The Partnership Redefining
the Future of Shift Work
Explore how AI and human connection
are revolutionizing shift-based businesses
This Shift Worker Sunday (#SWS25), we’re celebrating the frontline workers who keep our communities thriving, shift after shift. As AI transforms shift-based businesses, these workers continue to put human connection at the center of everything they do.
This year’s theme, Better Together, highlights the powerful blend of people and technology working side by side. While shift workers contribute empathy and frontline insight, AI-powered tools can amplify their impact – helping humans make smarter, more informed decisions.
Better Together: How AI and Human Connection Will Transform Frontline Work
In our first AI-focused global survey, “Better Together: How AI and Human Connection Will Transform Frontline Work”, shift workers in the United States, the United Kingdom, and Australia candidly shared their thoughts and work experiences around AI.
Can AI automate empathy? Does it spark fear? How are shift workers embracing it? Get our report to see what 1,500 frontline workers revealed and how AI is refining shift work across key industries like healthcare, retail, hospitality, and food service.
1,500 frontline workers revealed:
48%
of workers reported that their workplace uses some form of AI
96%
of users say they are satisfied with AI
68%
of workers say AI makes their jobs easier
37%
of workers are optimistic about AI
TRUSTED BY 385,000+ WORKPLACES ACROSS THE GLOBE
“AI Meets Empathy: How to Support and Empower Frontline Workers in the Age of Automation”
As AI continues to reshape frontline industries, leaders face a pivotal challenge – how can they embrace innovation while preserving the human connection that defines great frontline work?
Join our webinar, hosted by Workplace Intelligence’s Managing Partner, Dan Schawbel, and Deputy’s Chief People Officer, Sejal Daswani, to explore how to introduce AI responsibly, build trust with your workforce, and create a culture where people and technology thrive together.
AI and Humans, Working Together to Shape the Future of Work
You’re not alone if your business is still figuring out how AI fits into your day-to-day work. Our ebook unpacks how integrating AI into your labor strategy can unlock greater accuracy, efficiency, and long-term success.
Deputy AI elevates your team’s human potential
Behind every great shift are the people who power your business—and the technology that supports and empowers them. Deputy’s AI-powered people platform simplifies every schedule, shift, and decision—so your team can focus on what matters most: creating the moments that delight customers and keep work human at heart.
Intelligent technology that drives profit
Deputy AI turns scheduling into a profit driver — aligning labor to demand and maximizing every hour on the floor. With predictive forecasts tailored to your business rules, you can build profitable, compliant schedules in seconds and always have the right people in the right place at the right time.
Automation that streamlines the way you work
Deputy AI is your intelligent teammate, anticipating needs, simplifying complexity, and removing the guesswork from everyday operations. From optimizing labor and reducing payroll errors to boosting retention and driving smarter decisions, Deputy AI automates the busywork so you can focus on leading your people.
Human connection at the heart of every shift
With Deputy AI, managers are free to focus on building high-performing teams while shift workers deliver the human connection that drives your business. Our intelligent technology works behind the scenes to support everyday work, so shift workers can turn good operations into great customer experiences.
Explore the full range of Deputy solutions
From smarter scheduling and optimized labor to reduced payroll errors, faster hiring, and seamless compliance, Deputy is your AI-powered ally for simplifying complexity and driving efficiency across your business. See how every capability integrates to drive results for your people and bottom line.
Human Connection + AI: The Ultimate Formula for Labor Forecasting
Smart workforce planning happens when people and AI work together. Uncover how this partnership helps businesses balance scheduling, manage costs smarter, meet real-time staffing needs, and simplify compliance in our latest blog.
FAQ
- Is AI relevant to my industry or business size?
Absolutely. Whether you manage a café with five employees or a healthcare network with thousands, AI can adapt to your business. Deputy’s AI features scale with your needs and are designed to support a wide range of shift-based industries, including hospitality, retail, healthcare, and manufacturing.
- How can AI benefit my business?
AI helps you save time, reduce costs, and create fairer schedules. With Deputy, AI can predict labor demand, suggest optimal schedules, and identify trends before they become challenges — helping you run a smoother operation and improve team satisfaction.
- What is Deputy’s AI offering?
Deputy’s AI-powered tools are designed to make workforce management smarter and more efficient. From predicting staffing needs to optimizing schedules and streamlining compliance workflows, our AI features help business leaders make data-driven decisions while freeing up time to focus on their people.
- Do I need to be an AI expert to use Deputy’s tools?
Not at all. Deputy’s AI features are built directly into our platform — simple, intuitive, and ready to go. You don’t need to be technical or overhaul your systems. We handle the complexity so you can focus on running your business.
- How does AI fit into Deputy’s core product offering?
AI is seamlessly integrated across Deputy’s key features — scheduling, timesheets, labor forecasting, and compliance. It enhances the capabilities you already rely on, so your team can work more efficiently and effectively.
- How is Deputy using AI to make work easier and smarter?
Deputy’s AI features streamline every aspect of workforce management — from AI Labor Optimization that builds smarter, fairer schedules to the AI Assistant, your intuitive right-hand that finds answers, surfaces insights, and takes action without the clicks or guesswork. In Deputy HR, tools like the Job Description Writer and facial recognition simplify hiring and secure clock-ins, while Kudos themes highlight team wins, allowing managers to celebrate success in real-time.
- Is AI replacing people in shift-based businesses?
Not at all. At Deputy, we believe the future is Better Together — where AI empowers people, not replaces them. AI handles repetitive or data-heavy tasks, giving managers and employees more time to connect, innovate, and deliver great service.