Town Center Market Stores utilize Deputy to fuel their growing business.

  • Ohio, USA
  • retail
  • Scheduling Only

At a glance

Improved overall efficiency as a business using Deputy

Easy to add new staff onto the platform, improving turnover rate

Opening two additional locations with the help of Deputy

The Story

Town Center Petroleum is a family-owned business that operates fuel and convenience stores in the Central Ohio area. Owner Chris Curry, took over the business from his father after he realized the opportunity to expand and grow. Chris took measures into his own hands to remodel, rebrand, and eventually expand his father’s business. Now, their business has grown to multiple locations around the area. Currently, they are operating four locations and will be opening two more locations in the coming months.

Chris and his team pride themselves on providing excellent customer service with a wide array of products to choose from in their many stores. “We care about our customers because they are our neighbors, friends, and family members,” says owner, Chris Curry, “Our motto is to have the nicest and cleanest stores around.

We care about our customers because they are our neighbors, friends, and family members.
We wanted managers to be on-site at the different locations, and making copies of everyone’s schedules became messy and unclear.

The Challenge

Before Deputy, Chris wasn’t familiar with employee scheduling software or even how to schedule employees efficiently. “Coming from a real estate background, I never had to think about scheduling employees,” explains owner Chris.“When we first started, we used pen and paper to organize everyone’s schedule.”

However, using paper became an issue for Chris and his managers. “Once we had more locations, using paper became a mess,” says Chris, “We wanted managers to be on-site at the different locations, and making copies of everyone’s schedules became messy and unclear.”

It became challenging to manage all 50 of his employees over the multiple locations. Chris knew there had to be a better solution to the mess.  “I’m a pretty tech-savvy guy, so anything that could help improve business operations technology-wise, I’m all for.”

Chris made sure to do his homework when researching for a solution. He checked multiple review sites to narrow down the best scheduling software that would best fit his business. He made sure to test other solutions before finally narrowing it down to Deputy.

The Solution

Chris discovered Deputy after reading multiple reviews and recommendations from online review sites. He ran a trial and found that Deputy was the perfect fit for his business. Now, Chris can instantly send updates, manage and monitor his staff’s availability, and provide schedules in advance. “Deputy has improved our overall efficiency as a business,” says Chris, “We love how Deputy is constantly making improvements and updates. We have a long way to go before we start utilizing the entire platform.”

Chris hopes to utilize more of what Deputy has to offer such as setting up a Kiosk in every store for his employees to clock in and out. “We love the Deputy platform and hope to implement more features like the Kiosk and Auto-scheduling,” explains Chris, “Deputy is always at the forefront of innovations.”

Chris and his team all love using the Deputy app, with his employees saying how easy the app is to use for onboarding and scheduling. “We have a high turnover rate in this business, but Deputy makes it easy to add new staff onto the platform,” says Chris, “People don’t realize how nice it is to have an app like Deputy to streamline everything. It’s become a part of our business and has allowed us to grow. We are opening two more locations, and we couldn’t have done that without Deputy.”

People don’t realize how nice it is to have an app like Deputy to streamline everything. It’s become a part of our business and has allowed us to grow. We are opening two more locations, and we couldn't have done that without Deputy.

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