Deputy Checks In With Hospitality
Meet Your Host — Heidi Birkin
Heidi Birkin, Deputy’s EMEA Marketing Directorhas extensive experience of marketing and product leadership within B2B technology sector. She’s led a start-up business, managed a top 100 global brand and launched multiple new products into new markets. Passionate about improving the work lives of shift workers and on a mission to help businesses thrive, Heidi has been instrumental in the growth of Deputy's EMEA business over the last four years.
Episodes in this series
How Smart Technologies Can Help Drive Employee Retention
Robin Sheppard, Co-founder and President of Bespoke Hotels dives into the ways smart technologies are reducing bureaucracy, increasing automation and improving the employee experience at Bespoke Hotels.
Why Your Employee’s Shift Experience is the Answer to Staff Retention
As Managing Director for both the Grand Hotel Brighton and Richmond Hill Hotel, Andrew Mosley is able to share his perspective on what today’s hotel shift workers want to stay in their roles and relay much needed wisdom and experience about how his two hotels have weathered the post pandemic workforce crisis while continuously garnering high employee satisfaction ratings from staff.
Episode 2
Why Your Employee’s Shift Experience is the Answer to Staff Retention
With over 30 years of management experience in hotels, Andrew Mosley has had a hand at some truly iconic locations. Spanning from General Management and Regional director roles in De Vere Hotels and QHotels to becoming Managing Director for both Grand Hotel Brighton in 2010 and Richmond Hill Hotel, in 2014.
As Managing Director for both the Grand Hotel Brighton and Richmond Hill Hotel, he is able to share his perspective on what today’s hotel shift workers want to stay in their roles and relay much needed wisdom and experience about how his two hotels have weathered the post pandemic workforce crisis while continuously garnering high employee satisfaction ratings from staff.
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