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Minimum Wage Age Bands: UK Rates and Rota Guide","2026-07-06T03:54:05.274Z","2026-07-06T04:01:08.449Z","2026-07-06T04:01:08.467Z",195053343890477,"ae7a5ee7-aea1-4c85-929e-19bee0aabb09",{"seo":1978,"_uid":1981,"AI_SEO":42,"author":1982,"content":1983,"headline":1971,"component":2582,"post_date":2583,"thumbnail":2584,"types_tag":2591,"features_tag":2598,"show_resource":59,"industries_tag":2599,"related_articles":2660},{"title":15,"plugin":16,"seoTitle":1971,"seoKeywords":1979,"seoTitleInput":1971,"seoDescription":1980},"national minimum wage age bands\nnational minimum wage rates UK\nNMW age bands 2026\nminimum wage under 18 UK\nnational living wage vs minimum wage\nminimum wage age brackets UK\nNMW compliance employers\nscheduling minimum wage compliance\nHMRC minimum wage penalties\nNMW birthday transition\nrota compliance UK\nnational minimum wage apprentice rate\nNMW underpayment\nminimum wage working time\nnational living wage 2026","National minimum wage age bands set different 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Learn the 2026 rates and how to catch errors before they reach payroll.","976f1a0c-bf61-46ab-97a8-59052f77f9ca","25fffc56-55d1-4f59-8b1e-617162a8927e",[1984,2229,2249],{"_uid":1985,"content":1986,"component":2228},"c613dc78-4cf1-41b9-b932-e3c42cf6df93",{"type":31,"content":1987},[1988,1992,1999,2031,2036,2050,2055,2061,2066,2077,2090,2095,2108,2113,2118,2124,2130,2135,2146,2151,2156,2168,2181,2190,2195,2200,2210,2223],{"type":1989,"attrs":1990},"heading",{"level":1991,"textAlign":90},1,{"type":34,"attrs":1993,"content":1994},{"textAlign":90},[1995],{"text":1996,"type":38,"marks":1997},"Key takeaways:",[1998],{"type":1286},{"type":2000,"content":2001},"bullet_list",[2002,2010,2017,2024],{"type":2003,"content":2004},"list_item",[2005],{"type":34,"attrs":2006,"content":2007},{"textAlign":90},[2008],{"text":2009,"type":38},"NMW rates differ by age band: £12.71 (21+), £10.85 (18-20), £8.00 (16-17 and apprentices) from April 2026",{"type":2003,"content":2011},[2012],{"type":34,"attrs":2013,"content":2014},{"textAlign":90},[2015],{"text":2016,"type":38},"Birthday transitions are a top risk area: update pay rates the day a worker moves to a new age band",{"type":2003,"content":2018},[2019],{"type":34,"attrs":2020,"content":2021},{"textAlign":90},[2022],{"text":2023,"type":38},"Scheduling is your first line of defence: catch rate mismatches before the rota is published",{"type":2003,"content":2025},[2026],{"type":34,"attrs":2027,"content":2028},{"textAlign":90},[2029],{"text":2030,"type":38},"HMRC penalties apply regardless of intent, with fines up to 200% of arrears per worker",{"type":34,"attrs":2032,"content":2033},{"textAlign":90},[2034],{"text":2035,"type":38},"You've got 16-year-olds and 21-year-olds on the same rota, each with a different legal minimum hourly rate. One birthday, one missed update, and you're looking at an underpayment you didn't even know about. If you run a mixed-age team (and most shift-based businesses do), national minimum wage age bands are one of those things that can trip you up quietly.",{"type":34,"attrs":2037,"content":2038},{"textAlign":90},[2039,2041,2048],{"text":2040,"type":38},"Here's the reality: ",{"text":2042,"type":38,"marks":2043},"Gen Z represents 63% of UK hospitality shift workers in 2025, up from 58% in 2024",[2044],{"type":2045,"attrs":2046},"link",{"href":2047,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/insights/the-big-shift-report",{"text":2049,"type":38},". They also make up 44% of UK retail shift workers. That's a workforce spanning multiple age bands, with rates changing as people get older.",{"type":34,"attrs":2051,"content":2052},{"textAlign":90},[2053],{"text":2054,"type":38},"This guide covers the current NMW rates by age band, the specific points in your rota process where mistakes happen, and how to catch them before they reach payroll. Whether you run a single coffee shop or manage rotas across multiple sites, the risks (and the penalties) are the same.",{"type":1989,"attrs":2056,"content":2058},{"level":2057,"textAlign":90},2,[2059],{"text":2060,"type":38},"Current national minimum wage rates by age band",{"type":34,"attrs":2062,"content":2063},{"textAlign":90},[2064],{"text":2065,"type":38},"If you manage hourly workers in the UK, you need to know exactly what you owe each person per hour. The rates below apply from April 2026:",{"type":34,"attrs":2067,"content":2068},{"textAlign":90},[2069,2071,2075],{"text":2070,"type":38},"The ",{"text":2072,"type":38,"marks":2073},"National Living Wage",[2074],{"type":1286},{"text":2076,"type":38}," (NLW) applies to workers aged 21 and over. Everyone younger falls under the National Minimum Wage (NMW) at reduced rates. The apprentice rate applies to apprentices under 19, or those 19 and over who are in their first year.",{"type":34,"attrs":2078,"content":2079},{"textAlign":90},[2080,2082,2088],{"text":2081,"type":38},"These rates change every April, set by the government following recommendations from the Low Pay Commission. You can check the latest figures on ",{"text":2083,"type":38,"marks":2084},"gov.uk's national minimum wage page",[2085],{"type":2045,"attrs":2086},{"href":2087,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.gov.uk/national-minimum-wage-rates",{"text":2089,"type":38},". Get the date wrong or miss an update, and you could be underpaying workers without realising it.",{"type":34,"attrs":2091,"content":2092},{"textAlign":90},[2093],{"text":2094,"type":38},"One common point of confusion: there's no \"opt in\" to the NLW. Once a worker turns 21, you owe them the higher rate automatically. The same applies when someone turns 18. There's no paperwork to trigger the increase, but there's also no excuse for missing it.",{"type":34,"attrs":2096,"content":2097},{"textAlign":90},[2098,2100,2106],{"text":2099,"type":38},"It's also worth noting the government's direction of travel. In August 2025, the government announced plans to ",{"text":2101,"type":38,"marks":2102},"end what it calls \"discriminatory age bands\" and move towards a single adult rate",[2103],{"type":2045,"attrs":2104},{"href":2105,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.gov.uk/government/news/government-moves-to-end-discriminatory-age-bands-and-unfair-pay",{"text":2107,"type":38},". The Low Pay Commission now has a remit to narrow and eventually remove the gap between the youth rate and the NLW. We'll cover what that means for your labour costs later in this article.",{"type":1989,"attrs":2109,"content":2110},{"level":2057,"textAlign":90},[2111],{"text":2112,"type":38},"Where age-band mistakes happen in scheduling",{"type":34,"attrs":2114,"content":2115},{"textAlign":90},[2116],{"text":2117,"type":38},"Most NMW underpayments aren't intentional. They happen because of gaps in how rotas get built and how working time gets tracked. Here are the three most common ways age-band errors creep into your scheduling process.",{"type":2119,"attrs":2120},"image",{"id":90,"alt":2121,"src":2122,"title":42,"source":90,"copyright":90,"meta_data":2123},"Young hospitality worker reviewing a staff rota on a noticeboard in a restaurant kitchen","//a.storyblok.com/f/64010/0x0/b03fcad90d/image.png",{},{"type":1989,"attrs":2125,"content":2127},{"level":2126,"textAlign":90},3,[2128],{"text":2129,"type":38},"Birthday transitions that change a worker's rate",{"type":34,"attrs":2131,"content":2132},{"textAlign":90},[2133],{"text":2134,"type":38},"When a worker turns 18 or 21, their minimum hourly rate increases immediately on their birthday. There's no grace period and no \"next pay cycle\" buffer. If you built the rota before their birthday using the old rate, that lower rate can carry through into payroll without anyone noticing.",{"type":34,"attrs":2136,"content":2137},{"textAlign":90},[2138,2140,2144],{"text":2139,"type":38},"Picture this: a 17-year-old team member turns 18 on a Wednesday. Their rate needs to jump from ",{"text":2141,"type":38,"marks":2142},"£8.00 to £10.85",[2143],{"type":1286},{"text":2145,"type":38}," that same day. If your rota was published on Monday using the old rate, every shift from Wednesday onwards is an underpayment unless someone catches it.",{"type":34,"attrs":2147,"content":2148},{"textAlign":90},[2149],{"text":2150,"type":38},"The risk multiplies for businesses with large, young teams. The more workers you have clustered around the 18 and 21 thresholds, the more birthday transitions you need to track each month. In hospitality, where Gen Z makes up 63% of shift workers, this can mean several transitions per pay period across a single location.",{"type":1989,"attrs":2152,"content":2153},{"level":2126,"textAlign":90},[2154],{"text":2155,"type":38},"Unpaid time that drags average pay below the minimum",{"type":34,"attrs":2157,"content":2158},{"textAlign":90},[2159,2161,2167],{"text":2160,"type":38},"Here's where things get subtle. Even if you're paying the correct hourly rate, unpaid working time can drag a worker's effective rate below the NMW. Pre-shift briefings, mandatory training sessions, and time spent changing into uniforms all count as working time under ",{"text":2162,"type":38,"marks":2163},"HMRC's working time guidance",[2164],{"type":2045,"attrs":2165},{"href":2166,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.acas.org.uk/working-time-rules",{"text":1580,"type":38},{"type":34,"attrs":2169,"content":2170},{"textAlign":90},[2171,2173,2179],{"text":2172,"type":38},"If you're not capturing this time through proper ",{"text":2174,"type":38,"marks":2175},"time and attendance software",[2176],{"type":2045,"attrs":2177},{"href":2178,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/features/time-and-attendance",{"text":2180,"type":38},", you're dividing the same pay across more hours than you realise. The result: an effective hourly rate that dips below the minimum.",{"type":34,"attrs":2182,"content":2183},{"textAlign":90},[2184,2188],{"text":2185,"type":38,"marks":2186},"Younger workers are more vulnerable",[2187],{"type":1286},{"text":2189,"type":38}," here because their rates sit closer to the floor. A 16-year-old on £8.00 per hour has far less margin than a 22-year-old on £12.71. Even 15 minutes of uncaptured time per shift can push a younger worker below their legal minimum over a pay period.",{"type":1989,"attrs":2191,"content":2192},{"level":2126,"textAlign":90},[2193],{"text":2194,"type":38},"Overtime and split shifts across multiple age-band workers",{"type":34,"attrs":2196,"content":2197},{"textAlign":90},[2198],{"text":2199,"type":38},"When you need to fill a shift at short notice, you might swap a 19-year-old in for a 22-year-old (or the other way around). Each swap changes your labour cost for that shift, and if your system doesn't account for age-band rates, the budget impact goes unnoticed until payroll. This is one of the common payroll problems shift-based businesses face.",{"type":34,"attrs":2201,"content":2202},{"textAlign":90},[2203,2205,2209],{"text":2204,"type":38},"Split shifts add another layer of complexity. If a worker's hours span midnight on their birthday, you may need to apply two different rates within the same shift. Shift swaps without checking rates affect both your ",{"text":2206,"type":38,"marks":2207},"budget and compliance position",[2208],{"type":1286},{"text":1580,"type":38},{"type":34,"attrs":2211,"content":2212},{"textAlign":90},[2213,2215,2221],{"text":2214,"type":38},"There's also the question of labour cost visibility. If you're building rotas based on headcount alone, you won't see the cost difference between staffing a Saturday evening with three 19-year-olds versus three 22-year-olds. That gap (£1.86 per hour per person in this case) adds up quickly over a full rota period. Understanding your ",{"text":2216,"type":38,"marks":2217},"staff rota software's costing features",[2218],{"type":2045,"attrs":2219},{"href":2220,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/features/scheduling-software",{"text":2222,"type":38}," can help you see these differences at a glance.",{"type":34,"attrs":2224,"content":2225},{"textAlign":90},[2226],{"text":2227,"type":38},"The broader point: every time someone moves on or off the rota, you should be checking that the rate assigned to that shift matches the worker filling it.","cms-blog-richtext",{"_uid":2230,"ctas":2231,"theme":2241,"component":2242,"hide_capterra":59,"spacer_bottom":1533,"call_to_action":2243,"call_to_action_style":96},"fed97d56-0fa2-46ac-8690-929bc23f6809",[2232,2236],{"_uid":2233,"link":2234,"text":2235,"type":1595,"component":1596,"analyticsId":42},"ec89034b-2748-4942-9cae-466e1787b630",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},"Start for free",{"_uid":2237,"link":2238,"text":2239,"type":2240,"component":1596,"analyticsId":42},"d9a83aaf-dc2d-44ca-a81c-a58a31ffec61",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},"See how it works","consultation","azure","cms-cta-dark",{"type":31,"content":2244},[2245],{"type":34,"content":2246},[2247],{"text":2248,"type":38},"Discover how Deputy can make managing your team effortless",{"_uid":2250,"content":2251,"component":2228},"822476bb-8399-40dc-b4db-4743cb638acc",{"type":31,"content":2252},[2253,2259,2263,2269,2273,2285,2291,2317,2323,2327,2331,2335,2339,2345,2349,2359,2363,2367,2373,2377,2389,2405,2437,2441,2451,2455,2461,2472,2476,2482,2502,2506,2518,2533,2535,2542,2548,2552,2558,2562,2568,2572,2578],{"type":1989,"attrs":2254,"content":2256},{"id":2255,"level":2057},"how-to-build-rotas-that-support-nmw-compliance",[2257],{"text":2258,"type":38},"How to build rotas that support NMW compliance",{"type":34,"content":2260},[2261],{"text":2262,"type":38},"You can't fix what you can't see. The good news is that most age-band errors are preventable if you build the right checks into your rota process. These aren't complex changes. They're about getting your data right, calculating true costs, and reviewing before you publish. Here's how.",{"type":1989,"attrs":2264,"content":2266},{"id":2265,"level":2126},"store-accurate-worker-profiles-with-date-of-birth-and-pay-rates",[2267],{"text":2268,"type":38},"Store accurate worker profiles with date of birth and pay rates",{"type":34,"content":2270},[2271],{"text":2272,"type":38},"Every worker profile needs a date of birth and their current NMW rate clearly recorded. This sounds basic, but it's the foundation everything else relies on. If the data isn't there, no system (manual or automated) can flag a rate mismatch.",{"type":34,"content":2274},[2275,2277,2283],{"text":2276,"type":38},"Set yourself a reminder process for upcoming birthday transitions. ",{"text":2278,"type":38,"marks":2279},"ACAS guidance on NMW entitlement",[2280],{"type":2045,"attrs":2281},{"href":2282,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.acas.org.uk/national-minimum-wage-entitlement",{"text":2284,"type":38}," provides a helpful reference for understanding which rate applies to which worker. When a worker is approaching 18 or 21, their pay rate needs updating on the exact date they cross that threshold.",{"type":34,"content":2286},[2287],{"text":2288,"type":38,"marks":2289},"Checklist for when a worker moves age bands:",[2290],{"type":1286},{"type":2000,"content":2292},[2293,2299,2305,2311],{"type":2003,"content":2294},[2295],{"type":34,"content":2296},[2297],{"text":2298,"type":38},"Update their hourly rate in your scheduling and payroll systems on their birthday",{"type":2003,"content":2300},[2301],{"type":34,"content":2302},[2303],{"text":2304,"type":38},"Review any rotas already published that include shifts on or after that date",{"type":2003,"content":2306},[2307],{"type":34,"content":2308},[2309],{"text":2310,"type":38},"Confirm the updated rate feeds through to payroll for that pay period",{"type":2003,"content":2312},[2313],{"type":34,"content":2314},[2315],{"text":2316,"type":38},"Document the change for your records",{"type":1989,"attrs":2318,"content":2320},{"id":2319,"level":2126},"calculate-true-hourly-cost-per-shift-including-all-working-time",[2321],{"text":2322,"type":38},"Calculate true hourly cost per shift including all working time",{"type":34,"content":2324},[2325],{"text":2326,"type":38},"Your rota shows scheduled hours, but your actual obligation is based on total working time. That includes pre-shift briefings, post-shift handovers, mandatory training, and any other time workers are required to be available.",{"type":34,"content":2328},[2329],{"text":2330,"type":38},"Factor all of this into your shift cost calculations. If a worker is scheduled for eight hours but spends an additional 20 minutes in a pre-shift meeting, their effective shift length is eight hours and 20 minutes. Divide their pay by the true hours worked, and check that the result still meets or exceeds their age-band rate.",{"type":34,"content":2332},[2333],{"text":2334,"type":38},"This matters most for workers on the lowest rates. A 16-year-old earning £8.00 per hour only needs 12 minutes of uncaptured time per four-hour shift to dip below their effective minimum over a week. Run the calculation regularly, especially after adding new training requirements or changing shift start procedures.",{"type":2119,"attrs":2336},{"alt":2337,"src":2338,"title":42},"Retail store manager checking staff scheduling details on a laptop at a back-office desk","//a.storyblok.com/f/64010/0x0/b69b2788b4/image.png",{"type":1989,"attrs":2340,"content":2342},{"id":2341,"level":2126},"review-the-rota-before-publishing-to-catch-rate-mismatches",[2343],{"text":2344,"type":38},"Review the rota before publishing to catch rate mismatches",{"type":34,"content":2346},[2347],{"text":2348,"type":38},"Before you hit publish on any rota, check that each worker's shift cost reflects their current age-band rate. Pay close attention to workers who recently crossed a threshold or who are about to.",{"type":34,"content":2350},[2351,2353,2357],{"text":2352,"type":38},"This is where having the right tools makes a real difference. Deputy's scheduling tools allow managers to configure age-based pay rates and surface potential issues for review before rotas go live. The platform tracks date of birth data so managers can see when workers approach an ",{"text":2354,"type":38,"marks":2355},"age-band change",[2356],{"type":1286},{"text":2358,"type":38},". This means you can spot a mismatch in the planning stage, rather than discovering it after payroll has already run.",{"type":34,"content":2360},[2361],{"text":2362,"type":38},"As Wasib Awan, Box Office Manager at Winter Wonderland Hyde Park, explains: \"On Deputy you can cap people's work to 40 hours a week and make sure everybody gets at least some sort of a break during the week. But with the previous process it was all manual [and] time consuming.\"",{"type":34,"content":2364},[2365],{"text":2366,"type":38},"The principle applies directly to NMW compliance support: catch issues in the rota, not in the payslip. When you can see each worker's age-band rate alongside their shifts, you have a clear view of where potential mismatches sit before anything reaches payroll.",{"type":1989,"attrs":2368,"content":2370},{"id":2369,"level":2057},"what-happens-when-you-get-it-wrong-hmrc-enforcement",[2371],{"text":2372,"type":38},"What happens when you get it wrong: HMRC enforcement",{"type":34,"content":2374},[2375],{"text":2376,"type":38},"HMRC doesn't distinguish between intentional underpayment and an honest mistake. If you've paid below the minimum wage, the consequences are the same regardless of your intent.",{"type":34,"content":2378},[2379,2381,2387],{"text":2380,"type":38},"Any worker can report a suspected underpayment directly to HMRC through the online ",{"text":2382,"type":38,"marks":2383},"pay and work rights complaint form",[2384],{"type":2045,"attrs":2385},{"href":2386,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.gov.uk/government/publications/pay-and-work-rights-complaints",{"text":2388,"type":38},", and HMRC can investigate any employer at any time. You don't need a formal complaint to trigger an investigation. HMRC conducts proactive audits across industries, with hospitality and retail among the most frequently reviewed sectors.",{"type":34,"content":2390},[2391,2395,2397,2403],{"text":2392,"type":38,"marks":2393},"The penalties are significant",[2394],{"type":1286},{"text":2396,"type":38}," (as set out in ",{"text":2398,"type":38,"marks":2399},"government guidance on paying the minimum wage",[2400],{"type":2045,"attrs":2401},{"href":2402,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.gov.uk/national-minimum-wage/employers-and-the-minimum-wage",{"text":2404,"type":38},"):",{"type":2000,"content":2406},[2407,2419,2425,2431],{"type":2003,"content":2408},[2409],{"type":34,"content":2410},[2411,2413,2417],{"text":2412,"type":38},"Arrears must be paid at the ",{"text":2414,"type":38,"marks":2415},"current NMW rate",[2416],{"type":1286},{"text":2418,"type":38},", not the rate in force when the underpayment occurred. This means a small historical shortfall can become a much larger bill",{"type":2003,"content":2420},[2421],{"type":34,"content":2422},[2423],{"text":2424,"type":38},"Financial penalties that can reach up to 200% of the total arrears owed",{"type":2003,"content":2426},[2427],{"type":34,"content":2428},[2429],{"text":2430,"type":38},"Public naming on the government's list of employers who have underpaid workers",{"type":2003,"content":2432},[2433],{"type":34,"content":2434},[2435],{"text":2436,"type":38},"Potential criminal prosecution for the most serious or deliberate cases",{"type":34,"content":2438},[2439],{"text":2440,"type":38},"The public naming element carries reputational risk beyond the financial penalty itself. HMRC publishes the names of employers who have breached minimum wage rules, and these lists are regularly picked up by media outlets. Past rounds have included household-name brands alongside small local businesses.",{"type":34,"content":2442},[2443,2445,2449],{"text":2444,"type":38},"It's also worth knowing that HMRC's approach has become ",{"text":2446,"type":38,"marks":2447},"more proactive",[2448],{"type":1286},{"text":2450,"type":38}," in recent years. They don't just wait for complaints. Targeted enforcement campaigns focus on sectors with high proportions of young, minimum-wage workers, including hospitality and retail.",{"type":34,"content":2452},[2453],{"text":2454,"type":38},"The message is clear: prevention through good rota practice costs far less than correction after the fact.",{"type":1989,"attrs":2456,"content":2458},{"id":2457,"level":2057},"the-future-of-nmw-age-bands-whats-changing",[2459],{"text":2460,"type":38},"The future of NMW age bands: what's changing",{"type":34,"content":2462},[2463,2465,2470],{"text":2464,"type":38},"In August 2025, the UK government announced its intention to end what it described as ",{"text":2466,"type":38,"marks":2467},"\"discriminatory age bands\"",[2468],{"type":2045,"attrs":2469},{"href":2105,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":2471,"type":38}," in the minimum wage structure. Under current proposals, the Low Pay Commission has been given a new remit to narrow and eventually remove the differential between the youth rate and the National Living Wage.",{"type":34,"content":2473},[2474],{"text":2475,"type":38},"The government hasn't confirmed a fixed timeline. It has indicated the changes will be phased rather than immediate, giving businesses time to adjust. But the direction is clear: younger workers will eventually earn the same minimum rate as everyone else.",{"type":34,"content":2477},[2478],{"text":2479,"type":38,"marks":2480},"What this means for your business:",[2481],{"type":1286},{"type":2000,"content":2483},[2484,2490,2496],{"type":2003,"content":2485},[2486],{"type":34,"content":2487},[2488],{"text":2489,"type":38},"Plan for rising wage costs if you employ a high proportion of workers aged 18 to 20",{"type":2003,"content":2491},[2492],{"type":34,"content":2493},[2494],{"text":2495,"type":38},"The cost advantage of staffing shifts with younger workers will gradually disappear",{"type":2003,"content":2497},[2498],{"type":34,"content":2499},[2500],{"text":2501,"type":38},"Budget forecasting should factor in annual narrowing of the gap between youth and adult rates",{"type":34,"content":2503},[2504],{"text":2505,"type":38},"On the positive side, a single rate will simplify your rota process considerably. Fewer age bands means fewer rate mismatches to track and fewer birthday transitions to manage. The administrative burden of monitoring age-related pay changes will shrink as the system becomes simpler.",{"type":34,"content":2507},[2508,2510,2516],{"text":2509,"type":38},"But in the short to medium term, you need to prepare for higher labour costs as the younger rates converge upward with the NLW. If you currently staff heavily with workers aged 18 to 20 (common in hospitality and retail, where strong ",{"text":2511,"type":38,"marks":2512},"hospitality retention strategies",[2513],{"type":2045,"attrs":2514},{"href":2515,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/blog/4-powerful-hospitality-retention-strategies-you-must-try-now",{"text":2517,"type":38}," already matter), your wage bill will increase year on year as the differential narrows. Factor this into your workforce planning and budget forecasts now, rather than absorbing the increase as a surprise each April.",{"type":34,"content":2519},[2520,2524,2526,2531],{"text":2521,"type":38,"marks":2522},"Ready to simplify your rota management?",[2523],{"type":1286},{"text":2525,"type":38}," ",{"text":1598,"type":38,"marks":2527},[2528],{"type":2045,"attrs":2529},{"href":2530,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/free-trial",{"text":2532,"type":38}," and see how configurable pay rates and scheduling tools can help you stay on top of age-band requirements.",{"type":2534},"horizontal_rule",{"type":1989,"attrs":2536,"content":2539},{"id":2537,"level":2538},"faq",4,[2540],{"text":2541,"type":38},"FAQ",{"type":34,"content":2543},[2544],{"text":2545,"type":38,"marks":2546},"What are the national minimum wage age bands in the UK?",[2547],{"type":1286},{"type":34,"content":2549},[2550],{"text":2551,"type":38},"The UK has four NMW/NLW bands from April 2026: £12.71 per hour for workers aged 21 and over (National Living Wage), £10.85 for ages 18 to 20, £8.00 for 16 to 17-year-olds, and £8.00 for eligible apprentices. Deputy lets you configure these rates per worker so you can see the correct cost reflected in your rota.",{"type":34,"content":2553},[2554],{"text":2555,"type":38,"marks":2556},"What happens when an employee moves between NMW age bands?",[2557],{"type":1286},{"type":34,"content":2559},[2560],{"text":2561,"type":38},"Their new rate applies immediately on their birthday. You need to update their pay rate in both your scheduling and payroll systems on that date. Deputy tracks date of birth data so managers can see when workers approach a rate change and plan accordingly.",{"type":34,"content":2563},[2564],{"text":2565,"type":38,"marks":2566},"Can my rota software flag NMW breaches before payroll?",[2567],{"type":1286},{"type":34,"content":2569},[2570],{"text":2571,"type":38},"Deputy's scheduling tools allow you to configure age-based pay rates and surface potential issues for manager review before you publish your rota. This helps you catch mismatches in the planning stage rather than after payroll has run.",{"type":34,"content":2573},[2574],{"text":2575,"type":38,"marks":2576},"Are NMW age bands being removed?",[2577],{"type":1286},{"type":34,"content":2579},[2580],{"text":2581,"type":38},"Under current government proposals announced in August 2025, yes. The government gave the Low Pay Commission a remit to narrow and eventually remove the gap between youth rates and the National Living Wage. No fixed timeline exists yet, but the government plans to phase changes over coming years.","blog-post","2026-06-11 00:00",{"_uid":2585,"title":41,"imgSrc":42,"plugin":43,"imageAlt":2586,"minWidth":1272,"imageName":2587,"imageS3Key":2588,"description":44,"mobileWidth":1541,"desktopWidth":1541,"assetSelector":42,"imagePublicUrl":2589,"imageOriginalUrl":2590,"sourceImageWidth":1272,"sourceImageHeight":1800},"0b4dd52e-c0bf-43ee-ad02-348e0607dba8","Diverse group of shift workers of varying ages standing together outside a UK cafe at the start of a 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Tipping Act for Restaurants: What Owners Need to Know","2026-07-06T04:08:37.918Z","2026-07-06T04:10:58.441Z","2026-07-06T04:10:58.460Z",195056918241537,"5bfaeb49-3875-472e-803a-00587f41be35",{"seo":2676,"_uid":2679,"AI_SEO":42,"author":1982,"content":2680,"headline":2669,"component":2582,"post_date":3310,"thumbnail":3311,"types_tag":3317,"features_tag":3324,"show_resource":59,"industries_tag":3325,"related_articles":3368},{"title":15,"plugin":16,"seoTitle":2669,"seoKeywords":2677,"seoTitleInput":2669,"seoDescription":2678},"tipping act restaurant UK\nUK tipping act\ntipping law UK\nservice charge law UK\nemployment allocation of tips act 2023\ntronc system UK\nfair tips UK\ntips distribution UK restaurants\ntipping act hospitality\nrestaurant tipping policy UK\nqualifying tips UK\ntipping act 2023\nemployment rights act 2025 tips\ntipping act penalties\nrestaurant tip distribution","The UK Tipping Act requires restaurants to pass 100% of tips to staff. Learn what qualifies, how to set up fair distribution, and what changes in 2026.","abea5aea-8494-4eaf-a029-7b0ad0e27113",[2681,3018,3032],{"_uid":2682,"content":2683,"component":2228},"4ad7cbdd-a82b-45a0-a946-596dbdafeb4b",{"type":31,"content":2684},[2685,2687,2693,2730,2743,2748,2753,2758,2769,2774,2779,2781,2786,2791,2802,2813,2818,2823,2828,2854,2859,2871,2876,2881,2886,2891,2896,2901,2914,2933,2938,2943,2954,2959,2964,2976,2981,2992,2997],{"type":1989,"attrs":2686},{"level":1991,"textAlign":90},{"type":34,"attrs":2688,"content":2689},{"textAlign":90},[2690],{"text":1996,"type":38,"marks":2691},[2692],{"type":1286},{"type":2000,"content":2694},[2695,2702,2709,2716,2723],{"type":2003,"content":2696},[2697],{"type":34,"attrs":2698,"content":2699},{"textAlign":90},[2700],{"text":2701,"type":38},"All qualifying tips (card payments, service charges, and employer-controlled tips) must go to workers in full, with no deductions beyond tax and NI.",{"type":2003,"content":2703},[2704],{"type":34,"attrs":2705,"content":2706},{"textAlign":90},[2707],{"text":2708,"type":38},"You need a written tipping policy, detailed distribution records retained for three years, and a fair allocation method that considers hours worked and role type.",{"type":2003,"content":2710},[2711],{"type":34,"attrs":2712,"content":2713},{"textAlign":90},[2714],{"text":2715,"type":38},"Tips must reach workers by the end of the month after they're received.",{"type":2003,"content":2717},[2718],{"type":34,"attrs":2719,"content":2720},{"textAlign":90},[2721],{"text":2722,"type":38},"From October 2026, you'll need to formally consult staff on your tipping policy and review it every three years.",{"type":2003,"content":2724},[2725],{"type":34,"attrs":2726,"content":2727},{"textAlign":90},[2728],{"text":2729,"type":38},"Time tracking and shift records help you demonstrate fair allocation and meet record-keeping requirements without extra admin.",{"type":34,"attrs":2731,"content":2732},{"textAlign":90},[2733,2735,2741],{"text":2734,"type":38},"If you run a restaurant in the UK, you already know that tips aren't simple. You're splitting card payments between front-of-house and kitchen staff, tracking service charges across busy shifts, and figuring out what agency workers are owed. The ",{"text":2736,"type":38,"marks":2737},"Employment (Allocation of Tips) Act 2023",[2738],{"type":2045,"attrs":2739},{"href":2740,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.legislation.gov.uk/ukpga/2023/13",{"text":2742,"type":38}," has been in force since October 2024, and it changed the rules for how you handle all of this.",{"type":34,"attrs":2744,"content":2745},{"textAlign":90},[2746],{"text":2747,"type":38},"But there's more coming. The Employment Rights Act 2025 introduces new consultation requirements expected to take effect in October 2026. And with tip volumes rising alongside the UK's tourism recovery, getting your processes right is more urgent than it was a year ago.",{"type":34,"attrs":2749,"content":2750},{"textAlign":90},[2751],{"text":2752,"type":38},"This article gives you a practical breakdown of what the tipping act means for restaurant operators specifically, how to set up tip distribution that meets the Act's requirements, and what to prepare for next.",{"type":1989,"attrs":2754,"content":2755},{"level":2057,"textAlign":90},[2756],{"text":2757,"type":38},"What the Tipping Act requires from your restaurant",{"type":34,"attrs":2759,"content":2760},{"textAlign":90},[2761,2763,2767],{"text":2762,"type":38},"The core rule is straightforward: ",{"text":2764,"type":38,"marks":2765},"100% of qualifying tips",[2766],{"type":1286},{"text":2768,"type":38}," must go to your workers. You can't take deductions from tips for any reason other than tax and National Insurance. No admin fees, no card processing charges, no \"house share.\" The full amount reaches your team.",{"type":34,"attrs":2770,"content":2771},{"textAlign":90},[2772],{"text":2773,"type":38},"But \"qualifying tips\" has a specific meaning for restaurants. It covers card tips added at the point of sale, service charges you add to bills, and app-based tips where you (the employer) have control over the money at any point. Cash tips left on tables that your waiters pocket directly? Those aren't qualifying tips, unless you collect or pool them through a central system.",{"type":2119,"attrs":2775},{"id":90,"alt":2776,"src":2777,"title":42,"source":90,"copyright":90,"meta_data":2778},"Restaurant manager reviewing shift data on a tablet at the service counter during evening service","//a.storyblok.com/f/64010/0x0/1e500dd141/image.png",{},{"type":34,"attrs":2780},{"textAlign":90},{"type":34,"attrs":2782,"content":2783},{"textAlign":90},[2784],{"text":2785,"type":38},"Service charges deserve special attention. If you add a discretionary service charge to bills and then distribute it to staff, that's a qualifying tip under the Act. The same applies if your point-of-sale system prompts customers to add a percentage. If you control the money at any stage between the customer paying and the worker receiving it, the Act applies.",{"type":1989,"attrs":2787,"content":2788},{"level":2126,"textAlign":90},[2789],{"text":2790,"type":38},"Distribution deadlines and record-keeping",{"type":34,"attrs":2792,"content":2793},{"textAlign":90},[2794,2796,2800],{"text":2795,"type":38},"You need to get tips into your workers' hands by the ",{"text":2797,"type":38,"marks":2798},"end of the month following receipt",[2799],{"type":1286},{"text":2801,"type":38},". If a customer pays a card tip on 15 March, that money must reach the relevant worker by 30 April at the latest.",{"type":34,"attrs":2803,"content":2804},{"textAlign":90},[2805,2807,2811],{"text":2806,"type":38},"The record-keeping obligation is just as important. You're required to maintain detailed records of all tips received and distributed for a ",{"text":2808,"type":38,"marks":2809},"minimum of three years",[2810],{"type":1286},{"text":2812,"type":38},". Workers have the right to request access to these records, so you need a system that can produce them on demand.",{"type":1989,"attrs":2814,"content":2815},{"level":2126,"textAlign":90},[2816],{"text":2817,"type":38},"Written policy and agency workers",{"type":34,"attrs":2819,"content":2820},{"textAlign":90},[2821],{"text":2822,"type":38},"Where tipping is a regular part of your business (and in restaurants, it almost always is), you need a written tipping policy. This must explain how tips are collected, how they're allocated, the timeline for payments, and how staff can view their records.",{"type":34,"attrs":2824,"content":2825},{"textAlign":90},[2826],{"text":2827,"type":38},"Agency workers are entitled to tips on the same basis as your directly employed team. If you use agency staff for busy Friday shifts or holiday cover, they need to be included in your distribution for the hours they worked. This applies even if they're employed by the agency rather than by you directly.",{"type":34,"attrs":2829,"content":2830},{"textAlign":90},[2831,2833,2837,2839,2845,2847,2853],{"text":2832,"type":38},"The penalty for getting this wrong? Workers can bring a claim to an Employment Tribunal, which can award ",{"text":2834,"type":38,"marks":2835},"compensation of up to £5,000",[2836],{"type":1286},{"text":2838,"type":38}," per affected worker and order future compliance with the Act. For a busy restaurant with 30 staff, that exposure adds up quickly. The ",{"text":2840,"type":38,"marks":2841},"ACAS guidance on tips",[2842],{"type":2045,"attrs":2843},{"href":2844,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.acas.org.uk/tips-and-service-charges",{"text":2846,"type":38}," provides further detail on how these obligations apply in practice. For a broader overview of the legislation and your obligations, see our ",{"text":2848,"type":38,"marks":2849},"UK tipping legislation guide",[2850],{"type":2045,"attrs":2851},{"href":2852,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/blog/uk-tipping-legislation-your-essential-guide-to-compliance-and-employee-rights",{"text":1580,"type":38},{"type":1989,"attrs":2855,"content":2856},{"level":2057,"textAlign":90},[2857],{"text":2858,"type":38},"How to set up fair tip distribution in your restaurant",{"type":34,"attrs":2860,"content":2861},{"textAlign":90},[2862,2864,2869],{"text":2863,"type":38},"Setting up a system that meets the Act's requirements isn't just about following the law. With international arrivals forecast to exceed 45 million visitors in 2026 and spending projected to surpass £35 billion (according to the ",{"text":2865,"type":38,"marks":2866},"Deputy Big Shift Report 2026, UK",[2867],{"type":2045,"attrs":2868},{"href":2047,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":2870,"type":38},"), tip volumes in UK restaurants are only going one way. Getting your system right now saves you headaches as those volumes grow.",{"type":2119,"attrs":2872},{"id":90,"alt":2873,"src":2874,"title":42,"source":90,"copyright":90,"meta_data":2875},"Restaurant team reviewing a tipping policy document on a noticeboard in the break room","//a.storyblok.com/f/64010/0x0/51725518d5/image.png",{},{"type":1989,"attrs":2877,"content":2878},{"level":2126,"textAlign":90},[2879],{"text":2880,"type":38},"Write a clear tipping policy",{"type":34,"attrs":2882,"content":2883},{"textAlign":90},[2884],{"text":2885,"type":38},"Your written policy needs to cover four things: how tips are collected, how they're allocated between staff, the timeline for distribution, and how workers can view their own records.",{"type":34,"attrs":2887,"content":2888},{"textAlign":90},[2889],{"text":2890,"type":38},"Make the policy accessible to everyone who works in your restaurant, including agency staff. Pin it up in the break room, include it in onboarding materials, and keep an electronic copy that staff can access anytime. From October 2026, you'll also need to show you've consulted staff on this policy (more on that below).",{"type":1989,"attrs":2892,"content":2893},{"level":2126,"textAlign":90},[2894],{"text":2895,"type":38},"Choose your distribution method",{"type":34,"attrs":2897,"content":2898},{"textAlign":90},[2899],{"text":2900,"type":38},"You have two main options. First, employer-managed distribution, where you handle the maths yourself. This works for smaller restaurants with a single location and a stable team. Second, an independent tronc system, which is better suited to multi-site operations or larger teams.",{"type":34,"attrs":2902,"content":2903},{"textAlign":90},[2904,2906,2912],{"text":2905,"type":38},"The factors you'll need to weigh for a restaurant include the split between front-of-house and kitchen staff, hours worked during the period, role type, and seniority. The ",{"text":2907,"type":38,"marks":2908},"Code of Practice",[2909],{"type":2045,"attrs":2910},{"href":2911,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.gov.uk/government/publications/distributing-tips-fairly-statutory-code-of-practice/code-of-practice-on-fair-and-transparent-distribution-of-tips-html-version",{"text":2913,"type":38}," says allocation must be \"fair\" but doesn't mandate a specific formula. Your rationale just needs to be documented and transparent.",{"type":34,"attrs":2915,"content":2916},{"textAlign":90},[2917,2919,2923,2925,2931],{"text":2918,"type":38},"Gen Z represents ",{"text":2920,"type":38,"marks":2921},"63% of UK hospitality shift workers",[2922],{"type":1286},{"text":2924,"type":38}," in 2025 (Deputy Big Shift Report 2026, UK). This generation expects transparency about pay and tips as standard, particularly when ",{"text":2926,"type":38,"marks":2927},"hiring in hospitality",[2928],{"type":2045,"attrs":2929},{"href":2930,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/blog/the-successful-managers-guide-to-hiring",{"text":2932,"type":38}," is competitive. A clear, documented distribution method isn't just a legal requirement; it's what your workforce expects.",{"type":1989,"attrs":2934,"content":2935},{"level":2126,"textAlign":90},[2936],{"text":2937,"type":38},"Set up your tronc system",{"type":34,"attrs":2939,"content":2940},{"textAlign":90},[2941],{"text":2942,"type":38},"A tronc is an independent arrangement for distributing tips, managed by a \"troncmaster\" (who can be a staff member, an accountant, or an external provider). The key advantage? Tips distributed through a properly run tronc aren't subject to employer National Insurance contributions.",{"type":34,"attrs":2944,"content":2945},{"textAlign":90},[2946,2948,2952],{"text":2947,"type":38},"But here's the critical point: even with an independent tronc, ",{"text":2949,"type":38,"marks":2950},"the employer remains legally responsible",[2951],{"type":1286},{"text":2953,"type":38}," for fair distribution. If the tronc isn't distributing tips fairly, you need to raise concerns, change the troncmaster, or end the arrangement entirely.",{"type":34,"attrs":2955,"content":2956},{"textAlign":90},[2957],{"text":2958,"type":38},"Deputy's rota data shows exactly who worked which shifts and hours at each location. This gives you the foundation for hours-based tip allocation, whether you manage distribution yourself or provide data to your troncmaster. UK restaurant chains like