Product Specific Terms
Last updated on March 02, 2026
1. Product Specific Terms
These Product Specific Terms supplement and form part of your Agreement if you are using any of the products or features described below. If there is a conflict between the Product Specific Terms and the Agreement, the applicable Product Specific Terms prevail. Capitalised terms used but not otherwise defined in these Product Specific Terms will have the meanings set forth in the Agreement. We periodically update the Product Specific Terms by posting a revised copy at www.deputy.com/terms, so please check back here for current information.
Deputy Pay Rule Engine
2. About Deputy’s Pay Rule Engine
2.1 Deputy contains a pre-configured library of pay rules (Pay Rules) that productize Deputy’s interpretation of certain Australian modern awards, US federal and state wage and hour laws, and similar requirements for certain other jurisdictions (each a Legal Requirement).
2.2 Each Pay Rule prescribes a set of entitlements that may be due to an employee under applicable Legal Requirements, where that employee’s shift or work pattern satisfies specified criteria.
2.3 Deputy’s Pay Rules automate the application of a subset of these Legal Requirements by applying them to time and attendance data captured within Deputy.
2.4 Specifically, when you choose to apply a Pay Rule to an employee’s profile in Deputy, the hours worked by that employee are then categorised by Deputy as, for example, ordinary hours, daily overtime, weekly overtime, or penalty rate hours, based on Deputy’s interpretation of the relevant Legal Requirements. Some Pay Rules also automate other entitlements such as missed or delayed meal break penalties, spread of hours premiums, split shift premiums, and the like, as applicable.
2.5 This functionality of Deputy’s software is known as the Pay Rule Engine.
2.6 Our online Pay Rule Library sets out the Pay Rules available within the Pay Rule Engine. You may also view the specifications for each Pay Rule within the Deputy platform itself in the Pay Rule dropdown menu in your employee profiles.
2.7 The Pay Rules in the Pay Rule Engine may be modified by you (Customised Pay Rules).
3. Compliance responsibility
While the Pay Rule Engine is designed to Simplify Shift Work by reducing the time required to apply the relevant Legal Requirements through automation, it is not a substitute for payroll or legal advice, nor is it intended to relieve you of your obligation to comply with the Legal Requirements applicable to your business. It is ultimately each customer’s sole responsibility to pay its employees correctly and in compliance with all Legal Requirements.
4. It’s important that you familiarise yourself with our help documents
Our online Pay Rule Library (referred to in these terms as our help documents) plays an important role in your use of the Pay Rule Engine. Let us explain:
4.1 The Legal Requirements are inherently complex. For example, in some cases, there is in-built optionality (such as the ways that an employer may define an employee’s ordinary hours), and scope for more than one interpretation in a given situation.
4.2 Not all aspects of the Legal Requirements are automated within the Pay Rule Engine. Our help documents specify which Legal Requirements are automated within the Pay Rule Engine. Deputy’s Pay Rules reflect Deputy’s good faith interpretation of the Legal Requirements and are not a substitute for legal advice.
4.3 It is important that you familiarise yourself with the help documents (and relevant Legal Requirements) to ensure you understand what requirements Deputy’s Pay Rule Engine does and does not automate, together with the interpretations Deputy has applied to the Legal Requirements, so that you can confirm if these are suitable for your business.
4.4 Our help documents are regularly updated to reflect the latest Updates in the Pay Rule Engine. You should regularly check back for current information.
5. Important responsibilities
You acknowledge and agree that it is your sole responsibility:
5.1 to determine which Legal Requirements apply to each of your employees;
5.2 to validate if Deputy’s automated Pay Rules and any Customised Pay Rules are suitable for the particular circumstances of your business (see section 4, above);
5.3 to set the base rate of pay for each of your employees within their employee profile in Deputy in accordance with the Legal Requirements. The Pay Rule Engine will use that base rate of pay when applying the Pay Rules;
5.4 to review the outputs and calculations generated by the Pay Rule Engine for each pay period and before processing payroll, to validate that each of your employees are being paid in accordance with the applicable Legal Requirements;
5.5 if your employees are subject to Legal Requirements that are not automated in the Pay Rule Engine, to separately account for those Legal Requirements when processing your payroll; and
5.6 if you identify errors in the outputs or calculations generated by the Pay Rule Engine, to rectify them to ensure your Employees are paid correctly and to promptly notify Deputy of any such errors.
