e0/deputy-onboarding-fill-out-details-uk.png","https://a.storyblok.com/f/64010/1200x1000/fcae24e0e0/deputy-onboarding-fill-out-details-uk.png","Hiring tips",{"id":7583,"url":42,"linktype":61,"fieldtype":62,"cached_url":7584},"efe8cf1c-cbe7-417e-96de-1b7672d4737e","us/hr-software/hire",{"type":31,"content":7586},[7587],{"type":3283,"content":7588},[7589,7627,7643,7661],{"type":3286,"content":7590},[7591],{"type":34,"content":7592},[7593,7597,7606,7610,7615,7622],{"text":7594,"type":38,"marks":7595},"You can save yourself ",[7596],{"type":1194},{"text":7598,"type":38,"marks":7599},"hours of paperwork",[7600,7603,7604],{"type":1433,"attrs":7601},{"href":7602,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/hr-software/document-management",{"type":1194},{"type":1161,"attrs":7605},{"color":6313},{"text":3477,"type":38,"marks":7607},[7608],{"type":1161,"attrs":7609},{"color":6313},{"text":7611,"type":38,"marks":7612},"by keeping employer details in a central user-friendly hub. Signed contracts, certifications, right to work documents can all easily be requested and found with an ",[7613],{"type":1161,"attrs":7614},{"color":6369},{"text":7616,"type":38,"marks":7617},"effective document management system",[7618,7620],{"type":1433,"attrs":7619},{"href":7602,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":7621},{"color":6313},{"text":7623,"type":38,"marks":7624},". This way you always know where everything is, exactly when needed.",[7625],{"type":1161,"attrs":7626},{"color":6369},{"type":3286,"content":7628},[7629],{"type":34,"content":7630},[7631,7635,7637,7641],{"text":7632,"type":38,"marks":7633},"Your document management system",[7634],{"type":1194},{"text":7636,"type":38}," must also keep track of expiring certificates and licenses. ",{"text":3706,"type":38,"marks":7638},[7639],{"type":1161,"attrs":7640},{"color":6313},{"text":7642,"type":38}," automatically reminds employees to update training certificates, licences and right-to-work documents before they expire.",{"type":3286,"content":7644},[7645],{"type":34,"content":7646},[7647,7651,7653,7660],{"text":7648,"type":38,"marks":7649},"Data security is also paramount.",[7650],{"type":1194},{"text":7652,"type":38}," Your team’s data needs to be protected, and you need to feel confident that your hiring document management system is security compliant. 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With ",[7688],{"type":1161,"attrs":7689},{"color":6369},{"text":7691,"type":38,"marks":7692},"Deputy Hire",[7693,7695],{"type":1433,"attrs":7694},{"href":7513,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":7696},{"color":6313},{"text":7698,"type":38,"marks":7699},", you can leverage online platforms to reach a wider pool of candidates while maintaining your brand identity. You can promote your job listings across the world’s leading job boards and social channels ",[7700],{"type":1161,"attrs":7701},{"color":6369},{"text":7703,"type":38,"marks":7704},"in one click",[7705,7707],{"type":1433,"attrs":7706},{"href":7513,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":7708},{"color":6313},{"text":2167,"type":38,"marks":7710},[7711],{"type":1161,"attrs":7712},{"color":6369},{"type":34,"content":7714},[7715,7720,7724],{"text":7716,"type":38,"marks":7717},"It’s also essential to tailor the candidate experience to more modern ways of using technology — and give applicants a chance to showcase their unique personality. With a hiring platform like ",[7718],{"type":1161,"attrs":7719},{"color":6369},{"text":3706,"type":38,"marks":7721},[7722],{"type":1161,"attrs":7723},{"color":6313},{"text":7725,"type":38,"marks":7726},", you can easily tailor your application questions and allow candidates to shine with video responses. This increases your chances of finding the right fit for the role while providing a better candidate experience.",[7727],{"type":1161,"attrs":7728},{"color":6369},{"type":34,"content":7730},[7731,7736,7744],{"text":7732,"type":38,"marks":7733},"“I enjoyed the video application, as I felt confident I had the opportunity to connect with the audience and show my true self beyond the words on my CV,” says an applicant to ",[7734],{"type":1161,"attrs":7735},{"color":6369},{"text":7737,"type":38,"marks":7738},"Piccolina Gelateria",[7739,7742],{"type":1433,"attrs":7740},{"href":7741,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.piccolinagelateria.com.au/",{"type":1161,"attrs":7743},{"color":6313},{"text":7745,"type":38,"marks":7746},", using Deputy Hire.",[7747],{"type":1161,"attrs":7748},{"color":6369},{"type":34},{"type":2708,"attrs":7751,"content":7752},{"level":3653},[7753,7754],{"type":1165},{"text":7755,"type":38},"Effective strategies to boost employee retention can be relatively inexpensive",{"type":34,"content":7757},[7758],{"text":7759,"type":38},"Throughout this ebook, we’ve explored various strategies and techniques to enhance employee retention. By creating a positive and supportive work culture, offering growth opportunities, prioritising work-life balance and well-being, establishing transparent communication channels, building solid employee-manager relationships and fostering teamwork and autonomy, you’ll be well-equipped to retain top talent.",{"type":34,"content":7761},[7762],{"text":7763,"type":38},"Moreover, by streamlining your hiring process, you can ensure new employees start their journey with your company on the right foot, setting the stage for a long and productive tenure. Remember, employee retention isn’t just about keeping valuable team members; it’s about creating an environment where they thrive and contribute to your organisation’s success.",{"type":34,"content":7765},[7766],{"text":7767,"type":38},"With Deputy's comprehensive workforce management solutions, you can quickly implement these strategies and create a more efficient and satisfying work environment. ",{"_uid":7769,"link":7770,"size":7773,"text":7774,"type":7780,"alignment":7781,"component":7782,"analyticsId":42,"modalTarget":42,"spacer_bottom":1470,"spacer_bottom_mobile":1337},"d936eefd-cc07-4d07-8227-ab9e1dabe10f",{"id":7771,"url":42,"linktype":61,"fieldtype":62,"cached_url":7772},"a735d935-c407-4033-a5a3-5bdc4f04a249","gb/hr-software/","lg",{"type":31,"content":7775},[7776],{"type":34,"content":7777},[7778],{"text":7779,"type":38},"Check out Deputy HR","filled","center","cms-button-v2",{"tag":7784,"_uid":7785,"plan":7786,"heading":7787,"cta_href":7788,"cta_text":1469,"cta_type":1466,"component":7789,"subheading":7790,"features_list":7796,"spacer_bottom":1470,"second_subheading":7802,"secondary_cta_url":7814,"secondary_cta_text":7817,"pre_secondary_cta_text":7818},"add-on","6280cdaa-f6ba-4282-80a8-c8b7b1320750","hr_addon","Deputy 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the Dinosaur Scheduling: 3 Hotels That Revolutionised Their Rotas","2024-05-23T14:58:07.919Z","2024-05-23T14:58:39.188Z","2024-05-23T14:58:39.214Z",502462285,"16e37f7d-aa37-425c-959e-fa36db33e58d",{"seo":7859,"_uid":7865,"author":3147,"content":7866,"headline":7852,"component":2872,"post_date":8209,"thumbnail":8210,"types_tag":8216,"features_tag":8223,"show_resource":59,"industries_tag":8225,"related_articles":8226},{"_uid":7860,"title":15,"plugin":16,"seoTitle":7861,"description":19,"seoKeywords":7862,"seoTitleInput":7863,"seoDescription":7864},"02e6134e-2f27-40c9-8c25-4f20b3e2b832","Ditch Dinosaur Hotel Scheduling: 3 Success Stories  — Deputy"," hotel scheduling software, staff scheduling app, hotel rota software, Deputy scheduling, employee scheduling app, improve staff morale, reduce staff turnover, optimise hotel staffing, labour cost management","Ditch Dinosaur Hotel Scheduling: 3 Success Stories ","Tired of chaotic scheduling? See how 3 hotels saved time, boosted staff morale, and increased profits with Deputy's digital scheduling software.","63018034-2c53-47a3-a307-10fa33137b68",[7867],{"_uid":7868,"content":7869,"component":2871},"9c82f87b-6e23-4c15-a65c-64dbe4bab0dd",{"type":31,"content":7870},[7871,7891,7909,7916,7917,7926,7941,7960,7967,7981,7982,7991,7998,8013,8020,8027,8047,8054,8065,8072,8094,8101,8108,8115,8150,8151,8160,8185],{"type":34,"content":7872},[7873,7878,7887],{"text":7874,"type":38,"marks":7875},"Are you still drowning in rota spreadsheets, sticky notes, calendar entries and endless paperwork? If scheduling feels like herding cats, it’s time for a change. Manual scheduling isn’t just a hassle; it’s costing your hotel time, money, and ",[7876],{"type":1161,"attrs":7877},{"color":2939},{"text":7879,"type":38,"marks":7880},"employee morale",[7881,7884,7886],{"type":1433,"attrs":7882},{"href":7883,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/insights/the-state-of-shift-work",{"type":1161,"attrs":7885},{"color":3175},{"type":2725},{"text":2167,"type":38,"marks":7888},[7889],{"type":1161,"attrs":7890},{"color":2939},{"type":34,"content":7892},[7893,7898,7904],{"text":7894,"type":38,"marks":7895},"But what if you could build schedules in minutes, not hours? What if your team could swap shifts with a click and always stay in the loop? And what if you could actually ",[7896],{"type":1161,"attrs":7897},{"color":2939},{"text":7899,"type":38,"marks":7900},"save",[7901,7902],{"type":1213},{"type":1161,"attrs":7903},{"color":2939},{"text":7905,"type":38,"marks":7906}," money on staffing costs?",[7907],{"type":1161,"attrs":7908},{"color":2939},{"type":34,"content":7910},[7911],{"text":7912,"type":38,"marks":7913},"That's the power of digital scheduling. Don't just take our word for it – check out these three hotels who ditched the dinosaurs and transformed their business with Deputy:",[7914],{"type":1161,"attrs":7915},{"color":2939},{"type":34},{"type":2708,"attrs":7918,"content":7919},{"level":2710},[7920],{"text":7921,"type":38,"marks":7922},"citizenM (over 200 employees): From 4-Hour Scheduling Headaches to 15-Minute Magic",[7923,7924],{"type":1194},{"type":1161,"attrs":7925},{"color":2939},{"type":34,"content":7927},[7928,7935,7936],{"type":3666,"attrs":7929,"marks":7932},{"id":4633,"alt":7930,"src":4634,"title":42,"source":42,"copyright":42,"meta_data":7931},"ditch dinosaur scheduling matthew bell citizenm deputy",{"alt":7930,"title":42,"source":42,"copyright":42},[7933],{"type":1433,"attrs":7934},{"href":4639,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"type":1165},{"text":7937,"type":38,"marks":7938},"Sometimes, you don’t realise how unproductive you are until a new solution comes along. Pay disputes, missed shifts, and low morale are often the result of an inefficiently managed team. Leaning on automation and robust processes is a solid way to boost your business’s productivity.",[7939],{"type":1161,"attrs":7940},{"color":2491},{"type":34,"content":7942},[7943,7948,7955],{"text":7944,"type":38,"marks":7945},"Luxury hotel chain ",[7946],{"type":1161,"attrs":7947},{"color":2491},{"text":4617,"type":38,"marks":7949},[7950,7952,7954],{"type":1433,"attrs":7951},{"href":3647,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":7953},{"color":3175},{"type":2725},{"text":7956,"type":38,"marks":7957}," was bogged down by inefficient spreadsheet scheduling, a painful four–hour process each week. Compliance issues, unequal shift distribution, and payroll headaches were the norm. \"We had no single source of truth,\" says Matthew Bell, Hotel Operations Director Europe. \"If someone changed a shift, did everyone get the update? It was a mess.\"",[7958],{"type":1161,"attrs":7959},{"color":2491},{"type":34,"content":7961},[7962],{"text":7963,"type":38,"marks":7964},"Matthew also wanted to create a better employee experience. “It would help us democratise the scheduling process so our Ambassadors could manage their own leave requests and shift swaps,” notes Matthew. Ultimately, we could use algorithms to automate scheduling. Why should someone good at creating brilliant guest experiences spend time figuring out how to write the most efficient schedule?” ",[7965],{"type":1161,"attrs":7966},{"color":2491},{"type":34,"content":7968},[7969,7976],{"text":3706,"type":38,"marks":7970},[7971,7973,7975],{"type":1433,"attrs":7972},{"href":3696,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":7974},{"color":3175},{"type":2725},{"text":7977,"type":38,"marks":7978}," swooped in, providing a single, centralised system for all schedules across their European hotels. Now, scheduling takes a mere 15 minutes. Plus, staff can manage their own leave requests and shift swaps, freeing up managers to focus on guest experience.",[7979],{"type":1161,"attrs":7980},{"color":2491},{"type":34},{"type":2708,"attrs":7983,"content":7984},{"level":2710},[7985],{"text":7986,"type":38,"marks":7987},"Atlas Hotels (200 employees): Happy Staff, Happy Guests, Happy Bottom Line",[7988,7989],{"type":1194},{"type":1161,"attrs":7990},{"color":2491},{"type":34,"content":7992},[7993],{"type":3666,"attrs":7994},{"id":7995,"alt":42,"src":7996,"title":42,"source":42,"copyright":42,"meta_data":7997},6931712,"https://a.storyblok.com/f/64010/1200x800/cff1497ee3/hospo-atlas-hotels.png",{},{"type":34,"content":7999},[8000,8001,8008],{"type":1165},{"text":1568,"type":38,"marks":8002},[8003,8005,8007],{"type":1433,"attrs":8004},{"href":3623,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":8006},{"color":3175},{"type":2725},{"text":8009,"type":38,"marks":8010}," was facing a staffing crisis. Endless spreadsheets, manual updates, and poor communication led to payroll errors and frustrated employees.",[8011],{"type":1161,"attrs":8012},{"color":2491},{"type":34,"content":8014},[8015],{"text":8016,"type":38,"marks":8017},"“Our system was bolted onto other software, never designed for hotels,” says a frustrated David Drummond, Cluster Operations Manager. “It meant hours wasted building schedules and redoing them when things changed. We were never confident about what happened with payroll with all that manual input.”",[8018],{"type":1161,"attrs":8019},{"color":2491},{"type":34,"content":8021},[8022],{"text":8023,"type":38,"marks":8024},"Deputy's time clock app and automated payroll have changed everything. Staff now clock in and out accurately, leading to transparent payslips and a drastic reduction in complaints. Employee satisfaction has soared, resulting in better service and higher guest loyalty. ",[8025],{"type":1161,"attrs":8026},{"color":2491},{"type":34,"content":8028},[8029,8034,8042],{"text":8030,"type":38,"marks":8031},"Staff love it, too! They can swap shifts easily, see vacation time and understand their payslips. ",[8032],{"type":1161,"attrs":8033},{"color":2491},{"text":8035,"type":38,"marks":8036},"Atlas Hotels ",[8037,8039,8041],{"type":1433,"attrs":8038},{"href":3623,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":8040},{"color":3175},{"type":2725},{"text":8043,"type":38,"marks":8044},"had an uplift in employee wellbeing after they implemented Deputy. ",[8045],{"type":1161,"attrs":8046},{"color":2491},{"type":34,"content":8048},[8049],{"text":8050,"type":38,"marks":8051},"“Before Deputy we used to drown in complaints about work-life balance. Staff now feel in control, and complaints have plummeted down to 5 comments from 766 employees since implementing Deputy,” says Sub Iyer, Head of Operations-South at Atlas Hotels. “Deputy gives our people control, which translates into a happier workforce.” ",[8052],{"type":1161,"attrs":8053},{"color":2491},{"type":2708,"attrs":8055,"content":8056},{"level":2710},[8057,8058,8059],{"type":1165},{"type":1165},{"text":8060,"type":38,"marks":8061},"The Castle Hotel (100 employees): From Chaos to Control with Last-Minute Bookings",[8062,8063],{"type":1194},{"type":1161,"attrs":8064},{"color":2491},{"type":34,"content":8066},[8067],{"type":3666,"attrs":8068},{"id":8069,"alt":42,"src":8070,"title":42,"source":42,"copyright":42,"meta_data":8071},8740431,"https://a.storyblok.com/f/64010/740x392/dfd6308345/the-castle-thumbnail.png",{},{"type":34,"content":8073},[8074,8075,8080,8089],{"type":1165},{"text":8076,"type":38,"marks":8077},"Historic hotel charm met modern scheduling nightmares at ",[8078],{"type":1161,"attrs":8079},{"color":2491},{"text":8081,"type":38,"marks":8082},"The Castle Hotel. ",[8083,8086,8088],{"type":1433,"attrs":8084},{"href":8085,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.the-castle-hotel.com/",{"type":1161,"attrs":8087},{"color":3175},{"type":2725},{"text":8090,"type":38,"marks":8091},"Last-minute bookings meant scrambling to adjust staff, with no way to forecast labour costs accurately. ",[8092],{"type":1161,"attrs":8093},{"color":2491},{"type":34,"content":8095},[8096],{"text":8097,"type":38,"marks":8098},"“In this industry, we get short lead times, both in the hotel and restaurant, with bookings we can fill up for the evening within the day. It can evolve quite quickly,” says Jon Peilow, Director of Finance. We may want to reduce the staff or increase the number of staff. Without the right tools, it’s impossible to staff up (or down) cost-effectively.”",[8099],{"type":1161,"attrs":8100},{"color":2491},{"type":34,"content":8102},[8103],{"text":8104,"type":38,"marks":8105},"With Deputy, managers can now build schedules in minutes, not hours. They see who’s working, who’s available, and most importantly, what all those shifts will cost. No more spreadsheet guesswork. ",[8106],{"type":1161,"attrs":8107},{"color":2491},{"type":34,"content":8109},[8110],{"text":8111,"type":38,"marks":8112},"Staff can check their schedules from anywhere, not just on a noticeboard. Need to swap a shift? It's done through the app. Communication is smoother, which means a happier team overall. ",[8113],{"type":1161,"attrs":8114},{"color":2491},{"type":34,"content":8116},[8117,8122,8131,8136,8145],{"text":8118,"type":38,"marks":8119},"Deputy gave The Castle Hotel real-time visibility into staffing costs and availability, enabling quick adjustments to match demand. Staff love the flexibility to check schedules and swap shifts on the go. But the biggest win? Smooth, accurate ",[8120],{"type":1161,"attrs":8121},{"color":2491},{"text":8123,"type":38,"marks":8124},"payroll integration",[8125,8128,8130],{"type":1433,"attrs":8126},{"href":8127,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/integrations",{"type":1161,"attrs":8129},{"color":3175},{"type":2725},{"text":8132,"type":38,"marks":8133}," with ",[8134],{"type":1161,"attrs":8135},{"color":2491},{"text":8137,"type":38,"marks":8138},"Sage",[8139,8142,8144],{"type":1433,"attrs":8140},{"href":8141,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/integrations/sage",{"type":1161,"attrs":8143},{"color":3175},{"type":2725},{"text":8146,"type":38,"marks":8147},". \"No more end-of-month surprises,\" Jon says. “Deputy’s already saving us serious time and money,” he adds. ",[8148],{"type":1161,"attrs":8149},{"color":2491},{"type":34},{"type":2708,"attrs":8152,"content":8153},{"level":2710},[8154],{"text":8155,"type":38,"marks":8156},"Ready to Ditch the Dinosaurs?",[8157,8158],{"type":1194},{"type":1161,"attrs":8159},{"color":2491},{"type":34,"content":8161},[8162,8167,8168,8173,8180],{"type":3666,"attrs":8163},{"id":8164,"alt":42,"src":8165,"title":42,"source":42,"copyright":42,"meta_data":8166},15614712,"https://a.storyblok.com/f/64010/1200x630/03c363ebd5/ditch-dinosaur-scheduling.png",{},{"type":1165},{"text":8169,"type":38,"marks":8170},"If spreadsheets and sticky notes are still running the show at your hotel, it's time for an upgrade. Digital scheduling tools like ",[8171],{"type":1161,"attrs":8172},{"color":2491},{"text":3706,"type":38,"marks":8174},[8175,8177,8179],{"type":1433,"attrs":8176},{"href":3696,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":8178},{"color":3175},{"type":2725},{"text":8181,"type":38,"marks":8182}," aren't just about convenience – they're about saving you money, boosting staff morale, and creating a more efficient, profitable business.",[8183],{"type":1161,"attrs":8184},{"color":2491},{"type":34,"content":8186},[8187,8193,8203],{"text":8188,"type":38,"marks":8189},"Don't let outdated scheduling hold you back. Grab our free ebook, \"",[8190,8191],{"type":1194},{"type":1161,"attrs":8192},{"color":2491},{"text":8194,"type":38,"marks":8195},"Ditch Dinosaur Scheduling: Why Digital Tools Give Your Hotel a Competitive Edge",[8196,8199,8200,8202],{"type":1433,"attrs":8197},{"href":8198,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/insights/ditch-dinosaur-scheduling",{"type":1194},{"type":1161,"attrs":8201},{"color":3175},{"type":2725},{"text":8204,"type":38,"marks":8205},",\" and start your journey toward a happier, more successful hotel.",[8206,8207],{"type":1194},{"type":1161,"attrs":8208},{"color":2491},"2024-05-23 12:00",{"_uid":8211,"title":41,"imgSrc":42,"plugin":43,"imageAlt":7852,"minWidth":1180,"imageName":8212,"imageS3Key":8213,"description":45,"mobileWidth":2554,"desktopWidth":2554,"assetSelector":42,"imagePublicUrl":8214,"imageOriginalUrl":8215,"sourceImageWidth":1180,"sourceImageHeight":1963},"5394792c-079c-47b6-98dd-d6aa6b56c8d1","ditch-dinosaur-scheduling-thumbnail.jpg","f/64010/1200x630/c54b20680a/ditch-dinosaur-scheduling-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/c54b20680a/ditch-dinosaur-scheduling-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/c54b20680a/ditch-dinosaur-scheduling-thumbnail.jpg",[8217],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":8218,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":8221,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":8222,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":8219,"link":8220,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[8224,435,455,415,371,7832],"53455817-18d3-4338-916c-9430c46c6b37",[713,748,733,1778],[],"ditch-the-dinosaur-scheduling-3-hotels-that-revolutionised-their-rotas","us/blog/ditch-the-dinosaur-scheduling-3-hotels-that-revolutionised-their-rotas",-69290,[],"798ae29d-09cc-44a7-ae3a-aee75727df8b",[8233,8236],{"id":8234,"name":7852,"slug":8227,"published":59,"full_slug":8235,"is_folder":17,"parent_id":2908},502378321,"gb/blog/ditch-the-dinosaur-scheduling-3-hotels-that-revolutionised-their-rotas",{"id":8237,"name":7852,"slug":8227,"published":59,"full_slug":8238,"is_folder":17,"parent_id":2904},502462284,"au/blog/ditch-the-dinosaur-scheduling-3-hotels-that-revolutionised-their-rotas",{"name":8240,"created_at":8241,"published_at":8242,"updated_at":8243,"id":8244,"uuid":8245,"content":8246,"slug":8879,"full_slug":8880,"sort_by_date":90,"position":218,"tag_list":8881,"is_startpage":17,"parent_id":5910,"meta_data":90,"group_id":8882,"first_published_at":8883,"release_id":90,"lang":96,"path":90,"alternates":8884,"default_full_slug":90,"translated_slugs":90},"Challenges