How to Simplify Your Workforce Management

Katie Sawyer

Katie Sawyer

August 20, 2019

How to Simplify Your Workforce Management

Katie Sawyer,
August 20, 2019


When you’re managing a team, you need to ensure you have the right person staffed at the right time. Matching someone’s skills to a particular shift, or even a specific day, can have a major impact on customer experience. 

But without the right systems in place, you’re often creating more work for yourself. Learn how to protect your bottom line and elevate your brand with advanced workforce management techniques — and save time in the process.

Streamline you shifts

In the past, scheduling was a puzzle. Managers used pen and paper to create a draft schedule, which then had to be revised for every requested time off, availability, and needed skills. Unless you invested hours in working and reworking the schedule, you would end up with gaps in your schedule. 

How often have you settled for a schedule that’s “good enough?” 

New workforce management software lets you generate schedules with a click of a button. And instead of wasting hours fine-tuning that schedule, you can automate scheduling by applying filters that help you staff your team based on:

  • Specialized skills
  • Shift preferences
  • Availability
  • Work hour regulations
  • Time-off requests
  • Staff conflicts

Empower employees to cover their own shifts 

Setting the schedule is just the first step in workforce management. The real headaches begin once workers start to have problems. They’re sick. Their babysitter canceled and have to miss their shift. They need to attend a funeral. 

You dread getting those phone calls. Instead of reviewing your budget or preparing for a meeting, you’re stuck spending hours trying to fill that last minute shift.

Save yourself time (and a lot of headaches) by choosing a workforce management software that lets staff find their own replacement

Assess — and fill — skills gaps

The hospitality industry has a 30% turnover. It’s not a surprise when you consider how many individuals are working in a restaurant or hotel because it was the only job available. As soon as a more lucrative or impressive career comes along, you can lose a key worker.

And when you need staff with a certain set of skills, losing high performers can be a big hit to your bottom line.

Advanced software can let you create employee profiles that highlight those skills. Easily search for a replacement based on those skills and fill your open shifts.

Designing the best work schedules

Ready to learn more about how you can use data to reduce cost, improve retention, and save time scheduling your staff? Sign-up for this on-demand webinar to see how the best companies are simplifying their staff management.

Important Notice
The information contained in this article is general in nature and you should consider whether the information is appropriate to your needs. Legal and other matters referred to in this article are of a general nature only and are based on Deputy's interpretation of laws existing at the time and should not be relied on in place of professional advice. Deputy is not responsible for the content of any site owned by a third party that may be linked to this article and no warranty is made by us concerning the suitability, accuracy or timeliness of the content of any site that may be linked to this article. Deputy disclaims all liability (except for any liability which by law cannot be excluded) for any error, inaccuracy, or omission from the information contained in this article and any loss or damage suffered by any person directly or indirectly through relying on this information.


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ABOUT THE AUTHOR
Katie Sawyer
Katie is the Director of Content Marketing at Deputy. She's happiest when she can help people do more of what they love. She likes telling stories, meeting new people, and being a word nerd.
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