5.7 to monitor the Legal Requirements, including any changes to the Legal Requirements, and to timely update any Customised Pay Rules in accordance with the Legal Requirements.
6. Liability
6.1 While Deputy takes all reasonable care to provide a quality Pay Rule Engine, it does not warrant or guarantee the accuracy, completeness or up to date nature of the engine, that it will be error free or suitable for the particular circumstances of your business.
6.2 You are advised to consult with your legal and payroll advisers before relying on the Pay Rule Engine and to the extent permitted by law, Deputy disclaims liability for (and you release Deputy from) any and all Losses arising from or in connection with your use of or reliance on the Pay Rule Engine to calculate employee entitlements or otherwise, or from any errors, inaccuracies, incompleteness or defects in the Pay Rule Engine.
6.3 To the extent that such liability cannot lawfully be excluded, Deputy limits its liability in the manner specified in section 8.4 of the Agreement.
6.4 In this section, Losses means all claims, actions, expenses, losses or damages however arising, including but not limited to any under or over payment of employees.
7. Custom configurations
Deputy may, in a separate professional services agreement, produce one or more custom Pay Rules in Deputy based on specifications provided or approved by a particular customer (a Custom Template). Those custom configurations are deemed part of the Pay Rule Engine for the purposes of these terms. Deputy does not monitor Legal Requirements or provide automatic updates for Custom Templates if the Legal Requirements change. It is solely your responsibility to monitor the Legal Requirements and make a timely written request to Deputy (at least 30 days in advance) if updates to your Custom Template are required to meet changed Legal Requirements.
8. Updates to the Pay Rule Engine
Deputy is continuously evolving and improving its Pay Rule Engine and may modify, update, make corrections and/or enhance it from time to time (Updates). Updates will be reflected in the help documents and are not separately notified to individual customers.
Face Unlock for iPad Kiosk and Android Time Clock
9. About Deputy’s Face Unlock Feature
9.1 Deputy allows users to clock in and out of shifts, as well as start and end breaks, on Deputy’s iPad Kiosk app and Deputy’s Android Time Clock app using either a pin or a contactless face scan and voice-activated commands (Face Unlock).
9.2 For more information on Face Unlock for iPad Kiosk see here and for Android Time Clock see here.
9.3 Face Unlock is not available for iPad Kiosks or Android Time Clocks located in the following US states: Illinois, Maryland and Oregon, nor may you use it or permit your users to access it in violation of applicable laws in any region (collectively, Prohibited Regions). If your iPad Kiosk/s or Android Time Clock/s is/are located in the Prohibited Regions you will need to provide your users in these locations with the pin only option to clock in and out of shifts, as well as start and end breaks.
10. Warranty
If you provide the Face Unlock feature to your users (or permit them to use Face Unlock), you represent and warrant to Deputy that your iPad Kiosk/s or Android Time Clock/s is/are not located in any of the Prohibited Regions and that your and your users’ use of Face Unlock is not otherwise in violation of applicable laws.
11. Indemnity
You will defend Deputy against any claim, demand, suit or proceeding made or brought against Deputy by a third-party arising as a result of or in connection with the use of or access to Face Unlock in breach of the warranty in section 10 above (Claim) and you will indemnify Deputy from any damages, fines, penalties, attorney fees and costs awarded against or incurred by Deputy as a result of a Claim.
Deputy Payroll
12. The Payroll Services
Deputy provides access to payroll processing, tax calculation, and filing services (the “Payroll Services”). You acknowledge and agree that the Payroll Services are provided exclusively by a third-party service provider, Paycor, Inc. (“Paycor”), and are embedded into the Deputy Application for your use. Your use of Payroll Services is subject to these Payroll Terms. Deputy and Paycor act strictly as service providers and do not provide legal, tax, benefit, accounting, fiduciary, or investment advice. You are solely responsible for the accuracy, timeliness, and completeness of all payroll data submitted. For avoidance of doubt, the relationship between you and Deputy is that of an independent contractor. The Payroll Services are not intended to be a record keeper or employer of record. Deputy is not your employer of record, fiduciary, or official record-keeper, and disclaims all liability related to your tax compliance or employment law obligations.
