[{"data":1,"prerenderedAt":259},["ShallowReactive",2],{"$cZRBgCtjDp":3},{"region":4,"story":5},"gb",{"name":6,"created_at":7,"published_at":8,"updated_at":9,"id":10,"uuid":11,"content":12,"slug":251,"full_slug":252,"sort_by_date":57,"position":253,"tag_list":254,"is_startpage":15,"parent_id":255,"meta_data":57,"group_id":256,"first_published_at":257,"release_id":57,"lang":63,"path":57,"alternates":258,"default_full_slug":57,"translated_slugs":57},"Exit 11 Coffee","2026-03-31T22:07:49.241Z","2026-04-16T22:03:05.542Z","2026-04-16T22:03:05.557Z",160994382862544,"4f4c640e-9ad6-4f62-9efc-4fdf87a31603",{"seo":13,"_uid":20,"logo":21,"plan":31,"video":14,"excerpt":32,"headline":18,"industry":33,"location":66,"component":67,"post_date":68,"thumbnail":69,"types_tag":77,"story_image":78,"story_quote":88,"features_tag":93,"show_resource":65,"story_content":94,"industries_tag":112,"solution_image":113,"solution_quote":114,"challenge_image":117,"challenge_quote":123,"customer_glance":126,"current_customer":137,"solution_content":138,"challenge_content":189,"customer_story_headline":239},{"schema":14,"noindex":15,"seoTitle":16,"seoRating":15,"seoKeywords":17,"seoTitleInput":18,"seoDescription":19},"",false,"Exit 11 Coffee - Customer Case Study  — Deputy","payroll, scheduling, payroll integration","Exit 11 Coffee - Customer Case Study ","From 40 hours of manual dread to one hour of confidence: how Exit 11 Coffee brewed a smarter payroll strategy. ","0dfc75f1-105d-4c2c-b275-b761290ffd4b",{"imageAlt":22,"minWidth":23,"imageName":24,"imageS3Key":25,"mobileWidth":26,"desktopWidth":26,"imagePublicUrl":27,"imageOriginalUrl":28,"sourceImageWidth":29,"sourceImageHeight":30},"Exit 11 Coffee Logo",300,"logo-thumb.png","f/64010/326x308/f75bb117c5/logo-thumb.png",150,"https://s3.amazonaws.com/a.storyblok.com/f/64010/326x308/f75bb117c5/logo-thumb.png","//a.storyblok.com/f/64010/326x308/f75bb117c5/logo-thumb.png",326,308,"premium","Through Deputy’s payroll integration, Exit 11 Coffee automated complex labor-costing across nine drive-thru locations, replacing a 40-hour manual burden with a one-hour automated workflow and ensuring total confidence in every bi-weekly payrun. ",[34],{"name":35,"created_at":36,"published_at":37,"updated_at":38,"id":39,"uuid":40,"content":41,"slug":55,"full_slug":56,"sort_by_date":57,"position":58,"tag_list":59,"is_startpage":15,"parent_id":60,"meta_data":57,"group_id":61,"first_published_at":62,"release_id":57,"lang":63,"path":57,"alternates":64,"default_full_slug":57,"translated_slugs":57,"_stopResolving":65},"50 - 250 employees","2023-03-29T05:50:07.516Z","2023-03-30T02:12:37.920Z","2023-03-30T02:12:37.939Z",283469939,"c28cd348-48d9-4b53-a340-55f21236668f",{"_uid":42,"icon":43,"link":51,"name":35,"subline":14,"headline":14,"component":54},"260185d9-166c-4278-8a54-3fc193bc02a8",{"_uid":44,"title":45,"imgSrc":14,"plugin":46,"imageAlt":14,"minWidth":47,"imageName":14,"imageS3Key":14,"description":48,"mobileWidth":49,"desktopWidth":49,"assetSelector":14,"imagePublicUrl":14,"imageOriginalUrl":50,"sourceImageWidth":14,"sourceImageHeight":14},"c79942bc-c268-49a8-99ee-2d9986097985","Deputy Images","deputy-images",36,"A images plugin to ensure consistent, reliable image uploads with strict SEO metadata requirements","18","https://a.storyblok.com/f/64010/x/dc58dd5c71/icon-call-center-transparent.svg",{"id":14,"url":14,"linktype":52,"fieldtype":53,"cached_url":14},"story","multilink","tags","50-250","_content_types/industries/50-250",null,0,[],12008164,"1139872b-c2e6-4641-a128-ed584ded48cd","2020-06-17T04:57:31.000Z","default",[],true,"United States","customer-story","2026-04-15 00:00",{"imageAlt":70,"minWidth":58,"imageName":71,"imageS3Key":72,"mobileWidth":58,"desktopWidth":58,"imagePublicUrl":73,"imageOriginalUrl":74,"sourceImageWidth":75,"sourceImageHeight":76},"Exit 11 Coffee team","exit11resource.png","f/64010/740x392/1e2e59e3c8/exit11resource.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/740x392/1e2e59e3c8/exit11resource.png","//a.storyblok.com/f/64010/740x392/1e2e59e3c8/exit11resource.png",740,392,[],{"imageAlt":79,"minWidth":80,"imageName":81,"imageS3Key":82,"mobileWidth":83,"desktopWidth":84,"imagePublicUrl":85,"imageOriginalUrl":86,"sourceImageWidth":80,"sourceImageHeight":87},"exit 11 story",1300,"exit11thestory.png","f/64010/1300x630/e39c235bcc/exit11thestory.png",335,650,"https://s3.amazonaws.com/a.storyblok.com/f/64010/1300x630/e39c235bcc/exit11thestory.png","//a.storyblok.com/f/64010/1300x630/e39c235bcc/exit11thestory.png",630,{"type":89,"content":90},"doc",[91],{"type":92},"paragraph",[],{"type":89,"content":95},[96,102,107],{"type":92,"attrs":97,"content":98},{"textAlign":57},[99],{"text":100,"type":101},"Founded in 2015 