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greystone relocation concierge

Moving made easy with Deputy & Greystone Relocation Concierge.

customer locationInternational
services industryServices

At a glance

  • Easy onboarding and transition to Deputy for employees
  • 5-figure to multi-million dollar company with the help of Deputy
  • Incredibly affordable solution that should be priced even higher!

The Story

Most people dread moving; and for a good reason. Changing homes is a battlefield of lists and packing, texts and emails, emotions, and, of course, mistakes. Imagine instead having a relocation concierge at your service who will pack your household items as well as keep inventory and notes on where you want it all to go. That’s exactly what you will get with the full-service help of Greystone Relocation Concierge.

Greystone is a premiere relocation concierge, specializing in relocations of fine homes and offices. Since they are not a traditional moving company, they can handle all of the little details that come along with transitioning from one space to another. In fact, every associate is hand-picked to join the Greystone team, and only after a rigorous training and certification process can they call themselves a Greystone associate.

Clients have called us ‘the wedding planners for moving,’” says co-owner David Hauslaib, “We handle every aspect that goes along with changing homes, making sure that our clients do as little as possible.”

"We handle every aspect that goes along with changing homes, making sure that our clients do as little as possible."

greystone relocation concierge

The Challenge

Moving is a complicated process and requires a lot of attention to detail. One important detail that David and his team encounter regularly is scheduling. “Most of the work we do is in our client’s homes, which are located all over the United States and internationally, so trying to find a way to make sure our team is scheduled properly to be at the correct location became challenging.” With the growing complexities of his relocation company, David needed a way to easily track and manage his employees.

David and his team resorted to using Google Calendar to schedule and keep track of their employees. “We would send out email invites to our employees. It worked when we were smaller, but now, as we are continually growing, Google Calendar isn’t holding up as a scheduling solution.”

David needed a solution that his employees could use no matter where they were. “A lot of my employees are young and tech-savvy. Emailed calendar invitations were not cutting it. We were looking for a better solution that we could use on our phones to keep track of where everyone was.”

"A lot of my employees are young and tech-savvy. Emailed calendar invitations were not cutting it. We were looking for a better solution that we could use on our phones to keep track of where everyone was."

greystone relocation concierge

The Solution

David and his team searched and researched for a mobile-friendly, easy to use scheduling and tasking app. “Deputy checked all of our boxes.” David was also surprised by how affordable the software was stating that it should be priced higher!

My favorite feature is the areas functionality. It has really helped my team and I stay organized. Whenever we have a new client, we use the areas functionality and assign employees to that specific location.”

David also found that onboarding his employees onto Deputy was a smooth transition. “Training my employees on Deputy was a very clean and simple process. The drag and drop features are so easy to use, all of my employees love it.”

Greystone Relocation attributes its success and growth to Deputy, “When we first started, we were only a 5-figure company. Now, since using Deputy, we’re a multi-million dollar company.”

Now, David and his employees use Deputy wherever they are on the job. “Our clients fly us out all over the country — sometimes even different countries, we use Deputy no matter where we are. Deputy has definitely been an instrumental part in the success of our business.”

"Our clients fly us out all over the country — sometimes even different countries, we use Deputy no matter where we are. Deputy has definitely been an instrumental part in the success of our business."

greystone relocation concierge
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