13. Due Diligence and Right to Decline
You acknowledge that We or Paycor reserve the right, and expressly authorize We or Paycor, to perform initial and ongoing due diligence checks (including, but not limited to, business credit review, bank account verification, fraud review, judgment/bankruptcy history review, and screening against governmental sanctions and restricted parties lists (including OFAC and AML watchlists)) prior to or during the performance of the Payroll Services. You agree to provide all information requested by Deputy or Paycor to complete such reviews. Paycor reserves the right, in its sole discretion, to decline, to provide, suspend, terminate or, to perform services based upon the due diligence process results of such reviews at any time. Neither Deputy nor Paycor shall be liable for any losses or damages resulting from a decision to decline or cease providing Payroll Services under this section.
14. Client Responsibilities
Authorization and Documentation: You agree to promptly execute and provide all documents and information necessary for Deputy, Paycor, and any third-party service providers to perform the Payroll Services, including a completed Client Authorization Packet with required tax, bank authorization forms, and third-party consents. Failure to provide such documentation in a timely manner may result in the immediate suspension of the Payroll Services. For purposes of these Payroll Terms, “Client Authorization Packet” is the set of documents provided by Deputy to you for execution, which includes (but is not limited to) your consent for Deputy to provide Client Data to Paycor (and certain of Paycor’s third party partners), supplemental agreements, and other agreements required as a precondition for Paycor to perform the Payroll Services, as may be amended from time to time. For purposes of these Payroll Terms, Client Data means all data and information supplied by you, or by Deputy or another third party on behalf of you, to Paycor for the performance of the Payroll Services, including but not limited to your data and content and all personal data of your employees and contractors.
Funding and Bank Accounts: You shall maintain a bank account with sufficient immediately available funds to cover all payroll and tax obligations and permit Paycor to debit (or wire) funds to satisfy these obligations. In the event of insufficient funds (an “NSF Event”), you must promptly cure the NSF Event and pay Paycor on demand the full amount of any unfunded items, including any returned debit fees. You agree that Paycor is permitted to retain any of your deposits to offset any amount you owe. Deputy is not responsible for any banking fees, overdraft charges, or late penalties resulting from your failure to maintain sufficient funds or any other form of NSF Event.
Data Accuracy and Review: You are solely responsible for providing timely, accurate, and complete data and for keeping it updated. You must review and approve all payroll reports and tax filings before submission and promptly notify Deputy or Paycor of any errors. Your approval constitutes a waiver of any claims against Deputy or Paycor related to the accuracy of such reports or filings. You are responsible for the cost of reprocessing payroll and/or creating other adjustment processes necessitated by your error or instruction.
Affordable Care Act (ACA) Services: You acknowledge that any ACA Services rely upon data provided by you or on your behalf. As a condition to receiving ACA Services, you shall be required to execute and provide to the applicable ACA Service Provider(s) such agreements, documents, and information as required by them to perform the ACA Services. Deputy does not provide legal advice regarding “Applicable Large Employer” status or compliance with the ACA; you are solely responsible for ensuring your business meets all federal ACA requirements.
Legal and Regulatory Compliance: You are solely responsible for complying with all applicable laws and governmental regulations related to your business and for maintaining consents necessary for your use of any third-party services.
Liens Against Assets: You acknowledge that Deputy or Paycor may receive subpoenas, garnishments, levies, or liens regarding your business or bank accounts. If Deputy or Paycor is served with a legal order requiring the freezing or withholding of your funds (a “Freeze Event”), we will comply with such order as required by law, and Deputy or Paycor may suspend Payroll Services immediately. To the extent permissible by law, Paycor or Deputy will use commercially reasonable efforts to inform you of such receipt; provided, however, that neither Deputy nor Paycor shall have responsibility or liability if it fails to inform you of its receipt of subpoenas, garnishments, or liens, and such failure shall not constitute a breach of these Payroll Terms. You are solely responsible for resolving any underlying disputes or liens. Neither Deputy nor Paycor shall be liable for any losses, damages, or claims, including but not limited to claims for unpaid wages or labor law penalties, resulting from a decision to freeze funds or suspend services in compliance with a legal mandate. While we may, in our sole discretion, work with you to facilitate a resolution, we are under no obligation to do so.
