[{"data":1,"prerenderedAt":217},["ShallowReactive",2],{"$cZRBgCtjDp":3},{"region":4,"story":5},"us",{"name":6,"created_at":7,"published_at":8,"updated_at":9,"id":10,"uuid":11,"content":12,"slug":210,"full_slug":211,"sort_by_date":61,"position":212,"tag_list":213,"is_startpage":15,"parent_id":214,"meta_data":61,"group_id":215,"first_published_at":8,"release_id":61,"lang":67,"path":61,"alternates":216,"default_full_slug":61,"translated_slugs":61},"Gerald’s Brakes and Tires","2026-04-17T20:39:47.854Z","2026-04-20T23:55:27.982Z","2026-04-20T23:55:27.996Z",166988955097105,"36da13d7-ffab-42a7-8fe1-10637c7fd87a",{"seo":13,"_uid":20,"logo":21,"plan":30,"video":14,"excerpt":31,"headline":32,"industry":33,"location":70,"component":71,"post_date":72,"thumbnail":73,"types_tag":79,"story_image":80,"story_quote":84,"features_tag":89,"show_resource":69,"story_content":90,"industries_tag":111,"solution_image":112,"solution_quote":113,"challenge_image":116,"challenge_quote":117,"customer_glance":120,"current_customer":131,"solution_content":132,"challenge_content":166,"customer_story_headline":200},{"schema":14,"noindex":15,"seoTitle":16,"seoRating":15,"seoKeywords":17,"seoTitleInput":18,"seoDescription":19},"",false,"How Gerald’s Tires & Brakes Reclaimed 30+ Hours a Month  — Deputy","scheduling, business efficiency, scheduling software","How Gerald’s Tires & Brakes Reclaimed 30+ Hours a Month ","After 40 years of manual paper cards and spreadsheets, Gerald’s Tires & Brakes moved into a new digital day. By switching to Deputy, they turned an 8-hour scheduled ordeal into a process that takes under an hour, allowing leadership to focus on priorities like team relationship building. \n","81c09729-02d6-4ce9-a5bd-a39b16a741bd",{"imageAlt":22,"minWidth":23,"imageName":24,"imageS3Key":25,"mobileWidth":26,"desktopWidth":26,"imagePublicUrl":27,"imageOriginalUrl":28,"sourceImageWidth":23,"sourceImageHeight":29},"Gerald’s Brakes and Tires Logo",300,"geraldslogo-thumb.png","f/64010/300x200/9b07f0fe5a/geraldslogo-thumb.png",150,"https://s3.amazonaws.com/a.storyblok.com/f/64010/300x200/9b07f0fe5a/geraldslogo-thumb.png","//a.storyblok.com/f/64010/300x200/9b07f0fe5a/geraldslogo-thumb.png",200,"scheduling-only","After 40 years of manual paper cards and spreadsheets, Gerald’s Tires & Brakes moved into a new digital day. By switching to Deputy, they turned an 8-hour scheduled ordeal into a process that takes under an hour, allowing leadership to focus on priorities like team relationship building. ","Gerald’s Brakes and Tires - Customer Case Study ",[34],{"name":35,"created_at":36,"published_at":37,"updated_at":38,"id":39,"uuid":40,"content":41,"slug":59,"full_slug":60,"sort_by_date":61,"position":62,"tag_list":63,"is_startpage":15,"parent_id":64,"meta_data":61,"group_id":65,"first_published_at":66,"release_id":61,"lang":67,"path":61,"alternates":68,"default_full_slug":61,"translated_slugs":61,"_stopResolving":69},"Services","2020-05-26T00:44:01.603Z","2022-04-29T00:02:34.468Z","2022-04-29T00:02:34.488Z",12079643,"ec938919-37ab-431b-ac16-3b4fc329bd4f",{"_uid":42,"icon":43,"link":55,"name":35,"component":58},"87bdefd8-c16a-40a5-843c-a958d1b8c9b1",{"_uid":44,"title":45,"imgSrc":14,"plugin":46,"imageAlt":47,"minWidth":48,"imageName":49,"imageS3Key":50,"description":51,"mobileWidth":52,"desktopWidth":52,"assetSelector":14,"imagePublicUrl":53,"imageOriginalUrl":54,"sourceImageWidth":14,"sourceImageHeight":14},"1b44e9d7-6c72-469d-ada1-136f50a64cd0","Deputy Images","deputy-images","services industry",36,"icon-professional-services-transparent.svg","f/64010/x/1a122e8d65/icon-professional-services-transparent.svg","A images plugin to ensure consistent, reliable image uploads with strict SEO metadata requirements","18","https://s3.amazonaws.com/a.storyblok.com/f/64010/x/1a122e8d65/icon-professional-services-transparent.svg","https://a.storyblok.com/f/x/1a122e8d65/icon-professional-services-transparent.svg",{"id":14,"url":14,"linktype":56,"fieldtype":57,"cached_url":14},"story","multilink","tags","services","_content_types/industries/services",null,-40,[],12008164,"8d2e6a98-04c1-4776-bfb3-612c7e48a661","2020-07-11T11:50:48.000Z","default",[],true,"United