What does Sunday trading really cost hospitality businesses? The data is in.

by Deputy Team, · 3 minutes
HOME blog 10 data driven insights on penalty rate cuts in hospitality

Deputy recently analysed the sales and workforce data of over 1,200 hospitality businesses to see how their daily activities match up with the debate on penalty rates. The insights are below:

1 Hospitality businesses don’t roster extra staff over the weekends

Despite higher sales vs weekdays (see point 9) staffing levels remain constant from Thursday to Saturday. The average hospitality business adds one employee to manage increasing demand Thursday through Saturday. Sundays see two employees removed from the roster despite b increases in sales over the weekday average.

Screen Shot 2017-03-15 at 7.32.53 am

2 Women are employed more than men on Sundays

Women make up 53% of rostered staff on a Sunday. These figures match exactly with recent research by The Australia Institute’s Centre for Future Work, which also found 53% of workers in hospitality are female.

Screen Shot 2017-03-15 at 7.33.06 am

3 Businesses rely on younger staff Thursday to Saturday

Businesses are relying on younger (under 23 years old) staff later in the week to manage increased demand. As the week progresses younger employees make up a larger proportion of the workforce. By Saturday almost a third of all workers are 22 or under.

Screen Shot 2017-03-15 at 7.33.37 am

4 On Sundays the proportion of younger (student aged) workers drops heavily

Sundays shows hiring of younger workers returning to levels seen at the start of the week. Businesses move from rostering 1 in 3 younger workers on a Saturday to only 1 in 5 on Sundays.

5 Businesses rely on older, fewer staff on Sundays

Despite increased sales (see point 8) businesses reduce the number of staff rostered and favour older workers over younger.

6 Older workers take the early shifts on Sundays

The majority of employees aged 40 and over start their shifts in the mornings. For employees aged under 40 shifts start mostly in both mornings and early evening.

Screen Shot 2017-03-15 at 7.47.06 am

7 Gen Y most employed generation on Sundays

Gen Y (born between 1977 and 1994) make up  29% of employees on a Sunday. Together generations Y and Z make up 86% of the workforce on Sundays. On Saturdays this rises to 91%.

Screen Shot 2017-03-15 at 7.33.31 am

8 Sales outpace labour costs by over 2:1 on all days of the week

There is no major difference in sales vs labour costs on weekdays vs weekends. Due to a sharp increase in sales Saturdays are the most favourable day of the week when comparing sales to labour.

Screen Shot 2017-03-15 at 7.33.19 am

9 Increases in labour costs are outpaced by increases in sales over the weekend.

When combining both days weekend sales increase by an average of 49% vs labour costs at 47%

10 Sales and labour costs increase at the same rate on Sundays

The ratio between sales and labour costs doesn’t change on a Sunday. Both increase at the same rate of 39%.

"Deputy has become a vital tool in the running of our business. My time building rosters has been cut to a fraction."
Garry Deakes
Owner, The Marina Ice Creamery
"I was setup and going in minutes. So easy to understand. So intuitive!"
Rami Rustom
IT and Services Professional
"Our admin time for Payroll is one fifth of what it used to be, and with more accuracy!"
Brendon Ford
Manager, Rashay's Pizza Pasta Grill
"Deputy is a cost effective, simple and robust solution for rostering staff and capturing time & attendance."
John Petrovich
Mobile Apps Evangelist, Telstra
"Great application and the customer service is fantastic."
Stephan Price
Director of Ecommerce & Technology
"Rostering and time sheets have never been so straightforward. What a fantastic and innovative tool."
Dr. John Hancock
"Deputy has been the best in delivering their promises. Their interface is amazing and simple to use."
Noelle Flores-Smith
President, Global DN Ventures Corp
"Deputy have allowed me to streamline the fortnightly payroll process."
Rachael Cameron
Payroll Officer, Magic Memories
"Fantastic intuitive time keeping software which works hand in hand with Xero."
Andrew Huntley
Director, Kenney Medical Solutions
Review Stars icon
4.5/5 on Capterra
542 Reviews
Review Stars icon
4.7/5 on Getapp
542 Reviews
Review Stars icon
4.8/5 on Apple Store
1.4k Reviews

Start your free trial