of Healthcare Workforce Management & Labor Forecasting","2024-05-23T04:44:40.339Z","2024-10-20T23:30:10.246Z","2024-10-20T23:30:10.302Z",501853910,"6a508d44-123b-4064-b07f-5ef4ca7c53e9",{"seo":8247,"_uid":8253,"footer":24,"header":25,"content":8254,"headline":8240,"component":1653,"post_date":8859,"thumbnail":8860,"types_tag":8868,"header_text":42,"spacing_top":5876,"features_tag":8875,"social_image":8876,"show_resource":59,"industries_tag":8878,"spacing_top_mobile":42,"header_buttons_mobile":42,"header_buttons_desktop":42},{"_uid":8248,"title":15,"plugin":16,"seoTitle":8249,"description":19,"seoKeywords":8250,"seoTitleInput":8251,"seoDescription":8252},"6650373e-66d2-4027-86d6-ed99fc03ae0d"," 5 Common Healthcare Workforce Management Struggles — Deputy","Healthcare workforce management, Workforce management for healthcare, Staffing in healthcare"," 5 Common Healthcare Workforce Management Struggles","Being in charge of a healthcare workforce requires tracking multiple competing factors. Learn how to solve healthcare workforce management issues with the right software.","c357280d-2e38-4e65-a3a5-fcbda2937cf4",[8255,8275,8857],{"_uid":8256,"tags":8257,"text":8258,"image":8268,"theme":49,"subline":8269,"tagline":42,"component":56,"title_tag":57,"embed_code":8272,"show_stars":17,"title_size":4786,"subline_tag":1369,"title_style":96,"signup_terms":42,"subline_size":1873,"signup_cta_id":56,"spacer_bottom":1344,"hide_cta_terms":17,"show_breadcrumb":17,"show_embed_form":17,"primary_cta_href":8273,"primary_cta_text":42,"primary_cta_type":42,"secondary_cta_href":8274,"secondary_cta_text":42,"secondary_cta_type":42,"show_left_squiggle":17,"brand_logo_alignment":42,"show_bottom_squiggle":17,"spacer_bottom_mobile":42},"adf9054b-7daf-4b6f-b266-ab660c18353f",[],{"type":31,"content":8259},[8260],{"type":2708,"attrs":8261,"content":8263},{"level":8262},1,[8264],{"text":8240,"type":38,"marks":8265},[8266],{"type":1161,"attrs":8267},{"color":2939},{"_uid":4781,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"type":31,"content":8270},[8271],{"type":34},[],{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"_uid":8276,"content":8277,"component":5875,"spacer_bottom":5876,"additional_style":5877,"spacer_bottom_mobile":5876},"d438b13a-0df9-4d27-b4e7-98fb5d2e4c94",{"type":31,"content":8278},[8279,8286,8293,8300,8307,8315,8347,8355,8362,8369,8378,8451,8459,8466,8475,8495,8503,8538,8546,8626,8634,8641,8649,8681,8689,8723,8730,8738,8810,8818,8838],{"type":34,"content":8280},[8281],{"text":8282,"type":38,"marks":8283},"Healthcare workforce management is not an easy task. To provide high-quality care, it’s essential to have that right balance of staff to patients — but it’s difficult to get that equation right with all the potential, unexpected changes that can come your way. ",[8284],{"type":1161,"attrs":8285},{"color":2939},{"type":34,"content":8287},[8288],{"text":8289,"type":38,"marks":8290},"Luckily, labor forecasting can help you get ahead of these problems and plan ideal staffing across your practice, but numerous factors can cause a forecast to go awry.",[8291],{"type":1161,"attrs":8292},{"color":2939},{"type":34,"content":8294},[8295],{"type":3666,"attrs":8296},{"id":8297,"alt":42,"src":8298,"title":42,"source":42,"copyright":42,"meta_data":8299},16055189,"https://a.storyblok.com/f/64010/1411x744/effe0db520/medical-staff.jpg",{},{"type":34,"content":8301},[8302],{"text":8303,"type":38,"marks":8304},"Let’s examine some of the most critical healthcare workforce forecasting factors. ",[8305],{"type":1161,"attrs":8306},{"color":2939},{"type":2708,"attrs":8308,"content":8309},{"level":3653},[8310],{"text":8311,"type":38,"marks":8312},"5 factors that can throw off healthcare workforce forecasting",[8313],{"type":1161,"attrs":8314},{"color":2939},{"type":34,"content":8316},[8317,8322,8329,8334,8342],{"text":8318,"type":38,"marks":8319},"Here are five factors that can affect forecasting for the ",[8320],{"type":1161,"attrs":8321},{"color":2939},{"text":932,"type":38,"marks":8323},[8324,8326,8328],{"type":1433,"attrs":8325},{"href":5244,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":8327},{"color":3175},{"type":2725},{"text":8330,"type":38,"marks":8331},". We discuss general ",[8332],{"type":1161,"attrs":8333},{"color":2939},{"text":8335,"type":38,"marks":8336},"labor demand forecasting concerns",[8337,8340],{"type":1433,"attrs":8338},{"href":8339,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/features/demand-forecasting/how-to-forecast-labor-demand-7-factors-for-7-industries",{"type":1161,"attrs":8341},{"color":2939},{"text":8343,"type":38,"marks":8344}," in another article. ",[8345],{"type":1161,"attrs":8346},{"color":2939},{"type":2708,"attrs":8348,"content":8349},{"level":4840},[8350],{"text":8351,"type":38,"marks":8352},"1. Seasonality",[8353],{"type":1161,"attrs":8354},{"color":3660},{"type":34,"content":8356},[8357],{"text":8358,"type":38,"marks":8359},"Seasonality in healthcare can mean a variety of things — the most common is flu and cold season — but there is more to seasonality than that. It can also include a clinic closing down (temporarily or permanently), natural disasters, or any other form of tragedy. ",[8360],{"type":1161,"attrs":8361},{"color":2939},{"type":34,"content":8363},[8364],{"text":8365,"type":38,"marks":8366},"Seasonality problems lead to stressed-out staff, longer patient waiting times, and poor patient experience. ",[8367],{"type":1161,"attrs":8368},{"color":2939},{"type":2708,"attrs":8370,"content":8371},{"level":4840},[8372],{"text":8373,"type":38,"marks":8374},"How to improve seasonality problems",[8375],{"type":1161,"attrs":8376},{"color":8377},"rgb(102, 102, 102)",{"type":3283,"content":8379},[8380,8395,8410,8425],{"type":3286,"content":8381},[8382],{"type":34,"content":8383},[8384,8390],{"text":8385,"type":38,"marks":8386},"Prepare for what you can:",[8387,8388],{"type":1194},{"type":1161,"attrs":8389},{"color":2939},{"text":8391,"type":38,"marks":8392}," As mentioned before, cold and flu season is a recurring event. If past data shows an overwhelming increase in patients at a certain time of year, create plans to meet that need ahead of time. ",[8393],{"type":1161,"attrs":8394},{"color":2939},{"type":3286,"content":8396},[8397],{"type":34,"content":8398},[8399,8405],{"text":8400,"type":38,"marks":8401},"Hiring temporary help: ",[8402,8403],{"type":1194},{"type":1161,"attrs":8404},{"color":2939},{"text":8406,"type":38,"marks":8407},"Temporary staffing in healthcare can be a great solution. While temporary workers receive higher hourly wages, organizations don’t have to pay any benefits, so you can save money in the long run while ensuring proper patient care and  reducing staff burnout. ",[8408],{"type":1161,"attrs":8409},{"color":2939},{"type":3286,"content":8411},[8412],{"type":34,"content":8413},[8414,8420],{"text":8415,"type":38,"marks":8416},"Cross-train employees:",[8417,8418],{"type":1194},{"type":1161,"attrs":8419},{"color":2939},{"text":8421,"type":38,"marks":8422}," Create initiatives that cross-train staff in various areas of work. While some areas require formal education, others can be handled with training. When things get busy, cross-trained employees can help fill the gaps. ",[8423],{"type":1161,"attrs":8424},{"color":2939},{"type":3286,"content":8426},[8427],{"type":34,"content":8428},[8429,8435,8440,8446],{"text":8430,"type":38,"marks":8431},"Appreciate your employees:",[8432,8433],{"type":1194},{"type":1161,"attrs":8434},{"color":2939},{"text":8436,"type":38,"marks":8437}," While this isn’t a direct solution when things get busy, it’s easy to forget how hard ",[8438],{"type":1161,"attrs":8439},{"color":2939},{"text":8441,"type":38,"marks":8442},"everyone ",[8443,8444],{"type":1213},{"type":1161,"attrs":8445},{"color":2939},{"text":8447,"type":38,"marks":8448},"is working. You’d be surprised at the difference a simple “thank you” can make during stressful times. ",[8449],{"type":1161,"attrs":8450},{"color":2939},{"type":2708,"attrs":8452,"content":8453},{"level":4840},[8454],{"text":8455,"type":38,"marks":8456},"2. Staff-to-patient ratio",[8457],{"type":1161,"attrs":8458},{"color":3660},{"type":34,"content":8460},[8461],{"text":8462,"type":38,"marks":8463},"A key performance indicator (KPI) in healthcare workforce management, the staff-to-patient ratio shows how many care staff are available per patient. It measures a patient’s safety and experience and is also a good way to measure resource management. ",[8464],{"type":1161,"attrs":8465},{"color":2939},{"type":2708,"attrs":8467,"content":8469},{"level":8468},5,[8470],{"text":8471,"type":38,"marks":8472},"How to improve staff-to-patient ratio",[8473],{"type":1161,"attrs":8474},{"color":8377},{"type":34,"content":8476},[8477,8482,8490],{"text":8478,"type":38,"marks":8479},"The best way to improve your staff-to-patient ratio is to better organize and use your resources, which a ",[8480],{"type":1161,"attrs":8481},{"color":2939},{"text":8483,"type":38,"marks":8484},"labor forecasting tool",[8485,8487,8489],{"type":1433,"attrs":8486},{"href":2834,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":8488},{"color":3175},{"type":2725},{"text":8491,"type":38,"marks":8492}," can help with. ",[8493],{"type":1161,"attrs":8494},{"color":2939},{"type":2708,"attrs":8496,"content":8497},{"level":4840},[8498],{"text":8499,"type":38,"marks":8500},"3. Availability of talent and the hiring process",[8501],{"type":1161,"attrs":8502},{"color":3660},{"type":34,"content":8504},[8505,8510,8519,8524,8533],{"text":8506,"type":38,"marks":8507},"The talent pool in the healthcare industry is severely limited. It’s predicted that by 2026, there will be a ",[8508],{"type":1161,"attrs":8509},{"color":2939},{"text":8511,"type":38,"marks":8512},"healthcare labor shortage of 3.2 million workers",[8513,8516,8518],{"type":1433,"attrs":8514},{"href":8515,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.mercer.com/content/dam/mercer/assets/content-images/north-america/united-states/us-healthcare-news/us-2021-healthcare-labor-market-whitepaper.pdf",{"type":1161,"attrs":8517},{"color":3175},{"type":2725},{"text":8520,"type":38,"marks":8521}," in the U.S. In 2021, ",[8522],{"type":1161,"attrs":8523},{"color":2939},{"text":8525,"type":38,"marks":8526},"40% of hospitals had accelerated hiring",[8527,8530,8532],{"type":1433,"attrs":8528},{"href":8529,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://insights-north-america.aon.com/healthcare/aon-highlights-2021-benefits-survey-of-hospitals-report",{"type":1161,"attrs":8531},{"color":3175},{"type":2725},{"text":8534,"type":38,"marks":8535}," to meet demands, 36% had normal hiring, and 21% had cautious hiring. ",[8536],{"type":1161,"attrs":8537},{"color":2939},{"type":2708,"attrs":8539,"content":8540},{"level":8468},[8541],{"text":8542,"type":38,"marks":8543},"How to improve your hiring practices",[8544],{"type":1161,"attrs":8545},{"color":8377},{"type":3283,"content":8547},[8548,8563,8596,8611],{"type":3286,"content":8549},[8550],{"type":34,"content":8551},[8552,8558],{"text":8553,"type":38,"marks":8554},"Upskill current employees:",[8555,8556],{"type":1194},{"type":1161,"attrs":8557},{"color":2939},{"text":8559,"type":38,"marks":8560}," Sometimes, you don’t need to hire outside employees. Plenty of employees want the chance to advance their careers. ",[8561],{"type":1161,"attrs":8562},{"color":2939},{"type":3286,"content":8564},[8565],{"type":34,"content":8566},[8567,8573,8577,8583,8591],{"text":8568,"type":38,"marks":8569},"Create better job descriptions:",[8570,8571],{"type":1194},{"type":1161,"attrs":8572},{"color":2939},{"text":3477,"type":38,"marks":8574},[8575],{"type":1161,"attrs":8576},{"color":2939},{"text":8578,"type":38,"marks":8579},"You need to grab the attention of healthcare talent. You can do that by tailoring your job descriptions for what you're looking for and adding information they're looking for (like hours, pay, and perks). Asking the ",[8580],{"type":1161,"attrs":8581},{"color":8582},"#1F1F1F",{"text":8584,"type":38,"marks":8585},"right questions in interviews",[8586,8589],{"type":1433,"attrs":8587},{"href":8588,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/blog/17-nursing-interview-questions-and-answers",{"type":1161,"attrs":8590},{"color":8582},{"text":8592,"type":38,"marks":8593}," and discussing these items are helpful.",[8594],{"type":1161,"attrs":8595},{"color":8582},{"type":3286,"content":8597},[8598],{"type":34,"content":8599},[8600,8606],{"text":8601,"type":38,"marks":8602},"Have a good relationship with rejected applicants:",[8603,8604],{"type":1194},{"type":1161,"attrs":8605},{"color":2939},{"text":8607,"type":38,"marks":8608}," Even though you don’t hire them this round, treat them kindly and keep their info on hand for next time.",[8609],{"type":1161,"attrs":8610},{"color":2939},{"type":3286,"content":8612},[8613],{"type":34,"content":8614},[8615,8621],{"text":8616,"type":38,"marks":8617},"Speed up the hiring process: ",[8618,8619],{"type":1194},{"type":1161,"attrs":8620},{"color":2939},{"text":8622,"type":38,"marks":8623},"While it’s essential to be thorough in the hiring process, especially in healthcare, taking too long can be a detriment. Figure out ways to speed up the process — such as automating some tasks.",[8624],{"type":1161,"attrs":8625},{"color":2939},{"type":2708,"attrs":8627,"content":8628},{"level":4840},[8629],{"text":8630,"type":38,"marks":8631},"4. Staying within budget",[8632],{"type":1161,"attrs":8633},{"color":3660},{"type":34,"content":8635},[8636],{"text":8637,"type":38,"marks":8638},"At healthcare clinics and care facilities, labor costs can fluctuate when overtime and holiday pay become part of the equation. It’s vital to properly plan for those extra expenses and be appropriately staffed to minimize those costs as much as possible.",[8639],{"type":1161,"attrs":8640},{"color":2939},{"type":2708,"attrs":8642,"content":8643},{"level":8468},[8644],{"text":8645,"type":38,"marks":8646},"How to stay within budget",[8647],{"type":1161,"attrs":8648},{"color":8377},{"type":3283,"content":8650},[8651,8666],{"type":3286,"content":8652},[8653],{"type":34,"content":8654},[8655,8661],{"text":8656,"type":38,"marks":8657},"Pay attention to seasonality: ",[8658,8659],{"type":1194},{"type":1161,"attrs":8660},{"color":2939},{"text":8662,"type":38,"marks":8663},"By properly forecasting the workforce you’ll need during busy seasons, you can anticipate costs and put affordable staffing solutions in place.",[8664],{"type":1161,"attrs":8665},{"color":2939},{"type":3286,"content":8667},[8668],{"type":34,"content":8669},[8670,8676],{"text":8671,"type":38,"marks":8672},"Reorganize your budget:",[8673,8674],{"type":1194},{"type":1161,"attrs":8675},{"color":2939},{"text":8677,"type":38,"marks":8678}," It might be time to look at your budget again and see if it can be improved.",[8679],{"type":1161,"attrs":8680},{"color":2939},{"type":2708,"attrs":8682,"content":8683},{"level":4840},[8684],{"text":8685,"type":38,"marks":8686},"5. Turnover and retirement rates",[8687],{"type":1161,"attrs":8688},{"color":3660},{"type":34,"content":8690},[8691,8696,8705,8710,8719],{"text":8692,"type":38,"marks":8693},"Turnover and retirement rates are a problem within healthcare workforce management because of the limited talent pool already discussed. For registered nurses (RNs), the ",[8694],{"type":1161,"attrs":8695},{"color":2939},{"text":8697,"type":38,"marks":8698},"turnover rate is 18.4%",[8699,8702,8704],{"type":1433,"attrs":8700},{"href":8701,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.nsinursingsolutions.com/Documents/Library/NSI_National_Health_Care_Retention_Report.pdf",{"type":1161,"attrs":8703},{"color":3175},{"type":2725},{"text":8706,"type":38,"marks":8707},", and almost ",[8708],{"type":1161,"attrs":8709},{"color":2939},{"text":8711,"type":38,"marks":8712},"60% of Gen X physicians plan to retire by age 60",[8713,8716,8718],{"type":1433,"attrs":8714},{"href":8715,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.medicaleconomics.com/view/physician-retirements-to-hit-health-care-industry-hard",{"type":1161,"attrs":8717},{"color":3175},{"type":2725},{"text":2856,"type":38,"marks":8720},[8721],{"type":1161,"attrs":8722},{"color":2939},{"type":34,"content":8724},[8725],{"text":8726,"type":38,"marks":8727},"Organizations need to have labor forecasting plans to handle when employees are lost through retirement or quitting.",[8728],{"type":1161,"attrs":8729},{"color":2939},{"type":2708,"attrs":8731,"content":8732},{"level":8468},[8733],{"text":8734,"type":38,"marks":8735},"How to improve plans for turnover and retirement",[8736],{"type":1161,"attrs":8737},{"color":8377},{"type":3283,"content":8739},[8740,8780,8795],{"type":3286,"content":8741},[8742],{"type":34,"content":8743},[8744,8750,8754,8763,8768,8776],{"text":8745,"type":38,"marks":8746},"Prevent burnout:",[8747,8748],{"type":1194},{"type":1161,"attrs":8749},{"color":2939},{"text":3477,"type":38,"marks":8751},[8752],{"type":1161,"attrs":8753},{"color":2939},{"text":8755,"type":38,"marks":8756},"46% of health workers felt burned out",[8757,8760,8762],{"type":1433,"attrs":8758},{"href":8759,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.cdc.gov/vitalsigns/health-worker-mental-health/index.html",{"type":1161,"attrs":8761},{"color":3175},{"type":2725},{"text":8764,"type":38,"marks":8765}," often in 2022. 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See how your organizations can ",[8766],{"type":1161,"attrs":8767},{"color":2939},{"text":8769,"type":38,"marks":8770},"mitigate these problems",[8771,8773,8775],{"type":1433,"attrs":8772},{"href":2846,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":8774},{"color":3175},{"type":2725},{"text":2856,"type":38,"marks":8777},[8778],{"type":1161,"attrs":8779},{"color":2939},{"type":3286,"content":8781},[8782],{"type":34,"content":8783},[8784,8790],{"text":8785,"type":38,"marks":8786},"Offer career advancement opportunities:",[8787,8788],{"type":1194},{"type":1161,"attrs":8789},{"color":2939},{"text":8791,"type":38,"marks":8792}," Organizations can retain employees when they have easy access to advancement opportunities. ",[8793],{"type":1161,"attrs":8794},{"color":2939},{"type":3286,"content":8796},[8797],{"type":34,"content":8798},[8799,8805],{"text":8800,"type":38,"marks":8801},"Plan ahead:",[8802,8803],{"type":1194},{"type":1161,"attrs":8804},{"color":2939},{"text":8806,"type":38,"marks":8807}," Keep up with recruitment and start planning a replacement as soon as you learn an employee is leaving. ",[8808],{"type":1161,"attrs":8809},{"color":2939},{"type":2708,"attrs":8811,"content":8812},{"level":4840},[8813],{"text":8814,"type":38,"marks":8815},"Simplify your workforce management for healthcare employees ",[8816],{"type":1161,"attrs":8817},{"color":2939},{"type":34,"content":8819},[8820,8825,8833],{"text":8821,"type":38,"marks":8822},"As you can see, healthcare workforce management is much more than just ",[8823],{"type":1161,"attrs":8824},{"color":2939},{"text":8826,"type":38,"marks":8827},"scheduling teams",[8828,8830,8832],{"type":1433,"attrs":8829},{"href":2794,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":8831},{"color":3175},{"type":2725},{"text":8834,"type":38,"marks":8835},"; it’s about preparing for a variety of scenarios. 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County Fair Workweek Ordinance ","2024-05-20T20:31:50.690Z","2024-05-20T21:49:24.677Z","2024-05-20T21:49:24.701Z",499068206,"b6859567-2726-45b9-8c41-914070cdf07d",{"seo":9010,"_uid":9015,"author":9016,"content":9017,"headline":9003,"component":2872,"post_date":9188,"thumbnail":9189,"types_tag":9196,"features_tag":9197,"show_resource":59,"industries_tag":9198,"related_articles":9199},{"_uid":9011,"title":15,"plugin":16,"seoTitle":9012,"description":19,"seoKeywords":9013,"seoTitleInput":9003,"seoDescription":9014},"1439c33f-ac8c-4606-861e-beafa6e9c41b","LA County Fair Workweek Ordinance  — Deputy","Fair Workweek laws, Fair Workweek ordinance, LA fair workweek","Fair Workweek laws can be complicated. Read on for the essential details about the new LA County ordinance.  ","2c998a08-e0f1-4e0d-897e-6169bdfa9d6e","25fffc56-55d1-4f59-8b1e-617162a8927e",[9018],{"_uid":9019,"content":9020,"component":2871},"256e6a2d-2bb0-4bb1-922b-1baf69b4d9ed",{"type":31,"content":9021},[9022,9026,9038,9042,9051,9055,9059,9097,9104,9130,9139,9151,9156,9165,9169,9173,9182,9183,9184,9186,9187],{"type":34,"content":9023},[9024],{"text":9025,"type":38},"In July 2025, many Southern California retailers can expect changes to their staff scheduling and employee experience. ",{"type":34,"content":9027},[9028,9030,9036],{"text":9029,"type":38},"The Los Angeles County Board of Supervisors voted to require retail businesses to provide their employees with various protections related to their work schedules and working hours starting on July 1, 2025. This is a ",{"text":9031,"type":38,"marks":9032},"Fair Workweek predictable scheduling ordinance",[9033],{"type":1433,"attrs":9034},{"href":9035,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/fair-workweek",{"text":9037,"type":38}," very similar to the one that the City of Los Angeles has had in effect since April 2023 but this new ordinance applies County-wide. ",{"type":34,"content":9039},[9040],{"text":9041,"type":38},"The LA County Fair Workweek ordinance introduces new compliance challenges to retail businesses. These laws can be complicated and, in this article, we’ll answer the most common questions we hear from businesses about Fair Workweek. Read on for the essential details. ",{"type":2708,"attrs":9043,"content":9044},{"level":2710},[9045],{"text":9046,"type":38,"marks":9047},"What is Fair Workweek? ",[9048,9049],{"type":1194},{"type":1161,"attrs":9050},{"color":2939},{"type":34,"content":9052},[9053],{"text":9054,"type":38},"Fair Workweek laws, also known as Predictable Scheduling or Secure Scheduling laws in other parts of the country, are a set of labor laws designed to protect the work-life balance and financial stability of hourly workers through more fair scheduling practices.",{"type":34,"content":9056},[9057],{"text":9058,"type":38},"These ordinances intend to give employees stable weekly schedules with fewer last-minute changes, which means predictable paychecks and less stress when planning life outside work. For relevant LA County employers, these are the main requirements they need to meet to stay compliant. ",{"type":3283,"content":9060},[9061,9067,9073,9079,9085,9091],{"type":3286,"content":9062},[9063],{"type":34,"content":9064},[9065],{"text":9066,"type":38},"Provide every employee with a Good Faith Estimate of their regular work schedule; ",{"type":3286,"content":9068},[9069],{"type":34,"content":9070},[9071],{"text":9072,"type":38},"Provide every employee with written notice of their work schedules at least fourteen days before the first day on the schedule;",{"type":3286,"content":9074},[9075],{"type":34,"content":9076},[9077],{"text":9078,"type":38},"Open shifts and hours must be offered to current employees before hiring new workers;",{"type":3286,"content":9080},[9081],{"type":34,"content":9082},[9083],{"text":9084,"type":38},"Predictability pay for changes to the work schedule must be paid in addition to the employee’s wages;",{"type":3286,"content":9086},[9087],{"type":34,"content":9088},[9089],{"text":9090,"type":38},"Employers are no longer allowed to schedule an employee to work less than ten hours from the last shift without written consent and paying a premium; and",{"type":3286,"content":9092},[9093],{"type":34,"content":9094},[9095],{"text":9096,"type":38},"Employers must retain all records showing compliance with these requirements  for current and former employees for a period of three years.",{"type":34,"content":9098},[9099],{"text":9100,"type":38,"marks":9101},"Those familiar with the City of LA’s ordinance might notice a few key differences the County of LA is adding.",[9102],{"type":1161,"attrs":9103},{"color":2939},{"type":3283,"content":9105},[9106,9112,9118,9124],{"type":3286,"content":9107},[9108],{"type":34,"content":9109},[9110],{"text":9111,"type":38},"Employees can request employers not to post their schedule if they have a substantiated safety issue;",{"type":3286,"content":9113},[9114],{"type":34,"content":9115},[9116],{"text":9117,"type":38},"Employers to retain records of how to calculate predictability pay;",{"type":3286,"content":9119},[9120],{"type":34,"content":9121},[9122],{"text":9123,"type":38},"The county will provide certain templates to assist employers; and",{"type":3286,"content":9125},[9126],{"type":34,"content":9127},[9128],{"text":9129,"type":38},"The county ordinance will impose an administrative fine for “substantially deviating” from the good faith schedule estimate provided upon hire.",{"type":2708,"attrs":9131,"content":9132},{"level":2710},[9133],{"text":9134,"type":38,"marks":9135},"Which businesses are affected, and what does it mean for my business?  ",[9136,9137],{"type":1194},{"type":1161,"attrs":9138},{"color":2939},{"type":34,"content":9140},[9141,9146],{"text":3673,"type":38,"marks":9142},[9143,9144],{"type":1194},{"type":1161,"attrs":9145},{"color":2939},{"text":9147,"type":38,"marks":9148},"All retailers with at least 300 or more employees worldwide who have employees in the County of Los Angeles must comply with the new Fair Workweek law. This ordinance applies to employees who work at least two hours a week for a covered employer. ",[9149],{"type":1161,"attrs":9150},{"color":2939},{"type":34,"content":9152},[9153,9155],{"text":9154,"type":38},"In light of this ordinance, retail businesses in Los Angeles County should review their scheduling operations and policies before these upcoming requirements are live next summer.",{"type":1165},{"type":2708,"attrs":9157,"content":9158},{"level":2710},[9159],{"text":9160,"type":38,"marks":9161},"How can my business simplify compliance? ",[9162,9163],{"type":1194},{"type":1161,"attrs":9164},{"color":2939},{"type":34,"content":9166},[9167],{"text":9168,"type":38},"When it comes to managing complex scheduling laws such as Fair Workweek, which have high financial risks, it’s crucial to reduce human error. Businesses can reduce the risk of major fines by having software in place to track compliance with the law, provide guardrails for managers, and simplify tasks like premium pay calculations.",{"type":34,"content":9170},[9171],{"text":9172,"type":38},"Deputy’s scheduling software helps businesses stay on top of Fair Workweek requirements and provide their employees with fair, predictable schedules.",{"type":34,"content":9174},[9175,9180],{"text":9176,"type":38,"marks":9177},"Contact one of our experts today",[9178],{"type":1433,"attrs":9179},{"href":9035,"uuid":90,"anchor":90,"target":90,"linktype":173},{"text":9181,"type":38}," to learn more about how Deputy can help you simplify compliance with Fair Workweek requirements and positively impact your workforce.",{"type":34},{"type":34},{"type":2708,"attrs":9185},{"level":2710},{"type":34},{"type":34},"2024-05-20 12:00",{"_uid":9190,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":9191,"imageS3Key":9192,"description":45,"mobileWidth":2554,"desktopWidth":2554,"assetSelector":42,"imagePublicUrl":9193,"imageOriginalUrl":9194,"sourceImageWidth":5894,"sourceImageHeight":9195},"1591b18a-dc88-48d4-99de-c252ee9a361c","la-county-fww-thumb.jpg","f/64010/1254x837/cbca0d5064/la-county-fww-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1254x837/cbca0d5064/la-county-fww-thumb.jpg","//a.storyblok.com/f/64010/1254x837/cbca0d5064/la-county-fww-thumb.jpg",837,[],[],[],[],"la-county-fair-workweek-ordinance","us/blog/la-county-fair-workweek-ordinance",-69270,[],"bd5645e9-e7cc-4888-b8b2-f95f5f23e74d","2024-05-20T21:47:02.438Z",[],{"name":9208,"created_at":9209,"published_at":9210,"updated_at":9211,"id":9212,"uuid":9213,"content":9214,"slug":9774,"full_slug":9775,"sort_by_date":90,"position":9776,"tag_list":9777,"is_startpage":17,"parent_id":2446,"meta_data":90,"group_id":9778,"first_published_at":9779,"release_id":90,"lang":96,"path":90,"alternates":9780,"default_full_slug":90,"translated_slugs":90},"AI in Social Care: Powering Better Care and a Happier Workforce","2024-05-16T12:01:27.698Z","2024-05-16T13:28:37.986Z","2024-05-16T13:28:38.027Z",497013979,"815adf4b-0e3b-418f-8dd2-6b84b41abcfd",{"seo":9215,"_uid":9221,"author":3147,"content":9222,"headline":9208,"component":2872,"post_date":9753,"thumbnail":9754,"types_tag":9761,"features_tag":9768,"show_resource":59,"industries_tag":9769,"related_articles":9770},{"_uid":9216,"title":15,"plugin":16,"seoTitle":9217,"description":19,"seoKeywords":9218,"seoTitleInput":9219,"seoDescription":9220},"8b985c9b-9d66-4134-8cf7-03c553871340","AI in Social Care: Better Care, Happy Staff — Deputy","AI in social care, AI care home solutions, Artificial intelligence in healthcare, Care home technology, AI workforce management, Personalised care AI, Predictive healthcare AI, AI virtual assistants, AI for elderly care, AI data security in healthcare","AI in Social Care: Better Care, Happy Staff","Explore how AI transforms social care, enhancing care quality and workforce happiness. Discover AI's role in care homes and home settings.","61d07a22-a28d-4f56-9654-cec0a909ccda",[9223],{"_uid":9224,"content":9225,"component":2871},"b357750b-ee63-4b05-8713-7123309d84d8",{"type":31,"content":9226},[9227,9247,9254,9263,9270,9412,9421,9428,9530,9539,9560,9622,9631,9647,9696,9705,9726,9733],{"type":34,"content":9228},[9229,9234,9242],{"text":9230,"type":38,"marks":9231},"The social care landscape is changing, and one of the most exciting developments is the increasing use of ",[9232],{"type":1161,"attrs":9233},{"color":2939},{"text":9235,"type":38,"marks":9236},"AI (Artificial Intelligence)",[9237,9240],{"type":1433,"attrs":9238},{"href":9239,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.ibm.com/topics/artificial-intelligence",{"type":1161,"attrs":9241},{"color":2939},{"text":9243,"type":38,"marks":9244},". While “AI” might spark visions of robot companions in care homes — initially seeming abstract or wildly futuristic — this powerful technology is already streamlining care home processes, improving resident experiences, and supporting your staff. ",[9245],{"type":1161,"attrs":9246},{"color":2939},{"type":34,"content":9248},[9249],{"text":9250,"type":38,"marks":9251},"Let’s explore how AI is transforming how we deliver care and how it can benefit residents and staff.",[9252],{"type":1161,"attrs":9253},{"color":2939},{"type":2708,"attrs":9255,"content":9256},{"level":2710},[9257],{"text":9258,"type":38,"marks":9259},"AI: More Than Just a Buzzword",[9260,9261],{"type":1194},{"type":1161,"attrs":9262},{"color":2939},{"type":34,"content":9264},[9265],{"text":9266,"type":38,"marks":9267},"It’s important to understand that AI is not replacing human care but rather is a set of powerful tools. Think of it as your care home’s digital helper. AI-powered software for care homes can:",[9268],{"type":1161,"attrs":9269},{"color":2939},{"type":3283,"content":9271},[9272,9330,9354,9369,9397],{"type":3286,"content":9273},[9274],{"type":34,"content":9275},[9276,9282,9287,9292,9301,9306,9311,9316,9325],{"text":9277,"type":38,"marks":9278},"Free Up Valuable Time: ",[9279,9280],{"type":1194},{"type":1161,"attrs":9281},{"color":2939},{"text":9283,"type":38,"marks":9284},"In the UK",[9285],{"type":1161,"attrs":9286},{"color":2939},{"text":2129,"type":38,"marks":9288},[9289,9290],{"type":1194},{"type":1161,"attrs":9291},{"color":2939},{"text":9293,"type":38,"marks":9294},"positive CQC ratings ",[9295,9298,9300],{"type":1433,"attrs":9296},{"href":9297,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.cqc.org.uk/about-us/our-strategy-plans/new-strategy-changing-world-health-social-care-cqcs-strategy-2021",{"type":1161,"attrs":9299},{"color":3175},{"type":2725},{"text":9302,"type":38,"marks":9303},"can make a huge difference to the success of your care business but monitoring and reporting can take significant resources and time away from caring.",[9304],{"type":1161,"attrs":9305},{"color":2939},{"text":3477,"type":38,"marks":9307},[9308,9309],{"type":1194},{"type":1161,"attrs":9310},{"color":2939},{"text":9312,"type":38,"marks":9313},"From automating paperwork to ",[9314],{"type":1161,"attrs":9315},{"color":2939},{"text":9317,"type":38,"marks":9318},"streamlining medication ",[9319,9322,9324],{"type":1433,"attrs":9320},{"href":9321,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.ics.ai/post/revolutionising-social-care-with-ai-a-new-era-of-efficiency-empowerment-and-cost-savings#:~:text=This%20AI%2Dled%20approach%20not,and%20cost%2Defficient%20service%20delivery.",{"type":1161,"attrs":9323},{"color":3175},{"type":2725},{"text":9326,"type":38,"marks":9327},"management, AI can handle many administrative tasks that eat up precious hours for staff. This allows them to focus on what matters most: providing compassionate care.",[9328],{"type":1161,"attrs":9329},{"color":2939},{"type":3286,"content":9331},[9332],{"type":34,"content":9333},[9334,9340,9345],{"text":9335,"type":38,"marks":9336},"Personalised Care for Every Resident:",[9337,9338],{"type":1194},{"type":1161,"attrs":9339},{"color":2939},{"text":9341,"type":38,"marks":9342}," AI can analyse resident data to create individualised care plans. These plans could suggest activities a resident will enjoy, flag potential health concerns early on, or adapt communication styles to suit each ",[9343],{"type":1161,"attrs":9344},{"color":2939},{"text":9346,"type":38,"marks":9347},"resident’s needs. ",[9348,9351,9353],{"type":1433,"attrs":9349},{"href":9350,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.homecareassociation.org.uk/resource/how-technology-and-a-i-are-shaping-home-care-services.html#:~:text=AI%20algorithms%20and%20machine%20learning,intervention%20and%20tailored%20care%20strategies.",{"type":1161,"attrs":9352},{"color":3175},{"type":2725},{"type":3286,"content":9355},[9356],{"type":34,"content":9357},[9358,9364],{"text":9359,"type":38,"marks":9360},"Proactive Problem Solving:",[9361,9362],{"type":1194},{"type":1161,"attrs":9363},{"color":2939},{"text":9365,"type":38,"marks":9366}," By analysing patterns in sensor data or care records, AI can predict events like falls, potential hospitalisations, or even staffing shortages. This proactive approach lets you intervene early and prevent issues from escalating. ",[9367],{"type":1161,"attrs":9368},{"color":2939},{"type":3286,"content":9370},[9371],{"type":34,"content":9372},[9373,9379,9384,9392],{"text":9374,"type":38,"marks":9375},"Predictive Staffing Insights:",[9376,9377],{"type":1194},{"type":1161,"attrs":9378},{"color":2939},{"text":9380,"type":38,"marks":9381}," AI can analyse resident needs, historical data, and local events to ",[9382],{"type":1161,"attrs":9383},{"color":2939},{"text":9385,"type":38,"marks":9386},"forecast staffing requirements.",[9387,9389,9391],{"type":1433,"attrs":9388},{"href":3194,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":9390},{"color":3175},{"type":2725},{"text":9393,"type":38,"marks":9394}," This makes creating optimal schedules easy and ensures the right level of care at the right times. ",[9395],{"type":1161,"attrs":9396},{"color":2939},{"type":3286,"content":9398},[9399],{"type":34,"content":9400},[9401,9407],{"text":9402,"type":38,"marks":9403},"Supporting Your Staff: ",[9404,9405],{"type":1194},{"type":1161,"attrs":9406},{"color":2939},{"text":9408,"type":38,"marks":9409},"Predictive AI-powered workforce planning saves time and reduces stress. Staff can easily see their schedules, swap shifts, and communicate clearly—all features that boost morale and help them feel more in control of their work lives. ",[9410],{"type":1161,"attrs":9411},{"color":2939},{"type":2708,"attrs":9413,"content":9414},{"level":2710},[9415],{"text":9416,"type":38,"marks":9417},"Artificial Intelligence in Home Care Settings",[9418,9419],{"type":1194},{"type":1161,"attrs":9420},{"color":2939},{"type":34,"content":9422},[9423],{"text":9424,"type":38,"marks":9425},"AI’s positive reach extends beyond traditional care homes to home care settings. Here are a few examples of how it’s being used:",[9426],{"type":1161,"attrs":9427},{"color":2939},{"type":3283,"content":9429},[9430,9472,9501],{"type":3286,"content":9431},[9432],{"type":34,"content":9433},[9434,9440,9445,9454,9458,9467],{"text":9435,"type":38,"marks":9436},"Virtual Companions:",[9437,9438],{"type":1194},{"type":1161,"attrs":9439},{"color":2939},{"text":9441,"type":38,"marks":9442}," Yes, the virtual companions we mentioned earlier are coming. ",[9443],{"type":1161,"attrs":9444},{"color":2939},{"text":9446,"type":38,"marks":9447},"AI-powered virtual assistants",[9448,9451,9453],{"type":1433,"attrs":9449},{"href":9450,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.radfieldhomecare.co.uk/services/connected-care/miicare",{"type":1161,"attrs":9452},{"color":3175},{"type":2725},{"text":3545,"type":38,"marks":9455},[9456],{"type":1161,"attrs":9457},{"color":2939},{"text":9459,"type":38,"marks":9460},"social “robots”",[9461,9464,9466],{"type":1433,"attrs":9462},{"href":9463,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.euronews.com/health/2024/03/14/this-australian-care-home-uses-an-ai-companion-to-help-residents-suffering-from-dementia",{"type":1161,"attrs":9465},{"color":3175},{"type":2725},{"text":9468,"type":38,"marks":9469}," can help reduce loneliness and provide companionship for individuals receiving care at home, especially in between care worker visits. ",[9470],{"type":1161,"attrs":9471},{"color":2939},{"type":3286,"content":9473},[9474],{"type":34,"content":9475},[9476,9482,9487,9496],{"text":9477,"type":38,"marks":9478},"Smart Sensors and Monitoring:",[9479,9480],{"type":1194},{"type":1161,"attrs":9481},{"color":2939},{"text":9483,"type":38,"marks":9484}," Discreet smart home sensors combined with AI can provide insights into daily routines. Gentle reminders for meals or medications to support independence, while pattern recognition can identify potential falls or changes in health status before they become crises. ",[9485],{"type":1161,"attrs":9486},{"color":2939},{"text":9488,"type":38,"marks":9489},"Smart pill dispensers with AI",[9490,9493,9495],{"type":1433,"attrs":9491},{"href":9492,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.care.ai/smart-assisted-living.html",{"type":1161,"attrs":9494},{"color":3175},{"type":2725},{"text":9497,"type":38,"marks":9498}," can ensure medication adherence and reduce the risk of missed doses, particularly for those who manage their medications independently. ",[9499],{"type":1161,"attrs":9500},{"color":2939},{"type":3286,"content":9502},[9503],{"type":34,"content":9504},[9505,9511,9516,9525],{"text":9506,"type":38,"marks":9507},"Preventing Falls:",[9508,9509],{"type":1194},{"type":1161,"attrs":9510},{"color":2939},{"text":9512,"type":38,"marks":9513}," AI-powered cameras and sensors can detect subtle changes in resident movement that might indicate a ",[9514],{"type":1161,"attrs":9515},{"color":2939},{"text":9517,"type":38,"marks":9518},"higher risk for falls.",[9519,9522,9524],{"type":1433,"attrs":9520},{"href":9521,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.southwestlondon.icb.nhs.uk/news/ai-in-care-homes-to-reduce-falls-and-hospital-stays/",{"type":1161,"attrs":9523},{"color":3175},{"type":2725},{"text":9526,"type":38,"marks":9527}," This allows you to intervene with preventative measures, keeping residents safer. ",[9528],{"type":1161,"attrs":9529},{"color":2939},{"type":2708,"attrs":9531,"content":9532},{"level":2710},[9533],{"text":9534,"type":38,"marks":9535},"What Are the Challenges of Artificial Intelligence (AI)?",[9536,9537],{"type":1194},{"type":1161,"attrs":9538},{"color":2939},{"type":34,"content":9540},[9541,9546,9555],{"text":9542,"type":38,"marks":9543},"With any new technology, it’s important to consider",[9544],{"type":1161,"attrs":9545},{"color":2939},{"text":9547,"type":38,"marks":9548}," potential challenges alongside benefits. ",[9549,9552,9554],{"type":1433,"attrs":9550},{"href":9551,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.ox.ac.uk/news/2024-02-22-experts-call-responsible-use-generative-ai-adult-social-care#:~:text=However%2C%20the%20rapid%20development%20and,such%20technology%20is%20used%20inappropriately.",{"type":1161,"attrs":9553},{"color":3175},{"type":2725},{"text":9556,"type":38,"marks":9557},"Here are some key things to keep in mind with AI in social care:",[9558],{"type":1161,"attrs":9559},{"color":2939},{"type":3283,"content":9561},[9562,9577,9592,9607],{"type":3286,"content":9563},[9564],{"type":34,"content":9565},[9566,9572],{"text":9567,"type":38,"marks":9568},"Data Privacy and Security:",[9569,9570],{"type":1194},{"type":1161,"attrs":9571},{"color":2939},{"text":9573,"type":38,"marks":9574}," AI relies on data, so choosing AI solutions with robust data security protocols is vital. Safeguarding resident data and ensuring AI is used responsibly are priorities for any solution you implement. Choose those designed with privacy in mind and that adhere to strict regulations. ",[9575],{"type":1161,"attrs":9576},{"color":2939},{"type":3286,"content":9578},[9579],{"type":34,"content":9580},[9581,9587],{"text":9582,"type":38,"marks":9583},"Maintain Human Touch: ",[9584,9585],{"type":1194},{"type":1161,"attrs":9586},{"color":2939},{"text":9588,"type":38,"marks":9589},"AI should always augment, not replace, the expertise and compassion of care staff. The human elements of care - empathy, connection, and intuition - are irreplaceable. It’s about empowering staff, not replacing them. ",[9590],{"type":1161,"attrs":9591},{"color":2939},{"type":3286,"content":9593},[9594],{"type":34,"content":9595},[9596,9602],{"text":9597,"type":38,"marks":9598},"Cost and Accessibility: ",[9599,9600],{"type":1194},{"type":1161,"attrs":9601},{"color":2939},{"text":9603,"type":38,"marks":9604},"While AI solutions are improving over time, it’s essential to ensure that they are accessible to care providers of different sizes and budgets. ",[9605],{"type":1161,"attrs":9606},{"color":2939},{"type":3286,"content":9608},[9609],{"type":34,"content":9610},[9611,9617],{"text":9612,"type":38,"marks":9613},"Explain AI:",[9614,9615],{"type":1194},{"type":1161,"attrs":9616},{"color":2939},{"text":9618,"type":38,"marks":9619}," Staff and residents should understand how AI is used in their care setting. Consider implementing and sharing an AI data policy with your business. Transparency builds trust and confidence in these new tools. ",[9620],{"type":1161,"attrs":9621},{"color":2939},{"type":2708,"attrs":9623,"content":9624},{"level":2710},[9625],{"text":9626,"type":38,"marks":9627},"Three AI Perspectives",[9628,9629],{"type":1194},{"type":1161,"attrs":9630},{"color":2939},{"type":34,"content":9632},[9633,9638],{"text":9634,"type":38,"marks":9635},"There are three personas in a care home