How Automation Can Help Prepare Businesses for Any Crisis

by Guest Contributor, 4 minutes read
HOME blog how automation can help prepare businesses for any crisis

This is a guest post from Elena Haidukova. She believes that business process automation can reshape how people work, and Comindware delivers innovative solutions enabling performance and efficiency optimization. Powered by award-winning Elastic Data technology, change-oriented workflow engine, and advanced social collaboration capabilities, Comindware’s low-code product subtly reinforces the orientation towards business users versus IT dependency.

The new normal, at least right now, is that there is no normal. So, whether your business is large or small, it’s difficult to efficiently navigate challenges in addition to dealing with a global pandemic.

And while it is hard to know what the future holds, businesses have to try to adapt and become more flexible for the uncertain future ahead.

Thankfully, there are ways to make that easier. Automation tools can help businesses stay on top of effective operations and beat the competition, even amid a crisis.

You can use automation to alleviate your top challenges

From building remote spaces to learning new communication tools, businesses have struggled to find ways to automate routine business operations.

The good news is that solutions are easier than you think.

Automation software has proven to be effective for changing needs during a crisis. Whether you work in healthcare, retail, or hospitality, workflow automation software and other types of automation tools can help you save time and money.

Here are just a few ways you can use automation tools:

  • Businesses are rapidly growing and differentiating. So it becomes vital to increase efficiency and facilitate easier collaboration across teams and partners worldwide. With piles of documents, hundreds of contracts requiring review per project, it is important to centralize data and streamline contract management.

  • Accounts payable process often relies on paper invoices and e-copies being manually routed. Sometimes this may lead to fuss and result in unpaid invoices and upset vendors. With payment automation, all invoices are tracked from the moment they are received through the final payment. It eliminates processing errors while boosting customer satisfaction.

  • Hiring employees may seem a simple process, however, it involves multiple tasks. Managing CVs, filling in information forms, collecting papers, setting up bank accounts are just a few examples. Business process automation ensures smooth transitions from one task to the next and provides visibility into the status of the process.

Why even small businesses benefit from automation

Automation software comes in a huge variety of forms. The level of automation sophistication depends on the size and needs of the specific company or organization.

The key benefits you can expect from automation technology:

  • Improve operational efficiency. Business process automation software has operational value for businesses. Automated processes become hands-off, which eliminates the need to manually ensure that each task is progressing to the next step. Automation also helps to identify and highlight flaws and drawbacks in workflows. This helps to boost process efficiency overall.

  • Streamlined document management. Having to work with loads of data manually is time-consuming and can lead to errors. Automation makes document management simple, clear and effortless. Data is transferred smoothly between workflows, confidential information is protected by role-based access.

  • Guaranteed compliance. Staying compliant with local laws and industry standards is important for every business. Lack of such compliance may be costly and hurt reputation. Business process automation software makes logs of every process, records every detail of a task and marks the time when it was completed. Such logs are very helpful for audit trials success.

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Most impressive case studies to show the true payoff of automation software

Need some inspiration about how you can automate parts of your business? Take a cue from these businesses.


Being a San-Francisco’s premier record pressing company, 16kHz assists artists, labels, and

businesses of all kinds in releasing vinyl, CDs and DVDs. 16 khz offers their customers the best quality of products and services but managing production is not an easy matter at times.

The company has more than five vendor partners, all with various business processes for ordering and project tracking. They were struggling with manual processes that resulted in endless paperwork and loss of efficiency. 16 khz needed a flexible solution that would develop together with the fast-growing company adapting to changing business processes, and that would provide better process visibility and boost productivity.

16 khz chose Comindware Tracker for both its simple daily operations and for such complex

business processes as vendor management and product life cycle management.

The decision to automate business processes resulted in:

  • Simplified management of complex business processes due to visual design and drag-and-drop functionality

  • Advanced visibility and control of every task in real-time

The Hertz Corporation

Hertz is an American car rental company with approximately 9,700 corporate and franchise international locations in 150 countries worldwide. Hertz is the second-largest U.S. car rental company by sales, locations, and fleet size. Hertz is committed to providing a high-quality service to a wide range of customer segments all over the world and the number of their locations sustainably grows.

The company faced multiple challenges managing new construction and maintenance of rental car locations worldwide. Hertz needed to adopt an improved workplace technology and collaboration solution. The key processes for rental car locations include CapEx approval for new location construction and ongoing maintenance projects.

Such a complicated task required a thoughtful approach. Hertz recognized that it needed to implement a system that would provide a single work environment for employees, processes, and data, and allow for workflow collaboration and automation.

They chose Comindware Tracker to unify the management of data, ensure consistent workflows and improve collaboration throughout the company. Hertz chose a cloud-based system not only for compliance to initial requirements and cost-effectivity, but also for proven ease of implementation and use, flexibility, and integration with MS Outlook.

In Summary

If your business is looking to thrive, not just survive, in a crisis, you can’t rely on outdated practices. It requires a lot of creativity, innovation, and flexibility. So, you should look for ways to streamline your operations.

With automation software, you can improve the efficiency of your business. Even more, you can automate time-consuming and error-prone tasks. Ready to build your business for the future?

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