Honest Burgers are managing these tipping challenges at scale across hundreds of team members, relying on accurate shift records to inform fair distribution.",{"type":1989,"attrs":2960,"content":2961},{"level":2057,"textAlign":90},[2962],{"text":2963,"type":38},"What's changing in October 2026",{"type":34,"attrs":2965,"content":2966},{"textAlign":90},[2967,2968,2974],{"text":2070,"type":38},{"text":2969,"type":38,"marks":2970},"Employment Rights Act 2025",[2971],{"type":2045,"attrs":2972},{"href":2973,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.legislation.gov.uk/ukpga/2025/36",{"text":2975,"type":38}," builds on the original Tipping Act with new consultation requirements. Under these provisions, you'll need to formally consult with your workforce (or their trade union representatives) about your tips policy before it takes effect.",{"type":34,"attrs":2977,"content":2978},{"textAlign":90},[2979],{"text":2980,"type":38},"This means more than just handing out a policy document. You'll need to demonstrate that you've shared the proposed policy, given workers a genuine opportunity to provide feedback, and considered their input before finalising the approach. For restaurants with trade union representation, you'll consult through those channels. For everyone else, direct consultation with staff is the requirement.",{"type":34,"attrs":2982,"content":2983},{"textAlign":90},[2984,2986,2990],{"text":2985,"type":38},"A review of the policy, subject to further consultation, must then take place ",{"text":2987,"type":38,"marks":2988},"every three years",[2989],{"type":1286},{"text":2991,"type":38},". This isn't a one-and-done exercise.",{"type":34,"attrs":2993,"content":2994},{"textAlign":90},[2995],{"text":2996,"type":38},"These provisions are expected to come into force in October 2026. The practical implication for restaurant operators is clear: start documenting your consultation process now. If you're already running staff meetings or team briefings about tips, record the dates, attendance, and key discussion points. If you haven't started those conversations, now's the time.",{"type":34,"attrs":2998,"content":2999},{"textAlign":90},[3000,3002,3008,3010,3016],{"text":3001,"type":38},"Deputy's ",{"text":3003,"type":38,"marks":3004},"team communication",[3005],{"type":2045,"attrs":3006},{"href":3007,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/features/team-engagement",{"text":3009,"type":38}," tools (like the News Feed feature) give you a way to share policy updates with your team and document that you've done so. ",{"text":3011,"type":38,"marks":3012},"Deputy Messaging",[3013],{"type":2045,"attrs":3014},{"href":3015,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/features/collaboration",{"text":3017,"type":38}," creates a timestamped record of when information was shared and who received it, which supports your consultation obligations when the new requirements take effect.",{"_uid":3019,"ctas":3020,"theme":2241,"component":2242,"hide_capterra":59,"spacer_bottom":1533,"call_to_action":3027,"call_to_action_style":96},"cc244b3f-253d-4f8e-becd-88665c2e6f6c",[3021,3024],{"_uid":3022,"link":3023,"text":2235,"type":1595,"component":1596,"analyticsId":42},"f4000388-802c-43b8-9bfe-6eac24c44054",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"_uid":3025,"link":3026,"text":2239,"type":2240,"component":1596,"analyticsId":42},"9a51101f-6e53-41d5-bbf4-d0b04aba6d18",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},{"type":31,"content":3028},[3029],{"type":34,"content":3030},[3031],{"text":2248,"type":38},{"_uid":3033,"content":3034,"component":2228},"3015fd1d-8fa4-45a0-9181-66b9e504d11e",{"type":31,"content":3035},[3036,3042,3054,3060,3064,3070,3074,3078,3084,3088,3094,3104,3108,3114,3118,3124,3128,3132,3138,3142,3146,3152,3156,3188,3192,3198,3202,3206,3215,3225,3231,3235,3239,3257,3258,3262,3268,3280,3286,3290,3296,3300,3306],{"type":1989,"attrs":3037,"content":3039},{"id":3038,"level":2057},"common-mistakes-restaurants-make-with-the-tipping-act",[3040],{"text":3041,"type":38},"Common mistakes restaurants make with the Tipping Act",{"type":34,"content":3043},[3044,3046,3052],{"text":3045,"type":38},"UK hospitality hiring has settled into the 3-6% monthly range, down from 8-10% during the recovery period (Deputy Big Shift Report 2026, UK). That workforce stability, reflected in broader ",{"text":3047,"type":38,"marks":3048},"hospitality workforce trends",[3049],{"type":2045,"attrs":3050},{"href":3051,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/blog/the-big-shift-the-rise-of-the-neighbourhood-economy",{"text":3053,"type":38},", means most of your staff will be around long enough to notice if tips aren't handled properly. Here are the traps to avoid.",{"type":1989,"attrs":3055,"content":3057},{"id":3056,"level":2126},"deducting-card-processing-fees",[3058],{"text":3059,"type":38},"Deducting card processing fees",{"type":34,"content":3061},[3062],{"text":3063,"type":38},"You can't deduct card processing fees from tips before distributing them. Under the Act, 100% of the qualifying tip amount goes to workers. If your card processor charges 1.5% on a £10 tip, you absorb that cost. It's the restaurant's responsibility, not your team's.",{"type":1989,"attrs":3065,"content":3067},{"id":3066,"level":2126},"pooling-tips-across-locations",[3068],{"text":3069,"type":38},"Pooling tips across locations",{"type":34,"content":3071},[3072],{"text":3073,"type":38},"Tips must stay at the location where they're earned. If you run multiple restaurants, you can't pool tips from a busy Friday night at one site to subsidise a quiet Tuesday at another. Each location's tips belong to the workers at that location during the period they were earned.",{"type":34,"content":3075},[3076],{"text":3077,"type":38},"This catches out restaurant groups more than independents. If you operate three sites, you need three separate tip pools and three sets of distribution records.",{"type":1989,"attrs":3079,"content":3081},{"id":3080,"level":2126},"forgetting-back-of-house-staff",[3082],{"text":3083,"type":38},"Forgetting back-of-house staff",{"type":34,"content":3085},[3086],{"text":3087,"type":38},"The split between front-of-house and kitchen staff is one of the most contentious areas. The Act doesn't require equal distribution, but your policy must explain why you've chosen your allocation method. Leaving kitchen staff out entirely will almost certainly be considered unfair.",{"type":1989,"attrs":3089,"content":3091},{"id":3090,"level":2126},"missing-the-payment-deadline",[3092],{"text":3093,"type":38},"Missing the payment deadline",{"type":34,"content":3095},[3096,3098,3102],{"text":3097,"type":38},"Tips must reach workers by the ",{"text":3099,"type":38,"marks":3100},"end of the following month",[3101],{"type":1286},{"text":3103,"type":38},". Late payments are a breach of the Act, regardless of the reason. \"We were short-staffed in admin\" or \"the troncmaster was on holiday\" won't be a defence.",{"type":34,"content":3105},[3106],{"text":3107,"type":38},"If your payroll cycle doesn't align with this requirement, you need to find a workaround. Some restaurants run a separate tip payment outside of the main payroll cycle to make sure they hit the deadline.",{"type":1989,"attrs":3109,"content":3111},{"id":3110,"level":2126},"failing-to-keep-records",[3112],{"text":3113,"type":38},"Failing to keep records",{"type":34,"content":3115},[3116],{"text":3117,"type":38},"Three years of detailed records. That's the minimum. If a former worker brings a tribunal claim two years after leaving, you need to produce records showing exactly what they received and why. \"We lost the spreadsheet\" won't hold up.",{"type":1989,"attrs":3119,"content":3121},{"id":3120,"level":2126},"excluding-agency-staff",[3122],{"text":3123,"type":38},"Excluding agency staff",{"type":34,"content":3125},[3126],{"text":3127,"type":38},"Agency workers are entitled to tips on the same basis as directly employed staff. If you bring in agency cover for a Friday evening shift, they're part of your tip distribution for that shift.",{"type":34,"content":3129},[3130],{"text":3131,"type":38},"Deputy's time tracking records provide timestamped evidence of who worked where and when. This supports fair allocation across all worker types and gives you the workforce recordkeeping the Act requires.",{"type":1989,"attrs":3133,"content":3135},{"id":3134,"level":2057},"how-to-keep-your-tip-records-organised",[3136],{"text":3137,"type":38},"How to keep your tip records organised",{"type":34,"content":3139},[3140],{"text":3141,"type":38},"The record-keeping requirement is where many restaurants struggle. You need to track total tips received, amounts distributed to each worker, dates of receipt and distribution, and the rationale behind your allocation.",{"type":2119,"attrs":3143},{"alt":3144,"src":3145,"title":42},"Restaurant owner working on tip records at a desk in a back office","//a.storyblok.com/f/64010/0x0/d2b80da417/image.png",{"type":1989,"attrs":3147,"content":3149},{"id":3148,"level":2126},"what-you-need-to-record",[3150],{"text":3151,"type":38},"What you need to record",{"type":34,"content":3153},[3154],{"text":3155,"type":38},"For every tip distribution period, your records should show:",{"type":2000,"content":3157},[3158,3164,3170,3176,3182],{"type":2003,"content":3159},[3160],{"type":34,"content":3161},[3162],{"text":3163,"type":38},"Total amount of qualifying tips received (broken down by type: card tips, service charges, other)",{"type":2003,"content":3165},[3166],{"type":34,"content":3167},[3168],{"text":3169,"type":38},"The allocation calculation, showing how you arrived at each worker's share",{"type":2003,"content":3171},[3172],{"type":34,"content":3173},[3174],{"text":3175,"type":38},"Individual amounts paid to each worker",{"type":2003,"content":3177},[3178],{"type":34,"content":3179},[3180],{"text":3181,"type":38},"The date each payment was made",{"type":2003,"content":3183},[3184],{"type":34,"content":3185},[3186],{"text":3187,"type":38},"The rationale for your allocation method",{"type":34,"content":3189},[3190],{"text":3191,"type":38},"Workers have the right to request their own tip records. When they do, you need to produce them promptly. If you can't find the records or they're incomplete, that's a problem in any tribunal claim.",{"type":1989,"attrs":3193,"content":3195},{"id":3194,"level":2126},"connecting-tips-to-shift-data",[3196],{"text":3197,"type":38},"Connecting tips to shift data",{"type":34,"content":3199},[3200],{"text":3201,"type":38},"Fair allocation depends on knowing who worked what. Hours worked, location, role type, and shift timing all feed into a fair distribution calculation. If you're doing this manually with spreadsheets, you're creating extra admin and increasing the risk of errors.",{"type":34,"content":3203},[3204],{"text":3205,"type":38},"The strongest tip allocation systems link directly to your rota and time tracking data. When you can see that a worker did six hours on a Friday evening shift at your Soho location, you have a clear, defensible basis for their share of that evening's tips.",{"type":34,"content":3207},[3208,3213],{"text":3209,"type":38,"marks":3210},"Deputy's timesheets and shift records",[3211],{"type":2045,"attrs":3212},{"href":2178,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":3214,"type":38}," create an automatic reporting of hours worked per location and role. This directly informs tip allocation calculations and supports the three-year record-keeping requirement without adding extra admin to your week. Instead of pulling together data from multiple sources, you have one place where rota data, hours worked, and attendance are already logged.",{"type":34,"content":3216},[3217,3219,3223],{"text":3218,"type":38},"With the ",{"text":2072,"type":38,"marks":3220},[3221],{"type":2045,"attrs":3222},{"href":2087,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":3224,"type":38}," increasing to £12.71 from April 2026, margins are tighter than ever. The last thing you need is an Employment Tribunal claim because your tip records weren't up to scratch. An electronic system pays for itself in time saved and risk reduced.",{"type":1989,"attrs":3226,"content":3228},{"id":3227,"level":2126},"electronic-vs-paper-based-records",[3229],{"text":3230,"type":38},"Electronic vs paper-based records",{"type":34,"content":3232},[3233],{"text":3234,"type":38},"Paper records technically meet the legal requirement, but they create practical problems. They're hard to search, easy to lose, and difficult to produce quickly when a worker makes a records request.",{"type":34,"content":3236},[3237],{"text":3238,"type":38},"Electronic record-keeping gives you searchable, timestamped, backed-up records that you can pull up in seconds. When a former team member contacts you two years after leaving to request their tip records (which they're entitled to do), you want to find that information in minutes, not hours.",{"type":34,"content":3240},[3241,3243,3247,3249,3255],{"text":3242,"type":38},"Deputy gives you the rota data, time tracking, and communication tools to support your tipping obligations without piling on extra admin. ",{"text":1598,"type":38,"marks":3244},[3245],{"type":2045,"attrs":3246},{"href":2530,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":3248,"type":38}," and see how it fits into your restaurant's workflow, or ",{"text":3250,"type":38,"marks":3251},"contact our sales team",[3252],{"type":2045,"attrs":3253},{"href":3254,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/contact-sales",{"text":3256,"type":38}," to discuss your specific needs.",{"type":2534},{"type":1989,"attrs":3259,"content":3260},{"id":2537,"level":2538},[3261],{"text":2541,"type":38},{"type":34,"content":3263},[3264],{"text":3265,"type":38,"marks":3266},"Does the UK Tipping Act apply to cash tips left on restaurant tables?",[3267],{"type":1286},{"type":34,"content":3269},[3270,3272,3278],{"text":3271,"type":38},"Only if you collect or control them. If waiters keep cash tips directly from their tables without employer involvement, the Act doesn't apply to those tips. However, cash tips are still taxable income for workers. See ",{"text":3273,"type":38,"marks":3274},"HMRC's guidance on tips at work",[3275],{"type":2045,"attrs":3276},{"href":3277,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.gov.uk/tips-at-work",{"text":3279,"type":38}," for details on reporting obligations.",{"type":34,"content":3281},[3282],{"text":3283,"type":38,"marks":3284},"Can I deduct card processing fees from tips before distributing them to staff?",[3285],{"type":1286},{"type":34,"content":3287},[3288],{"text":3289,"type":38},"No. The Act requires 100% of qualifying tips to go to workers. Any card processing fees are the restaurant's responsibility to absorb.",{"type":34,"content":3291},[3292],{"text":3293,"type":38,"marks":3294},"How should I split tips between front-of-house and kitchen staff?",[3295],{"type":1286},{"type":34,"content":3297},[3298],{"text":3299,"type":38},"The Code of Practice says allocation must be \"fair\" based on factors like role type, hours worked, and seniority. 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00:00",{"_uid":3589,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":3590,"imageS3Key":3591,"description":44,"assetSelector":42,"imagePublicUrl":3592,"imageOriginalUrl":3593,"sourceImageWidth":3594,"sourceImageHeight":3595},"ac759754-84a1-490c-a0b4-729dc5589aca","glenmore-hotel-lp.png","f/64010/315x160/c0bb581129/glenmore-hotel-lp.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/315x160/c0bb581129/glenmore-hotel-lp.png","https://a.storyblok.com/f/64010/315x160/c0bb581129/glenmore-hotel-lp.png",315,160,[],[3598],{"name":747,"created_at":748,"published_at":749,"updated_at":750,"id":751,"uuid":752,"content":3599,"slug":761,"full_slug":762,"sort_by_date":90,"position":763,"tag_list":3602,"is_startpage":17,"parent_id":365,"meta_data":90,"group_id":765,"first_published_at":766,"release_id":90,"lang":96,"path":90,"alternates":3603,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":754,"icon":3600,"link":3601,"name":747,"subline":760,"headline":747,"component":87},{"_uid":756,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":44,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":758,"url":42,"linktype":61,"fieldtype":62,"cached_url":759},[],[],{"_uid":3605,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":44,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"aef38a8a-00c8-41d4-939d-d05f0aa19802",[],"blog","gb/blog/",[],"4f9e28d5-05a1-42da-ae8b-532fe6f137ce","2022-03-21T05:56:34.462Z",[],"gb",{"data":3615,"headers":11832,"perPage":360,"total":11855},{"stories":3616,"cv":11805,"rels":11806,"links":11831},[3617,4280,4804,5262,5572,5799,6260,6819,7083,7485,7889,8335,8607,8834,9284,9989,11435,11564],{"name":3618,"created_at":3619,"published_at":3620,"updated_at":3621,"id":3622,"uuid":3623,"content":3624,"slug":4266,"full_slug":4267,"sort_by_date":90,"position":4268,"tag_list":4269,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":4270,"first_published_at":3620,"release_id":90,"lang":96,"path":90,"alternates":4271,"default_full_slug":90,"translated_slugs":90},"The Case for Optimising and Improving Shift Schedules with Digital Tools","2024-01-16T16:07:28.526Z","2024-01-16T16:55:57.101Z","2024-01-16T16:55:57.144Z",428383258,"9ad2f42f-12bd-4e5b-babe-a819cfd7e6f7",{"seo":3625,"_uid":3631,"author":3632,"content":3633,"headline":3629,"component":2582,"post_date":4254,"thumbnail":4255,"types_tag":4262,"features_tag":4263,"show_resource":59,"industries_tag":4264,"related_articles":4265},{"_uid":3626,"title":15,"plugin":16,"seoTitle":3627,"description":19,"seoKeywords":3628,"seoTitleInput":3629,"seoDescription":3630},"3025dd78-392e-4a9f-987c-1b4181834eaf","The Case for Improving Shift Schedules with Digital Tools — Deputy","Deputy, digital scheduling, digital rotas","The Case for Improving Shift Schedules with Digital Tools","In shift-based businesses, time is money. Learn how digital rota scheduling can streamline your rota planning and improve operational efficiency.","b5d7b1c1-5d8d-4a8e-b08b-8e8bca540be1","9f40eb67-5f03-4809-bedd-bad8687681c1",[3634],{"_uid":3635,"content":3636,"component":2228},"ad71be3f-815d-4d95-8a33-e1e470472a6b",{"type":31,"content":3637},[3638,3662,3669,3676,3685,3692,3706,3719,3732,3745,3754,3761,3791,3823,3855,3886,3919,3929,3938,3959,3966,3973,3994,4001,4008,4009,4018,4025,4046,4053,4060,4067,4088,4089,4098,4105,4112,4133,4140,4147,4148,4157,4165,4172,4192,4199,4215,4216,4225,4232,4253],{"type":34,"content":3639},[3640,3646,3657],{"text":3641,"type":38,"marks":3642},"In shift-based businesses, time is a precious commodity. Every minute counts - you must juggle your high labour needs with a tight labour market and ",[3643],{"type":1253,"attrs":3644},{"color":3645},"rgb(0, 0, 0)",{"text":3647,"type":38,"marks":3648},"your staff's demands for more flexibility",[3649,3652,3655],{"type":2045,"attrs":3650},{"href":3651,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/insights/the-state-of-shift-work",{"type":1253,"attrs":3653},{"color":3654},"rgb(17, 85, 204)",{"type":3656},"underline",{"text":3658,"type":38,"marks":3659},". ",[3660],{"type":1253,"attrs":3661},{"color":3645},{"type":34,"content":3663},[3664],{"text":3665,"type":38,"marks":3666},"Rota planning decisions can significantly impact your business operations and staff’s earnings and well-being. Shift scheduling is a critical and challenging yet often overlooked aspect of operations. Thankfully, digitisation promises to transform the time-consuming process of creating rotas and offer more efficiency and flexibility. ",[3667],{"type":1253,"attrs":3668},{"color":3645},{"type":34,"content":3670},[3671],{"text":3672,"type":38,"marks":3673},"By embracing digital scheduling software, your business can streamline its processes and significantly enhance its operational efficiency. Before diving into the benefits of optimised rota scheduling, let’s look at the pain points of manual scheduling. ",[3674],{"type":1253,"attrs":3675},{"color":3645},{"type":1989,"attrs":3677,"content":3678},{"level":2057},[3679],{"text":3680,"type":38,"marks":3681},"The Challenges of Manual Scheduling",[3682,3683],{"type":1286},{"type":1253,"attrs":3684},{"color":3645},{"type":34,"content":3686},[3687],{"text":3688,"type":38,"marks":3689},"Businesses operating with manual scheduling often encounter these challenges:",[3690],{"type":1253,"attrs":3691},{"color":3645},{"type":34,"content":3693},[3694,3701],{"text":3695,"type":38,"marks":3696},"1. Time-Consuming Processes:",[3697,3699],{"type":3698},"italic",{"type":1253,"attrs":3700},{"color":3645},{"text":3702,"type":38,"marks":3703}," Crafting schedules and managing changes becomes time-intensive, diverting focus from core business activities.",[3704],{"type":1253,"attrs":3705},{"color":3645},{"type":34,"content":3707},[3708,3714],{"text":3709,"type":38,"marks":3710},"2. Inefficient Communication:",[3711,3712],{"type":3698},{"type":1253,"attrs":3713},{"color":3645},{"text":3715,"type":38,"marks":3716}," Lack of real-time updates results in miscommunications and confusion among employees.",[3717],{"type":1253,"attrs":3718},{"color":3645},{"type":34,"content":3720},[3721,3727],{"text":3722,"type":38,"marks":3723},"3. Unplanned Costs:",[3724,3725],{"type":3698},{"type":1253,"attrs":3726},{"color":3645},{"text":3728,"type":38,"marks":3729}," Over or understaffing due to manual errors can increase labour costs.",[3730],{"type":1253,"attrs":3731},{"color":3645},{"type":34,"content":3733},[3734,3740],{"text":3735,"type":38,"marks":3736},"4. Employee Burnout:",[3737,3738],{"type":3698},{"type":1253,"attrs":3739},{"color":3645},{"text":3741,"type":38,"marks":3742},"  Constant scheduling changes can lead to fatigue and disengagement among your staff.",[3743],{"type":1253,"attrs":3744},{"color":3645},{"type":1989,"attrs":3746,"content":3747},{"level":2057},[3748],{"text":3749,"type":38,"marks":3750},"Harnessing the Power of Deputy’s Digital Scheduling Software",[3751,3752],{"type":1286},{"type":1253,"attrs":3753},{"color":3645},{"type":34,"content":3755},[3756],{"text":3757,"type":38,"marks":3758},"Deputy’s scheduling software offers a comprehensive solution to these problems, providing an intuitive platform that simplifies shift management. Deputy’s key scheduling efficiency benefits are: ",[3759],{"type":1253,"attrs":3760},{"color":3645},{"type":34,"content":3762},[3763,3768,3774,3778,3786],{"text":3764,"type":38,"marks":3765},"1.",[3766],{"type":1253,"attrs":3767},{"color":3645},{"text":3769,"type":38,"marks":3770}," Cost optimisation:",[3771,3772],{"type":1286},{"type":1253,"attrs":3773},{"color":3645},{"text":2525,"type":38,"marks":3775},[3776],{"type":1253,"attrs":3777},{"color":3645},{"text":3779,"type":38,"marks":3780},"Schedule all the right people",[3781,3783,3785],{"type":2045,"attrs":3782},{"href":2220,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":3784},{"color":3654},{"type":3656},{"text":3787,"type":38,"marks":3788}," and avoid overspending on labour. There’s no need to manually produce a schedule based on availability while trying not to exceed budget. ",[3789],{"type":1253,"attrs":3790},{"color":3645},{"type":34,"content":3792},[3793,3798,3804,3809,3818],{"text":3794,"type":38,"marks":3795},"2. ",[3796],{"type":1253,"attrs":3797},{"color":3645},{"text":3799,"type":38,"marks":3800},"Time efficiency:",[3801,3802],{"type":1286},{"type":1253,"attrs":3803},{"color":3645},{"text":3805,"type":38,"marks":3806}," Schedule the right people at t",[3807],{"type":1253,"attrs":3808},{"color":3645},{"text":3810,"type":38,"marks":3811},"he right times across your business ",[3812,3815,3817],{"type":2045,"attrs":3813},{"href":3814,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/features#time-attendance-bucket",{"type":1253,"attrs":3816},{"color":3654},{"type":3656},{"text":3819,"type":38,"marks":3820},"and easily fill shifts based on employee availability, training, cost and your budget – all with a few clicks. ",[3821],{"type":1253,"attrs":3822},{"color":3645},{"type":34,"content":3824},[3825,3830,3836,3841,3850],{"text":3826,"type":38,"marks":3827},"3. ",[3828],{"type":1253,"attrs":3829},{"color":3645},{"text":3831,"type":38,"marks":3832},"Harness automation: ",[3833,3834],{"type":1286},{"type":1253,"attrs":3835},{"color":3645},{"text":3837,"type":38,"marks":3838},"Use ",[3839],{"type":1253,"attrs":3840},{"color":3645},{"text":3842,"type":38,"marks":3843},"artificial intelligence",[3844,3847,3849],{"type":2045,"attrs":3845},{"href":3846,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/features/demand-forecasting",{"type":1253,"attrs":3848},{"color":3654},{"type":3656},{"text":3851,"type":38,"marks":3852}," to create cost-efficient rotas in seconds. Managers and owners can auto-build schedule templates that match forecasted sales, delivery orders, foot traffic and other demand trends. ",[3853],{"type":1253,"attrs":3854},{"color":3645},{"type":34,"content":3856},[3857,3862,3868,3873,3881],{"text":3858,"type":38,"marks":3859},"4. ",[3860],{"type":1253,"attrs":3861},{"color":3645},{"text":3863,"type":38,"marks":3864},"Real-time communication: ",[3865,3866],{"type":1286},{"type":1253,"attrs":3867},{"color":3645},{"text":3869,"type":38,"marks":3870},"Easily ",[3871],{"type":1253,"attrs":3872},{"color":3645},{"text":3874,"type":38,"marks":3875},"share schedules with your team",[3876,3878,3880],{"type":2045,"attrs":3877},{"href":3015,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":3879},{"color":3654},{"type":3656},{"text":3882,"type":38,"marks":3883}," to ensure they get all the updates. Deputy also allows you to publish schedules instantly from desktop or mobile with smart alerts and reminders",[3884],{"type":1253,"attrs":3885},{"color":3645},{"type":34,"content":3887},[3888,3893,3899,3904,3913,3918],{"text":3889,"type":38,"marks":3890},"5. ",[3891],{"type":1253,"attrs":3892},{"color":3645},{"text":3894,"type":38,"marks":3895},"Recruit and retain: ",[3896,3897],{"type":1286},{"type":1253,"attrs":3898},{"color":3645},{"text":3900,"type":38,"marks":3901}," Hit your retention and recruitment goals by providing existing and new staff ",[3902],{"type":1253,"attrs":3903},{"color":3645},{"text":3905,"type":38,"marks":3906},"with a great work-life balance.",[3907,3910,3912],{"type":2045,"attrs":3908},{"href":3909,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/customers/atlas-hotels",{"type":1253,"attrs":3911},{"color":3654},{"type":3656},{"text":3914,"type":38,"marks":3915}," Deputy helps you provide flexibility and forward planning that is otherwise rare in the hospitality industry.",[3916],{"type":1253,"attrs":3917},{"color":3645},{"type":1257},{"type":1989,"attrs":3920,"content":3921},{"level":2057},[3922,3923],{"type":1257},{"text":3924,"type":38,"marks":3925},"Accurate Payroll and Less Manual Admin: A Hospitality Small Business Case Study (1-50 employees)",[3926,3927],{"type":1286},{"type":1253,"attrs":3928},{"color":3645},{"type":1989,"attrs":3930,"content":3931},{"level":2057},[3932],{"type":2119,"attrs":3933},{"id":3934,"alt":3935,"src":3936,"title":42,"source":42,"copyright":42,"meta_data":3937},3957385,"Chai Guys Customer Story Case Study","https://a.storyblok.com/f/64010/3422x3422/f444ebb296/chaiguys-chaiguys-solution.jpg",{},{"type":34,"content":3939},[3940,3945,3954],{"text":3941,"type":38,"marks":3942},"Gabriel Unger, owner of ",[3943],{"type":1253,"attrs":3944},{"color":3645},{"text":3946,"type":38,"marks":3947},"Chai Guys",[3948,3951,3953],{"type":2045,"attrs":3949},{"href":3950,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/customers/chai-guys",{"type":1253,"attrs":3952},{"color":3654},{"type":3656},{"text":3955,"type":38,"marks":3956},", says scheduling was a messy business before going digital. “A couple of years ago, I set up an Excel spreadsheet for scheduling”, says Gabriel. “I knew it wasn’t great, and it became frustrating as we grew”. ",[3957],{"type":1253,"attrs":3958},{"color":3645},{"type":34,"content":3960},[3961],{"text":3962,"type":38,"marks":3963},"“Alongside the spreadsheet, we used screenshots of dates with people’s names next to them, showing where they need to be and when. It wasn’t a ‘living thing’, so it created a lot of manual work when we needed to change things or add hours. Our manager who did the schedules was annoyed by it.” ",[3964],{"type":1253,"attrs":3965},{"color":3645},{"type":34,"content":3967},[3968],{"text":3969,"type":38,"marks":3970},"Payroll, too, had become stressful, admits Gabriel: “Paying each person the correct amount based on manual timesheets was difficult – especially if we have to make retrospective changes to schedules manually.” ",[3971],{"type":1253,"attrs":3972},{"color":3645},{"type":34,"content":3974},[3975,3980,3989],{"text":3976,"type":38,"marks":3977},"Gabriel didn't have to go far to research different ways of doing things. Asking around at Spitalfields market soon brought recommendations. When fellow business ",[3978],{"type":1253,"attrs":3979},{"color":3645},{"text":3981,"type":38,"marks":3982},"Humble Crumble",[3983,3986,3988],{"type":2045,"attrs":3984},{"href":3985,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/customers/humble-crumble",{"type":1253,"attrs":3987},{"color":3654},{"type":3656},{"text":3990,"type":38,"marks":3991}," showed them Deputy, Gabriel immediately thought: “This is fantastic – it’s time for us to implement it.” ",[3992],{"type":1253,"attrs":3993},{"color":3645},{"type":34,"content":3995},[3996],{"text":3997,"type":38,"marks":3998},"Once Chai Guys had Deputy up and running for scheduling, it became obvious how much admin time it saves. ",[3999],{"type":1253,"attrs":4000},{"color":3645},{"type":34,"content":4002},[4003],{"text":4004,"type":38,"marks":4005},"Gabriel says, “Having it on everyone’s phone so they can look at where they need to be at any time instead of finding a message on a WhatsApp group with a screenshot of an Excel sheet – it’s a big-time upgrade!”",[4006],{"type":1253,"attrs":4007},{"color":3645},{"type":34},{"type":1989,"attrs":4010,"content":4011},{"level":2057},[4012],{"text":4013,"type":38,"marks":4014},"Reduced Labour Costs and Precise Demand Planning: A Hospitality and Entertainment Business Case Study (50 - 200 employees) ",[4015,4016],{"type":1286},{"type":1253,"attrs":4017},{"color":3645},{"type":34,"content":4019},[4020],{"type":2119,"attrs":4021},{"id":4022,"alt":42,"src":4023,"title":42,"source":42,"copyright":42,"meta_data":4024},6955853,"https://a.storyblok.com/f/64010/2000x1338/3ffb20b28d/honest-burgers-burger-spread_12187788.jpg",{},{"type":34,"content":4026},[4027,4032,4041],{"text":4028,"type":38,"marks":4029},"For Tommy Giraux, Head of Project Management at ",[4030],{"type":1253,"attrs":4031},{"color":3645},{"text":4033,"type":38,"marks":4034},"Honest Burgers ",[4035,4038,4040],{"type":2045,"attrs":4036},{"href":4037,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/customers/honest-burgers",{"type":1253,"attrs":4039},{"color":3654},{"type":3656},{"text":4042,"type":38,"marks":4043},"and Stuart Macnab-Grieve, Operations Partner at Honest Burgers, managing costs was a major factor in considering a digital scheduling solution. ",[4044],{"type":1253,"attrs":4045},{"color":3645},{"type":34,"content":4047},[4048],{"text":4049,"type":38,"marks":4050},"“Before Deputy, we were running the business blindfolded. We had no idea what our labour costs would be until we started paying people,” says Tommy. “We needed a system that would allow us to plug in forecasting to see our staff availability and when demand for staff is likely to be high. This was important for me. Knowing the challenges we’ve got with recruitment and retention, having visibility and a data-led approach was key for me,” says Stuart. ",[4051],{"type":1253,"attrs":4052},{"color":3645},{"type":34,"content":4054},[4055],{"text":4056,"type":38,"marks":4057},"\"Deputy gives us the ability to visually see on a graph when our demand is coming",[4058],{"type":1253,"attrs":4059},{"color":3645},{"type":34,"content":4061},[4062],{"text":4063,"type":38,"marks":4064},"based on real data from each restaurant, not just an average of our 45 restaurants. I’m pleased we’ve got a system now that does this because it’s made my life easier,\" says Stuart. ",[4065],{"type":1253,"attrs":4066},{"color":3645},{"type":34,"content":4068},[4069,4074,4083],{"text":4070,"type":38,"marks":4071},"Winter Wonderland Hyde Park in bustling London is another business benefiting from the digital schedule's power. Deputy helped the popular holiday destination ",[4072],{"type":1253,"attrs":4073},{"color":3645},{"text":4075,"type":38,"marks":4076},"reduce labour costs",[4077,4080,4082],{"type":2045,"attrs":4078},{"href":4079,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/customers/winter-wonderland-hyde-park",{"type":1253,"attrs":4081},{"color":3654},{"type":3656},{"text":4084,"type":38,"marks":4085}," by 12% in the first year of use.",[4086],{"type":1253,"attrs":4087},{"color":3645},{"type":34},{"type":1989,"attrs":4090,"content":4091},{"level":2057},[4092],{"text":4093,"type":38,"marks":4094},"Increased Productivity with Better Planning: A Hotel Business Enterprise Case Study (over 200 employees)",[4095,4096],{"type":1286},{"type":1253,"attrs":4097},{"color":3645},{"type":34,"content":4099},[4100],{"type":2119,"attrs":4101},{"id":4102,"alt":42,"src":4103,"title":42,"source":42,"copyright":42,"meta_data":4104},1550028,"https://a.storyblok.com/f/64010/1003x669/b3cf997538/citizenm-customer-solution-image.jpeg",{},{"type":34,"content":4106},[4107],{"text":4108,"type":38,"marks":4109},"Sometimes, you don’t realise how unproductive you are until a new solution comes. Pay disputes, missed shifts and low morale are often the result of an inefficiently managed team. Leaning on automation and robust processes is a solid way to boost your business’s productivity.",[4110],{"type":1253,"attrs":4111},{"color":3645},{"type":34,"content":4113},[4114,4119,4128],{"text":4115,"type":38,"marks":4116},"Luxury hybrid hotel chain",[4117],{"type":1253,"attrs":4118},{"color":3645},{"text":4120,"type":38,"marks":4121}," citizenM",[4122,4125,4127],{"type":2045,"attrs":4123},{"href":4124,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/customers/citizenm",{"type":1253,"attrs":4126},{"color":3654},{"type":3656},{"text":4129,"type":38,"marks":4130}," was plagued with inefficient staff scheduling before it found the answer in digital scheduling. Scheduling was spreadsheet-based and a whooping four-hour job. The spreadsheet-based approach caused other snags. “We had issues around compliance and the equality of shifts and around having a single source of truth,” says Matthew Bell, Hotel Operations Director Europe. “If someone changed the shift in Excel, did everyone see an updated version? And we also had trouble integrating the shift data with payroll.”",[4131],{"type":1253,"attrs":4132},{"color":3645},{"type":34,"content":4134},[4135],{"text":4136,"type":38,"marks":4137},"On top of that, Matthew wanted to create a better employee experience. “It would help us democratise the scheduling process so our Ambassadors could manage their own leave requests and shift swaps,” notes Matthew. “Ultimately, we could use algorithms to automate scheduling. Why should someone good at creating brilliant guest experiences spend time figuring out how to write the most efficient schedule?” ",[4138],{"type":1253,"attrs":4139},{"color":3645},{"type":34,"content":4141},[4142],{"text":4143,"type":38,"marks":4144},"After partnering with Deputy, citizenM now has a single source of truth for all their schedules across all their European hotels. Scheduling time dropped from four hours to just 15 minutes. And that makes management a whole lot easier.",[4145],{"type":1253,"attrs":4146},{"color":3645},{"type":34},{"type":1989,"attrs":4149,"content":4150},{"level":2057},[4151],{"text":4152,"type":38,"marks":4153},"Stronger Employee Retention and Engagement: A Large Hotel Business Case Study (200 employees)",[4154,4155],{"type":1286},{"type":1253,"attrs":4156},{"color":3645},{"type":34,"content":4158},[4159],{"type":2119,"attrs":4160},{"id":4161,"alt":4162,"src":4163,"title":4162,"source":42,"copyright":42,"meta_data":4164},4637996,"Atlas Hotels Deputy Shift Scheduling Workforce Management Case Study Customer Story ","https://a.storyblok.com/f/64010/2206x1410/5591f9108f/customer-atlas-story.png",{},{"type":34,"content":4166},[4167],{"text":4168,"type":38,"marks":4169},"Building a solid team and a positive company culture has multiple benefits. Happy employees mean less staff turnover, better customer service and a more productive business. A digital scheduling solution could be just the thing you need to drive engagement and improve employee satisfaction. If businesses want to succeed, they need to start listening to the needs of their employees. ",[4170],{"type":1253,"attrs":4171},{"color":3645},{"type":34,"content":4173},[4174,4179,4187],{"text":4175,"type":38,"marks":4176},"People are your greatest asset, and retaining good staff is well worth the effort. Businesses with high staff turnover rates experience poor productivity, high recruitment costs and lost sales. According to",[4177],{"type":1253,"attrs":4178},{"color":3645},{"text":4180,"type":38,"marks":4181}," Deputy’s 2023 State of Shift Work report,",[4182,4184,4186],{"type":2045,"attrs":4183},{"href":3651,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":4185},{"color":3654},{"type":3656},{"text":4188,"type":38,"marks":4189}," 50 per cent of staff want more focus on employee wellbeing, and one in three want a culture of diversity, equity and inclusion. ",[4190],{"type":1253,"attrs":4191},{"color":3645},{"type":34,"content":4193},[4194],{"text":4195,"type":38,"marks":4196},"Implementing a digital scheduling solution is a proven way of empowering your staff and ensuring they’re fully supported in their role. With a central platform to view schedules, request time off and cover any extra shifts, your employees will have more control over their work/life balance. Scheduling apps also make life easier for managers by removing the headache of creating, printing and changing schedules. This will save time and give your team a better experience. ",[4197],{"type":1253,"attrs":4198},{"color":3645},{"type":34,"content":4200},[4201,4210],{"text":4202,"type":38,"marks":4203},"Atlas Hotels ",[4204,4207,4209],{"type":2045,"attrs":4205},{"href":4206,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/blog/how-atlas-hotels-built-a-liquid-workforce-and-improved-their-employee-experience",{"type":1253,"attrs":4208},{"color":3654},{"type":3656},{"text":4211,"type":38,"marks":4212},"had an uplift in employee wellbeing after they implemented Deputy. “Before Deputy, the recurring complaints in our Employee Engagement Survey were around a lack of work-life balance. We can’t control the external labour market conditions we’re all facing, but we can control doing everything we can to make our existing employees happy. And I’m pleased to say that since implementing Deputy, those complaints have reduced to 5 comments from 766 employees,” says Sub Iyer, Head of Operations-South at Atlas Hotels.",[4213],{"type":1253,"attrs":4214},{"color":3645},{"type":34},{"type":1989,"attrs":4217,"content":4218},{"level":2057},[4219],{"text":4220,"type":38,"marks":4221},"Empower Your Business with Digital Scheduling",[4222,4223],{"type":1286},{"type":1253,"attrs":4224},{"color":3645},{"type":34,"content":4226},[4227],{"text":4228,"type":38,"marks":4229},"If you’re still running your business on paper-based timesheets and manual processes, it’s time to unlock the power of the digital schedule. Remember, the key to a smooth transition lies in involving your team, providing thorough training, starting small and being ready to adapt. ",[4230],{"type":1253,"attrs":4231},{"color":3645},{"type":34,"content":4233},[4234,4239,4248],{"text":4235,"type":38,"marks":4236},"By integrating digital scheduling into your operations, you’re not just adopting a digital tool, you’re empowering your workforce, enhancing productivity, and shaping a more dynamic and responsive business environment. Digital scheduling is a step towards greater business success and employee satisfaction. Don’t hesitate to harness the benefits of digital scheduling. Download our guide, ",[4237],{"type":1253,"attrs":4238},{"color":3645},{"text":4240,"type":38,"marks":4241},"“The Power of Digital Scheduling",[4242,4245,4247],{"type":2045,"attrs":4243},{"href":4244,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/insights/the-power-of-digital-schedule",{"type":1253,"attrs":4246},{"color":3654},{"type":3656},{"text":4249,"type":38,"marks":4250},"”, and start your journey towards a more efficient, responsive, and successful shift-based business. ",[4251],{"type":1253,"attrs":4252},{"color":3645},{"type":34},"2024-01-16 00:00",{"_uid":4256,"title":41,"imgSrc":42,"plugin":43,"imageAlt":3629,"minWidth":1272,"imageName":4257,"imageS3Key":4258,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":4260,"imageOriginalUrl":4261,"sourceImageWidth":1272,"sourceImageHeight":1800},"222b5987-0c99-4f8b-ba43-04dab0fbc755","hotel-head-manager-blog-thumbnail.jpg","f/64010/1200x630/e3b4ffdc3a/hotel-head-manager-blog-thumbnail.jpg","600","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/e3b4ffdc3a/hotel-head-manager-blog-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/e3b4ffdc3a/hotel-head-manager-blog-thumbnail.jpg",[],[],[],[],"the-case-for-optimising-and-improving-shift-schedules-with-digital-tools","gb/blog/the-case-for-optimising-and-improving-shift-schedules-with-digital-tools",-69150,[],"a0200340-df46-4031-b818-d5aac0340175",[4272,4276],{"id":4273,"name":3618,"slug":4266,"published":59,"full_slug":4274,"is_folder":17,"parent_id":4275},428393343,"us/blog/the-case-for-optimising-and-improving-shift-schedules-with-digital-tools",11229372,{"id":4277,"name":3618,"slug":4266,"published":59,"full_slug":4278,"is_folder":17,"parent_id":4279},428393342,"au/blog/the-case-for-optimising-and-improving-shift-schedules-with-digital-tools",11114066,{"name":4281,"created_at":4282,"published_at":4283,"updated_at":4284,"id":4285,"uuid":4286,"content":4287,"slug":4791,"full_slug":4792,"sort_by_date":90,"position":4793,"tag_list":4794,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":4795,"first_published_at":4796,"release_id":90,"lang":96,"path":90,"alternates":4797,"default_full_slug":90,"translated_slugs":90},"Deputy Product