interacting with AI, challenging its use, and experiencing the benefits or consequences of AI in your care home. Each persona has ",[9636],{"type":1161,"attrs":9637},{"color":2939},{"text":9639,"type":38,"marks":9640},"specific expectations from AI: ",[9641,9644,9646],{"type":1433,"attrs":9642},{"href":9643,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.ncbi.nlm.nih.gov/books/NBK593310/",{"type":1161,"attrs":9645},{"color":3175},{"type":2725},{"type":9648,"attrs":9649,"content":9650},"ordered_list",{"order":8262},[9651,9666,9681],{"type":3286,"content":9652},[9653],{"type":34,"content":9654},[9655,9661],{"text":9656,"type":38,"marks":9657},"The Caregiver’s View:",[9658,9659],{"type":1194},{"type":1161,"attrs":9660},{"color":2939},{"text":9662,"type":38,"marks":9663}," AI helps streamline tasks and provide a clearer picture of resident needs, giving staff more time for meaningful interactions.",[9664],{"type":1161,"attrs":9665},{"color":2939},{"type":3286,"content":9667},[9668],{"type":34,"content":9669},[9670,9676],{"text":9671,"type":38,"marks":9672},"The Resident’s View:",[9673,9674],{"type":1194},{"type":1161,"attrs":9675},{"color":2939},{"text":9677,"type":38,"marks":9678}," AI can support autonomy, personalise care plans, and offer a friendly “voice” when companionship is needed.",[9679],{"type":1161,"attrs":9680},{"color":2939},{"type":3286,"content":9682},[9683],{"type":34,"content":9684},[9685,9691],{"text":9686,"type":38,"marks":9687},"The Manager’s View: ",[9688,9689],{"type":1194},{"type":1161,"attrs":9690},{"color":2939},{"text":9692,"type":38,"marks":9693},"AI can drive operational efficiencies, assist in accurately forecasting staffing needs, optimise rotas, and support the creation of happier, more efficient care settings. ",[9694],{"type":1161,"attrs":9695},{"color":2939},{"type":2708,"attrs":9697,"content":9698},{"level":2710},[9699],{"text":9700,"type":38,"marks":9701},"AI & Deputy: A Powerful Combination",[9702,9703],{"type":1194},{"type":1161,"attrs":9704},{"color":2939},{"type":34,"content":9706},[9707,9712,9721],{"text":9708,"type":38,"marks":9709},"At Deputy, we believe AI’s greatest strength is its ability to help care providers and those they serve. Our ",[9710],{"type":1161,"attrs":9711},{"color":2939},{"text":9713,"type":38,"marks":9714},"advanced workforce management platform",[9715,9718,9720],{"type":1433,"attrs":9716},{"href":9717,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/gb/features/auto-scheduling?geo=gb",{"type":1161,"attrs":9719},{"color":3175},{"type":2725},{"text":9722,"type":38,"marks":9723}," uses predictive AI to simplify scheduling, reduce administrative burden, and empower your staff. ",[9724],{"type":1161,"attrs":9725},{"color":2939},{"type":34,"content":9727},[9728],{"text":9729,"type":38,"marks":9730},"Our position is that AI has immense potential to reshape social care for the better. By integrating AI responsibly and prioritising human connection, we can create a care model that benefits residents, supports care professionals, and makes social care more efficient and sustainable. Think of it as a partnership where AI and human caregivers work hand-in-hand. ",[9731],{"type":1161,"attrs":9732},{"color":2939},{"type":34,"content":9734},[9735,9740,9748],{"text":9736,"type":38,"marks":9737},"Contact ",[9738],{"type":1161,"attrs":9739},{"color":2939},{"text":9741,"type":38,"marks":9742},"one of our experts ",[9743,9745,9747],{"type":1433,"attrs":9744},{"href":4712,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":9746},{"color":3175},{"type":2725},{"text":9749,"type":38,"marks":9750},"today to learn how Deputy’s AI-powered rota software can help you plan staffing more efficiently and deliver high-quality care.",[9751],{"type":1161,"attrs":9752},{"color":2939},"2024-05-16 12:00",{"_uid":9755,"title":41,"imgSrc":42,"plugin":43,"imageAlt":9756,"minWidth":1180,"imageName":9757,"imageS3Key":9758,"description":45,"mobileWidth":2554,"desktopWidth":2554,"assetSelector":42,"imagePublicUrl":9759,"imageOriginalUrl":9760,"sourceImageWidth":1180,"sourceImageHeight":1963},"60954570-77d6-41da-b2b8-abffbaba9213","AI in Social Care:  Powering Better Care and a Happier Workforce","ai-social-care-blog-thumbnail.jpg","f/64010/1200x630/c28c148fb1/ai-social-care-blog-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/c28c148fb1/ai-social-care-blog-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/c28c148fb1/ai-social-care-blog-thumbnail.jpg",[9762],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":9763,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":9766,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":9767,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":9764,"link":9765,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[1675,516,435,455,7832],[713,748,733,927],[9771,9772,9773],"f62d560a-39e0-4995-bbb5-c6e05a029a7b","498ceefb-94b9-450d-aa18-c4260a284ab1","43bc362b-3094-4743-a86c-f3987d6032c5","ai-in-social-care-powering-better-care-and-a-happier-workforce","us/blog/ai-in-social-care-powering-better-care-and-a-happier-workforce",-69260,[],"f956d4b5-e698-4a3e-bb4a-7f383fadd37a","2024-05-16T12:05:07.640Z",[9781,9784],{"id":9782,"name":9208,"slug":9774,"published":59,"full_slug":9783,"is_folder":17,"parent_id":2904},497013978,"au/blog/ai-in-social-care-powering-better-care-and-a-happier-workforce",{"id":9785,"name":9208,"slug":9774,"published":59,"full_slug":9786,"is_folder":17,"parent_id":2908},496944113,"gb/blog/ai-in-social-care-powering-better-care-and-a-happier-workforce",{"name":9788,"created_at":9789,"published_at":9790,"updated_at":9791,"id":9792,"uuid":9793,"content":9794,"slug":10488,"full_slug":10489,"sort_by_date":90,"position":301,"tag_list":10490,"is_startpage":17,"parent_id":5910,"meta_data":90,"group_id":10491,"first_published_at":10492,"release_id":90,"lang":96,"path":90,"alternates":10493,"default_full_slug":90,"translated_slugs":90},"5 Factors That Impact Retail Labor Forecasting","2024-05-23T11:11:24.610Z","2024-08-09T05:27:59.080Z","2024-08-09T05:27:59.120Z",502264619,"2e20ad6c-a349-4365-88cc-3830c9067697",{"seo":9795,"_uid":9800,"footer":24,"header":25,"content":9801,"headline":9788,"component":1653,"post_date":10467,"thumbnail":10468,"types_tag":10477,"header_text":42,"spacing_top":1337,"features_tag":10484,"social_image":10485,"show_resource":59,"industries_tag":10487,"spacing_top_mobile":1344},{"_uid":9796,"title":15,"plugin":16,"seoTitle":9797,"description":19,"seoKeywords":9798,"seoTitleInput":9788,"seoDescription":9799},"d2a723a2-d1b1-4b09-9edf-14af1c0511c8","5 Factors That Impact Retail Labor Forecasting — Deputy","Retail labor forecasting, Retail scheduling system, Retail scheduling, Retail employee scheduling software","Retail labor forecasting is invariably more difficult than it sounds. Learn how smart forecasting tools can help balance staff coverage with retail resources.","21fe9639-f0e7-469f-b461-cc864ad3ec7e",[9802,9821,10465],{"_uid":9803,"tags":9804,"text":9805,"image":9814,"theme":49,"subline":9815,"tagline":42,"component":56,"title_tag":57,"embed_code":9818,"show_stars":17,"title_size":4786,"subline_tag":1369,"title_style":96,"signup_terms":42,"subline_size":1873,"signup_cta_id":56,"spacer_bottom":1344,"hide_cta_terms":17,"show_breadcrumb":17,"show_embed_form":17,"primary_cta_href":9819,"primary_cta_text":42,"primary_cta_type":42,"secondary_cta_href":9820,"secondary_cta_text":42,"secondary_cta_type":42,"show_left_squiggle":17,"brand_logo_alignment":42,"show_bottom_squiggle":17,"spacer_bottom_mobile":42},"0ff16f7c-36ec-4c37-a624-a0c8ff98b891",[],{"type":31,"content":9806},[9807],{"type":34,"content":9808},[9809],{"text":9810,"type":38,"marks":9811},"Challenges of Labor Forecasting in Retail: 5 Factors to Consider",[9812],{"type":1161,"attrs":9813},{"color":2939},{"_uid":4781,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"type":31,"content":9816},[9817],{"type":34},[],{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"_uid":9822,"content":9823,"component":5875,"spacer_bottom":5876,"additional_style":5877,"spacer_bottom_mobile":5876},"ccd69f39-35e5-4d6d-96c4-c60072728e05",{"type":31,"content":9824},[9825,9845,9852,9860,9876,9883,9890,9922,9929,9936,9944,9963,9971,9978,10007,10015,10022,10030,10051,10058,10065,10072,10101,10108,10116,10123,10130,10137,10166,10173,10181,10202,10209,10216,10223,10230,10299,10306,10313,10328,10357,10364,10371,10378,10416,10423,10431,10438,10445],{"type":34,"content":9826},[9827,9832,9840],{"text":9828,"type":38,"marks":9829},"For retailers, balancing staff coverage with payroll budgets is an endless challenge. Inaccurate forecasts lead to heightened costs or understaffing issues. Smart ",[9830],{"type":1161,"attrs":9831},{"color":2939},{"text":9833,"type":38,"marks":9834},"retail labor forecasting",[9835,9837,9839],{"type":1433,"attrs":9836},{"href":5345,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":9838},{"color":3175},{"type":2725},{"text":9841,"type":38,"marks":9842}," practices can help calculate an ideal balance between customer service excellence and employee satisfaction. Here’s what you need to know.",[9843],{"type":1161,"attrs":9844},{"color":2939},{"type":34,"content":9846},[9847],{"type":3666,"attrs":9848},{"id":9849,"alt":42,"src":9850,"title":42,"source":42,"copyright":42,"meta_data":9851},16055194,"https://a.storyblok.com/f/64010/1289x813/34b746b64f/retail-store-clerk.jpg",{},{"type":2708,"attrs":9853,"content":9854},{"level":3653},[9855],{"text":9856,"type":38,"marks":9857},"The task of accurate retail labor forecasting",[9858],{"type":1161,"attrs":9859},{"color":2939},{"type":34,"content":9861},[9862,9871],{"text":9863,"type":38,"marks":9864},"More than 25% of all jobs",[9865,9868,9870],{"type":1433,"attrs":9866},{"href":9867,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://nrf.com/research-insights/retails-impact",{"type":1161,"attrs":9869},{"color":3175},{"type":2725},{"text":9872,"type":38,"marks":9873}," in the United States are related to the retail sector. With such a large percentage of the workforce connected to retail, accurate labor forecasting plays a big role in work satisfaction for millions of workers.",[9874],{"type":1161,"attrs":9875},{"color":2939},{"type":34,"content":9877},[9878],{"text":9879,"type":38,"marks":9880},"Unlike short-term retail scheduling, which creates daily and weekly work schedules, labor forecasting is a long-term strategic process. It factors in big-picture variables to develop a workforce plan that aligns staffing needs with labor demands over time. ",[9881],{"type":1161,"attrs":9882},{"color":2939},{"type":34,"content":9884},[9885],{"text":9886,"type":38,"marks":9887},"At its core, the retail labor forecasting process focuses on one logistical goal: to balance excellent customer service with profitability. Accurate models can mean the difference between a balanced workforce and costly imbalances, such as: ",[9888],{"type":1161,"attrs":9889},{"color":2939},{"type":3283,"content":9891},[9892,9907],{"type":3286,"content":9893},[9894],{"type":34,"content":9895},[9896,9902],{"text":9897,"type":38,"marks":9898},"Overstaffing",[9899,9900],{"type":1194},{"type":1161,"attrs":9901},{"color":2939},{"text":9903,"type":38,"marks":9904}," that bleeds profit and expenses",[9905],{"type":1161,"attrs":9906},{"color":2939},{"type":3286,"content":9908},[9909],{"type":34,"content":9910},[9911,9917],{"text":9912,"type":38,"marks":9913},"Understaffing",[9914,9915],{"type":1194},{"type":1161,"attrs":9916},{"color":2939},{"text":9918,"type":38,"marks":9919}," that damages the retail brand",[9920],{"type":1161,"attrs":9921},{"color":2939},{"type":34,"content":9923},[9924],{"text":9925,"type":38,"marks":9926},"For cost-conscious retailers, this can translate to thousands of dollars in savings. ",[9927],{"type":1161,"attrs":9928},{"color":2939},{"type":34,"content":9930},[9931],{"text":9932,"type":38,"marks":9933},"Realistically, managing it all manually is a task very few retailers can afford to risk — guesswork can go wrong for many different reasons. This is why informed retail labor forecasting is so crucial. ",[9934],{"type":1161,"attrs":9935},{"color":2939},{"type":2708,"attrs":9937,"content":9938},{"level":3653},[9939],{"text":9940,"type":38,"marks":9941},"5 factors to consider for retail labor forecasting",[9942],{"type":1161,"attrs":9943},{"color":2939},{"type":34,"content":9945},[9946,9951,9958],{"text":9947,"type":38,"marks":9948},"We stress the importance of ",[9949],{"type":1161,"attrs":9950},{"color":2939},{"text":9952,"type":38,"marks":9953},"accurate labor forecasting for shift work industries",[9954,9956],{"type":1433,"attrs":9955},{"href":8339,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":9957},{"color":2939},{"text":9959,"type":38,"marks":9960},". These five key factors are tailored to help retail businesses make more informed workforce planning decisions. ",[9961],{"type":1161,"attrs":9962},{"color":2939},{"type":2708,"attrs":9964,"content":9965},{"level":4840},[9966],{"text":9967,"type":38,"marks":9968},"1. Customer traffic and sales forecasts",[9969],{"type":1161,"attrs":9970},{"color":3660},{"type":34,"content":9972},[9973],{"text":9974,"type":38,"marks":9975},"Anticipated sales volumes and customer foot traffic patterns are the foundation for retail labor forecasting. A detailed understanding of historical sales data helps:",[9976],{"type":1161,"attrs":9977},{"color":2939},{"type":3283,"content":9979},[9980,9989,9998],{"type":3286,"content":9981},[9982],{"type":34,"content":9983},[9984],{"text":9985,"type":38,"marks":9986},"Identify notable trends in transactions and revenue.",[9987],{"type":1161,"attrs":9988},{"color":2939},{"type":3286,"content":9990},[9991],{"type":34,"content":9992},[9993],{"text":9994,"type":38,"marks":9995},"Compare current sales with previous periods.",[9996],{"type":1161,"attrs":9997},{"color":2939},{"type":3286,"content":9999},[10000],{"type":34,"content":10001},[10002],{"text":10003,"type":38,"marks":10004},"Reveal any recent dropping or underperforming sales.",[10005],{"type":1161,"attrs":10006},{"color":2939},{"type":2708,"attrs":10008,"content":10009},{"level":8468},[10010],{"text":10011,"type":38,"marks":10012},"Factor this into forecasting",[10013],{"type":1161,"attrs":10014},{"color":8377},{"type":34,"content":10016},[10017],{"text":10018,"type":38,"marks":10019},"Don’t overlook labor needs for non-revenue generating yet crucial tasks like restocking shelves, creating displays, and maintaining back-of-house processes. These efforts are just as important for a smooth customer experience but often go unaccounted for in labor forecasting. ",[10020],{"type":1161,"attrs":10021},{"color":2939},{"type":2708,"attrs":10023,"content":10024},{"level":4840},[10025],{"text":10026,"type":38,"marks":10027},"2. Seasonality",[10028],{"type":1161,"attrs":10029},{"color":3660},{"type":34,"content":10031},[10032,10037,10046],{"text":10033,"type":38,"marks":10034},"Depending on the industry, ",[10035],{"type":1161,"attrs":10036},{"color":2939},{"text":10038,"type":38,"marks":10039},"retailers experience up to 38% increased holiday sales",[10040,10043,10045],{"type":1433,"attrs":10041},{"href":10042,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.statista.com/chart/11979/holiday-season-retail-sales/",{"type":1161,"attrs":10044},{"color":3175},{"type":2725},{"text":10047,"type":38,"marks":10048},", while others may have regular peaks at different times of the year. During peak sales seasons, the demand for retail staff increases to handle these higher transaction volumes. ",[10049],{"type":1161,"attrs":10050},{"color":2939},{"type":34,"content":10052},[10053],{"text":10054,"type":38,"marks":10055},"The retail calendar sometimes revolves around seasonal sales drivers. Holidays, back-to-school periods, and seasonal product availability can make or break retail performance. Proper accounting for these peaks and valleys is necessary for labor forecasting, but there is more to consider than just seasonal sales volume. ",[10056],{"type":1161,"attrs":10057},{"color":2939},{"type":2708,"attrs":10059,"content":10060},{"level":8468},[10061],{"text":10011,"type":38,"marks":10062},[10063],{"type":1161,"attrs":10064},{"color":8377},{"type":34,"content":10066},[10067],{"text":10068,"type":38,"marks":10069},"Sales depend on the quality of the customer experience. Meeting customer needs in peak seasons means delivering exceptional service. Ask yourself: ",[10070],{"type":1161,"attrs":10071},{"color":2939},{"type":3283,"content":10073},[10074,10083,10092],{"type":3286,"content":10075},[10076],{"type":34,"content":10077},[10078],{"text":10079,"type":38,"marks":10080},"What are the most important seasons and events for sales?",[10081],{"type":1161,"attrs":10082},{"color":2939},{"type":3286,"content":10084},[10085],{"type":34,"content":10086},[10087],{"text":10088,"type":38,"marks":10089},"When should I hire additional staff ahead of these periods?",[10090],{"type":1161,"attrs":10091},{"color":2939},{"type":3286,"content":10093},[10094],{"type":34,"content":10095},[10096],{"text":10097,"type":38,"marks":10098},"How long will it take to appropriately train staff to prepare for these sales windows?",[10099],{"type":1161,"attrs":10100},{"color":2939},{"type":34,"content":10102},[10103],{"text":10104,"type":38,"marks":10105},"A labor forecasting tool can help you determine the answers. When optimal hiring and training timelines are in place, you can make the most of your retail scheduling system to keep sufficient staff on hand, ready to deliver outstanding service during high-stake sales seasons.",[10106],{"type":1161,"attrs":10107},{"color":2939},{"type":2708,"attrs":10109,"content":10110},{"level":4840},[10111],{"text":10112,"type":38,"marks":10113},"3. Employee skills and roles",[10114],{"type":1161,"attrs":10115},{"color":3660},{"type":34,"content":10117},[10118],{"text":10119,"type":38,"marks":10120},"Not all retail work is created equal. Management, full-time sales associates, and part-time staff all play different retail roles. Retail labor forecasting must account for the specific employee skills, responsibilities, and scheduling requirements for different staff positions. ",[10121],{"type":1161,"attrs":10122},{"color":2939},{"type":2708,"attrs":10124,"content":10125},{"level":8468},[10126],{"text":10011,"type":38,"marks":10127},[10128],{"type":1161,"attrs":10129},{"color":8377},{"type":34,"content":10131},[10132],{"text":10133,"type":38,"marks":10134},"Labor forecasting should consider: ",[10135],{"type":1161,"attrs":10136},{"color":2939},{"type":3283,"content":10138},[10139,10148,10157],{"type":3286,"content":10140},[10141],{"type":34,"content":10142},[10143],{"text":10144,"type":38,"marks":10145},"The right mix of managers and support staff at any time",[10146],{"type":1161,"attrs":10147},{"color":2939},{"type":3286,"content":10149},[10150],{"type":34,"content":10151},[10152],{"text":10153,"type":38,"marks":10154},"Employee skill gaps or roles that may need backfilling months out",[10155],{"type":1161,"attrs":10156},{"color":2939},{"type":3286,"content":10158},[10159],{"type":34,"content":10160},[10161],{"text":10162,"type":38,"marks":10163},"Employee performance metrics that impact retail efficiency",[10164],{"type":1161,"attrs":10165},{"color":2939},{"type":34,"content":10167},[10168],{"text":10169,"type":38,"marks":10170},"Retail labor forecasting can identify when key workers may leave their roles, such as at the end or beginning of a school year, and when to schedule the most skilled employees to reap the biggest benefits for your bottom line. ",[10171],{"type":1161,"attrs":10172},{"color":2939},{"type":2708,"attrs":10174,"content":10175},{"level":4840},[10176],{"text":10177,"type":38,"marks":10178},"4. Employee availability and shift preferences",[10179],{"type":1161,"attrs":10180},{"color":3660},{"type":34,"content":10182},[10183,10188,10197],{"text":10184,"type":38,"marks":10185},"Although the target for many companies is a 10% employee turnover rate, the ",[10186],{"type":1161,"attrs":10187},{"color":2939},{"text":10189,"type":38,"marks":10190},"US national average exceeded 40% in 2023",[10191,10194,10196],{"type":1433,"attrs":10192},{"href":10193,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.zippia.com/advice/employee-turnover-statistics/",{"type":1161,"attrs":10195},{"color":3175},{"type":2725},{"text":10198,"type":38,"marks":10199},". Retail businesses report even higher rates of turnover at 65%.",[10200],{"type":1161,"attrs":10201},{"color":2939},{"type":34,"content":10203},[10204],{"text":10205,"type":38,"marks":10206},"Retail environments are not known for employee schedule flexibility, but factoring in staff availability and shift preferences whenever possible can bring enormous benefits. Even small accommodations can increase staff morale. In turn, this reduces costly turnover and absenteeism that throw off labor forecasts. ",[10207],{"type":1161,"attrs":10208},{"color":2939},{"type":2708,"attrs":10210,"content":10211},{"level":8468},[10212],{"text":10011,"type":38,"marks":10213},[10214],{"type":1161,"attrs":10215},{"color":8377},{"type":34,"content":10217},[10218],{"text":10219,"type":38,"marks":10220},"Retail employee availability and preferences data is valuable for immediate staffing needs, but forecasting tools are key to keeping employees happy and the business stable in the long run. ",[10221],{"type":1161,"attrs":10222},{"color":2939},{"type":34,"content":10224},[10225],{"text":10226,"type":38,"marks":10227},"Consider availability and preferences by: ",[10228],{"type":1161,"attrs":10229},{"color":2939},{"type":9648,"attrs":10231,"content":10232},{"order":8262},[10233,10242,10263,10272,10281,10290],{"type":3286,"content":10234},[10235],{"type":34,"content":10236},[10237],{"text":10238,"type":38,"marks":10239},"Asking employees about their preferred working hours or schedule