My Favorite Deputy Mantra for a Stellar Company Culture

Eren Matsota

Eren Matsota

Partner Marketing Manager

April 04, 2017

My Favorite Deputy Mantra for a Stellar Company Culture

Eren Matsota, Partner Marketing Manager
April 04, 2017


Deputy was founded at the end of 2008 in Australia and started their America headquarters in 2015 with one employee, currently the President of Americas, Jason Walker. Although the company has been around for many years, it is very much a startup in the United States.

One thing that can make or break a startup is the company culture. Here at Deputy Americas, we have the “10 Mantras” that shape our office culture. These exist for a few reasons. One, is attracting and hiring the right fit employees and second, is to create the right culture atmosphere for us here in the office.

These 10 mantras speak to me on a professional and personal level, and after learning about each one, I started wondering “which one resonates with me the most?” Shortly thereafter, I was curious to find out what everyone’s favorite mantra was.

Here are my findings:

Mantra # 1: Build Strong Relationships

Bree Davis, Business Development Representative

Mantra_1_-_Bree_Davis
Eren: “Why is this mantra important to you?”

Bree: “Have you ever heard the phrase, “No Man Is an Island?” It means that human nature requires companionship to thrive to its fullest potential. Building strong relationships is the key to personal and professional success because it is our family, peers, educators, and mentors that challenge us to be the best we can be.”

Eren: “Why does this mantra resonate with you personally?”

Bree: “At the end of the day, I want to impact others positively with my life, and I want my life to be impacted positively by others. To accomplish that, I continuously strive to partner myself with positive people in every area of my life and allow myself to be vulnerable, sincere, and willing to learn from them.”

Eren: “How do you see this being played out in the office day-to-day?”

Bree: “Our company’s leadership invests time and energy to make sure that every member of our team is truly heard, respected and valued as an important part of the Deputy family. We build strong relationships with each other (and with our customers) by communicating openly and honestly and treating others how we want to be treated – it’s as simple as that!”

Click here to follow Bree on Twitter

Mantra # 2: Open Communication is Required

Vivek Davalur, SMB Account Executive

Mantra_2_-_Vivek_Davalur

Eren: “Why is this mantra important to you?”

Vivek: “In personal and professional environments, it is crucial to have open lines of communication. This is what allows for collaborative and innovative conversations to take place because no one feels like their voice isn’t important.”

Eren: “Why does this mantra resonate with you personally?”

Vivek: “I have seen environments where communication was not as open or encouraged, and it results in everyone feeling like they are limited in how they can impact the business. I love being a part of a company where everyone can contribute as it leads to growth, for not just individuals, but the team at large.”

Eren: “How do you see this being played out in the office day-to-day?”

Vivek: “From the President, to everyone every other role at Deputy, there are open lines to communicate and have your voice heard.”

Click here to follow Vivek on Twitter

Mantra # 3: You Are 2nd in Charge

Paul Brunache, Miracle Worker (aka Solutions Engineer)

Mantra_3_-_Paul_Brunache

Eren: “Why is this mantra important to you?”

Paul: “It gives you a sense of pride. It really makes you embrace your role because it is your job to make sure everything stays afloat.”

Eren: “Why does this mantra resonate with you personally?”

Paul: “Personally, it’s mostly about being second in charge to your colleagues. We all know someone who has a hard time expressing their concerns or themselves. Being “2nd in charge” means it’s up to you to make sure that these voices are heard, even if they aren’t the one speaking.”

Eren: “How do you see this being played out in the office day-to-day?”

Paul: “With great power comes great responsibility.” – Uncle Ben

“We’ll approach it like superheroes and jump to the rescue without hesitation. We will help each other as well as our clients no matter the task.”

Mantra # 4: No Suits Allowed

Kevin Bray, Account Executive – Mid Market

Mantra_4_-_Kevin_Bray

Eren: “Why is this mantra important to you?”

Kevin: “Having lived most of my working life in a suit, I never enjoyed it. When I got home each day, my ritual involved immediately changing into more comfortable clothes.”

