Restaurant Labor Cost Percentage: Control Your Costs

by Deputy Team, 9 minutes read
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Running a restaurant means watching your biggest controllable cost like a hawk, and that cost is labor. Demand has remained resilient in many hospitality segments, according to Deputy's Big Shift Report. Yet many operators are working in a low-fire, low-hire environment, holding headcount steady and managing margin pressure through tighter scheduling rather than layoffs.

Your restaurant labor cost percentage tells you whether that pressure is under control. This guide walks you through the benchmark to aim for, how to calculate the number, and practical ways to protect your margin without cutting service.

Key takeaways

  • Labor is usually a restaurant's biggest controllable cost, and many operators aim to keep it around 25% to 35% of sales.

  • True labor cost is more than wages: it includes on-costs like payroll taxes, workers' compensation, benefits, and paid time off.

  • Allocating salaried staff costs to the right location or cost center gives you an accurate cost per department.

  • Scheduling to demand and reviewing labor cost daily, not monthly, is how you protect margin.


What is a good restaurant labor cost percentage?

Labor is often the largest line on a restaurant's profit and loss, so knowing what "normal" looks like helps you spot trouble early. As an industry rule of thumb, many operators follow the 30% rule and target labor around 25% to 35% of sales. Quick-service and cafe formats tend to sit at the lower end, while full-service and fine dining usually run higher because of the extra hands on the floor and in the kitchen.

Treat those ranges as a starting point rather than a fixed target. Your ideal ratio depends on your format, your local wage rules, and your trading pattern. It also helps to watch your prime cost, which is labor plus cost of goods sold. Many operators use a prime cost target of around 60% of sales, although appropriate targets vary by concept and operating model.

The number that matters most is your own. In Deputy, entering sales revenue allows eligible customers to view labor as a percentage of sales while building schedules.

How to calculate your restaurant labor cost percentage

Your labor cost percentage is the share of your revenue that goes to staffing. The formula is simple:

(Total labor cost ÷ total sales) × 100.

Say your restaurant takes $40,000 in a week and your total labor cost for that week is $12,000. That works out to ($12,000 ÷ $40,000) × 100, or 30%. Run the same calculation each week and you build a clear picture of where you sit against your target.

What to include in total labor cost

The catch is that "total labor cost" is more than the wages on your schedule. To get an honest number, include:

  • Direct labor: wages for staff involved in serving customers and producing food and drink, such as chefs, baristas, and servers.

  • Indirect labor: wages for roles that support the operation without serving customers directly, such as cleaners or dishwashers.

  • On-costs: payroll taxes (employer Social Security and Medicare, together known as FICA), workers' compensation insurance, benefits, and paid time off that sit on top of the base wage.

Each on-cost can look small on its own, but they add up quickly across a full team. Leave them out and your labor cost percentage will read lower than reality.

Allocate salaried labor costs to the right cost center

Hourly wages are easy to attribute: staff clock on to an area, and the cost follows. Salaried staff are trickier, because one manager might cover the kitchen, the front of house, and two locations in a single week. To get a true cost per department, you need to split that salary across the right cost center.

Salary allocation options in Deputy

Deputy gives you three ways to allocate salaried labor costs, so you can pick the method that matches how each person actually works.

Allocate salaried costs by fixed days of the week

Days of the week salary allocation

This option allocates salary costs to a particular cost center for fixed days of the week. It works best when a person's schedule barely changes week to week.

For example, Hannah manages the front of house at your downtown location and works a 40 hour week, Monday to Friday. By selecting days of the week allocation, Hannah's wage cost is portioned equally across Monday to Friday. Enter your sales revenue alongside it and you can review labor efficiency using the wages vs sales ratio.

Wages versus sales ratio in Deputy

Split salaried costs across scheduled areas

Scheduled hours to scheduled areas allocation

The scheduled hours to scheduled areas option distributes salary costs based on where you schedule the person, so it suits staff who move between areas. For it to work, schedule each person into the correct area.

Salary cost split across areas

In this example, Evan is scheduled to the kitchen for 24.5 hours and to front of house for 13.5 hours. With this option on, Evan's salary cost is allocated to the kitchen and front of house cost centers for 24.5/38 hours and 13.5/38 hours respectively. That gives you a truer labor cost for each area, so you can review performance department by department.

Assign salaried costs to selected cost centers

Scheduled hours to selected areas allocation

The scheduled hours to selected areas option is best when staff work across several areas but you want their cost booked to one specific cost center. Their wage cost is apportioned by scheduled hours and allocated to the cost center or centers you specify.

Salary cost assigned to a selected cost center

To put that in context, Naveed usually runs the kitchen but spends this week helping open a second location. Wherever he is scheduled, his salary cost stays booked to the kitchen cost center, giving you a reliable cost by department. You can then adjust the schedule with confidence, knowing your costs are accounted for. For a step-by-step walkthrough, see our salary allocation help guide.

See how Deputy helps you control labor costs across every shift.

How to reduce labor costs without cutting service

Trimming hours is the obvious lever, but it is a blunt one. Cut too deep on a busy Saturday and you lose sales, service, and repeat customers. Reducing labor cost is really about matching the right staff to the right hours. Here is where to start.

