The Shift Work Economy

This is the workforce of the future


The labor force has drastically changed in the last year due to COVID-19. Deputy analyzed customer data across 83,661 businesses and over 1.3 million shift workers across hospitality, healthcare, retail, and services industries. The shift work economy is defined as workplaces with paid-by-the-hour employees or scheduled shifts on either an agreed, rotating, or irregular basis. Download the 2021 Deputy Shift Work Economy Report to learn more about the state of the labor force.

The numbers

  • On average, this group worked more hours (predominantly in healthcare) than Gen Z, Millennials and Gen X, while also accounting for only 5.7% of the hourly workforce.

  • Females make up 62% of the shift workforce and average a shift length of 8.1 hours compared to males’ 7.9 hours. However, men are consistently given more hours per month in scheduled work than women, providing males more predictability and security in shifts than women.

  • Scheduled hours compared to hours worked vary almost 85.25 hours on average, meaning most deal with last-minute shift changes that make it difficult to plan their personal lives.

Get the report

shift work economy
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