Unwrap","2023-12-20T23:04:47.972Z","2024-01-08T04:25:00.308Z","2024-01-08T04:25:00.355Z",421222282,"72c17225-1876-4f05-81c3-5f53a32f9b5c",{"seo":4288,"_uid":4294,"author":1982,"content":4295,"headline":4292,"component":2582,"post_date":4780,"thumbnail":4781,"types_tag":4787,"features_tag":4788,"show_resource":59,"industries_tag":4789,"related_articles":4790},{"_uid":4289,"title":15,"plugin":16,"seoTitle":4290,"description":19,"seoKeywords":4291,"seoTitleInput":4292,"seoDescription":4293},"0b36d18c-283d-4b43-a112-b332b2232dcd","A Year in Review: Deputy's Top Features of 2023 — Deputy UK","scheduling, employment, payroll, workforce management","A Year in Review: Deputy's Top Features of 2023","As 2023 comes to a close, we unwrap the achievements, innovations, and game-changing features that have defined Deputy's growth in the past year. \n","f69c8bce-b8d9-43e2-9eb3-b95b4db23fc7",[4296],{"_uid":4297,"content":4298,"component":2228},"9c72ea5b-d4da-4cec-950f-a958db0b2905",{"type":31,"content":4299},[4300,4307,4314,4321,4341,4350,4359,4366,4373,4384,4395,4406,4430,4451,4458,4465,4472,4486,4493,4500,4508,4517,4524,4531,4538,4594,4603,4610,4617,4624,4632,4641,4659,4666,4684,4756,4766,4773],{"type":34,"content":4301},[4302],{"text":4303,"type":38,"marks":4304},"At Deputy, we're on a mission to create thriving workplaces in every community, where businesses and their teams flourish. To make that happen, we're dedicated to providing innovative HR software and workforce management solutions that help businesses look after their most valuable asset: their people.",[4305],{"type":1253,"attrs":4306},{"color":3645},{"type":34,"content":4308},[4309],{"text":4310,"type":38,"marks":4311},"As 2023 came to a close, we looked back on the incredible journey we've shared. In this special edition of our blog, we highlight the achievements, innovations, and game-changing features that have defined Deputy's growth in the past year. ",[4312],{"type":1253,"attrs":4313},{"color":3645},{"type":34,"content":4315},[4316],{"text":4317,"type":38,"marks":4318},"Join us in celebrating the milestones, acknowledging the progress, and embracing the exciting possibilities that lie ahead.",[4319],{"type":1253,"attrs":4320},{"color":3645},{"type":34,"content":4322},[4323,4328,4337],{"text":4324,"type":38,"marks":4325},"If you have any feedback on what Deputy should be building, we would love to hear from you! Submit feedback ",[4326],{"type":1253,"attrs":4327},{"color":3645},{"text":4329,"type":38,"marks":4330},"here",[4331,4334,4336],{"type":2045,"attrs":4332},{"href":4333,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://deputy.typeform.com/to/zojGma?userid=6c3901f5-e489-417f-8600-9577e0d74c0c&installid=9af0edff-8106-478e-b96a-0b77411e6095&installname=Charlie%27s+Cafe&source=inproduct&typeform-source=charliescafe.au.deputy.com",{"type":1253,"attrs":4335},{"color":3654},{"type":3656},{"text":1580,"type":38,"marks":4338},[4339],{"type":1253,"attrs":4340},{"color":3645},{"type":1989,"attrs":4342,"content":4343},{"level":2057},[4344],{"text":4345,"type":38,"marks":4346},"Highlights of 2023",[4347,4348],{"type":1286},{"type":1253,"attrs":4349},{"color":3645},{"type":1989,"attrs":4351,"content":4352},{"level":2126},[4353],{"text":4354,"type":38,"marks":4355},"Deputy HR",[4356,4357],{"type":1286},{"type":1253,"attrs":4358},{"color":3645},{"type":34,"content":4360},[4361],{"text":4362,"type":38,"marks":4363},"We heard directly from our customers that hiring the right people was difficult, and teams were using multiple tools and platforms to find, onboard, and hire the right candidates. Deputy HR is the first and only platform that offers the unique combination of:",[4364],{"type":1253,"attrs":4365},{"color":3645},{"type":34,"content":4367},[4368],{"text":4369,"type":38,"marks":4370}," ",[4371],{"type":1253,"attrs":4372},{"color":3645},{"type":2000,"content":4374},[4375],{"type":2003,"content":4376},[4377],{"type":34,"content":4378},[4379],{"text":4380,"type":38,"marks":4381},"Video-based application questions and automated applicant management. Get to know your candidates beyond their CVs with video questions, and speed up the hiring process with automated text updates for candidates as they progress.",[4382],{"type":1253,"attrs":4383},{"color":3645},{"type":2000,"content":4385},[4386],{"type":2003,"content":4387},[4388],{"type":34,"content":4389},[4390],{"text":4391,"type":38,"marks":4392},"Lightning-fast new hire onboarding. Effortlessly collect signatures, bank details, and right to work information, so your hire can start working in hours, not days.",[4393],{"type":1253,"attrs":4394},{"color":3645},{"type":2000,"content":4396},[4397],{"type":2003,"content":4398},[4399],{"type":34,"content":4400},[4401],{"text":4402,"type":38,"marks":4403},"️Digitally and centrally store and automatically chase up expired documents like “responsible serving of alcohol licences” or “working with children checks”, depending on the industry, in the app your workers actually use.",[4404],{"type":1253,"attrs":4405},{"color":3645},{"type":34,"content":4407},[4408,4413,4419,4424],{"text":4409,"type":38,"marks":4410},"Our customers have been raving about it too! “",[4411],{"type":1253,"attrs":4412},{"color":3645},{"text":4414,"type":38,"marks":4415},"With Deputy HR, the journey from onboarding all the way to payday is so much simpler and efficient. Not to mention the ability to collect and track staff licences and certifications, the flexibility Deputy scheduling has given us, it's been a godsend for our business",[4416,4417],{"type":3698},{"type":1253,"attrs":4418},{"color":3645},{"text":4420,"type":38,"marks":4421},".” Derrin Drew, ",[4422],{"type":1253,"attrs":4423},{"color":3645},{"text":4425,"type":38,"marks":4426},"Mantra Park Management",[4427,4428],{"type":1286},{"type":1253,"attrs":4429},{"color":3645},{"type":1989,"attrs":4431,"content":4432},{"level":2126},[4433,4438,4443,4444,4445],{"type":2119,"attrs":4434},{"id":4435,"alt":42,"src":4436,"title":42,"source":42,"copyright":42,"meta_data":4437},13373124,"https://a.storyblok.com/f/64010/1200x630/f47b48678a/hr.png",{},{"type":2119,"attrs":4439},{"id":4440,"alt":42,"src":4441,"title":42,"source":42,"copyright":42,"meta_data":4442},13373478,"https://a.storyblok.com/f/64010/1074x636/9ad93a844f/new.png",{},{"type":1257},{"type":1257},{"text":4446,"type":38,"marks":4447},"Leave policy builder and accrual engine",[4448,4449],{"type":1286},{"type":1253,"attrs":4450},{"color":3645},{"type":34,"content":4452},[4453],{"text":4454,"type":38,"marks":4455},"Elevate your business' leave management with Deputy's robust and flexible policies that cater to your unique needs.",[4456],{"type":1253,"attrs":4457},{"color":3645},{"type":34,"content":4459},[4460],{"text":4461,"type":38,"marks":4462},"With the ability to create and assign policies to team members easily, you gain comprehensive control over leave accrual. Customise automated accrual for various leave types (including hourly, fixed, and pro-rata). Deputy's advanced features extend to the calculation of UK Holiday Pay for zero-hour workers, ensuring accuracy based on past shifts worked.",[4463],{"type":1253,"attrs":4464},{"color":3645},{"type":34,"content":4466},[4467],{"text":4468,"type":38,"marks":4469},"Take charge of balance settings with options to set a maximum balance threshold and determine the fate of leave balances, whether rolling over the entire balance, resetting it, or carrying over a specific portion to the next leave year. Empower your business with the flexibility to accrue leave even while on leave. Deputy's comprehensive leave management features provide your business with the precision and adaptability it needs for effective workforce planning.",[4470],{"type":1253,"attrs":4471},{"color":3645},{"type":1989,"attrs":4473,"content":4474},{"level":2126},[4475,4480],{"type":2119,"attrs":4476},{"id":4477,"alt":42,"src":4478,"title":42,"source":42,"copyright":42,"meta_data":4479},13373148,"https://a.storyblok.com/f/64010/1200x630/e8f1fefc0d/leave-builder.png",{},{"text":4481,"type":38,"marks":4482},"Business insights on mobile",[4483,4484],{"type":1286},{"type":1253,"attrs":4485},{"color":3645},{"type":34,"content":4487},[4488],{"text":4489,"type":38,"marks":4490},"Exciting news for our users who are always on the move and want to stay informed about their business locations! ",[4491],{"type":1253,"attrs":4492},{"color":3645},{"type":34,"content":4494},[4495],{"text":4496,"type":38,"marks":4497},"If you're a fan of seamlessly tracking your business performance on the go, you may be excited to hear that we’ve launched business insights for the IOS app. You can now conveniently access and analyse key business metrics (including hours and wages, sales, labour percentage, and sales per hour) right from the palm of your hand.",[4498],{"type":1253,"attrs":4499},{"color":3645},{"type":1989,"attrs":4501,"content":4502},{"level":2126},[4503],{"type":2119,"attrs":4504},{"id":4505,"alt":42,"src":4506,"title":42,"source":42,"copyright":42,"meta_data":4507},13373168,"https://a.storyblok.com/f/64010/1200x630/d95d95302f/mobile-insights-tool.png",{},{"type":1989,"attrs":4509,"content":4510},{"level":2126},[4511],{"text":4512,"type":38,"marks":4513},"Bulk import tool",[4514,4515],{"type":1286},{"type":1253,"attrs":4516},{"color":3645},{"type":34,"content":4518},[4519],{"text":4520,"type":38,"marks":4521},"In response to valuable feedback from our customers, we are thrilled to announce a significant enhancement to Deputy's functionality. The bulk import tool has undergone a complete reconstruction, providing you with a quick and efficient way to import or update essential data from CSV files directly into Deputy. ",[4522],{"type":1253,"attrs":4523},{"color":3645},{"type":34,"content":4525},[4526],{"text":4527,"type":38,"marks":4528},"This upgrade enables the import of various data types, including employee and team member details, pay rates, training modules, training records, assignment of pay details and employment terms (exclusive to Enterprise users), schedules, and timesheets.",[4529],{"type":1253,"attrs":4530},{"color":3645},{"type":34,"content":4532},[4533],{"text":4534,"type":38,"marks":4535},"The new bulk import has many capabilities:",[4536],{"type":1253,"attrs":4537},{"color":3645},{"type":2000,"content":4539},[4540,4549,4558,4567,4576,4585],{"type":2003,"content":4541},[4542],{"type":34,"content":4543},[4544],{"text":4545,"type":38,"marks":4546},"Upsert - Insert new data and update existing data in single import operation",[4547],{"type":1253,"attrs":4548},{"color":3645},{"type":2003,"content":4550},[4551],{"type":34,"content":4552},[4553],{"text":4554,"type":38,"marks":4555},"Validations - Validate data (e.g. valid location or stress profile) before importing",[4556],{"type":1253,"attrs":4557},{"color":3645},{"type":2003,"content":4559},[4560],{"type":34,"content":4561},[4562],{"text":4563,"type":38,"marks":4564},"In-place editor - Correct errors directly in editor (no need to download, correct, and re-upload)",[4565],{"type":1253,"attrs":4566},{"color":3645},{"type":2003,"content":4568},[4569],{"type":34,"content":4570},[4571],{"text":4572,"type":38,"marks":4573},"Export - Export all existing data so that you can edit and re-import ",[4574],{"type":1253,"attrs":4575},{"color":3645},{"type":2003,"content":4577},[4578],{"type":34,"content":4579},[4580],{"text":4581,"type":38,"marks":4582},"Sample Import templates",[4583],{"type":1253,"attrs":4584},{"color":3645},{"type":2003,"content":4586},[4587],{"type":34,"content":4588},[4589],{"text":4590,"type":38,"marks":4591},"Bulk Import History - Review previous imports",[4592],{"type":1253,"attrs":4593},{"color":3645},{"type":1989,"attrs":4595,"content":4596},{"level":2126},[4597],{"text":4598,"type":38,"marks":4599},"Improved news feed with reactions",[4600,4601],{"type":1286},{"type":1253,"attrs":4602},{"color":3645},{"type":34,"content":4604},[4605],{"text":4606,"type":38,"marks":4607},"Welcome to a redesigned news feed with reactions to create a more engaging communications centre in your workplace! ",[4608],{"type":1253,"attrs":4609},{"color":3645},{"type":34,"content":4611},[4612],{"text":4613,"type":38,"marks":4614},"Now, team members can react to each other's posts or comments on web and mobile. Users can  choose between 5 reactions on any post or comment. You can also view the list of reactions and who reacted on your post.",[4615],{"type":1253,"attrs":4616},{"color":3645},{"type":34,"content":4618},[4619],{"text":4620,"type":38,"marks":4621},"The update also introduces a new visual appeal to the news feed on desktop and mobile, featuring full-width image attachments for an enriched viewing experience. As a part of this enhancement, mobile users now have the option to disable comments on posts designed for one-way communication, such as announcements, mirroring the functionality available on desktop. Embrace the fresh look and feel of our news feed, designed to elevate communication and collaboration within your workplace community.",[4622],{"type":1253,"attrs":4623},{"color":3645},{"type":1989,"attrs":4625,"content":4626},{"level":2126},[4627],{"type":2119,"attrs":4628},{"id":4629,"alt":42,"src":4630,"title":42,"source":42,"copyright":42,"meta_data":4631},13373198,"https://a.storyblok.com/f/64010/1200x630/5dbb3177ed/newsfeed-reaction.png",{},{"type":1989,"attrs":4633,"content":4634},{"level":2126},[4635],{"text":4636,"type":38,"marks":4637},"New scheduling experience",[4638,4639],{"type":1286},{"type":1253,"attrs":4640},{"color":3645},{"type":34,"content":4642},[4643,4648,4654],{"text":4644,"type":38,"marks":4645},"This year Deputy introduced a new and improved scheduling experience with the ",[4646],{"type":1253,"attrs":4647},{"color":3645},{"text":4649,"type":38,"marks":4650},"Add Shift Popover",[4651,4652],{"type":3698},{"type":1253,"attrs":4653},{"color":3645},{"text":4655,"type":38,"marks":4656}," feature designed to enhance the scheduling experience for all managers. ",[4657],{"type":1253,"attrs":4658},{"color":3645},{"type":34,"content":4660},[4661],{"text":4662,"type":38,"marks":4663},"This redesign focused on providing a faster and more user-friendly interaction where users now have the advantage of maintaining a view of their entire week’s schedule while adding or editing a shift, ensuring a fast and comprehensive scheduling process. The new design is user-friendly and easily adoptable, drawing parallels with the intuitive layout of Google Calendar for a more intuitive and accessible scheduling experience.",[4664],{"type":1253,"attrs":4665},{"color":3645},{"type":1989,"attrs":4667,"content":4668},{"level":2126},[4669,4674,4680],{"type":2119,"attrs":4670},{"id":4671,"alt":42,"src":4672,"title":42,"source":42,"copyright":42,"meta_data":4673},13373216,"https://a.storyblok.com/f/64010/1200x630/4cd59b5e55/new-scheduling-experience.png",{},{"text":4675,"type":38,"marks":4676},"Other feature updates  ",[4677,4678],{"type":1286},{"type":1253,"attrs":4679},{"color":3645},{"text":4369,"type":38,"marks":4681},[4682],{"type":1253,"attrs":4683},{"color":3645},{"type":2000,"content":4685},[4686,4699,4712,4725,4738],{"type":2003,"content":4687},[4688],{"type":34,"content":4689},[4690],{"text":4691,"type":38,"marks":4692},"A more streamlined copy shifts experience",[4693,4696,4698],{"type":2045,"attrs":4694},{"href":4695,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://whatsnew.deputy.com/a-more-streamlined-copy-shifts-experience-1QFoIw",{"type":1253,"attrs":4697},{"color":3654},{"type":3656},{"type":2003,"content":4700},[4701],{"type":34,"content":4702},[4703],{"text":4704,"type":38,"marks":4705},"Privacy of wage",[4706,4709,4711],{"type":2045,"attrs":4707},{"href":4708,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://whatsnew.deputy.com/?query=privacy+of+wage",{"type":1253,"attrs":4710},{"color":3654},{"type":3656},{"type":2003,"content":4713},[4714],{"type":34,"content":4715},[4716],{"text":4717,"type":38,"marks":4718},"New employment types",[4719,4722,4724],{"type":2045,"attrs":4720},{"href":4721,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://whatsnew.deputy.com/new-employment-types-4Byc8w",{"type":1253,"attrs":4723},{"color":3654},{"type":3656},{"type":2003,"content":4726},[4727],{"type":34,"content":4728},[4729],{"text":4730,"type":38,"marks":4731},"Custom payroll exporter features",[4732,4735,4737],{"type":2045,"attrs":4733},{"href":4734,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://whatsnew.deputy.com/new-custom-payroll-exporter-features-now-available-1Wi4Jq",{"type":1253,"attrs":4736},{"color":3654},{"type":3656},{"type":2003,"content":4739},[4740],{"type":34,"content":4741},[4742,4747],{"text":4743,"type":38,"marks":4744},"And lots, lots ",[4745],{"type":1253,"attrs":4746},{"color":3645},{"text":4748,"type":38,"marks":4749},"more",[4750,4753,4755],{"type":2045,"attrs":4751},{"href":4752,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://whatsnew.deputy.com/",{"type":1253,"attrs":4754},{"color":3654},{"type":3656},{"type":1989,"attrs":4757,"content":4758},{"level":2126},[4759,4760],{"type":1257},{"text":4761,"type":38,"marks":4762},"Vision for the future",[4763,4764],{"type":1286},{"type":1253,"attrs":4765},{"color":3645},{"type":34,"content":4767},[4768],{"text":4769,"type":38,"marks":4770},"As we reflect on the remarkable strides Deputy made in 2023, it's with great excitement that we share our vision for 2024. At the heart of our commitment is a continued investment in our customers, aligning our focus on improving their day-to-day lives with smart technology.",[4771],{"type":1253,"attrs":4772},{"color":3645},{"type":34,"content":4774},[4775],{"text":4776,"type":38,"marks":4777},"This year, anticipate groundbreaking launches in profit optimization, labour compliance, business reporting, and recruiting and retaining staff. These signal our dedication to empower businesses and support the incredible shift workers who drive our communities. Stay tuned for thrilling updates as we pave the way for a more streamlined, efficient, and impactful future. ",[4778],{"type":1253,"attrs":4779},{"color":3645},"2024-01-03 00:00",{"_uid":4782,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1272,"imageName":4783,"imageS3Key":4784,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":4785,"imageOriginalUrl":4786,"sourceImageWidth":1272,"sourceImageHeight":1800},"ae1a03ae-3959-41ec-9ff6-5f9c0f99ad62","eoyblog-thumb.png","f/64010/1200x630/cd59b3f119/eoyblog-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/cd59b3f119/eoyblog-thumb.png","//a.storyblok.com/f/64010/1200x630/cd59b3f119/eoyblog-thumb.png",[],[],[],[],"deputy-product-highlights-2023","gb/blog/deputy-product-highlights-2023",-69130,[],"8f264e02-91ca-4fbd-8660-6225683f7c54","2023-12-21T00:32:15.603Z",[4798,4801],{"id":4799,"name":4281,"slug":4791,"published":59,"full_slug":4800,"is_folder":17,"parent_id":4279},421222257,"au/blog/deputy-product-highlights-2023",{"id":4802,"name":4281,"slug":4791,"published":59,"full_slug":4803,"is_folder":17,"parent_id":4275},421222228,"us/blog/deputy-product-highlights-2023",{"name":4805,"created_at":4806,"published_at":4807,"updated_at":4808,"id":4809,"uuid":4810,"content":4811,"slug":5250,"full_slug":5251,"sort_by_date":90,"position":5252,"tag_list":5253,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":5254,"first_published_at":4807,"release_id":90,"lang":96,"path":90,"alternates":5255,"default_full_slug":90,"translated_slugs":90},"Navigating Holiday Madness: A Guide for December Shift Workers ","2023-12-14T10:56:54.758Z","2023-12-14T11:42:17.981Z","2023-12-14T11:42:18.030Z",418882703,"6f0f317f-3db9-44c1-abb8-3d7c4993c884",{"seo":4812,"_uid":4818,"author":3632,"content":4819,"headline":4805,"component":2582,"post_date":5229,"thumbnail":5230,"types_tag":5237,"features_tag":5244,"show_resource":59,"industries_tag":5245,"related_articles":5246},{"_uid":4813,"title":15,"plugin":16,"seoTitle":4814,"description":19,"seoKeywords":4815,"seoTitleInput":4816,"seoDescription":4817},"3fda12c0-4af9-458e-982f-6fa09e0f5fb2","Navigating Holiday Madness: A Guide for December Shift Workers — Deputy","Deputy, holidays, christmas, shift workers","Navigating Holiday Madness: A Guide for December Shift Workers","Get ready to make shift work easier and enjoy a stress-free Christmas with Deputy's tips and tricks. Balance shift work and home life this holiday season. ","d3650d84-bd73-4cc1-a5b9-478e41a3f6e3",[4820],{"_uid":4821,"content":4822,"component":2228},"602edf8a-b541-4c1b-9a2e-01fa032b84d2",{"type":31,"content":4823},[4824,4831,4852,4859,4866,4874,4881,4933,4940,4948,5202,5222],{"type":34,"content":4825},[4826],{"text":4827,"type":38,"marks":4828},"Generous gifts, delicious food, sparkling lights, cosy decorations, heart-warming time with friends and family - the holiday season brings joy and excitement, but it can also be challenging for shift workers. ",[4829],{"type":1253,"attrs":4830},{"color":3645},{"type":34,"content":4832},[4833,4838,4847],{"text":4834,"type":38,"marks":4835},"The demanding holiday season is why Deputy celebrated shift workers on ",[4836],{"type":1253,"attrs":4837},{"color":3645},{"text":4839,"type":38,"marks":4840},"Shift Worker Sunday",[4841,4844,4846],{"type":2045,"attrs":4842},{"href":4843,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://asimplethanks.org/",{"type":1253,"attrs":4845},{"color":3654},{"type":3656},{"text":4848,"type":38,"marks":4849},", the last Sunday in November, right before the intensity of December begins. Balancing work obligations with personal commitments while keeping the holiday spirit alive can seem like a tall order for many shift workers. ",[4850],{"type":1253,"attrs":4851},{"color":3645},{"type":34,"content":4853},[4854],{"text":4855,"type":38,"marks":4856},"But don’t let the holiday rush turn you into a Grinch! With the right strategies, you can navigate this busy time efficiently while keeping your holiday spirit intact. This practical guide will arm you as a shift worker with actionable tips and tricks to effectively manage your workload and enjoy a stress-free holiday season. ",[4857],{"type":1253,"attrs":4858},{"color":3645},{"type":34,"content":4860},[4861],{"type":2119,"attrs":4862},{"id":4863,"alt":42,"src":4864,"title":42,"source":42,"copyright":42,"meta_data":4865},13283001,"https://a.storyblok.com/f/64010/2121x1414/a1b086d63b/christmas-retail-shift-workers-blog.jpg",{},{"type":1989,"attrs":4867,"content":4868},{"level":2126},[4869],{"text":4870,"type":38,"marks":4871},"The Challenge: Juggling Work and Holiday Festivities",[4872],{"type":1253,"attrs":4873},{"color":3645},{"type":34,"content":4875},[4876],{"text":4877,"type":38,"marks":4878},"The first step is for shift workers and their managers to understand why working shifts during the holidays are so stressful. ",[4879],{"type":1253,"attrs":4880},{"color":3645},{"type":4882,"attrs":4883,"content":4884},"ordered_list",{"order":1991},[4885,4901,4917],{"type":2003,"content":4886},[4887],{"type":34,"content":4888},[4889,4896],{"text":4890,"type":38,"marks":4891},"Increased Workload:",[4892,4893,4894],{"type":1286},{"type":3698},{"type":1253,"attrs":4895},{"color":3645},{"text":4897,"type":38,"marks":4898}," Shift workers often experience a surge in demand during the holiday season as businesses extend their operating hours. This uptick can lead to longer shifts and increased workloads, making managing time effectively and prioritising tasks crucial.",[4899],{"type":1253,"attrs":4900},{"color":3645},{"type":2003,"content":4902},[4903],{"type":34,"content":4904},[4905,4912],{"text":4906,"type":38,"marks":4907},"Limited Personal Time: ",[4908,4909,4910],{"type":1286},{"type":3698},{"type":1253,"attrs":4911},{"color":3645},{"text":4913,"type":38,"marks":4914},"With the hustle and bustle of the holiday season, shift workers may find it challenging to carve out quality time for themselves and their loved ones. Balancing family obligations, social events, and personal commitments requires careful planning and effective time management. ",[4915],{"type":1253,"attrs":4916},{"color":3645},{"type":2003,"content":4918},[4919],{"type":34,"content":4920},[4921,4928],{"text":4922,"type":38,"marks":4923},"Balancing Work-Life Commitments:",[4924,4925,4926],{"type":1286},{"type":3698},{"type":1253,"attrs":4927},{"color":3645},{"text":4929,"type":38,"marks":4930}," Shift workers may need help to balance their work responsibilities and personal lives during the holiday season. Finding time for holiday shopping, attending gatherings, and participating in festive activities can be daunting, but it’s essential to prioritise self-care and personal well-being. ",[4931],{"type":1253,"attrs":4932},{"color":3645},{"type":34,"content":4934},[4935],{"type":2119,"attrs":4936},{"id":4937,"alt":42,"src":4938,"title":42,"source":42,"copyright":42,"meta_data":4939},13282984,"https://a.storyblok.com/f/64010/2121x1414/448b1163d5/christmas-shift-workers-blog-thumbnail.jpg",{},{"type":1989,"attrs":4941,"content":4942},{"level":2126},[4943],{"text":4944,"type":38,"marks":4945},"The Solution: Practical Strategies for a Stress-Free Holiday Season",[4946],{"type":1253,"attrs":4947},{"color":3645},{"type":4882,"attrs":4949,"content":4950},{"order":1991},[4951,4981,4997,5027,5043,5059,5088,5104,5120,5136,5152,5168,5185],{"type":2003,"content":4952},[4953],{"type":34,"content":4954},[4955,4962,4967,4976],{"text":4956,"type":38,"marks":4957},"Prioritise Work-Life Balance:",[4958,4959,4960],{"type":1286},{"type":3698},{"type":1253,"attrs":4961},{"color":3645},{"text":4963,"type":38,"marks":4964}," Ask if your business can use scheduling tools like Deputy to plan your shifts ahead of time. When you have a clear view of your work schedule, you can balance work commitments with personal activities. Remember, saying “no” to extra shifts is okay if it means preserving your mental health and well-being. With the right scheduling app, you can request ",[4965],{"type":1253,"attrs":4966},{"color":3645},{"text":4968,"type":38,"marks":4969},"to swap shifts easily",[4970,4973,4975],{"type":2045,"attrs":4971},{"href":4972,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/features/shift-swapping",{"type":1253,"attrs":4974},{"color":3654},{"type":3656},{"text":4977,"type":38,"marks":4978}," and directly without back and forths with managers. ",[4979],{"type":1253,"attrs":4980},{"color":3645},{"type":2003,"content":4982},[4983],{"type":34,"content":4984},[4985,4992],{"text":4986,"type":38,"marks":4987},"Plan Your Schedule Wisely:",[4988,4989,4990],{"type":1286},{"type":3698},{"type":1253,"attrs":4991},{"color":3645},{"text":4993,"type":38,"marks":4994}," One of the biggest challenges during the holiday season is the irregular work hours that disrupt your routine. Review your work schedule and identify gaps or overlaps affecting your commitments. If possible, request your shifts in advance so you can plan your holiday events accordingly. You’ll be better equipped to manage your time effectively with a clear schedule. ",[4995],{"type":1253,"attrs":4996},{"color":3645},{"type":2003,"content":4998},[4999],{"type":34,"content":5000},[5001,5008,5013,5022],{"text":5002,"type":38,"marks":5003},"Stay Organised:",[5004,5005,5006],{"type":1286},{"type":3698},{"type":1253,"attrs":5007},{"color":3645},{"text":5009,"type":38,"marks":5010}," Keep track of your tasks in an organised system. Whether it’s ",[5011],{"type":1253,"attrs":5012},{"color":3645},{"text":5014,"type":38,"marks":5015},"a digital app",[5016,5019,5021],{"type":2045,"attrs":5017},{"href":5018,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/features/tasking",{"type":1253,"attrs":5020},{"color":3654},{"type":3656},{"text":5023,"type":38,"marks":5024}," or a good old-fashioned planner, having a visual representation of your responsibilities can help you manage your time effectively. ",[5025],{"type":1253,"attrs":5026},{"color":3645},{"type":2003,"content":5028},[5029],{"type":34,"content":5030},[5031,5038],{"text":5032,"type":38,"marks":5033},"Communicate Effectively:",[5034,5035,5036],{"type":1286},{"type":3698},{"type":1253,"attrs":5037},{"color":3645},{"text":5039,"type":38,"marks":5040}," Talk to your employer or supervisor about your availability and any scheduling conflicts that may arise. Open and honest communication can help find mutually beneficial solutions and avoid unnecessary stress. ",[5041],{"type":1253,"attrs":5042},{"color":3645},{"type":2003,"content":5044},[5045],{"type":34,"content":5046},[5047,5054],{"text":5048,"type":38,"marks":5049},"Prioritise Self-Care:",[5050,5051,5052],{"type":1286},{"type":3698},{"type":1253,"attrs":5053},{"color":3645},{"text":5055,"type":38,"marks":5056}," Working long hours and dealing with holiday stress can affect your well-being. Make self-care a top priority. Ensure you get enough sleep, eat well, and exercise regularly. Prioritise relaxing activities that bring you joy and help you unwind, such as reading, listening to music, or practising mindfulness. These habits will boost your energy levels, reduce stress, and help you stay resilient when facing challenges. ",[5057],{"type":1253,"attrs":5058},{"color":3645},{"type":2003,"content":5060},[5061],{"type":34,"content":5062},[5063,5070,5075,5083],{"text":5064,"type":38,"marks":5065},"Set Boundaries:",[5066,5067,5068],{"type":1286},{"type":3698},{"type":1253,"attrs":5069},{"color":3645},{"text":5071,"type":38,"marks":5072},"  Establish clear boundaries between work and personal life. Determine specific times dedicated to self-care, family time, and holiday festivities. Communicate these boundaries to those around you, ensuring they understand and respect your commitment. On Deputy, with your manager, you can ",[5073],{"type":1253,"attrs":5074},{"color":3645},{"text":5076,"type":38,"marks":5077},"cap the number of hours",[5078,5080,5082],{"type":2045,"attrs":5079},{"href":4972,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":5081},{"color":3654},{"type":3656},{"text":5084,"type":38,"marks":5085}," you work by reducing unnecessary overtime. The app will notify your manager if you’re at risk of going over. ",[5086],{"type":1253,"attrs":5087},{"color":3645},{"type":2003,"content":5089},[5090],{"type":34,"content":5091},[5092,5099],{"text":5093,"type":38,"marks":5094},"Be Proactive with Relationship Obligations:",[5095,5096,5097],{"type":1286},{"type":3698},{"type":1253,"attrs":5098},{"color":3645},{"text":5100,"type":38,"marks":5101}," The holiday season is about spending quality time with family and friends. Communicate with your family about your work schedule if it clashes with holiday gatherings. Plan family activities and get-togethers around your shifts so you don’t miss out on precious moments with them. Explain your situation and negotiate alternative dates or times for celebrations. Being transparent about your schedule can help your family understand your commitments. ",[5102],{"type":1253,"attrs":5103},{"color":3645},{"type":2003,"content":5105},[5106],{"type":34,"content":5107},[5108,5115],{"text":5109,"type":38,"marks":5110},"Seek Support",[5111,5112,5113],{"type":1286},{"type":3698},{"type":1253,"attrs":5114},{"color":3645},{"text":5116,"type":38,"marks":5117},": Lean on your co-workers for support. Remember, they’re facing the same challenges as you are. Sharing suggestions and offering mutual support can go a long way. Your friends and family can also be a valuable source of understanding during this hectic time. Delegate any life admin tasks when possible, and don’t hesitate to ask for help when needed. ",[5118],{"type":1253,"attrs":5119},{"color":3645},{"type":2003,"content":5121},[5122],{"type":34,"content":5123},[5124,5131],{"text":5125,"type":38,"marks":5126},"Discover Small Joys:",[5127,5128,5129],{"type":1286},{"type":3698},{"type":1253,"attrs":5130},{"color":3645},{"text":5132,"type":38,"marks":5133}," Embrace the holiday spirit during your shifts by finding simple pleasures in your daily routine. Decorate your workspace, listen to festive music during your shift, wear holiday-themed accessories, organise a gift exchange with colleagues during breaks, or engage in small acts of kindness towards customers. These small gestures can go a long way in boosting morale and spreading cheer. ",[5134],{"type":1253,"attrs":5135},{"color":3645},{"type":2003,"content":5137},[5138],{"type":34,"content":5139},[5140,5147],{"text":5141,"type":38,"marks":5142},"Create Special Moments:",[5143,5144,5145],{"type":1286},{"type":3698},{"type":1253,"attrs":5146},{"color":3645},{"text":5148,"type":38,"marks":5149}," Even if you can’t attend every event or celebration, find ways to create memorable moments during your off hours. Host a small gathering with close friends and cook a festive meal. These moments can help you feel connected and bring holiday cheer to your workplace.",[5150],{"type":1253,"attrs":5151},{"color":3645},{"type":2003,"content":5153},[5154],{"type":34,"content":5155},[5156,5163],{"text":5157,"type":38,"marks":5158},"Take Advantage of Time Off:",[5159,5160,5161],{"type":1286},{"type":3698},{"type":1253,"attrs":5162},{"color":3645},{"text":5164,"type":38,"marks":5165}," Make the most of your time off during the holidays. Plan short getaways or day trips to relax and rejuvenate. Use this time to catch up on rest, engage in your favourite hobbies, or volunteer for a charitable cause. Balancing work and leisure is your key to enjoying the holiday season as much as possible. ",[5166],{"type":1253,"attrs":5167},{"color":3645},{"type":2003,"content":5169},[5170],{"type":34,"content":5171},[5172,5179],{"text":5173,"type":38,"marks":5174},"Manage Holiday Stress: ",[5175,5176,5177],{"type":1286},{"type":3698},{"type":1253,"attrs":5178},{"color":3645},{"text":5180,"type":38,"marks":5181},"The holidays can be stressful for everyone, not just shift workers. Practice stress-reduction techniques such as meditation, deep breathing exercises, or yoga to stay grounded, centred and calm amidst the chaos. ",[5182,5183],{"type":3698},{"type":1253,"attrs":5184},{"color":3645},{"type":2003,"content":5186},[5187,5201],{"type":34,"content":5188},[5189,5196],{"text":5190,"type":38,"marks":5191},"Embrace the Spirit of Giving:",[5192,5193,5194],{"type":1286},{"type":3698},{"type":1253,"attrs":5195},{"color":3645},{"text":5197,"type":38,"marks":5198}," The holiday season is also a time for giving back. Consider participating in charity events or volunteering opportunities. Acts of kindness and generosity can bring immense joy and fulfilment, making your holiday season more meaningful. ",[5199],{"type":1253,"attrs":5200},{"color":3645},{"type":34},{"type":34,"content":5203},[5204,5209,5217],{"text":5205,"type":38,"marks":5206},"Fred Houlder, Hospitality Master at ",[5207],{"type":1253,"attrs":5208},{"color":3645},{"text":1678,"type":38,"marks":5210},[5211,5214,5216],{"type":2045,"attrs":5212},{"href":5213,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.youtube.com/watch?v=iAS-23nSicc&t=1s",{"type":1253,"attrs":5215},{"color":3654},{"type":3656},{"text":5218,"type":38,"marks":5219},", says, “Using Deputy has made managing my work-life balance so much easier. I can easily swap shifts, plan my breaks, and communicate with my team, leaving more time to plan my life outside of work.”",[5220],{"type":1253,"attrs":5221},{"color":3645},{"type":34,"content":5223},[5224],{"text":5225,"type":38,"marks":5226},"As a shift worker, you face unique challenges during the holiday season, but with proper planning and self-care, you can overcome these hurdles and enjoy a joyful and memorable time with your loved ones and have fun at work. Remember that the essence of the holidays lies in the moments you create and share with your coworkers, friends and family and the love you share, regardless of your work schedule.",[5227],{"type":1253,"attrs":5228},{"color":3645},"2023-12-14 00:00",{"_uid":5231,"title":41,"imgSrc":42,"plugin":43,"imageAlt":5232,"minWidth":1272,"imageName":5233,"imageS3Key":5234,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":5235,"imageOriginalUrl":5236,"sourceImageWidth":1272,"sourceImageHeight":1800},"83faed5f-51e0-45aa-9f7c-2ce4820ddadc","call centre, shift worker, last day, christmas ","call-centre-last-day-christmas-blog-thumbnail.jpg","f/64010/1200x630/3af631cbfa/call-centre-last-day-christmas-blog-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/3af631cbfa/call-centre-last-day-christmas-blog-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/3af631cbfa/call-centre-last-day-christmas-blog-thumbnail.jpg",[5238],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":5239,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":5242,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":5243,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":5240,"link":5241,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":44,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[794,559,499],[815,850,835,909,936,1898,1000,1023,1047,1072,1087,1136,1160,1175,1961,1867],[5247,5248,5249],"e448ef6c-7191-4737-b969-64b817f7937a","2e7bf64a-d53d-43a3-bc1e-31f82d285cce","cf9c7475-0e18-4a05-8c3d-c0b5a1d61fbb","navigating-holiday-madness-a-guide-for-december-shift-workers","gb/blog/navigating-holiday-madness-a-guide-for-december-shift-workers",-69120,[],"ec5d32c1-7fd9-45d9-b5b0-898c4e7204ca",[5256,5259],{"id":5257,"name":4805,"slug":5250,"published":17,"full_slug":5258,"is_folder":17,"parent_id":4275},418899613,"us/blog/navigating-holiday-madness-a-guide-for-december-shift-workers",{"id":5260,"name":4805,"slug":5250,"published":17,"full_slug":5261,"is_folder":17,"parent_id":4279},418899612,"au/blog/navigating-holiday-madness-a-guide-for-december-shift-workers",{"name":5263,"created_at":5264,"published_at":5265,"updated_at":5266,"id":5267,"uuid":5268,"content":5269,"slug":5543,"full_slug":5560,"sort_by_date":90,"position":5561,"tag_list":5562,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":5563,"first_published_at":5564,"release_id":90,"lang":96,"path":90,"alternates":5565,"default_full_slug":90,"translated_slugs":90},"Why the Payroll Process is Broken and How Deputy Can Fix It","2020-06-24T04:30:52.110Z","2023-11-28T19:30:40.534Z","2023-11-28T19:30:40.566Z",14080239,"e42bab24-0fbf-40e7-9b71-0761f1eaa757",{"seo":5270,"_uid":5275,"author":5276,"content":5277,"headline":5273,"component":2582,"post_date":5540,"thumbnail":5541,"types_tag":5549,"features_tag":5556,"show_resource":59,"industries_tag":5557,"related_articles":5559},{"title":15,"plugin":16,"seoTitle":5271,"description":19,"seoKeywords":5272,"seoTitleInput":5273,"seoDescription":5274},"Why the Payroll Process is Broken and How to Fix It - Deputy UK","payroll process, payroll mistakes, payroll software","Why the Payroll Process is Broken and How to Fix It","Payday doesn’t bring the joy it once did. Your staff are frustrated and you’re constantly fixing mistakes. Let’s face it. The payroll process is broken — but you can easily fix it.\n","728a626f-cd2c-4c52-8be2-f79669145e78","a26fcb4f-13f5-434f-a646-58d1408491ce",[5278],{"_uid":5279,"content":5280,"component":2228},"28b61f89-be00-4003-96d0-ce067aae9592",{"type":31,"content":5281},[5282,5286,5290,5294,5299,5303,5315,5319,5323,5327,5333,5374,5381,5393,5397,5401,5451,5456,5460,5464,5512,5517,5521,5528],{"type":34,"content":5283},[5284],{"text":5285,"type":38},"When it comes to paying your staff, it’s never as straightforward as it seems. One employee worked overtime, skipped a shift, and another needed to be paid a different rate.",{"type":34,"content":5287},[5288],{"text":5289,"type":38},"Payday doesn’t bring the joy it once did. Your staff are frustrated, and you’re constantly fixing mistakes.",{"type":34,"content":5291},[5292],{"text":5293,"type":38},"Let’s face it. The payroll process is broken — but you can easily fix it.",{"type":1989,"attrs":5295,"content":5296},{"level":2057},[5297],{"text":5298,"type":38},"Payroll is complex",{"type":34,"content":5300},[5301],{"text":5302,"type":38},"On the surface, payroll is simple. Multiply hours worked by the pay rate, send the numbers to finance, and you’re done. The reality, of course, is more complex.",{"type":34,"content":5304},[5305,5307,5313],{"text":5306,"type":38},"First, you need to ",{"text":5308,"type":38,"marks":5309},"capture time",[5310],{"type":2045,"attrs":5311},{"href":5312,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/features/time-and-attendance",{"text":5314,"type":38},". It’s often manual, even paper-based, and massively prone to error. Next, you have to collect data. Is your team signing in on paper timesheets? Are you using a spreadsheet to “automate” data collection? How often are you finding mistakes, even at this stage? ",{"type":34,"content":5316},[5317],{"text":5318,"type":38},"Let’s say you’ve collected your timesheets and are ready to send them to your payroll team. If the data is unreliable or missing pieces, approval takes even longer and delays payroll calculation. ",{"type":34,"content":5320},[5321],{"text":5322,"type":38},"And speaking of calculation, this can be a serious headache for businesses that pay different rates depending on location, day of the week, hours worked, and age.",{"type":34,"content":5324},[5325],{"text":5326,"type":38},"Then, finally, it’s approved and ready to process. But issues with payslips come up and can be hard to track. ",{"type":1989,"attrs":5328,"content":5329},{"level":1991},[5330,5332],{"text":5331,"type":38},"The cost of inefficient payroll",{"type":1257},{"type":34,"content":5334},[5335,5341,5342,5343,5348,5358,5363,5369],{"text":5336,"type":38,"marks":5337},"Atlas Hotels is an award-winning hotel franchise group, with 25 years in business and 2.9 million guests welcomed each year. In addition, they’ve experienced phenomenal growth with an estate of 58 hotels. Deputy is used in 52 of their 58 branches.",[5338],{"type":1253,"attrs":5339},{"color":5340},"rgb(108, 106, 114)",{"type":1257},{"type":1257},{"text":5344,"type":38,"marks":5345},"Before ",[5346],{"type":1253,"attrs":5347},{"color":42},{"text":5349,"type":38,"marks":5350},"Deputy",[5351,5354,5355,5357],{"type":2045,"attrs":5352},{"href":5353,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/industry/hotels",{"type":1286},{"type":1253,"attrs":5356},{"color":42},{"type":3656},{"text":5359,"type":38,"marks":5360},", ",[5361],{"type":1253,"attrs":5362},{"color":42},{"text":4202,"type":38,"marks":5364},[5365,5367],{"type":2045,"attrs":5366},{"href":3909,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"type":1253,"attrs":5368},{"color":42},{"text":5370,"type":38,"marks":5371},"worked with a system that was a bolt-on to their purchasing software. Hotel managers, operations, and finance teams found themselves relying on Excel spreadsheets, and there was a lot of confusion around payroll and shift management. ",[5372],{"type":1253,"attrs":5373},{"color":42},{"type":34,"content":5375},[5376],{"text":5377,"type":38,"marks":5378},"“It was never really designed for us. It was a very outdated reporting system, making it hard to understand. Ultimately at the end of the month, there wasn't any real reporting to clarify our payroll,” says David Drummond, Cluster Operations Manager.  ",[5379],{"type":1253,"attrs":5380},{"color":42},{"type":34,"content":5382},[5383,5385,5391],{"text":5384,"type":38},"Acquired in 2018 by Stratford Retail Group, ",{"text":5386,"type":38,"marks":5387},"MPK Garages",[5388],{"type":2045,"attrs":5389},{"href":5390,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/customers/mpk-garages",{"text":5392,"type":38}," is a large forecourt operator with 29 sites across the midlands and northern England. MPK’s 150 employees include a mix of managers, service, cashiers, and delivery drivers. And a broken payroll system was costly.",{"type":34,"content":5394},[5395],{"text":5396,"type":38},"“Our head office had to manually reconcile payroll once a week, which took one person an entire day and inevitably resulted in errors,” says Nerissa Haskic, Director of Stratford Retail Group.",{"type":34,"content":5398},[5399],{"text":5400,"type":38},"Broken payroll can be hard to see. Your head office may not know how much admin work is needed to keep the payroll system working. Or maybe no one “owns” end-to-end payroll. Whatever the reason, that broken payroll is costing more than you think.",{"type":2000,"content":5402},[5403,5413,5423,5433],{"type":2003,"content":5404},[5405],{"type":34,"content":5406},[5407,5411],{"text":5408,"type":38,"marks":5409},"Dissatisfied employees.",[5410],{"type":1286},{"text":5412,"type":38}," Payroll glitches can easily dent morale, customer service, and productivity.",{"type":2003,"content":5414},[5415],{"type":34,"content":5416},[5417,5421],{"text":5418,"type":38,"marks":5419},"Poor visibility.",[5420],{"type":1286},{"text":5422,"type":38}," Without a clear view of hours, rates, and pay, businesses find it hard to make cost-related decisions.",{"type":2003,"content":5424},[5425],{"type":34,"content":5426},[5427,5431],{"text":5428,"type":38,"marks":5429},"Too much pressure.",[5430],{"type":1286},{"text":5432,"type":38}," Payroll inefficiency creates an even greater burden on an already stressed resource.",{"type":2003,"content":5434},[5435],{"type":34,"content":5436},[5437,5441,5443,5449],{"text":5438,"type":38,"marks":5439},"Compliance risk.",[5440],{"type":1286},{"text":5442,"type":38}," New laws are putting more pressure on businesses with hourly paid or shift workers to ",{"text":5444,"type":38,"marks":5445},"record, maintain, and publish",[5446],{"type":2045,"attrs":5447},{"href":5448,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/compliance",{"text":5450,"type":38}," accurate records of hours worked.",{"type":1989,"attrs":5452,"content":5453},{"level":2057},[5454],{"text":5455,"type":38},"Pay that works",{"type":34,"content":5457},[5458],{"text":5459,"type":38},"Payroll shouldn’t just work for the people at the top. Everyone on your team, including you, can benefit from a streamlined, accurate payroll.",{"type":34,"content":5461},[5462],{"text":5463,"type":38},"The key is to find systems that accurately automate the process for you. Easy payroll starts with simplified timesheets. Here are three things to look for to fix your broken payroll.",{"type":2000,"content":5465},[5466,5484,5494],{"type":2003,"content":5467},[5468],{"type":34,"content":5469},[5470,5474,5476,5482],{"text":5471,"type":38,"marks":5472},"Time capture and approval.",[5473],{"type":1286},{"text":5475,"type":38}," Allow employees to clock in and out with a ",{"text":5477,"type":38,"marks":5478},"mobile app, onsite kiosk, or SMS",[5479],{"type":2045,"attrs":5480},{"href":5481,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/features/employee-time-clock",{"text":5483,"type":38},". But on top of that, make sure your time capture system automatically generates timesheets that are instantly available for review and approval. Any queries can be solved before timesheets are sent to payroll. Bonus: find a system that manages custom pay rates, solving one of the biggest challenges in the payroll process.",{"type":2003,"content":5485},[5486],{"type":34,"content":5487},[5488,5492],{"text":5489,"type":38,"marks":5490},"Payroll integration.",[5491],{"type":1286},{"text":5493,"type":38}," Your scheduling tool should easily integrate into payroll systems to eliminate the other key manual step in the gross pay data flow process. That way, finance staff are freed up from tedious admin.",{"type":2003,"content":5495},[5496],{"type":34,"content":5497},[5498,5502,5504,5510],{"text":5499,"type":38,"marks":5500},"Reporting and compliance.",[5501],{"type":1286},{"text":5503,"type":38}," Ensure your system creates an accurate audit trail of employee details and makes it easy to ",{"text":5505,"type":38,"marks":5506},"manage pay rates",[5507],{"type":2045,"attrs":5508},{"href":5509,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/enterprise",{"text":5511,"type":38},", accrue leave and track time worked, breaks taken, and paid time off.",{"type":1989,"attrs":5513,"content":5514},{"level":2057},[5515],{"text":5516,"type":38},"Make pay work — Without the work",{"type":34,"content":5518},[5519],{"text":5520,"type":38},"Accurate timesheets, easy pay run, and error-free paychecks. It’s not a dream.",{"type":34,"content":5522},[5523],{"text":5524,"type":38,"marks":5525},"For Atlas Hotels, payroll is now more streamlined. “We’ve gone from hours to seconds for reporting, showing who’s working at which hotel and payroll reconciliation.  We can now update everyone’s payroll inhouse and it takes minutes thanks to Deputy,” says David Drummond, Cluster Operations Manager at Atlas Hotels. ",[5526],{"type":1253,"attrs":5527},{"color":5340},{"type":34,"content":5529},[5530,5532,5538],{"text":5531,"type":38},"Whether you manage a small coffee shop or a large restaurant chain, your payroll just got easier. Download ",{"text":5533,"type":38,"marks":5534},"Making Pay Work",[5535],{"type":2045,"attrs":5536},{"href":5537,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://info.deputy.com/lp/making-pay-work-ebook?utm_source=blog&utm_medium=organic&utm_campaign=cd_emea_gb_all_payrollpainebook_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":5539,"type":38}," to learn more tips to fix your broken payroll process.","2023-12-07 00:00",{"id":5542,"title":41,"plugin":43,"imageAlt":5543,"minWidth":1272,"imageName":5544,"imageS3Key":5545,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":5546,"imageOriginalUrl":5547,"sourceImageWidth":1541,"sourceImageHeight":5548},1197519,"why-the-payroll-process-is-broken-and-how-deputy-can-fix-it","why-the-payroll-process-is-broken-and-how-deputy-can-fix-it-thumbnail.png","f/64010/600x342/7bb15543dd/why-the-payroll-process-is-broken-and-how-deputy-can-fix-it-thumbnail.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/600x342/7bb15543dd/why-the-payroll-process-is-broken-and-how-deputy-can-fix-it-thumbnail.png","//a.storyblok.com/f/64010/600x342/7bb15543dd/why-the-payroll-process-is-broken-and-how-deputy-can-fix-it-thumbnail.png",342,[5550],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":5551,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":5554,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":5555,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":5552,"link":5553,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":44,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[697,438],[1087,1072,1201,815,850,835,909,936,1899,1898,1900,951,977,865,1000,1023,1047,1111,1136,1160,1175,1961,1867,887,5558],"1a2ccf59-34ca-4b88-a987-a3fa71ea7885",[],"gb/blog/why-the-payroll-process-is-broken-and-how-deputy-can-fix-it",4240,[],"eb606cac-1631-40ba-8d38-e799f810dfc4","2019-05-24T00:00:00.000Z",[5566,5569],{"id":5567,"name":5263,"slug":5543,"published":59,"full_slug":5568,"is_folder":17,"parent_id":4279},14080240,"au/blog/why-the-payroll-process-is-broken-and-how-deputy-can-fix-it",{"id":5570,"name":5263,"slug":5543,"published":59,"full_slug":5571,"is_folder":17,"parent_id":4275},13971015,"us/blog/why-the-payroll-process-is-broken-and-how-deputy-can-fix-it",{"name":5573,"created_at":5574,"published_at":5575,"updated_at":5576,"id":5577,"uuid":5578,"content":5579,"slug":5785,"full_slug":5786,"sort_by_date":90,"position":262,"tag_list":5787,"is_startpage":17,"parent_id":1966,"meta_data":90,"group_id":5788,"first_published_at":5789,"release_id":90,"lang":96,"path":90,"alternates":5790,"default_full_slug":90,"translated_slugs":90},"Ditch Dinosaur Scheduling","2024-04-15T08:13:26.477Z","2024-05-10T11:49:39.092Z","2024-05-10T11:49:39.127Z",478077919,"7e577736-1116-4dbb-afb3-940cd58c21c1",{"seo":5580,"_uid":1239,"footer":5585,"header":5586,"content":5587,"headline":5602,"component":1792,"post_date":1747,"thumbnail":5770,"types_tag":5773,"header_text":42,"spacing_top":1449,"features_tag":5780,"social_image":5782,"show_resource":59,"industries_tag":5784,"spacing_top_mobile":1456},{"_uid":1235,"title":15,"plugin":16,"seoTitle":5581,"description":19,"seoKeywords":5582,"seoTitleInput":5583,"seoDescription":5584},"Ditch Dinosaur Scheduling: Operation Upgrade Hotel  — Deputy","hotel scheduling software, hotel operations software, hotel demand planning, hotel workforce management, hotel employee scheduling, reduce hotel labour costs, deputy","Ditch Dinosaur Scheduling: Operation Upgrade Hotel ","Upgrade from spreadsheets! Streamline hotel scheduling, boost profits, & improve staff satisfaction. 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","text-line",{"_uid":5612,"text":5613,"component":5610},"5575a80e-22c4-455a-9062-f8332fc4c715","A single scheduling mishap - like a missing staff member during a peak check-in period - can lead to a domino effect of negative guest experiences and operational headaches. ",{"_uid":5615,"text":5616,"component":5610},"93f9d69a-11f5-475e-9434-4809a68ef79d","“Ditch Dinosaur Scheduling” is your guide to making a pivotal shift towards modernising your hotel operations by adopting modern, user-friendly, well-designed digital scheduling tools. ",{"type":31,"content":5618},[5619],{"type":34,"content":5620},[5621],{"text":5622,"type":38,"marks":5623},"Upgrade your hotel operations and boost profitability with streamlined scheduling and demand 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",{"type":34,"content":5835},[5836],{"text":5837,"type":38},"Read on for five tips to gain control over your profit margins and reduce your labour costs.",{"type":1989,"attrs":5839,"content":5840},{"level":2057},[5841],{"text":5842,"type":38},"1. Provide employees with predictable work schedules",{"type":34,"content":5844},[5845],{"text":5846,"type":38},"Many employers have discovered the cost-savings and other benefits of providing shift workers with fair and predictable schedules. ",{"type":34,"content":5848},[5849],{"text":5850,"type":38},"Implementing similar practices in your workplace will likely decrease employee stress, increase employee morale, and significantly save labour costs. Employees have time to plan for transportation, arrange for childcare, and reduce no-show shifts. 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You can’t spend hours glued to your computer to make some staffing decisions. Instead, use a ",{"text":6065,"type":38,"marks":6066},"mobile app",[6067],{"type":2045,"attrs":6068},{"href":6069,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/mobile",{"text":6071,"type":38}," to schedule — and make changes — from anywhere. ",{"type":1989,"attrs":6073,"content":6074},{"level":2057},[6075],{"text":6076,"type":38},"4. Reduce employee turnover and increase productivity",{"type":34,"content":6078},[6079,6081,6087],{"text":6080,"type":38},"It ",{"text":6082,"type":38,"marks":6083},"costs far more to replace an employee",[6084],{"type":2045,"attrs":6085},{"href":6086,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.huffpost.com/entry/high-turnover-costs-way-more-than-you-think_b_9197238",{"text":6088,"type":38}," than to retain great employees. So take the time to invest in keeping your staff happy. Whether you manage a craft brewery or a large franchise, you’re focused on making a quality product or providing top-notch service. But to do that, you need to attract quality talent, retain those workers, and use emerging technology to empower a smarter workforce.",{"type":34,"content":6090},[6091,6093,6099],{"text":6092,"type":38},"According to a ",{"text":6094,"type":38,"marks":6095},"recent survey of more than 1,000 UK shift workers",[6096],{"type":2045,"attrs":6097},{"href":6098,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/insights/state-of-shift-work-report-2023-uk",{"text":6100,"type":38},", 35% who are merely content with their jobs are looking to move. Here are three tips to help your staff feel more secure in their jobs — and to reduce the chances of unwanted employee turnover.",{"type":34,"content":6102},[6103],{"text":5854,"type":38,"marks":6104},[6105,6106],{"type":1286},{"type":3698},{"type":2000,"content":6108},[6109,6126,6144],{"type":2003,"content":6110},[6111],{"type":34,"content":6112},[6113,6117,6119,6124],{"text":6114,"type":38,"marks":6115},"Empower your team. ",[6116],{"type":1286},{"text":6118,"type":38},"Enable your team to ",{"text":6120,"type":38,"marks":6121},"swap shifts",[6122],{"type":2045,"attrs":6123},{"href":4972,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":6125,"type":38}," with other employees in their squad to avoid last-minute no-shows.",{"type":2003,"content":6127},[6128],{"type":34,"content":6129},[6130,6134,6136,6142],{"text":6131,"type":38,"marks":6132},"Give your staff a seat at the table. ",[6133],{"type":1286},{"text":6135,"type":38}," Employees can quickly disengage when they don’t feel they have transparency in decision-making. Use your ",{"text":6137,"type":38,"marks":6138},"communication app",[6139],{"type":2045,"attrs":6140},{"href":6141,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/features/collaboration",{"text":6143,"type":38}," — and turn on read receipts — to have a clear communication record.",{"type":2003,"content":6145},[6146],{"type":34,"content":6147},[6148,6152,6154,6160],{"text":6149,"type":38,"marks":6150},"Make wellness a priority.",[6151],{"type":1286},{"text":6153,"type":38}," From mental to physical health, it’s your job to keep ",{"text":6155,"type":38,"marks":6156},"employee wellness",[6157],{"type":2045,"attrs":6158},{"href":6159,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/blog/digital-wellness-the-future-of-employee-wellbeing",{"text":6161,"type":38}," in check. Happy employees lead to happy customers — and lower employee turnover. ",{"type":1989,"attrs":6163,"content":6164},{"level":2057},[6165],{"text":6166,"type":38},"5. Incentivise performance",{"type":34,"content":6168},[6169],{"text":6170,"type":38},"Bonuses and commission payments are a great way to incentivise employees always to do their best work. Bonus plans should be based on measurable performance metrics. Likewise, commission plans should be based on meeting key sales metrics. When your employees are at their most productive, sales will likely be increased, leading to greater profit margins and greater employee morale -- who doesn’t love the opportunity to earn more money in the form of a bonus or commission payment? ",{"type":34,"content":6172},[6173],{"text":5854,"type":38,"marks":6174},[6175,6176],{"type":1286},{"type":3698},{"type":2000,"content":6178},[6179,6189,6199],{"type":2003,"content":6180},[6181],{"type":34,"content":6182},[6183,6187],{"text":6184,"type":38,"marks":6185},"Align bonuses with clear outcomes. ",[6186],{"type":1286},{"text":6188,"type":38},"Review bonus plans and make sure they measurably incentivise performance.",{"type":2003,"content":6190},[6191],{"type":34,"content":6192},[6193,6197],{"text":6194,"type":38,"marks":6195},"Make goals a priority.",[6196],{"type":1286},{"text":6198,"type":38}," Review commission plans to ensure that sales metrics and commission payouts are current and aligned with your sales goals.",{"type":2003,"content":6200},[6201],{"type":34,"content":6202},[6203,6207],{"text":6204,"type":38,"marks":6205},"Communicate often.",[6206],{"type":1286},{"text":6208,"type":38}," Communicate performance goals to managers and staff to ensure everyone is on the same page about what is required and the incentives.",{"type":1989,"attrs":6210,"content":6211},{"level":2057},[6212],{"text":6213,"type":38},"Reduce turnover — and increase productivity",{"type":34,"content":6215},[6216],{"text":6217,"type":38},"In conclusion, reducing labour costs in the UK accommodation sector requires a strategic approach focusing on fair scheduling practices, minimising pay overages, optimising work schedules, reducing employee turnover, and incentivising performance. Implement these tips today to start seeing an improvement in your labour cost efficiency.",{"type":34,"content":6219},[6220,6224,6226,6232],{"text":2525,"type":38,"marks":6221},[6222],{"type":1253,"attrs":6223},{"color":3645},{"text":6225,"type":38},"Use emerging technology to empower a smarter workforce, streamline your workforce management and reduce labour costs: sign up now for a ",{"text":6227,"type":38,"marks":6228},"free trial of Deputy",[6229],{"type":2045,"attrs":6230},{"href":6231,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/free-trial",{"text":6233,"type":38},", and learn how you and your staff can be more productive — and save money.","2023-11-28 00:00",{"_uid":6236,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6237,"minWidth":1272,"imageName":6238,"imageS3Key":6239,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":6240,"imageOriginalUrl":6241,"sourceImageWidth":1272,"sourceImageHeight":1800},"d310c111-76d6-4271-af89-0a8e3ac8fc8d","labour costs reducing","reducing-labour-costs-accomodation.jpg","f/64010/1200x630/8ca3fc94f1/reducing-labour-costs-accomodation.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/8ca3fc94f1/reducing-labour-costs-accomodation.jpg","//a.storyblok.com/f/64010/1200x630/8ca3fc94f1/reducing-labour-costs-accomodation.jpg",[],[],[],[],"5-proven-strategies-to-slash-labour-costs-in-your-accommodation-business","gb/blog/5-proven-strategies-to-slash-labour-costs-in-your-accommodation-business",-69110,[],"611e0c66-042f-4506-a7fe-24ab6c1e425f","2023-11-28T18:55:41.939Z",[6253,6256],{"id":6254,"name":5800,"slug":6246,"published":59,"full_slug":6255,"is_folder":17,"parent_id":4275},412809769,"us/blog/5-proven-strategies-to-slash-labour-costs-in-your-accommodation-business",{"id":6257,"name":5800,"slug":6258,"published":59,"full_slug":6259,"is_folder":17,"parent_id":4279},412809768,"5-proven-strategies-to-slash-labour-costs","au/blog/5-proven-strategies-to-slash-labour-costs",{"name":6261,"created_at":6262,"published_at":6263,"updated_at":6264,"id":6265,"uuid":6266,"content":6267,"slug":6807,"full_slug":6808,"sort_by_date":90,"position":6809,"tag_list":6810,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":6811,"first_published_at":6263,"release_id":90,"lang":96,"path":90,"alternates":6812,"default_full_slug":90,"translated_slugs":90},"The Human Side of Employee Onboarding: Creating Memorable Experiences","2023-11-26T23:17:47.590Z","2023-11-26T23:23:26.338Z","2023-11-26T23:23:26.373Z",410975634,"3256de1a-2eab-4219-bc31-882aa2bdd75f",{"seo":6268,"_uid":6274,"author":1982,"content":6275,"headline":6261,"component":2582,"post_date":6794,"thumbnail":6795,"types_tag":6803,"features_tag":6804,"show_resource":59,"industries_tag":6805,"related_articles":6806},{"_uid":6269,"title":15,"plugin":16,"seoTitle":6270,"description":19,"seoKeywords":6271,"seoTitleInput":6272,"seoDescription":6273},"0653df44-0f9c-4d2d-a6a0-b06e84e63a43","The Human Side of Employee Onboarding — Deputy","employee onboarding","The Human Side of Employee Onboarding","The human side of employee onboarding – read on to find out how to create a well-thought-out, motivational onboarding process that encourages growth.","ddda0c97-efd8-4b7e-a436-db31def1c76d",[6276],{"_uid":6277,"content":6278,"component":2228},"1b5526ea-ba49-4a12-8a32-66f6e2a3fb41",{"type":31,"content":6279},[6280,6287,6294,6301,6308,6316,6331,6338,6359,6406,6414,6421,6428,6436,6443,6452,6459,6466,6487,6495,6502,6509,6529,6536,6543,6551,6558,6565,6585,6593,6600,6607,6614,6621,6629,6636,6643,6651,6658,6665,6676,6687,6698,6737,6748,6759,6770,6777,6785,6793],{"type":34,"content":6281},[6282],{"text":6283,"type":38,"marks":6284},"Recruitment can be a lengthy and expensive process. A new hire can take a while to get up to expected productivity levels, which all come at a cost to your organisation. With all this weighing on you, you may be tempted to push the 'hit the ground running' mentality. ",[6285],{"type":1253,"attrs":6286},{"color":3645},{"type":34,"content":6288},[6289],{"text":6290,"type":38,"marks":6291},"However, businesses that do so end up with disengaged, frustrated, and under-supported employees. So, what can businesses do instead? They should have a well-thought-out, motivational onboarding process that encourages growth. ",[6292],{"type":1253,"attrs":6293},{"color":3645},{"type":34,"content":6295},[6296],{"text":6297,"type":38,"marks":6298},"When an onboarding process is done right, it can create a feeling of belonging and loyalty. And ultimately boost productivity, performance, and employee retention rates. Keep reading to learn more.",[6299],{"type":1253,"attrs":6300},{"color":3645},{"type":34,"content":6302},[6303],{"type":2119,"attrs":6304},{"id":6305,"alt":42,"src":6306,"title":42,"source":42,"copyright":42,"meta_data":6307},13079183,"https://a.storyblok.com/f/64010/1600x1066/520c20956d/the-human-side-of-employee-onboarding-creating-memorable-experiences.jpeg",{},{"type":1989,"attrs":6309,"content":6310},{"level":2057},[6311],{"text":6312,"type":38,"marks":6313},"Employee Onboarding and Human Connection",[6314],{"type":1253,"attrs":6315},{"color":3645},{"type":34,"content":6317},[6318,6326],{"text":514,"type":38,"marks":6319},[6320,6323,6325],{"type":2045,"attrs":6321},{"href":6322,"uuid":90,"anchor":90,"target":1547,"linktype":194},"https://www.deputy.com/gb/hr-software/employee-onboarding",{"type":1253,"attrs":6324},{"color":3654},{"type":3656},{"text":6327,"type":38,"marks":6328}," isn’t all about paperwork and procedures. It's also about fostering a human connection in the workplace. At its core, employee onboarding is all about interpersonal relationships – which cultivates a sense of belonging for new employees",[6329],{"type":1253,"attrs":6330},{"color":3645},{"type":34,"content":6332},[6333],{"text":6334,"type":38,"marks":6335},"The human connection aspect of onboarding is about bridging the gap between newcomers and their colleagues. When new hires feel welcomed and connected to their team, they are likelier to become engaged, share ideas, and collaborate. ",[6336],{"type":1253,"attrs":6337},{"color":3645},{"type":34,"content":6339},[6340,6345,6354],{"text":6341,"type":38,"marks":6342},"This can all impact their long-term commitment to the organisation and productivity levels. This has been reflected time and again by studies and surveys. One well-known study showed that",[6343],{"type":1253,"attrs":6344},{"color":3645},{"text":6346,"type":38,"marks":6347}," 93% of respondents",[6348,6351,6353],{"type":2045,"attrs":6349},{"href":6350,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://press.careerbuilder.com/2018-10-30-Job-Seekers-Are-Now-in-the-Drivers-Seat-and-Expect-Next-Gen-Recruiting-and-New-Hire-Experiences-Survey-Finds",{"type":1253,"attrs":6352},{"color":3654},{"type":3656},{"text":6355,"type":38,"marks":6356}," agreed that a well-thought-out onboarding process influenced their idea to remain at their company. ",[6357],{"type":1253,"attrs":6358},{"color":3645},{"type":34,"content":6360},[6361,6366,6375,6380,6389,6394,6402],{"text":6362,"type":38,"marks":6363},"Other studies indicate that a strong onboarding process can",[6364],{"type":1253,"attrs":6365},{"color":3645},{"text":6367,"type":38,"marks":6368}," improve new hire retention by 82%",[6369,6372,6374],{"type":2045,"attrs":6370},{"href":6371,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://b2b-assets.glassdoor.com/the-true-cost-of-a-bad-hire.pdf",{"type":1253,"attrs":6373},{"color":3654},{"type":3656},{"text":6376,"type":38,"marks":6377},", with employees feeling",[6378],{"type":1253,"attrs":6379},{"color":3645},{"text":6381,"type":38,"marks":6382}," 18 times more committed",[6383,6386,6388],{"type":2045,"attrs":6384},{"href":6385,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.bamboohr.com/resources/ebooks/the-definitive-guide-to-onboarding",{"type":1253,"attrs":6387},{"color":3654},{"type":3656},{"text":6390,"type":38,"marks":6391}," to their organisation when compared to those with poor onboarding. Good onboarding can also boost levels of",[6392],{"type":1253,"attrs":6393},{"color":3645},{"text":6395,"type":38,"marks":6396}," productivity by over 70%",[6397,6399,6401],{"type":2045,"attrs":6398},{"href":6371,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":6400},{"color":3654},{"type":3656},{"text":1580,"type":38,"marks":6403},[6404],{"type":1253,"attrs":6405},{"color":3645},{"type":1989,"attrs":6407,"content":6408},{"level":2057},[6409],{"text":6410,"type":38,"marks":6411},"The Role of Emotional Intelligence in Employee Onboarding",[6412],{"type":1253,"attrs":6413},{"color":3645},{"type":34,"content":6415},[6416],{"text":6417,"type":38,"marks":6418},"Empathy and emotional intelligence are essential in creating a positive onboarding experience. Empathetic managers can put themselves in the new employee's shoes. They understand the unique challenges and emotions of new recruits. ",[6419],{"type":1253,"attrs":6420},{"color":3645},{"type":34,"content":6422},[6423],{"text":6424,"type":38,"marks":6425},"Armed with this information, they can provide the right support by giving reassurance and guidance and making onboarding less daunting. Knowing this, how can organisations build a memorable, motivational onboarding process?",[6426],{"type":1253,"attrs":6427},{"color":3645},{"type":1989,"attrs":6429,"content":6430},{"level":2057},[6431],{"text":6432,"type":38,"marks":6433},"How to Create a Memorable Onboarding Experience",[6434],{"type":1253,"attrs":6435},{"color":3645},{"type":34,"content":6437},[6438],{"text":6439,"type":38,"marks":6440},"Your employee onboarding process begins before the new recruit’s first day. But done right, onboarding takes months, giving employees the time and resources needed to thrive at your organisation. Below are our recommendations for building a compelling onboarding experience.",[6441],{"type":1253,"attrs":6442},{"color":3645},{"type":1989,"attrs":6444,"content":6445},{"level":2126},[6446],{"text":6447,"type":38,"marks":6448},"1. During Recruitment",[6449],{"type":1253,"attrs":6450},{"color":6451},"rgb(67, 67, 67)",{"type":34,"content":6453},[6454],{"text":6455,"type":38,"marks":6456},"Your employee’s experience begins during the hiring phase. Every step should be welcoming, thoughtful, and seamless. Rather than considering recruitment as some test, consider it a way to get to know each other and see if it’s the right fit.. This can save you money and time in the long run.",[6457],{"type":1253,"attrs":6458},{"color":3645},{"type":34,"content":6460},[6461],{"text":6462,"type":38,"marks":6463},"Ensure you have a clear job description that accurately outlines what is expected. Your prospective employees should know what it is like to work at your company by knowing their daily requirements. ",[6464],{"type":1253,"attrs":6465},{"color":3645},{"type":34,"content":6467},[6468,6473,6482],{"text":6469,"type":38,"marks":6470},"Throughout the ",[6471],{"type":1253,"attrs":6472},{"color":3645},{"text":6474,"type":38,"marks":6475},"hiring process",[6476,6479,6481],{"type":2045,"attrs":6477},{"href":6478,"uuid":90,"anchor":90,"target":1547,"linktype":194},"https://www.deputy.com/gb/blog/7-best-practices-for-an-effective-hiring-process",{"type":1253,"attrs":6480},{"color":3654},{"type":3656},{"text":6483,"type":38,"marks":6484},", prove your commitment to open communication by keeping them updated at every stage. Respond promptly to any questions they may have.",[6485],{"type":1253,"attrs":6486},{"color":3645},{"type":1989,"attrs":6488,"content":6489},{"level":2126},[6490],{"text":6491,"type":38,"marks":6492},"2. The Job Offer",[6493],{"type":1253,"attrs":6494},{"color":6451},{"type":34,"content":6496},[6497],{"text":6498,"type":38,"marks":6499},"Give the job offer over the phone to keep the whole process human and meaningful. Be polite and responsive during any relevant salary negotiations. If handled badly, the process can become confrontational and tense — which is not the best start to an employee’s experience.",[6500],{"type":1253,"attrs":6501},{"color":3645},{"type":34,"content":6503},[6504],{"text":6505,"type":38,"marks":6506},"Consider flexibility at every stage, especially if this value is significant to your company. This will come into play when discussing starting dates and working options, such as remote or hybrid working.",[6507],{"type":1253,"attrs":6508},{"color":3645},{"type":34,"content":6510},[6511,6516,6525],{"text":6512,"type":38,"marks":6513},"During this crucial stage, some companies like to send out welcome packs. They can include an employee handbook, an office map, information on culture and strategy, and a",[6514],{"type":1253,"attrs":6515},{"color":3645},{"text":6517,"type":38,"marks":6518}," pre-onboarding survey.",[6519,6522,6524],{"type":2045,"attrs":6520},{"href":6521,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://peopleinsight.co.uk/employee-surveys/employee-surveys-retention/",{"type":1253,"attrs":6523},{"color":3654},{"type":3656},{"text":4369,"type":38,"marks":6526},[6527],{"type":1253,"attrs":6528},{"color":3645},{"type":34,"content":6530},[6531],{"text":6532,"type":38,"marks":6533},"Surveys can provide useful baseline data that will allow you to track and increase levels of employee engagement. You might also want to include something fun, like a branded mug or t-shirt, to get them even more excited about their first day.",[6534],{"type":1253,"attrs":6535},{"color":3645},{"type":34,"content":6537},[6538],{"type":2119,"attrs":6539},{"id":6540,"alt":42,"src":6541,"title":42,"source":42,"copyright":42,"meta_data":6542},13079213,"https://a.storyblok.com/f/64010/1600x1280/8d610a0252/the-human-side-of-employee-onboarding.jpeg",{},{"type":1989,"attrs":6544,"content":6545},{"level":2126},[6546],{"text":6547,"type":38,"marks":6548},"3. The First Day",[6549],{"type":1253,"attrs":6550},{"color":6451},{"type":34,"content":6552},[6553],{"text":6554,"type":38,"marks":6555},"Every employee should know what to expect on day one. You don’t want them to feel lost, confused, or forgotten at any point. With a clear schedule and checklist, your employee will know exactly how their day will pan out. ",[6556],{"type":1253,"attrs":6557},{"color":3645},{"type":34,"content":6559},[6560],{"text":6561,"type":38,"marks":6562},"It’s a good idea to start with an office tour and to arrange a welcome meeting before being introduced to their team. The manager should outline their role, their purpose (and how it supports the company’s mission and goals), and how success will be measured.",[6563],{"type":1253,"attrs":6564},{"color":3645},{"type":34,"content":6566},[6567,6572,6581],{"text":6568,"type":38,"marks":6569},"With the more expected tasks, such as setting up new equipment, creating new passwords, and logging into accounts, consider taking your new employee out for lunch or coffee with other key team members. This will allow them to get a feel of the ",[6570],{"type":1253,"attrs":6571},{"color":3645},{"text":6573,"type":38,"marks":6574},"workplace culture",[6575,6578,6580],{"type":2045,"attrs":6576},{"href":6577,"uuid":90,"anchor":90,"target":1547,"linktype":194},"https://www.deputy.com/gb/blog/companies-that-totally-rock-their-company-culture",{"type":1253,"attrs":6579},{"color":3654},{"type":3656},{"text":1580,"type":38,"marks":6582},[6583],{"type":1253,"attrs":6584},{"color":3645},{"type":1989,"attrs":6586,"content":6587},{"level":2126},[6588],{"text":6589,"type":38,"marks":6590},"4. The First Week",[6591],{"type":1253,"attrs":6592},{"color":6451},{"type":34,"content":6594},[6595],{"text":6596,"type":38,"marks":6597},"This is a great time to set expectations and performance objectives. Focus on the next three months, six months, and a year. Knowing what should be done by certain timeframes will help employees stay on track and keep them motivated. ",[6598],{"type":1253,"attrs":6599},{"color":3645},{"type":34,"content":6601},[6602],{"text":6603,"type":38,"marks":6604},"However, they should be supported with regular one-on-one meetings with their manager to hold them accountable and motivated. Make sure the first meeting happens in week one.",[6605],{"type":1253,"attrs":6606},{"color":3645},{"type":34,"content":6608},[6609],{"text":6610,"type":38,"marks":6611},"The first week is crucial for developing relationships between managers and employees. Share how feedback works and explain. How you assign tasks and how the business operates. These insights will help set the tone for the months to come.",[6612],{"type":1253,"attrs":6613},{"color":3645},{"type":34,"content":6615},[6616],{"type":2119,"attrs":6617},{"id":6618,"alt":42,"src":6619,"title":42,"source":42,"copyright":42,"meta_data":6620},13079214,"https://a.storyblok.com/f/64010/512x341/db3e9b730a/human-side-of-employee-onboarding.jpeg",{},{"type":1989,"attrs":6622,"content":6623},{"level":2126},[6624],{"text":6625,"type":38,"marks":6626},"5. The First Three Months",[6627],{"type":1253,"attrs":6628},{"color":6451},{"type":34,"content":6630},[6631],{"text":6632,"type":38,"marks":6633},"Continue to schedule regular one-on-ones during these months. Hold a thirty-day check-in to see how your new hire is doing. Gather feedback on the onboarding process, how they’re tracking assignments, and if they have any outstanding questions or concerns.",[6634],{"type":1253,"attrs":6635},{"color":3645},{"type":34,"content":6637},[6638],{"text":6639,"type":38,"marks":6640},"Continual assessment and communication will show you care about your employee’s input and insights. On a human level, employees need to know that their voices are being valued and heard.",[6641],{"type":1253,"attrs":6642},{"color":3645},{"type":1989,"attrs":6644,"content":6645},{"level":2057},[6646],{"text":6647,"type":38,"marks":6648},"How to Measure Employee Onboarding Success",[6649],{"type":1253,"attrs":6650},{"color":3645},{"type":34,"content":6652},[6653],{"text":6654,"type":38,"marks":6655},"You may think you’re doing everything right. Still, you can’t be sure of its effectiveness in employee engagement, retention, and productivity unless you track and measure the process over time. ",[6656],{"type":1253,"attrs":6657},{"color":3645},{"type":34,"content":6659},[6660],{"text":6661,"type":38,"marks":6662},"So, how can you tell if your employee onboarding process is impactful? There are many ways in which you can measure the impact of onboarding:",[6663],{"type":1253,"attrs":6664},{"color":3645},{"type":2000,"content":6666},[6667],{"type":2003,"content":6668},[6669],{"type":34,"content":6670},[6671],{"text":6672,"type":38,"marks":6673},"Employee surveys: Use surveys to ask questions about their experiences, the quality of training, and overall satisfaction. Analysing these responses can offer valuable insights–especially if they’re carried out over time at different points.",[6674],{"type":1253,"attrs":6675},{"color":3645},{"type":2000,"content":6677},[6678],{"type":2003,"content":6679},[6680],{"type":34,"content":6681},[6682],{"text":6683,"type":38,"marks":6684},"Time to Productivity: Measure the time new employees take to become fully productive. Compare this to industry benchmarks or the company's historical data. A shorter time to productivity often indicates a successful onboarding process.",[6685],{"type":1253,"attrs":6686},{"color":3645},{"type":2000,"content":6688},[6689],{"type":2003,"content":6690},[6691],{"type":34,"content":6692},[6693],{"text":6694,"type":38,"marks":6695},"Retention rates: Track employee retention rates, particularly during the first year of employment. High turnover among recently onboarded employees might suggest issues with the onboarding process.",[6696],{"type":1253,"attrs":6697},{"color":3645},{"type":2000,"content":6699},[6700],{"type":2003,"content":6701},[6702],{"type":34,"content":6703},[6704,6709,6718,6723,6732],{"text":6705,"type":38,"marks":6706},"Engagement levels: Assess the engagement levels of newly onboarded employees. ",[6707],{"type":1253,"attrs":6708},{"color":3645},{"text":6710,"type":38,"marks":6711},"Engaged employees",[6712,6715,6717],{"type":2045,"attrs":6713},{"href":6714,"uuid":90,"anchor":90,"target":1547,"linktype":194},"https://www.deputy.com/gb/blog/7-employee-engagement-ideas-that-drive-business-results",{"type":1253,"attrs":6716},{"color":3654},{"type":3656},{"text":6719,"type":38,"marks":6720}," are more likely to stay with the organisation and perform well. You can measure engagement through ",[6721],{"type":1253,"attrs":6722},{"color":3645},{"text":6724,"type":38,"marks":6725},"employee engagement surveys",[6726,6729,6731],{"type":2045,"attrs":6727},{"href":6728,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://peopleinsight.co.uk/employee-surveys/employee-engagement/",{"type":1253,"attrs":6730},{"color":3654},{"type":3656},{"text":6733,"type":38,"marks":6734}," or by tracking participation in company activities and initiatives.",[6735],{"type":1253,"attrs":6736},{"color":3645},{"type":2000,"content":6738},[6739],{"type":2003,"content":6740},[6741],{"type":34,"content":6742},[6743],{"text":6744,"type":38,"marks":6745},"Performance metrics: Analyse the performance of newly onboarded employees. Compare their performance metrics with employees with longer tenures. Improved performance can be a sign of effective onboarding.",[6746],{"type":1253,"attrs":6747},{"color":3645},{"type":2000,"content":6749},[6750],{"type":2003,"content":6751},[6752],{"type":34,"content":6753},[6754],{"text":6755,"type":38,"marks":6756},"Manager feedback: Collect feedback from managers who oversee new employees. Their insights can illuminate whether the onboarding process adequately prepares employees for their roles and responsibilities.",[6757],{"type":1253,"attrs":6758},{"color":3645},{"type":2000,"content":6760},[6761],{"type":2003,"content":6762},[6763],{"type":34,"content":6764},[6765],{"text":6766,"type":38,"marks":6767},"Retention interviews: Conduct retention interviews and feedback sessions with longstanding employees. Ask them about their onboarding experiences and whether it contributed to their decision to stay. Explore how the process could be improved.",[6768],{"type":1253,"attrs":6769},{"color":3645},{"type":34,"content":6771},[6772],{"text":6773,"type":38,"marks":6774},"The journey of employee onboarding goes far beyond paperwork and processes. It’s about fostering a sense of belonging, empowerment, and engagement. By prioritising the human side of onboarding, organisations can create memorable experiences. Not to mention engaged and productive employees. Remember, the first impressions made on new hires can leave a lasting impact, so make them positive and meaningful.",[6775],{"type":1253,"attrs":6776},{"color":3645},{"type":34,"content":6778},[6779],{"text":6780,"type":38,"marks":6781},"By Kate Pritchard",[6782,6783],{"type":1286},{"type":1253,"attrs":6784},{"color":3645},{"type":34,"content":6786},[6787],{"text":6788,"type":38,"marks":6789},"Kate Pritchard, Head of Consulting at People Insight and qualified leadership coach, is an employee experience expert and leadership coach with over 20 years of experience in employee research. Kate is passionate about helping organisations create workplaces where employees and performance thrive.",[6790,6791],{"type":3698},{"type":1253,"attrs":6792},{"color":3645},{"type":34},"2023-11-27 00:00",{"_uid":6796,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1272,"imageName":6797,"imageS3Key":6798,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":6799,"imageOriginalUrl":6800,"sourceImageWidth":6801,"sourceImageHeight":6802},"c815ef9d-4138-4896-9b4e-07b5fb54b3f7","the-human-side-of-employee-onboarding-creating-memorable-experiences.jpeg","f/64010/1600x1066/520c20956d/the-human-side-of-employee-onboarding-creating-memorable-experiences.jpeg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1600x1066/520c20956d/the-human-side-of-employee-onboarding-creating-memorable-experiences.jpeg","//a.storyblok.com/f/64010/1600x1066/520c20956d/the-human-side-of-employee-onboarding-creating-memorable-experiences.jpeg",1600,1066,[],[],[],[],"the-human-side-of-employee-onboarding-creating-memorable-experiences","gb/blog/the-human-side-of-employee-onboarding-creating-memorable-experiences",-69100,[],"d6fca349-794c-4982-b2fd-1b24c6981077",[6813,6816],{"id":6814,"name":6261,"slug":6807,"published":59,"full_slug":6815,"is_folder":17,"parent_id":4275},410944089,"us/blog/the-human-side-of-employee-onboarding-creating-memorable-experiences",{"id":6817,"name":6261,"slug":6807,"published":59,"full_slug":6818,"is_folder":17,"parent_id":4279},410975680,"au/blog/the-human-side-of-employee-onboarding-creating-memorable-experiences",{"name":6820,"created_at":6821,"published_at":6822,"updated_at":6823,"id":6824,"uuid":6825,"content":6826,"slug":7075,"full_slug":7076,"sort_by_date":90,"position":7077,"tag_list":7078,"is_startpage":17,"parent_id":7079,"meta_data":90,"group_id":7080,"first_published_at":7081,"release_id":90,"lang":96,"path":90,"alternates":7082,"default_full_slug":90,"translated_slugs":90},"Deputy in the Gallery World: Why Tate Museums Digitised Their Scheduling","2023-11-16T11:11:57.816Z","2024-04-08T00:38:18.600Z","2024-04-08T00:38:18.626Z",406854995,"c5d25681-4281-4ddc-be15-5b13ba0ed66c",{"seo":6827,"_uid":6833,"logo":6834,"plan":6843,"video":42,"excerpt":6844,"headline":6820,"industry":6845,"location":6846,"component":133,"post_date":6847,"thumbnail":6848,"types_tag":6855,"story_image":6862,"story_quote":6872,"features_tag":6875,"show_resource":59,"story_content":6876,"industries_tag":6912,"solution_image":6913,"solution_quote":6921,"challenge_image":6930,"challenge_quote":6938,"customer_glance":6947,"current_customer":6957,"solution_content":6958,"challenge_content":7050,"customer_story_headline":7066},{"_uid":6828,"title":15,"plugin":16,"seoTitle":6829,"description":19,"seoKeywords":6830,"seoTitleInput":6831,"seoDescription":6832},"d4ed00d4-cc93-47e7-afbf-c6c78e5fda07","Tate Modern Streamlines Scheduling with Deputy — Deputy","deputy, tate modern, customer story, tate modern deputy customer story ","Tate Modern Streamlines Scheduling with Deputy","Deputy helped Tate museums digitise their scheduling and improve staff satisfaction and managerial oversight with its user interface and month-view feature. ","f22c8602-7baf-41d5-9fd4-ec6cdb8a026d",{"_uid":6835,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6836,"minWidth":706,"imageName":6837,"imageS3Key":6838,"description":44,"mobileWidth":6839,"desktopWidth":6839,"assetSelector":42,"imagePublicUrl":6840,"imageOriginalUrl":6841,"sourceImageWidth":1541,"sourceImageHeight":6842},"d66f247e-0447-4463-90b2-80d2ba1e0c4c","deputy, tate, customer story, deputy customer story","tate-logo.jpg","f/64010/600x425/9e9ae4a5f5/tate-logo.jpg","150","https://s3.amazonaws.com/a.storyblok.com/f/64010/600x425/9e9ae4a5f5/tate-logo.jpg","//a.storyblok.com/f/64010/600x425/9e9ae4a5f5/tate-logo.jpg",425,"premium","We settled on Deputy due to its visual clarity, month-view feature, easy navigation and user-friendly interface",[1000,835,1201],"London, United Kingdom","2023-11-21 00:00",{"_uid":6849,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6850,"imageName":6851,"imageS3Key":6852,"description":44,"assetSelector":42,"imagePublicUrl":6853,"imageOriginalUrl":6854,"sourceImageWidth":5767,"sourceImageHeight":5768},"70a09ad7-e461-4955-b942-1d6e2d000673","tate modern deputy customer story ","tate-modern.png","f/64010/740x392/9fdec75ac3/tate-modern.