constraints",[10240],{"type":1161,"attrs":10241},{"color":2939},{"type":3286,"content":10243},[10244],{"type":34,"content":10245},[10246,10251,10258],{"text":10247,"type":38,"marks":10248},"Using retail ",[10249],{"type":1161,"attrs":10250},{"color":2939},{"text":2790,"type":38,"marks":10252},[10253,10255,10257],{"type":1433,"attrs":10254},{"href":2794,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10256},{"color":3175},{"type":2725},{"text":10259,"type":38,"marks":10260}," that integrates this data automatically",[10261],{"type":1161,"attrs":10262},{"color":2939},{"type":3286,"content":10264},[10265],{"type":34,"content":10266},[10267],{"text":10268,"type":38,"marks":10269},"Offering flexible shift options, like split shifts or rotating schedules",[10270],{"type":1161,"attrs":10271},{"color":2939},{"type":3286,"content":10273},[10274],{"type":34,"content":10275},[10276],{"text":10277,"type":38,"marks":10278},"Cross-training employees in different roles during busy periods",[10279],{"type":1161,"attrs":10280},{"color":2939},{"type":3286,"content":10282},[10283],{"type":34,"content":10284},[10285],{"text":10286,"type":38,"marks":10287},"Maintaining open communication about availability and preferences",[10288],{"type":1161,"attrs":10289},{"color":2939},{"type":3286,"content":10291},[10292],{"type":34,"content":10293},[10294],{"text":10295,"type":38,"marks":10296},"Reviewing and adjusting data to identify gaps and areas for improvement",[10297],{"type":1161,"attrs":10298},{"color":2939},{"type":34,"content":10300},[10301],{"text":10302,"type":38,"marks":10303},"This can help reduce employee churn and streamline the forecasting process. Staffing ebbs and flows are easier to predict in businesses with low turnover rates compared to high-churn environments.",[10304],{"type":1161,"attrs":10305},{"color":2939},{"type":2708,"attrs":10307,"content":10308},{"level":4840},[10309],{"text":5053,"type":38,"marks":10310},[10311],{"type":1161,"attrs":10312},{"color":3660},{"type":34,"content":10314},[10315,10323],{"text":10316,"type":38,"marks":10317},"Compliance with labor laws",[10318,10320,10322],{"type":1433,"attrs":10319},{"href":2846,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10321},{"color":3175},{"type":2725},{"text":10324,"type":38,"marks":10325}," is non-negotiable. Retailers want to keep costs low while keeping adequate staffing levels but must adhere to laws and regulations such as:",[10326],{"type":1161,"attrs":10327},{"color":2939},{"type":3283,"content":10329},[10330,10339,10348],{"type":3286,"content":10331},[10332],{"type":34,"content":10333},[10334],{"text":10335,"type":38,"marks":10336},"Meal and rest breaks  ",[10337],{"type":1161,"attrs":10338},{"color":2939},{"type":3286,"content":10340},[10341],{"type":34,"content":10342},[10343],{"text":10344,"type":38,"marks":10345},"Overtime requirements ",[10346],{"type":1161,"attrs":10347},{"color":2939},{"type":3286,"content":10349},[10350],{"type":34,"content":10351},[10352],{"text":10353,"type":38,"marks":10354},"Consecutive shift limits ",[10355],{"type":1161,"attrs":10356},{"color":2939},{"type":34,"content":10358},[10359],{"text":10360,"type":38,"marks":10361},"Failure to account for these labor regulations can lead to penalties and fines. ",[10362],{"type":1161,"attrs":10363},{"color":2939},{"type":2708,"attrs":10365,"content":10366},{"level":8468},[10367],{"text":10011,"type":38,"marks":10368},[10369],{"type":1161,"attrs":10370},{"color":8377},{"type":34,"content":10372},[10373],{"text":10374,"type":38,"marks":10375},"Laws can vary by local jurisdiction. For multi-location retailers, this can make managing compliance a challenge without robust tools. Relevant retail labor forecasting models, however, can help apply rules and regulations around: ",[10376],{"type":1161,"attrs":10377},{"color":2939},{"type":3283,"content":10379},[10380,10389,10398,10407],{"type":3286,"content":10381},[10382],{"type":34,"content":10383},[10384],{"text":10385,"type":38,"marks":10386},"Breaks and meal periods",[10387],{"type":1161,"attrs":10388},{"color":2939},{"type":3286,"content":10390},[10391],{"type":34,"content":10392},[10393],{"text":10394,"type":38,"marks":10395},"Total hours worked",[10396],{"type":1161,"attrs":10397},{"color":2939},{"type":3286,"content":10399},[10400],{"type":34,"content":10401},[10402],{"text":10403,"type":38,"marks":10404},"Consecutive shifts",[10405],{"type":1161,"attrs":10406},{"color":2939},{"type":3286,"content":10408},[10409],{"type":34,"content":10410},[10411],{"text":10412,"type":38,"marks":10413},"Employee data (age, clearance, etc.)",[10414],{"type":1161,"attrs":10415},{"color":2939},{"type":34,"content":10417},[10418],{"text":10419,"type":38,"marks":10420},"This process helps avoid costly overscheduling that can result in non-compliant practices. ",[10421],{"type":1161,"attrs":10422},{"color":2939},{"type":2708,"attrs":10424,"content":10425},{"level":3653},[10426],{"text":10427,"type":38,"marks":10428},"Simplify your retail labor demand forecasting process",[10429],{"type":1161,"attrs":10430},{"color":2939},{"type":34,"content":10432},[10433],{"text":10434,"type":38,"marks":10435},"Even for small teams, accounting for all the variables of retail labor forecasting is a big task. It can be difficult to balance compliance and expenses while avoiding employee burnout and delivering great customer service. ",[10436],{"type":1161,"attrs":10437},{"color":2939},{"type":34,"content":10439},[10440],{"text":10441,"type":38,"marks":10442},"Don’t try to tackle demand forecasting manually. Instead, let automated retail labor forecasting do the heavy lifting. ",[10443],{"type":1161,"attrs":10444},{"color":2939},{"type":34,"content":10446},[10447,10452,10460],{"text":10448,"type":38,"marks":10449},"Leverage the power of data-driven insights with ",[10450],{"type":1161,"attrs":10451},{"color":2939},{"text":10453,"type":38,"marks":10454},"a smart labor forecasting system",[10455,10457,10459],{"type":1433,"attrs":10456},{"href":2834,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10458},{"color":3175},{"type":2725},{"text":10461,"type":38,"marks":10462},". Learn how Deputy’s smart scheduling can help. ",[10463],{"type":1161,"attrs":10464},{"color":2939},{"_uid":10466,"heading":5880,"component":5881,"twitter_url":5882,"youtube_url":5883,"facebook_url":5884,"linkedin_url":5885,"instagram_url":5886,"spacer_bottom":5876,"spacer_bottom_mobile":5876},"f147efcd-28c5-4802-822e-2dbae50a3b9f","2024-05-15 12:00",{"_uid":10469,"title":41,"imgSrc":42,"plugin":43,"imageAlt":10470,"imageName":10471,"imageS3Key":10472,"description":45,"assetSelector":42,"imagePublicUrl":10473,"imageOriginalUrl":10474,"sourceImageWidth":10475,"sourceImageHeight":10476},"c95c8557-5673-42e6-b9c4-76110143ba68","retail store clerk","retail-store-clerk.jpg","f/64010/1289x813/34b746b64f/retail-store-clerk.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1289x813/34b746b64f/retail-store-clerk.jpg","//a.storyblok.com/f/64010/1289x813/34b746b64f/retail-store-clerk.jpg",1289,813,[10478],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":10479,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":10482,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":10483,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":10480,"link":10481,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[435],{"_uid":10486,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"40e470cc-424f-42b4-b6b9-71e15608c5eb",[1036,733,748],"5-factors-that-impact-retail-labor-forecasting","us/features/demand-forecasting/5-factors-that-impact-retail-labor-forecasting",[],"c91bac31-d82c-4073-bdcf-88cb6efbfd69","2024-05-23T12:27:51.513Z",[10494,10497],{"id":10495,"name":9788,"slug":10488,"published":59,"full_slug":10496,"is_folder":17,"parent_id":5921},502335314,"gb/features/demand-forecasting/5-factors-that-impact-retail-labor-forecasting",{"id":10498,"name":9788,"slug":10488,"published":59,"full_slug":10499,"is_folder":17,"parent_id":5917},502335327,"au/features/demand-forecasting/5-factors-that-impact-retail-labor-forecasting",{"name":10501,"created_at":10502,"published_at":10503,"updated_at":10504,"id":10505,"uuid":10506,"content":10507,"slug":10978,"full_slug":10979,"sort_by_date":90,"position":44,"tag_list":10980,"is_startpage":17,"parent_id":10981,"meta_data":90,"group_id":10982,"first_published_at":10503,"release_id":90,"lang":96,"path":90,"alternates":10983,"default_full_slug":90,"translated_slugs":90},"How 3 Retailers Simplified Compliance with Complex Labor Laws","2024-05-15T10:52:34.335Z","2024-05-15T11:22:58.704Z","2024-05-15T11:22:58.732Z",496004795,"39f13f2f-0efa-4938-b5f8-9ec22fc3a183",{"seo":10508,"_uid":10513,"footer":24,"header":25,"content":10514,"headline":10501,"component":1653,"post_date":10958,"thumbnail":10959,"types_tag":10967,"header_text":42,"spacing_top":5876,"features_tag":10974,"social_image":10975,"show_resource":59,"industries_tag":10977,"spacing_top_mobile":42},{"_uid":10509,"title":15,"plugin":16,"seoTitle":10510,"description":19,"seoKeywords":10511,"seoTitleInput":10501,"seoDescription":10512},"b11ecaca-b25a-41cb-bf93-9676f1079b88","How 3 Retailers Simplified Compliance with Complex Labor Laws — Deputy","labor laws, compliance","Learn how 3 retailers simplified compliance with complex labor laws. Discover strategies for managing regulations, improving retention & boosting productivity","3cfac5e1-9006-4c59-b8f8-111c2f471692",[10515,10533,10578,10692,10776,10788,10904,10918],{"_uid":10516,"tags":10517,"text":10518,"image":10526,"theme":49,"subline":10527,"tagline":42,"component":56,"title_tag":57,"embed_code":10530,"show_stars":17,"title_size":1893,"subline_tag":1369,"title_style":96,"signup_terms":42,"subline_size":1873,"signup_cta_id":56,"spacer_bottom":1344,"hide_cta_terms":17,"show_breadcrumb":17,"show_embed_form":17,"primary_cta_href":10531,"primary_cta_text":42,"primary_cta_type":42,"secondary_cta_href":10532,"secondary_cta_text":42,"secondary_cta_type":42,"show_left_squiggle":17,"brand_logo_alignment":42,"show_bottom_squiggle":17,"spacer_bottom_mobile":42},"b75a3e2a-d237-4d3b-b210-b064dd1275b6",[],{"type":31,"content":10519},[10520],{"type":34,"content":10521},[10522],{"text":10501,"type":38,"marks":10523},[10524],{"type":1161,"attrs":10525},{"color":2939},{"_uid":4781,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"type":31,"content":10528},[10529],{"type":34},[],{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"_uid":10534,"content":10535,"component":5875,"spacer_bottom":42,"additional_style":5877,"spacer_bottom_mobile":42},"f039322a-5187-46f0-b9be-188528ff11cc",{"type":31,"content":10536},[10537,10544,10564,10571],{"type":34,"content":10538},[10539],{"text":10540,"type":38,"marks":10541},"It’s fair to say that business owners and managers have a lot on their plates on any given day. But one of the most complex jobs is making sure your business is compliant with strict federal, state, and city labor laws. From overtime pay and work hour limits to meal and rest breaks, there is a lot to keep track of. ",[10542],{"type":1161,"attrs":10543},{"color":2939},{"type":34,"content":10545},[10546,10551,10559],{"text":10547,"type":38,"marks":10548},"Compliance management is even more complex for retailers with multiple locations across different cities or states. If you’ve set up shop in California, you may have to pay premiums for missed breaks, split shifts, and 7th consecutive workdays. Got a location in New York or Chicago? You may be affected by ",[10549],{"type":1161,"attrs":10550},{"color":2939},{"text":10552,"type":38,"marks":10553},"fair workweek laws",[10554,10556,10558],{"type":1433,"attrs":10555},{"href":9035,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10557},{"color":3175},{"type":2725},{"text":10560,"type":38,"marks":10561},", which require advance notice of schedules and premium pay for late changes.",[10562],{"type":1161,"attrs":10563},{"color":2939},{"type":34,"content":10565},[10566],{"text":10567,"type":38,"marks":10568},"Without the right tools, many retailers struggle to navigate all these different labor laws. They spend countless hours manually checking pay calculations, tracking whether breaks occurred, and trying to figure out where to apply overtime.",[10569],{"type":1161,"attrs":10570},{"color":2939},{"type":34,"content":10572},[10573],{"text":10574,"type":38,"marks":10575},"Today, we’re looking at how three businesses have simplified their approach to labor laws — and the impact they’ve seen on employee retention and their business’ productivity.",[10576],{"type":1161,"attrs":10577},{"color":2939},{"_uid":10579,"content":10580,"component":5875,"spacer_bottom":42,"additional_style":5877,"spacer_bottom_mobile":42},"52a3889e-fe80-4a41-9e0b-7d9241f759c9",{"type":31,"content":10581},[10582,10590,10605,10639,10658,10678,10685],{"type":2708,"attrs":10583,"content":10584},{"level":2710},[10585],{"text":10586,"type":38,"marks":10587},"Trek Bikes",[10588],{"type":1161,"attrs":10589},{"color":2939},{"type":34,"content":10591},[10592,10600],{"text":10586,"type":38,"marks":10593},[10594,10597,10599],{"type":1433,"attrs":10595},{"href":10596,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/customers/trek",{"type":1161,"attrs":10598},{"color":3175},{"type":2725},{"text":10601,"type":38,"marks":10602}," had a problem that any retailer would love to have: they were experiencing such a huge demand for their products that they could barely keep up. The “bike boom” of the last few years meant that sales in their retail stores were “astronomical.” With that, came ripe potential for expansion: more stores, more staff, and more to manage. ",[10603],{"type":1161,"attrs":10604},{"color":2939},{"type":34,"content":10606},[10607,10612,10621,10626,10634],{"text":10608,"type":38,"marks":10609},"That rapid growth brought a key challenge: they needed to keep up with new and unique labor laws as they expanded into different cities and states. For retailers in ",[10610],{"type":1161,"attrs":10611},{"color":2939},{"text":10613,"type":38,"marks":10614},"California",[10615,10618,10620],{"type":1433,"attrs":10616},{"href":10617,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/compliance/california",{"type":1161,"attrs":10619},{"color":3175},{"type":2725},{"text":10622,"type":38,"marks":10623},", there are complex meal and rest break laws to manage. For locations in New York City, there are scheduling laws like ",[10624],{"type":1161,"attrs":10625},{"color":2939},{"text":10627,"type":38,"marks":10628},"Fair Workweek",[10629,10631,10633],{"type":1433,"attrs":10630},{"href":9035,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10632},{"color":3175},{"type":2725},{"text":10635,"type":38,"marks":10636}," to think about.",[10637],{"type":1161,"attrs":10638},{"color":2939},{"type":34,"content":10640},[10641,10646,10653],{"text":10642,"type":38,"marks":10643},"In mid-2019, Trek began searching for a solution. But it turned out that one of their teams on the other side of the world, in Australia, had already found one: a platform for employee scheduling and ",[10644],{"type":1161,"attrs":10645},{"color":2939},{"text":2842,"type":38,"marks":10647},[10648,10650,10652],{"type":1433,"attrs":10649},{"href":2846,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10651},{"color":3175},{"type":2725},{"text":10654,"type":38,"marks":10655}," developed in a market with similarly complex labor laws. ",[10656],{"type":1161,"attrs":10657},{"color":2939},{"type":34,"content":10659},[10660,10665,10673],{"text":10661,"type":38,"marks":10662},"With this software, the team has simplified compliance as they grow across the U.S. They’ve also dramatically streamlined their processes for onboarding, scheduling, and paying their teams, which has led to a ",[10663],{"type":1161,"attrs":10664},{"color":2939},{"text":10666,"type":38,"marks":10667},"30% increase in productivity",[10668,10670,10672],{"type":1433,"attrs":10669},{"href":10596,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10671},{"color":3175},{"type":2725},{"text":10674,"type":38,"marks":10675},".  ",[10676],{"type":1161,"attrs":10677},{"color":2939},{"type":34,"content":10679},[10680],{"text":10681,"type":38,"marks":10682},"Tom Spoke, their Global Director of IT-ERP, says, “Labor laws continue to come up as we get into new states. Deputy is making sure we have all our ducks in a row in terms of staff schedules and having the right labor laws in place. That’s all stuff that our retail managers shouldn’t have to think about.” ",[10683],{"type":1161,"attrs":10684},{"color":2939},{"type":34,"content":10686},[10687],{"type":3666,"attrs":10688},{"id":10689,"alt":42,"src":10690,"title":42,"source":42,"copyright":42,"meta_data":10691},5848563,"https://a.storyblok.com/f/64010/880x510/cb5fe7abc9/customer-photo-rectangle-trek.png",{},{"_uid":10693,"content":10694,"component":5875,"spacer_bottom":42,"additional_style":5877,"spacer_bottom_mobile":42},"da8f5bce-060a-4cdc-ae77-dc2a9860bee4",{"type":31,"content":10695},[10696,10704,10725,10732,10753,10774],{"type":2708,"attrs":10697,"content":10698},{"level":2710},[10699],{"text":10700,"type":38,"marks":10701},"Partners Coffee",[10702],{"type":1161,"attrs":10703},{"color":2939},{"type":34,"content":10705},[10706,10711,10720],{"text":10707,"type":38,"marks":10708},"From their retail offering to their quality brews across their cafe locations, ",[10709],{"type":1161,"attrs":10710},{"color":2939},{"text":10712,"type":38,"marks":10713},"Partners Coffee ",[10714,10717,10719],{"type":1433,"attrs":10715},{"href":10716,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.partnerscoffee.com/",{"type":1161,"attrs":10718},{"color":3175},{"type":2725},{"text":10721,"type":38,"marks":10722},"offers some of the best roasted coffee in the Big Apple. Managers beam at the sight of customers interacting in their shops and bringing joy to the start of their customers' day with a delicious cup of joe. ",[10723],{"type":1161,"attrs":10724},{"color":2939},{"type":34,"content":10726},[10727],{"text":10728,"type":38,"marks":10729},"They understand every delightful customer experience is possible because of their hardworking team. This is why they take great pride in providing their team with work schedules that match their preferences and provide a healthy work-life balance. ",[10730],{"type":1161,"attrs":10731},{"color":2939},{"type":34,"content":10733},[10734,10739,10748],{"text":10735,"type":38,"marks":10736},"However, managing schedules across five locations with a tool that didn’t have streamlined integrations and functionality for employees to request leave became tricky. In addition, they wanted to ensure they met ",[10737],{"type":1161,"attrs":10738},{"color":2939},{"text":10740,"type":38,"marks":10741},"New York’s Fair Workweek laws",[10742,10745,10747],{"type":1433,"attrs":10743},{"href":10744,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/fair-workweek/new-york/retail",{"type":1161,"attrs":10746},{"color":3175},{"type":2725},{"text":10749,"type":38,"marks":10750}," so that they could give their employees as much notice as possible about where and when they would be working.",[10751],{"type":1161,"attrs":10752},{"color":2939},{"type":34,"content":10754},[10755,10760,10769],{"text":10756,"type":38,"marks":10757},"After searching for a new system, they found one that was a good fit to help them fill these gaps. The software's features allow managers to create schedules at record speed, which gives their team enough time to enjoy life outside of work and come back happier — which has ",[10758],{"type":1161,"attrs":10759},{"color":2939},{"text":10761,"type":38,"marks":10762},"significantly improved staff retention",[10763,10766,10768],{"type":1433,"attrs":10764},{"href":10765,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/customers/partners-coffee",{"type":1161,"attrs":10767},{"color":3175},{"type":2725},{"text":10770,"type":38,"marks":10771},". In addition, they were able to save 130 hours of admin work per year. ",[10772],{"type":1161,"attrs":10773},{"color":2939},{"type":2708,"attrs":10775},{"level":2710},{"_uid":10777,"cta_id":10778,"component":10778,"button_text":1469,"spacer_bottom":1420,"call_to_action":10779,"demo_button_text":6812,"call_to_action_style":96},"68e935b2-0679-4d5c-b534-53d8cd061117","cms-cta-dark",{"type":31,"content":10780},[10781],{"type":34,"content":10782},[10783],{"text":10784,"type":38,"marks":10785},"Interested in seeing Deputy in action?",[10786],{"type":1161,"attrs":10787},{"color":2491},{"_uid":10789,"content":10790,"component":5875,"spacer_bottom":1420,"additional_style":5877,"spacer_bottom_mobile":42},"bacc06fb-aa10-443f-be14-5db05e5170da",{"type":31,"content":10791},[10792,10800,10815,10835,10842,10862,10883,10890,10897],{"type":2708,"attrs":10793,"content":10794},{"level":2710},[10795],{"text":10796,"type":38,"marks":10797},"Proper Cloth",[10798],{"type":1161,"attrs":10799},{"color":2939},{"type":34,"content":10801},[10802,10810],{"text":10796,"type":38,"marks":10803},[10804,10807,10809],{"type":1433,"attrs":10805},{"href":10806,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/customers/proper-cloth",{"type":1161,"attrs":10808},{"color":3175},{"type":2725},{"text":10811,"type":38,"marks":10812}," is a pioneer in the made-to-order fashion space. Like many other retailers, one of their top priorities is creating an attentive customer experiences, with fast service and short customer wait times.",[10813],{"type":1161,"attrs":10814},{"color":2939},{"type":34,"content":10816},[10817,10822,10830],{"text":10818,"type":38,"marks":10819},"To ensure this is possible, they need to fine-tune their employee schedules to exactly match customer demand in their showrooms, from the busy periods to the slower hours in store. But this became a little more complex with the introduction of ",[10820],{"type":1161,"attrs":10821},{"color":2939},{"text":10823,"type":38,"marks":10824},"New York City’s Fair Workweek law for retail",[10825,10827,10829],{"type":1433,"attrs":10826},{"href":10744,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10828},{"color":3175},{"type":2725},{"text":10831,"type":38,"marks":10832},", which requires that employee schedules are sent out far enough in advance, among other requirements.",[10833],{"type":1161,"attrs":10834},{"color":2939},{"type":34,"content":10836},[10837],{"text":10838,"type":38,"marks":10839},"So the team at Proper Cloth needed to visualize customer demand far ahead of time, plan their staffing to match, and give their teams enough notice of their shifts.  ",[10840],{"type":1161,"attrs":10841},{"color":2939},{"type":34,"content":10843},[10844,10849,10857],{"text":10845,"type":38,"marks":10846},"To manage these challenges, they tested many different solutions. Eventually, they landed on a digital platform that helped them align staff schedules with demand and ",[10847],{"type":1161,"attrs":10848},{"color":2939},{"text":10850,"type":38,"marks":10851},"simplify compliance management",[10852,10854,10856],{"type":1433,"attrs":10853},{"href":2846,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":10855},{"color":3175},{"type":2725},{"text":10858,"type":38,"marks":10859}," in one place. With the software, managers have saved hours on scheduling and thousands of dollars every week. ",[10860],{"type":1161,"attrs":10861},{"color":2939},{"type":34,"content":10863},[10864,10869,10878],{"text":10865,"type":38,"marks":10866},"Their Head of Showrooms, Dennis Novak, is happy to report that the move to this new system has also made it much easier to manage state laws for ",[10867],{"type":1161,"attrs":10868},{"color":2939},{"text":10870,"type":38,"marks":10871},"meal and rest breaks",[10872,10875,10877],{"type":1433,"attrs":10873},{"href":10874,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/features/break-planning",{"type":1161,"attrs":10876},{"color":3175},{"type":2725},{"text":10879,"type":38,"marks":10880},". On top of that, he says that it has been a huge win for the employee experience. ",[10881],{"type":1161,"attrs":10882},{"color":2939},{"type":34,"content":10884},[10885],{"text":10886,"type":38,"marks":10887},"“Some feedback we received by using Deputy and complying with Fair Workweek is people do a lot more with their free time because they're not stressed out about their schedule. They know when they're working, they know when they're done with work, and they can plan their lives.”",[10888],{"type":1161,"attrs":10889},{"color":2939},{"type":34,"content":10891},[10892],{"text":10893,"type":38,"marks":10894},"One of their team members, Client Advisor Dwight Young, adds that it’s been a  “game-changer”.",[10895],{"type":1161,"attrs":10896},{"color":2939},{"type":34,"content":10898},[10899],{"type":3666,"attrs":10900},{"id":10901,"alt":42,"src":10902,"title":42,"source":42,"copyright":42,"meta_data":10903},10051900,"https://a.storyblok.com/f/64010/1657x925/be3c19810d/proper-cloth-1.png",{},{"_uid":10905,"ctas":10906,"cta_id":1468,"component":1468,"button_text":6812,"spacer_bottom":5876,"call_to_action":10911,"spacer_bottom_mobile":1370},"5205e3a6-c94d-42b5-9715-76f71a74f09d",[10907],{"_uid":10908,"link":10909,"text":6812,"type":10910,"component":1467,"analyticsId":42},"d4565372-bf12-4461-9de6-97727b9a7453",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},"consultation",{"type":31,"content":10912},[10913],{"type":2708,"attrs":10914,"content":10915},{"level":3653},[10916],{"text":10917,"type":38},"See how Deputy can help you simplify labor law compliance",{"_uid":10919,"content":10920,"component":5875,"spacer_bottom":1420,"additional_style":5877,"spacer_bottom_mobile":1420},"e5510bd7-91f2-4085-8968-0e643046adc7",{"type":31,"content":10921},[10922,10930,10937],{"type":2708,"attrs":10923,"content":10924},{"level":2710},[10925],{"text":10926,"type":38,"marks":10927},"Remove compliance stress from your plate",[10928],{"type":1161,"attrs":10929},{"color":2939},{"type":34,"content":10931},[10932],{"text":10933,"type":38,"marks":10934},"With so much to keep track of when it comes to labor laws — and high stakes on the line — it pays to invest in tools that simplify compliance management. These systems have transformed how retailers can manage compliance and keep their businesses running smoothly.",[10935],{"type":1161,"attrs":10936},{"color":2939},{"type":34,"content":10938},[10939,10944,10953],{"text":10940,"type":38,"marks":10941},"Want to see how compliance management software can help you stay on the right side of the law? ",[10942],{"type":1161,"attrs":10943},{"color":2939},{"text":10945,"type":38,"marks":10946},"Get in touch with our team",[10947,10950,10952],{"type":1433,"attrs":10948},{"href":10949,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/contact-sales",{"type":1161,"attrs":10951},{"color":3175},{"type":2725},{"text":10954,"type":38,"marks":10955}," and see how Deputy makes it simple.",[10956],{"type":1161,"attrs":10957},{"color":2939},"2024-05-14 12:00",{"_uid":10960,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":10961,"imageS3Key":10962,"description":45,"assetSelector":42,"imagePublicUrl":10963,"imageOriginalUrl":10964,"sourceImageWidth":10965,"sourceImageHeight":10966},"05dfb2c0-6cb0-4371-a192-2758d2024f93","quotes-for-retail-employees.jpg","f/64010/2017x1486/429a94c1d3/quotes-for-retail-employees.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/2017x1486/429a94c1d3/quotes-for-retail-employees.jpg","https://a.storyblok.com/f/64010/2017x1486/429a94c1d3/quotes-for-retail-employees.jpg",2017,1486,[10968],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":10969,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":10972,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":10973,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":10970,"link":10971,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[393],{"_uid":10976,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"9adbd45f-0655-4716-981f-56d9fdbc02b3",[1036],"how-3-retailers-simplified-compliance-with-complex-labor-laws","us/labor-compliance/how-3-retailers-simplified-compliance-with-complex-labor-laws",[],494648137,"c0904e3a-6ffd-42c9-9b5d-74684eca6662",[],{"name":10985,"created_at":10986,"published_at":10987,"updated_at":10988,"id":10989,"uuid":10990,"content":10991,"slug":11747,"full_slug":11748,"sort_by_date":90,"position":156,"tag_list":11749,"is_startpage":17,"parent_id":5910,"meta_data":90,"group_id":11750,"first_published_at":11751,"release_id":90,"lang":96,"path":90,"alternates":11752,"default_full_slug":90,"translated_slugs":90},"6 Factors That Affect Hospitality and Restaurant Staffing","2024-05-23T11:09:01.251Z","2024-10-20T23:21:02.162Z","2024-10-20T23:21:02.206Z",502260802,"d461d8d1-e743-4132-a372-6c27d09644b1",{"seo":10992,"_uid":10997,"footer":24,"header":25,"content":10998,"headline":11007,"component":1653,"post_date":11729,"thumbnail":11730,"types_tag":11736,"header_text":42,"spacing_top":5876,"features_tag":11743,"social_image":11744,"show_resource":59,"industries_tag":11746,"spacing_top_mobile":42,"header_buttons_mobile":42,"header_buttons_desktop":42},{"_uid":10993,"title":15,"plugin":16,"seoTitle":10994,"description":19,"seoKeywords":10995,"seoTitleInput":10985,"seoDescription":10996},"deb14a78-b781-481d-bd68-d6e4a775952c","6 Factors That Affect Hospitality and Restaurant Staffing — Deputy","Restaurant staffing, Restaurant forecasting, Hotel forecasting","Success in the hospitality industry depends on smart hotel, hospitality, and restaurant staffing models. Learn more about successful labor forecasting today.","6b462458-f5dd-4c0a-a006-11b413696e1f",[10999,11018,11727],{"_uid":11000,"tags":11001,"text":11002,"image":11011,"theme":49,"subline":11012,"tagline":42,"component":56,"title_tag":57,"embed_code":11015,"show_stars":17,"title_size":4786,"subline_tag":1369,"title_style":96,"signup_terms":42,"subline_size":1873,"signup_cta_id":56,"spacer_bottom":1344,"hide_cta_terms":17,"show_breadcrumb":17,"show_embed_form":17,"primary_cta_href":11016,"primary_cta_text":42,"primary_cta_type":42,"secondary_cta_href":11017,"secondary_cta_text":42,"secondary_cta_type":42,"show_left_squiggle":17,"brand_logo_alignment":42,"show_bottom_squiggle":17,"spacer_bottom_mobile":42},"d534681d-7abf-4220-b2f4-ddfb3123ba78",[],{"type":31,"content":11003},[11004],{"type":34,"content":11005},[11006],{"text":11007,"type":38,"marks":11008},"6 Labor Forecasting Challenges in Hospitality and Restaurant Staffing",[11009],{"type":1161,"attrs":11010},{"color":2939},{"_uid":4781,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"type":31,"content":11013},[11014],{"type":34},[],{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"_uid":11019,"content":11020,"component":5875,"spacer_bottom":5876,"additional_style":5877,"spacer_bottom_mobile":5876},"e0a3c0fd-5b3d-444d-8656-c3d8ee345170",{"type":31,"content":11021},[11022,11053,11060,11067,11074,11082,11089,11122,11130,11151,11158,11166,11226,11234,11241,11248,11256,11303,11310,11317,11325,11332,11370,11391,11399,11420,11427,11435,11442,11493,11501,11521,11529,11536,11583,11591,11598,11606,11613,11634,11641,11688,11693,11700,11707],{"type":34,"content":11023},[11024,11029,11037,11041,11048],{"text":11025,"type":38,"marks":11026},"The world of hospitality is fast-paced, keeping workforce demands in constant flux. Labor forecasting looks ahead at ",[11027],{"type":1161,"attrs":11028},{"color":2939},{"text":11030,"type":38,"marks":11031},"hotel",[11032,11034,11036],{"type":1433,"attrs":11033},{"href":5454,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":11035},{"color":3175},{"type":2725},{"text":2129,"type":38,"marks":11038},[11039],{"type":1161,"attrs":11040},{"color":2939},{"text":961,"type":38,"marks":11042},[11043,11045,11047],{"type":1433,"attrs":11044},{"href":5543,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":11046},{"color":3175},{"type":2725},{"text":11049,"type":38,"marks":11050},", and restaurant staffing needs, but the industry’s unpredictable nature introduces countless variables that can throw projections off. ",[11051],{"type":1161,"attrs":11052},{"color":2939},{"type":34,"content":11054},[11055],{"text":11056,"type":38,"marks":11057},"Overcoming these challenges with informed labor forecasting models is the only way to control wage costs and consistently deliver excellent customer experiences. ",[11058],{"type":1161,"attrs":11059},{"color":2939},{"type":34,"content":11061},[11062],{"type":3666,"attrs":11063},{"id":11064,"alt":42,"src":11065,"title":42,"source":42,"copyright":42,"meta_data":11066},16055196,"https://a.storyblok.com/f/64010/1254x836/8a1189ced2/restaurant-staff-member.jpg",{},{"type":34,"content":11068},[11069],{"text":11070,"type":38,"marks":11071},"Read on to learn more about these key factors to optimize hospitality staff coverage. ",[11072],{"type":1161,"attrs":11073},{"color":2939},{"type":2708,"attrs":11075,"content":11076},{"level":3653},[11077],{"text":11078,"type":38,"marks":11079},"6 factors that disrupt labor forecasting in the restaurant and hospitality industries",[11080],{"type":1161,"attrs":11081},{"color":2939},{"type":34,"content":11083},[11084],{"text":11085,"type":38,"marks":11086},"The hospitality and food service industries experience unique labor forecasting challenges: One minute, there’s high customer traffic, while the next, it’s a ghost town. A large party books and then cancels. An employee calls in sick for their shift. These changes, big and small, are hard to predict, but with a proper labor forecasting model, your business can persist through the ups and downs. ",[11087],{"type":1161,"attrs":11088},{"color":2939},{"type":34,"content":11090},[11091,11096,11103,11108,11117],{"text":11092,"type":38,"marks":11093},"We address ",[11094],{"type":1161,"attrs":11095},{"color":2939},{"text":11097,"type":38,"marks":11098},"forecasting challenges in different shift-based sectors here",[11099,11101],{"type":1433,"attrs":11100},{"href":8339,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"type":1161,"attrs":11102},{"color":2939},{"text":11104,"type":38,"marks":11105},". The six key factors below play a specific role in ",[11106],{"type":1161,"attrs":11107},{"color":2939},{"text":11109,"type":38,"marks":11110},"labor forecasting for hospitality",[11111,11114,11116],{"type":1433,"attrs":11112},{"href":11113,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/blog/make-your-hospitality-staff-scheduling-more-effective",{"type":1161,"attrs":11115},{"color":3175},{"type":2725},{"text":11118,"type":38,"marks":11119}," and restaurant staffing. ",[11120],{"type":1161,"attrs":11121},{"color":2939},{"type":2708,"attrs":11123,"content":11124},{"level":4840},[11125],{"text":11126,"type":38,"marks":11127},"1. Anticipated customer demand",[11128],{"type":1161,"attrs":11129},{"color":3660},{"type":34,"content":11131},[11132,11137,11146],{"text":11133,"type":38,"marks":11134},"Many companies in the service industry are small businesses. About ",[11135],{"type":1161,"attrs":11136},{"color":2939},{"text":11138,"type":38,"marks":11139},"90% of restaurants",[11140,11143,11145],{"type":1433,"attrs":11141},{"href":11142,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://restaurant.org/research-and-media/research/industry-statistics/national-statistics/",{"type":1161,"attrs":11144},{"color":3175},{"type":2725},{"text":11147,"type":38,"marks":11148}," in the United States have fewer than 50 employees on their payroll, underscoring the need for balanced staffing to meet customer needs efficiently. ",[11149],{"type":1161,"attrs":11150},{"color":2939},{"type":34,"content":11152},[11153],{"text":11154,"type":38,"marks":11155},"Foot traffic and sales forecasts drive staffing levels, but customer demand is unpredictable in the hospitality industry. Unexpected tour groups or weather conditions impact guest volume. These unanticipated fluctuations lead to over- or understaffing issues that affect your staff and your guests’ experience.",[11156],{"type":1161,"attrs":11157},{"color":2939},{"type":2708,"attrs":11159,"content":11160},{"level":8468},[11161],{"text":11162,"type":38,"marks":11163},"Improve customer demand forecasts",[11164],{"type":1161,"attrs":11165},{"color":8377},{"type":3283,"content":11167},[11168,11183,11198],{"type":3286,"content":11169},[11170],{"type":34,"content":11171},[11172,11178],{"text":11173,"type":38,"marks":11174},"Monitor point-of-sale data and reservation logs: ",[11175,11176],{"type":1194},{"type":1161,"attrs":11177},{"color":2939},{"text":11179,"type":38,"marks":11180},"You can use historical data to identify spikes, lulls, and average patterns in sales and foot traffic.",[11181],{"type":1161,"attrs":11182},{"color":2939},{"type":3286,"content":11184},[11185],{"type":34,"content":11186},[11187,11193],{"text":11188,"type":38,"marks":11189},"Collaborate for greater insight:",[11190,11191],{"type":1194},{"type":1161,"attrs":11192},{"color":2939},{"text":11194,"type":38,"marks":11195}," Start conversations between operations, location managers, and frontline staff to create better forecasting strategies based on different perspectives. ",[11196],{"type":1161,"attrs":11197},{"color":2939},{"type":3286,"content":11199},[11200],{"type":34,"content":11201},[11202,11208,11213,11221],{"text":11203,"type":38,"marks":11204},"Use analytics tools to make the most of your data:",[11205,11206],{"type":1194},{"type":1161,"attrs":11207},{"color":2939},{"text":11209,"type":38,"marks":11210}," Input relevant data into the right ",[11211],{"type":1161,"attrs":11212},{"color":2939},{"text":11214,"type":38,"marks":11215},"forecasting tools",[11216,11218,11220],{"type":1433,"attrs":11217},{"href":2794,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":11219},{"color":3175},{"type":2725},{"text":11222,"type":38,"marks":11223}," to take advantage of finely tuned algorithms to make better, data-driven predictions. ",[11224],{"type":1161,"attrs":11225},{"color":2939},{"type":2708,"attrs":11227,"content":11228},{"level":4840},[11229],{"text":11230,"type":38,"marks":11231},"2. Seasonality and special events",[11232],{"type":1161,"attrs":11233},{"color":3660},{"type":34,"content":11235},[11236],{"text":11237,"type":38,"marks":11238},"Some fluctuations can be easier to predict. During peak periods, there is a guaranteed need for higher staffing levels.",[11239],{"type":1161,"attrs":11240},{"color":2939},{"type":34,"content":11242},[11243],{"text":11244,"type":38,"marks":11245},"Peak times, like holidays, special events, and tourist seasons, are the bread and butter of hospitality businesses. Slower periods, such as off-seasons and times when school is in session, create a significant contrast in overall staffing requirements compared to other times of the year. ",[11246],{"type":1161,"attrs":11247},{"color":2939},{"type":2708,"attrs":11249,"content":11250},{"level":8468},[11251],{"text":11252,"type":38,"marks":11253},"Prepare for seasonal and special event surges",[11254],{"type":1161,"attrs":11255},{"color":8377},{"type":3283,"content":11257},[11258,11273,11288],{"type":3286,"content":11259},[11260],{"type":34,"content":11261},[11262,11268],{"text":11263,"type":38,"marks":11264},"Analyze weather and seasonal trends:",[11265,11266],{"type":1194},{"type":1161,"attrs":11267},{"color":2939},{"text":11269,"type":38,"marks":11270}," Note how these factors affect customer behavior and prep contingency plans for times of unexpected demand. ",[11271],{"type":1161,"attrs":11272},{"color":2939},{"type":3286,"content":11274},[11275],{"type":34,"content":11276},[11277,11283],{"text":11278,"type":38,"marks":11279},"Pay attention to special circumstances: ",[11280,11281],{"type":1194},{"type":1161,"attrs":11282},{"color":2939},{"text":11284,"type":38,"marks":11285},"Stay up to date on local events and special events that would boost foot traffic volumes. ",[11286],{"type":1161,"attrs":11287},{"color":2939},{"type":3286,"content":11289},[11290],{"type":34,"content":11291},[11292,11298],{"text":11293,"type":38,"marks":11294},"Equip your staff with tools and training: ",[11295,11296],{"type":1194},{"type":1161,"attrs":11297},{"color":2939},{"text":11299,"type":38,"marks":11300},"Cross-train employees to help them adapt to changing demands, and make sure they have what they need to succeed.",[11301],{"type":1161,"attrs":11302},{"color":2939},{"type":2708,"attrs":11304,"content":11305},{"level":4840},[11306],{"text":10112,"type":38,"marks":11307},[11308],{"type":1161,"attrs":11309},{"color":3660},{"type":34,"content":11311},[11312],{"text":11313,"type":38,"marks":11314},"Different roles require specific skills and scheduling ratios. With restaurant staffing, for example, servers and hosts may be easier to hire than chefs. Accurate forecasting must consider specialized skills and training requirements to keep up with staffing needs. ",[11315],{"type":1161,"attrs":11316},{"color":2939},{"type":2708,"attrs":11318,"content":11319},{"level":8468},[11320],{"text":11321,"type":38,"marks":11322},"Account for employee skills and roles",[11323],{"type":1161,"attrs":11324},{"color":8377},{"type":34,"content":11326},[11327],{"text":11328,"type":38,"marks":11329},"Accurate restaurant or hotel forecasting models need to keep in mind: ",[11330],{"type":1161,"attrs":11331},{"color":2939},{"type":3283,"content":11333},[11334,11343,11352,11361],{"type":3286,"content":11335},[11336],{"type":34,"content":11337},[11338],{"text":11339,"type":38,"marks":11340},"The ideal ratio between front- and back-of-house staff at any time",[11341],{"type":1161,"attrs":11342},{"color":2939},{"type":3286,"content":11344},[11345],{"type":34,"content":11346},[11347],{"text":11348,"type":38,"marks":11349},"Specific roles that require cross-training or additional skill sets",[11350],{"type":1161,"attrs":11351},{"color":2939},{"type":3286,"content":11353},[11354],{"type":34,"content":11355},[11356],{"text":11357,"type":38,"marks":11358},"Adequate leadership coverage with enough managers and supervisors for each shift",[11359],{"type":1161,"attrs":11360},{"color":2939},{"type":3286,"content":11362},[11363],{"type":34,"content":11364},[11365],{"text":11366,"type":38,"marks":11367},"Plans for backfilling crucial roles when key personnel are absent ",[11368],{"type":1161,"attrs":11369},{"color":2939},{"type":34,"content":11371},[11372,11377,11386],{"text":11373,"type":38,"marks":11374},"Advanced forecasting models can help you identify customer surges, but they also factor in potential staffing risks or losses. Considering that ",[11375],{"type":1161,"attrs":11376},{"color":2939},{"text":11378,"type":38,"marks":11379},"27% of restaurant and food service employees",[11380,11383,11385],{"type":1433,"attrs":11381},{"href":11382,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://restaurant.org/getmedia/6f8b55ed-5b3f-40f5-ad04-709ff7ff9f0f/nra-data-brief-restaurant-employee-demographics.pdf",{"type":1161,"attrs":11384},{"color":3175},{"type":2725},{"text":11387,"type":38,"marks":11388}," in the US are students, these models can take into account events like upcoming graduations when you may lose critical workers. ",[11389],{"type":1161,"attrs":11390},{"color":2939},{"type":2708,"attrs":11392,"content":11393},{"level":4840},[11394],{"text":11395,"type":38,"marks":11396},"4. Availability and shift preferences",[11397],{"type":1161,"attrs":11398},{"color":3660},{"type":34,"content":11400},[11401,11406,11415],{"text":11402,"type":38,"marks":11403},"A 2024 survey found that just ",[11404],{"type":1161,"attrs":11405},{"color":2939},{"text":11407,"type":38,"marks":11408},"57% of service workers",[11409,11412,11414],{"type":1433,"attrs":11410},{"href":11411,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.kurufootwear.com/a/blog/food-service-worker-survey",{"type":1161,"attrs":11413},{"color":3175},{"type":2725},{"text":11416,"type":38,"marks":11417}," were