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Along with his brother Ger, an IT specialist, they constructed a website and, within weeks, were flooded with bookings. That site was the start of ",[118],{"type":108,"attrs":119},{"color":110},{"text":121,"type":105,"marks":122},"Staycity",[123,126],{"type":108,"attrs":124},{"color":125},"#142CEB",{"type":127},"underline",{"text":129,"type":105,"marks":130},". ",[131],{"type":108,"attrs":132},{"color":110},{"type":96,"attrs":134,"content":135},{"textAlign":62},[136],{"text":137,"type":105,"marks":138},"Staycity Group is now Europe’s fastest-growing aparthotel provider, with more than 6,500 aparthotel rooms across seven countries and two brands, Staycity Aparthotels and its boutique lifestyle brand Wilde. The company operates sites across Germany, France, Ireland, the UK and Italy and has recently opened new properties taking the business into Austria and Portugal. ",[139],{"type":108,"attrs":140},{"color":110},{"type":96,"attrs":142,"content":143},{"textAlign":113},[144,149,156,161,167,171],{"text":145,"type":105,"marks":146},"There are many sites to keep running smoothly, and Head of Operational Effectiveness ",[147],{"type":108,"attrs":148},{"color":110},{"text":150,"type":105,"marks":151},"Lloyd",[152,155],{"type":108,"attrs":153},{"color":154},"#0000EE",{"type":127},{"text":157,"type":105,"marks":158}," ",[159],{"type":108,"attrs":160},{"color":154},{"text":162,"type":105,"marks":163},"Green",[164,166],{"type":108,"attrs":165},{"color":154},{"type":127},{"text":157,"type":105,"marks":168},[169],{"type":108,"attrs":170},{"color":154},{"text":172,"type":105,"marks":173},"helps teams deliver “stupendously good” guest experiences with software that ensures the company operates efficiently and cost-effectively.",[174],{"type":108,"attrs":175},{"color":110},[177],{"name":33,"created_at":34,"published_at":35,"updated_at":36,"id":37,"uuid":38,"content":178,"slug":60,"full_slug":61,"sort_by_date":62,"position":63,"tag_list":181,"is_startpage":15,"parent_id":65,"meta_data":62,"group_id":66,"first_published_at":67,"release_id":62,"lang":68,"path":62,"alternates":182,"default_full_slug":62,"translated_slugs":62,"_stopResolving":70},{"_uid":40,"icon":179,"link":180,"name":33,"subline":58,"headline":33,"component":59},{"_uid":42,"title":43,"imgSrc":14,"plugin":44,"imageAlt":45,"minWidth":46,"imageName":47,"imageS3Key":48,"description":49,"mobileWidth":50,"desktopWidth":50,"assetSelector":14,"imagePublicUrl":51,"imageOriginalUrl":52,"sourceImageWidth":14,"sourceImageHeight":14},{"id":54,"url":14,"linktype":55,"fieldtype":56,"cached_url":57},[],[],{"imageAlt":184,"minWidth":84,"imageName":185,"imageS3Key":186,"mobileWidth":87,"desktopWidth":88,"imagePublicUrl":187,"imageOriginalUrl":188,"sourceImageWidth":84,"sourceImageHeight":91},"Staycity in Vienna image","staycity3-thumb.png","f/64010/1300x630/18b1ad8a9c/staycity3-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1300x630/18b1ad8a9c/staycity3-thumb.png","//a.storyblok.com/f/64010/1300x630/18b1ad8a9c/staycity3-thumb.png",{"type":93,"content":190},[191],{"type":96,"attrs":192,"content":193},{"textAlign":62},[194],{"text":195,"type":105,"marks":196},"“Deputy is a part of our tech stack that allows us to expand into new markets because of its flexibility.”",[197],{"type":108,"attrs":198},{"color":110},{"imageAlt":200,"minWidth":84,"imageName":201,"imageS3Key":202,"mobileWidth":87,"desktopWidth":88,"imagePublicUrl":203,"imageOriginalUrl":204,"sourceImageWidth":84,"sourceImageHeight":91},"Staycity Paris Image","staycity2-thumb.png","f/64010/1300x630/6124872871/staycity2-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1300x630/6124872871/staycity2-thumb.png","//a.storyblok.com/f/64010/1300x630/6124872871/staycity2-thumb.png",{"type":93,"content":206},[207],{"type":96,"attrs":208},{"textAlign":62},[210,214,217],{"_uid":211,"text":212,"component":213},"53a381fa-5714-45fd-8518-6e29c28766d6","Moving away from paper and spreadsheets to an all-in-one platform made scheduling 75% faster ","text-line",{"_uid":215,"text":216,"component":213},"b6902d1c-2158-4d07-a9e8-98909b8f66a7","Payroll is 99.6% accurate and on time ",{"_uid":218,"text":219,"component":213},"c9088580-5265-4117-9ada-76a02e2b3e48","Compliant with labour