AI-Powered

The on-shift teammate that gets work done

Built for the pace of shift work, Deputy AI turns daily decisions into fast, controlled actions wherever work happens. Ask and it’s done.

TRUSTED BY 390,000+ WORKPLACES ACROSS THE GLOBE

Conversational AI

CONVERSATIONAL AI AGENT

Make the right call faster

Turn workforce complexity into simple asks and clear actions. Managers can make more confident decisions without needing to run spreadsheets and analyse data, saving hours every week.

Deputy AI mobile

MOBILE APP

Bring action to the floor

Teams can use voice or text from mobile, in the language that works for them. So when something changes on shift, they can move it forward without waiting for desk time.

VOICE ACTIONS

Ask without typing

Use voice to move tasks forward on the spot, from shift changes to timesheet fixes, with every action ready to review first.

tap to confirm

Keep managers in control

Every action comes with a clear plan before it goes ahead. Your team can stay in control of every change and can see exactly what's happening before it happens.

turn words into action

Bring focus to every shift

Pull up a daily rundown and instantly see what needs attention across your operations, from attendance issues and missed clock-ins to coverage gaps and location exceptions.

AI Proaction

AI proaction

Stay one step ahead

Spot potential issues early and take action before they impact your shift, from coverage gaps to schedule planning. 

Ready for an AI teammate that actually shows up for the shift?

772+ glowing reviews on Capterra
ai-recognition

AI Recognition engine

Retain top talent with AI-powered recognition

Deputy AI analyses every Kudos message to uncover common themes, cultural drivers, and your most consistently recognised team members. Give managers the insight they need to celebrate what matters most, without reading every message.

your data and permissions

Trust and security built in

Built to act inside Deputy, with the right controls for hourly work. Your data is never used to train AI models, user permissions are respected and action is only taken after you review and confirm.

Capterra rating
4.6/5 (590 reviews)
4.8/5 (3.6k reviews)
GetApp rating
4.6/5 (590 reviews)

Frequently asked questions

  • What is Deputy AI, and how is it different from a chatbot or AI assistant?

    Deputy AI is an AI conversational agent designed to help leaders turn everyday workforce decisions into fast, controlled action. The key difference is that it can complete real operational actions inside Deputy workflows, not just answer questions like a typical chatbot.

  • Wait, are these AI agents?

    Yes, these are AI Agents, but that's only the beginning. "AI Agents" and "Agentic AI" are simply terms for software that makes decisions and takes actions on your behalf. What we’ve built goes well beyond a simple agent, delivering advanced AI and smart automation that is redefining the world of hourly work.

    But we're less focused on jargon, and more focused on delivering real business outcomes for customers. The terminology may evolve, but what won’t change is our commitment to building smart tools that elevate your team's potential.

  • Who can use Deputy AI?

    Deputy AI is available to admins and managers, like System Administrators, Location Managers, and Supervisors. What you can do with it depends on your role, so it only shows and action what you already have access to in Deputy.

  • How does Deputy AI decide what to do and what does it consider?

    Deputy AI follows the same rules your team already uses in Deputy and considers the details that matter when making a change. For example, it can factor in availability, leave, conflicts with existing shifts, and role or training requirements when suggesting or preparing an action. It will also surface relevant warnings in the preview, so you can make the call with confidence before anything is updated.

  • What can Deputy AI do for scheduling today?

    Deputy AI can help with core scheduling actions such as creating schedules, editing shifts (including bulk updates), assigning or unassigning team members, finding replacements, and publishing schedules via chat.

  • What can Deputy AI do for timesheets today?

    It supports practical timesheet work like finding timesheets, editing (start/end/breaks), creating timesheets, comparing timesheets to the schedule, and approving timesheets, including “approve where hours match the schedule” patterns.

  • Can managers use Deputy AI on mobile while they’re on shift?

    Yes. Deputy AI fully works on mobile and is accessible from the Deputy app home, so managers can handle schedule and timesheet changes right where work happens.

  • Does Deputy AI make changes automatically?

    No. Deputy AI follows a human-in-the-loop approach. It cannot publish a schedule or approve a timesheet without explicit confirmation. It shows a summary of the action it’s about to take, and nothing is finalized unless you confirm.

  • Does Deputy AI respect existing user permissions?

    Yes. Security is deeply integrated into the Deputy AI experience. The assistant strictly respects the existing role-based permissions and you have already configured in your account.

  • Is my company data used to train Deputy AI agent?

    No, we maintain strict boundaries to ensure your data remains yours. Your information is not used to train the Large Language Models (LLM) that power Deputy AI, and customer data is not processed by the LLM itself.