Media Coverage

How to prepare your retail store for new challenges in 2020

Retail Insider - Feb 02, 2020

There’s never been a more exciting time to be a player in the retail industry than today. With the pessimism of the Global Financial Crisis slowly becoming a blurred memory, consumption has experienced a significant revival. Also, shopping is no longer about just walking into a store, picking some items from the shelves and paying as you leave. It’s an experience that’s closely integrated into the fabric of the consumer’s everyday life.

It is the needless complexity of super that is killing compliance

The Australian - Jan 17, 2020

Advancing technology will go a long way to closing the gap on noncompliance. Time-in-attendance platforms such as Deputy are providing a digital solution to ensuring employee clock-on and clock-off times are registered properly and that those employees are paid in accordance with their award or enterprise agreement rules. Industry bodies such as the Franchise Council of Australia have an expert employment relations hotline its members can call to check award rates and conditions.

Why aren’t waiters given the respect or salary they deserve?

The Guardian - Jan 16, 2020

According to a 2019 study by the workforce management platform Deputy, staff turnover in hospitality is 30% a year – twice the UK average – with unsociable working hours, low pay and lack of prospects cited as the top three reasons for quitting. “It’s a bit chicken-and-egg, isn’t it?” says Richard, a 25-year-old marketing director from Dorset who, like so many people, worked in pubs before ending up in an office. “You aren’t valued, so you’re demotivated, so you aren’t valued.”

UK Hospitality Workers face unpredictable employment climate

UK Hotel Magazine - Jan 10, 2020

According to new analysis released today, hourly-paid shift workers in the UK hospitality industry face frequent shift cancellations and alterations.

Nine per cent of all scheduled shifts are cancelled and almost a fifth (19 per cent) are altered.

The figures have been compiled by workforce management platform Deputy, using data from over 1.6m shifts worked in the UK hospitality industry in 2019. These cancellations and alterations can be attributed to either employees or employers making changes to work.

New research emphasises ‘fragile balance of work in hospitality’

Catering Today - Jan 07, 2020

These findings come ahead of the government’s Good Work Plan. The plan will make changes to UK employment law, including a requirement for employers to give “reasonable notice” for shifts. Changes to holiday requirement calculation are also expected in the scheme.

UK hospitality workers facing unpredictable employment climate

Caterer Licensee - Jan 07, 2020

The figures have been compiled by workforce management platform Deputy, using data from over 1.6m shifts worked in the UK hospitality industry in 2019. These cancellations and alterations can be attributed to either employees or employers making changes to work.

Failure to comply: endemic underpayment

Inside Retail - Dec 14, 2019

Australia’s largest retailers have led the list of retailers caught up in recent backpay fiascos – to the tune of hundreds of millions of dollars.

There are now almost daily reports from Fair Work Ombudsman about a retailer’s failure to comply with industry award regulations. But is the issue a case of retailers purposely underpaying staff? Or is the recurrent issue, emblematic of companies failing to correctly interpret and accurately determine standard award rates, from increasingly complex regulations?

‘I don’t think it should be anyone’s focus’: Australian startup plays down unicorn hype

Brisbane Times - Dec 06, 2019

It’s been a rapid rise for Ahmed who started Deputy with his then-boss, Steve Shelley, 11 years ago after identifying an opportunity when working for Shelley’s business Aerocare managing tasks such as sick leave and salaries.

‘I don’t think it should be anyone’s focus’: Australian startup plays down unicorn hype

WA Today - Dec 06, 2019

Workforce management startup Deputy has doubled in size since raising $111 million in funding last year but its founders are trying to ignore the hype of predictions it will be Australia’s next tech unicorn.

“Being a unicorn, I don’t think it should be anyone’s focus, it’s just an outcome of what happens,” co-founder and chief executive Ashik Ahmed says. “Do people’s lives get any better by being a unicorn?”.

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