Eren: “Why does this mantra resonate with you personally?”

Kevin: “Suits represent an old-school way of thinking. Very few industries still require suits daily. Some people may enjoy wearing suits, but personally, I do not. I don’t think a suit is going to cause someone to respect me more. If I’m knowledgeable and do a good job, people are going to purchase Deputy from me regardless of what I’m wearing.”

Eren: “How do you see this being played out in the office day-to-day?”

Kevin: “Simply speaking, we have a much more relaxed dress code. Friday is unofficially “Deputy t-shirt day” where many people wear their Deputy shirts. The company’s focus is on the customer and taking care of business, not on what people are wearing.”

Click here to follow Kevin on Twitter

Mantra # 5: Work Should Be Fun

Britton Clark, Digital Marketing Director

Mantra_5_-_Britton_Clark

Eren: “Why is this mantra important to you?”

Britton: “We spend 8-10 hours of our day at work and with our coworkers. I don’t know about you, but I don’t get to see my family, friends or even significant other that much every day. Therefore, we should fight hard to find a place where we LOVE to “clock in” each morning. When you enjoy where you work and who you work with, days don’t seem as long, stretch goals don’t seem unobtainable and you never dread a Monday!”

Eren: “Why does this mantra resonate with you personally?”

Britton: “I was approached by a recruiter about a role at Deputy, and during the interview process, I remembered thinking that I could really see myself working with these people, doing life with these people and getting in the trenches with these people.”

Eren: “How do you see this being played out in the office day-to-day?”

Britton: “Deputy really tries to create a fun and inviting atmosphere at the office. Yes, we might be in hyper-growth mode, but culture doesn’t have to take a back seat. We have a fun office space, plan regular team outings and make time to catch up with coworkers about their newest hobby.”

Click here to follow Britton on Twitter

Mantra # 6: Challenge Everything

Felicia Puckett, SMB Account Executive

Mantra_6_-_Felicia_Puckett

Eren: “Why is this mantra important to you?”

Felicia: “If we don’t challenge the norm, then we will never become anything greater than average. It is important to challenge ideas and traditions. I never want to be complacent within the ideals because “that is how things have always been done.” It is important to be heard, and this mantra stands for being heard.”

Eren: “Why does this mantra resonate with you personally?”

Felicia: “I was discouraged to challenge ideas or the norm growing up. Even as I became an adult, challenging everything was far from being a mantra. If I do not feel challenged, then I become bored. I want people to challenge my ideas and thinking, so I can continue to grow both in my personal and professional life.”

Eren: “How do you see this being played out in the office day-to-day?”

Felicia: “Constantly having new ideas churning and building them off one another is one of the things I love about our workplace environment. I work in a think tank full of new and exciting ideas. We all challenge each other at work in order to grow and be the best we can be in our role and as individuals.”

Mantra # 7: Never Settle for Mediocrity

Chelleigh Wendel, Office Manager

Mantra_7_-_Chelleigh_Wendel

Eren: “Why is this mantra important to you?”

Chelleigh: “Personal growth and learning new things are key to a healthy well-being.  Mediocrity doesn’t promote personal growth and learning.”

Eren: “Why does this mantra resonate with you personally?”

Chelleigh: “I enjoy going above and beyond. I want to be better tomorrow than I am today.  Also, as a mom, I strive to be the model for my kids to do better and achieve my personal best – and they will strive to do the same.”

Eren: “How do you see this being played out in the office day-to-day?”

Chelleigh: “We are constantly being challenged and pushed to be better, more efficient, for our clients as well as our employees. Mediocrity and Deputy do not go hand in hand.”

Mantra # 8: No B.S.

Jordan Rhodes, Jr. Graphic Designer

Mantra_8_-_Jordan_Rhodes

Eren: “Why is this mantra important to you?”

Jordan: “Dishonesty and “B.S.” are easily my most detested office time-wasters. I’d rather spend a few hours doing a boring, repetitive task than spend a few minutes in a meeting with someone beating around the bush about their intentions, sharing incorrect information, etc.”

