Press Releases 2019

Deputy launches Shiftwork Index, revealing workforce trends for 1.5 million Aussie workers

SYDNEY, Australia, 26 September 2019 – Deputy, the leading workforce management software solution, has today released its first quarterly index into the current state of shift work in Australia, which found that the average Aussie shift worker is working 71 hours less per month than a full time employee. 

According to the inaugural Index, shift workers across Australia are being rostered for 85 hours on average per month but are in fact working an average of 92.8 hours each month, reflecting a discrepancy of 9.2 per cent and a workload that is well below the full time equivalent of 164 hours per month. Comparatively, UK shift workers are on the most hours, working an average of 99 hours per month, while those in the US work only 85 hours each month. 

The findings are released as new data from the Australian Bureau of Statistics show a trend of decreasing full-time employment and increasing part-time employment while underemployment rate has remained high at 8.6 per cent

The Deputy Shiftwork Index, which analysed 159 million shift hours worked by 1.5 million Aussie shift workers using the Deputy platform, provides a glimpse into the world of the hourly paid workforce, to uncover industry and national workforce trends. 

Shift workers currently represent two-thirds of the working population globally and are employed across a broad range of industries in Australia from hospitality and retail to tech and healthcare. 

Ashik Ahmed, CEO and co-founder of Deputy, said: “The nature of work is changing in Australia as part time or casual work increases. Many of these jobs are in the retail, hospitality and healthcare sectors, which rely heavily on the hourly-paid workforce. The Deputy Shiftwork Index is designed to provide valuable insights for businesses in these sectors to help them better understand and manage this crucial and growing workforce.   

“Our inaugural index reveals that Australian shift workers, across all age groups, are working more hours than they have been rostered — potentially signalling the conservative outlook of Australian businesses amid a weakened economy. We’re also seeing that shift workers are working well below the full time equivalent of 164 hours per month. This may be the result of lifestyle choices but it could also point to a trend of underemployment among the hourly paid workforce.” 

Other key findings in the Deputy Shiftwork Index include:

  • Generation X — those born between 1965 and 1980 — are rostered for and are working the most hours, with an average of 111.2 hours per month, while Generation Z are working and being rostered for the least number of hours, with an average of 66 hours per month. 
  • The average age of the female shift worker in Australia is 28, while the average age of male shift workers is 29
  • The average length of shifts for Australian shift workers is 6.6 hours 
  • The most common shift start time is 10pm and the most common clock-off time is 7am
  • March is traditionally the quietest month in the year for shift workers in Australia, while May is the busiest. 
  • The busiest day of work for Aussie shift workers in the last 12 months was 12 June 

About the Deputy’s Shiftwork Index: 2019 Report 

Deputy’s Shiftwork Index uses insights gathered from the data of 1,487,600 Australian shift workers. The index has been created with an in depth analysis of 147,204,614 scheduled shift hours and 159,054,522 worked shift hours between July 2018 and June 2019.

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