by Angela and Scott Garland in Washington, Missouri, Exit 11 Coffee’s journey is one of explosive growth. What started as a small coffee shop in a co-working space transformed in 2018 when they opened their first 16-foot drive-thru trailer. The model was so successful that they expanded even as the world shut down in 2020 due to the pandemic. ","text",{"type":92,"attrs":103,"content":104},{"textAlign":57},[105],{"text":106,"type":101},"Today, Exit 11 Coffee is a powerhouse with 9 locations and a 10th breaking ground this spring. Throughout this 8-year journey, Deputy has been their constant operational partner. As a locally-owned Drive Thru Coffee Chain, Exit 11 Coffee faced the challenge of preserving its community-focused culture while scaling operations. They needed a system that could handle the logistical weight of a workforce that had surged from 5 to nearly 100 employees without losing the personal touch and local roots that define the brand. ",{"type":92,"attrs":108,"content":109},{"textAlign":57},[110],{"text":111,"type":101},"At the center of this growth is Marianne Lipari, the Finance Manager for Exit 11 Coffee. Overseeing the financial heartbeat of the company, she’s responsible for the complex operations and payroll that keep the brand’s expanding footprint running smoothly. ",[],{"imageAlt":14,"minWidth":80,"imageName":14,"imageS3Key":14,"mobileWidth":83,"desktopWidth":84,"imagePublicUrl":14,"imageOriginalUrl":14,"sourceImageWidth":58,"sourceImageHeight":58},{"type":89,"content":115},[116],{"type":92},{"imageAlt":118,"minWidth":80,"imageName":119,"imageS3Key":120,"mobileWidth":83,"desktopWidth":84,"imagePublicUrl":121,"imageOriginalUrl":122,"sourceImageWidth":80,"sourceImageHeight":87},"exit11 images","exit11.png","f/64010/1300x630/70d09dcdeb/exit11.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1300x630/70d09dcdeb/exit11.png","//a.storyblok.com/f/64010/1300x630/70d09dcdeb/exit11.png",{"type":89,"content":124},[125],{"type":92},[127,131,134],{"_uid":128,"text":129,"component":130},"f2de0c0f-ae10-4667-9554-763e6ad8817a","Reduced payroll processing time from 40 combined hours to just 1 hour per pay cycle.","text-line",{"_uid":132,"text":133,"component":130},"433dabd2-75f9-4aee-8216-cc9492ca8a00","Managed a 20x increase in workforce (from 5 to 100+ employees) over 8 years of using Deputy’s core platform.",{"_uid":135,"text":136,"component":130},"0a9c5504-735e-43ab-82d3-6bbd64be03fc","Boosted payroll reliability and trust, resulting in zero employee complaints and significantly reduced administrative stress.","yes",{"type":89,"content":139},[140,148,153,160,165,172,177,184],{"type":92,"attrs":141,"content":142},{"textAlign":57},[143],{"text":144,"type":101,"marks":145},"Breaking Out of the Manual Box ",[146],{"type":147},"bold",{"type":92,"attrs":149,"content":150},{"textAlign":57},[151],{"text":152,"type":101},"For Marianne, moving to Deputy’s payroll integration enabled by Paycor felt like stepping out of a restrictive operational cycle. “Sometimes you get so robotic, you’re inside your own box that you don’t realize there’s all these other easier ways out here,” she explains. By connecting their trusted scheduling data directly to Paycor, the team eliminated the combined 40-hour manual workload of re-entering data, “dragging and dropping” file transfers, and managing tip spreadsheets. ",{"type":92,"attrs":154,"content":155},{"textAlign":57},[156],{"text":157,"type":101,"marks":158},"From Up To 40 Hours of Dread to 1 Hour of Confidence ",[159],{"type":147},{"type":92,"attrs":161,"content":162},{"textAlign":57},[163],{"text":164,"type":101},"The most immediate impact was the dramatic collapse of the payroll timeline. What used to be a two-and-a-half-day ordeal of spreadsheets and stress has been reduced to a single hour of high-level oversight. Marianne no longer spends her Mondays dreading the task of hitting the submit button. Instead, she can quickly approve timesheets, verify the automated data, and finalize the pay run with total peace of mind. “Now, I’ll be done in less than an hour. I come in on that Monday, I look and see what’s approved, click the button, and it’s done. I am so happy, I can’t wait now to send payroll.”",{"type":92,"attrs":166,"content":167},{"textAlign":57},[168],{"text":169,"type":101,"marks":170},"Automated Accuracy Across Locations",[171],{"type":147},{"type":92,"attrs":173,"content":174},{"textAlign":57},[175],{"text":176,"type":101},"The “biggest time saver” in the new workflow has been the automated location breakouts. Previously, tracking baristas who worked at multiple trailers required Marianne to manually separate hours to ensure accurate labor costing. The integration now handles