happy in their jobs. After wages, respondents cited flexibility as the second most important factor in their job satisfaction.",[11418],{"type":1161,"attrs":11419},{"color":2939},{"type":34,"content":11421},[11422],{"text":11423,"type":38,"marks":11424},"Many hospitality businesses run every day of the year. Even with this notoriously rigid scheduling environment, determining when and how often staff can work makes your workforce happier and more stable.",[11425],{"type":1161,"attrs":11426},{"color":2939},{"type":2708,"attrs":11428,"content":11429},{"level":8468},[11430],{"text":11431,"type":38,"marks":11432},"Consider staff availability and preferences",[11433],{"type":1161,"attrs":11434},{"color":8377},{"type":34,"content":11436},[11437],{"text":11438,"type":38,"marks":11439},"It’s not always possible to make scheduling accommodations, but building some flexibility into your labor forecasting allows both you and your staff to find balance. To achieve that balance: ",[11440],{"type":1161,"attrs":11441},{"color":2939},{"type":3283,"content":11443},[11444,11466,11475,11484],{"type":3286,"content":11445},[11446],{"type":34,"content":11447},[11448,11453,11461],{"text":11449,"type":38,"marks":11450},"Ask staff about their availability and preferences during in your ",[11451],{"type":1161,"attrs":11452},{"color":8582},{"text":11454,"type":38,"marks":11455},"interview questions",[11456,11459],{"type":1433,"attrs":11457},{"href":11458,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/blog/restaurant-interview-questions",{"type":1161,"attrs":11460},{"color":8582},{"text":11462,"type":38,"marks":11463}," and when they’re hired.",[11464],{"type":1161,"attrs":11465},{"color":8582},{"type":3286,"content":11467},[11468],{"type":34,"content":11469},[11470],{"text":11471,"type":38,"marks":11472},"Use systems and software to factor this information into your forecasts. ",[11473],{"type":1161,"attrs":11474},{"color":2939},{"type":3286,"content":11476},[11477],{"type":34,"content":11478},[11479],{"text":11480,"type":38,"marks":11481},"Find a scheduling system that benefits both employees and overall business operations. ",[11482],{"type":1161,"attrs":11483},{"color":2939},{"type":3286,"content":11485},[11486],{"type":34,"content":11487},[11488],{"text":11489,"type":38,"marks":11490},"Keep monitoring patterns and preferences over time and make adjustments as needed. ",[11491],{"type":1161,"attrs":11492},{"color":2939},{"type":2708,"attrs":11494,"content":11495},{"level":4840},[11496],{"text":11497,"type":38,"marks":11498},"5. Labor laws and compliance",[11499],{"type":1161,"attrs":11500},{"color":3660},{"type":34,"content":11502},[11503,11508,11516],{"text":11504,"type":38,"marks":11505},"Hospitality jobs can be incredibly difficult. Regular breaks and predictive scheduling are not only important for employee satisfaction; ",[11506],{"type":1161,"attrs":11507},{"color":2939},{"text":11509,"type":38,"marks":11510},"labor laws and regulations",[11511,11513,11515],{"type":1433,"attrs":11512},{"href":2846,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":11514},{"color":3175},{"type":2725},{"text":11517,"type":38,"marks":11518}," apply as well. Failure to comply can result in significant repercussions. ",[11519],{"type":1161,"attrs":11520},{"color":2939},{"type":2708,"attrs":11522,"content":11523},{"level":8468},[11524],{"text":11525,"type":38,"marks":11526},"Comply with laws and regulations",[11527],{"type":1161,"attrs":11528},{"color":8377},{"type":34,"content":11530},[11531],{"text":11532,"type":38,"marks":11533},"Proper hospitality and restaurant forecasting can help prevent businesses from inadvertently scheduling staff in ways that lead to non-compliance with labor laws. To make it easier to manage compliance, utilize resources such as: ",[11534],{"type":1161,"attrs":11535},{"color":2939},{"type":3283,"content":11537},[11538,11547,11556,11565,11574],{"type":3286,"content":11539},[11540],{"type":34,"content":11541},[11542],{"text":11543,"type":38,"marks":11544},"Government websites and legal advisories for your jurisdiction",[11545],{"type":1161,"attrs":11546},{"color":2939},{"type":3286,"content":11548},[11549],{"type":34,"content":11550},[11551],{"text":11552,"type":38,"marks":11553},"Proper job classifications and benefit packages for employees",[11554],{"type":1161,"attrs":11555},{"color":2939},{"type":3286,"content":11557},[11558],{"type":34,"content":11559},[11560],{"text":11561,"type":38,"marks":11562},"Accessible, well-planned schedules set as far in advance as possible",[11563],{"type":1161,"attrs":11564},{"color":2939},{"type":3286,"content":11566},[11567],{"type":34,"content":11568},[11569],{"text":11570,"type":38,"marks":11571},"Timers and concretely scheduled break times for employees",[11572],{"type":1161,"attrs":11573},{"color":2939},{"type":3286,"content":11575},[11576],{"type":34,"content":11577},[11578],{"text":11579,"type":38,"marks":11580},"Labor forecasting and employee scheduling software with smart alerts and guardrails that help reduce compliance risks ",[11581],{"type":1161,"attrs":11582},{"color":2939},{"type":2708,"attrs":11584,"content":11585},{"level":4840},[11586],{"text":11587,"type":38,"marks":11588},"6. Labor expenses and business goals",[11589],{"type":1161,"attrs":11590},{"color":3660},{"type":34,"content":11592},[11593],{"text":11594,"type":38,"marks":11595},"To maintain profitability, it’s important to make investments that stay within your budget while balancing staffing needs. It’s equally important to invest in employee satisfaction and customer experiences. ",[11596],{"type":1161,"attrs":11597},{"color":2939},{"type":2708,"attrs":11599,"content":11600},{"level":8468},[11601],{"text":11602,"type":38,"marks":11603},"Focus on labor investments that achieve your goals",[11604],{"type":1161,"attrs":11605},{"color":8377},{"type":34,"content":11607},[11608],{"text":11609,"type":38,"marks":11610},"Employee scheduling and wages are directly tied to your bottom line in multiple ways. View these factors as investments in business performance. ",[11611],{"type":1161,"attrs":11612},{"color":2939},{"type":34,"content":11614},[11615,11620,11629],{"text":11616,"type":38,"marks":11617},"Happier staff deliver better experiences — which pays dividends for your business. Researchers found that Taco Bell stores with low turnover rates ",[11618],{"type":1161,"attrs":11619},{"color":2939},{"text":11621,"type":38,"marks":11622},"experienced double sales and 55% higher profits",[11623,11626,11628],{"type":1433,"attrs":11624},{"href":11625,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://hbr.org/1994/03/putting-the-service-profit-chain-to-work-2",{"type":1161,"attrs":11627},{"color":3175},{"type":2725},{"text":11630,"type":38,"marks":11631}," compared to stores with high turnover. ",[11632],{"type":1161,"attrs":11633},{"color":2939},{"type":34,"content":11635},[11636],{"text":11637,"type":38,"marks":11638},"Improve business performance by:",[11639],{"type":1161,"attrs":11640},{"color":2939},{"type":3283,"content":11642},[11643,11658,11673],{"type":3286,"content":11644},[11645],{"type":34,"content":11646},[11647,11653],{"text":11648,"type":38,"marks":11649},"Considering different variables: ",[11650,11651],{"type":1194},{"type":1161,"attrs":11652},{"color":2939},{"text":11654,"type":38,"marks":11655},"Remember, many things impact profitability. Prioritize the well-being of your employees and customers when making financial decisions. ",[11656],{"type":1161,"attrs":11657},{"color":2939},{"type":3286,"content":11659},[11660],{"type":34,"content":11661},[11662,11668],{"text":11663,"type":38,"marks":11664},"Investing in your employees: ",[11665,11666],{"type":1194},{"type":1161,"attrs":11667},{"color":2939},{"text":11669,"type":38,"marks":11670},"When employees are paid better, they are more motivated to provide better service. Implement concrete tip strategies and consider higher wages. ",[11671],{"type":1161,"attrs":11672},{"color":2939},{"type":3286,"content":11674},[11675],{"type":34,"content":11676},[11677,11683],{"text":11678,"type":38,"marks":11679},"Leaning on forecasting tools: ",[11680,11681],{"type":1194},{"type":1161,"attrs":11682},{"color":2939},{"text":11684,"type":38,"marks":11685},"Forecasting helps allocate resources, ensuring a balance between wages and operational expenses by tracking key performance indicators (KPIs) like sales per labor hour. ",[11686],{"type":1161,"attrs":11687},{"color":2939},{"type":2708,"attrs":11689,"content":11690},{"level":3653},[11691],{"text":11692,"type":38},"Simplify labor forecasting for your hospitality or restaurant staffing",{"type":34,"content":11694},[11695],{"text":11696,"type":38,"marks":11697},"Accurate labor forecasting is integral to a company’s profitability. Concerned with potential losses, businesses might make rash staffing decisions in times of pressure, like over- or under-scheduling their teams. These decisions can make or break the level of customer service provided at any given time. ",[11698],{"type":1161,"attrs":11699},{"color":2939},{"type":34,"content":11701},[11702],{"text":11703,"type":38,"marks":11704},"Staff management is a proactive process that accounts for frequently changing variables. This is where an automated labor forecasting solution can help. ",[11705],{"type":1161,"attrs":11706},{"color":2939},{"type":34,"content":11708},[11709,11714,11722],{"text":11710,"type":38,"marks":11711},"Whether you’d like support in optimizing schedules or hitting service benchmarks, ",[11712],{"type":1161,"attrs":11713},{"color":2939},{"text":11715,"type":38,"marks":11716},"our labor forecasting tools",[11717,11719,11721],{"type":1433,"attrs":11718},{"href":2834,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":11720},{"color":3175},{"type":2725},{"text":11723,"type":38,"marks":11724}," can help simplify staffing decisions to maintain customer satisfaction and control labor costs. Let Deputy improve your restaurant, hotel, or hospitality operations today.",[11725],{"type":1161,"attrs":11726},{"color":2939},{"_uid":11728,"heading":5880,"component":5881,"twitter_url":5882,"youtube_url":5883,"facebook_url":5884,"linkedin_url":5885,"instagram_url":5886,"spacer_bottom":5876,"spacer_bottom_mobile":5876},"78ee96c3-8283-4079-8adf-c0d233b70779","2024-05-10 12:00",{"_uid":11731,"title":41,"imgSrc":42,"plugin":43,"imageAlt":11732,"imageName":11733,"imageS3Key":11734,"description":45,"assetSelector":42,"imagePublicUrl":11735,"imageOriginalUrl":11065,"sourceImageWidth":5894,"sourceImageHeight":5895},"3a83f112-a2d4-4e98-8689-5d25a112f752","restaurant staff member","restaurant-staff-member.jpg","f/64010/1254x836/8a1189ced2/restaurant-staff-member.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1254x836/8a1189ced2/restaurant-staff-member.jpg",[11737],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":11738,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":11741,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":11742,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":11739,"link":11740,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[435],{"_uid":11745,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"d71e12bb-5421-4136-8e14-592dc9a67e67",[953,1021],"6-factors-that-affect-hospitality-and-restaurant-staffing","us/features/demand-forecasting/6-factors-that-affect-hospitality-and-restaurant-staffing",[],"43d22c2c-d743-4ccb-b01a-22ba7908798d","2024-05-23T11:41:50.485Z",[11753,11756],{"id":11754,"name":10985,"slug":11747,"published":59,"full_slug":11755,"is_folder":17,"parent_id":5917},502273286,"au/features/demand-forecasting/6-factors-that-affect-hospitality-and-restaurant-staffing",{"id":11757,"name":10985,"slug":11747,"published":59,"full_slug":11758,"is_folder":17,"parent_id":5921},502273238,"gb/features/demand-forecasting/6-factors-that-affect-hospitality-and-restaurant-staffing",{"name":11760,"created_at":11761,"published_at":11762,"updated_at":11763,"id":11764,"uuid":11765,"content":11766,"slug":12144,"full_slug":12145,"sort_by_date":90,"position":12146,"tag_list":12147,"is_startpage":17,"parent_id":2446,"meta_data":90,"group_id":12148,"first_published_at":12149,"release_id":90,"lang":96,"path":90,"alternates":12150,"default_full_slug":90,"translated_slugs":90},"The New Overtime Rule Affecting Millions of Employees","2024-05-03T07:12:40.736Z","2024-10-21T03:38:19.385Z","2024-10-21T03:38:19.416Z",489131149,"2f5f7bbd-5c85-4c8a-a78b-095bb6912d76",{"seo":11767,"_uid":11773,"author":11774,"content":11775,"headline":11771,"component":2872,"post_date":12124,"thumbnail":12125,"types_tag":12134,"features_tag":12141,"show_resource":59,"industries_tag":12142,"related_articles":12143},{"_uid":11768,"title":15,"plugin":16,"seoTitle":11769,"description":19,"seoKeywords":11770,"seoTitleInput":11771,"seoDescription":11772},"7356e27c-4b37-4aac-b288-e6569e2dc41e","The New Overtime Rule Affecting Millions of Workers: What Businesses Need to Know — Deputy","overtime rules, overtime laws, Salary Employees Overtime Laws, Salaried Employees Overtime Laws, New Overtime Rules 2024, Overtime Pay Laws, Flsa Overtime Rules, Federal Overtime Laws, Overtime Laws For Salaried Employees ","The New Overtime Rule Affecting Millions of Workers: What Businesses Need to Know","As of July this year, millions of salaried workers will be entitled to overtime pay under a new rule from the U.S. Department of Labor. We unpack the essential details for businesses.","fc5b7f3a-4a6a-43c6-b18e-71ec30e8313e","ef9bc20d-77d7-4dcd-ada1-fcd882d2532a",[11776],{"_uid":11777,"content":11778,"component":2871},"a4b29bfe-f459-4a21-af2b-adda1483a962",{"type":31,"content":11779},[11780,11800,11807,11814,11834,11855,11861,11870,11877,11888,11899,11910,11919,11926,11933,11962,11969,11989,11996,12016,12025,12032,12043,12054,12061,12068,12075,12084,12091,12098,12105],{"type":34,"content":11781},[11782,11787,11795],{"text":11783,"type":38,"marks":11784},"As of July this year, millions of ",[11785],{"type":1161,"attrs":11786},{"color":2939},{"text":11788,"type":38,"marks":11789},"salaried",[11790,11793],{"type":1433,"attrs":11791},{"href":11792,"uuid":90,"anchor":90,"target":1436,"linktype":173},"https://www.deputy.com/glossary/salaried-employee",{"type":1161,"attrs":11794},{"color":2939},{"text":11796,"type":38,"marks":11797}," workers will be entitled to overtime pay under a new rule from the U.S. Department of Labor (DOL).",[11798],{"type":1161,"attrs":11799},{"color":2939},{"type":34,"content":11801},[11802],{"text":11803,"type":38,"marks":11804},"On July 1, 2024 — and again on January 1, 2025 — the DOL will substantially increase the minimum salary an employer must pay certain employees to classify them as exempt from overtime pay under the federal Fair Labor Standards Act (FLSA). ",[11805],{"type":1161,"attrs":11806},{"color":2939},{"type":34,"content":11808},[11809],{"text":11810,"type":38,"marks":11811},"This means that many employers have to make a tough choice: either increase salaries (in some cases by up to 64%) to meet the new threshold or start paying affected employees overtime when they work more than 40 hours per week.",[11812],{"type":1161,"attrs":11813},{"color":2939},{"type":34,"content":11815},[11816,11821,11829],{"text":11817,"type":38,"marks":11818},"The new rule, of course, introduces new compliance challenges: more employers will need to record the hours of salaried employees, calculate the correct overtime rates, and ",[11819],{"type":1161,"attrs":11820},{"color":2939},{"text":11822,"type":38,"marks":11823},"keep a record of compliance",[11824,11826,11828],{"type":1433,"attrs":11825},{"href":2846,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":11827},{"color":3175},{"type":2725},{"text":11830,"type":38,"marks":11831}," if audited.  ",[11832],{"type":1161,"attrs":11833},{"color":2939},{"type":34,"content":11835},[11836,11841,11850],{"text":11837,"type":38,"marks":11838},"But that’s getting a bit ahead of ourselves. There are a few things to unpack here. In this article, we’ll answer some of the most common questions we’re hearing from businesses about the ",[11839],{"type":1161,"attrs":11840},{"color":2939},{"text":11842,"type":38,"marks":11843},"DOL’s new overtime rule",[11844,11847,11849],{"type":1433,"attrs":11845},{"href":11846,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.dol.gov/agencies/whd/overtime/rulemaking",{"type":1161,"attrs":11848},{"color":3175},{"type":2725},{"text":11851,"type":38,"marks":11852},". Read on for the essential, need-to-know details.",[11853],{"type":1161,"attrs":11854},{"color":2939},{"type":34,"content":11856},[11857],{"text":3673,"type":38,"marks":11858},[11859],{"type":1161,"attrs":11860},{"color":2939},{"type":2708,"attrs":11862,"content":11863},{"level":2710},[11864],{"text":11865,"type":38,"marks":11866},"What is the new overtime rule in the U.S.?",[11867,11868],{"type":1194},{"type":1161,"attrs":11869},{"color":2939},{"type":34,"content":11871},[11872],{"text":11873,"type":38,"marks":11874},"The Department of Labor’s new overtime rule introduces three significant changes to federal overtime laws: ",[11875],{"type":1161,"attrs":11876},{"color":2939},{"type":3283,"content":11878},[11879],{"type":3286,"content":11880},[11881],{"type":34,"content":11882},[11883],{"text":11884,"type":38,"marks":11885},"Starting on July 1, 2024, an exempt executive, administrative, or professional employee must receive a salary of at least $43,888 per year in order to be classified as exempt from FLSA overtime pay. On January 1, 2025, that salary threshold will increase again to $58,656 under the new rule. This is a significant increase on the current minimum salary, which is a substantially lower $35,568 per year.",[11886],{"type":1161,"attrs":11887},{"color":2939},{"type":3283,"content":11889},[11890],{"type":3286,"content":11891},[11892],{"type":34,"content":11893},[11894],{"text":11895,"type":38,"marks":11896},"If you have employees in states that recognize the highly compensated employee (HCE) exemption, those employees will also need to receive a higher salary to continue to qualify for the exemption: at least $132,964 starting on July 1, 2024, and $151,164 as of January 1, 2025. The current minimum salary for HCEs under federal law is $107,432.",[11897],{"type":1161,"attrs":11898},{"color":2939},{"type":3283,"content":11900},[11901],{"type":3286,"content":11902},[11903],{"type":34,"content":11904},[11905],{"text":11906,"type":38,"marks":11907},"These increases are not the end, though. Under the new rule, the minimum salary thresholds will increase like clockwork every three years, starting on July 1, 2027, to keep up with inflation and market shifts in employee salaries.",[11908],{"type":1161,"attrs":11909},{"color":2939},{"type":2708,"attrs":11911,"content":11912},{"level":2710},[11913],{"text":11914,"type":38,"marks":11915},"Which employees are affected by the new overtime rule?",[11916,11917],{"type":1194},{"type":1161,"attrs":11918},{"color":2939},{"type":34,"content":11920},[11921],{"text":11922,"type":38,"marks":11923},"The new overtime rule affects employees often referred to as ‘white collar’ exempt workers. This includes salaried executive, administrative, professional, and highly compensated employees. ",[11924],{"type":1161,"attrs":11925},{"color":2939},{"type":34,"content":11927},[11928],{"text":11929,"type":38,"marks":11930},"Although employers need to make a case-by-case assessment of whether their employees qualify for one of the white collar exemptions or not (based on their primary job duties and salary amount), some common jobs that can fall under these categories include:",[11931],{"type":1161,"attrs":11932},{"color":2939},{"type":3283,"content":11934},[11935,11944,11953],{"type":3286,"content":11936},[11937],{"type":34,"content":11938},[11939],{"text":11940,"type":38,"marks":11941},"Managers and some shift leads.",[11942],{"type":1161,"attrs":11943},{"color":2939},{"type":3286,"content":11945},[11946],{"type":34,"content":11947},[11948],{"text":11949,"type":38,"marks":11950},"Office staff including finance, accounting, tax, quality control, purchasing, marketing, public relations, internet and database admin, human resources, compliance, and others.",[11951],{"type":1161,"attrs":11952},{"color":2939},{"type":3286,"content":11954},[11955],{"type":34,"content":11956},[11957],{"text":11958,"type":38,"marks":11959},"Professionals including doctors, lawyers, CPAs, registered nurses, dentists, architects, pharmacists, professors, physician assistants, and engineers. ",[11960],{"type":1161,"attrs":11961},{"color":2939},{"type":34,"content":11963},[11964],{"text":11965,"type":38,"marks":11966},"To get more technical, white collar exempt employees must meet the following criteria:",[11967],{"type":1161,"attrs":11968},{"color":2939},{"type":3283,"content":11970},[11971,11980],{"type":3286,"content":11972},[11973],{"type":34,"content":11974},[11975],{"text":11976,"type":38,"marks":11977},"They are paid on a salary basis and earn at or above the salary threshold; and",[11978],{"type":1161,"attrs":11979},{"color":2939},{"type":3286,"content":11981},[11982],{"type":34,"content":11983},[11984],{"text":11985,"type":38,"marks":11986},"Their primary job duties are exempt job duties. More on that below.",[11987],{"type":1161,"attrs":11988},{"color":2939},{"type":34,"content":11990},[11991],{"text":11992,"type":38,"marks":11993},"Each white collar exemption has its own requirements relating to the specific duties the employee must perform to qualify. For example, the ‘executive’ white collar exemption requires the employee’s primary duties to relate to managing the business or a department, the employee must manage at least 2 FTEs or equivalent part-time employees, and the employee must have authority to hire or fire employees — or their recommendations are given significant