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Learn how Deputy keeps your data secure

View our security certifications, encryption standards, and other tools we employ to keep customer information safe.

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Our Security Commitment

At Deputy, ensuring that our customers’ information is kept secure and safe is our highest priority. Deputy provides a platform built to the highest security standards, with a commitment to deliver the best customer experience for owners and users of the platform.

Below are some of the key features that keep your data secure

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Compliance certifications

Industry-Leading Compliance

To provide world-class security, we ensure our platform meets key industry standards. Deputy is certified against ISO27001 standards for Information Security compliance and is PCI compliant for handling credit card transactions.

Deputy monitors our infrastructure using external and internal vulnerability scanning. We perform annual audits and security assessments with independent and globally recognized security assessment firms.

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Deputy’s infrastructure

Infrastructure you can depend on

Deputy runs on AWS cloud infrastructure. We host customer instances between multiple Availability Zones in three regions (AU, UK, and USA) and host your data in the region closest to your business — to streamline performance and regulatory compliance.

Our Infrastructure is built over multiple availability zones and is designed in line with Amazon’s “Well Architected” Security principles to ensure that we achieve maximum security and performance from their environment. This is backed up by Amazon’s 99.99% uptime service level agreements to ensure that Deputy is always available.

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Encrypted data and communication

Deputy uses Encryption both to securely communicate with our users and to store all customer information. Deputy uses only TLS 1.2 or higher encryption with restricted cipher sets for all website, mobile, and integration communications. On our backend, we encrypt all customer data at rest that is stored within our databases.

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Passwords and Multi-Factor Authentication

Deputy provides a variety of options to keep your account secure. In addition to passwords, Deputy provides Multi-Factor Authentication capabilities on every user account using industry-standard one-time codes.

For corporate customers, we support integration with single sign-on providers like Okta, Azure, and Oracle. All login and password data is encrypted, hashed, and stored separately to customer data — so employees can use Deputy safely with multiple employers.

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Customer Separation

All customer data is kept logically separate through sharding of database partitions and multi-regional deployment. This ensures that there is no data overlap or loss of data integrity between customers.

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Access Roles

Deputy provides role-based access levels so that employees, managers, and administrators can only view data that is relevant to them. This access can be customized to suit your needs.

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Commitment to Data Privacy

Deputy is committed to keeping your data private and respecting individual privacy rights and regulations. Please see our commitment to privacy page for more details.

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Talk to us about Security

Deputy’s in-house Security Team is dedicated to securing data, protecting Deputy from threats, and providing assurance to customers. If you have any security questions, please get in touch.

"Deputy has become a vital tool in the running of our business. My time building rosters has been cut to a fraction."
Garry Deakes
Owner, The Marina Ice Creamery
"I was setup and going in minutes. So easy to understand. So intuitive!"
Rami Rustom
IT and Services Professional
"Our admin time for Payroll is one fifth of what it used to be, and with more accuracy!"
Brendon Ford
Manager, Rashay's Pizza Pasta Grill
"Deputy is a cost effective, simple and robust solution for rostering staff and capturing time & attendance."
John Petrovich
Mobile Apps Evangelist, Telstra
"Great application and the customer service is fantastic."
Stephan Price
Director of Ecommerce & Technology
"Rostering and time sheets have never been so straightforward. What a fantastic and innovative tool."
Dr. John Hancock
"Deputy has been the best in delivering their promises. Their interface is amazing and simple to use."
Noelle Flores-Smith
President, Global DN Ventures Corp
"Deputy have allowed me to streamline the fortnightly payroll process."
Rachael Cameron
Payroll Officer, Magic Memories
"Fantastic intuitive time keeping software which works hand in hand with Xero."
Andrew Huntley
Director, Kenney Medical Solutions
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