Use Restrictions and Credentials: You may only use the Payroll Services for your own internal business operations and not for time-sharing, outsourcing, or service bureau use. Individuals with Paycor credentials may not disclose them, authorize others to use them, or otherwise grant access to the Payroll Services. You are strictly responsible for all activity occurring under your Paycor and Deputy credentials and must notify us immediately of any unauthorized access.
15. Third-Party Provider and Direct Enforcement
Data Sharing: You hereby grant Deputy a non-exclusive, royalty-free, worldwide license to provide, transmit, and share your data (including employee Personal Identifiable Information (PII) and sensitive financial records) to Paycor,its partners, and relevant legal authorities as required to provide the Payroll Services, comply with legal obligations, or troubleshoot service issues. You further authorize Paycor to transfer data to and from designated third-party partners (e.g., tax authorities, insurance carriers, or 401(k) providers). You assume all risk and responsibility for ensuring that data is accurately received by any such third-party partner. Deputy disclaims all liability for any data breach, loss, or corruption occurring within Paycor’s systems or during transmission to third parties.
Direct Enforcement by Third-Party Provider: You acknowledge and agree that Paycor is an intended third-party beneficiary of these Payroll Terms. Paycor has the independent, irrevocable right to directly enforce these terms against you, including the right to suspend or terminate your access to the Payroll Services and to initiate legal action in its own name to recover any amounts you owe. Your obligations to Paycor under these terms shall survive the termination or expiration of your Agreement with Deputy. You waive any defense that Paycor lacks standing to enforce these terms or that Deputy is a necessary party to any enforcement action initiated by Paycor. Any dispute between you and Paycor arising out of or related to the Payroll Services shall be governed by the laws of the State of Delaware, without regard to its conflict of laws principles, and the exclusive jurisdiction shall be in the state and federal courts located in the State of Delaware. You hereby irrevocably consents to the personal jurisdiction of such courts. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST PAYCOR ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. ADDITIONALLY, YOU KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING AGAINST PAYCOR ARISING OUT OF OR RELATING TO THE PAYROLL SERVICES.
16. Pass-Through Expenses.
In addition to all fees set out in the applicable Order(s), you agree to be responsible for and pay the following:
Standard Miscellaneous Fees: You must pay for all service-related functions performed in the normal course of business. These include, but are not limited to: stop payment requests, wire transfer fees, additional employee overage fees, early check cashing fees, and inactive account maintenance. A full list of these standard fees is available at paycor.com/miscellaneous-fees and may be adjusted at any time without notice.
Implementation Recovery Fee: If you terminate the Payroll Services before your first payroll run, or if you fail to process a payroll within six (6) months of signing your order, you are liable for all setup and implementation fees set forth in the applicable Statement(s) of Work as a non-refundable recovery charge.
Reprocessing and Error Correction: If an error on your part (such as providing inaccurate or untimely data) requires us to reprocess a payroll or make an adjustment, you are responsible for all costs associated with that reprocessing or correction.
17. Data, Privacy, and Intellectual Property
Data Processing: All data you submit to the Payroll Services is considered "Customer Data" under the Agreement and processed per our Data Processing Addendum (DPA). You represent and warrant that you have obtained all necessary consents from your employees to share their sensitive personal and financial data with Deputy, Paycor, and their respective sub-processors.
