The 2020/21 State of Shift Work Report

1,400 shift workers across the world spill the tea

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The 2020/21 State of Shift Work Report

About this report

In this exclusive shift work report, you’ll discover what’s top of mind for shift workers right now, how COVID-19 has changed the way they work, and how managers can keep up in 2021. Based on survey responses from more than 1,400 shift workers across the world, this data represents a wide range of industries and business sizes.

This shift work survey report is for any manager of shift workers or business owner who wants to better understand the current state of shift work, what their employees are most concerned about, and how they can better motivate and manage their staff. 2020 has been a year of dramatic change and shift workers had a lot to say.

Shift workers have been on the front lines during the global pandemic. They were stocking shelves relentlessly when consumers were rushing to buy toilet paper. They were administering tests for patients who fell ill. They were supplying coffee for the parents dealing with their children’s distance learning.

And despite the pressures of the COVID-19 crisis, and external stereotypes of this type of work, shift workers believe their work is making a notable difference. Read on to learn why — and what else managers need to know.

Download the report to learn:


What motivates shift workers and what doesn't


The impact of COVID-19 and how shift workers have adapted


The shift work trends managers have been ignoring — but shouldn’t

Other resources you might like

Shift Work Toolkit
The Future of Shift Work Roundtable
The 2020 Shiftwork Trends