Deputy AI

The on-shift teammate that gets work done

Built for the pace of shift work, Deputy AI turns daily decisions into fast, controlled actions wherever work happens. Ask and it’s done.

Deputy AI overview

TRUSTED BY 385,000+ WORKPLACES ACROSS THE GLOBE

Deputy-ai-productivity

CONVERSATIONAL AI AGENT

Give managers more time to lead

Handle schedules and timesheets fast, even when changes get complex. Just ask for what you need and it gets done, so the week runs smoother with less end of week cleanup and less time stuck at a desk.

Deputy AI on mobile

AI agent on mobile

Handle changes wherever work happens

When plans change mid shift, managers can update shifts, fill gaps, and fix timesheets straight from their phone. No desk time, no end of day admin, just quick changes that keep the day on track.

Deputy AI control

tap to confirm

Stay in control of every action

Deputy AI never makes changes on its own. It checks every action against your rules and guardrails, then shows you exactly what will change for approval so you stay in control.

Deputy AI words into action

turn words into action

Empower every leader to get it right

Turn tricky workforce decisions into clear, guided actions anyone can handle. Just ask in plain language and it helps you make the right update, so execution stays consistent across every shift and location.

Deputy AI trust

your data and permissions

Trust and security built in

Built to act inside Deputy, with the right controls for hourly work. Your data is never used to train AI models, user permissions are respected and action is only taken after you review and confirm.

Ready for an AI teammate that actually shows up for the shift?

756+ glowing reviews on Capterra
Deputy AI Scheduling

AI Labor Optimization

Right people, right time, every time

An adaptive system that learns and evolves with your business, goals, and growth plans, helping you put the right people, in the right place, at the right time, every time.

AI labor optimization delivers proven results
for a thriving coffee chain

Based on data from a multi location coffee chain customer in the United States

56k

shifts created with AI each week

86%

of shifts unchanged by managers

62k

scheduling hours eliminated

$13m

increase in labor efficiency

ai-recognition

AI Recognition engine

Retain top talent with AI-powered recognition

Deputy AI analyzes every Kudos message to uncover common themes, cultural drivers, and your most consistently recognised team members. Give managers the insight they need to celebrate what matters most, without reading every message.

Capterra rating
4.6/5 (590 reviews)
4.8/5 (3.6k reviews)
GetApp rating
4.6/5 (590 reviews)

Frequently asked questions

  • What is Deputy AI, and how is it different from a chatbot or AI assistant?

    Deputy AI is an AI conversational agent designed to help leaders turn everyday workforce decisions into fast, controlled action. The key difference is that it can complete real operational actions inside Deputy workflows, not just answer questions like a typical chatbot.

  • Wait, are these AI agents?

    Yes, these are AI Agents, but that's only the beginning. "AI Agents" and "Agentic AI" are simply terms for software that makes decisions and takes actions on your behalf. What we’ve built goes well beyond a simple agent, delivering advanced AI and smart automation that is redefining the world of hourly work.

    But we're less focused on jargon, and more focused on delivering real business outcomes for customers. The terminology may evolve, but what won’t change is our commitment to building smart tools that elevate your team's potential.

  • Who can use Deputy AI?

    Deputy AI is available to admins and managers, like System Administrators, Location Managers, and Supervisors. What you can do with it depends on your role, so it only shows and action what you already have access to in Deputy.

  • How does Deputy AI decide what to do and what does it consider?

    Deputy AI follows the same rules your team already uses in Deputy and considers the details that matter when making a change. For example, it can factor in availability, leave, conflicts with existing shifts, and role or training requirements when suggesting or preparing an action. It will also surface relevant warnings in the preview, so you can make the call with confidence before anything is updated.

  • What can Deputy AI do for scheduling today?

    Deputy AI can help with core scheduling actions such as creating schedules, editing shifts (including bulk updates), assigning or unassigning team members, finding replacements, and publishing schedules via chat.

  • What can Deputy AI do for timesheets today?

    It supports practical timesheet work like finding timesheets, editing (start/end/breaks), creating timesheets, comparing timesheets to the schedule, and approving timesheets, including “approve where hours match the schedule” patterns.

  • Can managers use Deputy AI on mobile while they’re on shift?

    Yes. Deputy AI fully works on mobile and is accessible from the Deputy app home, so managers can handle schedule and timesheet changes right where work happens.

  • Does Deputy AI make changes automatically?

    No. Deputy AI follows a human-in-the-loop approach. It cannot publish a schedule or approve a timesheet without explicit confirmation. It shows a summary of the action it’s about to take, and nothing is finalized unless you confirm.

  • Does Deputy AI respect existing user permissions?

    Yes. Security is deeply integrated into the Deputy AI experience. The assistant strictly respects the existing role-based permissions and you have already configured in your account.

  • Is my company data used to train Deputy AI agent?

    No, we maintain strict boundaries to ensure your data remains yours. Your information is not used to train the Large Language Models (LLM) that power Deputy AI, and customer data is not processed by the LLM itself.