W2 Export Services: You acknowledge and agrees that you will be automatically enrolled in W2 Export Service, which allows your employees to request, through participating online tax preparation provider (“OTPPs”),that earnings information (i.e., information from Form W2 and similar income tax forms) prepared by Paycor for the requesting employee be electronically transferred to an OTPP for the purpose of facilitating the completion of the employee’s individual income tax filings. Paycor, in its discretion, shall determine participating OTPPs and the earnings information provided through this service. Paycor and Deputy are not responsible for the actions of any OTPP, or an OTPP’s use of earnings information, which shall instead be governed by the relevant OTPP’s privacy policy and terms of use which may exist between the relevant participating employee and OTPP. For the purposes of this Section, participating employees are your employees for whom Paycor has prepared an income tax-related document (e.g., a Form W-2), and who have requested through a participating OTPP that tax information be automatically imported from Paycor.
Verification Services (The Work Number®): The Work Number service (the “The Work Number Service”) is a service that provides subscribing employers with an automated method of providing employment and income verifications to authorized third parties. If you subscribe to The Work Number Service, you consent to data transmissions between Paycor and the third-party provider, TALX Corporation, a wholly owned subsidiary of Equifax, Inc. and a provider of Equifax Workforce Solutions. By subscribing to The Work Number Services, you agree to allow TALX Corporation to act on behalf of you when working with an authorized third party (“Verifier”) making a request with a federal Fair Credit Reporting Act (“FCRA”) permissible purpose to verify employment and/or income information (“Employment Data”) in connection with The Work Number Service. The type of Employment Data that may be exchanged under The Work Number Service may be found at https://www.paycor.com/wp-content/uploads/2021/12/The-Work-Number-Employment-Data-List.pdf. You authorize Paycor to transmit Employment Data entered into Paycor software and Services to TALX Corporation on behalf of you in order to furnish TALX Corporation with the data needed to provide The Work Number Service. As the furnisher, you further agree to comply with your obligations as a furnisher as defined in FCRA and as set forth in the NOTICE TO FURNISHERS OF INFORMATION: OBLIGATIONS OF FURNISHERS UNDER THE FCRA which may be found at https://www.paycor.com/wp-content/uploads/2021/12/The-WorkNumber-Notice-to-Furnisher-of-Information.pdf.
No Agency Status: You acknowledge that neither Deputy nor Paycor are a “Consumer Reporting Agency” as defined by the FCRA. You assume all liability for claims arising from inaccurate data furnished to Equifax via the Payroll Services.
Credentials: You are required to: (i) use reasonable efforts to maintain the privacy and security of Paycor credentials; and (ii) exit from your Paycor account at the end of each session.
18. Disclaimers and Limitation of Liability
Disclaimer of Warranties: TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, DEPUTY AND PAYCOR DISCLAIM AND MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE PAYROLL SERVICES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALL PAYROLL SERVICES ARE PROVIDED "AS IS".
Limitation of Liability: EXCEPT FOR THE SPECIFIC LIABILITIES ENUMERATED BELOW, PAYCOR'S LIABILITY TO YOU ARISING OUT OF THE PAYROLL SERVICES SHALL NOT EXCEED TWELVE MONTHS OF YOUR AVERAGE SERVICE FEES. This limitation does not apply to:
Interest charges or penalties imposed on you by taxing authorities to the extent proven to be the direct result of Paycor's negligence in the performance of Payroll Services ("Relevant Tax Claims");
Actual Damages incurred by you as a direct result of Paycor’s gross negligence, criminal acts, fraudulent acts, or willful misconduct;
Third-party claims that your use of the Payroll Services infringes a third party’s intellectual property rights. For purposes of this Section, “Actual Damages” means proven, direct, out-of-pocket monetary losses actually incurred and paid by you to an unaffiliated third party as a direct result of the applicable conduct. Actual Damages expressly excludes, to the maximum extent permitted by law, any indirect, incidental, consequential, exemplary, special, punitive, or enhanced damages, and any loss of profits, revenue, business opportunity, goodwill, anticipated savings, or internal administrative costs, whether foreseeable or not; and
Loss or misdirection of your funds in possession or control of Paycor due to a technical failure of or error by Paycor systems ("Relevant Misdirection of Funds Claims").