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/740x392/9fdec75ac3/tate-modern.png","https://a.storyblok.com/f/64010/740x392/9fdec75ac3/tate-modern.png",[6856],{"name":120,"created_at":121,"published_at":122,"updated_at":123,"id":124,"uuid":125,"content":6857,"slug":133,"full_slug":134,"sort_by_date":90,"position":135,"tag_list":6860,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":137,"first_published_at":138,"release_id":90,"lang":96,"path":90,"alternates":6861,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":127,"icon":6858,"link":6859,"name":120,"subline":131,"headline":132,"component":87},{"_uid":129,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":44,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],{"_uid":6863,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6864,"minWidth":1422,"imageName":6865,"imageS3Key":6866,"description":44,"mobileWidth":6867,"desktopWidth":6868,"assetSelector":42,"imagePublicUrl":6869,"imageOriginalUrl":6870,"sourceImageWidth":1422,"sourceImageHeight":6871},"347cc5c5-5bb3-4bad-b643-27af539bf99a","tate modern, deputy, customer story, deputy customer story","tate-modern-customer-story.jpg","f/64010/1300x682/ac8d46ed29/tate-modern-customer-story.jpg","335","650","https://s3.amazonaws.com/a.storyblok.com/f/64010/1300x682/ac8d46ed29/tate-modern-customer-story.jpg","//a.storyblok.com/f/64010/1300x682/ac8d46ed29/tate-modern-customer-story.jpg",682,{"type":31,"content":6873},[6874],{"type":34},[5781,559,752,774,394],{"type":31,"content":6877},[6878,6885,6892],{"type":34,"content":6879},[6880],{"text":6881,"type":38,"marks":6882},"When it comes to modern art, Tate Modern and Tate Britain are two of the world’s leading institutions. Tate Modern and Tate Britain are two of four art galleries in London, Liverpool and Cornwall. The other two are known as Tate Liverpool and Tate St Ives. ",[6883],{"type":1253,"attrs":6884},{"color":3645},{"type":34,"content":6886},[6887],{"text":6888,"type":38,"marks":6889},"Tate’s mission is to increase public enjoyment and understanding of British art from the 16th century to modern times, and of international modern and contemporary art. Overall, the Tate Modern welcomed around 3.88 million visitors in 2022. ",[6890],{"type":1253,"attrs":6891},{"color":3645},{"type":34,"content":6893},[6894,6899,6907],{"text":6895,"type":38,"marks":6896},"Behind the scenes, scheduling and administrative challenges play a massive role in keeping the museum running smoothly. Enter Deputy: ",[6897],{"type":1253,"attrs":6898},{"color":3645},{"text":6900,"type":38,"marks":6901},"our scheduling software solution",[6902,6904,6906],{"type":2045,"attrs":6903},{"href":2220,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":6905},{"color":3654},{"type":3656},{"text":6908,"type":38,"marks":6909}," has transformed how Tate manages its workforce. ",[6910],{"type":1253,"attrs":6911},{"color":3645},[1000,835,1072,1201,1867],{"_uid":6914,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6915,"minWidth":1422,"imageName":6916,"imageS3Key":6917,"description":44,"mobileWidth":6867,"desktopWidth":6868,"assetSelector":42,"imagePublicUrl":6918,"imageOriginalUrl":6919,"sourceImageWidth":1422,"sourceImageHeight":6920},"816d477d-9c0d-4142-bbf3-da5da43cf0f5","tate modern, deputy, customer story","tate-modern-customer-story-3.jpg","f/64010/1300x768/d4c5979c61/tate-modern-customer-story-3.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1300x768/d4c5979c61/tate-modern-customer-story-3.jpg","//a.storyblok.com/f/64010/1300x768/d4c5979c61/tate-modern-customer-story-3.jpg",768,{"type":31,"content":6922},[6923],{"type":34,"content":6924},[6925],{"text":6926,"type":38,"marks":6927},"“The real advantage of Deputy is administrative efficiency. The overall user experience with Deputy is better.” ",[6928],{"type":1253,"attrs":6929},{"color":3645},{"_uid":6931,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6932,"minWidth":1422,"imageName":6933,"imageS3Key":6934,"description":44,"mobileWidth":6867,"desktopWidth":6868,"assetSelector":42,"imagePublicUrl":6935,"imageOriginalUrl":6936,"sourceImageWidth":1422,"sourceImageHeight":6937},"d90c5aa6-afa3-4edb-91c6-08ef1f402d2a","tate modern, deputy, customer story ","tate-modern-london-customer-story-2.jpg","f/64010/1300x1024/b3acb3e14a/tate-modern-london-customer-story-2.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1300x1024/b3acb3e14a/tate-modern-london-customer-story-2.jpg","//a.storyblok.com/f/64010/1300x1024/b3acb3e14a/tate-modern-london-customer-story-2.jpg",1024,{"type":31,"content":6939},[6940],{"type":34,"content":6941},[6942],{"text":6943,"type":38,"marks":6944},"“Two years ago, we realised Excel wasn’t suitable for our growing needs. It was time-consuming and clunky, and the user experience was poor.”",[6945],{"type":1253,"attrs":6946},{"color":3645},[6948,6951,6954],{"_uid":6949,"text":6950,"component":5610},"85f0de63-d69b-4d4a-a204-8abd89841f6d","Increased staff satisfaction and work-life balance by providing direct access to their schedules",{"_uid":6952,"text":6953,"component":5610},"8f9ec853-5423-4042-a884-eb93363970d4","Significant time savings with Deputy’s game-changing user interface ",{"_uid":6955,"text":6956,"component":5610},"06a6115a-604d-417b-963d-b0b6c8d71f6a","Improved managerial oversight and staff coordination with Deputy’s visual clarity and month-view feature","yes",{"type":31,"content":6959},[6960,6967,6974,6981,6988,6995,7002,7009,7016,7036,7043],{"type":34,"content":6961},[6962],{"text":6963,"type":38,"marks":6964},"When Tate’s Finance Department, IT Team, administrators and managers considered employee scheduling software, Deputy’s strengths were evident.",[6965],{"type":1253,"attrs":6966},{"color":3645},{"type":34,"content":6968},[6969],{"text":6970,"type":38,"marks":6971},"“We settled on Deputy due to its visual clarity, month-view feature, easy navigation and user-friendly interface,” recalls Anita. ",[6972],{"type":1253,"attrs":6973},{"color":3645},{"type":34,"content":6975},[6976],{"text":6977,"type":38,"marks":6978},"Anita highlights the staff’s newfound visibility of their schedules as one of Deputy’s significant benefits. Managers also find it invaluable as they can view team availability, track leave periods, and find covers during unexpected events, such as sickness. ",[6979],{"type":1253,"attrs":6980},{"color":3645},{"type":34,"content":6982},[6983],{"text":6984,"type":38,"marks":6985},"“A major advantage is that staff can now view their shifts, Before, I’d have to email them and wait. Now, it’s instantaneous. The ability to react instantly enhances efficiency significantly.” ",[6986],{"type":1253,"attrs":6987},{"color":3645},{"type":34,"content":6989},[6990],{"text":6991,"type":38,"marks":6992},"Tate has found the transition from Excel to Deputy beneficial, resulting in time savings and better managerial oversight. ",[6993],{"type":1253,"attrs":6994},{"color":3645},{"type":34,"content":6996},[6997],{"text":6998,"type":38,"marks":6999},"“The real advantage of Deputy is administrative efficiency. The overall user experience with Deputy is better,” says Anita.",[7000],{"type":1253,"attrs":7001},{"color":3645},{"type":34,"content":7003},[7004],{"text":7005,"type":38,"marks":7006},"Valentina Dovis, an administrator primarily focused on Tate Modern, adds, “It’s made our managers' lives easier. The interface on a computer is comprehensive.”",[7007],{"type":1253,"attrs":7008},{"color":3645},{"type":34,"content":7010},[7011],{"text":7012,"type":38,"marks":7013},"Implementing Deputy has not only improved administrative efficiency but also enhanced overall employee satisfaction. With easier access to their schedules, staff members better understand their workdays and can plan their personal lives accordingly.",[7014],{"type":1253,"attrs":7015},{"color":3645},{"type":34,"content":7017},[7018,7023,7031],{"text":7019,"type":38,"marks":7020},"Additionally, ",[7021],{"type":1253,"attrs":7022},{"color":3645},{"text":7024,"type":38,"marks":7025},"Deputy’s month-view feature",[7026,7028,7030],{"type":2045,"attrs":7027},{"href":2220,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":7029},{"color":3654},{"type":3656},{"text":7032,"type":38,"marks":7033}," helps Anita and her team plan for peak seasons more easily. For a busy institution like Tate, this level of visibility is crucial. ",[7034],{"type":1253,"attrs":7035},{"color":3645},{"type":34,"content":7037},[7038],{"text":7039,"type":38,"marks":7040},"Viewing shifts in advance allows them to anticipate staffing needs and proactively make necessary adjustments. This can ensure smoother operations during busy periods and improve customer satisfaction.",[7041],{"type":1253,"attrs":7042},{"color":3645},{"type":34,"content":7044},[7045],{"text":7046,"type":38,"marks":7047},"Tate’s story is a testament to the transformative power of adopting modern workforce management solutions. Deputy’s features have proven instrumental in streamlining Tate’s administrative processes. This increased efficiency isn’t just about saving time but also enhancing the gallery’s ability to operate seamlessly, ensuring that visitor engagement is always at its best.  ",[7048],{"type":1253,"attrs":7049},{"color":3645},{"type":31,"content":7051},[7052,7059],{"type":34,"content":7053},[7054],{"text":7055,"type":38,"marks":7056},"Anita Bennett, the Senior Business Support Manager at Tate, has worked for Tate Modern for over 23 years and oversees the administrative efforts for both Tate locations, which include approximately 100 Visitor Engagement Assistants (VAs) and 19 managers. ",[7057],{"type":1253,"attrs":7058},{"color":3645},{"type":34,"content":7060},[7061],{"text":7062,"type":38,"marks":7063},"With her rich experience in museum operational management, Anita shares, “Two years ago, we realised Excel wasn’t suitable for our growing needs. It was time-consuming and clunky, and the user experience was poor.”",[7064],{"type":1253,"attrs":7065},{"color":3645},{"type":31,"content":7067},[7068],{"type":34,"content":7069},[7070],{"text":7071,"type":38,"marks":7072},"Deputy in the gallery world: Why Tate museums digitised their scheduling",[7073],{"type":1253,"attrs":7074},{"color":3645},"deputy-in-the-gallery-world-why-tate-museums-digitised-their-scheduling","gb/customers/deputy-in-the-gallery-world-why-tate-museums-digitised-their-scheduling",-2630,[],24975595,"c8dfef07-ab1f-49e5-962b-c44380cd8a6e","2023-11-21T14:59:33.097Z",[],{"name":7084,"created_at":7085,"published_at":7086,"updated_at":7087,"id":7088,"uuid":7089,"content":7090,"slug":7472,"full_slug":7473,"sort_by_date":90,"position":7474,"tag_list":7475,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":7476,"first_published_at":7477,"release_id":90,"lang":96,"path":90,"alternates":7478,"default_full_slug":90,"translated_slugs":90},"Get ahead of the rush: 3 tips for a stress-free season","2023-11-02T13:18:42.903Z","2023-11-09T17:37:36.978Z","2023-11-09T17:37:37.011Z",400547591,"f05d921a-7d8f-4198-ac22-69809a32f003",{"seo":7091,"_uid":7097,"author":1982,"content":7098,"headline":7450,"component":2582,"post_date":7451,"thumbnail":7452,"types_tag":7459,"features_tag":7466,"show_resource":59,"industries_tag":7467,"related_articles":7468},{"_uid":7092,"title":15,"plugin":16,"noindex":17,"seoTitle":7093,"description":19,"seoKeywords":7094,"seoTitleInput":7095,"seoDescription":7096},"2761c7f2-9457-486c-b60b-8f0d738abdef","Get Ahead of the Rush: 3 Tips for a Stress-Free Season — Deputy","deputy, hiring, rostering, scheduling, onboarding, busy season, boost revenue","Get Ahead of the Rush: 3 Tips for a Stress-Free Season","It’s hard to find the time to look ahead and prepare for the booming holiday season. But no worries, we’re giving you three proven strategies to get you and your team ready for the festive season.","4df685c4-2fc5-4ad7-bc5b-a673afa53a3d",[7099,7436],{"_uid":7100,"content":7101,"component":2228},"4c476919-3b9b-4789-80c1-fedbe0bac66a",{"type":31,"content":7102},[7103,7107,7111,7126,7130,7134,7160,7166,7173,7180,7214,7249,7271,7287,7321,7341,7349,7356,7415],{"type":34,"content":7104},[7105],{"text":7106,"type":38},"It’s that time of year again… the clocks have gone back to provide us with more sunlight in the morning during the winter months. The clocks changing also march us steadily towards the busy holiday season, from Diwali to Hanukkah to Christmas, where traditionally, people tend to open their wallets to spend a little more on themselves and loved ones, making it the ultimate time for you to focus on driving your business revenue. ",{"type":34,"content":7108},[7109],{"text":7110,"type":38},"At Deputy, we understand how hard it can be to find the headspace to figure out what you need to plan for to make sure your business is flying in your busiest period, so we’ve come up with three tips to help get you and your team prepared to have a successful holiday season. ",{"type":34,"content":7112},[7113,7117,7123],{"text":7114,"type":38,"marks":7115},"1. ",[7116],{"type":1286},{"text":7118,"type":38,"marks":7119},"Look to the past to predict the future",[7120,7121],{"type":1286},{"type":1253,"attrs":7122},{"color":3645},{"text":2525,"type":38,"marks":7124},[7125],{"type":1286},{"type":34,"content":7127},[7128],{"text":7129,"type":38},"Before you prepare for the busy holiday season, we recommend looking at past results to help you identify historical trends. Any intel you can get from historical data will help you plan your operations for the rush ahead.  ",{"type":34,"content":7131},[7132],{"text":7133,"type":38},"At a minimum, we suggest looking at your POS data to determine the date you historically see the first stampede of customers to mark the ‘Holiday Season officially’. This will help you work towards a deadline to prepare any new operational processes. ",{"type":34,"content":7135},[7136,7142,7144,7150,7152,7158],{"text":7137,"type":38,"marks":7138},"Overlaying sales and wage data",[7139],{"type":2045,"attrs":7140},{"href":7141,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/features/demand-forecasting",{"text":7143,"type":38}," to see how effective you have been historically at scheduling to budget against busy periods is a powerful tool for forecasting. The data will help you decide  whether to replicate your past strategies or develop a new approach to improve your ROI. Solutions like ",{"text":7145,"type":38,"marks":7146},"Xero",[7147],{"type":2045,"attrs":7148},{"href":7149,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/blog/getting-payroll-right-3-reasons-to-integrate-xero-with-deputy",{"text":7151,"type":38}," or ",{"text":7153,"type":38,"marks":7154},"Square ",[7155],{"type":2045,"attrs":7156},{"href":7157,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/integrations/square",{"text":7159,"type":38},"that integrate with Deputy, help to make your everyday business transaction data even more powerful and are pivotal to forecasting well. If you don’t have POS or accounting data flowing into Deputy already, we suggest you connect them before the holiday season rush so that, at the very least, you have historical data to look at next year. ",{"type":34,"content":7161},[7162],{"text":7163,"type":38,"marks":7164},"2. Hire and retain seasonal staff",[7165],{"type":1286},{"type":34,"content":7167},[7168],{"text":7169,"type":38,"marks":7170},"Whether you’re a cafe, gym or retail chain, the best way to optimise your earnings this busy season is to have an awesome team behind you. ",[7171],{"type":1253,"attrs":7172},{"color":3645},{"type":34,"content":7174},[7175],{"type":2119,"attrs":7176},{"id":7177,"alt":42,"src":7178,"title":42,"source":42,"copyright":42,"meta_data":7179},12156297,"https://a.storyblok.com/f/64010/1200x630/ab87e3957e/blog-storyblock-happy-hospo.png",{},{"type":34,"content":7181},[7182,7187,7195,7200,7209],{"text":7183,"type":38,"marks":7184},"Whilst the quality of candidates applying for casual roles across the UK is returning to pre-pandemic standards, holiday season is always a competitive time to find and retain great talent, so we recommend getting on the front foot of your ",[7185],{"type":1253,"attrs":7186},{"color":3645},{"text":582,"type":38,"marks":7188},[7189,7192,7194],{"type":2045,"attrs":7190},{"href":7191,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/hr-software/hire",{"type":1253,"attrs":7193},{"color":3654},{"type":3656},{"text":7196,"type":38,"marks":7197}," and ",[7198],{"type":1253,"attrs":7199},{"color":3645},{"text":7201,"type":38,"marks":7202},"onboarding",[7203,7206,7208],{"type":2045,"attrs":7204},{"href":7205,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/hr-software/employee-onboarding",{"type":1253,"attrs":7207},{"color":3654},{"type":3656},{"text":7210,"type":38,"marks":7211}," process now.  ",[7212],{"type":1253,"attrs":7213},{"color":3645},{"type":34,"content":7215},[7216,7221,7230,7235,7244],{"text":7217,"type":38,"marks":7218},"To attract the right team members to your business, ensure that each job description reflects the skills and the type of personality that your business is looking for. Think now about who your ",[7219],{"type":1253,"attrs":7220},{"color":3645},{"text":7222,"type":38,"marks":7223},"top performers",[7224,7227,7229],{"type":2045,"attrs":7225},{"href":7226,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/features/performance-management",{"type":1253,"attrs":7228},{"color":3654},{"type":3656},{"text":7231,"type":38,"marks":7232}," are and how you can ask them to step into more senior roles to support your casual staff over the Summer. Promoting from within and getting your team to ",[7233],{"type":1253,"attrs":7234},{"color":3645},{"text":7236,"type":38,"marks":7237},"help with hiring",[7238,7241,7243],{"type":2045,"attrs":7239},{"href":7240,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/blog/7-best-practices-for-an-effective-hiring-process",{"type":1253,"attrs":7242},{"color":3654},{"type":3656},{"text":7245,"type":38,"marks":7246}," will attract like-minded talent and build a high-performing team that your customers will love. ",[7247],{"type":1253,"attrs":7248},{"color":3645},{"type":34,"content":7250},[7251,7256,7265,7270],{"text":7252,"type":38,"marks":7253},"Once you attract a great team, ensure you have a thorough but speedy interview and ",[7254],{"type":1253,"attrs":7255},{"color":3645},{"text":7257,"type":38,"marks":7258},"onboarding process",[7259,7262,7264],{"type":2045,"attrs":7260},{"href":7261,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/blog/the-dos-and-donts-of-employee-onboarding",{"type":1253,"attrs":7263},{"color":3654},{"type":3656},{"text":7266,"type":38,"marks":7267}," so you can schedule your new team member before the competition",[7268],{"type":1253,"attrs":7269},{"color":3645},{"text":3658,"type":38},{"type":34,"content":7272},[7273,7282],{"text":7274,"type":38,"marks":7275},"Digitally manage your team's important documents,",[7276,7279,7281],{"type":2045,"attrs":7277},{"href":7278,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/hr-software/document-management",{"type":1253,"attrs":7280},{"color":3654},{"type":3656},{"text":7283,"type":38,"marks":7284}," such as right-to-work and employment contracts, to speed up and simplify your new starter onboarding process. Now is also the perfect time to double-check your existing team's important documents. If qualifications are due to expire during the crazy holiday rush, make sure that you’re prepared for the downtime of that team member so it doesn’t land you in a staffing pickle.   ",[7285],{"type":1253,"attrs":7286},{"color":3645},{"type":34,"content":7288},[7289,7294,7302,7307,7316],{"text":7290,"type":38,"marks":7291},"Many casual staff are looking for additional shifts during the holiday period, so ensure you have open lines of ",[7292],{"type":1253,"attrs":7293},{"color":3645},{"text":403,"type":38,"marks":7295},[7296,7299,7301],{"type":2045,"attrs":7297},{"href":7298,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/blog/build-transparent-communication",{"type":1253,"attrs":7300},{"color":3654},{"type":3656},{"text":7303,"type":38,"marks":7304}," upfront about the number of hours they can expect to work, as well as ",[7305],{"type":1253,"attrs":7306},{"color":3645},{"text":7308,"type":38,"marks":7309},"clear documentation",[7310,7313,7315],{"type":2045,"attrs":7311},{"href":7312,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/features/time-and-attendance",{"type":1253,"attrs":7314},{"color":3654},{"type":3656},{"text":7317,"type":38,"marks":7318}," of the hourly and overtime rates your business pays so that you can retain team members over the holiday season. ",[7319],{"type":1253,"attrs":7320},{"color":3645},{"type":34,"content":7322},[7323,7328,7336],{"text":7324,"type":38,"marks":7325},"There are many public holidays over the holiday season, and with the longer days, your venue can be open for longer hours. Ensure you’ve got your team set up on accurate ",[7326],{"type":1253,"attrs":7327},{"color":3645},{"text":704,"type":38,"marks":7329},[7330,7333,7335],{"type":2045,"attrs":7331},{"href":7332,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/award-interpretation",{"type":1253,"attrs":7334},{"color":3654},{"type":3656},{"text":7337,"type":38,"marks":7338},", as the busy period is not the right time to waste hours on fixing incorrect pay rates and rerunning payroll. ",[7339],{"type":1253,"attrs":7340},{"color":90},{"type":34,"content":7342},[7343],{"text":7344,"type":38,"marks":7345},"3. Stay flexible ",[7346,7347],{"type":1286},{"type":1253,"attrs":7348},{"color":3645},{"type":34,"content":7350},[7351],{"text":7352,"type":38,"marks":7353},"As you ramp up your casual workforce, you will need to be more flexible than ever about how you fill open shifts.",[7354],{"type":1253,"attrs":7355},{"color":3645},{"type":34,"content":7357},[7358,7363,7372,7377,7386,7391,7396,7401,7410],{"text":7359,"type":38,"marks":7360},"Before the busy season hits, we recommend that you have a digital process in place that allows employees to ",[7361],{"type":1253,"attrs":7362},{"color":3645},{"text":7364,"type":38,"marks":7365},"swap their shifts with peers",[7366,7369,7371],{"type":2045,"attrs":7367},{"href":7368,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/features/shift-swapping",{"type":1253,"attrs":7370},{"color":3654},{"type":3656},{"text":7373,"type":38,"marks":7374}," if they’re not available at the last minute or a system that allows them to block out their availability if they know they will need",[7375],{"type":1253,"attrs":7376},{"color":3645},{"text":7378,"type":38,"marks":7379}," time off in advance",[7380,7383,7385],{"type":2045,"attrs":7381},{"href":7382,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/features/leave-management",{"type":1253,"attrs":7384},{"color":3654},{"type":3656},{"text":7387,"type":38,"marks":7388}," for holidays or family commitments. ",[7389],{"type":1253,"attrs":7390},{"color":3645},{"type":2119,"attrs":7392},{"id":7393,"alt":42,"src":7394,"title":42,"source":42,"copyright":42,"meta_data":7395},1819230,"https://a.storyblok.com/f/64010/1200x1000/0c048ec375/shift-swapping.png",{},{"text":7397,"type":38,"marks":7398},"There’s always the possibility that the weather will be different to the forecast, and your customers end up spending their days at home, which can impact your bottom line. Even if you cannot be physically onsite with your team every day, by ",[7399],{"type":1253,"attrs":7400},{"color":3645},{"text":7402,"type":38,"marks":7403},"implementing great technology",[7404,7407,7409],{"type":2045,"attrs":7405},{"href":7406,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/blog/unlocking-efficiency-how-to-transition-from-manual-to-digital-shift-scheduling",{"type":1253,"attrs":7408},{"color":3654},{"type":3656},{"text":7411,"type":38,"marks":7412}," that supports your business processes, you should be able to tell if your team is busy or having a slow day and adjust your team's shifts accordingly. ",[7413],{"type":1253,"attrs":7414},{"color":3645},{"type":34,"content":7416},[7417,7422,7431],{"text":7418,"type":38,"marks":7419},"Whilst you may already be starting to feel the beginnings of the holiday season rush in your business, it’s best to ",[7420],{"type":1253,"attrs":7421},{"color":3645},{"text":7423,"type":38,"marks":7424},"invest in technology",[7425,7428,7430],{"type":2045,"attrs":7426},{"href":7427,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/insights/the-power-of-the-digital-roster",{"type":1253,"attrs":7429},{"color":3654},{"type":3656},{"text":7432,"type":38,"marks":7433}," to support your current business processes before things get too manic. Implementing new processes before the start of the rush also gives you enough time to train your existing team members and new team members ahead of time so they can focus on providing great customer service as a priority. Great customer service will lead to repeat business and word-of-mouth promotion allowing you to optimise your business revenue in your busiest period. ",[7434],{"type":1253,"attrs":7435},{"color":3645},{"_uid":7437,"link":7438,"size":7439,"text":7440,"type":7446,"alignment":7447,"component":7448,"analyticsId":42,"modalTarget":7449,"spacer_bottom":42,"spacer_bottom_mobile":42},"65db66ca-fe40-4415-9db9-991b96b2df5a",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},"md",{"type":31,"content":7441},[7442],{"type":34,"content":7443},[7444],{"text":7445,"type":38},"Start a free trial of Deputy today","filled","center","cms-button-v2","#signupModal","Get Ahead of the Rush: 3 Tips for a Stress-Free Holiday Season","2023-11-09 00:00",{"_uid":7453,"title":41,"imgSrc":42,"plugin":43,"imageAlt":7454,"minWidth":1272,"imageName":7455,"imageS3Key":7456,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":7457,"imageOriginalUrl":7458,"sourceImageWidth":1272,"sourceImageHeight":1800},"c00e5acc-198f-4db3-80bd-7cc8c7b5e0ca","busy season tips, hire talent","busy-season-blog-post-thumbnail.jpg","f/64010/1200x630/758d4ba6ca/busy-season-blog-post-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/758d4ba6ca/busy-season-blog-post-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/758d4ba6ca/busy-season-blog-post-thumbnail.jpg",[7460],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":7461,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":7464,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":7465,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":7462,"link":7463,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":44,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[574,374,737],[936,909,1072,1087,1160],[7469,7470,7471],"ebea6cd2-4e4c-423f-8151-36f121ce219c","c0da3e36-2462-4095-b7a7-f4d6365dbbcb","5e8c41ee-fe36-434d-803b-75c811600817","get-ahead-of-the-rush-3-tips-for-a-stress-free-season","gb/blog/get-ahead-of-the-rush-3-tips-for-a-stress-free-season",-68860,[],"afe05ea1-686a-4c6b-b892-c4f9b6f3b3a7","2023-03-27T13:38:29.539Z",[7479,7482],{"id":7480,"name":7084,"slug":7472,"published":59,"full_slug":7481,"is_folder":17,"parent_id":4275},400547692,"us/blog/get-ahead-of-the-rush-3-tips-for-a-stress-free-season",{"id":7483,"name":7084,"slug":7472,"published":59,"full_slug":7484,"is_folder":17,"parent_id":4279},392222730,"au/blog/get-ahead-of-the-rush-3-tips-for-a-stress-free-season",{"name":7486,"created_at":7487,"published_at":7488,"updated_at":7489,"id":7490,"uuid":7491,"content":7492,"slug":7876,"full_slug":7877,"sort_by_date":90,"position":7878,"tag_list":7879,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":7880,"first_published_at":7881,"release_id":90,"lang":96,"path":90,"alternates":7882,"default_full_slug":90,"translated_slugs":90},"How to choose — All-in-One or Best-of-Breed?","2023-11-08T22:30:58.655Z","2023-11-08T22:34:44.526Z","2023-11-08T22:34:44.571Z",403617563,"bfb201ec-1a02-4ad8-92cd-2796abf33373",{"seo":7493,"_uid":7499,"author":3632,"content":7500,"headline":7497,"component":2582,"post_date":7853,"thumbnail":7854,"types_tag":7860,"features_tag":7867,"show_resource":59,"industries_tag":7868,"related_articles":7869,"ways_of_working_tag":7873},{"_uid":7494,"title":15,"plugin":16,"seoTitle":7495,"description":19,"seoKeywords":7496,"seoTitleInput":7497,"seoDescription":7498},"f2395104-d854-4303-b4a9-b09886b46a01","How to Choose — All-in-One or Best-of-Breed? — Deputy Australia","deputy, best of breed, all in one","How to Choose — All-in-One or Best-of-Breed?","Unsure of which software approach is best for your business? We break down the pros and cons of each so you can make the right decision.","5a414523-1a54-4a76-b339-2b0a90846e02",[7501,7843],{"_uid":7502,"content":7503,"component":2228},"f5ab303e-915e-469c-9e4c-cb4309ac6061",{"type":31,"content":7504},[7505,7509,7513,7520,7524,7528,7532,7539,7547,7557,7565,7572,7580,7588,7592,7603,7615,7622,7629,7640,7648,7664,7672,7680,7696,7700,7708,7716,7724,7731,7738,7742,7811,7818,7822,7826,7830],{"type":34,"content":7506},[7507],{"text":7508,"type":38},"Unsure which software approach is best for your business?",{"type":34,"content":7510},[7511],{"text":7512,"type":38},"You have two options — all-in-one or best-of-breed.  Both options have their own benefits and drawbacks, so you need to choose the option that will work best for you.",{"type":1989,"attrs":7514,"content":7515},{"level":2057},[7516],{"text":7517,"type":38,"marks":7518},"What is All-in-One and What is Best of Breed?",[7519],{"type":1286},{"type":34,"content":7521},[7522],{"text":7523,"type":38},"An “all-in-one” solution offers integrated software that can handle most of your business requirements, without necessarily specialising or offering the most optimal solution for a particular challenge.",{"type":34,"content":7525},[7526],{"text":7527,"type":38},"Whereas a \"best-of-breed\" approach marries together many different systems into a tech stack (a combination of independent technologies that help businesses optimise their operational processes). These systems are considered the best product of their type.",{"type":34,"content":7529},[7530],{"text":7531,"type":38},"Both approaches have their pros and cons, and the most suitable really depends on the unique needs of your business.",{"type":1989,"attrs":7533,"content":7534},{"level":2057},[7535],{"text":7536,"type":38,"marks":7537},"Benefits of an All-in-One tech solution",[7538],{"type":1286},{"type":34,"content":7540},[7541,7545],{"text":7542,"type":38,"marks":7543},"Consistent user experience:",[7544],{"type":1286},{"text":7546,"type":38}," When users are familiar with one interface, it makes it easier for them to use the different applications included in the suite.",{"type":34,"content":7548},[7549,7551,7555],{"text":7550,"type":38},"‍",{"text":7552,"type":38,"marks":7553},"Lower support costs:",[7554],{"type":1286},{"text":7556,"type":38},"  With one vendor, you only need to train your employees on how to use that specific software. This saves time and money in one area, but it could be more expensive as a whole. We’ll come to that later.",{"type":34,"content":7558},[7559,7563],{"text":7560,"type":38,"marks":7561},"Easier integration:",[7562],{"type":1286},{"text":7564,"type":38}," All-in-one applications are designed to work together, so you can be confident that the applications will integrate with each other seamlessly.",{"type":1989,"attrs":7566,"content":7567},{"level":2057},[7568],{"text":7569,"type":38,"marks":7570},"Disadvantages of an All-in-One tech solution",[7571],{"type":1286},{"type":34,"content":7573},[7574,7578],{"text":7575,"type":38,"marks":7576},"Suitability:",[7577],{"type":1286},{"text":7579,"type":38}," Businesses have individual needs and all-in-one vendors do not cover the nuances required — one size often does not fit all. The lack of flexibility and customisation is a real disadvantage that can lead to outsourcing and paying for other applications to meet those needs, or continued use of manual processes. ",{"type":34,"content":7581},[7582,7586],{"text":7583,"type":38,"marks":7584},"Time wasting:",[7585],{"type":1286},{"text":7587,"type":38}," A lot of all-in-one systems take a long time to be implemented in a large company. For some, this can take years, depending on the size of the company.",{"type":34,"content":7589},[7590],{"text":7591,"type":38},"‍This can lead to wasted time that could be better spent productively working within your business. It can also lead to a backlog of inaccurate data as it can become harder to keep things up to date when dealing with long complex software updates.",{"type":34,"content":7593},[7594,7598],{"text":7595,"type":38,"marks":7596},"Slow to innovate: ",[7597],{"type":1286},{"text":7599,"type":38,"marks":7600},"All-in-one vendors move at their own pace aka slowly. As all-in-one vendors cover a lot of different uses and are inherently large companies, they can fall behind on trends. Implementing changes to their software can take a long time and this lack of agility can be frustrating for businesses that are trying to keep up with the latest trends or need to meet compliance requirements.",[7601],{"type":1253,"attrs":7602},{"color":5340},{"type":34,"content":7604},[7605,7606,7610],{"text":7550,"type":38},{"text":7607,"type":38,"marks":7608},"Expensive: ",[7609],{"type":1286},{"text":7611,"type":38,"marks":7612},"When buying from all-in-one, you are investing in one single vendor. By default, they will have significant control and influence over your business or company. Migrating to another vendor will slow your company down and data will be difficult to migrate to another system. This can cause a lot of headaches for your IT team, and you may feel trapped in an agreement and potentially at the mercy of large price increases.",[7613],{"type":1253,"attrs":7614},{"color":5340},{"type":34,"content":7616},[7617],{"type":2119,"attrs":7618},{"id":7619,"alt":42,"src":7620,"title":42,"source":42,"copyright":42,"meta_data":7621},7559186,"https://a.storyblok.com/f/64010/6240x4160/471691dbca/bloodwood-57.jpg",{},{"type":1989,"attrs":7623,"content":7624},{"level":2057},[7625],{"text":7626,"type":38,"marks":7627},"Why a Best-of-Breed approach is better",[7628],{"type":1286},{"type":34,"content":7630},[7631,7632,7638],{"text":2070,"type":38},{"text":7633,"type":38,"marks":7634},"arguments in favour of a best-of-breed",[7635],{"type":2045,"attrs":7636},{"href":7637,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/gb/blog/10-reasons-to-choose-best-of-breed",{"text":7639,"type":38}," approach are strong:",{"type":34,"content":7641},[7642,7646],{"text":7643,"type":38,"marks":7644},"More specific focus:",[7645],{"type":1286},{"text":7647,"type":38},"  a focused solution provides better fit and functionality for your business’ needs.",{"type":34,"content":7649},[7650,7654,7656,7662],{"text":7651,"type":38,"marks":7652},"More agility, less risk:",[7653],{"type":1286},{"text":7655,"type":38}," Best-of-breed solutions have lower implementation and start-up costs so less risk of vendor lock-in. If necessary, it’s also easier to switch vendors, making you more agile in responding to business needs. Some systems reduce risk further by offering ‘proof of concept’ or ",{"text":7657,"type":38,"marks":7658},"trial periods",[7659],{"type":2045,"attrs":7660},{"href":7661,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/free-trial",{"text":7663,"type":38}," so you can try the solution before committing to a long-term contract.",{"type":34,"content":7665},[7666,7670],{"text":7667,"type":38,"marks":7668},"Faster ROI: ",[7669],{"type":1286},{"text":7671,"type":38},"Due to faster and cheaper implementation and lighter training, best-of-breed solutions are a good fit for teams that need results today and can’t wait for lengthy implementation. They often have a more intuitive design so are easier for staff to use than all-in-one software, which means a faster return on investment. ",{"type":34,"content":7673},[7674,7678],{"text":7675,"type":38,"marks":7676},"Frequent updates and innovation: ",[7677],{"type":1286},{"text":7679,"type":38},"Best-of-breed software prides itself on retaining the title “best.” To do this, it needs to constantly stay up to date on consumer feedback and market trends, and react accordingly by rolling out new features and improvements. ",{"type":34,"content":7681},[7682,7686,7688,7694],{"text":7683,"type":38,"marks":7684},"Scalability: ",[7685],{"type":1286},{"text":7687,"type":38},"Having systems that are adaptable to change is critical. As your business grows, you'll need to scale your technology solutions accordingly. Best-of-breed software is designed to work for ",{"text":7689,"type":38,"marks":7690},"small businesses through to large enterprises",[7691],{"type":2045,"attrs":7692},{"href":7693,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/pricing",{"text":7695,"type":38},". It's often easier and less expensive to add on new components or to increase the capacity of existing ones. Whereas all-in-one platforms can be limited in their ability to scale.",{"type":34,"content":7697},[7698],{"text":7699,"type":38},"Despite the many benefits of best-of-breed software vendors, there are some disadvantages to note.",{"type":34,"content":7701},[7702,7706],{"text":7703,"type":38,"marks":7704},"Complexity:",[7705],{"type":1286},{"text":7707,"type":38}," A large business may choose and manage a lot of different vendors to fit all their needs. This can make things quite complex, especially when onboarding new staff, communicating with team members and troubleshooting.",{"type":34,"content":7709},[7710,7714],{"text":7711,"type":38,"marks":7712},"Fragmentation:",[7713],{"type":1286},{"text":7715,"type":38}," Due to there being more vendors, fragmentation is likely. If not properly managed, this can lead to fragmented teams, fragmented apps and fragmented communication.",{"type":34,"content":7717},[7718,7722],{"text":7719,"type":38,"marks":7720},"Overlapping:",[7721],{"type":1286},{"text":7723,"type":38}," Best-of-breed vendors can often share the same type of use cases. For example, two separate best-of-breed vendors may have great video messaging platforms or staff communication tools.",{"type":34,"content":7725},[7726],{"type":2119,"attrs":7727},{"id":7728,"alt":42,"src":7729,"title":42,"source":42,"copyright":42,"meta_data":7730},3839891,"https://a.storyblok.com/f/64010/1200x630/f5b9f15e0d/retail-work-trends-thumb.png",{},{"type":1989,"attrs":7732,"content":7733},{"level":2057},[7734],{"text":7735,"type":38,"marks":7736},"Decision Making Factors",[7737],{"type":1286},{"type":34,"content":7739},[7740],{"text":7741,"type":38},"Now that we’ve defined both software approaches, their benefits and drawbacks, let’s take a look at what factors you need to consider when choosing the best option for your business.  ",{"type":4882,"attrs":7743,"content":7745},{"order":7744},{"order":1991},[7746,7764,7774,7784,7794],{"type":2003,"content":7747},[7748],{"type":34,"content":7749},[7750,7754,7756,7762],{"text":7751,"type":38,"marks":7752},"Fit:",[7753],{"type":1286},{"text":7755,"type":38}," Make a list of the particular pain points you’re dealing with and need to solve. If it’s ",{"text":7757,"type":38,"marks":7758},"recruiting, onboarding staff, scheduling, payroll errors, leave management, high labour costs",[7759],{"type":2045,"attrs":7760},{"href":7761,"uuid":90,"anchor":90,"target":1763,"linktype":194},"https://www.deputy.com/au/",{"text":7763,"type":38}," - list them all out. Then you can figure out whether there’s an efficient all-in-one vendor that suits these specific needs or whether you might need to choose a best-of-breed vendor.  ",{"type":2003,"content":7765},[7766],{"type":34,"content":7767},[7768,7772],{"text":7769,"type":38,"marks":7770},"Onboarding and implementation: ",[7771],{"type":1286},{"text":7773,"type":38},"The second factor to consider is how long you’re able to spend on the onboarding and implementation phase. All-in-one vendors tend to take longer to onboard as they have to integrate into a company-wide system rather than fit a specific need.  ",{"type":2003,"content":7775},[7776],{"type":34,"content":7777},[7778,7782],{"text":7779,"type":38,"marks":7780},"System maintenance:",[7781],{"type":1286},{"text":7783,"type":38}," Consider how often you’d like the software to be up to date. Best-of-breed software tends to stay updated and innovates faster than all-in-one software simply because it’s a specialist solution, whereas all-in-one is more integrated so takes longer to implement software development changes.",{"type":2003,"content":7785},[7786],{"type":34,"content":7787},[7788,7792],{"text":7789,"type":38,"marks":7790},"Control:",[7791],{"type":1286},{"text":7793,"type":38}," Consider how much data control you want. Do you mind one vendor having significant influence over your data and information, or would you rather spread that over numerous vendors? In best-of-breed, when a spoke breaks or is removed, the wheel still functions. In an all-in-one approach, when a spoke breaks the whole wheel collapses.",{"type":2003,"content":7795},[7796],{"type":34,"content":7797},[7798,7802,7804,7809],{"text":7799,"type":38,"marks":7800},"Cost",[7801],{"type":1286},{"text":7803,"type":38},": Consider your budget. Best-of-breed solutions offer subscription plans which can make costs more manageable. ",{"text":7805,"type":38,"marks":7806},"Plans are generally per user",[7807],{"type":2045,"attrs":7808},{"href":7693,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":7810,"type":38}," so you only pay for what you need. All-in-one solutions tend to be more expensive as you pay for the entire system rather than just specific applications that are relevant for your needs. ",{"type":34,"content":7812},[7813],{"type":2119,"attrs":7814},{"id":90,"alt":7815,"src":7816,"title":42,"source":90,"copyright":42,"meta_data":7817},"best of breed, deputy ","https://a.storyblok.com/f/64010/2120x1414/5a8015dac6/best-of-breed-blog-3.jpg",{},{"type":34,"content":7819},[7820],{"text":7821,"type":38},"In summary, all-in-one solutions are convenient and offer one interface for users, but often lack the customisation and flexibility of best-of-breed solutions which address specific business issues. ",{"type":34,"content":7823},[7824],{"text":7825,"type":38},"Best-of-breed solutions give you more control over your technology stack, and allow you to pick and choose applications that best fit your specific needs without being as costly.  The possibility of a solution containing all the needs of a business is low, and most businesses will still need to pursue a best-of-breed approach. A carefully cultivated best-of-breed tech stack made up of deeply integrated systems can act like one single platform, with each part providing best-in-class functionality.",{"type":34,"content":7827},[7828],{"text":7829,"type":38},"Ultimately, it depends on what you need and what will work best for your business and team. ",{"type":34,"content":7831},[7832,7834,7841],{"text":7833,"type":38},"Sign up for a free trial to learn more about what Deputy’s best-of-breed ",{"text":7835,"type":38,"marks":7836},"shift workforce management tool",[7837,7840],{"type":2045,"attrs":7838},{"href":7839,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb",{"type":3656},{"text":7842,"type":38}," can do for your business. ",{"_uid":7844,"link":7845,"size":7846,"text":7847,"type":7446,"alignment":7447,"component":7448,"analyticsId":42,"modalTarget":7449,"spacer_bottom":42,"spacer_bottom_mobile":42},"33b0e002-87ea-47f0-86d8-31bcf1dded6c",{"id":42,"url":42,"linktype":61,"fieldtype":62,"cached_url":42},"lg",{"type":31,"content":7848},[7849],{"type":34,"content":7850},[7851],{"text":7852,"type":38},"Start your free trial","2023-11-08 00:00",{"_uid":7855,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1272,"imageName":7856,"imageS3Key":7857,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":7858,"imageOriginalUrl":7859,"sourceImageWidth":1272,"sourceImageHeight":46},"8efde0ce-b4fa-4d75-bf54-45235d0daa04","employee-scheduling-lpg-hero.png","f/64010/1200x800/3eedd903c6/employee-scheduling-lpg-hero.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x800/3eedd903c6/employee-scheduling-lpg-hero.png","https://a.storyblok.com/f/64010/1200x800/3eedd903c6/employee-scheduling-lpg-hero.png",[7861],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":7862,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":7865,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":7866,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":7863,"link":7864,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":44,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[374,5781,633],[1047,1072,1175],[7870,7871,7872],"620a2796-06b5-45a2-9981-42bc35091e9e","a53bfdca-7757-478d-bfc4-939fcc357c39","aaedcc14-f8c6-4d55-a28a-2e806ce9b55f",[7874,7875],"2480b6e7-818a-4149-85bd-cb5b5b6ad344","09f5b9c7-810f-4ccb-8dbc-b8d7b8e46a66","how-to-choose-all-in-one-or-best-of-breed","gb/blog/how-to-choose-all-in-one-or-best-of-breed",-68750,[],"0b47f45e-c20c-4ba0-8314-a0b9cabd7abe","2022-12-01T11:59:46.203Z",[7883,7886],{"id":7884,"name":7486,"slug":7876,"published":59,"full_slug":7885,"is_folder":17,"parent_id":4279},403041719,"au/blog/how-to-choose-all-in-one-or-best-of-breed",{"id":7887,"name":7486,"slug":7876,"published":59,"full_slug":7888,"is_folder":17,"parent_id":4275},403617564,"us/blog/how-to-choose-all-in-one-or-best-of-breed",{"name":7890,"created_at":7891,"published_at":7892,"updated_at":7893,"id":7894,"uuid":7895,"content":7896,"slug":8322,"full_slug":8323,"sort_by_date":90,"position":8324,"tag_list":8325,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":8326,"first_published_at":8327,"release_id":90,"lang":96,"path":90,"alternates":8328,"default_full_slug":90,"translated_slugs":90},"Unlocking Fairness: How to Implement Pay Transparency in the Hospitality Industry ","2023-11-01T10:15:45.676Z","2023-11-01T11:07:52.274Z","2023-11-01T11:07:52.312Z",400030706,"5f9903ba-222b-4d75-832e-d8a46b51f3bf",{"seo":7897,"_uid":7903,"author":3632,"content":7904,"headline":7890,"component":2582,"post_date":8311,"thumbnail":8312,"types_tag":8318,"features_tag":8319,"show_resource":59,"industries_tag":8320,"related_articles":8321},{"_uid":7898,"title":15,"plugin":16,"seoTitle":7899,"description":19,"seoKeywords":7900,"seoTitleInput":7901,"seoDescription":7902},"91c09620-4c42-4c9d-a028-22d3c2fbba02","How to Implement Pay Transparency in the Hospitality Industry  — Deputy","pay transparency, deputy, hospitality","How to Implement Pay Transparency in the Hospitality Industry ","Get practical tips, and learn about the key steps you can take on how to implement pay transparency in the hospitality industry with Deputy. ","b9090a83-95a2-402b-85d0-81ec3b2ce00f",[7905],{"_uid":7906,"content":7907,"component":2228},"d11f4b10-a8da-414c-805c-56084b067d18",{"type":31,"content":7908},[7909,7916,7923,7932,7939,7946,7955,7967,7974,7986,7993,8005,8025,8034,8041,8050,8114,8123,8256,8265,8272,8281,8288,8297,8304],{"type":34,"content":7910},[7911],{"text":7912,"type":38,"marks":7913},"Pay transparency has emerged as a pivotal factor in shaping the modern workforce, and it’s a reflection of a shift towards more equitable and inclusive workplaces. For many, the understanding of pay transparency is tied to disclosing salary ranges on job ads.",[7914],{"type":1253,"attrs":7915},{"color":3645},{"type":34,"content":7917},[7918],{"text":7919,"type":38,"marks":7920},"While displaying pay on job ads is one key component, it’s not the only means of implementing pay transparency. True pay transparency extends far beyond this initial step.",[7921],{"type":1253,"attrs":7922},{"color":3645},{"type":1989,"attrs":7924,"content":7925},{"level":2057},[7926],{"text":7927,"type":38,"marks":7928},"1. Understanding the Concept of Pay Transparency",[7929,7930],{"type":1286},{"type":1253,"attrs":7931},{"color":3645},{"type":34,"content":7933},[7934],{"text":7935,"type":38,"marks":7936},"Pay transparency is all about being honest about the pay structure to ensure employees know their worth, are paid fairly and can plan their finances better. It means open communication about salaries and wages with employees, ensuring that employees understand what they can expect to earn and why. ",[7937],{"type":1253,"attrs":7938},{"color":3645},{"type":34,"content":7940},[7941],{"text":7942,"type":38,"marks":7943},"The concept of pay transparency extends beyond merely disclosing salaries. It’s about cultivating an environment where every team member understands compensation and rewards strategy and how their pay is calculated. This involves making salary ranges, pay scales, and other relevant information accessible to employees. ",[7944],{"type":1253,"attrs":7945},{"color":3645},{"type":1989,"attrs":7947,"content":7948},{"level":2057},[7949],{"text":7950,"type":38,"marks":7951},"2. Benefits of Pay Transparency",[7952,7953],{"type":1286},{"type":1253,"attrs":7954},{"color":3645},{"type":2000,"content":7956},[7957],{"type":2003,"content":7958},[7959],{"type":34,"content":7960},[7961],{"text":7962,"type":38,"marks":7963},"Increased Employee Satisfaction and Engagement",[7964,7965],{"type":3698},{"type":1253,"attrs":7966},{"color":3645},{"type":34,"content":7968},[7969],{"text":7970,"type":38,"marks":7971},"When employees clearly understand how their pay is determined and compares to their colleagues and the marketplace, they feel more valued and appreciated. This leads to increased job satisfaction, higher levels of engagement and a more substantial commitment to the organisation. ",[7972],{"type":1253,"attrs":7973},{"color":3645},{"type":2000,"content":7975},[7976],{"type":2003,"content":7977},[7978],{"type":34,"content":7979},[7980],{"text":7981,"type":38,"marks":7982},"Enhanced Trust in the Workplace",[7983,7984],{"type":3698},{"type":1253,"attrs":7985},{"color":3645},{"type":34,"content":7987},[7988],{"text":7989,"type":38,"marks":7990},"Transparency breeds trust. By openly communicating salary structures, employers build trust among staff, fostering a sense of equality and fairness. This openness can also encourage honest conversations about compensation and promote a more collaborative work environment. ",[7991],{"type":1253,"attrs":7992},{"color":3645},{"type":2000,"content":7994},[7995],{"type":2003,"content":7996},[7997],{"type":34,"content":7998},[7999],{"text":8000,"type":38,"marks":8001},"Improved Retention and Attraction of Top Talent",[8002,8003],{"type":3698},{"type":1253,"attrs":8004},{"color":3645},{"type":34,"content":8006},[8007,8012,8021],{"text":8008,"type":38,"marks":8009},"In the past, discussing salaries was taboo in many industries, including hospitality. However, there has been a shift towards more transparency in recent years as the hospitality industry has become one of the most dynamic and challenging sectors. Hospitality is highly competitive and fast-paced, and employers have to be creative and unconventional in their recruitment and retention strategies to attract and retain the best talent. Pay transparency can be a powerful recruitment tool as potential candidates are more likely to be interested in organisations that are upfront about their compensation practices. It also sets you up as ",[8010],{"type":1253,"attrs":8011},{"color":3645},{"text":8013,"type":38,"marks":8014},"an employer of choice.",[8015,8018,8020],{"type":2045,"attrs":8016},{"href":8017,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/blog/the-ultimate-guide-to-becoming-a-hospitality-employer-of-choice",{"type":1253,"attrs":8019},{"color":3654},{"type":3656},{"text":4369,"type":38,"marks":8022},[8023],{"type":1253,"attrs":8024},{"color":3645},{"type":1989,"attrs":8026,"content":8027},{"level":2057},[8028],{"text":8029,"type":38,"marks":8030},"3. How to Implement Pay Transparency in Hospitality",[8031,8032],{"type":1286},{"type":1253,"attrs":8033},{"color":3645},{"type":34,"content":8035},[8036],{"text":8037,"type":38,"marks":8038},"When implementing pay transparency in your hospitality business, change needs to happen on two levels: emotional and systematic.",[8039],{"type":1253,"attrs":8040},{"color":3645},{"type":1989,"attrs":8042,"content":8043},{"level":2126},[8044],{"text":8045,"type":38,"marks":8046},"The Emotional Track to Pay Transparency",[8047,8048],{"type":1286},{"type":1253,"attrs":8049},{"color":3645},{"type":4882,"attrs":8051,"content":8053},{"order":8052},{"order":1991},[8054,8069,8084,8099],{"type":2003,"content":8055},[8056],{"type":34,"content":8057},[8058,8064],{"text":8059,"type":38,"marks":8060},"Educate your team: ",[8061,8062],{"type":3698},{"type":1253,"attrs":8063},{"color":3645},{"text":8065,"type":38,"marks":8066},"Transparent salary structures may be unfamiliar to some, and they may face emotional resistance from employees accustomed to a more secretive compensation system or fear that it will lead to salary compression. Overcoming this resistance requires clear and open communication about the reasons for adopting transparency. Educate your team on the benefits, dispel myths, and emphasise the commitment to fair compensation while addressing any possible concerns. ",[8067],{"type":1253,"attrs":8068},{"color":3645},{"type":2003,"content":8070},[8071],{"type":34,"content":8072},[8073,8079],{"text":8074,"type":38,"marks":8075},"Start Gradually: ",[8076,8077],{"type":3698},{"type":1253,"attrs":8078},{"color":3645},{"text":8080,"type":38,"marks":8081},"Full transparency can be overwhelming. Consider starting with ranges or bands for different roles, providing enough information to satisfy curiosity while maintaining privacy. ",[8082],{"type":1253,"attrs":8083},{"color":3645},{"type":2003,"content":8085},[8086],{"type":34,"content":8087},[8088,8094],{"text":8089,"type":38,"marks":8090},"Offer Context: ",[8091,8092],{"type":3698},{"type":1253,"attrs":8093},{"color":3645},{"text":8095,"type":38,"marks":8096},"Transparency without context can be misleading. Provide insights into how salaries are determined, considering factors like experience, performance, and industry benchmarks.",[8097],{"type":1253,"attrs":8098},{"color":3645},{"type":2003,"content":8100},[8101],{"type":34,"content":8102},[8103,8109],{"text":8104,"type":38,"marks":8105},"Feedback and Discussion: ",[8106,8107],{"type":3698},{"type":1253,"attrs":8108},{"color":3645},{"text":8110,"type":38,"marks":8111},"Offer opportunities for feedback and discussion by creating an environment encouraging open dialogue about changes. Allow employees to ask questions or get answers regarding the new pay practices. Regular feedback sessions and town hall meetings can help address concerns, gather suggestions, and ensure employees feel heard and valued. ",[8112],{"type":1253,"attrs":8113},{"color":90},{"type":1989,"attrs":8115,"content":8116},{"level":2126},[8117],{"text":8118,"type":38,"marks":8119},"The Systematic Track",[8120,8121],{"type":1286},{"type":1253,"attrs":8122},{"color":3645},{"type":4882,"attrs":8124,"content":8126},{"order":8125},{"order":1991},[8127,8142,8157,8172,8187,8202,8241],{"type":2003,"content":8128},[8129],{"type":34,"content":8130},[8131,8137],{"text":8132,"type":38,"marks":8133},"Evaluate existing compensation structures:",[8134,8135],{"type":3698},{"type":1253,"attrs":8136},{"color":3645},{"text":8138,"type":38,"marks":8139}," To begin implementing pay transparency, hospitality managers should first evaluate their current compensation structures. This evaluation should include an analysis of the current pay rates, how they compare to industry standards, and whether there are any significant pay differences between employees. This information will be invaluable when designing transparent compensation plans. ",[8140],{"type":1253,"attrs":8141},{"color":3645},{"type":2003,"content":8143},[8144],{"type":34,"content":8145},[8146,8152],{"text":8147,"type":38,"marks":8148},"Develop transparent compensation plans: ",[8149,8150],{"type":3698},{"type":1253,"attrs":8151},{"color":3645},{"text":8153,"type":38,"marks":8154},"With the data gathered from the evaluation, hospitality managers should develop a transparent compensation plan that will allow employees to see what criteria are used to determine their pay and how they fit into the organisation’s overall compensation structure. Managers should also provide employees clear expectations for progressing through the pay scale and earning raises. ",[8155],{"type":1253,"attrs":8156},{"color":3645},{"type":2003,"content":8158},[8159],{"type":34,"content":8160},[8161,8167],{"text":8162,"type":38,"marks":8163},"Communicate pay information regularly: ",[8164,8165],{"type":3698},{"type":1253,"attrs":8166},{"color":3645},{"text":8168,"type":38,"marks":8169},"After developing transparent compensation plans, you should communicate pay information regularly. This communication can take the form of pay scales, compensation guides, or regular meetings with employees. Regular communication will help your team understand how they fit into the company’s overall pay structure and recognise the efforts and contributions required to earn pay increases. ",[8170],{"type":1253,"attrs":8171},{"color":90},{"type":2003,"content":8173},[8174],{"type":34,"content":8175},[8176,8182],{"text":8177,"type":38,"marks":8178},"Train management staff on pay transparency concepts: ",[8179,8180],{"type":3698},{"type":1253,"attrs":8181},{"color":3645},{"text":8183,"type":38,"marks":8184},"Training management staff on pay transparency concepts is vital to ensure that all employees receive consistent and accurate pay information. This training should include an overview of the company’s compensation structure and how to explain the compensation plans to employees. Managers should also learn techniques for answering challenging questions from employees. ",[8185],{"type":1253,"attrs":8186},{"color":3645},{"type":2003,"content":8188},[8189],{"type":34,"content":8190},[8191,8197],{"text":8192,"type":38,"marks":8193},"Continuously evaluate and update compensation plans:",[8194,8195],{"type":3698},{"type":1253,"attrs":8196},{"color":3645},{"text":8198,"type":38,"marks":8199}," You should continuously evaluate and update your compensation plans to ensure you're effectively meeting organisational and employee needs. This evaluation can include employee feedback, surveys, or benchmarking against competitors. You should always strive to offer competitive compensation packages that reflect the skills and experience of your team.",[8200],{"type":1253,"attrs":8201},{"color":3645},{"type":2003,"content":8203},[8204],{"type":34,"content":8205},[8206,8212,8217,8224,8229,8236],{"text":8207,"type":38,"marks":8208},"Leverage technology:",[8209,8210],{"type":3698},{"type":1253,"attrs":8211},{"color":3645},{"text":8213,"type":38,"marks":8214}," As technology advances, it’s expected to facilitate pay transparency within the hospitality industry significantly. Workforce management tools like",[8215],{"type":1253,"attrs":8216},{"color":3645},{"text":8218,"type":38,"marks":8219}," Deputy ",[8220,8222],{"type":2045,"attrs":8221},{"href":7839,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"type":1253,"attrs":8223},{"color":90},{"text":8225,"type":38,"marks":8226},"are invaluable in the implementation of pay transparency. Payroll systems that provide real-time access to salary information and allow employees to track their compensation to their hours can help foster transparency. From clear communication to data-driven decision-making, technology streamlines the process",[8227],{"type":1253,"attrs":8228},{"color":90},{"text":8230,"type":38,"marks":8231},". ",[8232,8233],{"type":3698},{"type":1253,"attrs":8234},{"color":8235},"rgb(55, 65, 81)",{"text":8237,"type":38,"marks":8238},"Additionally, tools that analyse market data and industry benchmarks can assist companies in setting competitive and fair salary ranges. ",[8239],{"type":1253,"attrs":8240},{"color":3645},{"type":2003,"content":8242},[8243],{"type":34,"content":8244},[8245,8251],{"text":8246,"type":38,"marks":8247},"Upskill your HR Team: ",[8248,8249],{"type":3698},{"type":1253,"attrs":8250},{"color":3645},{"text":8252,"type":38,"marks":8253},"Finally, whenever a new process is implemented, it’s essential to ensure that the HR team can carry out the process smoothly. HR teams need to be trained on implementing pay transparency and be aware of issues that may result from the new system. Upskilling your HR team ensures that they lead the process transparently and competently.",[8254],{"type":1253,"attrs":8255},{"color":3645},{"type":1989,"attrs":8257,"content":8258},{"level":2057},[8259],{"text":8260,"type":38,"marks":8261},"4. Legal and Ethical Implications of Pay Transparency in the Industry",[8262,8263],{"type":1286},{"type":1253,"attrs":8264},{"color":3645},{"type":34,"content":8266},[8267],{"text":8268,"type":38,"marks":8269},"While the advantages are clear, implementing pay transparency can present challenges. It’s crucial to approach this shift strategically. ",[8270],{"type":1253,"attrs":8271},{"color":3645},{"type":1989,"attrs":8273,"content":8274},{"level":2126},[8275],{"text":8276,"type":38,"marks":8277},"Complying with employment laws and regulations",[8278,8279],{"type":1286},{"type":1253,"attrs":8280},{"color":3645},{"type":34,"content":8282},[8283],{"text":8284,"type":38,"marks":8285},"One crucial element to be on top of is compliance with employment laws and regulations when implementing these practices. You must be mindful of equal pay laws and avoid discrimination based on gender, race, or other protected characteristics. Companies can navigate the legal landscape by conducting regular audits and ensuring transparency aligns with legal requirements while promoting fair pay practices.",[8286],{"type":1253,"attrs":8287},{"color":3645},{"type":1989,"attrs":8289,"content":8290},{"level":2126},[8291],{"text":8292,"type":38,"marks":8293},"Protecting employee privacy and confidentiality",[8294,8295],{"type":1286},{"type":1253,"attrs":8296},{"color":3645},{"type":34,"content":8298},[8299],{"text":8300,"type":38,"marks":8301},"Transparent pay practices should also balance employee privacy and confidentiality. Hospitality companies need to consider how they share salary information without compromising the privacy of individuals. Confidentiality measures, such as aggregating salary data and using job titles rather than names, can help protect sensitive information. Respecting employee privacy ensures that pay transparency is implemented ethically and maintains employee trust.",[8302],{"type":1253,"attrs":8303},{"color":3645},{"type":34,"content":8305},[8306],{"text":8307,"type":38,"marks":8308},"Pay transparency effectively promotes employee satisfaction, loyalty, and retention in the hospitality industry. However, it requires careful planning, communication, and implementation. Aim for transparency about how pay is determined and work to develop consistent policies and procedures around pay. By implementing pay transparency, your company has a strong probability of reducing employee turnover, increasing employee engagement, and promoting a positive work culture. ",[8309],{"type":1253,"attrs":8310},{"color":3645},"2023-11-01 00:00",{"_uid":8313,"title":41,"imgSrc":42,"plugin":43,"imageAlt":7890,"minWidth":1272,"imageName":8314,"imageS3Key":8315,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":8316,"imageOriginalUrl":8317,"sourceImageWidth":1272,"sourceImageHeight":1800},"08e48528-1b5d-498e-9302-ca428efa37e0","pay-transparency-blog-thumbnail.jpg","f/64010/1200x630/cbc6dee5ac/pay-transparency-blog-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/cbc6dee5ac/pay-transparency-blog-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/cbc6dee5ac/pay-transparency-blog-thumbnail.jpg",[],[],[],[],"unlocking-fairness-how-to-implement-pay-transparency-in-the-hospitality-industry","gb/blog/unlocking-fairness-how-to-implement-pay-transparency-in-the-hospitality-industry",-69070,[],"5d082063-b8e0-49ff-8892-2bc4bdcbe5fe","2023-11-01T11:03:42.540Z",[8329,8332],{"id":8330,"name":7890,"slug":8322,"published":59,"full_slug":8331,"is_folder":17,"parent_id":4279},400050510,"au/blog/unlocking-fairness-how-to-implement-pay-transparency-in-the-hospitality-industry",{"id":8333,"name":7890,"slug":8322,"published":17,"full_slug":8334,"is_folder":17,"parent_id":4275},400050512,"us/blog/unlocking-fairness-how-to-implement-pay-transparency-in-the-hospitality-industry",{"name":8336,"created_at":8337,"published_at":8338,"updated_at":8339,"id":8340,"uuid":8341,"content":8342,"slug":8594,"full_slug":8595,"sort_by_date":90,"position":8596,"tag_list":8597,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":8598,"first_published_at":8599,"release_id":90,"lang":96,"path":90,"alternates":8600,"default_full_slug":90,"translated_slugs":90},"It’s The Little Moments that Count: Deputy Celebrates Shift Workers","2022-11-23T10:41:00.252Z","2023-11-01T03:36:48.269Z","2023-11-01T03:36:48.301Z",223973717,"5b332f6f-8d80-46f2-9764-898c7dcd61fc",{"seo":8343,"_uid":8349,"author":8350,"content":8351,"headline":8347,"component":2582,"post_date":8311,"thumbnail":8582,"types_tag":8589,"features_tag":8590,"show_resource":59,"industries_tag":8591,"related_articles":8592,"ways_of_working_tag":8593},{"_uid":8344,"title":15,"plugin":16,"seoTitle":8345,"description":19,"seoKeywords":8346,"seoTitleInput":8347,"seoDescription":8348},"16bcc4eb-75d1-4a3c-aa72-7708d035afff","Celebrating Shift Worker Sunday with #ASimpleThanks — Deputy UK","deputy, shift worker sunday, holiday","Celebrating Shift Worker Sunday with #ASimpleThanks","Shift Worker Sunday, celebrated on November 26, is all about celebrating the shift workers who keep our communities thriving through all of life's moments...","586cf87d-573b-4c92-9a08-cfe3b89509cc","e31b7a41-2c07-454d-9d28-a675dfd57a5e",[8352],{"_uid":8353,"content":8354,"component":2228},"fbaf11cf-4061-421b-99f0-62a1888037da",{"type":31,"content":8355},[8356,8363,8372,8393,8400,8409,8422,8437,8464,8473,8511,8520,8527,8544,8551],{"type":34,"content":8357},[8358],{"type":2119,"attrs":8359},{"id":8360,"alt":42,"src":8361,"title":42,"source":42,"copyright":42,"meta_data":8362},12192100,"https://a.storyblok.com/f/64010/2640x1588/98c40a6e85/shift-worker-sunday-transparent-logo-white-background.png",{},{"type":1989,"attrs":8364,"content":8365},{"level":1991},[8366],{"text":8367,"type":38,"marks":8368},"What is Shift Worker Sunday? ",[8369,8370],{"type":1286},{"type":1253,"attrs":8371},{"color":5340},{"type":34,"content":8373},[8374,8379,8388],{"text":8375,"type":38,"marks":8376},"Shift Worker Sunday, celebrated annually on the last Sunday of November, is the first-ever official holiday recognising the ",[8377],{"type":1253,"attrs":8378},{"color":5340},{"text":8380,"type":38,"marks":8381},"2.7 billion shift workers who make up 80% of the world’s workforce",[8382,8385,8387],{"type":2045,"attrs":8383},{"href":8384,"uuid":90,"anchor":90,"target":1763,"linktype":194},"http://desklessworkforce2018.com/",{"type":1253,"attrs":8386},{"color":3654},{"type":3656},{"text":8389,"type":38,"marks":8390},". Launched by Deputy in 2022, Shift Worker Sunday is all about celebrating the hourly workers who keep our communities thriving through all of life’s moments, big or small, exciting or nerve-wracking — shift after shift. ",[8391],{"type":1253,"attrs":8392},{"color":5340},{"type":34,"content":8394},[8395],{"text":8396,"type":38,"marks":8397},"On Shift Worker Sunday, we honour the workers who make sacrifices every day, often miss special occasions or events, and work regardless of the time of day. From our daily stop at the coffee shop to a loved one’s surprise birthday dinner, and even the nerve-wracking doctor’s appointment, shift workers are there supporting us through it all. ",[8398],{"type":1253,"attrs":8399},{"color":5340},{"type":1989,"attrs":8401,"content":8402},{"level":2057},[8403],{"text":8404,"type":38,"marks":8405},"What is #ASimpleThanks? ",[8406,8407],{"type":1286},{"type":1253,"attrs":8408},{"color":5340},{"type":34,"content":8410},[8411,8417],{"text":8412,"type":38,"marks":8413},"#ASimpleThanks",[8414,8415],{"type":1286},{"type":1253,"attrs":8416},{"color":5340},{"text":8418,"type":38,"marks":8419}," is our 2023 Shift Worker Sunday theme, hashtag, and call to action for the larger community! We surveyed thousands of shift workers worldwide to find out how they like to be recognised for a job well done. The overwhelming response? ",[8420],{"type":1253,"attrs":8421},{"color":5340},{"type":34,"content":8423},[8424,8430],{"text":8425,"type":38,"marks":8426},"“",[8427,8428],{"type":3698},{"type":1253,"attrs":8429},{"color":5340},{"text":8431,"type":38,"marks":8432},"A simple thank you goes a long way.” ",[8433,8434,8435],{"type":1286},{"type":3698},{"type":1253,"attrs":8436},{"color":5340},{"type":34,"content":8438},[8439,8444,8449,8454,8459],{"text":8440,"type":38,"marks":8441},"At Deputy, we believe ",[8442],{"type":1253,"attrs":8443},{"color":5340},{"text":8412,"type":38,"marks":8445},[8446,8447],{"type":1286},{"type":1253,"attrs":8448},{"color":5340},{"text":8450,"type":38,"marks":8451}," is just the start. Giving ",[8452],{"type":1253,"attrs":8453},{"color":5340},{"text":8412,"type":38,"marks":8455},[8456,8457],{"type":1286},{"type":1253,"attrs":8458},{"color":5340},{"text":8460,"type":38,"marks":8461}," can mean leaving that great tip, writing that standout review, sharing your shoutout to a shift worker on social media, doing an act of kindness, or simply remembering to say \"thank you\" to the shift workers who make a difference in your daily life. ",[8462],{"type":1253,"attrs":8463},{"color":5340},{"type":1989,"attrs":8465,"content":8466},{"level":2057},[8467],{"text":8468,"type":38,"marks":8469},"What is #2023ClockOut? ",[8470,8471],{"type":1286},{"type":1253,"attrs":8472},{"color":5340},{"type":34,"content":8474},[8475,8480,8485,8490,8496,8501,8506],{"text":8476,"type":38,"marks":8477},"The 2023 Clock Out experience is our way of saying ",[8478],{"type":1253,"attrs":8479},{"color":5340},{"text":8412,"type":38,"marks":8481},[8482,8483],{"type":1286},{"type":1253,"attrs":8484},{"color":5340},{"text":8486,"type":38,"marks":8487}," to every shift worker on Deputy. ",[8488],{"type":1253,"attrs":8489},{"color":5340},{"text":8491,"type":38,"marks":8492},"#2023ClockOut",[8493,8494],{"type":1286},{"type":1253,"attrs":8495},{"color":5340},{"text":8497,"type":38,"marks":8498}," is an interactive in-product experience providing each shift worker on Deputy with a tailored, personalised wrap-up of all they’ve accomplished over the past year. Shift workers can share their ",[8499],{"type":1253,"attrs":8500},{"color":5340},{"text":8491,"type":38,"marks":8502},[8503,8504],{"type":1286},{"type":1253,"attrs":8505},{"color":5340},{"text":8507,"type":38,"marks":8508}," achievements on social media and via messaging, featuring highlights from their year and insights into their work life.",[8509],{"type":1253,"attrs":8510},{"color":5340},{"type":1989,"attrs":8512,"content":8513},{"level":2057},[8514],{"text":8515,"type":38,"marks":8516},"How can you get involved?",[8517,8518],{"type":1286},{"type":1253,"attrs":8519},{"color":5340},{"type":34,"content":8521},[8522],{"text":8523,"type":38,"marks":8524},"On a typical day out, you likely interact with or benefit from the work of countless shift workers. Those \"little\" moments throughout the day can often make the biggest difference, yet often go without the recognition they deserve. ",[8525],{"type":1253,"attrs":8526},{"color":5340},{"type":34,"content":8528},[8529,8534,8539],{"text":8530,"type":38,"marks":8531},"Give ",[8532],{"type":1253,"attrs":8533},{"color":5340},{"text":8412,"type":38,"marks":8535},[8536,8537],{"type":1286},{"type":1253,"attrs":8538},{"color":5340},{"text":8540,"type":38,"marks":8541}," to the shift workers in your community on Shift Worker Sunday. Consider sending thank you notes to the nurses at your doctor’s office, saying thank you to your barista for always making your morning cup just right, or writing an online review for the retail worker who helped you find that perfect gift.",[8542],{"type":1253,"attrs":8543},{"color":5340},{"type":34,"content":8545},[8546],{"text":8547,"type":38,"marks":8548},"Many businesses are short-staffed during the holiday season and experience rushes. Remember to be extra patient and thank the shift workers you interact with for their hard work. ",[8549],{"type":1253,"attrs":8550},{"color":5340},{"type":34,"content":8552},[8553,8558,8563,8568,8577],{"text":8554,"type":38,"marks":8555},"Celebrate all year round, but join us in making a difference on November 26 and recognise the shift workers who work around the clock to keep our communities thriving. 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With its ",[8927],{"type":1253,"attrs":8928},{"color":3645},{"text":8930,"type":38,"marks":8931},"seamless hiring experience",[8932,8935,8937],{"type":2045,"attrs":8933},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/hr-software/hire",{"type":1253,"attrs":8936},{"color":3654},{"type":3656},{"text":7196,"type":38,"marks":8939},[8940],{"type":1253,"attrs":8941},{"color":3645},{"text":8943,"type":38,"marks":8944},"streamlined document management",[8945,8948,8950],{"type":2045,"attrs":8946},{"href":8947,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/hr-software/document-management",{"type":1253,"attrs":8949},{"color":3654},{"type":3656},{"text":8952,"type":38,"marks":8953},", Deputy ensures no potential talent gets lost in a cemetery of disorganised applications. ",[8954],{"type":1253,"attrs":8955},{"color":3645},{"type":1989,"attrs":8957,"content":8958},{"level":2057},[8959],{"text":8960,"type":38,"marks":8961},"2. BambooHR: The Magic Mirror of Employee Information",[8962],{"type":1253,"attrs":8963},{"color":3645},{"type":34,"content":8965},[8966,8971,8980],{"text":8967,"type":38,"marks":8968},"Brewing up HR magic becomes a breeze with ",[8969],{"type":1253,"attrs":8970},{"color":3645},{"text":8972,"type":38,"marks":8973},"BambooHR and Deputy’s integration",[8974,8977,8979],{"type":2045,"attrs":8975},{"href":8976,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/integrations/bamboohr",{"type":1253,"attrs":8978},{"color":3654},{"type":3656},{"text":8981,"type":38,"marks":8982},". BambooHR serves as your magic mirror, reflecting a clear and comprehensive view of all your employee information in one place. With BambooHR, you can directly sync employee details such as location and time off requests into Deputy, ensuring your records are always current. This integration also supports compliance by calculating overtime, penalty rates, and salary costs for every shift. ",[8983],{"type":1253,"attrs":8984},{"color":3645},{"type":34,"content":8986},[8987],{"text":8988,"type":38,"marks":8989},"One of the most bewitching features of BambooHR is its ability to sync leave balances. Employees who requested time off, annual leave, and sick leave from Deputy can be effortlessly synchronised with BambooHR, ensuring accurate leave tracking. ",[8990],{"type":1253,"attrs":8991},{"color":3645},{"type":34,"content":8993},[8994],{"text":8995,"type":38,"marks":8996},"The two-way integration between Deputy and BambooHR reduces admin time significantly, meaning you only have to add everything once. This feature is like a magical spell that banishes the time-consuming spectre of duplicate data entry. ",[8997],{"type":1253,"attrs":8998},{"color":3645},{"type":1989,"attrs":9000,"content":9001},{"level":2057},[9002],{"text":9003,"type":38,"marks":9004},"3. PayCaptain: The Charmed Chalice of Payroll Perfection",[9005],{"type":1253,"attrs":9006},{"color":3645},{"type":34,"content":9008},[9009],{"text":9010,"type":38,"marks":9011},"Dare to step into the realm of PayCaptain, an FCA-registered and HMRC-recognized payroll solution. Its enchanted integration with Deputy ensures a quick and accurate transfer of all payroll data without the need to engage in the tedious ritual of repeatedly “pushing” or “syncing”. ",[9012],{"type":1253,"attrs":9013},{"color":3645},{"type":34,"content":9015},[9016,9020,9029],{"text":2070,"type":38,"marks":9017},[9018],{"type":1253,"attrs":9019},{"color":3645},{"text":9021,"type":38,"marks":9022},"seamless integration between Deputy and PayCaptain",[9023,9026,9028],{"type":2045,"attrs":9024},{"href":9025,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/integrations/paycaptain",{"type":1253,"attrs":9027},{"color":3654},{"type":3656},{"text":9030,"type":38,"marks":9031}," transfers all payroll data as effortlessly as waving a magic wand. Bespoke reporting adds another layer of convenience, ensuring you can easily track and analyse your payroll data. ",[9032],{"type":1253,"attrs":9033},{"color":3645},{"type":34,"content":9035},[9036],{"text":9037,"type":38,"marks":9038},"As PayCaptain is HMRC recognised and one of the first payroll solutions to be FCA registered, PayCaptain ensures all information processed is compliant and efficient. With an automatic live feed of data from Deputy to PayCaptain, you can rest assured your payroll stays within the safe confines of the law. ",[9039],{"type":1253,"attrs":9040},{"color":3645},{"type":34,"content":9042},[9043,9047,9055],{"text":2070,"type":38,"marks":9044},[9045],{"type":1253,"attrs":9046},{"color":3645},{"text":9048,"type":38,"marks":9049},"PayCaptain and Deputy integration",[9050,9052,9054],{"type":2045,"attrs":9051},{"href":9025,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":9053},{"color":3654},{"type":3656},{"text":9056,"type":38,"marks":9057}," casts a transformation spell on the payroll experience. Its modern and interactive mobile app design, coupled with a Single Sign-On (SSO) feature, empowers employees to manage their income in the best possible way. ",[9058],{"type":1253,"attrs":9059},{"color":3645},{"type":34,"content":9061},[9062,9069],{"text":9048,"type":38,"marks":9063},[9064,9066,9068],{"type":2045,"attrs":9065},{"href":9025,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":9067},{"color":3654},{"type":3656},{"text":9070,"type":38,"marks":9071}," transforms the cumbersome payroll process into an optimised, modern, and flexible system. It’s like taking a broom to the cobwebs of payroll practices. ",[9072],{"type":1253,"attrs":9073},{"color":3645},{"type":34,"content":9075},[9076],{"text":9077,"type":38,"marks":9078},"This Halloween, don’t let the ghosts of payrolls past haunt your business. Banish the financial stress bogeyman from the workplace with the PayCaptain and Deputy partnership. ",[9079],{"type":1253,"attrs":9080},{"color":3645},{"type":1989,"attrs":9082,"content":9083},{"level":2057},[9084],{"text":9085,"type":38,"marks":9086},"4. Xero: The Phantom Power of Payroll Solutions",[9087],{"type":1253,"attrs":9088},{"color":3645},{"type":34,"content":9090},[9091,9096,9105],{"text":9092,"type":38,"marks":9093},"Step into the ethereal realm of Xero, a leading software that takes the horror out of accounting. When ",[9094],{"type":1253,"attrs":9095},{"color":3645},{"text":9097,"type":38,"marks":9098},"synced with Deputy",[9099,9102,9104],{"type":2045,"attrs":9100},{"href":9101,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/integrations/xero",{"type":1253,"attrs":9103},{"color":3654},{"type":3656},{"text":9106,"type":38,"marks":9107},", Xero becomes an even more potent tool, offering fast and accurate data transfer that will rid your payroll process of any haunting inefficiencies. ",[9108],{"type":1253,"attrs":9109},{"color":3645},{"type":34,"content":9111},[9112],{"text":9113,"type":38,"marks":9114},"Xero and Deputy’s integration isn’t just about processing payroll data - it’s about casting a charm on the entire payroll journey. With features like ",[9115],{"type":1253,"attrs":9116},{"color":3645},{"type":2000,"content":9118},[9119,9128,9137,9146],{"type":2003,"content":9120},[9121],{"type":34,"content":9122},[9123],{"text":9124,"type":38,"marks":9125},"Sync your employee details from Xero straight into Deputy for a quick and easy start. It’s like casting a spell that instantly organises your payroll data.",[9126],{"type":1253,"attrs":9127},{"color":3645},{"type":2003,"content":9129},[9130],{"type":34,"content":9131},[9132],{"text":9133,"type":38,"marks":9134},"With Deputy’s ability to push collected timesheets via the Kiosk or Smartphone App into Xero in seconds, making payroll becomes as simple as chanting an incarnation. ",[9135],{"type":1253,"attrs":9136},{"color":3645},{"type":2003,"content":9138},[9139],{"type":34,"content":9140},[9141],{"text":9142,"type":38,"marks":9143},"Deputy calculates overtime, penalty rates, leave loading, and salary costing with every shift. It’s like having a magical crystal ball that ensures every employee is paid correctly. ",[9144],{"type":1253,"attrs":9145},{"color":3645},{"type":2003,"content":9147},[9148],{"type":34,"content":9149},[9150],{"text":9151,"type":38,"marks":9152},"Export hours to Xero and create invoices for billing clients and contractors as effortlessly as a ghost passing through a wall. Apply tracking codes for detailed reporting and keep your finances as clear as a moonlit night. ",[9153],{"type":1253,"attrs":9154},{"color":3645},{"type":34,"content":9156},[9157],{"text":9158,"type":38,"marks":9159},"This Halloween season, let these two financial wizards guide you through the mystical realm of payroll, transforming your processes into something truly magical. ",[9160],{"type":1253,"attrs":9161},{"color":3645},{"type":1989,"attrs":9163,"content":9164},{"level":2057},[9165],{"text":9166,"type":38,"marks":9167},"5. HiBob: A Potion of Efficiency",[9168],{"type":1253,"attrs":9169},{"color":3645},{"type":34,"content":9171},[9172],{"text":9173,"type":38,"marks":9174},"Imagine HiBob as a cauldron bubbling efficiently, a potion of pure productivity. It’s the elixir that streamlines HR processes, making employee management smoother than a witch’s cackle. ",[9175],{"type":1253,"attrs":9176},{"color":3645},{"type":2000,"content":9178},[9179,9194,9209,9224,9239],{"type":2003,"content":9180},[9181],{"type":34,"content":9182},[9183,9189],{"text":9184,"type":38,"marks":9185},"Time-saving sorcery:",[9186,9187],{"type":3698},{"type":1253,"attrs":9188},{"color":3645},{"text":9190,"type":38,"marks":9191}," With HiBob and Deputy working together, the arduous task of manual scheduling becomes a thing of the past. Deputy’s intelligent scheduling tools, integrated with HiBob’s HR capabilities, will help you create shift schedules quickly, allowing you to focus on more critical tasks. ",[9192],{"type":1253,"attrs":9193},{"color":3645},{"type":2003,"content":9195},[9196],{"type":34,"content":9197},[9198,9204],{"text":9199,"type":38,"marks":9200},"Error-chasing enchantment: ",[9201,9202],{"type":3698},{"type":1253,"attrs":9203},{"color":3645},{"text":9205,"type":38,"marks":9206},"Say farewell to the frightful spectre of manual errors. The Deputy-Hibob integration ensures that every shift is recorded accurately. No more dealing with the horror of payroll mistakes or missed shifts. The system’s built-in checks and balances will have you sleeping soundly through the night. ",[9207],{"type":1253,"attrs":9208},{"color":3645},{"type":2003,"content":9210},[9211],{"type":34,"content":9212},[9213,9219],{"text":9214,"type":38,"marks":9215},"Employee engagement elixir: ",[9216,9217],{"type":3698},{"type":1253,"attrs":9218},{"color":3645},{"text":9220,"type":38,"marks":9221},"A happy workforce is a productive workforce. With Deputy’s automated shift management seamlessly integrated into HiBob’s employee engagement platform, you’ll see your team’s well-being soar. Employees can easily access their schedules, swap shifts, and request time off, all from the palm of their hands. ",[9222],{"type":1253,"attrs":9223},{"color":3645},{"type":2003,"content":9225},[9226],{"type":34,"content":9227},[9228,9234],{"text":9229,"type":38,"marks":9230},"Real-time insights ritual: ",[9231,9232],{"type":3698},{"type":1253,"attrs":9233},{"color":3645},{"text":9235,"type":38,"marks":9236},"Peek into the future with real-time data and insights. HiBob and Deputy’s partnership offers a treasure trove of data that helps you make informed decisions. Identify trends, optimise schedules, and ensure your team works like a well-orchestrated coven. ",[9237],{"type":1253,"attrs":9238},{"color":3645},{"type":2003,"content":9240},[9241],{"type":34,"content":9242},[9243,9249],{"text":9244,"type":38,"marks":9245},"Compliance charms",[9246,9247],{"type":3698},{"type":1253,"attrs":9248},{"color":3645},{"text":9250,"type":38,"marks":9251},": Stay on the right side of the HR spells. Deputy and HiBob keep you compliant with labour laws, ensuring your workforce practices are clean as a freshly brewed potion. ",[9252],{"type":1253,"attrs":9253},{"color":3645},{"type":34,"content":9255},[9256],{"text":9257,"type":38,"marks":9258},"This Halloween, embrace technology's power and watch your HR processes transform into something truly enchanting. With these 5 HR tools and integrations, you can streamline your HR processes, leaving you with more time for pumpkin carving and candy eating! ",[9259],{"type":1253,"attrs":9260},{"color":3645},"2023-10-26 00:00",{"_uid":9263,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1272,"imageName":9264,"imageS3Key":9265,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":9266,"imageOriginalUrl":9267,"sourceImageWidth":1272,"sourceImageHeight":1800},"5b584dd0-f287-492f-8dec-2354374a7e50","spooktacular-hr-tools-thumb.png","f/64010/1200x630/ba35a0197d/spooktacular-hr-tools-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/ba35a0197d/spooktacular-hr-tools-thumb.png","//a.storyblok.com/f/64010/1200x630/ba35a0197d/spooktacular-hr-tools-thumb.png",[],[],[],[],"5-spooktacular-hr-tools-to-vanquish-your-hr-nightmares-this-halloween","gb/blog/5-spooktacular-hr-tools-to-vanquish-your-hr-nightmares-this-halloween",-69060,[],"7e5c58c2-c005-4236-910b-38ffc24a4a4b",[9278,9281],{"id":9279,"name":8835,"slug":9272,"published":59,"full_slug":9280,"is_folder":17,"parent_id":4279},396734909,"au/blog/5-spooktacular-hr-tools-to-vanquish-your-hr-nightmares-this-halloween",{"id":9282,"name":8835,"slug":9272,"published":59,"full_slug":9283,"is_folder":17,"parent_id":4275},396734910,"us/blog/5-spooktacular-hr-tools-to-vanquish-your-hr-nightmares-this-halloween",{"name":9285,"created_at":9286,"published_at":9287,"updated_at":9288,"id":9289,"uuid":9290,"content":9291,"slug":9976,"full_slug":9977,"sort_by_date":90,"position":9978,"tag_list":9979,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":9980,"first_published_at":9981,"release_id":90,"lang":96,"path":90,"alternates":9982,"default_full_slug":90,"translated_slugs":90},"Improving the Candidate Experience with Deputy","2023-10-26T22:56:37.492Z","2023-11-01T10:08:08.640Z","2023-11-01T10:08:08.690Z",396734461,"f3ddb0d7-9556-4492-a361-b5f05b5b50ed",{"seo":9292,"_uid":9297,"author":3632,"content":9298,"headline":9285,"component":2582,"post_date":9261,"thumbnail":9965,"types_tag":9972,"features_tag":9973,"show_resource":59,"industries_tag":9974,"related_articles":9975},{"_uid":9293,"title":15,"plugin":16,"seoTitle":9294,"description":19,"seoKeywords":9295,"seoTitleInput":9285,"seoDescription":9296},"9e0bf7f0-c155-485e-95d7-4f3b4f84c175","Improving the Candidate Experience with Deputy — Deputy","candidate experience, shift-based recruitment","How Deputy's robust tools are enhancing the recruitment process and overall candidate experience. \n","dc8ca457-e860-4702-9818-f92f31f90ede",[9299],{"_uid":9300,"content":9301,"component":2228},"c21b7934-9303-4ed1-8ffb-4d0a44638eea",{"type":31,"content":9302},[9303,9310,9317,9326,9347,9382,9389,9396,9405,9412,9580,9587,9715,9724,9731,9738,9747,9774,9794,9803,9810,9817,9824,9831,9841,9842,9851,9886,9895,9943],{"type":34,"content":9304},[9305],{"text":9306,"type":38,"marks":9307},"At Deputy, our mission is to help shift-based businesses thrive. Shift-based companies often face unique challenges in recruitment and employee management, and traditional hiring and scheduling processes simply aren’t efficient enough.",[9308],{"type":1253,"attrs":9309},{"color":3645},{"type":34,"content":9311},[9312],{"text":9313,"type":38,"marks":9314},"Deputy can dramatically transform this landscape. Let’s dive into how Deputy's robust tools are enhancing the recruitment process and overall candidate experience. ",[9315],{"type":1253,"attrs":9316},{"color":3645},{"type":1989,"attrs":9318,"content":9319},{"level":2057},[9320],{"text":9321,"type":38,"marks":9322},"Challenges in Shift-Based Recruitment",[9323,9324],{"type":1286},{"type":1253,"attrs":9325},{"color":3645},{"type":34,"content":9327},[9328,9333,9342],{"text":9329,"type":38,"marks":9330},"Shift-based businesses face unique challenges in recruitment. According to recent data from the Society for Human Resource Management (SHRM), it now takes employers an ",[9331],{"type":1253,"attrs":9332},{"color":3645},{"text":9334,"type":38,"marks":9335},"average of 44 days",[9336,9339,9341],{"type":2045,"attrs":9337},{"href":9338,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/employers-across-industries-are-taking-longer-to-hire.aspx",{"type":1253,"attrs":9340},{"color":3654},{"type":3656},{"text":9343,"type":38,"marks":9344}," to fill open positions. This extended hiring timeline can be particularly problematic for shift-based businesses that need to fill roles to maintain operational efficiency quickly.",[9345],{"type":1253,"attrs":9346},{"color":3645},{"type":34,"content":9348},[9349,9354,9363,9368,9377],{"text":9350,"type":38,"marks":9351},"Also, as reported by ",[9352],{"type":1253,"attrs":9353},{"color":3645},{"text":9355,"type":38,"marks":9356},"Forbes ",[9357,9360,9362],{"type":2045,"attrs":9358},{"href":9359,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.forbes.com/sites/carolinecastrillon/2023/02/12/why-skills-based-hiring-is-on-the-rise/",{"type":1253,"attrs":9361},{"color":3654},{"type":3656},{"text":9364,"type":38,"marks":9365},"and ",[9366],{"type":1253,"attrs":9367},{"color":3645},{"text":9369,"type":38,"marks":9370},"TestGorilla",[9371,9374,9376],{"type":2045,"attrs":9372},{"href":9373,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.testgorilla.com/",{"type":1253,"attrs":9375},{"color":3654},{"type":3656},{"text":9378,"type":38,"marks":9379},", 76% of employers are now using skills-based hiring to find new talent. This trend highlights the increasing importance of job-specific skills in the recruitment process, a factor that’s especially critical in shift-based workplaces where diverse roles require a wide range of skills. ",[9380],{"type":1253,"attrs":9381},{"color":3645},{"type":34,"content":9383},[9384],{"text":9385,"type":38,"marks":9386},"In addition, the conventional hiring process, laden with paperwork and delays, often needs to catch up with the high demand for staff. As a result, the candidate experience can suffer, potentially impacting a company’s ability to attract and retain top talent.",[9387],{"type":1253,"attrs":9388},{"color":3645},{"type":34,"content":9390},[9391],{"text":9392,"type":38,"marks":9393},"Candidates often feel lost in the shuffle, and employers need help streamlining the journey from application to the first shift. This is where Deputy can offer efficiency, addressing these challenges head-on. ",[9394],{"type":1253,"attrs":9395},{"color":3645},{"type":1989,"attrs":9397,"content":9398},{"level":2057},[9399],{"text":9400,"type":38,"marks":9401},"Introducing Deputy HR: A Game-Changer for Shift-Based Recruitment",[9402,9403],{"type":1286},{"type":1253,"attrs":9404},{"color":3645},{"type":34,"content":9406},[9407],{"text":9408,"type":38,"marks":9409},"Deputy offers a suite of innovative HR capabilities designed to address the unique challenges of shift-based recruitment. Businesses can significantly enhance the candidate experience and streamline their recruitment operations by leveraging these features.",[9410],{"type":1253,"attrs":9411},{"color":3645},{"type":4882,"attrs":9413,"content":9414},{"order":1991},[9415,9442,9470,9498,9539],{"type":2003,"content":9416},[9417],{"type":34,"content":9418},[9419,9425,9430,9437],{"text":9420,"type":38,"marks":9421},"Personalised Career Hub and Job Ads:",[9422,9423],{"type":3698},{"type":1253,"attrs":9424},{"color":3645},{"text":9426,"type":38,"marks":9427}," Generic job postings can get lost in the noise. ",[9428],{"type":1253,"attrs":9429},{"color":3645},{"text":5349,"type":38,"marks":9431},[9432,9434,9436],{"type":2045,"attrs":9433},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":9435},{"color":3654},{"type":3656},{"text":9438,"type":38,"marks":9439}," allows businesses to create personalised career hubs and craft compelling ads that reflect the company culture and skills requirements and resonate with suitable candidates. This attracts quality candidates and gives them a clear understanding of what to expect, setting the stage for a positive candidate experience.",[9440],{"type":1253,"attrs":9441},{"color":3645},{"type":2003,"content":9443},[9444],{"type":34,"content":9445},[9446,9452,9457,9465],{"text":9447,"type":38,"marks":9448},"AI-Powered Job Descriptions: ",[9449,9450],{"type":3698},{"type":1253,"attrs":9451},{"color":3645},{"text":9453,"type":38,"marks":9454},"Crafting compelling job descriptions is time-consuming. Why waste hours writing job ads when ",[9455],{"type":1253,"attrs":9456},{"color":90},{"text":9458,"type":38,"marks":9459},"Deputy’s AI ",[9460,9462,9464],{"type":2045,"attrs":9461},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":9463},{"color":3654},{"type":3656},{"text":9466,"type":38,"marks":9467},"can take the guesswork out and create eye-catching job descriptions in seconds? Our AI takes your job title, employment type, pay, skills requirements and location and creates a suitable job description.",[9468],{"type":1253,"attrs":9469},{"color":3645},{"type":2003,"content":9471},[9472],{"type":34,"content":9473},[9474,9480,9485,9493],{"text":9475,"type":38,"marks":9476},"Streamlined Applicant Management: ",[9477,9478],{"type":3698},{"type":1253,"attrs":9479},{"color":3645},{"text":9481,"type":38,"marks":9482},"Managing a flood of applications can be challenging, right? Well, Deputy's robust ",[9483],{"type":1253,"attrs":9484},{"color":3645},{"text":9486,"type":38,"marks":9487},"applicant management system",[9488,9490,9492],{"type":2045,"attrs":9489},{"href":8947,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":9491},{"color":3654},{"type":3656},{"text":9494,"type":38,"marks":9495}," efficiently organises and tracks all applications, making it easy for businesses to manage candidates throughout the recruitment process. This streamlined approach reduces administrative burden and ensures a smooth, efficient candidate experience. Organise, review, and communicate seamlessly to move swiftly to the next hiring stages.",[9496],{"type":1253,"attrs":9497},{"color":3645},{"type":2003,"content":9499},[9500],{"type":34,"content":9501},[9502,9508,9513,9521,9526,9534],{"text":9503,"type":38,"marks":9504},"Completely Paperless Onboarding:",[9505,9506],{"type":3698},{"type":1253,"attrs":9507},{"color":3645},{"text":9509,"type":38,"marks":9510}," Paperwork delays onboarding - period. With Deputy, businesses can transition to a completely ",[9511],{"type":1253,"attrs":9512},{"color":3645},{"text":9514,"type":38,"marks":9515},"paperless onboarding process.",[9516,9518,9520],{"type":2045,"attrs":9517},{"href":6322,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":9519},{"color":3654},{"type":3656},{"text":9522,"type":38,"marks":9523}," Digital onboarding reduces administrative tasks and provides new hires with a seamless onboarding experience, from ",[9524],{"type":1253,"attrs":9525},{"color":3645},{"text":9527,"type":38,"marks":9528},"hire ",[9529,9531,9533],{"type":2045,"attrs":9530},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":9532},{"color":3654},{"type":3656},{"text":9535,"type":38,"marks":9536},"to first shift.",[9537],{"type":1253,"attrs":9538},{"color":3645},{"type":2003,"content":9540},[9541],{"type":34,"content":9542},[9543,9549,9554,9562,9567,9575],{"text":9544,"type":38,"marks":9545},"Secure Document Management: ",[9546,9547],{"type":3698},{"type":1253,"attrs":9548},{"color":3645},{"text":9550,"type":38,"marks":9551},"Document chaos and security concerns create delay and risk. 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",[9926],{"type":1253,"attrs":9927},{"color":3645},{"text":9929,"type":38,"marks":9930},"Try Deputy HR for free for 30 days",[9931,9934,9935,9937],{"type":2045,"attrs":9932},{"href":9933,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://once.deputy.com/my/login?redirect_path=%23hr&redirect_to_instance",{"type":1286},{"type":1253,"attrs":9936},{"color":3654},{"type":3656},{"text":9939,"type":38,"marks":9940}," and give you and your team a seamless, world-class experience from hiring and onboarding to scheduling and timesheets, all in one place.",[9941],{"type":1253,"attrs":9942},{"color":3645},{"type":34,"content":9944},[9945,9950,9960],{"text":9946,"type":38,"marks":9947},"If you’re ready to turn it on, System Administrators can ",[9948],{"type":1253,"attrs":9949},{"color":3645},{"text":9951,"type":38,"marks":9952},"subscribe to Deputy HR",[9953,9956,9957,9959],{"type":2045,"attrs":9954},{"href":9955,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://help.deputy.com/hc/en-au/articles/7351528979727-What-is-Deputy-HR-AU-and-UK-only#h_01H5PEPWQGNJ9RTYKSNH9MTJSN",{"type":1286},{"type":1253,"attrs":9958},{"color":3654},{"type":3656},{"text":9961,"type":38,"marks":9962}," via our New Hire Onboarding page in the People tab.",[9963],{"type":1253,"attrs":9964},{"color":3645},{"_uid":9966,"title":41,"imgSrc":42,"plugin":43,"imageAlt":9967,"minWidth":1272,"imageName":9968,"imageS3Key":9969,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":9970,"imageOriginalUrl":9971,"sourceImageWidth":1272,"sourceImageHeight":1800},"de049f20-fbed-43d2-aed9-6e95051d651f","improving the candidate experience with deputy, hr, deputy, hr shift worker","improving-candidate-experience-thumb.png","f/64010/1200x630/3294ec0a3d/improving-candidate-experience-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/3294ec0a3d/improving-candidate-experience-thumb.png","//a.storyblok.com/f/64010/1200x630/3294ec0a3d/improving-candidate-experience-thumb.png",[],[],[],[],"improving-the-candidate-experience-with-deputy","gb/blog/improving-the-candidate-experience-with-deputy",-69050,[],"7c0f2768-a4b8-45ea-9627-9bb2a63efa0e","2023-10-26T23:12:40.178Z",[9983,9986],{"id":9984,"name":9285,"slug":9976,"published":59,"full_slug":9985,"is_folder":17,"parent_id":4279},396734849,"au/blog/improving-the-candidate-experience-with-deputy",{"id":9987,"name":9285,"slug":9976,"published":59,"full_slug":9988,"is_folder":17,"parent_id":4275},396734850,"us/blog/improving-the-candidate-experience-with-deputy",{"name":9990,"created_at":9991,"published_at":9992,"updated_at":9993,"id":9994,"uuid":9995,"content":9996,"slug":11422,"full_slug":11423,"sort_by_date":90,"position":11424,"tag_list":11425,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":11426,"first_published_at":11427,"release_id":90,"lang":96,"path":90,"alternates":11428,"default_full_slug":90,"translated_slugs":90},"The Ultimate Guide to Becoming a Hospitality Employer of Choice ","2023-09-25T18:55:30.918Z","2023-09-25T19:38:00.543Z","2023-09-25T19:38:00.684Z",376196891,"78e9c454-0821-4ea4-8fe5-f220c9685577",{"seo":9997,"_uid":10002,"author":3632,"content":10003,"headline":9990,"component":2582,"post_date":11411,"thumbnail":11412,"types_tag":11418,"features_tag":11419,"show_resource":59,"industries_tag":11420,"related_articles":11421},{"_uid":9998,"title":15,"plugin":16,"seoTitle":9999,"description":19,"seoKeywords":10000,"seoTitleInput":9990,"seoDescription":10001},"81f781bc-bc49-4adf-b7ba-172f6ed168bd","The Ultimate Guide to Becoming a Hospitality Employer of Choice  — Deputy","deputy, employer of choice, hospitality, hr","Become an employer of choice in the hospitality industry with this ultimate guide. Learn actionable strategies on how to attract and retain top talent. ","228cd0f6-eb52-48e7-96aa-b5b709bda532",[10004],{"_uid":10005,"content":10006,"component":2228},"2ae104d5-e82f-48d2-b80c-1f6f334e1b5d",{"type":31,"content":10007},[10008,10015,10031,10038,10045,10052,10085,10092,10100,10107,10114,10122,10129,10291,10299,10306,10426,10427,10435,10442,10449,10467,10521,10529,10536,10543,10551,10571,10591,10611,10619,10626,10634,10666,10685,10706,10714,10721,10729,10758,10766,10783,10791,10798,10818,10826,10833,10841,10862,10870,10888,10896,10916,10924,10945,10952,10960,10994,11014,11022,11052,11060,11094,11107,11114,11122,11129,11137,11144,11152,11159,11176,11222,11229,11236,11252,11259,11266,11273,11291,11298,11316,11334,11363,11382,11390,11397,11404],{"type":34,"content":10009},[10010],{"text":10011,"type":38,"marks":10012},"The hospitality industry can be one of the most rewarding and challenging fields to work in. As an employer in this highly competitive industry, it’s essential to understand how to attract and retain top talent to run a successful business and provide the best possible experience for your customers. ",[10013],{"type":1253,"attrs":10014},{"color":3645},{"type":34,"content":10016},[10017,10022,10023,10024,10025],{"text":10018,"type":38,"marks":10019},"So, how do you become the hospitality brand everyone wants to work for? This comprehensive guide will provide actionable strategies to position your business as the employer of choice in your part of the world. ",[10020],{"type":1253,"attrs":10021},{"color":3645},{"type":1257},{"type":1257},{"text":7114,"type":38},{"text":10026,"type":38,"marks":10027},"Understanding the Importance of Employer Branding",[10028,10029],{"type":1286},{"type":1253,"attrs":10030},{"color":3645},{"type":34,"content":10032},[10033],{"text":10034,"type":38,"marks":10035},"The foundation of becoming an employer of choice begins with understanding the significance of employer branding. There’s no getting around it - to become an employer of choice, you must start by building a strong employer brand. This section will explore why a strong employer brand matters and how it impacts your ability to attract and retain talent. ",[10036],{"type":1253,"attrs":10037},{"color":3645},{"type":34,"content":10039},[10040],{"text":10041,"type":38,"marks":10042},"What is your employer brand? Your employer brand is how you communicate your company's values, mission, and goals to your employees, potential hires, and the wider world.  A great employer brand is an outward expression of the internal culture of the organisation, and it’s crucial for attracting the best talent in the industry and keeping your current employees motivated and engaged. ",[10043],{"type":1253,"attrs":10044},{"color":3645},{"type":34,"content":10046},[10047],{"text":10048,"type":38,"marks":10049},"To build a strong employer brand, you must start by defining what your company stands for and what sets you apart from your competitors. Once you have a clear brand message, you must communicate it consistently across all your marketing channels, including job postings, social media profiles, and press releases.",[10050],{"type":1253,"attrs":10051},{"color":3645},{"type":34,"content":10053},[10054,10059,10066,10071,10080],{"text":10055,"type":38,"marks":10056},"For example, in 2021, one of our customers, ",[10057],{"type":1253,"attrs":10058},{"color":3645},{"text":1678,"type":38,"marks":10060},[10061,10063,10065],{"type":2045,"attrs":10062},{"href":4037,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10064},{"color":3654},{"type":3656},{"text":10067,"type":38,"marks":10068},", shared its updated employment contract on ",[10069],{"type":1253,"attrs":10070},{"color":3645},{"text":10072,"type":38,"marks":10073},"LinkedIn ",[10074,10077,10079],{"type":2045,"attrs":10075},{"href":10076,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.linkedin.com/feed/update/urn:li:activity:6790229925212262400/",{"type":1253,"attrs":10078},{"color":3654},{"type":3656},{"text":10081,"type":38,"marks":10082},"with the following statement: “Here’s our new employment contract. Our old one felt one-sided, and it only protected Honest Burgers. So we changed it – to protect our teammates too. We now have guaranteed hours for everybody; this means nobody has a zero-hour contract (unless they ask), and nobody is on minimum wage, regardless of age or position. We offer private healthcare for everyone.” ",[10083],{"type":1253,"attrs":10084},{"color":3645},{"type":34,"content":10086},[10087],{"text":10088,"type":38,"marks":10089},"This public release of Honest Burgers’ new employment contract represented a refreshing new way to build an explicit agreement between a company and its people. It positioned Honest Burgers as a business that tries to live up to its values of transparency and honesty. ",[10090],{"type":1253,"attrs":10091},{"color":3645},{"type":34,"content":10093},[10094],{"text":10095,"type":38,"marks":10096},"2. Creating a Compelling Employee Value Proposition (EVP)",[10097,10098],{"type":1286},{"type":1253,"attrs":10099},{"color":3645},{"type":34,"content":10101},[10102],{"text":10103,"type":38,"marks":10104},"What is an Employee Value Proposition? Your Employee Value Proposition is the heart of your employer brand - the unique set of benefits and rewards an employee receives in return for the skills, capabilities, and experience they bring to a company. An effective EVP can help your company stand out in a crowded job market, attract top talent, and retain existing employees. ",[10105],{"type":1253,"attrs":10106},{"color":3645},{"type":34,"content":10108},[10109],{"text":10110,"type":38,"marks":10111},"Let’s delve into the components of a compelling EVP and how to tailor it to attract the right talent.",[10112],{"type":1253,"attrs":10113},{"color":3645},{"type":34,"content":10115},[10116],{"text":10117,"type":38,"marks":10118},"The Key Elements of an Effective EVP ",[10119,10120],{"type":1286},{"type":1253,"attrs":10121},{"color":3645},{"type":34,"content":10123},[10124],{"text":10125,"type":38,"marks":10126},"An EVP encompasses several components that collectively define your employment offer. These include:",[10127],{"type":1253,"attrs":10128},{"color":3645},{"type":2000,"content":10130},[10131,10160,10176,10218,10248],{"type":2003,"content":10132},[10133],{"type":34,"content":10134},[10135,10142,10147,10155],{"text":10136,"type":38,"marks":10137},"Work Culture: ",[10138,10139,10140],{"type":1286},{"type":3698},{"type":1253,"attrs":10141},{"color":3645},{"text":10143,"type":38,"marks":10144},"This refers to the environment and ethos of your organisation. A positive, inclusive, and supportive culture can significantly enhance your EVP. You can ",[10145],{"type":1253,"attrs":10146},{"color":3645},{"text":10148,"type":38,"marks":10149},"use Deputy’s communication tools t",[10150,10152,10154],{"type":2045,"attrs":10151},{"href":3015,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10153},{"color":3654},{"type":3656},{"text":10156,"type":38,"marks":10157},"o regularly share your business’s mission and values, fostering a sense of alignment and purpose among your workforce. ",[10158],{"type":1253,"attrs":10159},{"color":3645},{"type":2003,"content":10161},[10162],{"type":34,"content":10163},[10164,10171],{"text":10165,"type":38,"marks":10166},"Salary:",[10167,10168,10169],{"type":1286},{"type":3698},{"type":1253,"attrs":10170},{"color":3645},{"text":10172,"type":38,"marks":10173}," Competitive pay is vital — there’s no denying this. However, remember that today’s workforce often values a complete package of benefits over salary alone. ",[10174],{"type":1253,"attrs":10175},{"color":3645},{"type":2003,"content":10177},[10178],{"type":34,"content":10179},[10180,10187,10192,10200,10205,10213],{"text":10181,"type":38,"marks":10182},"Benefits:",[10183,10184,10185],{"type":1286},{"type":3698},{"type":1253,"attrs":10186},{"color":3645},{"text":10188,"type":38,"marks":10189}," Your benefits can make a significant difference, from health insurance and an Employee Assistance Program to vacation time. ",[10190],{"type":1253,"attrs":10191},{"color":3645},{"text":10193,"type":38,"marks":10194},"Over 60% of UK shift workers",[10195,10197,10199],{"type":2045,"attrs":10196},{"href":6098,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10198},{"color":3654},{"type":3656},{"text":10201,"type":38,"marks":10202}," in our State of Shift Work survey say their employers have offered additional benefits such as free mental health programs, financial education opportunities, same-day pay for quicker access to wages, free meals and drinks, and cashback offers. Second to better pay, these benefits ",[10203],{"type":1253,"attrs":10204},{"color":3645},{"text":10206,"type":38,"marks":10207},"rank highly according to our data",[10208,10210,10212],{"type":2045,"attrs":10209},{"href":6098,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10211},{"color":3654},{"type":3656},{"text":10214,"type":38,"marks":10215}," in retaining employees, with 94% of UK shift workers wanting more benefits. ",[10216],{"type":1253,"attrs":10217},{"color":3645},{"type":2003,"content":10219},[10220],{"type":34,"content":10221},[10222,10229,10234,10243],{"text":10223,"type":38,"marks":10224},"Career Advancement Opportunities:",[10225,10226,10227],{"type":1286},{"type":3698},{"type":1253,"attrs":10228},{"color":3645},{"text":10230,"type":38,"marks":10231}," Clear pathways for career progression can make your company more attractive to ambitious professionals — leverage ",[10232],{"type":1253,"attrs":10233},{"color":3645},{"text":10235,"type":38,"marks":10236},"Deputy’s performance management tools",[10237,10240,10242],{"type":2045,"attrs":10238},{"href":10239,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/features/performance-management",{"type":1253,"attrs":10241},{"color":3654},{"type":3656},{"text":10244,"type":38,"marks":10245}," to track employee progress and implement effective career progression plans. ",[10246],{"type":1253,"attrs":10247},{"color":3645},{"type":2003,"content":10249},[10250],{"type":34,"content":10251},[10252,10259,10264,10272,10277,10286],{"text":10253,"type":38,"marks":10254},"Work-Life Balance:",[10255,10256,10257],{"type":1286},{"type":3698},{"type":1253,"attrs":10258},{"color":3645},{"text":10260,"type":38,"marks":10261}," Focusing on work-life balance can set your organisation apart in today's fast-paced world. Promote ",[10262],{"type":1253,"attrs":10263},{"color":3645},{"text":10265,"type":38,"marks":10266},"flexible scheduling",[10267,10269,10271],{"type":2045,"attrs":10268},{"href":4972,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10270},{"color":3654},{"type":3656},{"text":10273,"type":38,"marks":10274}," to accommodate personal commitments and have robust ",[10275],{"type":1253,"attrs":10276},{"color":3645},{"text":10278,"type":38,"marks":10279},"leave management processes",[10280,10283,10285],{"type":2045,"attrs":10281},{"href":10282,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/features/leave-management",{"type":1253,"attrs":10284},{"color":3654},{"type":3656},{"text":10287,"type":38,"marks":10288},", ",[10289],{"type":1253,"attrs":10290},{"color":3645},{"type":34,"content":10292},[10293],{"text":10294,"type":38,"marks":10295},"Tailoring Your EVP for the Hospitality Industry ",[10296,10297],{"type":1286},{"type":1253,"attrs":10298},{"color":3645},{"type":34,"content":10300},[10301],{"text":10302,"type":38,"marks":10303},"Tailoring your EVP for hospitality has unique challenges and opportunities because it is a demanding industry. Your EVP should reflect this reality. Communicate the following messages in your EVP:",[10304],{"type":1253,"attrs":10305},{"color":3645},{"type":2000,"content":10307},[10308,10349,10365,10381],{"type":2003,"content":10309},[10310],{"type":34,"content":10311},[10312,10319,10324,10332,10336,10344],{"text":10313,"type":38,"marks":10314},"High Seasonal Demand:",[10315,10316,10317],{"type":1286},{"type":3698},{"type":1253,"attrs":10318},{"color":3645},{"text":10320,"type":38,"marks":10321},"  Address the industry's seasonality by offering year-round employment options or flexible scheduling arrangements. With ",[10322],{"type":1253,"attrs":10323},{"color":3645},{"text":10325,"type":38,"marks":10326},"shift swapping",[10327,10329,10331],{"type":2045,"attrs":10328},{"href":4972,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10330},{"color":3654},{"type":3656},{"text":7196,"type":38,"marks":10333},[10334],{"type":1253,"attrs":10335},{"color":3645},{"text":10337,"type":38,"marks":10338},"leave management",[10339,10341,10343],{"type":2045,"attrs":10340},{"href":10282,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10342},{"color":3654},{"type":3656},{"text":10345,"type":38,"marks":10346}," features, Deputy promotes work-life balance and flexibility for shift workers. ",[10347],{"type":1253,"attrs":10348},{"color":3645},{"type":2003,"content":10350},[10351],{"type":34,"content":10352},[10353,10360],{"text":10354,"type":38,"marks":10355},"Customer-Facing Roles: ",[10356,10357,10358],{"type":1286},{"type":3698},{"type":1253,"attrs":10359},{"color":3645},{"text":10361,"type":38,"marks":10362},"In job ads and brand campaigns, highlight the opportunity to interact with diverse guests and gain valuable customer service experience. Promote diversity in your marketing imagery and messaging.",[10363],{"type":1253,"attrs":10364},{"color":90},{"type":2003,"content":10366},[10367],{"type":34,"content":10368},[10369,10376],{"text":10370,"type":38,"marks":10371},"Diverse Workforce: ",[10372,10373,10374],{"type":1286},{"type":3698},{"type":1253,"attrs":10375},{"color":3645},{"text":10377,"type":38,"marks":10378},"Highlight the varied and dynamic nature of the industry. Promoting diversity and inclusion is a strength, given the multicultural nature of the hospitality industry. Creating a diverse, inclusive, and welcoming workplace is essential to becoming a hospitality employer of choice. Communicate clearly in your EVP that you aim to recruit candidates from a variety of backgrounds, implement inclusive policies and practices, and that you train all your staff on diversity and cultural awareness. ",[10379],{"type":1253,"attrs":10380},{"color":90},{"type":2003,"content":10382},[10383],{"type":34,"content":10384},[10385,10392,10397,10405,10415,10421],{"text":10386,"type":38,"marks":10387},"Training and Certifications: ",[10388,10389,10390],{"type":1286},{"type":3698},{"type":1253,"attrs":10391},{"color":3645},{"text":10393,"type":38,"marks":10394}," As part of your EVP, position yourself as a company that offers opportunities for employees to gain industry-specific certifications and skills. Use ",[10395],{"type":1253,"attrs":10396},{"color":3645},{"text":10398,"type":38,"marks":10399},"Deputy’s  ",[10400,10402,10404],{"type":2045,"attrs":10401},{"href":10239,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10403},{"color":3654},{"type":3656},{"text":10406,"type":38,"marks":10407},"performance management tools",[10408,10410,10411,10412,10414],{"type":2045,"attrs":10409},{"href":10239,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1286},{"type":3698},{"type":1253,"attrs":10413},{"color":3654},{"type":3656},{"text":2525,"type":38,"marks":10416},[10417,10418,10419],{"type":1286},{"type":3698},{"type":1253,"attrs":10420},{"color":3645},{"text":10422,"type":38,"marks":10423},"to track employee progress and implement effective career progression plans. ",[10424],{"type":1253,"attrs":10425},{"color":90},{"type":34},{"type":34,"content":10428},[10429],{"text":10430,"type":38,"marks":10431},"3: Leveraging Technology for Workforce Management",[10432,10433],{"type":1286},{"type":1253,"attrs":10434},{"color":3645},{"type":34,"content":10436},[10437],{"text":10438,"type":38,"marks":10439},"Modern technology can revolutionise how you manage teams — from scheduling to time tracking, communication, hiring, and onboarding and being known as a modern company with contemporary tools positions you as an attractive employer, particularly with a young workforce. ",[10440],{"type":1253,"attrs":10441},{"color":3645},{"type":34,"content":10443},[10444],{"text":10445,"type":38,"marks":10446},"Hospitality hires a lot of young people who live life on their smartphones. As a hospitality manager, attracting and retaining talent is your top priority - and issues with legacy technology affecting your operations can quickly negatively impact your ability to hold on to staff.",[10447],{"type":1253,"attrs":10448},{"color":3645},{"type":34,"content":10450},[10451,10455,10462],{"text":4369,"type":38,"marks":10452},[10453],{"type":1253,"attrs":10454},{"color":3645},{"text":1678,"type":38,"marks":10456},[10457,10459,10461],{"type":2045,"attrs":10458},{"href":4037,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10460},{"color":3654},{"type":3656},{"text":10463,"type":38,"marks":10464}," acted swiftly and shifted to Deputy when spreadsheets were causing payroll errors. “We were getting hundreds of messages from staff we’d paid wrong or spending hours checking that we’d paid tips correctly,” says Stuart Macnab-Grieve, Operations Partner at Honest Burgers.",[10465],{"type":1253,"attrs":10466},{"color":3645},{"type":34,"content":10468},[10469,10474,10481,10485,10492,10496,10504,10509,10516],{"text":10470,"type":38,"marks":10471},"With Deputy, you can streamline ",[10472],{"type":1253,"attrs":10473},{"color":3645},{"text":761,"type":38,"marks":10475},[10476,10478,10480],{"type":2045,"attrs":10477},{"href":2220,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10479},{"color":3654},{"type":3656},{"text":5359,"type":38,"marks":10482},[10483],{"type":1253,"attrs":10484},{"color":3645},{"text":9915,"type":38,"marks":10486},[10487,10489,10491],{"type":2045,"attrs":10488},{"href":2178,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10490},{"color":3654},{"type":3656},{"text":5359,"type":38,"marks":10493},[10494],{"type":1253,"attrs":10495},{"color":3645},{"text":704,"type":38,"marks":10497},[10498,10501,10503],{"type":2045,"attrs":10499},{"href":10500,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/integrations",{"type":1253,"attrs":10502},{"color":3654},{"type":3656},{"text":10505,"type":38,"marks":10506},", and ",[10507],{"type":1253,"attrs":10508},{"color":3645},{"text":403,"type":38,"marks":10510},[10511,10513,10515],{"type":2045,"attrs":10512},{"href":3015,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10514},{"color":3654},{"type":3656},{"text":10517,"type":38,"marks":10518},", enhancing your reputation as an excellent workplace and improving your employees’ experience.  Honest Burgers can attest to this. “Having a great smartphone app where the team can see their shifts and request shifts in one place is gold. The feedback’s been positive,” says Stuart. ",[10519],{"type":1253,"attrs":10520},{"color":3645},{"type":34,"content":10522},[10523],{"text":10524,"type":38,"marks":10525},"4: Attracting Top Talent",[10526,10527],{"type":1286},{"type":1253,"attrs":10528},{"color":3645},{"type":34,"content":10530},[10531],{"text":10532,"type":38,"marks":10533},"To be an employer of choice, you must know how to attract top talent. Recruiting the right people is essential for setting up your hospitality business for success. Choosing the best people for the job, with the right skills and experience to bring your brand to life, can take time and effort. ",[10534],{"type":1253,"attrs":10535},{"color":3645},{"type":34,"content":10537},[10538],{"text":10539,"type":38,"marks":10540},"Creating a comprehensive recruitment process that provides applicants with a positive experience from start to finish is essential. This section will explore various recruitment strategies, from crafting enticing job descriptions to leveraging online platforms effectively.",[10541],{"type":1253,"attrs":10542},{"color":3645},{"type":34,"content":10544},[10545],{"text":10546,"type":38,"marks":10547},"i) Crafting Engaging Job Descriptions",[10548,10549],{"type":3698},{"type":1253,"attrs":10550},{"color":3645},{"type":34,"content":10552},[10553,10558,10566],{"text":10554,"type":38,"marks":10555},"Your journey to better employee retention starts with an enticing job description. It’s vital to write job descriptions that reflect your company culture and highlight opportunities for growth and development, all while using language that resonates with your target candidates. ",[10556],{"type":1253,"attrs":10557},{"color":3645},{"text":10559,"type":38,"marks":10560},"Deputy’s AI capabilities",[10561,10563,10565],{"type":2045,"attrs":10562},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10564},{"color":3654},{"type":3656},{"text":10567,"type":38,"marks":10568}," can support you in crafting compelling listings that attract candidates who align with your company’s values. With Deputy, you can create and post a job in seconds using AI-assisted job descriptions to get the help needed to find the right people.",[10569],{"type":1253,"attrs":10570},{"color":3645},{"type":34,"content":10572},[10573,10579,10585],{"text":10574,"type":38,"marks":10575},"ii)",[10576,10577],{"type":3698},{"type":1253,"attrs":10578},{"color":3645},{"text":2525,"type":38,"marks":10580},[10581,10582,10583],{"type":1286},{"type":3698},{"type":1253,"attrs":10584},{"color":3645},{"text":10586,"type":38,"marks":10587},"Improving Communication During Hiring",[10588,10589],{"type":3698},{"type":1253,"attrs":10590},{"color":3645},{"type":34,"content":10592},[10593,10598,10606],{"text":10594,"type":38,"marks":10595},"Clear, timely, and respectful communication during the hiring process can make applicants feel valued, improving their feelings about your brand and increasing the likelihood of them accepting a job offer and staying with your company. Providing detailed feedback to applicants creates a positive candidate experience. ",[10596],{"type":1253,"attrs":10597},{"color":3645},{"text":10599,"type":38,"marks":10600},"HR tech",[10601,10603,10605],{"type":2045,"attrs":10602},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10604},{"color":3654},{"type":3656},{"text":10607,"type":38,"marks":10608}," can support you in effortlessly moving candidates through the recruitment process, informing them with automated messages as they progress, and once you’ve hired them, helping move them straight through to onboarding. ",[10609],{"type":1253,"attrs":10610},{"color":3645},{"type":34,"content":10612},[10613],{"text":10614,"type":38,"marks":10615},"iii) Communicating Company Culture",[10616,10617],{"type":3698},{"type":1253,"attrs":10618},{"color":3645},{"type":34,"content":10620},[10621],{"text":10622,"type":38,"marks":10623},"Your company culture is one of your most significant selling points. Showcase it in every step of the hiring process, from the language used in your job ads to the look and feel of your website. Ensure your mission, values, and vision come across clearly to potential candidates. Share employee stories and successes to give candidates a glimpse of your company culture. Give behind-the-scenes glimpses of your workplace.",[10624],{"type":1253,"attrs":10625},{"color":3645},{"type":34,"content":10627},[10628],{"text":10629,"type":38,"marks":10630},"iv) Optimising Job Postings for Online Platforms and Social Media ",[10631,10632],{"type":3698},{"type":1253,"attrs":10633},{"color":3645},{"type":34,"content":10635},[10636,10641,10649,10654,10662],{"text":10637,"type":38,"marks":10638},"The digital age demands a solid online presence. With ",[10639],{"type":1253,"attrs":10640},{"color":3645},{"text":10642,"type":38,"marks":10643},"Deputy Hire",[10644,10646,10648],{"type":2045,"attrs":10645},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10647},{"color":3654},{"type":3656},{"text":10650,"type":38,"marks":10651},", you can leverage online platforms to reach a wider pool of candidates while maintaining your brand identity. You can also use Deputy’s integration with popular job boards to contact a wider pool of candidates. You can promote your job listings across the world’s leading job boards and social channels like LinkedIn ",[10652],{"type":1253,"attrs":10653},{"color":3645},{"text":10655,"type":38,"marks":10656},"in one click",[10657,10659,10661],{"type":2045,"attrs":10658},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10660},{"color":3654},{"type":3656},{"text":3658,"type":38,"marks":10663},[10664],{"type":1253,"attrs":10665},{"color":3645},{"type":34,"content":10667},[10668,10673,10680],{"text":10669,"type":38,"marks":10670},"It’s also essential to tailor the candidate experience.  