States","customer-story","2026-04-20 00:00",{"imageAlt":74,"minWidth":75,"imageName":24,"imageS3Key":76,"mobileWidth":75,"desktopWidth":75,"imagePublicUrl":77,"imageOriginalUrl":78,"sourceImageWidth":23,"sourceImageHeight":29},"Gerald’s Brakes and Tires logo",0,"f/64010/300x200/6997fd7e26/geraldslogo-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/300x200/6997fd7e26/geraldslogo-thumb.png","//a.storyblok.com/f/64010/300x200/6997fd7e26/geraldslogo-thumb.png",[],{"imageAlt":14,"minWidth":81,"imageName":14,"imageS3Key":14,"mobileWidth":82,"desktopWidth":83,"imagePublicUrl":14,"imageOriginalUrl":14,"sourceImageWidth":75,"sourceImageHeight":75},1300,335,650,{"type":85,"content":86},"doc",[87],{"type":88},"paragraph",[],{"type":85,"content":91},[92,103],{"type":88,"attrs":93,"content":94},{"textAlign":61},[95],{"text":96,"type":97,"marks":98},"Gerald’s Tires & Brakes is a 50-year-old landmark in the Charleston, South Carolina area. Operating across seven locations – from the coastal community of Mount Pleasant to the bedroom community of Summerville— the business is supported by a massive warehouse of thousands of tires.","text",[99],{"type":100,"attrs":101},"textStyle",{"color":102},"#000000",{"type":88,"attrs":104,"content":105},{"textAlign":61},[106],{"text":107,"type":97,"marks":108},"As the General Manager of Service Operations, Bob Devereaux (collaborating with Scott Cook) oversees a specialized workforce of roughly 140 employees, including master mechanics, alignment technicians, oil technicians, tire managers, tire technicians, and front-counter customer service representatives. The business operates on a high-velocity, six-day-a-week model, closing every Sunday. Since the service bays are specialized, the staff hierarchy is rigid, requiring a special balance of tire technicians, mechanics, alignment technicians, and oil change specialists across every shift to keep the stores running smoothly.",[109],{"type":100,"attrs":110},{"color":102},[],{"imageAlt":14,"minWidth":81,"imageName":14,"imageS3Key":14,"mobileWidth":82,"desktopWidth":83,"imagePublicUrl":14,"imageOriginalUrl":14,"sourceImageWidth":75,"sourceImageHeight":75},{"type":85,"content":114},[115],{"type":88},{"imageAlt":14,"minWidth":81,"imageName":14,"imageS3Key":14,"mobileWidth":82,"desktopWidth":83,"imagePublicUrl":14,"imageOriginalUrl":14,"sourceImageWidth":75,"sourceImageHeight":75},{"type":85,"content":118},[119],{"type":88},[121,125,128],{"_uid":122,"text":123,"component":124},"b3e5154c-f14c-42ab-bdbd-75a83423a1bb","90% efficiency gain: scheduling for 140+ employees dropped from 8 hours per week to under an hour.","text-line",{"_uid":126,"text":127,"component":124},"9caa1a06-2ce0-41eb-8b34-a173a2a8345e","Reclaimed admin time enables leadership to visit all 7 locations and build on-site employee relationships. ",{"_uid":129,"text":130,"component":124},"ac43f11b-983a-45f5-8d03-bc4dd96cf250","Moved from fragmented paper tracking to over 700 digital shifts managed via a collaborative, visual dashboard. ","yes",{"type":85,"content":133},[134,142,150,158],{"type":88,"attrs":135,"content":136},{"textAlign":61},[137],{"text":138,"type":97,"marks":139},"The transition to Deputy allowed Gerald’s Tires & Brakes to move from reactive paperwork to proactive leadership. By centralizing all seven locations into a single visual dashboard, the night of manual calculations was replaced by a “night and day” difference in efficiency, as Bob describes it. Referring to the 90% efficiency gain, Bob notes: “It took us 8 hours per week scheduling for 140+ employees, which can now be done in under hour with Deputy.”",[140],{"type":100,"attrs":141},{"color":102},{"type":88,"attrs":143,"content":144},{"textAlign":61},[145],{"text":146,"type":97,"marks":147},"The ability to see the “big picture” allowed for fairer, faster decision-making across all stores. Instead of digging through folders, Bob can now pull a full month’s view to spot potential staffing gaps. “The thing that really grabbed me was the scheduling feature. I can look at the entire month of December; I can look at that whole screen and see who’s already put in for time off. That’s just a game changer because you can see it on one screen and make good decisions,” Bob explains.  ",[148],{"type":100,"attrs":149},{"color":102},{"type":88,"attrs":151,"content":152},{"textAlign":61},[153],{"text":154,"type":97,"marks":155},"The transformation also introduced a collaborative management style, allowing three leads to work in Deputy simultaneously. This ensured that the tire technicians, mechanics, and front-counter staff were all accounted for without overlapping errors. Bob says: “Heather takes care of the CSRs, I handle the repair service guys, and Scott handles all his tire people. It’s beautiful that all three of us can be on Deputy at the same time and create our own schedules. It’s just like clockwork.”",[156],{"type":100,"attrs":157},{"color":102},{"type":88,"attrs":159,"content":160},{"textAlign":61},[161],{"text":162,"type":97,"marks":163},"By moving the process to a mobile platform, Bob implemented a near-instant feedback loop. He often approves leave requests while on the go to ensure his staff can make their personal plans without stress. Ultimately, the software brought back the time Bob needed to focus on building relationships on the shop floor. “What I do [with the time saved] is go around to all the stores and spend time with the team, shake their hand, and build relationships with them.”",[164],{"type":100,"attrs":165},{"color":102},{"type":85,"content":167},[168,176,184,192],{"type":88,"attrs":169,"content":170},{"textAlign":61},[171],{"text":172,"type":97,"marks":173},"Before adopting Deputy, Gerald’s Tires & Brakes relied on a paper punch card system that hadn’t changed in 40 years. This manual approach created a massive administrative burden, centered around mechanical time clocks and physical cards.",[174],{"type":100,"attrs":175},{"color":102},{"type":88,"attrs":177,"content":178},{"textAlign":61},[179],{"text":180,"type":97,"marks":181},"Every week, the administrative team faced a grueling manual audit of over 150 time cards. Because there was no digital record, every single entry had to be verified and calculated by hand. Bob recalls the painstaking process: “The team in the office goes, ‘This employee got here at 7 in the morning, he left at 6:02 at night.’ Then, they’re doing the math on a calculator, that’s 11.2 hours. They did that for the entire timecard for five days a week times 150 people. I thought, ‘Listen, there’s a better way.’”",[182],{"type":100,"attrs":183},{"color":102},{"type":88,"attrs":185,"content":186},{"textAlign":61},[187],{"text":188,"type":97,"marks":189},"The manual labor extended into the scheduling process, which relied on a 20-year-old Excel spreadsheet that offered no visual overview of the company’s staffing. Bob noted that for his predecessor, managing scheduling for just 75-80 people was a “nightmare” that took nearly a full day each week. “I remember calling him 20 years ago and saying, ‘Hey, David, you got a minute?’ He replies, ‘No, I’m working on the scheduling right now, I’ll be done later this afternoon.’ It would take him 6-8 hours.” ",[190],{"type":100,"attrs":191},{"color":102},{"type":88,"attrs":193,"content":194},{"textAlign":61},[195],{"text":196,"type":97,"marks":197},"The logistical friction meant that simple requests for time off often became weeks-long ordeals, sometimes resulting in employees missing out on planned vacations because of the delay. “I kept suggesting to the owner, and said we need to throw away those time clocks we’ve been using for 40 years, and we need to get a digital time clock feature so we can manage it better,” Bob recalls.",[198],{"type":100,"attrs":199},{"color":102},{"type":85,"content":201},[202],{"type":88,"attrs":203,"content":204},{"textAlign":61},[205],{"text":206,"type":97,"marks":207},"How Gerald’s Tires & Brakes Reclaimed 30+ Hours a Month ",[208],{"type":100,"attrs":209},{"color":102},"geralds-brakes-and-tires","us/customers/geralds-brakes-and-tires",-2900,[],24462904,"d6046cfe-f51b-4818-a037-a650d7be442b",[],1777028605445]