Eren: “Why does this mantra resonate with you personally?”

Jordan: “Honesty and transparency are easily two qualities that I appreciate the most from others, but especially those in upper management positions, as it trickles down and throughout the company. In my workplace and in general, I feel the most comfortable around and appreciated by those that are clear about their intentions, feelings, and goals.”

Eren: “How do you see this being played out in the office day-to-day?”

Jordan: “The main thing about Deputy that comes to mind pertaining to this “No B.S.” mantra, and possibly my favorite thing about working here, is the openness within my personal team. The Deputy marketing team is more like a family, and I always know I can count on their honesty and straightforward feedback no matter the current circumstances.”

Click here to follow Jordan on Twitter

Mantra # 9: Integrity and Honesty are Paramount

Salina Wuttke, Senior Director of Marketing

Mantra_9_-_Salina_Wuttke

Eren: “Why is this mantra important to you?”

Salina: “We are fortunate to hire honest people who always come to work with the best intentions. To have a company culture that accepts we are all human and mistakes happen, enables us to feel we can and will always do the right thing. In a forgiving culture, we can admit when we are wrong and feel confident that we won’t be admonished for a failure. It takes employees with integrity paired with a compassionate culture.”

Eren: “Why does this mantra resonate with you personally?”

Salina: “Integrity is doing the right thing. Even if no one is watching.” – C.S. Lewis. Well, before I had kids, that was true with how I lived my life, and now it’s true and more important than ever – as my three kids are watching and mirroring everything I do!”

Eren: “How do you see this being played out in the office day-to-day?”

Salina: “I am so grateful to be working with some of the kindest, smartest, hardest-working, and most honest people on the planet. There’s nothing better than feeling comfortable enough to say what you mean and mean what you say. And honesty will never hurt when we have strong relationships with the best intentions in mind and at heart.”

Click here to follow Salina on Twitter

Mantra # 10: The Only Clock We Watch is Our Customers

Sam Meyer, SMB Account Executive

Mantra_10_-_Sam_Meyer

Eren: “Why is this mantra important to you?”

Sam: “I am a firm believer of the saying “Quality over Quantity”.  If our service is second to none, not only will our customers stay happy, but more potential customers will hear about how great Deputy is.”

Eren: “Why does this mantra resonate with you personally?”

Sam: “Personally, I am service-oriented. What makes me feel accomplished and fulfilled as a person is serving others. At Deputy, no matter what time of day, we make sure that our service is available 24/7.”

Eren: “How do you see this being played out in the office day-to-day?”

Sam: “At Deputy, we have employees working throughout the day at all hours around the globe. For owners, managers, and employees who need assistance, we, as a team are always on the clock.”

Click here to follow Sam on Twitter

I would like to give a special shout out to our talented Jr. Graphic Designer, Jordan Rhodes, who created the fun photo shoot for this blog.

We are still hiring fast in the United States and in Australia. Check out our careers page!

For a free 30-day trial of Deputy in action, visit www.deputy.com

Important Notice
The information contained in this article is general in nature and you should consider whether the information is appropriate to your needs. Legal and other matters referred to in this article are of a general nature only and are based on Deputy's interpretation of laws existing at the time and should not be relied on in place of professional advice. Deputy is not responsible for the content of any site owned by a third party that may be linked to this article and no warranty is made by us concerning the suitability, accuracy or timeliness of the content of any site that may be linked to this article. Deputy disclaims all liability (except for any liability which by law cannot be excluded) for any error, inaccuracy, or omission from the information contained in this article and any loss or damage suffered by any person directly or indirectly through relying on this information.


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ABOUT THE AUTHOR
Eren Matsota
Eren is Deputy's Partner Marketing Manager based at our Atlanta headquarters. Eren has a track record of developing and implementing innovative programs that drive brand awareness and increase sales. When she isn't busy running around the office or at an event, you can find her at the local comedy club.
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