Jones Coffee Roasters can focus on making quality coffee with Deputy second in command
HospitalityThe Story
Jones Coffee Roasters is a 5th generation, family-owned coffee-shop that has its own plantation in Guatemala.
Their mission: To continue the Asturias-Jones grower-to-consumer tradition; to represent artisan quality; to partner with local retailers, restaurants, and organizations; to commit to service, education, and social awareness.
“We strive to be the specialty coffee of choice and a leader in the promotion of a healthy and sustainable lifestyle in the community.”
"We strive to be the specialty coffee of choice and a leader in the promotion of a healthy and sustainable lifestyle in the community"
The Challenge
Before Deputy, Chuck used Excel spreadsheets to create and update his employee schedules. The team spent the same amount of time scheduling employees as it took for employees to work their shifts. From requesting time off to switching shifts and filling shifts last minute, managing employee scheduling in Excel was the biggest mistake Chuck had ever made.
There had to be a better way. That’s how Chuck found Deputy.
"From requesting time off to switching shifts and filling shifts last minute, managing employee scheduling in Excel was the biggest mistake Chuck had ever made."
The Solution
Since using Deputy, Chuck has streamlined employee scheduling and improved employee productivity and communication, empowering the entire team to effectively manage the business on their phones. Chuck even improved performance reviews and employee training.
“Having Deputy is like having a new yoga instructor – you want to climb on top of a hill and scream it out to everybody: This is an amazing yoga instructor, you have to go to this class!” said Chuck.
Jones Coffee Roasters’ employees love using Deputy too.
“A lot of times I’m working as a shift leader, so I can see who is coming in next and what my team looks like. If someone’s running late, they can notify me.”
– Bridget Galanis, Barista, Jones Coffee Roasters
"The idea that they [employees] were going to be able to manage their entire work life through their phone was pretty exciting. I tell all my restaurants and cafés about Deputy, because it's made our lives a lot easier."