A cafe manager and team member reviewing a weekly staff schedule on a tablet at the counter

Schedule to demand, not just to a headcount

Reducing labor hours alone is not enough, because you still need enough people scheduled to meet fluctuating customer demand. The goal is to schedule more staff on your busy days and fewer on your quiet ones, rather than running the same headcount every shift. It is one of the most common staffing mistakes that quietly drains margin. Using sales and foot-traffic patterns to shape your schedule keeps coverage tight without leaving the floor short.

Cross-train and retain staff to cut rehiring costs

Every departure carries a cost: advertising, interviewing, onboarding, and the slower service while a new hire finds their feet. Cross-training staff to cover more than one area gives you flexibility to fill gaps without extra hires, and it makes shifts more interesting for the team. Morale is moving in the right direction: hospitality workers recorded the largest increase in positive sentiment of any shift-based industry, with 7% more reporting they feel amazing about their work, according to Deputy's Big Shift Report. Strong restaurant staff retention is usually cheaper than replacing people.

Review labor cost daily, not monthly

By the time a monthly report lands, the money is already spent. Reviewing labor cost against sales each day lets you adjust the next shift while it still counts. Cutting the admin burden helps too: Deputy is designed to reduce the administrative time spent creating schedules.

How US wage and hour rules affect your labor costs

In the United States, your labor cost is shaped by wage and hour law. The Fair Labor Standards Act (FLSA) sets the federal baseline for minimum wage and overtime, and overtime pay of time and a half for hours over 40 in a week can lift the cost of a shift quickly. So the same schedule can cost very differently depending on when and how long people work.

State rules add another layer. State minimum wage floors often sit above the federal rate, and tip credit rules differ from state to state, so what you can count toward a tipped worker's wage in one state may not apply in another. State minimum wage increases and tip credit reforms in states including California and New York are reshaping labor economics for restaurants, according to Deputy's Big Shift Report, pushing many operators toward tighter scheduling.

On top of that, Fair Workweek and predictable scheduling laws in cities like New York, Chicago, and Los Angeles set rules around advance notice of schedules, predictability pay, and changes to posted shifts. These vary by city, so it pays to check the rules that apply where you operate.

Deputy supports configured pay rates based on your wage and hour settings and helps surface potential issues for manager review before pay time. Deputy is designed to support compliance workflows but does not provide legal advice or guarantee any particular legal outcome. You remain responsible for configuring the platform appropriately and complying with applicable laws.

Forecast labor costs against demand

Once you can see your costs clearly, the next step is planning ahead. Deputy's AI-assisted demand forecasting can build a draft schedule against a set budget of total wage cost or total labor hours, matching staffing to expected demand using your sales and foot-traffic data. The draft is a starting point for manager review, not a finished schedule, so you stay in control of who works when.

Because you set the budget up front, you can forecast labor costs before the week begins and then track forecast against actual as it unfolds. That loop, plan, review, and adjust, is how you keep labor on target through both quiet Mondays and packed weekends.

Get complete visibility over your true labor costs

Employing staff involves more than paying wages. Payroll taxes, workers' compensation, benefits, and paid time off are on-costs that give a fuller picture of what your team really costs. Each may seem small at first, but they add up across a complete workforce.

A restaurant owner reviewing labor cost figures and wages on a laptop in the back office

Deputy's on-cost percentage folds these into your reporting, so you can budget accurately and publish a schedule that reflects your true costs rather than base wages alone.

By managing our labor costs and scheduling better, we've been able to retain more staff. Baristas are getting the schedules they needed and I'm able to provide the business what it needs as well.

Gonzalo Aurelios-Solis, Cafe Manager, Partners Coffee

That visibility comes from bringing your workforce management into one place: scheduling, timesheets, and reporting together. You can explore how it fits your restaurant on our scheduling page.

Take control of your labor costs

Labor will always be one of your biggest expenses, but it is also one you can shape shift by shift. Know your benchmark, calculate your true labor cost percentage including on-costs, allocate salaried staff to the right cost center, and schedule to demand. Do that consistently and you protect your margin without cutting the service that keeps customers coming back.

Ready to see your real labor costs in one place? Try Deputy for free.

Frequently asked questions

What is a good restaurant labor cost percentage?

As an industry rule of thumb, many restaurants aim for labor around 25% to 35% of sales, with quick-service formats lower and full-service higher. The figure that counts is your own, and Deputy's reporting shows your live labor percentage as you build the schedule.

How can you track labor costs in real time?

Deputy shows your scheduled wage cost against sales while you build the schedule, so you can review the numbers for manager approval before you publish rather than finding out after the fact.

How do you include payroll taxes and other on-costs in labor costs?

Use Deputy's on-cost percentage to add payroll taxes, workers' compensation, benefits, and paid time off on top of base wages. That gives you a truer cost per shift and a more accurate labor cost percentage.

Can you allocate salaried staff costs across multiple locations or cost centers?

Yes. Deputy offers three allocation methods: fixed days of the week, split across scheduled areas, or assigned to selected cost centers, so salaried costs land in the right department.

How does Deputy help manage labor costs against wage and hour rules?

Deputy supports configured pay rates based on your wage and hour settings and helps surface potential issues for manager review. You remain responsible for configuration and compliance with applicable laws.