HOME industry call centre

Manage round-the-clock customer support teams accurately & efficiently

  • Schedule staff in minutes anywhere, anytime
  • Record employee time & wellness
  • Communicate changes easily
  • Empower your teams to do great work

Up to 31 days, 24/7 support, no credit card required

Scheduling software for call centers

TRUSTED BY 275,000+ WORKPLACES ACROSS THE GLOBE

Call center scheduling software
Harvest health

"Deputy has helped to reduce our employees showing up late by 80% because our employees are interacting with the product, we know where they are and they show up on time."

Craig Stone, Owner, Harvest Health Foods

Build rotas in minutes

Schedule call centre teams in minutes anywhere, anytime

When you run a busy call centre, managing team schedules, shift changes or absences can take up a lot of your time and prove costly. Deputy helps you schedule your call centre employees easily so you can focus on your employees and customers.

  • Get started quickly, add your employee stress profile

  • Schedule available staff across different roles, departments, or locations.

  • Send rotas to your team with the Deputy app

Harvest health

"Deputy has helped to reduce our employees showing up late by 80% because our employees are interacting with the product, we know where they are and they show up on time."

Craig Stone, Owner, Harvest Health Foods

time and attendance for call centers
MakeSpace logo

"Customisation to handle the intricacies of operating in different locals & aligning that data across disparate systems for various needs."

Rahul Gandhi, CEO, MakeSpace

Record employee time & wellness

Manage time and attendance

Ensure staff are paid correctly for their time — and help your teams stay healthy. Our time clock app can automatically screen staff for worrying symptoms before they start work, prevent clocking in if there’s a risk, and capture their exact time on shift for accurate payroll.

  • Make it easy for employees to record their exact working hours from their phones or an on-site kiosk

  • See real-time attendance, including who’s on shift or running late

  • Use touch-free clock in and pre-work health checks to maintain a hygienic workplace

  • Export timesheets to your payroll software with one click

MakeSpace logo

"Customisation to handle the intricacies of operating in different locals & aligning that data across disparate systems for various needs."

Rahul Gandhi, CEO, MakeSpace

"Communicate easily with your call center teams with Deputy app"
Ace Hardware logo

"Deputy has definitely made it a lot easier to bring on new staff and grow our staff"

Amanda Swanson, HR Scheduler, Ace Hardware

Communicate change easily

Communicate in one centalised location

Ensuring nothing gets lost between different communication systems is vital. Deputy helps you communicate announcements, share videos for training or onboarding or offer your shift to a colleague.

  • Use our news feed to communicate updates with your team and verify everyone has read it

  • Create and track tasks on your mobile

  • Swap shifts with the right team members easily

Ace Hardware logo

"Deputy has definitely made it a lot easier to bring on new staff and grow our staff"

Amanda Swanson, HR Scheduler, Ace Hardware

Shift swapping made easy
Abrakadoodle logo

"Being able to go back in and re-assign classes to different teachers is also useful whenever a teacher can’t make it to their shift."

Chris Firestone, Owner, Abrakadoodle

Empower your call centre agents

Empower your teams to do great work

Call centre agents are busy and often dealing with unexpected situation on the phone. Making sure they receive rotas in advance, are able to swap shift, flag unavailability in one click or communicate updates will make your team happier.

  • Send your team member their rotas in one click

  • Get your team on tools easily and give them the opportunity to swap shift or request leave easily

  • Make sure your team can clock in and out during the day, breaks quickly

  • Give your team updates on news feed and give them the opportunity to comment

Abrakadoodle logo

"Being able to go back in and re-assign classes to different teachers is also useful whenever a teacher can’t make it to their shift."

Chris Firestone, Owner, Abrakadoodle

Try the ultimate scheduling app today.

Start your free trial now!

Deputy rating
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550+ glowing reviews on Capterra

The payoff of using Deputy

Reduce costs, save time, and create a better work-life balance. See how much your business could save with Deputy

£21k-£24k
£256k-£283k
16.4x

Why would you join Deputy?

Today, we have more than 250,000 happy customers who are our greatest advocates, and our best salespeople. With Deputy you’re not buying software, you’re finding a way to love your business.

The UK's leading scheduling software

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