Exclusion of Consequential Damages: IN NO EVENT SHALL PAYCOR BE RESPONSIBLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL OR OTHER DAMAGES OF ANY SORT (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION OR LOST INCOME) ARISING FROM THE PERFORMANCE OR NON-PERFORMANCE OF ANY OBLIGATION UNDER THE AGREEMENT, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, OR OTHERWISE) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Deputy Limitation of Liability Preserved: NOTWITHSTANDING ANYTHING IN THESE PAYROLL TERMS, THE PRODUCT SPECIFIC TERMS (INCLUDING ANY ORDER OF PRECEDENCE PROVISION), OR ANY ORDER FORM TO THE CONTRARY, NOTHING IN THESE PAYROLL TERMS (INCLUDING THIS SECTION 7) SHALL EXPAND OR INCREASE DEPUTY’S LIABILITY BEYOND THAT EXPRESSLY SET OUT IN THE AGREEMENT. DEPUTY’S LIABILITY (IF ANY) ARISING OUT OF OR RELATING TO THE PAYROLL SERVICES IS SUBJECT TO AND GOVERNED BY SECTION 10 (LIMITATION OF LIABILITY) OF THE AGREEMENT.
19. Term, Termination, and Governing Law
Term and Termination: If you wish to terminate the Payroll Services under sections 11.3 or 12.3 of the Agreement or any other express right of termination you may have under the Agreement (“Termination for Cause”), you must provide at least sixty (60) days prior written notice of termination. Deputy reserves the right to terminate or suspend your access to the Payroll Services immediately and without notice in the event of: (i) an NSF Event; (ii) your failure to pay fees; (iii) a breach of Section 2 (Due Diligence); or (iv) if Deputy or Paycor determines, in their sole discretion, that providing Payroll Services poses a regulatory or financial risk. Upon termination of the Payroll Services for any reason, you will have a limited, non-exclusive right for sixty (60) days to extract your data from the Paycor systems, subject to your prior payment of all outstanding amounts owed to Deputy and any applicable data access fees required by Paycor. Following this 60-day period, neither Deputy nor Paycor shall have any obligation to maintain, store, or provide access to your data, and such data may be permanently deleted in accordance with Paycor’s data retention policies.
Survival: Termination of the Payroll Services shall not relieve you of your obligation to pay any fees, taxes, or NSF-related debts incurred prior to or resulting from such termination. All disclaimers of warranties, limitations of liability, and indemnification obligations shall survive the termination of these Terms.
Deputy AI Labor Optimization
Sections 20 to 25 (inclusive) of these Product Specific Terms apply to your use of Deputy AI Labor Optimization, in addition to the terms of the Agreement.
20. About Deputy AI Labor Optimization
Deputy AI Labor Optimization uses artificial intelligence to provide predictive labor forecasting and analysis. By using Deputy AI Labor Optimization, you acknowledge and agree that you are bound by the Predelo Pty Ltd (“Partner”) End User Licence Agreement (“EULA”), which applies to your use of Deputy AI Labor Optimization.
21. Licence and Processing
a. You grant Deputy a licence to use, host, copy, store, backup, transmit, and display your Customer Data so that we can provide Deputy AI Labor Optimization to you.
b. This licence includes the right for Deputy to sub-license these rights to Partner for the sole purpose of enabling Partner to provide the underlying services that power Deputy AI Labor Optimization.
c. You acknowledge that certain features of Deputy AI Labor Optimization use artificial intelligence technology (“AI Features”). You authorise Deputy to provide you with access to these AI Features to process Customer Data.
22. Your Responsibilities
You are solely responsible for:
a. obtaining all necessary rights, permissions, and consents from Authorized Users that are required for the lawful use of Customer Data and the operation of Deputy AI Labor Optimization. This includes consent for the collection and transmission of Personal Data from Deputy to Partner;
b. ensuring that the transfer and processing of Customer Data as contemplated by these Product Specific Terms is lawful;
c. using Deputy AI Labor Optimization in accordance with all applicable laws;
d. independently reviewing and verifying any outputs generated by Deputy AI Labor Optimization for accuracy, fairness, legal compliance and suitability for your needs before taking any action based on them;
e. responding to and resolving any dispute with Authorized Users relating to Customer Data or Deputy AI Labor Optimization; and
f. the security of all passwords and account information required to access Deputy AI Labor Optimization.