With a hiring platform like ",[10671],{"type":1253,"attrs":10672},{"color":3645},{"text":5349,"type":38,"marks":10674},[10675,10677,10679],{"type":2045,"attrs":10676},{"href":8934,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10678},{"color":3654},{"type":3656},{"text":10681,"type":38,"marks":10682},", you can easily tailor your application questions and allow candidates to shine with video responses. This increases your chances of finding the right fit for the role while providing a better candidate experience. ",[10683],{"type":1253,"attrs":10684},{"color":3645},{"type":34,"content":10686},[10687,10692,10701],{"text":10688,"type":38,"marks":10689},"“I enjoyed the video application, as I felt confident I had the opportunity to connect with the audience and show my true self beyond the words on my CV,” says an applicant to ",[10690],{"type":1253,"attrs":10691},{"color":3645},{"text":10693,"type":38,"marks":10694},"Piccolina Gelateria",[10695,10698,10700],{"type":2045,"attrs":10696},{"href":10697,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.piccolinagelateria.com.au/",{"type":1253,"attrs":10699},{"color":3654},{"type":3656},{"text":10702,"type":38,"marks":10703},", one of our customers. ",[10704],{"type":1253,"attrs":10705},{"color":3645},{"type":34,"content":10707},[10708],{"text":10709,"type":38,"marks":10710},"5: Enhance the Employee Onboarding Experience ",[10711,10712],{"type":1286},{"type":1253,"attrs":10713},{"color":3645},{"type":34,"content":10715},[10716],{"text":10717,"type":38,"marks":10718},"Once you've attracted talent, providing an exceptional onboarding experience and a positive employee journey is crucial. Your employees’ journey begins on day one. Make it memorable. Learn how to set the stage for long-term retention. ",[10719],{"type":1253,"attrs":10720},{"color":3645},{"type":34,"content":10722},[10723],{"text":10724,"type":38,"marks":10725},"i) Leveraging Digital Onboarding Platforms for Efficiency",[10726,10727],{"type":3698},{"type":1253,"attrs":10728},{"color":3645},{"type":34,"content":10730},[10731,10736,10743,10747,10754],{"text":10732,"type":38,"marks":10733},"Digital onboarding platforms can automate many of the tasks involved in onboarding, such as paperwork and compliance processes. This frees up time for you to focus on more strategic tasks. ",[10734],{"type":1253,"attrs":10735},{"color":3645},{"text":9750,"type":38,"marks":10737},[10738,10740,10742],{"type":2045,"attrs":10739},{"href":6322,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10741},{"color":3654},{"type":3656},{"text":9758,"type":38,"marks":10744},[10745],{"type":1253,"attrs":10746},{"color":3645},{"text":5386,"type":38,"marks":10748},[10749,10751,10753],{"type":2045,"attrs":10750},{"href":9766,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10752},{"color":3654},{"type":3656},{"text":3658,"type":38,"marks":10755},[10756],{"type":1253,"attrs":10757},{"color":3645},{"type":34,"content":10759},[10760],{"text":10761,"type":38,"marks":10762},"ii)  Automating Paperwork and Compliance Processes",[10763,10764],{"type":3698},{"type":1253,"attrs":10765},{"color":3645},{"type":34,"content":10767},[10768,10772,10779],{"text":9777,"type":38,"marks":10769},[10770],{"type":1253,"attrs":10771},{"color":3645},{"text":9782,"type":38,"marks":10773},[10774,10776,10778],{"type":2045,"attrs":10775},{"href":9786,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10777},{"color":3654},{"type":3656},{"text":3658,"type":38,"marks":10780},[10781],{"type":1253,"attrs":10782},{"color":3645},{"type":34,"content":10784},[10785],{"text":10786,"type":38,"marks":10787},"iii) Gamifying Onboarding to Enhance Engagement",[10788,10789],{"type":3698},{"type":1253,"attrs":10790},{"color":3645},{"type":34,"content":10792},[10793],{"text":10794,"type":38,"marks":10795},"Gamification means using gameplay mechanics for non-game applications to encourage specific behaviours and outcomes. Gamification can make onboarding more engaging and interactive for new hires by adding elements that make the hire experience more fun, competitive, and exciting. Details such as games and quizzes can help new starters learn more quickly and effectively about the company culture and their new role. Points, scores, and leaderboards are traditional gamification elements that show your employees how much progress they make with their onboarding. ",[10796],{"type":1253,"attrs":10797},{"color":3645},{"type":34,"content":10799},[10800,10805,10813],{"text":10801,"type":38,"marks":10802},"Deputy’s ",[10803],{"type":1253,"attrs":10804},{"color":3645},{"text":10806,"type":38,"marks":10807},"digital onboarding platform",[10808,10810,10812],{"type":2045,"attrs":10809},{"href":6322,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10811},{"color":3654},{"type":3656},{"text":10814,"type":38,"marks":10815}," can enhance the onboarding experience for your new hires, saving time and improving your employer of choice branding. ",[10816],{"type":1253,"attrs":10817},{"color":3645},{"type":34,"content":10819},[10820],{"text":10821,"type":38,"marks":10822},"6: Employee Development and Growth",[10823,10824],{"type":1286},{"type":1253,"attrs":10825},{"color":3645},{"type":34,"content":10827},[10828],{"text":10829,"type":38,"marks":10830},"To retain your talent, you must invest in their development and growth. Providing opportunities for your staff to grow and progress with their roles ensures they feel valued and rewarded for their hard work. This section will cover strategies for providing ongoing training, mentorship programs, and career progression opportunities. ",[10831],{"type":1253,"attrs":10832},{"color":3645},{"type":34,"content":10834},[10835],{"text":10836,"type":38,"marks":10837},"i) Personalised Skill Development and Training Programs",[10838,10839],{"type":3698},{"type":1253,"attrs":10840},{"color":3645},{"type":34,"content":10842},[10843,10848,10857],{"text":10844,"type":38,"marks":10845},"Provide your staff with the ",[10846],{"type":1253,"attrs":10847},{"color":3645},{"text":10849,"type":38,"marks":10850},"training and development",[10851,10854,10856],{"type":2045,"attrs":10852},{"href":10853,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/blog/how-to-attract-and-retain-staff-during-inflation",{"type":1253,"attrs":10855},{"color":3654},{"type":3656},{"text":10858,"type":38,"marks":10859}," they need to succeed. This could include formal training programs, on-the-job training, or mentorship opportunities. ",[10860],{"type":1253,"attrs":10861},{"color":3645},{"type":34,"content":10863},[10864],{"text":10865,"type":38,"marks":10866},"ii)  Implementing Career Progression Plans",[10867,10868],{"type":3698},{"type":1253,"attrs":10869},{"color":3645},{"type":34,"content":10871},[10872,10877,10884],{"text":10873,"type":38,"marks":10874},"Create clear career paths for employees so they know what they need to reach their goals. Support them in mapping out their career goals and developing a plan to achieve them. This will give them a sense of purpose and direction in their work—leverage ",[10875],{"type":1253,"attrs":10876},{"color":3645},{"text":10235,"type":38,"marks":10878},[10879,10881,10883],{"type":2045,"attrs":10880},{"href":10239,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10882},{"color":3654},{"type":3656},{"text":10244,"type":38,"marks":10885},[10886],{"type":1253,"attrs":10887},{"color":3645},{"type":34,"content":10889},[10890],{"text":10891,"type":38,"marks":10892},"iii) Mentoring and Coaching Initiatives",[10893,10894],{"type":3698},{"type":1253,"attrs":10895},{"color":3645},{"type":34,"content":10897},[10898,10903,10911],{"text":10899,"type":38,"marks":10900},"Pair your newer starters with experienced mentors or work coaches who can help them develop their skills and knowledge. Use Deputy’s ",[10901],{"type":1253,"attrs":10902},{"color":3645},{"text":10904,"type":38,"marks":10905},"communication tools",[10906,10908,10910],{"type":2045,"attrs":10907},{"href":3015,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10909},{"color":3654},{"type":3656},{"text":10912,"type":38,"marks":10913}," to share mentoring and coaching messages within the business. ",[10914],{"type":1253,"attrs":10915},{"color":3645},{"type":34,"content":10917},[10918],{"text":10919,"type":38,"marks":10920},"7: Building a Positive Work Culture",[10921,10922],{"type":1286},{"type":1253,"attrs":10923},{"color":3645},{"type":34,"content":10925},[10926,10931,10940],{"text":10927,"type":38,"marks":10928},"A positive work culture is a cornerstone of becoming an employer of choice. Working in hospitality can be physically demanding and emotionally challenging. Tanja Sonja Schoenberger, Operations Manager at ",[10929],{"type":1253,"attrs":10930},{"color":3645},{"text":10932,"type":38,"marks":10933},"Barworks",[10934,10937,10939],{"type":2045,"attrs":10935},{"href":10936,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.deputy.com/gb/customers/barworks",{"type":1253,"attrs":10938},{"color":3654},{"type":3656},{"text":10941,"type":38,"marks":10942},", discusses instilling a supportive working environment.  ",[10943],{"type":1253,"attrs":10944},{"color":3645},{"type":34,"content":10946},[10947],{"text":10948,"type":38,"marks":10949},"\"We want everybody who works for us to know that we don't just sit around and look at spreadsheets and go, 'This is how you do things.' Everyone in senior management has worked their way up from the floor. We know how hard it is mentally and physically to work behind a bar. And so the support systems we have in place come from a deep understanding of the industry,\" she says. ",[10950],{"type":1253,"attrs":10951},{"color":3645},{"type":34,"content":10953},[10954],{"text":10955,"type":38,"marks":10956},"i) Offer Flexible Work Arrangements for Shift Workers",[10957,10958],{"type":3698},{"type":1253,"attrs":10959},{"color":3645},{"type":34,"content":10961},[10962,10967,10974,10982,10989],{"text":10963,"type":38,"marks":10964},"According to Deputy’s ",[10965],{"type":1253,"attrs":10966},{"color":3645},{"text":10968,"type":38,"marks":10969},"2",[10970,10972],{"type":2045,"attrs":10971},{"href":6098,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"type":1253,"attrs":10973},{"color":90},{"text":10975,"type":38,"marks":10976},"023 State of Shift Work repor",[10977,10979,10981],{"type":2045,"attrs":10978},{"href":90,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10980},{"color":3654},{"type":3656},{"text":10983,"type":38,"marks":10984},"t",[10985,10987],{"type":2045,"attrs":10986},{"href":90,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":10988},{"color":3645},{"text":10990,"type":38,"marks":10991},", one-fifth of UK shift workers have more than one job, making flexible working arrangements and clarity even more critical. 45% of UK shift workers value the ability to fit in other commitments, and 43% say they appreciate schedule flexibility. A flexible working culture is the number one priority for shift workers. ",[10992],{"type":1253,"attrs":10993},{"color":90},{"type":34,"content":10995},[10996,11001,11009],{"text":10997,"type":38,"marks":10998},"Flexible work schedules mean something very different for shift workers than what they mean to 9 - 5ers. For shift workers, flexibility means having more control over when they work, a stable and predictable shift schedule, the ability to declare their availability, and swap shifts quickly when life happens. ",[10999],{"type":1253,"attrs":11000},{"color":3645},{"text":11002,"type":38,"marks":11003},"Deputy’s scheduling tools",[11004,11006,11008],{"type":2045,"attrs":11005},{"href":4972,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11007},{"color":3654},{"type":3656},{"text":11010,"type":38,"marks":11011}," can accommodate shift workers’ needs, offering flexible arrangements and easy shift swapping that enhance work-life balance. ",[11012],{"type":1253,"attrs":11013},{"color":3645},{"type":34,"content":11015},[11016],{"text":11017,"type":38,"marks":11018},"ii) Nurture Employee Wellbeing Through Wellness Initiatives",[11019,11020],{"type":3698},{"type":1253,"attrs":11021},{"color":3645},{"type":34,"content":11023},[11024,11029,11036,11041,11048],{"text":11025,"type":38,"marks":11026},"These include on-site fitness facilities or equipment like yoga mats or weights, free mental health resources, EAP, or health insurance. ",[11027],{"type":1253,"attrs":11028},{"color":3645},{"text":10193,"type":38,"marks":11030},[11031,11033,11035],{"type":2045,"attrs":11032},{"href":6098,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11034},{"color":3654},{"type":3656},{"text":11037,"type":38,"marks":11038}," in our State of Shift Work survey say their employers have offered additional benefits such as free mental health programs, financial education opportunities, same-day pay for quicker access to wages, free meals and drinks, and cashback offers to remedy some of the effects of the cost of living crisis. Second, to better pay, these benefits ",[11039],{"type":1253,"attrs":11040},{"color":3645},{"text":10206,"type":38,"marks":11042},[11043,11045,11047],{"type":2045,"attrs":11044},{"href":6098,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11046},{"color":3654},{"type":3656},{"text":10214,"type":38,"marks":11049},[11050],{"type":1253,"attrs":11051},{"color":3645},{"type":34,"content":11053},[11054],{"text":11055,"type":38,"marks":11056},"iii) Promote Mental Health Support and Resources",[11057,11058],{"type":3698},{"type":1253,"attrs":11059},{"color":3645},{"type":34,"content":11061},[11062,11067,11076,11081,11089],{"text":11063,"type":38,"marks":11064},"Provide mental health resources, such as counselling or therapy through an Employee Assistance Programme to create a culture where staff feel comfortable discussing their mental health. Check out our",[11065],{"type":1253,"attrs":11066},{"color":3645},{"text":11068,"type":38,"marks":11069}," Hospitality Growth Hacks series",[11070,11073,11075],{"type":2045,"attrs":11071},{"href":11072,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://preview.website-poc.pages.dev/gb/insights/hospitality-growth-hacks-episode-1",{"type":1253,"attrs":11074},{"color":3654},{"type":3656},{"text":11077,"type":38,"marks":11078}," that tackles how to support and retain your team through the cost of living crisis. You can use ",[11079],{"type":1253,"attrs":11080},{"color":3645},{"text":11082,"type":38,"marks":11083},"Deputy’s communication platform",[11084,11086,11088],{"type":2045,"attrs":11085},{"href":3015,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11087},{"color":3654},{"type":3656},{"text":11090,"type":38,"marks":11091}," to share mental health resources and support or give words of encouragement to your team during a hard shift. ",[11092],{"type":1253,"attrs":11093},{"color":3645},{"type":34,"content":11095},[11096,11101],{"text":11097,"type":38,"marks":11098},"8. ",[11099],{"type":1253,"attrs":11100},{"color":3645},{"text":11102,"type":38,"marks":11103},"Measuring and Improving Employer Brand",[11104,11105],{"type":1286},{"type":1253,"attrs":11106},{"color":3645},{"type":34,"content":11108},[11109],{"text":11110,"type":38,"marks":11111},"Hopefully, once you’ve begun implementing these measures, you should see your business's reputation as an employer improve. To continuously improve, you must measure the effectiveness of your employer brand initiatives. Here are the critical metrics for tracking your progress and making data-driven improvements.",[11112],{"type":1253,"attrs":11113},{"color":3645},{"type":34,"content":11115},[11116],{"text":11117,"type":38,"marks":11118},"i) Employee Satisfaction",[11119,11120],{"type":3698},{"type":1253,"attrs":11121},{"color":3645},{"type":34,"content":11123},[11124],{"text":11125,"type":38,"marks":11126},"Define and measure employee satisfaction metrics, including surveys and feedback loops. A satisfied employee is proof of a strong employer brand. Regularly surveying employees and their job performance can provide valuable insights into how your brand is perceived internally. ",[11127],{"type":1253,"attrs":11128},{"color":90},{"type":34,"content":11130},[11131],{"text":11132,"type":38,"marks":11133},"ii) Candidate Quality",[11134,11135],{"type":3698},{"type":1253,"attrs":11136},{"color":3645},{"type":34,"content":11138},[11139],{"text":11140,"type":38,"marks":11141},"If you’re attracting high-quality candidates, your employer brand is resonating with the right audience. Track the qualifications and experience of your applicants over time to assess this metric. ",[11142],{"type":1253,"attrs":11143},{"color":90},{"type":34,"content":11145},[11146],{"text":11147,"type":38,"marks":11148},"iii) Retention Rate",[11149,11150],{"type":3698},{"type":1253,"attrs":11151},{"color":3645},{"type":34,"content":11153},[11154],{"text":11155,"type":38,"marks":11156},"High staff retention rates suggest that your business isn’t only attracting quality talent; it’s successfully retaining them. Monitor your turnover rates closely, and conduct exit interviews when employees do leave. ",[11157],{"type":1253,"attrs":11158},{"color":90},{"type":1989,"attrs":11160,"content":11161},{"level":2126},[11162,11169],{"text":11163,"type":38,"marks":11164},"C",[11165,11166,11167],{"type":1286},{"type":3698},{"type":1253,"attrs":11168},{"color":3645},{"text":11170,"type":38,"marks":11171},"ase Study: Successful Hospitality Employers - Honest Burgers, Barworks, Winter Wonderland",[11172,11173,11174],{"type":1286},{"type":3698},{"type":1253,"attrs":11175},{"color":90},{"type":34,"content":11177},[11178,11186,11194,11198,11205,11209,11217],{"text":11179,"type":38,"marks":11180},"Honest Burgers,",[11181,11183,11185],{"type":2045,"attrs":11182},{"href":4037,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11184},{"color":3654},{"type":3656},{"text":11187,"type":38,"marks":11188}," Barworks",[11189,11191,11193],{"type":2045,"attrs":11190},{"href":10936,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11192},{"color":3654},{"type":3656},{"text":5359,"type":38,"marks":11195},[11196],{"type":1253,"attrs":11197},{"color":3645},{"text":1621,"type":38,"marks":11199},[11200,11202,11204],{"type":2045,"attrs":11201},{"href":3909,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11203},{"color":3654},{"type":3656},{"text":10505,"type":38,"marks":11206},[11207],{"type":1253,"attrs":11208},{"color":3645},{"text":11210,"type":38,"marks":11211},"Winter Wonderland",[11212,11214,11216],{"type":2045,"attrs":11213},{"href":4079,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11215},{"color":3654},{"type":3656},{"text":11218,"type":38,"marks":11219}," are brands that partner with Deputy to improve their employee experience. ",[11220],{"type":1253,"attrs":11221},{"color":3645},{"type":34,"content":11223},[11224],{"text":11225,"type":38,"marks":11226},"Hospitality hires many young people who live on their smartphones, and Deputy has improved the employee experience for Honest Burgers’ young employee demographic. ",[11227],{"type":1253,"attrs":11228},{"color":3645},{"type":34,"content":11230},[11231],{"text":11232,"type":38,"marks":11233},"“Having a great smartphone app where the team can see their shifts and request shifts in one place is gold. They don’t have to sit in front of a laptop. They get a notification when their rota is ready, and they’re good to go,” says Stuart Macnab-Grieve, ",[11234],{"type":1253,"attrs":11235},{"color":3645},{"type":34,"content":11237},[11238,11243],{"text":11239,"type":38,"marks":11240},"“Our staff are also generally happier on shift since we implemented Deputy. They’ve got the right number of people on shift, they’re not being brought in for a shift then sent home an hour and a half later because the manager’s put too many people on,” says Stuart Macnab-Grieve, Operations Partner at Honest Burgers in our",[11241],{"type":1253,"attrs":11242},{"color":3645},{"text":11244,"type":38,"marks":11245}," latest video with Honest Burgers. ",[11246,11249,11251],{"type":2045,"attrs":11247},{"href":11248,"uuid":90,"anchor":90,"target":90,"linktype":194},"https://www.youtube.com/watch?v=iAS-23nSicc",{"type":1253,"attrs":11250},{"color":3654},{"type":3656},{"type":34,"content":11253},[11254],{"text":11255,"type":38,"marks":11256},"“Deputy plays a larger role in staff retention because our staff can use Deputy to request time off, display their availability and see their rotas ahead of time and in real-time, which helps them plan their lives better,” echoes Cody Gaffney, Assistant Manager at Honest Burgers, Finsbury Park.",[11257],{"type":1253,"attrs":11258},{"color":3645},{"type":34,"content":11260},[11261],{"text":11262,"type":38,"marks":11263},"“The Deputy system’s one of the reasons I stay at Honest Burgers,” says Fred Houlder, Hospitality Master at Honest Burgers. ",[11264],{"type":1253,"attrs":11265},{"color":3645},{"type":34,"content":11267},[11268],{"text":11269,"type":38,"marks":11270},"For Barworks, creating an excellent place to work is also extremely  important. ",[11271],{"type":1253,"attrs":11272},{"color":3645},{"type":34,"content":11274},[11275,11280,11287],{"text":11276,"type":38,"marks":11277},"\"Deputy empowers us to be the best employers we can be. It aligns perfectly with our people-first approach, enabling us to invest more time in our team and build a stronger workforce,\" says Tanja Sonja Schoenberger, Operations Manager at ",[11278],{"type":1253,"attrs":11279},{"color":3645},{"text":10932,"type":38,"marks":11281},[11282,11284,11286],{"type":2045,"attrs":11283},{"href":10936,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11285},{"color":3654},{"type":3656},{"text":3658,"type":38,"marks":11288},[11289],{"type":1253,"attrs":11290},{"color":3645},{"type":34,"content":11292},[11293],{"text":11294,"type":38,"marks":11295},"Winter Wonderland, London’s largest seasonal amusement park, strives to do right by its staff. ",[11296],{"type":1253,"attrs":11297},{"color":3645},{"type":34,"content":11299},[11300,11305,11312],{"text":11301,"type":38,"marks":11302},"“Deputy has improved trust massively between staff and management. There are no disputes anymore about who worked where and when. It’s introduced transparency both for managers and employees. Staff could see exactly what hours they were getting paid for,\" says Fiona Sadler, Senior Manager Recruitment at ",[11303],{"type":1253,"attrs":11304},{"color":3645},{"text":11210,"type":38,"marks":11306},[11307,11309,11311],{"type":2045,"attrs":11308},{"href":4079,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11310},{"color":3654},{"type":3656},{"text":1580,"type":38,"marks":11313},[11314],{"type":1253,"attrs":11315},{"color":3645},{"type":34,"content":11317},[11318,11323,11330],{"text":11319,"type":38,"marks":11320},"\"It’s improved trust and transparency. They can now see what shifts they've worked and that they have been recorded and approved. In the past, after we'd run payroll for 100 staff, 15 would return to us querying their pay. We might now get one person, which is usually down to personal error; either they didn't clock in, or I hadn't approved their shift,\" says Wasib Awan, Box Office Manager at ",[11321],{"type":1253,"attrs":11322},{"color":3645},{"text":11210,"type":38,"marks":11324},[11325,11327,11329],{"type":2045,"attrs":11326},{"href":4079,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11328},{"color":3654},{"type":3656},{"text":1580,"type":38,"marks":11331},[11332],{"type":1253,"attrs":11333},{"color":3645},{"type":34,"content":11335},[11336,11341,11345,11352,11358],{"text":11337,"type":38,"marks":11338},"Atlas Hotels, the biggest",[11339],{"type":1253,"attrs":11340},{"color":3645},{"text":2525,"type":38,"marks":11342},[11343],{"type":1253,"attrs":11344},{"color":5340},{"text":1654,"type":38,"marks":11346},[11347,11349,11351],{"type":2045,"attrs":11348},{"href":3909,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11350},{"color":3654},{"type":3656},{"text":2525,"type":38,"marks":11353},[11354,11356],{"type":2045,"attrs":11355},{"href":3909,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11357},{"color":3645},{"text":11359,"type":38,"marks":11360},"franchisee of Holiday Inn Express Hotels in Europe, was keen to improve work-life balance for its employees when they deployed Deputy. ",[11361],{"type":1253,"attrs":11362},{"color":3645},{"type":34,"content":11364},[11365,11370,11377],{"text":11366,"type":38,"marks":11367},"“Before Deputy, the recurring complaints in our Employee Engagement Survey were around a lack of work-life balance. We can’t control the external labour market conditions we’re all facing, but we can control doing everything we can to make our existing employees happy. And I’m pleased to say that since implementing Deputy, those complaints have reduced to 5 comments from 766 employees,” says Sub Iyer, Head of Operations - South at ",[11368],{"type":1253,"attrs":11369},{"color":3645},{"text":1621,"type":38,"marks":11371},[11372,11374,11376],{"type":2045,"attrs":11373},{"href":4206,"uuid":90,"anchor":90,"target":90,"linktype":194},{"type":1253,"attrs":11375},{"color":3654},{"type":3656},{"text":11378,"type":38,"marks":11379},".  ",[11380],{"type":1253,"attrs":11381},{"color":3645},{"type":34,"content":11383},[11384],{"text":11385,"type":38,"marks":11386},"Put Your Employees First",[11387,11388],{"type":1286},{"type":1253,"attrs":11389},{"color":3645},{"type":34,"content":11391},[11392],{"text":11393,"type":38,"marks":11394},"Becoming a hospitality employer of choice is an ongoing journey and is all about putting your employees first. ",[11395],{"type":1253,"attrs":11396},{"color":3645},{"type":34,"content":11398},[11399],{"text":11400,"type":38,"marks":11401},"By understanding the importance of employer branding, honing your Employee Value Proposition (EVP), leveraging technology to manage your workforce, improving your hiring and onboarding experience, creating opportunities for employee development and growth, and building a positive work culture, you can become the business every great candidate aspires to work for. ",[11402],{"type":1253,"attrs":11403},{"color":3645},{"type":34,"content":11405},[11406],{"text":11407,"type":38,"marks":11408},"By following these steps, you can position your hospitality business as the go-to destination for top talent, ensuring long-term success in the industry. Try Deputy for improved efficiency and employee satisfaction. ",[11409],{"type":1253,"attrs":11410},{"color":3645},"2023-09-25 00:00",{"_uid":11413,"title":41,"imgSrc":42,"plugin":43,"imageAlt":9990,"minWidth":1272,"imageName":11414,"imageS3Key":11415,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":11416,"imageOriginalUrl":11417,"sourceImageWidth":1272,"sourceImageHeight":1800},"9d1c0474-69c0-49d4-a406-fc6969d91f3b","employer-of-choice-thumbnail.jpg","f/64010/1200x630/a58d50c12b/employer-of-choice-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/a58d50c12b/employer-of-choice-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/a58d50c12b/employer-of-choice-thumbnail.jpg",[],[],[],[],"the-ultimate-guide-to-becoming-a-hospitality-employer-of-choice","gb/blog/the-ultimate-guide-to-becoming-a-hospitality-employer-of-choice",-69030,[],"e5e5f868-2c99-4e79-be3d-e6f01b302548","2023-09-25T19:33:51.402Z",[11429,11432],{"id":11430,"name":9990,"slug":11422,"published":17,"full_slug":11431,"is_folder":17,"parent_id":4279},376205526,"au/blog/the-ultimate-guide-to-becoming-a-hospitality-employer-of-choice",{"id":11433,"name":9990,"slug":11422,"published":17,"full_slug":11434,"is_folder":17,"parent_id":4275},376205666,"us/blog/the-ultimate-guide-to-becoming-a-hospitality-employer-of-choice",{"name":11436,"created_at":11437,"published_at":11438,"updated_at":11439,"id":11440,"uuid":11441,"content":11442,"slug":11551,"full_slug":11552,"sort_by_date":90,"position":11553,"tag_list":11554,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":11555,"first_published_at":11556,"release_id":90,"lang":96,"path":90,"alternates":11557,"default_full_slug":90,"translated_slugs":90},"New Research by Deputy Reveals Lack of Clarity on Holiday Pay for UK Hospitality Workers","2023-09-22T13:38:40.798Z","2023-09-22T13:57:04.108Z","2023-09-22T13:57:04.137Z",375045013,"740f83d9-b25f-4661-9f67-6617bb60d191",{"seo":11443,"_uid":11449,"author":3632,"content":11450,"headline":11530,"component":2582,"post_date":11531,"thumbnail":11532,"types_tag":11539,"features_tag":11546,"show_resource":59,"industries_tag":11547,"related_articles":11548},{"_uid":11444,"title":15,"plugin":16,"seoTitle":11445,"description":19,"seoKeywords":11446,"seoTitleInput":11447,"seoDescription":11448},"d711d812-4221-4005-a00d-ec162d8da191","Deputy’s Annual State of Shiftwork Reveals Lack of Clarity Over Holiday Pay — Deputy","state of shiftwork 2023, deputy, holidat","Deputy’s Annual State of Shiftwork Reveals Lack of Clarity Over Holiday Pay","According to a new survey by Deputy, 35% of hospitality workers in the UK are uncertain about their legal entitlement for paid annual leave. ","90745b8f-baaf-4bdd-a382-a8395889d138",[11451],{"_uid":11452,"content":11453,"component":2228},"946c8bbb-6a07-4a21-8c62-446c7f3abeaa",{"type":31,"content":11454},[11455,11462,11469,11488,11495,11502,11509,11516,11523],{"type":34,"content":11456},[11457],{"text":11458,"type":38,"marks":11459},"Deputy’s latest research has uncovered a concerning trend: over a third of UK hospitality workers are unsure about their legal entitlement to paid annual leave. ",[11460],{"type":1253,"attrs":11461},{"color":3645},{"type":34,"content":11463},[11464],{"text":11465,"type":38,"marks":11466},"Despite the consultation on calculating holiday entitlement for part-year and irregular hours workers coming to a close six months ago, the UK Government has yet to respond. This lack of clarity has led to confusion among workers and potential missed holiday pay opportunities. ",[11467],{"type":1253,"attrs":11468},{"color":3645},{"type":34,"content":11470},[11471,11476,11483],{"text":11472,"type":38,"marks":11473},"According to our ",[11474],{"type":1253,"attrs":11475},{"color":3645},{"text":11477,"type":38,"marks":11478},"State of Shift Work report,",[11479,11481],{"type":2045,"attrs":11480},{"href":6098,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"type":1253,"attrs":11482},{"color":3645},{"text":11484,"type":38,"marks":11485}," which surveyed almost 2000 shift workers in the UK, 35% of hospitality workers are uncertain about their legal entitlement to paid annual leave. Many believe they could be missing out on holiday pay altogether.",[11486],{"type":1253,"attrs":11487},{"color":3645},{"type":34,"content":11489},[11490],{"text":11491,"type":38,"marks":11492},"The study also highlights that 26% of UK hospitality workers lack clear knowledge about their legal entitlements for paid annual leave. Shockingly, 9% have no idea at all. Less than half of the respondents (47%) expressed complete confidence that they’re getting all the paid annual leave they’re entitled to, with 35% less confident, 10% unsure, 4% not confident at all and 4% believing they’re not entitled to any paid leave. ",[11493],{"type":1253,"attrs":11494},{"color":3645},{"type":34,"content":11496},[11497],{"text":11498,"type":38,"marks":11499},"Young workers, particularly Gen Z, seem uninformed about their holiday pay entitlements. 14% of Gen Z workers mistakenly believe they aren’t entitled to paid leave. ",[11500],{"type":1253,"attrs":11501},{"color":3645},{"type":34,"content":11503},[11504],{"text":11505,"type":38,"marks":11506},"The Harpur Trust v Brazel Supreme Court Judgment prompted the Government consultation in July 2022. The Supreme Court set the holiday pay calculation as ‘average weekly pay from the previous 52 weeks, excluding weeks not worked, multiplied by 5.6 weeks’. ",[11507],{"type":1253,"attrs":11508},{"color":3645},{"type":34,"content":11510},[11511],{"text":11512,"type":38,"marks":11513},"Jon Wilson, SVP of EMEA at Deputy, emphasises the need for clarity about holiday pay. ",[11514],{"type":1253,"attrs":11515},{"color":3645},{"type":34,"content":11517},[11518],{"text":11519,"type":38,"marks":11520},"“Our State of Shift Work report highlights the high levels of confusion that exist when it comes to holiday pay. The practical implementation of this has been challenging for employers nationwide, especially when calculating holiday pay for new starters and those with highly irregular hours. Businesses like ours have now built this into our technology to automate the process for our customers, which solves the practical, administrative challenges, but the calculation has also been challenged as unfair to those with different working patterns. The purpose of the Government consultation was to address this point.",[11521],{"type":1253,"attrs":11522},{"color":3645},{"type":34,"content":11524},[11525],{"text":11526,"type":38,"marks":11527},"“In the meantime, some employers who might be waiting for the consultation findings may not have introduced the new calculation yet. If that’s the case, their staff are missing out on their holiday pay, and the employers are at risk of tribunal claims for unlawful deduction of wages. We urgently need clarity from the Government for the sake of both workers and employers.” ",[11528],{"type":1253,"attrs":11529},{"color":3645},"Deputy’s New Study Reveals Lack of Clarity on Holiday Pay for UK Hospitality Workers","2023-09-22 00:00",{"_uid":11533,"title":41,"imgSrc":42,"plugin":43,"imageAlt":11534,"minWidth":1272,"imageName":11535,"imageS3Key":11536,"description":44,"mobileWidth":4259,"desktopWidth":4259,"assetSelector":42,"imagePublicUrl":11537,"imageOriginalUrl":11538,"sourceImageWidth":1272,"sourceImageHeight":1800},"f72f15ba-5fde-4253-97f4-7ddb210d429d","Deputy’s annual State of Shiftwork reveals lack of clarity over holiday pay","state-of-shiftwork-2023-deputy.jpg","f/64010/1200x630/12f93a27c4/state-of-shiftwork-2023-deputy.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/12f93a27c4/state-of-shiftwork-2023-deputy.jpg","//a.storyblok.com/f/64010/1200x630/12f93a27c4/state-of-shiftwork-2023-deputy.jpg",[11540],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":11541,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":11544,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":11545,"default_full_slug":90,"translated_slugs":90,"_stopResolving":59},{"_uid":79,"icon":11542,"link":11543,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":44,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":61,"fieldtype":62,"cached_url":42},[],[],[416,595,613],[815,850,835,909,936,1898,1000,1023,1047,1072,1087,1160,1175],[11549,7470,11550],"1ee29504-f882-4785-ab38-a789446254b4","462ebe49-a1b1-4e2a-9f4e-6e8fd6669fb3","new-research-by-deputy-reveals-lack-of-clarity-on-holiday-pay-for-uk-hospitality-workers","gb/blog/new-research-by-deputy-reveals-lack-of-clarity-on-holiday-pay-for-uk-hospitality-workers",-69020,[],"674098df-c989-4a37-85ca-f86d2829c8b0","2023-09-22T13:51:45.538Z",[11558,11561],{"id":11559,"name":11436,"slug":11551,"published":17,"full_slug":11560,"is_folder":17,"parent_id":4279},375049719,"au/blog/new-research-by-deputy-reveals-lack-of-clarity-on-holiday-pay-for-uk-hospitality-workers",{"id":11562,"name":11436,"slug":11551,"published":17,"full_slug":11563,"is_folder":17,"parent_id":4275},375049788,"us/blog/new-research-by-deputy-reveals-lack-of-clarity-on-holiday-pay-for-uk-hospitality-workers",{"name":11565,"created_at":11566,"published_at":11567,"updated_at":11568,"id":11569,"uuid":11570,"content":11571,"slug":11794,"full_slug":11795,"sort_by_date":90,"position":7474,"tag_list":11796,"is_startpage":17,"parent_id":2665,"meta_data":90,"group_id":11797,"first_published_at":7477,"release_id":90,"lang":96,"path":90,"alternates":11798,"default_full_slug":90,"translated_slugs":90},"Deputy, so much more than a rostering app","2023-09-14T23:54:10.081Z","2023-09-15T13:59:27.736Z","2023-09-15T13:59:27.775Z",371203653,"df89f8d8-0cb5-439c-806a-27fdca4b3575",{"seo":11572,"_uid":7097,"author":1982,"content":11576,"headline":11774,"component":2582,"post_date":11775,"thumbnail":11776,"types_tag":11784,"features_tag":11791,"show_resource":59,"industries_tag":11792,"related_articles":11793},{"_uid":7092,"title":15,"plugin":16,"noindex":17,"seoTitle":11573,"description":19,"seoKeywords":11574,"seoTitleInput":11565,"seoDescription":11575},"Deputy, so much more than a rostering app — Deputy","deputy, hiring, rostering, onboarding, document management","With Deputy's expanding workforce management capabilities, effortlessly hire great talent, seamlessly onboard employees, efficiently manage their documents, rosters, and track their time — all in one place.",[11577,11767],{"_uid":7100,"content":11578,"component":2228},{"type":31,"content":11579},[11580,11584,11588,11597,11601,11605,11612,11613,11617,11623,11633,11640,11646,11657,11663,11674,11680,11703,11709,11719,11725,11734,11745,11749,11753],{"type":34,"content":11581},[11582],{"text":11583,"type":38},"At Deputy, our mission is to help businesses thrive. And when our customers thrive, we are energised. ",{"type":34,"content":11585},[11586],{"text":11587,"type":38},"We started our journey helping businesses transform how they manage rotas and timesheets, but over the years, our purpose has evolved. With our customers' ongoing support and feedback, we’ve realised that we can help businesses in many more ways. ",{"type":34,"content":11589},[11590,11592,11596],{"text":11591,"type":38},"Today, we’re excited to announce the launch of our newest product suite: ",{"text":4354,"type":38,"marks":11593},[11594],{"type":2045,"attrs":11595},{"href":8880,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":8230,"type":38},{"type":34,"content":11598},[11599],{"text":11600,"type":38},"This new collection of features will help you attract and retain the best talent, onboard new hires without the usual mountain of paperwork, and manage all your team’s key HR documents in one smart digital hub.",{"type":34,"content":11602},[11603],{"text":11604,"type":38},"Of course, these tools go hand in hand with Deputy’s rostering and time tracking features, giving you and your team a seamless, world-class experience from hiring and onboarding to rostering and payroll-ready timesheets.",{"type":34,"content":11606},[11607],{"type":2119,"attrs":11608},{"id":11609,"alt":42,"src":11610,"title":42,"source":42,"copyright":42,"meta_data":11611},11093861,"https://a.storyblok.com/f/64010/2400x932/d867d01ea6/hr-and-rostering-screens.jpg",{},{"type":34},{"type":34,"content":11614},[11615],{"text":11616,"type":38},"Let’s look at how Deputy can support managers and employees at every step of their journey. ",{"type":34,"content":11618},[11619],{"text":11620,"type":38,"marks":11621},"1. Hire the perfect team member fast ",[11622],{"type":1286},{"type":34,"content":11624},[11625,11627,11631],{"text":11626,"type":38},"With ",{"text":10642,"type":38,"marks":11628},[11629],{"type":2045,"attrs":11630},{"href":8934,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11632,"type":38},", we help you get open roles in front of the right candidates faster so you can watch the applications roll in. Need help writing the job ad? Our smart recommendations have you covered. Along the way, we help you juggle various recruitment tasks to speed up the hiring process so the perfect candidate doesn’t slip through your fingers.",{"type":34,"content":11634},[11635],{"type":2119,"attrs":11636},{"id":11637,"alt":42,"src":11638,"title":42,"source":42,"copyright":42,"meta_data":11639},11083834,"https://a.storyblok.com/f/64010/1059x392/2f6087cc93/hr-image-2x.png",{},{"type":34,"content":11641},[11642],{"text":11643,"type":38,"marks":11644},"2. Make an amazing first impression with smooth onboarding  ",[11645],{"type":1286},{"type":34,"content":11647},[11648,11650,11655],{"text":11649,"type":38},"We all know the importance of making a great first impression, and with ",{"text":11651,"type":38,"marks":11652},"Deputy New Hire Onboarding",[11653],{"type":2045,"attrs":11654},{"href":6322,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11656,"type":38},", we’ve got you covered. We’ve simplified all the manual processes, like chasing paperwork and signatures, so you can onboard your new team members today and roster them for tomorrow. The sooner they make a difference in your customers' lives, the better it is for the bottom line.  ",{"type":34,"content":11658},[11659],{"text":11660,"type":38,"marks":11661},"3. Manage HR admin like a pro in one place ",[11662],{"type":1286},{"type":34,"content":11664},[11665,11667,11672],{"text":11666,"type":38},"Our newest ",{"text":11668,"type":38,"marks":11669},"HR Document Management",[11670],{"type":2045,"attrs":11671},{"href":8947,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11673,"type":38}," feature brings all your team’s key details, documents and licenses together in one smart hub. So you can cut down on the paperwork in your life — and always know where to find that one document you’re looking for. It also automatically reminds your team to keep important licenses up to date, simplifying compliance and helping your business run smoothly. ",{"type":34,"content":11675},[11676],{"text":11677,"type":38,"marks":11678},"4. Keep employee morale high from day dot ",[11679],{"type":1286},{"type":34,"content":11681},[11682,11684,11688,11690,11695,11697,11701],{"text":11683,"type":38},"At Deputy, we’ve witnessed firsthand that happy employees deliver the best customer service. Offering team members the autonomy to ",{"text":6120,"type":38,"marks":11685},[11686],{"type":2045,"attrs":11687},{"href":4972,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11689,"type":38}," with their peers, easily request leave through our mobile app, or celebrate team milestones through the Deputy Newsfeed builds a ",{"text":11691,"type":38,"marks":11692},"great workplace culture",[11693],{"type":2045,"attrs":11694},{"href":3015,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11696,"type":38},". And, of course, trust is extremely important for team morale. With our ",{"text":9915,"type":38,"marks":11698},[11699],{"type":2045,"attrs":11700},{"href":2178,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11702,"type":38}," and compliance tools, employees can have confidence that they’re being paid for their exact work hours every payroll.",{"type":34,"content":11704},[11705],{"text":11706,"type":38,"marks":11707},"5. Be an employer of choice   ",[11708],{"type":1286},{"type":34,"content":11710},[11711,11713,11717],{"text":11712,"type":38},"There’s nothing more empowering for an employee than feeling heard. Our Employee Engagement feature, ",{"text":9660,"type":38,"marks":11714},[11715],{"type":2045,"attrs":11716},{"href":9664,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11718,"type":38},", gives them a way to provide constructive feedback about their shift so managers can continually improve processes and ensure your workplace is a great place to be. We also help managers support their teams with simple dashboards that track how they feel.   ",{"type":34,"content":11720},[11721],{"text":11722,"type":38,"marks":11723},"6. Continue to grow and thrive ",[11724],{"type":1286},{"type":34,"content":11726},[11727,11728,11732],{"text":11626,"type":38},{"text":9689,"type":38,"marks":11729},[11730],{"type":2045,"attrs":11731},{"href":3846,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11733,"type":38}," that can help you roster more efficiently to meet demand and isolate where you’re overspending on labour, Deputy can help you maintain healthy profitability all year round. With a stronger bottom line, you can scale your business, hire more people and continue expanding your thriving team.   ",{"type":34,"content":11735},[11736,11738,11743],{"text":11737,"type":38},"Being a business owner and team manager has never been a more exciting time. With the evolution of digital operations, it’s now easier to manage your business's day-to-day ",{"text":11739,"type":38,"marks":11740},"from your mobile",[11741],{"type":2045,"attrs":11742},{"href":9706,"uuid":90,"anchor":90,"target":1763,"linktype":194},{"text":11744,"type":38},", from anywhere. ",{"type":34,"content":11746},[11747],{"text":11748,"type":38},"Streamlined HR  processes can help you scale your team with ease. Real-time data can help with everything from making workplace improvements that help you retain top performers to providing insights on where to pull back on spending when margins are tight. ",{"type":34,"content":11750},[11751],{"text":11752,"type":38},"At Deputy, these are the wins that we continue to invest heavily in for our customers. Because when your business thrives, we’re energised. 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