When you spend your life building your dream business, it’s only natural to pursue excellence across every aspect of your operations. While compliance may not be your initial focus as a hospitality or retail operator, its importance grows as your team expands.
Staying informed about the latest changes to workplace laws is essential for Australian businesses. Compliance not only keeps your business out of the headlines, it helps you build trust with your team, ensures their job satisfaction and keeps them around for longer - a win for both your business and customers.
We connected with three businesses that use Deputy to hear about their journeys. While each has a unique offering, they share a reliance on Deputy to streamline and simplify their compliance processes.
Three Journeys with One Common Goal
Bar Milano, W Short Hospitality and GlamCorner, though diverse in nature, share a common aim - to deliver meaningful customer experiences. Along their journeys, they each encountered operational challenges as they expanded and turned to Deputy for a solution.
Bar Milano were looking for help to support their dynamic team to facilitate expansion
W Short Hospitality grappled with managing a large workforce across multiple locations
GlamCorner navigated the complexities of rapid growth and the need for access to a workforce they could scale and up down.
Let’s dive into each of their stories.
Bar Milano: Compliance helps deliver unforgettable dining
Nestled at the intersection of Italian tradition and coastal charm, Bar Milano offers more than just a meal – it's an unforgettable experience. Patrick Agostinelli, the owner, emphasises the importance of quality ingredients and passionate staff in creating this ambiance.
For Bar Milano, compliance was not just a requirement but a cornerstone of their commitment to excellence. Both Patrick and co-owner Georgette Unger needed a solution that could support a dynamic team and give them time to focus on growing the business.
Deputy emerged as their solution, seamlessly integrating with their point-of-sale system, Kounter (Lightspeed), and streamlining scheduling, payroll, and compliance management. By automating Fair Work pay rate changes and leveraging real-time sales data, Deputy empowered Bar Milano to optimise staffing levels, drive efficiency, and uphold compliance standards, all while delivering exceptional guest experiences.
“Running a restaurant can be hectic... so having changes to Fair Work pay rates made automatically on Deputy is fantastic.” Georgette Unger, Owner, Bar Milano
W. Short Hospitality: A focus on compliance delivers excellence across venues
As a leading hospitality group managing iconic venues across Sydney and beyond, W. Short Hospitality recognized that compliance was essential to delivering consistent excellence across locations.
Each week, W. Short Hospitality faced the complex task of coordinating over 1000 shifts across diverse locations. Deputy became their comprehensive solution. With Deputy, what was once a laborious process has become a well-oiled machine. Rostering, once a time-consuming ordeal, now takes mere minutes.
W. Short also relies on Deputy's compliance features to ensure that only suitably trained staff are assigned to specific roles, enabling their business to meet regulatory requirements effortlessly.
By leveraging Deputy's tasking and communication functions, they streamline workflows and empower managers to focus on delivering exceptional guest experiences.
"We can assess any shortfall in certificates and qualifications held by our staff members and prioritise training needs accordingly.” Shaun Chapman, People & Culture Manager, W. Short Hospitality
GlamCorner: Focusing on compliance helps them redefine fashion
GlamCorner stands out for democratising designer fashion for Australians through its rental platform.
Rapid growth in the first 5 years of business brought new challenges for GlamCorner's founders, Audrey Khaing-Jones and Dean Jones, particularly in managing a flexible workforce and ensuring compliance with labour regulations. They quickly recognised the need for a scalable solution to streamline rostering and timesheet management.
For GlamCorner, compliance was integral to building trust with employees and sustaining rapid growth. Deputy provided the scalable workforce management solution they needed, automating rostering, timesheet tracking, and payroll integration. By navigating spikes in customer demand with ease and ensuring compliance and employee satisfaction, GlamCorner continues to redefine fashion rental while driving operational efficiency.
“If the team stays longer... I really want to make sure I’m compensating them for the correct hours, everything is time stamped, you’ve got a record of it." Audrey Khaing-Jones, Co-Owner, GlamCorner
We're here to support you
For any business with a team, compliance isn’t just about legal adherence; it’s about building trust, ensuring team satisfaction, maintaining brand integrity and delivering growth. Bar Milano, W. Short Hospitality, and GlamCorner have each relied on Deputy to streamline compliance, so they can focus on delivering meaningful experiences for their customers.
No matter how big or small your team is, making sure your business is compliant shouldn’t be hard and time consuming. From onboarding new employees to managing pay rates, Deputy has a complete toolkit for those who make compliance a priority.
Find out why we are Australia’s leading rostering software. If you’re still running your business on paper-based timesheets and manual processes, it’s time to unlock the power of the digital roster. Our software’s power, simplicity, and mobility has earned us more than 365,000 happy customers — who are our greatest advocates.
Try out Deputy for free today and see just how much a new rostering app can help drive your team’s success.