laws in 8+ countries ","yes",{"type":93,"content":222},[223,231,239,249,273,281,290,313,321,338,346,354],{"type":96,"attrs":224,"content":225},{"textAlign":62},[226],{"text":227,"type":105,"marks":228},"Staycity Group chose Deputy for its multi-country approach and flexibility, which allows the company to optimise work in every country where it operates aparthotels. The increased flexibility means the company can keep a closer eye on changing labour laws and employee scheduling expectations during international expansions. ",[229],{"type":108,"attrs":230},{"color":110},{"type":96,"attrs":232,"content":233},{"textAlign":62},[234],{"text":235,"type":105,"marks":236},"“Deputy helps us with our mission. We want to be world-class in each market where we operate, and part of being world-class is getting the right people in the right place at the right time. Deputy allows us complete visibility to make sure we do that,” Lloyd says. ",[237],{"type":108,"attrs":238},{"color":110},{"type":96,"attrs":240,"content":241},{"textAlign":62},[242],{"text":243,"type":105,"marks":244},"Consistency and flexibility across markets ",[245,247],{"type":108,"attrs":246},{"color":110},{"type":248},"bold",{"type":96,"attrs":250,"content":251},{"textAlign":62},[252,257,264,268],{"text":253,"type":105,"marks":254},"One of Lloyd’s favourite features is Deputy’s market-specific schedules, which helps Staycity ",[255],{"type":108,"attrs":256},{"color":110},{"text":258,"type":105,"marks":259},"simplify the management of local labour laws",[260,263],{"type":108,"attrs":261},{"color":262},"#1155CC",{"type":127},{"text":157,"type":105,"marks":265},[266],{"type":108,"attrs":267},{"color":262},{"text":269,"type":105,"marks":270},"while meeting employee expectations.“Because we have a single platform, we can create schedules in the same way for all local markets, regardless of their demands. It’s added the consistency and flexibility we need in order to expand,” he says.",[271],{"type":108,"attrs":272},{"color":110},{"type":96,"attrs":274,"content":275},{"textAlign":62},[276],{"text":277,"type":105,"marks":278},"The increased flexibility also enables the company to adjust shift sizes depending on location and predicted activity. From housekeeping and front office departments to maintenance and management, Lloyd’s team uses Deputy to put the right number of people in place to handle the expected volume of guests. ",[279],{"type":108,"attrs":280},{"color":110},{"type":96,"attrs":282,"content":283},{"textAlign":62},[284],{"text":285,"type":105,"marks":286},"Less time, effort, and fewer errors ",[287,289],{"type":108,"attrs":288},{"color":110},{"type":248},{"type":96,"attrs":291,"content":292},{"textAlign":62},[293,298,304,308],{"text":294,"type":105,"marks":295},"The ",[296],{"type":108,"attrs":297},{"color":110},{"text":299,"type":105,"marks":300},"automatic scheduling",[301,303],{"type":108,"attrs":302},{"color":125},{"type":127},{"text":157,"type":105,"marks":305},[306],{"type":108,"attrs":307},{"color":125},{"text":309,"type":105,"marks":310},"has saved significant time and effort for Staycity Group staff. “Before we signed up for Deputy, it took us four hours per week to schedule a single property,” Lloyd says. “Since introducing Deputy, that’s come down to an hour.” ",[311],{"type":108,"attrs":312},{"color":110},{"type":96,"attrs":314,"content":315},{"textAlign":62},[316],{"text":317,"type":105,"marks":318},"Staycity also uses Deputy’s scheduling features to get an accurate picture of monthly spending. The platform integrates with dozens of payroll apps like ADP, NetSuite, Quickbooks, and more. The team uses these integrations to automate repetitive tasks and eliminate the risk of human error, leading to more time and cost savings. ",[319],{"type":108,"attrs":320},{"color":110},{"type":96,"attrs":322,"content":323},{"textAlign":62},[324,329,331,332],{"text":325,"type":105,"marks":326},"“The number of payroll errors has reduced and the team are paid on time because we’ve reduced the human input into scheduling and payroll through Deputy. We can also export payroll reports in the same way for each country, which provides more visibility across 30+ locations.”",[327],{"type":108,"attrs":328},{"color":110},{"type":330},"hard_break",{"type":330},{"text":333,"type":105,"marks":334},"Expansion