this automatically, ensuring that each location’s true costs and profit margins are reflected accurately in real time, without the risk of manual error. ",{"type":92,"attrs":178,"content":179},{"textAlign":57},[180],{"text":181,"type":101,"marks":182},"Buying Back Time for Growth Focus ",[183],{"type":147},{"type":92,"attrs":185,"content":186},{"textAlign":57},[187],{"text":188,"type":101},"Beyond the time savings, the integration has allowed Marianne to return to higher-level financial work. By automating the data entry, Exit 11 Coffee has “bought back” the time of their most senior financial leader. Marianne is now focused on the strategic activities that will fuel their expansion to 10 locations and beyond. “I can now do projections, look on a higher level, which is what I should be doing as opposed to spending a whole week entering payroll. That’s the biggest weight off my shoulders.\"",{"type":89,"content":190},[191,198,203,210,215,222,227,234],{"type":92,"attrs":192,"content":193},{"textAlign":57},[194],{"text":195,"type":101,"marks":196},"Navigating a Fragmented Workflow",[197],{"type":147},{"type":92,"attrs":199,"content":200},{"textAlign":57},[201],{"text":202,"type":101},"In the early days of Exit 11 Coffee’s expansion, Marianne was managing an increasingly complex web of disconnected systems. In an effort to gain control over their growth, the business initially juggled as many as six platforms for everything from communication to scheduling to onboarding. “We were using spreadsheets for our onboarding system, still printing out papers,” Marianne recalls. “We had six different platforms, and we were trying to condense and maybe use two or three instead of six.” This fragmentation created a massive administrative burden, forcing the team to pivot between tools just to keep the business's basic operations moving. ",{"type":92,"attrs":204,"content":205},{"textAlign":57},[206],{"text":207,"type":101,"marks":208},"The Cost of Manual Entry",[209],{"type":147},{"type":92,"attrs":211,"content":212},{"textAlign":57},[213],{"text":214,"type":101},"Seeking a way to simplify, the business briefly moved away from Deputy to try other solutions. However, the loss of Deputy’s user-friendly interface and real-time visibility was immediate. The team quickly realized that these new systems they tried were not the right fit. “The time management piece of that was so terrible, we were like ‘We’re going back to Deputy, '” Marianne says. But even after returning to Deputy for scheduling, a significant hurdle remained: the scheduling data wasn’t yet talking to their payroll system, Paycor. ",{"type":92,"attrs":216,"content":217},{"textAlign":57},[218],{"text":219,"type":101,"marks":220},"The 40-Hour Manual Bridge",[221],{"type":147},{"type":92,"attrs":223,"content":224},{"textAlign":57},[225],{"text":226,"type":101},"The lack of direct integration created a grueling manual marathon every pay cycle. Because that data had to be moved by hand, Marianne and her assistant (at the time) were spending a combined 40 hours per pay cycle simply acting as the bridge between scheduling and payroll. Marianne personally spent upwards of 14 hours just on tip sheets and preparing spreadsheets for import. “It got so big that I had an assistant at the time; it would take us about 40 hours apiece to actually do payroll. It was terrible.”",{"type":92,"attrs":228,"content":229},{"textAlign":57},[230],{"text":231,"type":101,"marks":232},"Nerve-Wracking Errors and Location Logic ",[233],{"type":147},{"type":92,"attrs":235,"content":236},{"textAlign":57},[237],{"text":238,"type":101},"The most frustrating part of this manual process was tracking floating baristas. Marianne had to manually calculate labor distribution across three or more sites for each individual barista to ensure accurate profit and loss reporting – a task that alone took 14 hours of her time just to prepare. This created a high-stakes environment where the fear of human error was constant. She shares: “You’re always nervous doing payroll because these are your people and you never want it to be wrong. It was a nerve-wracking thing to hit that button. ‘Are you sure you want to submit the payroll and say yes?’ Because you’re just hoping [it’ll be accurate].”",{"type":89,"content":240},[241],{"type":92,"attrs":242,"content":243},{"textAlign":57},[244],{"text":245,"type":101,"marks":246},"From 40 hours of manual dread to one hour of confidence: how Exit 11 Coffee brewed a smarter payroll strategy.",[247],{"type":248,"attrs":249},"textStyle",{"color":250},"#000000","exit-11-coffee","us/customers/exit-11-coffee",-2860,[],24462904,"1d207c21-ad29-4539-8514-6aa134262ae8","2026-04-15T18:27:15.675Z",[],1776456329813]