weight. ",[11994],{"type":1161,"attrs":11995},{"color":2939},{"type":34,"content":11997},[11998,12003,12012],{"text":11999,"type":38,"marks":12000},"For more details on the different exemptions, be sure to consult the ",[12001],{"type":1161,"attrs":12002},{"color":2939},{"text":12004,"type":38,"marks":12005},"resources provided by the DOL",[12006,12009,12011],{"type":1433,"attrs":12007},{"href":12008,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.dol.gov/agencies/whd/fact-sheets/17a-overtime",{"type":1161,"attrs":12010},{"color":3175},{"type":2725},{"text":2167,"type":38,"marks":12013},[12014],{"type":1161,"attrs":12015},{"color":2939},{"type":2708,"attrs":12017,"content":12018},{"level":2710},[12019],{"text":12020,"type":38,"marks":12021},"My employees will be below the new salary threshold. What does that mean for us?",[12022,12023],{"type":1194},{"type":1161,"attrs":12024},{"color":2939},{"type":34,"content":12026},[12027],{"text":12028,"type":38,"marks":12029},"For employers with eligible workers below the salary threshold, they will need to take one of the below actions before July 1: ",[12030],{"type":1161,"attrs":12031},{"color":2939},{"type":3283,"content":12033},[12034],{"type":3286,"content":12035},[12036],{"type":34,"content":12037},[12038],{"text":12039,"type":38,"marks":12040},"Increase the salaries of affected employees so they meet the new threshold and don’t forfeit the exempt status.",[12041],{"type":1161,"attrs":12042},{"color":2939},{"type":3283,"content":12044},[12045],{"type":3286,"content":12046},[12047],{"type":34,"content":12048},[12049],{"text":12050,"type":38,"marks":12051},"Convert the employees to non-exempt status, which would make them eligible for overtime pay.",[12052],{"type":1161,"attrs":12053},{"color":2939},{"type":34,"content":12055},[12056],{"text":12057,"type":38,"marks":12058},"If an employer chooses to convert employees to non-exempt status, they can continue to pay them on a salary basis plus overtime or pay them an hourly wage plus overtime. ",[12059],{"type":1161,"attrs":12060},{"color":2939},{"type":34,"content":12062},[12063],{"text":12064,"type":38,"marks":12065},"In either case, they’ll need to track all their work hours and make sure they pay overtime when they work over 40 hours in a week — in addition to their salary or hourly wage. ",[12066],{"type":1161,"attrs":12067},{"color":2939},{"type":34,"content":12069},[12070],{"text":12071,"type":38,"marks":12072},"Properly calculating overtime pay for salaried nonexempt workers can be tricky, so in most cases it’s simplest to convert these employees to an hourly wage.",[12073],{"type":1161,"attrs":12074},{"color":2939},{"type":2708,"attrs":12076,"content":12077},{"level":2710},[12078],{"text":12079,"type":38,"marks":12080},"How can businesses simplify compliance?",[12081,12082],{"type":1194},{"type":1161,"attrs":12083},{"color":2939},{"type":34,"content":12085},[12086],{"text":12087,"type":38,"marks":12088},"The first and most important step businesses need to take is to clearly understand and identify which of their employees will be eligible for overtime under the new rule and which will be exempt.",[12089],{"type":1161,"attrs":12090},{"color":2939},{"type":34,"content":12092},[12093],{"text":12094,"type":38,"marks":12095},"This will mean a thorough review of their payroll records to identify employees who will fall under the salary threshold. And, of course, it’s always worth partnering with attorneys internally and externally to ensure you’re classifying employees correctly and understand the full impact of the new overtime rule.",[12096],{"type":1161,"attrs":12097},{"color":2939},{"type":34,"content":12099},[12100],{"text":12101,"type":38,"marks":12102},"If an employer decides to convert employees to non-exempt status and pay them overtime, it’s essential to have a secure, digital tool that can accurately track employee hours, flag when overtime applies, and calculate the correct overtime rate seamlessly.",[12103],{"type":1161,"attrs":12104},{"color":2939},{"type":34,"content":12106},[12107,12112,12120],{"text":12108,"type":38,"marks":12109},"To learn how Deputy can help you manage compliance with the new overtime rule, ",[12110],{"type":1161,"attrs":12111},{"color":2939},{"text":12113,"type":38,"marks":12114},"get in touch with one of our experts today",[12115,12117,12119],{"type":1433,"attrs":12116},{"href":10949,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":12118},{"color":3175},{"type":2725},{"text":2167,"type":38,"marks":12121},[12122],{"type":1161,"attrs":12123},{"color":2939},"2024-05-07 12:00",{"_uid":12126,"title":41,"imgSrc":42,"plugin":43,"imageAlt":12127,"minWidth":1180,"imageName":12128,"imageS3Key":12129,"description":45,"mobileWidth":2554,"desktopWidth":2554,"assetSelector":42,"imagePublicUrl":12130,"imageOriginalUrl":12131,"sourceImageWidth":12132,"sourceImageHeight":12133},"874620c5-2f9b-43a2-9ef5-9273a6d62dfb","business owner learning about the new overtime rule","unlocking-efficiency-deputy-blog-3.jpg","f/64010/2258x1328/ef5ad21e19/unlocking-efficiency-deputy-blog-3.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/2258x1328/ef5ad21e19/unlocking-efficiency-deputy-blog-3.jpg","https://a.storyblok.com/f/64010/2258x1328/ef5ad21e19/unlocking-efficiency-deputy-blog-3.jpg",2258,1328,[12135],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":12136,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":12139,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":12140,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":12137,"link":12138,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[393],[857,1062,1036,972,1778,953,927,834,808,1734,733,748],[],"the-new-overtime-rule-affecting-millions-of-employees","us/blog/the-new-overtime-rule-affecting-millions-of-employees",-69250,[],"b53752da-e5bd-40bf-a2c5-44d1ba6f3480","2024-05-07T22:48:07.676Z",[12151,12154],{"id":12152,"name":11760,"slug":12144,"published":59,"full_slug":12153,"is_folder":17,"parent_id":2908},491387940,"gb/blog/the-new-overtime-rule-affecting-millions-of-employees",{"id":12155,"name":11760,"slug":12144,"published":59,"full_slug":12156,"is_folder":17,"parent_id":2904},491387941,"au/blog/the-new-overtime-rule-affecting-millions-of-employees",{"name":12158,"created_at":12159,"published_at":12160,"updated_at":12161,"id":12162,"uuid":12163,"content":12164,"slug":12654,"full_slug":12655,"sort_by_date":90,"position":12656,"tag_list":12657,"is_startpage":17,"parent_id":2446,"meta_data":90,"group_id":12658,"first_published_at":12659,"release_id":90,"lang":96,"path":90,"alternates":12660,"default_full_slug":90,"translated_slugs":90},"Introducing: Deputy Fair Workweek Software ","2023-10-20T18:12:52.767Z","2024-05-06T23:10:50.343Z","2024-05-06T23:10:50.380Z",392745565,"d5b8eb18-239a-4585-a6a2-b20f8ac8d80b",{"seo":12165,"_uid":12171,"author":2685,"content":12172,"headline":12636,"component":2872,"post_date":12637,"thumbnail":12638,"types_tag":12644,"features_tag":12651,"show_resource":59,"industries_tag":12652,"related_articles":12653},{"_uid":12166,"title":15,"plugin":16,"seoTitle":12167,"description":19,"seoKeywords":12168,"seoTitleInput":12169,"seoDescription":12170},"fbac00fa-d40a-4da6-ace7-dc4aef20eb58","Fair Workweek Software  — Deputy","Fair Workweek, compliance software, predictive scheduling, secure scheduling","Fair Workweek Software ","To help businesses simplify compliance with the law and reduce the complexity of labor compliance, Deputy has launched new Fair Workweek software. \n","a69ace81-67c3-4079-9291-52307de1053d",[12173],{"_uid":12174,"content":12175,"component":2871},"aef2a2af-cc52-48f2-b72c-5496ce3d770e",{"type":31,"content":12176},[12177,12195,12214,12221,12228,12237,12244,12251,12258,12314,12325,12332,12341,12348,12357,12364,12371,12378,12387,12394,12401,12408,12417,12424,12431,12438,12447,12454,12461,12468,12477,12484,12491,12500,12507,12514,12523,12530,12537,12544,12563,12581,12588,12606],{"type":34,"content":12178},[12179,12184,12190],{"text":12180,"type":38,"marks":12181},"You’ve probably heard the term ",[12182],{"type":1161,"attrs":12183},{"color":2939},{"text":10627,"type":38,"marks":12185},[12186,12188],{"type":1433,"attrs":12187},{"href":9035,"uuid":90,"anchor":90,"target":90,"linktype":173},{"type":1161,"attrs":12189},{"color":3175},{"text":12191,"type":38,"marks":12192}," by now, and even seen the headlines about everyday brands being hit with huge fines. As the law rolls out to more locations in the U.S., more businesses are taking notice – and for good reason. ",[12193],{"type":1161,"attrs":12194},{"color":2939},{"type":34,"content":12196},[12197,12202,12209],{"text":12198,"type":38,"marks":12199},"The cost of violations has been staggering, with many businesses on the hook for millions of dollars from compliance mistakes that could have been avoided. In 2022 alone, businesses paid over ",[12200],{"type":1161,"attrs":12201},{"color":2939},{"text":2106,"type":38,"marks":12203},[12204,12207],{"type":1433,"attrs":12205},{"href":12206,"uuid":90,"anchor":90,"target":90,"linktype":173},"https://www.deputy.com/insights/fair-workweek-guide",{"type":1161,"attrs":12208},{"color":3175},{"text":12210,"type":38,"marks":12211}," in violations. ",[12212],{"type":1161,"attrs":12213},{"color":2939},{"type":34,"content":12215},[12216],{"text":12217,"type":38,"marks":12218},"Managers are quickly realizing that implementing complex Fair Workweek requirements is a challenging process without the right software  – especially for large businesses with multiple locations. ",[12219],{"type":1161,"attrs":12220},{"color":2939},{"type":34,"content":12222},[12223],{"text":12224,"type":38,"marks":12225},"To help businesses simplify compliance with the law and reduce the complexity of labor compliance, Deputy has launched new Fair Workweek software. Keep reading to learn more.",[12226],{"type":1161,"attrs":12227},{"color":2939},{"type":2708,"attrs":12229,"content":12230},{"level":2710},[12231,12232],{"type":1165},{"text":12233,"type":38,"marks":12234},"What is Fair Workweek?",[12235],{"type":1161,"attrs":12236},{"color":2939},{"type":34,"content":12238},[12239],{"text":12240,"type":38,"marks":12241},"Fair Workweek laws, also known as Predictive or Secure Scheduling laws, is a set of labor laws designed to protect the work-life balance and financial stability of shift workers through fair scheduling practices. ",[12242],{"type":1161,"attrs":12243},{"color":2939},{"type":34,"content":12245},[12246],{"text":12247,"type":38,"marks":12248},"These regulations aim to give employees stable schedules week to week, with fewer last-minute changes, which means predictable paychecks and less stress when it comes to planning life outside work. ",[12249],{"type":1161,"attrs":12250},{"color":2939},{"type":34,"content":12252},[12253],{"text":12254,"type":38,"marks":12255},"For covered employers, there are many requirements they need to meet to stay compliant. While Fair Workweek laws differ from city to city, they tend to include the requirements listed below. Of course, be sure to consult legal counsel to understand which ordinances may apply to your business.",[12256],{"type":1161,"attrs":12257},{"color":2939},{"type":3283,"content":12259},[12260,12269,12278,12287,12296,12305],{"type":3286,"content":12261},[12262],{"type":34,"content":12263},[12264],{"text":12265,"type":38,"marks":12266},"A good faith estimate of regular work hours, days, and locations;",[12267],{"type":1161,"attrs":12268},{"color":2939},{"type":3286,"content":12270},[12271],{"type":34,"content":12272},[12273],{"text":12274,"type":38,"marks":12275},"Advance notice of work schedules — in most cases, 14 days’ advance notice;",[12276],{"type":1161,"attrs":12277},{"color":2939},{"type":3286,"content":12279},[12280],{"type":34,"content":12281},[12282],{"text":12283,"type":38,"marks":12284},"Consent and predictability pay for changes to the work schedule;",[12285],{"type":1161,"attrs":12286},{"color":2939},{"type":3286,"content":12288},[12289],{"type":34,"content":12290},[12291],{"text":12292,"type":38,"marks":12293},"A chance to say no to extra work or clopenings;",[12294],{"type":1161,"attrs":12295},{"color":2939},{"type":3286,"content":12297},[12298],{"type":34,"content":12299},[12300],{"text":12301,"type":38,"marks":12302},"Adequate rest between shifts; and",[12303],{"type":1161,"attrs":12304},{"color":2939},{"type":3286,"content":12306},[12307],{"type":34,"content":12308},[12309],{"text":12310,"type":38,"marks":12311},"Access to open shifts before the business hires new staff or temporary workers.",[12312],{"type":1161,"attrs":12313},{"color":2939},{"type":34,"content":12315},[12316,12318,12319,12320],{"text":12317,"type":38},"With so many different types of requirements, managers are finding themselves manually creating and updating schedules, constantly rechecking pay premium calculations, taking time away from the business to track every schedule change, and scrambling to find important records. ",{"type":1165},{"type":1165},{"text":12321,"type":38,"marks":12322},"Take Blank Street as an example. Their team experienced stress when it came to monitoring compliance with secure scheduling laws. They would constantly worry and have to take extra time to re-check work. Since adopting new software, that’s no longer the case.",[12323],{"type":1161,"attrs":12324},{"color":2939},{"type":34,"content":12326},[12327],{"text":12328,"type":38,"marks":12329},"“I don’t know how to say it better than it just works. With this solution, I no longer have to constantly double-check my work. I receive alerts and notifications that keep me informed, reducing my stress and worry. It’s been a game-changer,” says Mark Bemish from Blank Street.",[12330],{"type":1161,"attrs":12331},{"color":2939},{"type":2708,"attrs":12333,"content":12334},{"level":3653},[12335,12336],{"type":1165},{"text":12337,"type":38,"marks":12338},"Deputy: all-in-one fair workweek management software",[12339],{"type":1161,"attrs":12340},{"color":2939},{"type":34,"content":12342},[12343],{"text":12344,"type":38,"marks":12345},"Deputy provides a smart, mobile-friendly solution to manage Fair Workweek scheduling rules, premiums, consents, and reporting. So how exactly does Deputy help you manage all the different parts of Fair Workweek? Let’s dive into it.",[12346],{"type":1161,"attrs":12347},{"color":2939},{"type":2708,"attrs":12349,"content":12350},{"level":4840},[12351,12352],{"type":1165},{"text":12353,"type":38,"marks":12354},"Create and update Good Faith Estimates",[12355],{"type":1161,"attrs":12356},{"color":3660},{"type":34,"content":12358},[12359],{"text":12360,"type":38,"marks":12361},"Deputy’s Regular Working Hours feature allows you to create and manage a Good Faith Estimate for each team member for certain cities and states. ",[12362],{"type":1161,"attrs":12363},{"color":2939},{"type":34,"content":12365},[12366],{"text":12367,"type":38,"marks":12368},"Team members can then view and compare their good faith estimate with their work schedules in our mobile app, email, or on the web. Easily send a request for consent when an employee’s work schedule or good faith estimate is changed and we’ll document it for you. ",[12369],{"type":1161,"attrs":12370},{"color":2939},{"type":34,"content":12372},[12373],{"text":12374,"type":38,"marks":12375},"Get visual warnings and capture employee consent when scheduling outside of good faith estimates. ",[12376],{"type":1161,"attrs":12377},{"color":2939},{"type":2708,"attrs":12379,"content":12380},{"level":4840},[12381,12382],{"type":1165},{"text":12383,"type":38,"marks":12384},"Build smart schedules far in advance and instantly publish them to your team ",[12385],{"type":1161,"attrs":12386},{"color":3660},{"type":34,"content":12388},[12389],{"text":12390,"type":38,"marks":12391},"Deputy empowers you to create fair, profitable schedules well in advance to ensure workers get early notice of shifts — and business needs are met. ",[12392],{"type":1161,"attrs":12393},{"color":2939},{"type":34,"content":12395},[12396],{"text":12397,"type":38,"marks":12398},"You can create schedules based on accurate labor demand forecasts to minimize costly changes and auto-apply the good faith estimate. Instantly publish schedules to staff via SMS, push notifications, or email. Managers can also see when a schedule change would incur premium pay.",[12399],{"type":1161,"attrs":12400},{"color":2939},{"type":34,"content":12402},[12403],{"text":12404,"type":38,"marks":12405},"Employees can claim shifts, and managers can configure a requirement to approve when shifts are claimed.",[12406],{"type":1161,"attrs":12407},{"color":2939},{"type":2708,"attrs":12409,"content":12410},{"level":4840},[12411,12412],{"type":1165},{"text":12413,"type":38,"marks":12414},"Employee consent from any device",[12415],{"type":1161,"attrs":12416},{"color":3660},{"type":34,"content":12418},[12419],{"text":12420,"type":38,"marks":12421},"When schedule changes happen on short notice, Deputy helps you simplify compliance by helping managers understand which schedule changes require consent and collecting employee consent for changes. ",[12422],{"type":1161,"attrs":12423},{"color":2939},{"type":34,"content":12425},[12426],{"text":12427,"type":38,"marks":12428},"Our software provides change warnings that require consent and alerts where there are scheduled premiums. For example: variances between their upcoming work schedule vs. the good faith estimate, clopenings, or adding hours to the published work schedule.",[12429],{"type":1161,"attrs":12430},{"color":2939},{"type":34,"content":12432},[12433],{"text":12434,"type":38,"marks":12435},"You can also assign meals or breaks, remind employees to take them, and record employee attestation when breaks are missed.",[12436],{"type":1161,"attrs":12437},{"color":2939},{"type":2708,"attrs":12439,"content":12440},{"level":4840},[12441,12442],{"type":1165},{"text":12443,"type":38,"marks":12444},"Record employee consent for schedule changes and clopenings",[12445],{"type":1161,"attrs":12446},{"color":3660},{"type":34,"content":12448},[12449],{"text":12450,"type":38,"marks":12451},"Our system offers fair workweek reports that track schedule change history, consent, and predictability pay. We provide valuable operational reports for attendance, sales, employee well-being, and customer reports.",[12452],{"type":1161,"attrs":12453},{"color":2939},{"type":34,"content":12455},[12456],{"text":12457,"type":38,"marks":12458},"You can easily access digital records whenever auditable records are needed. They can serve as proof that your business is staying compliant with the law if you’re audited by Fair Workweek regulators. ",[12459],{"type":1161,"attrs":12460},{"color":2939},{"type":34,"content":12462},[12463],{"text":12464,"type":38,"marks":12465},"It can also prevent unnecessary payroll and penalty pay disputes down the line.",[12466],{"type":1161,"attrs":12467},{"color":2939},{"type":2708,"attrs":12469,"content":12470},{"level":4840},[12471,12472],{"type":1165},{"text":12473,"type":38,"marks":12474},"Automate tracking and calculations for all Predictability Payments",[12475],{"type":1161,"attrs":12476},{"color":3660},{"type":34,"content":12478},[12479],{"text":12480,"type":38,"marks":12481},"Deputy’s visual flags act as guardrails for managers to highlight changes that will incur predictability pay. Predictability pay is additional compensation to covered employees due to last-minute changes to their schedules. If changes are unavoidable, Deputy suggests predictability pay to our customers. ",[12482],{"type":1161,"attrs":12483},{"color":2939},{"type":34,"content":12485},[12486],{"text":12487,"type":38,"marks":12488},"Suggested predictability pay is also added to employee timesheets, which reduces the risk of human error.",[12489],{"type":1161,"attrs":12490},{"color":2939},{"type":2708,"attrs":12492,"content":12493},{"level":4840},[12494,12495],{"type":1165},{"text":12496,"type":38,"marks":12497},"Easily offer available shifts to existing workers",[12498],{"type":1161,"attrs":12499},{"color":3660},{"type":34,"content":12501},[12502],{"text":12503,"type":38,"marks":12504},"Create open shifts that can be shared via email, text, and mobile app notifications to existing employees. Employees can claim shifts through Deputy’s mobile app or the web.",[12505],{"type":1161,"attrs":12506},{"color":2939},{"type":34,"content":12508},[12509],{"text":12510,"type":38,"marks":12511},"You can configure requirements for manager approval when shifts are claimed. Post a notice of available shifts for all the suitable employees on News Feed and create a transparent record of compliance. ",[12512],{"type":1161,"attrs":12513},{"color":2939},{"type":2708,"attrs":12515,"content":12516},{"level":2710},[12517,12518],{"type":1165},{"text":12519,"type":38,"marks":12520},"Why investing in Fair Workweek software is worthwhile ",[12521],{"type":1161,"attrs":12522},{"color":2939},{"type":34,"content":12524},[12525],{"text":12526,"type":38,"marks":12527},"When it comes to managing complex scheduling laws such as Fair Workweek, with high financial risks, it’s so important to reduce human error. So often businesses could have avoided major fines by having software in place to track compliance with the law, provide guardrails for managers, and simplify tasks like premium pay calculations.",[12528],{"type":1161,"attrs":12529},{"color":2939},{"type":34,"content":12531},[12532],{"text":12533,"type":38,"marks":12534},"Deputy’s scheduling software enables businesses like Faherty to stay on top of Fair Workweek requirements and provide their employees with fair and predictable schedules. ",[12535],{"type":1161,"attrs":12536},{"color":2939},{"type":34,"content":12538},[12539],{"text":12540,"type":38,"marks":12541},"\"Deputy’s Fair Workweek software meets our compliance requirements and helps to provide our employees with a better work-life balance. 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