woes are a thing of the past ",[335,337],{"type":108,"attrs":336},{"color":110},{"type":248},{"type":96,"attrs":339,"content":340},{"textAlign":62},[341],{"text":342,"type":105,"marks":343},"In addition to enjoying platform-specific features, Staycity Group partners with the Deputy support team to surface new, innovative ways to optimise scheduling further. ",[344],{"type":108,"attrs":345},{"color":110},{"type":96,"attrs":347,"content":348},{"textAlign":62},[349],{"text":350,"type":105,"marks":351},"“The platform helps our team, and ultimately our guests. But we also have Deputy’s expertise. So when we come across something we’re unsure about, or want to go to a new country and build something slightly different, we have their support.” ",[352],{"type":108,"attrs":353},{"color":110},{"type":96,"attrs":355,"content":356},{"textAlign":62},[357],{"text":358,"type":105,"marks":359},"Deputy’s flexibility and support have become integral to Staycity Group’s mission of being world-class in every market they enter. Having experienced significant time and cost savings, Staycity continues using Deputy to streamline scheduling and payroll processes while empowering their teams to deliver consistent, high-quality guest experiences.",[360],{"type":108,"attrs":361},{"color":110},{"type":93,"content":363},[364,372,391,410,429,437,445,453],{"type":96,"attrs":365,"content":366},{"textAlign":62},[367],{"text":368,"type":105,"marks":369},"With Staycity Group now operating in more than 20 cities, Lloyd and his team had three primary concerns: ",[370],{"type":108,"attrs":371},{"color":110},{"type":96,"attrs":373,"content":374},{"textAlign":62},[375,380,386],{"text":376,"type":105,"marks":377},"1. ",[378],{"type":108,"attrs":379},{"color":110},{"text":381,"type":105,"marks":382},"Meeting employee expectations",[383,385],{"type":108,"attrs":384},{"color":110},{"type":248},{"text":387,"type":105,"marks":388},", including flexible work options, shift patterns, and hours to attract top talent ",[389],{"type":108,"attrs":390},{"color":110},{"type":96,"attrs":392,"content":393},{"textAlign":62},[394,399,405],{"text":395,"type":105,"marks":396},"2. ",[397],{"type":108,"attrs":398},{"color":110},{"text":400,"type":105,"marks":401},"Standardising the scheduling and payroll process ",[402,404],{"type":108,"attrs":403},{"color":110},{"type":248},{"text":406,"type":105,"marks":407},"across every country where Staycity operates ",[408],{"type":108,"attrs":409},{"color":110},{"type":96,"attrs":411,"content":412},{"textAlign":62},[413,418,424],{"text":414,"type":105,"marks":415},"3. ",[416],{"type":108,"attrs":417},{"color":110},{"text":419,"type":105,"marks":420},"A lack of visibility ",[421,423],{"type":108,"attrs":422},{"color":110},{"type":248},{"text":425,"type":105,"marks":426},"into scheduling across locations ",[427],{"type":108,"attrs":428},{"color":110},{"type":96,"attrs":430,"content":431},{"textAlign":62},[432],{"text":433,"type":105,"marks":434},"Lloyd says the lack of visibility was his team’s greatest challenge. “We were dealing with lots of different ways of working without a standard approach to things like scheduling, particularly difficult at our busiest times,” he says. ",[435],{"type":108,"attrs":436},{"color":110},{"type":96,"attrs":438,"content":439},{"textAlign":62},[440],{"text":441,"type":105,"marks":442},"Limited visibility also meant it was difficult for Staycity to estimate spending until after they finished making schedules and running payroll. ",[443],{"type":108,"attrs":444},{"color":110},{"type":96,"attrs":446,"content":447},{"textAlign":62},[448],{"text":449,"type":105,"marks":450},"“It’s always a challenge to ensure we’ve got the right people in the right place at the right time across our properties,” Lloyd says. “But it was difficult to keep a track of costs because we didn’t have access to schedules and payroll in real time.” ",[451],{"type":108,"attrs":452},{"color":110},{"type":96,"attrs":454,"content":455},{"textAlign":62},[456],{"text":457,"type":105,"marks":458},"To help meet team expectations while optimising costs, Lloyd began a long procurement process for efficient employee scheduling software. 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