23. Acceptable Use
You may not, and may not allow any Authorized User or third party to, use Deputy AI Labor Optimization to:
a. sell, resell, license, sublicense, distribute, or lease Deputy AI Labor Optimization;
b. use Deputy AI Labor Optimization to store or transmit viruses or malicious code, or interfere with the integrity or performance of the service;
c. access Deputy AI Labor Optimization to build a competitive product or to copy any of its features, functions, or user interface;
d. reverse engineer, decompile, or create derivative works of Deputy AI Labor Optimization;
e. use Deputy AI Labor Optimization in a way that would violate laws prohibiting discrimination or to determine adverse terms and conditions for employment, credit, health care, or insurance;
f. store or transmit any Prohibited Content, which includes, but is not limited to, material that infringes third party intellectual property rights, promotes hate or violence, is obscene or defamatory, or violates any applicable laws;
g. engage in usage that is not reasonable or that may overwhelm the services for other users (for instance, usage that is more than ten times the customer average).
24. Suspension and Termination
Deputy may suspend or terminate your access to Deputy AI Labor Optimization, without a right to a credit or refund, if you fail to comply with these Product Specific Terms or the EULA.
25. Disclaimers and Liability
a. You acknowledge that Deputy AI Labor Optimization uses models based on statistical analysis and probability. Predictions are based on past data and are not a guarantee of future demand or outcomes.
b. Accordingly, Deputy AI Labor Optimization is not intended to be the sole basis for your business decisions, and you are responsible for any actions you take in reliance on it.
c. While Deputy uses all reasonable care, to the fullest extent permitted by law, Deputy provides Deputy AI Labor Optimization without warranties of accuracy, completeness, or suitability for your business and does not guarantee that it will be error-free or achieve any particular result.
d. As such, Deputy disclaims liability for any losses or damages arising from your use of Deputy AI Labor Optimization. Where liability cannot be lawfully excluded, it is limited as specified in section 8.4 of the Agreement.
Superannuation Onboarding via SuperAPI (Australian customers only)
26. About the Superannuation Onboarding Feature
Deputy offers a feature to streamline the superannuation choice process for your employees during onboarding. This feature provides factual information only. This service is enabled through an integration with our partner, SuperAPI Pty Ltd (“SuperAPI”).
27. Commercial Arrangement Disclosure
When you and your employees use this superannuation onboarding feature, Deputy may receive a fee or commission from SuperAPI. You acknowledge that SuperAPI’s revenue, from which our fee is derived, may be generated from payments made by superannuation funds that participate in the SuperAPI platform. By enabling and using this feature, you consent to this arrangement.
28. No Financial Advice or Recommendation
You acknowledge and agree that:
Deputy is not a financial services provider and is not licensed to provide financial product advice.
All information provided through this feature is factual information only and does not take into account your or your employees' personal objectives, circumstances, or needs.
Nothing in the feature constitutes financial product advice, an opinion, or a recommendation (actual or implied) from Deputy to select any particular superannuation fund.
The feature is not a superannuation comparison service.
Any placement, ordering, or labelling of superannuation funds within the feature (including any "sponsored," "partner," or "default" tag) is for informational purposes only and does not constitute an endorsement or recommendation by Deputy.
You and your employees are solely responsible for all superannuation choices. You should consider obtaining independent financial, legal, and taxation advice before making any decision.
29. Third-Party Information & Documents
The feature may display information, data, or documents provided directly by SuperAPI or the superannuation funds (e.g., Product Disclosure Statements (PDS), fee information, or investment performance data). Deputy does not prepare this content and is not responsible for the accuracy, completeness, or currency of this third-party information.
30. Consent to Electronic Documents
By using this feature, you consent (and will ensure your employees consent) to receiving documents, including PDSs and other statutory disclosures, electronically, such as via an in-app hyperlink. You acknowledge the importance of reading these documents before making a decision.
31. Your Compliance Obligations
It remains your sole responsibility to ensure compliance with all applicable superannuation and employment laws, including your obligations under the Superannuation Guarantee (Administration) Act 1992 (Cth).