Broken communication is breaking your bottom line.
In shift-based businesses, poor communication costs more than just time, it hits your bottom line. Missed updates lead to empty shifts, delays, frustrated customers, and wasted payroll. Scattered chats across personal apps and fragmented tools slow your team down and make it harder to keep operations running smoothly.
And the risk goes beyond inefficiency. Standalone chat apps like WhatsApp or Messenger weren’t built for shift-based work. Work messages get buried in social threads, critical updates are missed, and teams rely on screenshots or word-of-mouth to fill the gaps. In high-compliance industries, that lack of control and message history can expose businesses to serious risk.
Deputy Messaging changes that.
Built directly into the Deputy platform and mobile app, Deputy Messaging is a fully integrated, real-time communication tool designed for the fast-paced, highly mobile world of hourly work. Whether you’re notifying someone of a change, coordinating coverage, or sending an urgent update, conversations now happen exactly where work happens, without switching apps, losing visibility, or chasing people down.
Because Deputy Messaging is part of the same system you use to schedule and manage your team, communication comes with the same structure and control. Leaders can set permissions, create visibility by role, and ensure critical updates reach the right people, every time. You also have a complete message history to reference if needed for compliance or an audit.
And for staff, it means clear boundaries between work and personal life. They can use WhatsApp and other personal apps to stay in touch with friends and family, and use Deputy Messaging for all work communication, no overlap, no confusion.
Messaging vs. Messaging+
Every customer gets Deputy Messaging, essential tools to keep your team connected from day one:
Smart team communication in the app your team already love
1:1 and group chats (up to 10 people)
File sharing, basic emoji reactions, and message search
Deputy Kudos, our in-platform recognition tool
Clear work-life boundaries by keeping work chats out of personal app
Deputy Kudos gives your team a simple way to celebrate wins and recognise contributions in the moment. Staff can tag teammates with a quick appreciation note, whether it’s for covering a shift, helping with a customer, or keeping the vibe positive on a tough day.
What you get with Messaging+
Messaging+ is our premium add-on for teams who need a more complete business communication tool that is deeply integrated with the Deputy platform.
Unlimited group sizes and unlimited message/file history
Pinned messages, message editing, polls, and voice notes
Role-based permissions and read receipts to ensure important updates are seen
Shift-based presence indicators to see who’s on shift, on break, or off
See who’s working and instantly reach them with smart mentions (@onshift)
And more smart, integrated features to follow!
You can see a breakdown of what’s included in Messaging and Messaging+ here:
Deputy Messaging is available now in your account. Simply switch it on in your business settings.
Get connected, cut the chaos, and put clarity where it counts, on your front line.
Learn more about Deputy Messaging →
