Call Center & Customer Support Scheduling Software
Easily schedule call center and customer support teams. Integrate call volume data to build optimized schedules for your teams and ensure you have the right mix of employees at peak times to answer calls and service customers.
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GoogleEasily schedule call center and customer support teams. Integrate call volume data to build optimized schedules for your teams and ensure you have the right mix of employees at peak times to answer calls and service customers.
The All-in-one Employee Management Solution for Call Centers and Customer Support
Employees can clock in with their photo, instantly get their tasks and review important updates. If an employee calls out sick or no-shows, managers can “find a replacement” with just a tap.
Scheduling
Create fully costed employee schedules in no time. Notify everyone with just one click and seamlessly export to payroll software.
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Time Clock
Easily capture when and where your people work for greater HR compliance, payroll accuracy, and insight into workforce productivity.
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Communication
Give your staff an easy way to stay informed, share important messages and contribute to the workplace conversation via their mobile devices.
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Integration
Integrate your POS data to optimize scheduling. Connect with all leading payroll providers to create a truly connected business.
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Tasking
Create and assign tasks to your staff. Tasks can have detailed messages and due dates. Once completed you’ll receive a notification when they are done.
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Mobile
With applications for Android, iPad, iPhone and Apple Watch it’s easy to manage your workforce from any location.
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