Manage round-the-clock customer support teams accurately & efficiently
- Schedule staff in minutes anywhere, anytime
- Record employee time & wellness
- Communicate changes easily
- Empower your teams to do great work
Up to 31 days, 24/7 support, no credit card required
TRUSTED BY 200,000+ WORKPLACES ACROSS THE GLOBE
Build schedules in minutes
Schedule call center teams in minutes anywhere, anytime
When you run a busy call center, managing team schedules, shift changes or absences can take up a lot of your time and prove costly. Deputy helps you schedule your call center employees easily so you can focus on your employees and customers.
Get started quickly, add your employee stress profile
Schedule available staff across different roles, departments, or locations.
Send schedules to your team with the Deputy app
"Deputy has helped to reduce our employees showing up late by 80% because our employees are interacting with the product, we know where they are and they show up on time."
Craig Stone, Owner, Harvest Health Foods
Record employee time & wellness
Manage time and attendance
Ensure staff are paid correctly for their time — and help your teams stay healthy. Our time clock app can automatically screen staff for worrying symptoms before they start work, prevent clocking in if there’s a risk, and capture their exact time on shift for accurate payroll.
Make it easy for employees to record their exact working hours from their phones or an on-site kiosk
See real-time attendance, including who’s on shift or running late
Use touch-free clock in and pre-work health checks to maintain a hygienic workplace
Export timesheets to your payroll software with one click
"Customisation to handle the intricacies of operating in different locals & aligning that data across disparate systems for various needs."
Rahul Gandhi, CEO, MakeSpace
Communicate change easily
Communicate in one centalized location
Ensuring nothing gets lost between different communication systems is vital. Deputy helps you communicate announcements, share videos for training or onboarding or offer your shift to a colleague.
Use our news feed to communicate updates with your team and verify everyone has read it
Create and track tasks on your mobile
Swap shifts with the right team members easily
"Deputy has definitely made it a lot easier to bring on new staff and grow our staff"
Amanda Swanson, HR Scheduler, Ace Hardware
Empower your call center agents
Empower your teams to do great work
Call center agents are busy and often dealing with unexpected situation on the phone. Making sure they receive schedules in advance, are able to swap shift, flag unavailability in one click or communicate updates will make your team happier.
Send your team member their schedule in one click
Get your team on tools easily and give them the opportunity to swap shift or request leave easily
Make sure your team can clock in and out during the day, breaks quickly
Give your team updates on news feed and give them the opportunity to comment
"Being able to go back in and re-assign classes to different teachers is also useful whenever a teacher can’t make it to their shift."
Chris Firestone, Owner, Abrakadoodle
Try the ultimate scheduling app today.
Start your free trial now!
The payoff of using Deputy
Reduce costs, save time, and create a better work-life balance. See how much your business could save with Deputy
Why would you join Deputy?
Today, we have more than 200,000 happy customers who are our greatest advocates, and our best salespeople. With Deputy you’re not buying software, you’re finding a way to love your business.
The US’s leading scheduling software
"After using Deputy, we went from a no-show rate of 35% to a no-show rate of 15%. Deputy made a huge difference."